EE Outage Report in Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Falkirk come from postal codes FK1 and FK2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Falkirk, Scotland
The most recent EE outage reports came from the following cities: Falkirk, Denny, Airdrie, Stirling, Alloa and Linlithgow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
-
MrDeeJay
(@spinningthedisc) reported
from
Dullatur, Scotland
Twitter can you help this morning? I’ve no been with @VodafoneUK for around 7 years. How is the network these days. Pros and cons. Current have PAC from @ee due to poor retention offers.
-
John Welsh
(@Welsh18John) reported
from
Airdrie, Scotland
@EE Really disappointed with your customer service guys. Having phoned to address an issue, your recording tells me I should expect to wait up to 10 minutes. 14 minutes later , the phone rings once and my call was cut off. Totally unacceptable. Please advise how you will sort.
-
Real Bernard Walsh↙️
(@Realbenwalsh) reported
from
Airdrie, Scotland
@littlenaughty38 @MarcAllera @EE He never answers customers #cantfaceFACTS
-
Tim Arb
(@sundaygardener) reported
from
Gartcosh, Scotland
@EE Right my elderly parents are in despair about your complete lack of customer service. Rural communities not matter? Different phone calls, no joined up answers, isolation. Please help.
-
Steven Millar
(@stevomillar99) reported
from
Livingston, Scotland
@EE are literally the worst phone company going. Charge people double their bill whenever they feel like it. Done with them now
-
Louise 🏴
(@weezy2014x) reported
from
Livingston, Scotland
@EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?
-
Stewart Fotheringham
(@Stewart16011990) reported
from
Falkirk, Scotland
@EE Hi Guys, signal has completely dropped at FK5 4XN, any known issues? Coverage checker not working on your website! Thanks in advance
-
West End Bar Airdrie
(@westendbar) reported
from
Airdrie, Scotland
This number has called me over 200 times in the last 6 months but never leaves a voicemail 01615092114 @UtilityBidder @EE
-
Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
-
B
(@xbritneydowneyx) reported
from
Stirling, Scotland
@EE Hi yes I am still experiencing the same problem, it keeps going on and off, at the minute it is not working
-
Leona McElroy
(@leonamc) reported
from
Airdrie, Scotland
@BritBoxHelpUK trying to sign in to account through @EE but no matter what email address I use error message keeps showing. Help!
-
gordon weir
(@gordon_weir) reported
from
Alloa, Scotland
@EE slow broadband speed at beginning of lockdown. EE did what they could under the circumstances. Follow up appointment this week with BT engineer and hey presto. Night and day. Faultless service from EE. (and bt)
-
Craig Cruickshanks
(@CraigCru__) reported
from
Falkirk, Scotland
Change contract providers to @EE and it’s customer service has been brutal so far.
-
LauRa Bissett
(@looby2289) reported
from
Alloa, Scotland
@laura__caroline @EE I’m having same problem. Had issues the other night and EE said they had fixed issue in my local area. Still having issues now, poor service and calls taking an age to start ringing. It’s okay when using iMessage but trying to send a normal sms nightmare! @ee
-
Ewan Bryce
(@E__W__A__N) reported
from
Falkirk, Scotland
@EE Hi there. I upgraded my phone on Friday evening (15th May). I received a confirmation email, but have received no further communication. Just querying to check everything is ok. Any help would be much appreciated 😊
-
Beth-Anne Logan🏳️🌈
(@Beth_AnneLogan) reported
from
Airdrie, Scotland
@EE Hi, is there network difficulties? My Wi-Fi is not working.
-
Eoin Scallan
(@eoinscallan) reported
from
Causewayhead, Scotland
@EE Yeah, just no option. I can see the ones I already have but no option to add more. I will five you guys a call just now. Thanks for your help! 😇
-
Laura Marquis
(@LauraCMarquis) reported
from
Polbeth, Scotland
@EE Are there network problems in EH54? I've had no signal most of today when not on WiFi at home.
-
LauRa Bissett
(@looby2289) reported
from
Alloa, Scotland
Trying to upgrade with @EE get right to the last stage on the online shop for the shop to be down! Come on EE get it fixed!
-
andrew swanston
(@swany1988) reported
from
Redding, Scotland
@EE is your mobile data down ? No signal and can’t speak to anyone on phone either ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Emma Davenport
(@EmmaDav53729337) reported
@EE customer service received this evening when trying to upgrade phone has been appalling… over an hour in store with phone in stock, change name and can’t get upgrade then called twice to 150 and cut off! Now still on hold over 3 hours to get an upgrade!
-
Ade Morgan #BIN SPYING 💙💛
(@jam21t) reported
@EE I’m an ex IT specialist and am constantly having issues adding data packs to my PAYG Data Sim. Your App and website are absolutely pants as I’m unable to do anything to enable a remote device thanks to your support staff not doing what they’ve been asked! What a joke you are
-
Keith Pates
(@KeithCP2) reported
@EE Hi Olivia It is too late now the letter has been sent to Head Office in Hatfield, no one was interested in doing anything about it, also Customer Service was emailed over the weekend the bill should be emailed as it used to be but someone decided to change it without telling me
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
-
Jord
(@jord_mca) reported
@EE Hi there. Is there an issue with you app. It keeps asking me to sign in then directing me to your webpage to do so then when I return to your app it asks me to do it again?!
-
FamilyK613
(@FamilyK613) reported
@EE web browser/internet is v slow&can’t make what’s app/face time calls for a good few days now. All fine when using Wi-Fi though. Apple said it’s to do with EE. Please advise as not getting anywhere with your website. V frustrating!
-
Lily Mansell-Boakes
(@lilyymansell) reported
@EE I moved abroad and need to cancel two phone contracts can you please help me!
-
Victoria Kinnaird
(@v_kinnaird) reported
@EE hi guys, are you having issues with your webchat? I’ve been connected for 20 minutes waiting for an agent, and every few minutes I get an error at the top saying “connection unavailable”, then it goes to “connection re-established” but an agent has yet to join the chat
-
sass queen
(@onesassytina) reported
@holzziee @EE Hope you get it back soon holz come on ee fix holz internet
-
Stuart Maddison 🇺🇦
(@StuartMaddison) reported
The new @EE app is going to take some getting used to. The UX seems a lot less intuitive — it just took me ages to work out how to gift data, when it used to be a home page option — and it’s an unattractive new white layout. Having to set up a new login was a nuisance, too.