EE Outage Report in Livingston, West Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Livingston, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Livingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Livingston, West Lothian, Scotland
The most recent EE outage reports came from the following cities: Penicuik, Edinburgh, Falkirk and Linlithgow.
| City | Problem Type | Report Time |
|---|---|---|
 Penicuik |
Internet | |
| Edinburgh |
Phone | |
| Falkirk |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Livingston, Scotland
Latest outage, problems and issue reports in Livingston and nearby locations:
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Chris
(@Chris_________M) reported
from
Edinburgh, Scotland
@EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.
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Andrea Jepson
(@Gothchick1977) reported
from
Inverkeithing, Scotland
Not impressed @EE. Cancelled my swap to your networking within 7 days of my original contract, expected you to take a payment but to have it refunded 14 days later, still no refund and now you have taken another payment. What time is customer services open tomorrow!!!
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Chris
(@Chris_________M) reported
from
Edinburgh, Scotland
@ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!
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Joao Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.
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Paul Forsyth
(@paulforsyth7867) reported
from
Edinburgh, Scotland
@Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.
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Ewan Bryce
(@E__W__A__N) reported
from
Falkirk, Scotland
@EE Hi there. I upgraded my phone on Friday evening (15th May). I received a confirmation email, but have received no further communication. Just querying to check everything is ok. Any help would be much appreciated 😊
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Sarah Robertson
(@YLSSarahRobbo) reported
from
Dunfermline, Scotland
@EE Thanks for that. Unfortunately they are unable to help either as the order system us down 😥 keeping fingers crossed it goes to the right address as the last item I ordered was sent to the wrong address 😳
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Steven Millar
(@stevomillar99) reported
from
Livingston, Scotland
@EE are literally the worst phone company going. Charge people double their bill whenever they feel like it. Done with them now
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Joao Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh
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Kim❤
(@kimdiane2685) reported
from
Edinburgh, Scotland
@EE is your network down as both my broadband and 4G isn’t working TIA Kim
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Jack Miller
(@jackmillerrfc) reported
from
Edinburgh, Scotland
@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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Darren Jalland
(@larbertred) reported
from
Falkirk, Scotland
@EE They've reset my account specific network settings, so it should be sorted in the next 2 to 24 hours. Thanks for your help, Dave.
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Simon Boothroyd
(@MightyDrumbeat) reported
from
Edinburgh, Scotland
@EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.
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Louise_Jervis
(@louisemacqueen) reported
from
Falkirk, Scotland
My daughter sent her phone to @EE in the packaging supplied by them, the way they requested. It was sent in pristine condition but upon arrival had a cracked screen.She was then told she wouldn’t receive the full amount due to the damage. Avoid this company, poor service
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laura mac
(@Lmac1985) reported
from
Edinburgh, Scotland
@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work
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Joao Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB
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publicFunction
(@public_Function) reported
from
Livingston, Scotland
@_BadCougar @EE EE have always had poor Broadband. None of the mobile companies do it well. It's not their core business and treat it like a bolt on, as to them it is. You might find tethering onto your phone faster, if you have a signal
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Joao Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Glazebrook
(@tomglazed) reported
Great to wake up to no broadband because it seems @bt_uk transferred my landline from @EE prior to equipment being ready because @OpenreachHelp can’t install due to lockdown: even though my new service will not be on the landline! Even the external work isn’t done yet...
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Dan Bebber
(@DanBebber) reported
@OpenreachHelp I reported a phone line (broadband) fault to @EE two days ago, phoned again this morning and was told @WeAreOpenreach had 'rejected' it. I'm teaching all this week and have partner and kids working at home. Please fix the fault as matter of urgency!
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Jake
(@jakeroge_rs) reported
@JoeHolmes1994 @i_Jess @EE So I was paying £92 a month and EE refused to let apple fix my FaceID fault, £92 a month and no FaceID for 12 months of the 24 month contract period unless I paid their £570 fee
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Sarah-Deacon
(@miss_d_London) reported
@natashadevan @EE I do but my signal is never brilliant. Usually 1 bar. Today I have 3. I usually end up making calls through WhatsApp
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Laura
(@lauraazoe) reported
@EE hi my mum has ordered a new upgrade phone it was being delivered to the shop originally but then covid happened and was meant to be going to her address but she’s had an email saying she can collect in store can you help ?
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Sean
(@Sean31361949) reported
@EE Hi, @ThreeUKSupport have continued to charge/ con me because I haven't used a stac code to cancel. I've joined EE. Who do I give this code to? Thanks Sean
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ItsASecret
(@GemJars1878) reported
@NubiBlue @EE Yes I remember my mum being on virgin and that was really bad as well. I was with BT in last house, wish I'd of kept it when I moved instead of changing to EE
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clare cooper
(@clarecooper90) reported
@EE Help, I’m trying to unlock my 4g router and it won’t let me online and no option on the phone