EE Outage Report in Wrexham, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Wrexham come from postal codes LL11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wrexham, Wales
The most recent EE outage reports came from the following cities: Chester, Wrexham, Northop, Mold and Buckley.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Wrexham |
Phone | |
| Chester |
Phone | |
| Wrexham |
Phone | |
| Mold |
Phone | |
| Chester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Gareth 🏴
(@Garethmelling) reported
from
Northop, Wales
@EE is there a network issue in Flintshire, North Wales? I've but been able to make a call for two days
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Rob
(@Rigobluenose) reported
from
Littleton, England
@EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls
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shaun long
(@shaun_long) reported
from
Huntington, England
@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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Honey Badger Custodian
(@DylanWynneJones) reported
from
Gwersyllt, Wales
@EE The engineers are due back this week again to hopefully fix it. Thank you
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Uriel De Simoni 📖
(@Urieldesimoni) reported
from
Chester, England
Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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Adrian Wilson
(@mufc7ade) reported
from
Wrexham, Wales
@EE Hi is there an issue with EE network as I can’t make or accept any phone calls
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Dannyefc1878
(@dannypercival30) reported
from
Coedpoeth, Wales
@EE hi I have a problem with my phone
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Sophie Loftus
(@sOphStarLove) reported
from
Chester, England
Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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Xbox♏ik29 #XO19🔥
(@XboxMik29) reported
from
Chester, England
@EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay
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Rio Doherty
(@rio_doherty_cfc) reported
from
Chester, England
@tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!
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Richard Davies
(@JIGSAW_72) reported
from
Hope, Wales
@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Dannyefc1878
(@dannypercival30) reported
from
Coedpoeth, Wales
@EE have a problem with my network
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pip
(@helloitspip) reported
from
Gobowen, England
Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Little Miss 75!x
(@saramcd75) reported
@bt_uk & @EE I became a customer of BT only for it to be taken over by EE! I left EE as a mobile provider because their services were absolutely appalling now I'm finding the same disgraceful service for my home services & dont get me started on trying to 'speak' with someone!
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Jon Chadwick
(@JonD_Chadwick) reported
@EE hours on the phone again today. 4 months to get a billing problem fixed. And after all of that you close the complaint without replying to me. What is going on?
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James
(@JamesPo87006998) reported
@EE I was told I had to switch from BT to EE because BT were only handling commercial customers from now on. What a disaster. That was back in December last year. Took 3 months to get my phones to work, even though they worked under BT! I recently had another problem.
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Martin
(@BostinLad) reported
Morning @EE , are you still having issues with 5G? Can make and receive calls ok, but can’t connect to 5G, even after resetting my device. Was working perfectly a few weeks ago. Same for the rest of the family. Just wondering if it’s a local issue or more general EE issue. Thx
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Saskia Baynton-Power
(@SaskiaBPower) reported
@EE Turned it on and off and even off WiFi it's not working today, so I don't think the problems fixed. It seems to be intermittent. I'll ring up when I get chance but I didn't have this problem before your issues started on Thursday
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blue Manchester
(@Cityfanaccountt) reported
@Lionesses @EE people say **** was bad,,how as she been nominated 2 times now
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Owain Llŷr Harris
(@owainharris3) reported
@EE Any compensation to be paid from a phone network that fails to allow you to make phone calls?
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Ad
(@adamjackdrew) reported
@EE morning guys. I upgraded my Apple Watch last week. Had an issue with delivery so cancelled and reordered using your chat service. However this morning I notice an extra Watch account on my app - so I have 2 phones and 2 Watches. It should be 1 Watch. A bit weird?
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dex morgan
(@Ufukhanius) reported
@Lionesses @EE **** was by far the worst player, Stanway & Walsh the other ones…
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Shane Deery 📱
(@_W33_Shane) reported
Hey @EE can I ask what’s the best number to call your customer service team when calling from another network as I have just joined EE in the last few weeks & have limited signal at my home address & yes I currently have an contract with @VodafoneUK as well 👍