EE Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Edinburgh come from postal codes EH1 and EH8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent EE outage reports came from the following cities: Edinburgh and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Penicuik |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Lynsey Tasker
(@LynseyTasker) reported
from
Kirkcaldy, Scotland
@Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.
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Joao Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh
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Chris
(@Chris_________M) reported
from
Edinburgh, Scotland
@ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.
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Kim❤
(@kimdiane2685) reported
from
Edinburgh, Scotland
@EE is your network down as both my broadband and 4G isn’t working TIA Kim
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Brian Paterson
(@BrianPa00068696) reported
from
Queensferry, Scotland
@EE Sorry am turning phone Of I had enough since I Changed phone number Google and EE can't find away to get a payment set up. I have Tried G-pay from 5thmay they want bank Account which I can't do am on lock down because I got chronic brontosaurus. Asthma. And I do not have access
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work
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Jack Miller
(@jackmillerrfc) reported
from
Edinburgh, Scotland
@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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Chris
(@Chris_________M) reported
from
Edinburgh, Scotland
@EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.
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Paul Forsyth
(@paulforsyth7867) reported
from
Edinburgh, Scotland
@Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.
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Simon Boothroyd
(@MightyDrumbeat) reported
from
Edinburgh, Scotland
@EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.
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Andrea Jepson
(@Gothchick1977) reported
from
Inverkeithing, Scotland
@EE Then you need to say that in the advert as that is misleading saying all NHS workers are entitled to a discount if they are with your network.
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laura mac
(@Lmac1985) reported
from
Edinburgh, Scotland
@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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Andrea Jepson
(@Gothchick1977) reported
from
Inverkeithing, Scotland
Not impressed @EE. Cancelled my swap to your networking within 7 days of my original contract, expected you to take a payment but to have it refunded 14 days later, still no refund and now you have taken another payment. What time is customer services open tomorrow!!!
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Dr Nicola Robinson
(@Nicola9Robinson) reported
from
Edinburgh, Scotland
@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
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Joao Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏
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ZeldanFestus
(@ZeldanFestus) reported
from
Edinburgh, Scotland
I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either
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Sarah Robertson
(@YLSSarahRobbo) reported
from
Dunfermline, Scotland
@EE Thanks for that. Unfortunately they are unable to help either as the order system us down 😥 keeping fingers crossed it goes to the right address as the last item I ordered was sent to the wrong address 😳
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Joao Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ollie {surname} 💉💉
(@CaptainWalters) reported
So @ThreeUK consistently let me down with signal, and my partner is now on @EE, except to move EE want to charge me to use my phone in Europe but if I stay I have no roaming costs for a little longer. Wtf is this nonsense?
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Robert Shearer
(@SilentBoab) reported
@EE Here to help? Been trying to speak to someone since yesterday and it's impossible to get through. #shambolic customer service #ee #takeyourmoneythendontdeliver
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RhonaBT
(@RhonaBT) reported
Come on @O2 and @EE two months now and still no phone signal in PR3 5AS. When will you take it seriously and fix it !!!!!!!!
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Crofty
(@BatmansLass) reported
@EE The reason the payment was late was because right was never going to pay you more than I owed you. I had to wait for you to send me the correct amount, which I had informed you of. I can’t call you to say it’s paid or check youve received the payment. It’s a mess
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St Locks
(@saintlocks) reported
@EE I have dm’d but you will give me the same old crap they have given me over the phone. £10 comp for three days of no service on a business line. Pathetic.
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Tom Jack
(@thetomjack) reported
@EE absolutely crap customer service. Im chasing you for a final Bill to pay and you are asking me to visit a store to gain it? Have we gone back 20 years? I just want a bill emailed to me or to be Able to access my old account
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Sylvia 👵🛫⛩🇯🇵
(@go_dizzy_go) reported
@EE Is it because I'm only a payg customer that you don't reply to me? #ee #payg the same problem as last month with my talk and text pack and being charged for a call again.
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Crofty
(@BatmansLass) reported
@EE I asked for the lower amount and was told I had to wait for it to generate but I could pay the higher amount and you would credit me back! That was never going to happen. Closing my account with you has not been a particularly pleasant experience
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Matthew Hardy
(@drmatthewhardy) reported
You'll need to wait an hour for @EE to escalate your case to a senior staff member and then another 90 minutes to actually speak to a person who can fix your problem.
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kungwhew
(@kungwhew) reported
Hello @EE I used EE refer a friend and was never sent a voucher.