EE Outage Report in Falkirk, Scotland
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The latest reports from users having issues in Falkirk come from postal codes FK1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Falkirk, Scotland
The most recent EE outage reports came from the following cities: Tullibody, Falkirk, Alloa, Livingston and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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gordon weir
(@gordon_weir) reported
from
Alloa, Scotland
@EE slow broadband speed at beginning of lockdown. EE did what they could under the circumstances. Follow up appointment this week with BT engineer and hey presto. Night and day. Faultless service from EE. (and bt)
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MrDeeJay
(@spinningthedisc) reported
from
Dullatur, Scotland
Twitter can you help this morning? I’ve no been with @VodafoneUK for around 7 years. How is the network these days. Pros and cons. Current have PAC from @ee due to poor retention offers.
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B
(@xbritneydowneyx) reported
from
Stirling, Scotland
@EE Hi yes I am still experiencing the same problem, it keeps going on and off, at the minute it is not working
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Sharon MacDonald
(@sharonconnects) reported
from
Brightons, Scotland
@EE I have no connection to the mobile network this afternoon please can you advise if there are any issues.
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Steven Millar
(@stevomillar99) reported
from
Livingston, Scotland
@EE are literally the worst phone company going. Charge people double their bill whenever they feel like it. Done with them now
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Real Bernard Walsh↙️
(@Realbenwalsh) reported
from
Airdrie, Scotland
@littlenaughty38 @MarcAllera @EE He never answers customers #cantfaceFACTS
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Darren Jalland
(@larbertred) reported
from
Falkirk, Scotland
@EE They've reset my account specific network settings, so it should be sorted in the next 2 to 24 hours. Thanks for your help, Dave.
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Leona McElroy
(@leonamc) reported
from
Airdrie, Scotland
@BritBoxHelpUK trying to sign in to account through @EE but no matter what email address I use error message keeps showing. Help!
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West End Bar Airdrie
(@westendbar) reported
from
Airdrie, Scotland
This number has called me over 200 times in the last 6 months but never leaves a voicemail 01615092114 @UtilityBidder @EE
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Tim Arb
(@sundaygardener) reported
from
Gartcosh, Scotland
@EE Right my elderly parents are in despair about your complete lack of customer service. Rural communities not matter? Different phone calls, no joined up answers, isolation. Please help.
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Eoin Scallan
(@eoinscallan) reported
from
Causewayhead, Scotland
@EE Yeah, just no option. I can see the ones I already have but no option to add more. I will five you guys a call just now. Thanks for your help! 😇
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Stewart Fotheringham
(@Stewart16011990) reported
from
Falkirk, Scotland
@EE Hi Guys, signal has completely dropped at FK5 4XN, any known issues? Coverage checker not working on your website! Thanks in advance
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LauRa Bissett
(@looby2289) reported
from
Alloa, Scotland
Trying to upgrade with @EE get right to the last stage on the online shop for the shop to be down! Come on EE get it fixed!
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publicFunction
(@public_Function) reported
from
Livingston, Scotland
@_BadCougar @EE EE have always had poor Broadband. None of the mobile companies do it well. It's not their core business and treat it like a bolt on, as to them it is. You might find tethering onto your phone faster, if you have a signal
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Ewan Bryce
(@E__W__A__N) reported
from
Falkirk, Scotland
@EE Hi there. I upgraded my phone on Friday evening (15th May). I received a confirmation email, but have received no further communication. Just querying to check everything is ok. Any help would be much appreciated 😊
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Louise_Jervis
(@louisemacqueen) reported
from
Falkirk, Scotland
My daughter sent her phone to @EE in the packaging supplied by them, the way they requested. It was sent in pristine condition but upon arrival had a cracked screen.She was then told she wouldn’t receive the full amount due to the damage. Avoid this company, poor service
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@EE Hi I’ve a contract phone and I’ve never had it before.
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LauRa Bissett
(@looby2289) reported
from
Alloa, Scotland
@laura__caroline @EE I’m having same problem. Had issues the other night and EE said they had fixed issue in my local area. Still having issues now, poor service and calls taking an age to start ringing. It’s okay when using iMessage but trying to send a normal sms nightmare! @ee
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Louise 🏴
(@weezy2014x) reported
from
Livingston, Scotland
@EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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khudson
(@kahudsong) reported
@EE I would like to make a complaint about an awful experience with your sales team. But it seems impossible to find a number to call someone on.
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Nigel Walsh 🙌🏻
(@nigelwalsh) reported
@jmthibs @EE Even that’s a poor metric as doesn’t focus on the outcome for a successful customer experience
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Neil M
(@njmcode) reported
from
Greenisland, Northern Ireland
@EE I was called the next day to say that the engineer had an 'access issue', which I'm afraid must be false - we were present all day and even had other tradesmen come and go. Now I can't get online til Thursday which is affecting my work schedule.
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Chris Garrod
(@ChrisGGarrod) reported
@nigelwalsh @EE I note - just one "complaint"... 🙄
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jane archer
(@pochard11) reported
@EE I used the app to set up a recurring top up. I'm guessing my top up issues are part of a strategy to nudge (or force?) customers to do this.
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Jeremy Fishwick
(@p15h) reported
@EE no broadband internet here (London) for more than 16 hours. Are you aware of the problem?
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Jean-Marc Thibodeau
(@jmthibs) reported
@nigelwalsh @EE I should clarify, it wasnt the only metric. The key one for agents was around NPS and customer satisfaction, that is just what the workforce management team used to monitor staffing levels.
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Chris Sandilands
(@consultilands) reported
@nigelwalsh @EE Another one you'll love is the Legal Ombudsman. I filed a complaint about my incompetent conveyancing lawyer in around Feb last year and I still just get a quarterly email updating me on their backlog...
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Caroline
(@Carolin31270475) reported
@EE @EE is your customer services working today ? No response in over 3 hours to a request ?
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Gary Holland
(@garyh01) reported
@EE abroad for 3 days. Still no roaming despite active in my account. Online help says a start conversation button will appear. Does not. Can’t call as no service. Do you have a Skype help?