EE outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent EE outage reports came from the following cities: Wrexham.

City	Problem Type	Report Time
Wrexham	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Mark Shone (@jakeshone) reported 5 minutes ago from Oswestry, England

  @EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted

• 
  Chris De Burger (P) (@Chris_De_Burger) reported 7 minutes ago from Llay, Wales

  @EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.

• 
  Mark Shone (@jakeshone) reported 8 minutes ago from Oswestry, England

  @EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help

• 
  Dannyefc1878 (@dannypercival30) reported 8 minutes ago from Coedpoeth, Wales

  @EE have a problem with my network

• 
  shaun long (@shaun_long) reported 8 minutes ago from Huntington, England

  @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

• 
  Richard Davies (@JIGSAW_72) reported 12 minutes ago from Hope, Wales

  @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

• 
  ..Jodi..🌸.. (@JodiiLeighh) reported 24 minutes ago from Gobowen, England

  @Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter

• 
  Adrian Wilson (@mufc7ade) reported 24 minutes ago from Wrexham, Wales

  @EE Hi is there an issue with EE network as I can’t make or accept any phone calls

• 
  pip (@helloitspip) reported 33 minutes ago from Gobowen, England

  Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful

• 
  Honey Badger Custodian (@DylanWynneJones) reported 36 minutes ago from Gwersyllt, Wales

  @EE The engineers are due back this week again to hopefully fix it. Thank you

• 
  Dannyefc1878 (@dannypercival30) reported 37 minutes ago from Coedpoeth, Wales

  @EE hi I have a problem with my phone

• 
  ..Jodi..🌸.. (@JodiiLeighh) reported 47 minutes ago from Gobowen, England

  @MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!

• 
  Scott Kyle (@ScottKyle82) reported 50 minutes ago from Rhostyllen, Wales

  @EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Gray (@Monetization26) reported 1 minute ago

  @EE I have just spent another 1hr 30mins on the phone when the phones been put down, this is and utterdisgrace. I will not spend my life on the phone to EE, I want a senior manager to ring me!!

• 
  Martin Elliker (@MartinElliker) reported 3 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  K🐧🤘🌻🌱🏊‍♀️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@purplepenguin81) reported 4 minutes ago

  Is it normal for @EE staff to knock on doors at 730pm and ask if u are a ee broadband customer and that work will be carried out over the next 3 weeks? We are not EE customers. Wouldn't have she had known this. Shouldn't we get a leaflet saying our broadband may get affected?

• 
  G E E T U P 💪🏼 (@dalli_72) reported 9 minutes ago

  @EE please help guys I have only a E sim device and my eSIM has deleted 😭😭😭😭 can’t access my phone or emails unless have WiFi and don’t have it in my work place where I am

• 
  Mark Davison (@MarkDavisonUK) reported 9 minutes ago

  @KevlarBrock @EE @Plusnet Sky are relatively good for pricing right now, however they also operate on the Openreach lines so if it’s an Openreach issue it might be a recurring thing - Starlink is a good shout or the 5G routers

• 
  Kev (@KevlarBrock) reported 11 minutes ago

  @MarkDavisonUK @EE @Plusnet BTO say everything is good at their end. But then again EE said that too. I’d hate to leave EE to find the same issue (which would suggest BTO)

• 
  Kev (@KevlarBrock) reported 12 minutes ago

  Less than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻

• 
  Johno (@Johno_nufc) reported 12 minutes ago

  @EE not sure what’s going on with the service lately but it’s been very poor for me. In my local area and currently down in the Kent. Can’t even get logged onto my ee account ridiculous!

• 
  Greg (@Peter_Gregory_H) reported 12 minutes ago

  @EE I’m waiting for someone to call me. I wrote ASSIST in a text message 30 minutes ago. EE is on the ball when you want my money. Silence when I need to speak to a real person for help.

• 
  fatish (@fordtastic101) reported 15 minutes ago

  @EE You sent me the general number that takes ages before I get to speak to someone.....to discuss a complaint about how bad the service is at EE? You really are trying hard. Great effort.