EE Outage Report in Edinburgh, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edinburgh come from postal codes EH9, EH6, EH7, EH3, EH1 and EH16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (35%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Penicuik, Dunfermline, Kirkcaldy, Bonnyrigg and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Penicuik |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
-
Brian Paterson
(@BrianPa00068696) reported
from
Queensferry, Scotland
@EE Sorry am turning phone Of I had enough since I Changed phone number Google and EE can't find away to get a payment set up. I have Tried G-pay from 5thmay they want bank Account which I can't do am on lock down because I got chronic brontosaurus. Asthma. And I do not have access
-
Paul Forsyth
(@paulforsyth7867) reported
from
Edinburgh, Scotland
@Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.
-
Joao Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.
-
Joao Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏
-
frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work
-
Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.
-
laura mac
(@Lmac1985) reported
from
Edinburgh, Scotland
@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
-
Andrea Jepson
(@Gothchick1977) reported
from
Inverkeithing, Scotland
@EE Then you need to say that in the advert as that is misleading saying all NHS workers are entitled to a discount if they are with your network.
-
ZeldanFestus
(@ZeldanFestus) reported
from
Edinburgh, Scotland
I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
-
Dr Nicola Robinson
(@Nicola9Robinson) reported
from
Edinburgh, Scotland
@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
-
Chris
(@Chris_________M) reported
from
Edinburgh, Scotland
@ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!
-
Joao Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh
-
Kim❤
(@kimdiane2685) reported
from
Edinburgh, Scotland
@EE is your network down as both my broadband and 4G isn’t working TIA Kim
-
Jack Miller
(@jackmillerrfc) reported
from
Edinburgh, Scotland
@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
-
Chris
(@Chris_________M) reported
from
Edinburgh, Scotland
@EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.
-
Sarah Robertson
(@YLSSarahRobbo) reported
from
Dunfermline, Scotland
@EE Thanks for that. Unfortunately they are unable to help either as the order system us down 😥 keeping fingers crossed it goes to the right address as the last item I ordered was sent to the wrong address 😳
-
frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either
-
Lynsey Tasker
(@LynseyTasker) reported
from
Kirkcaldy, Scotland
@Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.
-
Andrea Jepson
(@Gothchick1977) reported
from
Inverkeithing, Scotland
Not impressed @EE. Cancelled my swap to your networking within 7 days of my original contract, expected you to take a payment but to have it refunded 14 days later, still no refund and now you have taken another payment. What time is customer services open tomorrow!!!
-
Simon Boothroyd
(@MightyDrumbeat) reported
from
Edinburgh, Scotland
@EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Gazza 27
(@27_gazza) reported
@EE Any idea why my internet signal has been slow for over a week now.
-
Kat Muir
(@KatrinaMuir5) reported
@ee totally disgusted with the customer service from EE this week!! next day upgrade still waiting a week later and still not resolved. Pretty shocked this is how you treat loyal customers with multiple lines, devices and broadband will be changing supplier when contracts are up!
-
Koduvh
(@koduvh) reported
@EE I’ve been waiting for my new phone for 5 DAYS??? You lot must want my trouble to his week???
-
Danny Bryan
(@BackhomeMackem) reported
When a company like @EE provides an appalling level of customer service, don’t trust the complaints team to resolve it for you. Take it to the top, and email the CEO @MarcAllera . I’ll let you know what happens. @UrServiceBlows
-
marklemac Mark Burr
(@marklemac) reported
@EE I’m gonna stop asking, EE never answer the questions directly.
-
Jonathan stokes
(@Jonathan3Stokes) reported
@ThreeUKSupport Why does @EE constantly outperform me in every area, that's the issue. The service is so slow
-
linda stanton
(@lindastantonart) reported
@EE hello. I've been trying to top up. I get as far as the confirmation, then it says your payment of N/A was succesful! I've tried it with £10&£6. I had a similar issue when I had to use a new card 2 month ago. Is there an issue with the website? Tried it on my mobile & computer
-
The Boo Foundation
(@boo_foundation) reported
@EE THEY ARE THE ONES CONTROLLING MY TELEPHONE AND THEY HAVE GONE IN TO DOWNLOAD MY PICTURES AND DOCUMENTS ON MY PHONE I HAVE FIREWALL BUT ITS STILL NOT WORKING KINDLY TRACE THESE PEOPLE FOR ME
-
Tom Rowe
(@IamTomRowe) reported
Ordered the new iPhone yesterday on @EE, they dropped it round (the same day) and helped with the setup. Phenomenal service.
-
Naomi MacDougall
(@nainz78) reported
@shannonstokes93 @EE I spoke to EE live chat yesterday and the advisor told me a whole pack of lies, basically guaranteeing me a PS5, I also have my transcript. All that customer services offered was £10 credit and to take the complaint further internally 🙄