EE outages and service status in Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Falkirk, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Internet (44%)
- Phone (33%)
- Total Blackout (22%)
The latest reports from users having issues in Falkirk come from postal codes FK1 and FK2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Falkirk, Scotland
The most recent EE outage reports came from the following cities: Falkirk, Airdrie, Alloa, Stirling, Coatbridge, Bathgate, Tullibody, and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk
|
Internet | 9 days ago |
|
Airdrie
|
Internet | 13 days ago |
|
Falkirk
|
Total Blackout | 14 days ago |
|
Falkirk
|
Internet | 14 days ago |
|
Alloa
|
Phone | 19 days ago |
|
Airdrie
|
Internet | 20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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LauRa Bissett (@looby2289) reported from Alloa, ScotlandTrying to upgrade with @EE get right to the last stage on the online shop for the shop to be down! Come on EE get it fixed!
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Tim Arb (@sundaygardener) reported from Gartcosh, Scotland@EE Right my elderly parents are in despair about your complete lack of customer service. Rural communities not matter? Different phone calls, no joined up answers, isolation. Please help.
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Laura Marquis (@LauraCMarquis) reported from Polbeth, Scotland@EE Are there network problems in EH54? I've had no signal most of today when not on WiFi at home.
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Real Bernard Walsh↙️ (@Realbenwalsh) reported from Airdrie, Scotland@littlenaughty38 @MarcAllera @EE He never answers customers #cantfaceFACTS
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LauRa Bissett (@looby2289) reported from Alloa, Scotland@laura__caroline @EE I’m having same problem. Had issues the other night and EE said they had fixed issue in my local area. Still having issues now, poor service and calls taking an age to start ringing. It’s okay when using iMessage but trying to send a normal sms nightmare! @ee
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Sharon MacDonald (@sharonconnects) reported from Brightons, Scotland@EE I have no connection to the mobile network this afternoon please can you advise if there are any issues.
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Louise 🏴 (@weezy2014x) reported from Livingston, Scotland@EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?
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Darren Jalland (@larbertred) reported from Falkirk, Scotland@EE They've reset my account specific network settings, so it should be sorted in the next 2 to 24 hours. Thanks for your help, Dave.
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andrew swanston (@swany1988) reported from Redding, Scotland@EE is your mobile data down ? No signal and can’t speak to anyone on phone either ?
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CAJ (@carolstrach) reported from Airdrie, Scotland@EE Hi I’ve a contract phone and I’ve never had it before.
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Paul Craig (@PaulCraig91) reported from Livingston, Scotland@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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c74NcK (@AgentZara) reported from Coatbridge, Scotland@EE not long called regarding a potentially serious situation at home, and the lacknof understanding etc from your advisor was pathetic. Soon as I can I'll be calling to cancel every service we have with you, nothing short of disgraceful your attitude/ lack of empathy.
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lorraine gillies 💜 FRSA 💜 she/her (@GilliesLorraine) reported from Livingston, Scotland@EE why do I suddenly have no phone signal in my home? Been like this for 3 days now..
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B (@xbritneydowneyx) reported from Stirling, Scotland@EE Hi yes I am still experiencing the same problem, it keeps going on and off, at the minute it is not working
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John Welsh (@Welsh18John) reported from Airdrie, Scotland@EE Really disappointed with your customer service guys. Having phoned to address an issue, your recording tells me I should expect to wait up to 10 minutes. 14 minutes later , the phone rings once and my call was cut off. Totally unacceptable. Please advise how you will sort.
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gordon weir (@gordon_weir) reported from Alloa, Scotland@EE slow broadband speed at beginning of lockdown. EE did what they could under the circumstances. Follow up appointment this week with BT engineer and hey presto. Night and day. Faultless service from EE. (and bt)
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William Black (@William__1980) reported from Falkirk, Scotland@EE Waiting on technical support to get back to me about what to do with my phone, still won’t power on.
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West End Bar Airdrie (@westendbar) reported from Airdrie, ScotlandThis number has called me over 200 times in the last 6 months but never leaves a voicemail 01615092114 @UtilityBidder @EE
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MrDeeJay (@spinningthedisc) reported from Dullatur, ScotlandTwitter can you help this morning? I’ve no been with @VodafoneUK for around 7 years. How is the network these days. Pros and cons. Current have PAC from @ee due to poor retention offers.
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Gotenkslovesme (@gotenkslovesme) reported from Glenochil Village, Scotland@EE was looking to swap to your broadband after having such a terrible time with @VodafoneUK glad you made it impossible for me to live chat so I have to find another provider
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Roberts (@AlanRob68902430) reported@EE 9 years I've had top contract with you, contracts up, since the 9th I've been regularly promised a call back, I had a text yesterday complaint closed, I rang up and got phobed off again told the complaint is open and your exec team have 28 days to respond it was 21 days and
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Adam Wheatley (@Aldamski) reported@EE please get your s**t together. I spent 90 mins last week on the phone for two calls in the same day to diagnose a fault and now you’ve forgotten to send one of the items you said was faulty. Of course I can’t speak to a human!! Dreadful. Can I terminate my contract?
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Stephen Maddock (@stephenm68) reportedHey @EE As a longtime customer I’m very unimpressed with yr customer service to my Dad (93) You: - Made him move from BT -> EE - Told me you’d switch his DD over - Failed to do this so he missed 1st payment - Ignored his complaint & request for refund - Charged him a late fee!
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CHT (@PrometheusCHT) reported@PolemicTMM @EE Truly awful company.
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Ace (@Ace053381840899) reported@EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media
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Stuart (@StuartGD89) reportedThe @EE website and app are the worst ive ever had to deal with. The app no longer logs in, and the website just sits idle. Thank god my contract is at an end.
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mumtaz khan (@nayah_2010) reported@EE worst customer service ever will never go with you again
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Craig Taylor (@blown_ranger) reported@EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me
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Ozzy (@beardedhalalguy) reported@EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please
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David Elliott (@DJE1007) reported@EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks