EE Outage Report in Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wrexham, Wales
The most recent EE outage reports came from the following cities: Wrexham and Llay.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Mold |
Wi-fi | |
| Wrexham |
Phone | |
| Wrexham |
Internet | |
| Wrexham |
Wi-fi | |
| Oswestry |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Honey Badger Custodian
(@DylanWynneJones) reported
from
Gwersyllt, Wales
@EE The engineers are due back this week again to hopefully fix it. Thank you
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter
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Richard Davies
(@JIGSAW_72) reported
from
Hope, Wales
@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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pip
(@helloitspip) reported
from
Gobowen, England
Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful
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Adrian Wilson
(@mufc7ade) reported
from
Wrexham, Wales
@EE Hi is there an issue with EE network as I can’t make or accept any phone calls
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Dannyefc1878
(@dannypercival30) reported
from
Coedpoeth, Wales
@EE hi I have a problem with my phone
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!
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Chris De Burger (P)
(@Chris_De_Burger) reported
from
Llay, Wales
@EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.
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shaun long
(@shaun_long) reported
from
Huntington, England
@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted
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Dannyefc1878
(@dannypercival30) reported
from
Coedpoeth, Wales
@EE have a problem with my network
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Scott Kyle
(@ScottKyle82) reported
from
Rhostyllen, Wales
@EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rashed Ali
(@RashKiwi1) reported
@EE Hi, I have a problem with my SIM number where I can't receive text SMS and calls. This has been happening for almost a month. I'm not sure how to fix this?
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Roz Lawrence
(@RozEddie) reported
@EE who do I speak to about your mobile broadband? I’m trying to watch a football match, which is bad enough, but the fact it is buffering continuously makes it even more unbearable. Can anyone help?
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Kieran Grace
(@KMGrace9) reported
@EE Swapping numbers between phone should be possible? If a customer wanted to swap numbers between mobiles if both using an eSIM?
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Peter Scott Wilson
(@Peter9667) reported
@EE Good afternoon. We have been having connection issues since 11am this morning in the W12 area in London. We have reset router several times and can only assume its an outrage in the area. Can you confirm if you are aware of this and any updates on when it may be back up. Thx
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Sam Collier
(@nonfussy) reported
@EE there appear to be issues with EE network in Shetland but nothing is reported on the website. We have unusable DL and UL speeds on our fixed 4G SIM router and mobile (both EE). Not good enough for NHS staff working from home.
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Lord Stewcan
(@tallstew) reported
@EE called you 3 days running to be told you’re “experiencing higher than normal” support calls from customers. I’d suggest if it’s happening every day then that is entirely normal and you’re just not employing enough people? So long as shareholders are getting their profits eh?
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John Diviney
(@johndiviney) reported
@EE I’m in the US and want to change my Smart Benefit. Can’t seem to do it so can somebody help ASAP??
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GrimTimshaw
(@GrimTimshaw) reported
@EE My 4g router gave me consistent great speeds of 80+ download and 50+ up. Now the download is regularly terrible which apparently for gaming is not what we need. Not sure what’s going on
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Harold Luther
(@Haroldlithwe) reported
@EE Hey, My bill comes out on the 3rd of may but I’ve made a payment today to cover the bill. Will todays balance just cancel out my bill on the 3rd?
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Jenny Leask
(@leasko) reported
@EE Now on day three of no signal to either my iPhone or 4G router, postcode ZE2 9ND – any idea when service will be restored? Thanks.