EE Outage Report in Edinburgh, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Edinburgh come from postal codes EH9, EH6, EH1 and EH16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (30%)
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Total Blackout (14%)
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Wi-fi (11%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Penicuik, Dunfermline and Inverkeithing.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Penicuik |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Dunfermline |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
-
Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
-
Harry temple
(@hthejambo) reported
from
Dunfermline, Scotland
@EE can you please help me with ee perks
-
Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
-
L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
-
Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
-
Alastair Wright
(@bigalwright001) reported
from
Queensferry, Scotland
@EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.
-
Igiveinhelp
(@Igiveinhelp1) reported
from
Inverkeithing, Scotland
@EE The number one network that still uses RPI rate as guidance for annual price rise. Currently 1.2% when CPI is 0.4%. Rip off company.
-
Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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G Brodie Blacksmith
(@GBrodieBlacksm1) reported
from
Edinburgh, Scotland
@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
-
Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
-
Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is the services down in Edinburgh?? I havent had internet all day
-
L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
-
Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
-
Jon Stevenson
(@JonStevenson) reported
from
Aberdour, Scotland
@Willatkinson10 @EE Actually I’m only really pissed off I’m Iosing catch up and replay but when you explain the societal implications of not being able to watch Homes under the Hammer half an hour after it starts I do see it’s part of a much bigger issue...
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Dale Roy
(@Dale_Roy) reported
from
Edinburgh, Scotland
@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
-
Paige💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
-
Stuart Rider
(@thesamuraicoach) reported
from
Dunfermline, Scotland
@EE my wife has been having issues with her phone service and no wifi when she is out, been for the 24 hours now, is there an issue with ee currently?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Cooke 🌊
(@TheLiamCooke) reported
@EE At least Three have somewhat decent customer service. EE lied to me and that resulted in them losing me as a customer forever!
-
Chelsea ~ 🌈♏
(@ChelseaPeaches_) reported
So my @EE broadband is acting up and sooooo slow today! Ffs
-
Gabrielle Lonergan
(@gabslonergan) reported
@EE having issues with 4G, is there something wrong??
-
Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE Ive got signal. I can make phones call no problem. How about your service is just terrible. So if I put another providers sim in my phone and I get a good speed over 4g that will means its not the phone? Just @iD_Mobile_UKbad service right?
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LightningAlex_
(@LightningAlex_) reported
@EE just need to dig through the fine print of what you're contractually obliged to provide etc as my pixel 5 is a bit dodgy with charging and your executive customer care team aren't too keen on replacing it
-
ria
(@walkhikeaholic) reported
@YerMouse @EE @WhichUK Not changing since roaming is excluded in any new contract now and customer service is good
-
iD Mobile
(@iD_Mobile_UK) reported
@VillanAston @EE It's not a common fault we're aware of, but if you're struggling to get signal even outdoors in the postcodes you've provided, it's the only possible explanation we can think of, given the other troubleshooting steps we've already carried out. 1/2
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Gareth Williams
(@garethblaenau) reported
@EE My plans for today is search for the reason for the poor phone signal in South Gwynedd lately. Any ideas on what I'm paying for 2 phones for?
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'An Fia' Luchóg lasrach
(@YerMouse) reported
@walkhikeaholic @EE @WhichUK Nasty, thanks for the warning. You thinking of changing network? Is there a cooling off period so you can undo it?
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Ollie Limpkin
(@ollielimpkin) reported
@EE our 4g broadband is down in Worcestershire WR8, any idea on ETA for fix pls as will need to close offices otherwise?