EE Outage Report in Edinburgh, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH11, EH10 and EH16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Dunfermline, Winchburgh and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Dunfermline |
Wi-fi | |
| Dunfermline |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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G Brodie Blacksmith
(@GBrodieBlacksm1) reported
from
Edinburgh, Scotland
@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
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laura mac
(@Lmac1985) reported
from
Edinburgh, Scotland
@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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Brian Paterson
(@BrianPa00068696) reported
from
Queensferry, Scotland
@EE Sorry am turning phone Of I had enough since I Changed phone number Google and EE can't find away to get a payment set up. I have Tried G-pay from 5thmay they want bank Account which I can't do am on lock down because I got chronic brontosaurus. Asthma. And I do not have access
-
Jack Miller
(@jackmillerrfc) reported
from
Edinburgh, Scotland
@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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ZeldanFestus
(@ZeldanFestus) reported
from
Edinburgh, Scotland
I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
-
Alastair Wright
(@bigalwright001) reported
from
Queensferry, Scotland
@EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.
-
frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work
-
frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either
-
Andrea Jepson
(@Gothchick1977) reported
from
Inverkeithing, Scotland
@EE Then you need to say that in the advert as that is misleading saying all NHS workers are entitled to a discount if they are with your network.
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Stuart Rider
(@thesamuraicoach) reported
from
Dunfermline, Scotland
@EE my wife has been having issues with her phone service and no wifi when she is out, been for the 24 hours now, is there an issue with ee currently?
-
Dr Nicola Robinson
(@Nicola9Robinson) reported
from
Edinburgh, Scotland
@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
-
Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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Paige💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
-
Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is the services down in Edinburgh?? I havent had internet all day
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Dale Roy
(@Dale_Roy) reported
from
Edinburgh, Scotland
@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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Jamie Wells
(@RadioWellsy) reported
from
Ratho, Scotland
What FANTASTIC service from @EE Amy in Greenock regarding my upgrade! Hullo new phone from Monday!
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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Lynsey Tasker
(@LynseyTasker) reported
from
Kirkcaldy, Scotland
@Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Zaman
(@mohzaman22) reported
@EE its impossible to get through to your customer service line. I wanted an update on my order that I cant seem to track online. Can you please look into this for me
-
Patrick Rice FCMI
(@Patrick_Rice) reported
@EE - I need some help here... Your new F&F process in now online only. But when I enter the proper F&F code it says INVALID. I rang up and Sales just said it wasn't a real code (it is!) So my friend gave me a whole new one, and site still says NO! BRICK WALL here. What do I do?
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xXx
(@ImmaStar26) reported
@EE Is your site down? I’m trying to top up online but the page where I enter my mobile number just freezes
-
Mohammed araeen
(@AraeenMohammed) reported
@EE Morning, I have been charged extra charges for this month, nearly £49 for the calls, can I have some details if these were international? or am I supposed to get warning when i cross my data limit? I am unable to call you as I am away from UK, can someone help?
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Patrick Rice FCMI
(@Patrick_Rice) reported
@EE - I need some help here... Your new F&F process is now online only. But when I enter the proper F&F code, it says INVALID. I rang up and Sales just said it wasn't a real code (it IS)! So my friend gave me a new one, and site still says NO! BRICK WALL here. What can I do?
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Mark
(@m47k71) reported
So even on here the help from @O2 has been useless - why is it they never ring you bout an issue 😳 quick to take your money but never there to actually help. I’m sure @EE can help going forward.
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Matt Jackson
(@mattjacksonCAFC) reported
Thanks to @EE for being the worst network and @Uber for keep cancelling 👍🏻👍🏻👍🏻 #cancel
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Lexiee Gatward
(@GatwardLexiee) reported
@EE can I have some help please?
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Elaine Shannan
(@elaine_shannan) reported
@EE for over a week your service has been dreadful I spoke to Lizzy Ahmed in your technical team, this women needs a pay rise and appreciation as she was the only person out of several I spoke to over several days and she managed to sort my issue #EmployeeOfTheYear
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JustJulie
(@JulieAJennings) reported
@EE I’ve been without internet since moving house for 6 weeks now. I’m told you’re working on the problem. But still no internet and still charging me for a service I am not receiving