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EE outages and service status in Falkirk, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Falkirk, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 56% Internet (56%)
  • 25% Total Blackout (25%)
  • 13% Wi-fi (13%)
  • 6% Phone (6%)

The latest reports from users having issues in Falkirk come from postal codes FK1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 20: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Falkirk, Scotland

The most recent EE outage reports came from the following cities: Falkirk, Airdrie, Linlithgow, and Grangemouth.

CityProblem TypeReport Time
Falkirk Wi-fi 10 days ago
Airdrie Internet 13 days ago
Airdrie Total Blackout 13 days ago
Airdrie Phone 16 days ago
Airdrie Internet 17 days ago
Falkirk Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • weezy2014x
    Louise 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weezy2014x) reported from Livingston, Scotland

    @EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?

  • Welsh18John
    John Welsh (@Welsh18John) reported from Airdrie, Scotland

    @EE Really disappointed with your customer service guys. Having phoned to address an issue, your recording tells me I should expect to wait up to 10 minutes. 14 minutes later , the phone rings once and my call was cut off. Totally unacceptable. Please advise how you will sort.

  • Realbenwalsh
    Real Bernard Walsh↙️ (@Realbenwalsh) reported from Airdrie, Scotland

    @littlenaughty38 @MarcAllera @EE He never answers customers #cantfaceFACTS

  • sharonconnects
    Sharon MacDonald (@sharonconnects) reported from Brightons, Scotland

    @EE I have no connection to the mobile network this afternoon please can you advise if there are any issues.

  • looby2289
    LauRa Bissett (@looby2289) reported from Alloa, Scotland

    @laura__caroline @EE I’m having same problem. Had issues the other night and EE said they had fixed issue in my local area. Still having issues now, poor service and calls taking an age to start ringing. It’s okay when using iMessage but trying to send a normal sms nightmare! @ee

  • looby2289
    LauRa Bissett (@looby2289) reported from Alloa, Scotland

    Trying to upgrade with @EE get right to the last stage on the online shop for the shop to be down! Come on EE get it fixed!

  • public_Function
    publicFunction (@public_Function) reported from Livingston, Scotland

    @_BadCougar @EE EE have always had poor Broadband. None of the mobile companies do it well. It's not their core business and treat it like a bolt on, as to them it is. You might find tethering onto your phone faster, if you have a signal

  • louisemacqueen
    Louise_Jervis (@louisemacqueen) reported from Falkirk, Scotland

    My daughter sent her phone to @EE in the packaging supplied by them, the way they requested. It was sent in pristine condition but upon arrival had a cracked screen.She was then told she wouldn’t receive the full amount due to the damage. Avoid this company, poor service

  • Stewart16011990
    Stewart Fotheringham (@Stewart16011990) reported from Falkirk, Scotland

    @EE Hi Guys, signal has completely dropped at FK5 4XN, any known issues? Coverage checker not working on your website! Thanks in advance

  • AgentZara
    c74NcK (@AgentZara) reported from Coatbridge, Scotland

    @EE not long called regarding a potentially serious situation at home, and the lacknof understanding etc from your advisor was pathetic. Soon as I can I'll be calling to cancel every service we have with you, nothing short of disgraceful your attitude/ lack of empathy.

  • gotenkslovesme
    Gotenkslovesme (@gotenkslovesme) reported from Glenochil Village, Scotland

    @EE was looking to swap to your broadband after having such a terrible time with @VodafoneUK glad you made it impossible for me to live chat so I have to find another provider

  • eoinscallan
    Eoin Scallan (@eoinscallan) reported from Causewayhead, Scotland

    @EE Yeah, just no option. I can see the ones I already have but no option to add more. I will five you guys a call just now. Thanks for your help! 😇

  • stevomillar99
    Steven Millar (@stevomillar99) reported from Livingston, Scotland

    @EE are literally the worst phone company going. Charge people double their bill whenever they feel like it. Done with them now

  • swany1988
    andrew swanston (@swany1988) reported from Redding, Scotland

    @EE is your mobile data down ? No signal and can’t speak to anyone on phone either ?

  • PaulCraig91
    Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

  • CraigCru__
    Craig Cruickshanks (@CraigCru__) reported from Falkirk, Scotland

    Change contract providers to @EE and it’s customer service has been brutal so far.

  • leonamc
    Leona McElroy (@leonamc) reported from Airdrie, Scotland

    @BritBoxHelpUK trying to sign in to account through @EE but no matter what email address I use error message keeps showing. Help!

  • Beth_AnneLogan
    Beth-Anne Logan🏳️‍🌈 (@Beth_AnneLogan) reported from Airdrie, Scotland

    @EE Hi, is there network difficulties? My Wi-Fi is not working.

  • xbritneydowneyx
    B (@xbritneydowneyx) reported from Stirling, Scotland

    @EE Hi yes I am still experiencing the same problem, it keeps going on and off, at the minute it is not working

  • E__W__A__N
    Ewan Bryce (@E__W__A__N) reported from Falkirk, Scotland

    @EE Hi there. I upgraded my phone on Friday evening (15th May). I received a confirmation email, but have received no further communication. Just querying to check everything is ok. Any help would be much appreciated 😊

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE I still want to know in presise detail the following a) Why was my complaint closed without consultation with me? b) Why did it take so long to close out the order so I got what I am paying for? c) why wasn’t a team leader interjected into this matter(still not heard from anyone more senior)? d) why wasn’t it me that was doing all the chasing to get a resolution So you’ve apparently been voted the ‘BEST’ 13 years running - now it’s time to prove why and give me answers

  • anthony_ha15609
    Kevin Anthony Haynes (@anthony_ha15609) reported

    @EE @VirginMedia Long seen some play legal moves via The Walking Dead, years ago, which some of my funds also paid for much zombie production. Trouble is when it's a success the rats come sniffing via Disney, and TWD in France, so don't want my get my U.S compound interest slice.

  • rhiangibson_
    Rhian (@rhiangibson_) reported

    @EE I’ve tried to call but I can’t call, I’ve already set up roaming, it’s working, I have no spend cap, I’m on a local network. It’s not working. I can’t call to check a delivery if calls are not working from my phone…

  • billcalgotra
    bill calgotra (@billcalgotra) reported

    @AJHobbsy @EE Totally agree, the CX is terrible. Getting a phone from EE is great, the team on the phones are brilliant Once a phones goes wrong and you walk in to a store.. they are horrendous. Once they work out you're not there to increase their revenue they pass you around. #EE #Bullring

  • j199024
    John (@j199024) reported

    @banx82 @EE Same here. I never had any issue with Sky broadband.

  • DavePettey
    Dave Pettey (@DavePettey) reported

    Service is steadily getting worse and still no support. Getting random Internet outages daily now for anywhere from 10 minutes up to 40 minutes currently. Yet assure me there is nothing wrong. @EE

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

  • soupisready
    Martin Winstanley (@soupisready) reported

    @EE I talk with your team. your team promised to call back. your team never call back.

  • ruthersrobert
    Robert Rutherford (@ruthersrobert) reported

    @RossGibbs78 @SkyHelpTeam @EE Yes it is down

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @bionic_KT @EE Hi there, We can only accept permission from the land owner listed on the land registry, however it is down to the land owner to engage with us if they wish. I appreciate this is frustrating, I am very sorry for the delays with your order but unfortunately without (1/2)