EE

EE Outage Report in Ratho, Edinburgh, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ratho, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ratho, Edinburgh, Scotland 01/23/2026 09:05

January 23: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ratho, Edinburgh, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Dunfermline, Winchburgh, Penicuik and Linlithgow.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomDunfermline Wi-fi
United KingdomDunfermline Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ratho, Scotland

Latest outage, problems and issue reports in Ratho and nearby locations:

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • BrianPa00068696 Brian Paterson (@BrianPa00068696) reported from Queensferry, Scotland

    @EE Sorry am turning phone Of I had enough since I Changed phone number Google and EE can't find away to get a payment set up. I have Tried G-pay from 5thmay they want bank Account which I can't do am on lock down because I got chronic brontosaurus. Asthma. And I do not have access

  • stevomillar99 Steven Millar (@stevomillar99) reported from Livingston, Scotland

    @EE are literally the worst phone company going. Charge people double their bill whenever they feel like it. Done with them now

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • thesamuraicoach Stuart Rider (@thesamuraicoach) reported from Dunfermline, Scotland

    @EE my wife has been having issues with her phone service and no wifi when she is out, been for the 24 hours now, is there an issue with ee currently?

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • PaulCraig91 Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

  • Lmac1985 laura mac (@Lmac1985) reported from Edinburgh, Scotland

    @EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • Dale_Roy Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • ZeldanFestus ZeldanFestus (@ZeldanFestus) reported from Edinburgh, Scotland

    I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

  • Gothchick1977 Andrea Jepson (@Gothchick1977) reported from Inverkeithing, Scotland

    @EE Then you need to say that in the advert as that is misleading saying all NHS workers are entitled to a discount if they are with your network.

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • RadioWellsy Jamie Wells (@RadioWellsy) reported from Ratho, Scotland

    What FANTASTIC service from @EE Amy in Greenock regarding my upgrade! Hullo new phone from Monday!

  • Nicola9Robinson Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland

    @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

  • bigalwright001 Alastair Wright (@bigalwright001) reported from Queensferry, Scotland

    @EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.

  • hthejambo Harry temple (@hthejambo) reported from Dunfermline, Scotland

    @EE can you please help me with ee perks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Polyesterda Florin (@Polyesterda) reported

    @EE my phone signal has been down for about 2 weeks, can you help?

  • RichBaggies1969 Richbaggies (@RichBaggies1969) reported

    @EE your online service is ****

  • geraldvjuk Gerald Vernon-Jackson 🔶️ (@geraldvjuk) reported

    @EE No, yet again EE failed to get this sorted, failed to contact me and seem surprised with my daily call to say the phone has been out of operation for 16 days. Really terrible customer support.

  • Denuwo1 Denuwo (@Denuwo1) reported

    @EE When will watch plans support QR codes all this is is artificial restriction by EE to prevent users from buying any other watch that isn't a Samsung pixel or a apple watch how sad is that there are tons of nice watches but we can't use them cuz EE is being funny

  • SportingNest 🇸🇴 Sporting Nest 🇬🇧 🏳️‍🌈 🏳️‍⚧️ ‍🟧‍⬛‍ (@SportingNest) reported

    @EE Why is there are 20 minute queue to get through to technical support? It's not acceptable from a company that was once leading the way in customer service. Hire more staff.

  • AndersonKennya ken anderson (@AndersonKennya) reported

    @EE is there a problem.....my phone and my wife's are telling us we have no Data....we are PAYG customers

  • EKSPantherax Pantherax (@EKSPantherax) reported

    @EE Thanks Glen. I’ve been able to speak to customer services using the new SIM number. They’ve answered my query. The number port hadn’t started despite the email suggesting otherwise. Not great but at least I’ve got an honest answer and a way forward. Cheers.

  • MiladAhmed3 〽️🇵🇸 (@MiladAhmed3) reported

    @atishp21 @EE Flipping heck, that's terrible man! I hope it gets sorted. If not you can always call a Watchdog and they can get to the bottom of it.

  • StevenH_LnD Steven ***** TAP.dip (@StevenH_LnD) reported

    Hi @bt and @EE, trying to cancel 4 EE pay monthly sims I ordered via BT 3 days ago but no way to cancel online. In the queue for "EE channel returns" but have been cut off 3 times. Can anyone help?

  • scoupmodels tombrady2 (@scoupmodels) reported

    @EE have sent inbox please help