EE Outage Report in Gwersyllt, Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gwersyllt, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gwersyllt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gwersyllt, Wrexham, Wales
The most recent EE outage reports came from the following cities: Wrexham, Ellesmere, Chester, Holt and Flint.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gwersyllt, Wales
Latest outage, problems and issue reports in Gwersyllt and nearby locations:
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Rob (@Rigobluenose) reported from Littleton, England
@EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls
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shaun long (@shaun_long) reported from Huntington, England
@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
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Amy Atkinson (@amyatkinson8) reported from Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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CamRyalls (@camryalls) reported from Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Aled Roberts (@aledrob) reported from Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales
@EE The engineers are due back this week again to hopefully fix it. Thank you
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Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England
Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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Adrian Wilson (@mufc7ade) reported from Wrexham, Wales
@EE Hi is there an issue with EE network as I can’t make or accept any phone calls
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Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales
@EE hi I have a problem with my phone
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Sophie Loftus (@sOphStarLove) reported from Chester, England
Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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Xbox♏ik29 #XO19🔥 (@XboxMik29) reported from Chester, England
@EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay
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Rio Doherty (@rio_doherty_cfc) reported from Chester, England
@tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!
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Richard Davies (@JIGSAW_72) reported from Hope, Wales
@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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Kenno1805 (@BraggKenny) reported from Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales
@EE have a problem with my network
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Marc 🏳️🌈🚍📚 (@MarcWinsland) reported
@EE So, all in, I've spent the equivalent of two working days on the phone – only to learn four months later that the original issue was never fully resolved, and your incompetent systems have cost me £159. Gonna chuck in the equivalent of two days' wages for so much wasted time?
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Marc 🏳️🌈🚍📚 (@MarcWinsland) reported
@EE Yeah, an hour later, I learned that the bright spark who cancelled my old account shut down the services but not the billing. Mind you, that account was only abandoned because it took 4 weeks for you to realise you couldn't process a change-of-address.
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Marc 🏳️🌈🚍📚 (@MarcWinsland) reported
Been on the phone for an HOUR trying to get to the bottom of duplicate direct debit charges from @EE that have been coming out of my account since February – the same time that they completely ****** up my change-of-address and took four weeks to fix it Crooks, or just idiots?
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.. (@Ropewalk36) reported
What happened to @EE it used to be an amazing provider and now you can’t get to talk to anyone properly, get no help and they keep incorrectly charging me. Strongly suggest not going with them and looking elsewhere.
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Chris Rooke (@Rookester_88) reported
@EE you guy’s haven’t sent me a return bag and label for my old BT kit and I don’t want to wait 10mins to speak to someone , can you help ?
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Jeremy Wood (@excitedpixels) reported
@bt_uk @BTCare @EE wow I've never dealt with such awful companies. It's been a total farce. All recorded for shock value how bad the journey has been. Def worthy of a CG bt creator comforts. Am un funny joke. I'm lost for words. :( so so bad. Nightmare.
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Paul Clayton. (@Claytoncast) reported
Thanks @EE for a really **** morning. Your customer service is a farce.
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Anthony Smith (@MediaTechnical) reported
@EE Can you intercede to try and help please? All I want is to take up the mobile offer that EE has advertised to me as a broadband customer. But they’ve given me the run around, closed my complaint, and now they can’t be bothered to callback. Help. Please!
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Anthony Smith (@MediaTechnical) reported
@EE Guess what - I requested a callback today between 2pm and 4pm and nobody called. EE Business customer service is embarrassingly poor!
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Bjorn Moen (@bjornmoenchef1) reported
@EE failing to deliver on broadband and mobile in my area, impossible to deal with your customer services … and you expect me to pay for this service - been going on for weeks now Not good enough