EE Outage Report in Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Wrexham come from postal codes LL14.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wrexham, Wales
The most recent EE outage reports came from the following cities: Wrexham, Chester and Rhostyllen.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Wi-fi | |
| Chester |
Total Blackout | |
| Chester |
Phone | |
| Wrexham |
Internet | |
| Wrexham |
Internet | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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pip
(@helloitspip) reported
from
Gobowen, England
Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful
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Uriel De Simoni 📖
(@Urieldesimoni) reported
from
Chester, England
Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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Rob
(@Rigobluenose) reported
from
Littleton, England
@EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Xbox♏ik29 #XO19🔥
(@XboxMik29) reported
from
Chester, England
@EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter
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shaun long
(@shaun_long) reported
from
Huntington, England
@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Sophie Loftus
(@sOphStarLove) reported
from
Chester, England
Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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Richard Davies
(@JIGSAW_72) reported
from
Hope, Wales
@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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Rio Doherty
(@rio_doherty_cfc) reported
from
Chester, England
@tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!
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Dannyefc1878
(@dannypercival30) reported
from
Coedpoeth, Wales
@EE have a problem with my network
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Adrian Wilson
(@mufc7ade) reported
from
Wrexham, Wales
@EE Hi is there an issue with EE network as I can’t make or accept any phone calls
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Honey Badger Custodian
(@DylanWynneJones) reported
from
Gwersyllt, Wales
@EE The engineers are due back this week again to hopefully fix it. Thank you
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Dannyefc1878
(@dannypercival30) reported
from
Coedpoeth, Wales
@EE hi I have a problem with my phone
EE Issues Reports
Latest outage, problems and issue reports in social media:
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♏ M J S ♏
(@mojooohhh) reported
@EE can someone assist in getting access to my EE Benefit that I have never been able to access! I tried 2 weeks ago and you could not assist as the App wasn't sending me a PIN number and had locked for 24hrs
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Danilo Wasques
(@danilogw) reported
@EE i have access to my account online, isnt it possible to cancel these packs online?
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David
(@davidaak1991) reported
@EE No you have a find X3 neo listed whereas I have a find X3 pro. This is the second time I've had issue with this - you had previously had it that I was trading in an iPhone 12 pro max (the device I am upgrading to)
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Hope-Marie Bonnen
(@HopeMarieBonnen) reported
@EE They're not helping at all. They keep telling me to call which i cant because i have no mobile network!
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kate
(@hgngry1) reported
@EE can you please help, my phone can’t receive or make any calls, I’ve done all of the recommendation steps to reset the sim. It seems to register the network, but I cannot send or receive calls. Your live chat is busy. Thanks x
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Danilo Wasques
(@danilogw) reported
@EE just cancel all my packs, and make my account accept any payment i make to get dat, even if it is more expensive than the packs
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🌾 t i r e d a d i n f i n i t u m
(@ThoughtOssuary) reported
@EE My internet connection is so bad with you that I physically can’t upload a 17mb file to my Etsy store even when connected to the router with an Ethernet cable. How can this be fixed? I use my phone data constantly because of your weak service.
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CheyLexie
(@cheylexii) reported
@EE just wondering why 22 100 min jamaica add ons totalling over £200 I never requested has been added to my bill this month... 💭💭I don’t even call Jamaica 😭
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Amin
(@aminrd) reported
Anyone else having DNS issue? Using @EE on mobile I have to use a VPN to resolve hostnames.
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Jordan🎉🛹
(@jordnmckay) reported
@EE Hello, I'm trying to login to my account to check my bills but I keep getting a message that says I can't be logged in - why is this? Thanks.