EE

EE Outage Report in Edinburgh, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Edinburgh come from postal codes EH16, EH6, EH9 and EH3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Edinburgh, Scotland 01/24/2025 03:20

January 24: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Bonnyrigg, Penicuik, Dalkeith, Dunfermline, Kirkcaldy, Roslin and Loanhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomBonnyrigg Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomPenicuik Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • christineh182 Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • hthejambo Harry temple (@hthejambo) reported from Dunfermline, Scotland

    @EE can you please help me with ee perks

  • thesamuraicoach Stuart Rider (@thesamuraicoach) reported from Dunfermline, Scotland

    @EE my wife has been having issues with her phone service and no wifi when she is out, been for the 24 hours now, is there an issue with ee currently?

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • Dale_Roy Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • bigalwright001 Alastair Wright (@bigalwright001) reported from Queensferry, Scotland

    @EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • JonStevenson Jon Stevenson (@JonStevenson) reported from Aberdour, Scotland

    @Willatkinson10 @EE Actually I’m only really pissed off I’m Iosing catch up and replay but when you explain the societal implications of not being able to watch Homes under the Hammer half an hour after it starts I do see it’s part of a much bigger issue...

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • RadioWellsy Jamie Wells (@RadioWellsy) reported from Ratho, Scotland

    What FANTASTIC service from @EE Amy in Greenock regarding my upgrade! Hullo new phone from Monday!

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • Igiveinhelp1 Igiveinhelp (@Igiveinhelp1) reported from Inverkeithing, Scotland

    @EE The number one network that still uses RPI rate as guidance for annual price rise. Currently 1.2% when CPI is 0.4%. Rip off company.

  • leahgreensx L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    @EE can anyone help me please

  • Isv71903127 isv (@Isv71903127) reported

    @EE If your with EE and it say you have unlimited text it's untrue because they only give you 300 a day this is what we has told me so I do don't get envy because my network lets me send how many I want I used to send over a thousand a day.

  • Isv71903127 isv (@Isv71903127) reported

    @paulpsynergy @EE If your with EE then you got envy when other can use their broadband or mobile internet calls because I use my phone to the Max without any problems at all sorry to upset you but hopefully you will wake up and change network but until then I'll keep feeling sorry for ya.

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported

    @EE Yes I do your service is awful

  • alibabz1978 Alastair Laidlaw (@alibabz1978) reported

    @EE what’s going on with your tec support? Been on hold for 25min now!

  • smickyboy Mike Garner (@smickyboy) reported

    @EE Probably a few months. My wife reported it the other week but you advised there were no problems in the area but it certainly isn't as good as it was. Get dropped calls and breaking up.

  • ParrTrefor Trefor Authur Parr (@ParrTrefor) reported

    @EE is EE website down can't gain access

  • PlaceSteph www.stephsplace.uk (@PlaceSteph) reported

    Dear @EE Just to mention I really dislike your adverts on UK tv. I do not have "network envy" and even if I did I would not choose you. Marketing an ideology that people should be "envious" is simply not cool!

  • Isv71903127 isv (@Isv71903127) reported

    @monkey1959neil @EE It could be the app goes down then they take your data away away screenshot your data minutes so you know we're you stand its sad customers have to do this.

  • Isv71903127 isv (@Isv71903127) reported

    @monkey1959neil @EE It could be the app goes down then they take your data away screenshot your data minutes so you know we're you stand its sad customers have to do this