EE outages and service status in Gwersyllt, Wales

Problems in the last 24 hours in Gwersyllt, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gwersyllt, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gwersyllt, Wales

The most recent EE outage reports came from the following cities: Wrexham, and Deeside.

City	Problem Type	Report Time
Wrexham	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Gwersyllt, Wales

Latest outage, problems and issue reports in Gwersyllt and nearby locations:

• 
  shaun long (@shaun_long) reported 2 minutes ago from Huntington, England

  @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

• 
  Rio Doherty (@rio_doherty_cfc) reported 5 minutes ago from Chester, England

  @tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!

• 
  Richard Davies (@JIGSAW_72) reported 6 minutes ago from Hope, Wales

  @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

• 
  Dannyefc1878 (@dannypercival30) reported 8 minutes ago from Coedpoeth, Wales

  @EE have a problem with my network

• 
  Honey Badger Custodian (@DylanWynneJones) reported 9 minutes ago from Gwersyllt, Wales

  @EE The engineers are due back this week again to hopefully fix it. Thank you

• 
  Rob (@Rigobluenose) reported 11 minutes ago from Littleton, England

  @EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls

• 
  Aled Roberts (@aledrob) reported 12 minutes ago from Saltney, Wales

  @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

• 
  Uriel De Simoni 📖 (@Urieldesimoni) reported 15 minutes ago from Chester, England

  Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

• 
  Gareth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Garethmelling) reported 15 minutes ago from Northop, Wales

  @EE is there a network issue in Flintshire, North Wales? I've but been able to make a call for two days

• 
  CamRyalls (@camryalls) reported 17 minutes ago from Chester, England

  @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

• 
  Kenno1805 (@BraggKenny) reported 20 minutes ago from Sandycroft, Wales

  @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

• 
  Xbox♏ik29 #XO19🔥 (@XboxMik29) reported 26 minutes ago from Chester, England

  @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

• 
  Dannyefc1878 (@dannypercival30) reported 26 minutes ago from Coedpoeth, Wales

  @EE hi I have a problem with my phone

• 
  Scott Kyle (@ScottKyle82) reported 32 minutes ago from Rhostyllen, Wales

  @EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!

• 
  Adrian Wilson (@mufc7ade) reported 40 minutes ago from Wrexham, Wales

  @EE Hi is there an issue with EE network as I can’t make or accept any phone calls

• 
  Sophie Loftus (@sOphStarLove) reported 43 minutes ago from Chester, England

  Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻

• 
  Chris De Burger (P) (@Chris_De_Burger) reported 46 minutes ago from Llay, Wales

  @EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.

• 
  Amy Atkinson (@amyatkinson8) reported 50 minutes ago from Chester, England

  @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 9 minutes ago

  @EE Says they’re improving the network will be down for 3hrs, good job I’ve got WiFi then.

• 
  Martin Elliker (@MartinElliker) reported 9 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  gal (@gaalloway) reported 10 minutes ago

  @EE HELP

• 
  G E E T U P 💪🏼 (@dalli_72) reported 12 minutes ago

  @EE I’d like a big complaint to be filed please this is an absolute joke no way of contacting you guys and your reps asking me to buy another SIM card just to contact you about my eSIM how does that fking work 3 days of this now 🤬

• 
  Jayshree Pillaye (@shessite) reported 14 minutes ago

  @BT @EE this morning I had a wonderful helpful service from 3 female guides. Hannah put me through to the others. I regret I did not note their names. The person who helped set up my TV package was particularly patient given I am not tech savvy. Thank you Ladies

• 
  Liam Wilko (@CFCLiamW) reported 16 minutes ago

  @EE are actually the worst broadband and TV provider ever. Always up and down like a yoyo and cause its all internet streaming now, when it goes down can’t even watch TV. Every day its on and off ffs

• 
  Yasmin Stafford (@YasminStafford) reported 17 minutes ago

  @EE can you advise why this morning my husband was given a 12 month SIM only deal and I am being told now that I can’t have a 12 month deal as you don’t do them. I have been a customer for over 15 years.

• 
  Simon Oliver (@TonyRome51) reported 19 minutes ago

  Hey @EE your engineer has been & fitted new broadband at my in laws today. Despite your assurances over the phone your engineer was the smarmiest, clever arse **** who ever walked & it would seem incredibly rude to boot . And the TV & telephone don’t work either.

• 
  Mr Gray (@Monetization26) reported 25 minutes ago

  @WeAreOpenreach @EE Yet again another failure of Service, Fibre went down on 14th, engineer showed up Daniel Cox today, internet went down again after 1hr that’s all properties on the road again. It’s just not good enough!!!

• 
  T 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mr_tjc) reported 26 minutes ago

  @btsport @EE @SkySportsF1 I`m not sure who to contact about this tbh but my BT box TV guide is showing the Indycar race should have started at 18:00 on Sky F1. Instead it`s yet another re-run of today`s F1 race. This is not the first time this has happened. Really poor.