EE outages and service status in Hope, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Hope, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (50%)
- Internet (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hope, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hope, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hope, Wales
The most recent EE outage reports came from the following cities: Neston, and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Neston
|
22 days ago | |
|
Wrexham
|
Internet | 23 days ago |
Community Discussion
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EE Issues Reports Near Hope, Wales
Latest outage, problems and issue reports in Hope and nearby locations:
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Richard Davies (@JIGSAW_72) reported from Hope, Wales@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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Amy Atkinson (@amyatkinson8) reported from Chester, England@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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reg morris (@gold123win) reported from Neston, EnglandWill #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS
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Adrian Wilson (@mufc7ade) reported from Wrexham, Wales@EE Hi is there an issue with EE network as I can’t make or accept any phone calls
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Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, EnglandJust for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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reg morris (@gold123win) reported from Neston, England@lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge
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Chris Danks (@christesla) reported from Ellesmere Port, England@EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial
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reg morris (@gold123win) reported from Neston, England@Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019
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reg morris (@gold123win) reported from Neston, England@lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian #HumanRights will never ever be the same while Masons rule over us Do you know how may #Masonic MP’s you are voting for in #GE2019 These #Austerity cuts gave Masonic Power a huge boost in Police & @cpsuk with the lowest ever cases ever coming to court @Rhorud09 #r4today #bbcqt
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reg morris (@gold123win) reported from Neston, England@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019
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Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales@EE The engineers are due back this week again to hopefully fix it. Thank you
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Sophie Loftus (@sOphStarLove) reported from Chester, EnglandFantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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Rob (@Rigobluenose) reported from Littleton, England@EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls
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Chris De Burger (P) (@Chris_De_Burger) reported from Llay, Wales@EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.
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Scott Kyle (@ScottKyle82) reported from Rhostyllen, Wales@EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!
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Jonathan Spillane (@_JSpill) reported from Ellesmere Port, England@EE you have the worst website I’ve ever seen without doubt. Never works properly. Trying to add something to my account and never works. Rubbish!!
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atatürkünaskeri1881 (@SALAKEGITICISI) reported from Ellesmere Port, England@EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?
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reg morris (@gold123win) reported from Neston, EnglandWhy #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David (@davelympo) reported@EE useless customer services no email address, live chat are less than helpful, all you do is keep raising complaints which never get resolved
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David Echo Guild (@echopark24) reportedSpent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?
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Maxine Sweetman-Ive (@sweetmax22) reported@EE I have recently upgraded my phone with Freddie in your upgrade department but I was never told about the flexi pay. I was told I was going to be paying £48.11 per month. Not an additional £24 per month on top of that. I am not happy and feel like I have been scammed
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Andy 🇬🇧 🇺🇦 (@AndyC_52) reported@EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window
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Oldpuddle (@Oldpuddle) reported@EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.
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⚫️ ElleQat (@BaroqueChic) reported@EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService
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Rachel Bridge (@rachelbbridge) reported@grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.
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Julie F (@jvfisher59) reported@EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡
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BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reportedyet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄
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Jac Dee 🇺🇦 (@Jacsplace3) reportedStill no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?