EE outages and service status in Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrexham, Wales
The most recent EE outage reports came from the following cities: Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham
|
Internet | 9 days ago |
|
Wrexham
|
Internet | 24 days ago |
|
Wrexham
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Mark Shone (@jakeshone) reported from Oswestry, England@EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help
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Scott Kyle (@ScottKyle82) reported from Rhostyllen, Wales@EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!
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Richard Davies (@JIGSAW_72) reported from Hope, Wales@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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Mark Shone (@jakeshone) reported from Oswestry, England@EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted
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shaun long (@shaun_long) reported from Huntington, England@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
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Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales@EE hi I have a problem with my phone
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Chris De Burger (P) (@Chris_De_Burger) reported from Llay, Wales@EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.
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..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England@MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!
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pip (@helloitspip) reported from Gobowen, EnglandActually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful
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..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England@Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter
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Adrian Wilson (@mufc7ade) reported from Wrexham, Wales@EE Hi is there an issue with EE network as I can’t make or accept any phone calls
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Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales@EE The engineers are due back this week again to hopefully fix it. Thank you
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported@EE @EE further to this, I asked your complaints team to cancel the upgrade on my son's account - I do not want to be stuck on a new 24 mo contract so I can consider my options. They said they'd do it; then I received an email saying I had to go to the store; then the store refused.
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gerardmcswiney (@Gmcswineyyy) reported@RichardBentall @EE Always amazed that communication companies are so bad at communication with customers.
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🌼Julie Anne🌼 (@JulesAP011) reported@EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!
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Steveo Davies🏴 (@STEVEOLUCKY7) reported@emsdoesnothing @EE Its total ****. I have been complaining for months. Never get what I was promised constantly resetting my router,going through fault check . 2nd router plus engineer visit still the same had a tits full. How do I find out when my contract is up so I can go elsewhere.. 😡
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Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported@EE hi there need some help please. We have disconnected our broadband services and been asked to send back out router however we haven’t received any packaging or the QR code that had apparently been sent. How do I get another sent to us asap so we can post? Thanks
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Chris Milbank (@ChrisMilbank) reportedWell Laura from @EE Customer service promised me she would call at 4pm today, it is 5.45 pm and she hasn't called. Can a real human look at this. Thank you.
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Cwtch-22🏴🇺🇦 (@KevKevles1974) reported@EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is £3k. We have had 3 ‘engineers’ out, all of which say it is nothing to do with them.
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Dexter Morgan VI (@DextersDesciple) reported@EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now
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Mark Bleach (@BlastItBle8chy) reported@SebastianGeorg_ @EE Ive had full 4G in Norwegian mountains further from civilisation than you can get in any part of the UK. Yet Swindon SN1 zero, yes zero network over a large area reported so often until Ive given up.
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James G (@jgoodliffe_) reported@EE A 20 minute wait time to speak to a guide is unacceptable in the middle of the day on a Thursday. Why has your customer service gone downhill so much?