1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Wrexham
EE

EE outages and service status in Wrexham, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wrexham, Wales

The most recent EE outage reports came from the following cities: Wrexham.

CityProblem TypeReport Time
Wrexham Phone 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • ScottKyle82
    Scott Kyle (@ScottKyle82) reported from Rhostyllen, Wales

    @EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!

  • jakeshone
    Mark Shone (@jakeshone) reported from Oswestry, England

    @EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help

  • mufc7ade
    Adrian Wilson (@mufc7ade) reported from Wrexham, Wales

    @EE Hi is there an issue with EE network as I can’t make or accept any phone calls

  • jakeshone
    Mark Shone (@jakeshone) reported from Oswestry, England

    @EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted

  • Chris_De_Burger
    Chris De Burger (P) (@Chris_De_Burger) reported from Llay, Wales

    @EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.

  • helloitspip
    pip (@helloitspip) reported from Gobowen, England

    Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful

  • DylanWynneJones
    Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

  • shaun_long
    shaun long (@shaun_long) reported from Huntington, England

    @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

  • dannypercival30
    Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales

    @EE hi I have a problem with my phone

  • JodiiLeighh
    ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter

  • JIGSAW_72
    Richard Davies (@JIGSAW_72) reported from Hope, Wales

    @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

  • JodiiLeighh
    ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!

  • dannypercival30
    Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales

    @EE have a problem with my network

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Gilbert_36174
    gilbert (@Gilbert_36174) reported

    @EE Still waiting to be sent a new code for this offer. 3 phonecalls, reaching out on here - nothing. Been with @ee since the days of Orange, family plan, valued customer- not for much longer. What a let down.

  • DiJeggo
    Diane Jeggo (@DiJeggo) reported

    @EE shame your online customer service isn't as good as the team in Telford Town Centre branch. Tried to order a bundle of bits for my new phone online, you took my money and promptly informed me it's all out of stock and it wont be refunded to me for up to 14 days. Not great!

  • Oradaman
    Jackson Eagleson (@Oradaman) reported

    @EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.

  • TheDealEnvoy
    À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported

    🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.

  • GillRaeWalker
    Gillian Jamieson (@GillRaeWalker) reported

    @whalley34825 @LeilaniDowding @EE Lasts an hour. We are in trouble.

  • AP196779
    Aldo (@AP196779) reported

    @WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE You sent me a text message advising me to text 150 saying CANCEL CALL BACK. But that number doesn't accept any text messages, I tried about 20 times. I don't think it can be a legitimate number.

  • HParf
    Helen (@HParf) reported

    @LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.

  • muhrcel
    marcel (@muhrcel) reported

    .@ee @eesupport Hello EE its marcel. Pls fix my broadband it is ruining my valorant gameplay and im gonna have 2 Explore my options if u make me lose RR again. When it disconnects it says broadband is disconnected even though ive changed nothing. Thx - marcel customer

  • agoldentale
    Dudley (@agoldentale) reported

    @EE Thanks, managed to top up via your link. There's definitely an app issue, it asked for approval in banking app which was done and then top up approved and then nothing happened. Balance didn't change and money didn't leave bank, unfortunately didn't manage to get a screenshot