EE

EE Outage Report in Ratho, Edinburgh, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ratho, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ratho, Edinburgh, Scotland 11/22/2025 04:00

November 22: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ratho, Edinburgh, Scotland

The most recent EE outage reports came from the following cities: Edinburgh and Penicuik.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomPenicuik Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ratho, Scotland

Latest outage, problems and issue reports in Ratho and nearby locations:

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • RadioWellsy Jamie Wells (@RadioWellsy) reported from Ratho, Scotland

    What FANTASTIC service from @EE Amy in Greenock regarding my upgrade! Hullo new phone from Monday!

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • thesamuraicoach Stuart Rider (@thesamuraicoach) reported from Dunfermline, Scotland

    @EE my wife has been having issues with her phone service and no wifi when she is out, been for the 24 hours now, is there an issue with ee currently?

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • Dale_Roy Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • Nicola9Robinson Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland

    @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

  • JonStevenson Jon Stevenson (@JonStevenson) reported from Aberdour, Scotland

    @Willatkinson10 @EE Actually I’m only really pissed off I’m Iosing catch up and replay but when you explain the societal implications of not being able to watch Homes under the Hammer half an hour after it starts I do see it’s part of a much bigger issue...

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • hthejambo Harry temple (@hthejambo) reported from Dunfermline, Scotland

    @EE can you please help me with ee perks

  • BrianPa00068696 Brian Paterson (@BrianPa00068696) reported from Queensferry, Scotland

    @EE Sorry am turning phone Of I had enough since I Changed phone number Google and EE can't find away to get a payment set up. I have Tried G-pay from 5thmay they want bank Account which I can't do am on lock down because I got chronic brontosaurus. Asthma. And I do not have access

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • Igiveinhelp1 Igiveinhelp (@Igiveinhelp1) reported from Inverkeithing, Scotland

    @EE The number one network that still uses RPI rate as guidance for annual price rise. Currently 1.2% when CPI is 0.4%. Rip off company.

  • bigalwright001 Alastair Wright (@bigalwright001) reported from Queensferry, Scotland

    @EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.

  • PaulCraig91 Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

  • ZeldanFestus ZeldanFestus (@ZeldanFestus) reported from Edinburgh, Scotland

    I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jlodwig1 Jonathon Lodwig (@Jlodwig1) reported

    @EE Setting up a new contract with you is what happened. Terrible mistake

  • SwarveStudios SwarveStudios (@SwarveStudios) reported

    @AEWMike @tescomobile @EE Bruh EE is the biggest scam.. They say they have the most 4g coverage, theyre not lying, but theyre not telling you whether the quality of that coverage is good. So many areas it will say 4g but you'll have no signal so its a massive loophole and marketing ploy with kevin bacon

  • hryan1989 Helen Ryan (@hryan1989) reported

    @tescomobile Yeah but to be fair with @EE I actually get signal, I’d rather pay more for a phone I can use!

  • MrsB6574 Mrs B💙 (@MrsB6574) reported

    @EE It was only last night but I’ve never done an upgrade online before just want to make sure it’s not stuck or anything I would really appreciate it being delivered tomorrow lol

  • Crakey_Snr Mark Crake (@Crakey_Snr) reported

    @EE is there an outage or drop in signal strength in Ex38/EX22 areas as our 4gee hub broadband has crashed and the mobile@strength is down to 4mbps 😩

  • mattyhighamZA Matt Higham (@mattyhighamZA) reported

    @EE Secondly, very nice of you to help the vulnerable (honestly) but why pass that cost onto the customer? What are profits for? Sick of MASSIVE companies guilting their customers when they ask about price increases after having company costs passed onto them. It's a nonsense.

  • jsan1972 jsan1972 (@jsan1972) reported

    @EE I have been told refund has been issued on 04/03 and can take up to 14 days to receive it. Why 14 days? Is this meant to be down to the Bank or EE, because most are 3-5 working days. Imagine it took that long for you to take a payment.

  • NickEll71142327 Nick Ellis (@NickEll71142327) reported

    @Cashamusic @EE 3 signal is rubbish. 02 hands down for me. I'm with ee but my contract runs out shortly and can't wait to get away from them.

  • xJFCHx Jax (@xJFCHx) reported

    @EE @mattyhighamZA Worst phone company out there!

  • Matthew_JC Matthew (@Matthew_JC) reported

    @tescomobile Sadly Tesco Mobile uses the @O2 network, which is pretty poo compared to @EE. EE is expensive, but you tend to get what you pay for.