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EE

EE outages and service status in Wrexham, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at EE

EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wrexham, Wales

The most recent EE outage reports came from the following cities: Wrexham.

CityProblem TypeReport Time
Wrexham Phone 7 days ago
Wrexham Internet 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • jakeshone
    Mark Shone (@jakeshone) reported from Oswestry, England

    @EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted

  • JIGSAW_72
    Richard Davies (@JIGSAW_72) reported from Hope, Wales

    @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

  • dannypercival30
    Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales

    @EE hi I have a problem with my phone

  • Chris_De_Burger
    Chris De Burger (P) (@Chris_De_Burger) reported from Llay, Wales

    @EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.

  • JodiiLeighh
    ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!

  • helloitspip
    pip (@helloitspip) reported from Gobowen, England

    Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful

  • jakeshone
    Mark Shone (@jakeshone) reported from Oswestry, England

    @EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help

  • JodiiLeighh
    ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter

  • ScottKyle82
    Scott Kyle (@ScottKyle82) reported from Rhostyllen, Wales

    @EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!

  • DylanWynneJones
    Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

  • dannypercival30
    Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales

    @EE have a problem with my network

  • shaun_long
    shaun long (@shaun_long) reported from Huntington, England

    @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

  • mufc7ade
    Adrian Wilson (@mufc7ade) reported from Wrexham, Wales

    @EE Hi is there an issue with EE network as I can’t make or accept any phone calls

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Melvin23Rob
    Robert Melvin (@Melvin23Rob) reported

    @EE Yes, however your contact system is so poorly configured that, having fought through the very poor AI to get to a human, they always appear unable to do anything after 30 minutes of identification and account checks

  • ollie_thorne
    ollie thorne (@ollie_thorne) reported

    @EE how can I find out why the service is down at my location?

  • lukemcgillen
    luke (@lukemcgillen) reported

    @EE I ordered a Playatation game and DPD won’t deliver it (waited in for a whole week) and there is no way of calling or contacting you regarding the issue abd no tracking info for the order. How do I resolve this?

  • AmbridgeMassive
    Ambridge Massive (@AmbridgeMassive) reported

    @EE What's going on? I have been trying since about 2pm to talk to someone to change my phone contract. Being consistently told there's a problem with the system. So no-one can help at this time. Not acceptable at all. Can someone explain what's happening please?

  • _NFFCJosh
    Josh 👾 (@_NFFCJosh) reported

    @aftertheflood_ @EE i’m a new customer too (day one for me!) thankfully set up the main hub before it went down, but can’t set up the main hub in the bed rooms as app been down all day and i need the app! not a good start i must admit

  • RonkaGuy
    Paul 🖖 (@RonkaGuy) reported

    @EE Hello.. I'm currently in the US and for the last few days have been unable to send texts and now my phone won't connect at all. I have wifi, but need mobile service. Any ideas?

  • GraemeGardner
    Graeme Gardner 💙 (@GraemeGardner) reported

    So it looks like after 20 years @EE and I will part ways and I’ll go full fibre with someone else. Not willing to offer me the same deal as a new customer, nor match a competitors offer — some bullshit about their systems not letting them.

  • ChrisByorkB90
    Chris (@ChrisByorkB90) reported

    @EE what the hell! Sort your Internet out, never had an issue but 23 mins to wait for 2.48 minute video !

  • Cazcharl1
    Nagging Fishwife (@Cazcharl1) reported

    @EE how about getting your door to door sales people to show their ID before telling them they need to check their broadband speed!! Especially with the elderly. Bad practice.

  • not_now_dave
    It’s Not Now Dave (@not_now_dave) reported

    @EE @loisgriff_ How they meant to phone you if they have no signal? 🤨