EE Outage Report in Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Dannyefc1878
(@dannypercival30) reported
from
Coedpoeth, Wales
@EE have a problem with my network
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!
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Richard Davies
(@JIGSAW_72) reported
from
Hope, Wales
@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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pip
(@helloitspip) reported
from
Gobowen, England
Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful
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Dannyefc1878
(@dannypercival30) reported
from
Coedpoeth, Wales
@EE hi I have a problem with my phone
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Adrian Wilson
(@mufc7ade) reported
from
Wrexham, Wales
@EE Hi is there an issue with EE network as I can’t make or accept any phone calls
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dmitri Old
(@DmitriusOld) reported
@bt_uk @EE This is now degenerating into the worst customer service I have ever experienced. Now up to 1 hour 40 minutes. @BTCare, you are a total disgrace.
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$ɨβ€ж
(@sibex) reported
@EE why can't I or my family make or receive phone calls with or without WiFi calling enabled? Is there an issue with the service?
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Howard
(@howardgunn) reported
@EE how do I make a formal complaint regarding lack of service? Through automated telephone system just states we'll send you a text but I never get anything.
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Aldeby 294 🇪🇺
(@Keableg) reported
@EE There are so many postcodes that have awful 5G, I don't have enough time to list them all. & nothing will be done about it. I will be just referred to some future plans with an ambiguous deadline date. Prices have gone up although my phone has stayed the same & service is worse.
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Lin Campion-Chilton
(@livjay29) reported
@EE when will the network be restored in the Devizes area, 5 days with very little connection or hours with none at all! 😳
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Shaan
(@APrashant20) reported
@EE update, My wife and I have our PAC's and we choose not to deal with this thievery and atrocious support.
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Brad Fullwood
(@brad_fullwood) reported
@EE my internet been down all night and still is tried ringing up no answer since this morning as too busy, all it says is to reset the router which has been done multiple times. Help me 😢
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Shaan
(@APrashant20) reported
@EE after spending hours with your esteemed support staff, who, by the way, still maintain 3 separate narratives for a trivial issue, just speaks volumes of the ethics, culture, and morality currently in play at EE. Such thievery and dishonesty is astounding. Thanks so much
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Shaan
(@APrashant20) reported
@EE is this the best you can do? I think the agent was trying to explain that if you run out of Data. So are unable to send and receive imessages without WiFi Then the message is converted into an MMS message and sent over the network. This is where charges are added for MMS,
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Shaan
(@APrashant20) reported
@EE you have to see this, charging 40p for something that is free. So I guess this is how you are financing your crappy infrastructure to support 5G is it?