EE

EE Outage Report in Ratho, Edinburgh, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ratho, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ratho, Edinburgh, Scotland 12/24/2025 04:00

December 24: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ratho, Edinburgh, Scotland

The most recent EE outage reports came from the following cities: Dunfermline, Edinburgh, Winchburgh, Penicuik and Linlithgow.

Loading map, please wait...
City Problem Type Report Time
United KingdomDunfermline Phone
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomPenicuik Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ratho, Scotland

Latest outage, problems and issue reports in Ratho and nearby locations:

  • IanDuddyUK Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • bigalwright001 Alastair Wright (@bigalwright001) reported from Queensferry, Scotland

    @EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • thesamuraicoach Stuart Rider (@thesamuraicoach) reported from Dunfermline, Scotland

    @EE my wife has been having issues with her phone service and no wifi when she is out, been for the 24 hours now, is there an issue with ee currently?

  • weezy2014x Louise 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weezy2014x) reported from Livingston, Scotland

    @EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

  • leahgreensx L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • JonStevenson Jon Stevenson (@JonStevenson) reported from Aberdour, Scotland

    @Willatkinson10 @EE Actually I’m only really pissed off I’m Iosing catch up and replay but when you explain the societal implications of not being able to watch Homes under the Hammer half an hour after it starts I do see it’s part of a much bigger issue...

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • Igiveinhelp1 Igiveinhelp (@Igiveinhelp1) reported from Inverkeithing, Scotland

    @EE The number one network that still uses RPI rate as guidance for annual price rise. Currently 1.2% when CPI is 0.4%. Rip off company.

  • hthejambo Harry temple (@hthejambo) reported from Dunfermline, Scotland

    @EE can you please help me with ee perks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GTunnah Gail Tunnah🎣🐟🌍🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GTunnah) reported

    @EE No STILL NO SIGNAL. phoned this am and got told THURSDAY. then got an email saying next update would be 7th December. NOT GOOD ENOUGH. This has nothing to do with storm.

  • teslaaar Greg (@teslaaar) reported

    .@EE your customer service is terrible everytime I call it says have to wait longer than 20 minutes which is ridiculous all I want to know is where is the product I purchased?

  • andyt1962 Andy Taylor (@andyt1962) reported

    @EE seriously awful customer service trying to get in touch at your request 20 mins+ on hold isn't acceptable 😜🙈

  • robbehbobbehh RobbehLeBobbeh (@robbehbobbehh) reported

    @EE yoooo still got no 0 signal for the past 3 days whats happening my guy.

  • laurasaur_790 Laura Ruth 💙 (@laurasaur_790) reported

    @EE can you help me RE my bill please??

  • Charles61646044 Charles (@Charles61646044) reported

    @EE @JadeEdwards9 EE can be very rude and ignorant when you call.

  • alsbikes alan sheath (@alsbikes) reported

    @EE Hi Olivia, service today was much better but I haven’t had a confirmation email for my order yet.

  • AdamRey20242940 Adam Reynolds (@AdamRey20242940) reported

    @EE Ok so what now? Do I cancel and start again? Will I need a new PAC code?

  • naomie_99 Naomi (@naomie_99) reported

    2/2 @EE I supposedly failed one and now have to pay an extra fee on top of the upfront fee I've already paid. Please explain why this is supposedly the case even after your own website told me that everything was sorted - very disappointing start customer service-wise...

  • Jake_Fowler Jake (@Jake_Fowler) reported

    @EE wondering if someone could drop me a DM to go through an issue I’m having