EE

EE Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH6.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Edinburgh, Scotland 06/01/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent EE outage reports came from the following cities: Penicuik, Edinburgh, Tranent, Dunfermline, Kirkcaldy and Longniddry.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenicuik Wi-fi
United KingdomEdinburgh Phone
United KingdomTranent E-mail
United KingdomTranent Phone
United KingdomDunfermline Phone
United KingdomKirkcaldy Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • LynseyTasker Lynsey Tasker (@LynseyTasker) reported from Kirkcaldy, Scotland

    @Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.

  • Lmac1985 laura mac (@Lmac1985) reported from Edinburgh, Scotland

    @EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

  • paulforsyth7867 Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

  • jackmillerrfc Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland

    @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

  • Nicola9Robinson Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland

    @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

  • frvic93 frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

  • ZeldanFestus ZeldanFestus (@ZeldanFestus) reported from Edinburgh, Scotland

    I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

  • RadioWellsy Jamie Wells (@RadioWellsy) reported from Ratho, Scotland

    What FANTASTIC service from @EE Amy in Greenock regarding my upgrade! Hullo new phone from Monday!

  • Dale_Roy Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.

  • Gothchick1977 Andrea Jepson (@Gothchick1977) reported from Inverkeithing, Scotland

    @EE Then you need to say that in the advert as that is misleading saying all NHS workers are entitled to a discount if they are with your network.

  • Chris_________M Chris (@Chris_________M) reported from Edinburgh, Scotland

    @ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!

  • BrianPa00068696 Brian Paterson (@BrianPa00068696) reported from Queensferry, Scotland

    @EE Sorry am turning phone Of I had enough since I Changed phone number Google and EE can't find away to get a payment set up. I have Tried G-pay from 5thmay they want bank Account which I can't do am on lock down because I got chronic brontosaurus. Asthma. And I do not have access

  • frvic93 frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

  • Gothchick1977 Andrea Jepson (@Gothchick1977) reported from Inverkeithing, Scotland

    Not impressed @EE. Cancelled my swap to your networking within 7 days of my original contract, expected you to take a payment but to have it refunded 14 days later, still no refund and now you have taken another payment. What time is customer services open tomorrow!!!

  • kimdiane2685 Kim❤ (@kimdiane2685) reported from Edinburgh, Scotland

    @EE is your network down as both my broadband and 4G isn’t working TIA Kim

  • MightyDrumbeat Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland

    @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

  • YLSSarahRobbo Sarah Robertson (@YLSSarahRobbo) reported from Dunfermline, Scotland

    @EE Thanks for that. Unfortunately they are unable to help either as the order system us down 😥 keeping fingers crossed it goes to the right address as the last item I ordered was sent to the wrong address 😳

  • Chris_________M Chris (@Chris_________M) reported from Edinburgh, Scotland

    @EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • palacejohn John (@palacejohn) reported

    Excellent customer service today from Linzi H and Claire .Many thanks. @EE

  • LizStanier87 Elizabeth Stanier (@LizStanier87) reported

    @EE absolutely awful customer service in one of your shops. All I wanted to do was upgrade my phone as my contract finished a month ago. I have never received such rude, arrogant and unhelpful service before. I think I may take his advice of “GO SOMEWHERE ELSE THEN”

  • PattonKieran Add your Name (@PattonKieran) reported

    @EE need support asap I believe someone has used my email to create an account with yourself

  • Lee_147 Lee (@Lee_147) reported

    @EE Hey, EE. I've just moved to a new area and your coverage checker says I will get excellent 4G signal indoors and outdoors. But actually, it's terrible signal, if any at all, and usually not even 4G. I'm struggling to make phone calls.

  • rhyslew90 Rhys Lewis (@rhyslew90) reported

    @Netflixhelps Just found out it’s a @ThreeUK issue. Hotspoting off my @EE phone now.

  • hannaa_marie_ Hannah (@hannaa_marie_) reported

    @EE poor customer service this afternoon i called to upgrade but because i want to pay less than my current plan i was told to 'call back next month' iv been with your nearly 10 years and this is the service you provide? maybe its time for a change

  • myblessed_life Marti Smith (@myblessed_life) reported

    @nwiggins02 @EE Well that sucks

  • Derbydave3 Dave Harrison (@Derbydave3) reported

    @ScouserMickey @EE @VodafoneUK I think I might go check out Vodafone, as the man in the EE shop was nothing short of rude and the price was considerably more .

  • _sxnya S (@_sxnya) reported

    @EE might be one of the worst companies I’ve ever dealt with oh my god

  • Baztoon101 7️⃣2️⃣2️⃣ BASIL 🌪️ (@Baztoon101) reported

    @EE just been on the phone for an hour to sort tax out and phone decides to end call I'm guessing to signal loss!!! @EE you are ****!🤬🤬🤬🤬🤬