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EE outages and service status in Falkirk, Scotland

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Falkirk, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 62% Internet (62%)
  • 15% Total Blackout (15%)
  • 15% Wi-fi (15%)
  • 8% Phone (8%)

The latest reports from users having issues in Falkirk come from postal codes FK1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Falkirk, Scotland

The most recent EE outage reports came from the following cities: Falkirk, Airdrie, and Linlithgow.

CityProblem TypeReport Time
Falkirk Wi-fi 15 days ago
Airdrie Internet 18 days ago
Airdrie Total Blackout 19 days ago
Airdrie Phone 21 days ago
Airdrie Internet 23 days ago
Falkirk Internet 23 days ago

Community Discussion

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EE Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • William__1980
    William Black (@William__1980) reported from Falkirk, Scotland

    @EE Waiting on technical support to get back to me about what to do with my phone, still won’t power on.

  • Realbenwalsh
    Real Bernard Walsh↙️ (@Realbenwalsh) reported from Airdrie, Scotland

    @littlenaughty38 @MarcAllera @EE He never answers customers #cantfaceFACTS

  • louisemacqueen
    Louise_Jervis (@louisemacqueen) reported from Falkirk, Scotland

    My daughter sent her phone to @EE in the packaging supplied by them, the way they requested. It was sent in pristine condition but upon arrival had a cracked screen.She was then told she wouldn’t receive the full amount due to the damage. Avoid this company, poor service

  • westendbar
    West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    This number has called me over 200 times in the last 6 months but never leaves a voicemail 01615092114 @UtilityBidder @EE

  • looby2289
    LauRa Bissett (@looby2289) reported from Alloa, Scotland

    @laura__caroline @EE I’m having same problem. Had issues the other night and EE said they had fixed issue in my local area. Still having issues now, poor service and calls taking an age to start ringing. It’s okay when using iMessage but trying to send a normal sms nightmare! @ee

  • larbertred
    Darren Jalland (@larbertred) reported from Falkirk, Scotland

    @EE They've reset my account specific network settings, so it should be sorted in the next 2 to 24 hours. Thanks for your help, Dave.

  • weezy2014x
    Louise 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weezy2014x) reported from Livingston, Scotland

    @EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?

  • looby2289
    LauRa Bissett (@looby2289) reported from Alloa, Scotland

    Trying to upgrade with @EE get right to the last stage on the online shop for the shop to be down! Come on EE get it fixed!

  • CraigCru__
    Craig Cruickshanks (@CraigCru__) reported from Falkirk, Scotland

    Change contract providers to @EE and it’s customer service has been brutal so far.

  • gotenkslovesme
    Gotenkslovesme (@gotenkslovesme) reported from Glenochil Village, Scotland

    @EE was looking to swap to your broadband after having such a terrible time with @VodafoneUK glad you made it impossible for me to live chat so I have to find another provider

  • Beth_AnneLogan
    Beth-Anne Logan🏳️‍🌈 (@Beth_AnneLogan) reported from Airdrie, Scotland

    @EE Hi, is there network difficulties? My Wi-Fi is not working.

  • E__W__A__N
    Ewan Bryce (@E__W__A__N) reported from Falkirk, Scotland

    @EE Hi there. I upgraded my phone on Friday evening (15th May). I received a confirmation email, but have received no further communication. Just querying to check everything is ok. Any help would be much appreciated 😊

  • swany1988
    andrew swanston (@swany1988) reported from Redding, Scotland

    @EE is your mobile data down ? No signal and can’t speak to anyone on phone either ?

  • AgentZara
    c74NcK (@AgentZara) reported from Coatbridge, Scotland

    @EE not long called regarding a potentially serious situation at home, and the lacknof understanding etc from your advisor was pathetic. Soon as I can I'll be calling to cancel every service we have with you, nothing short of disgraceful your attitude/ lack of empathy.

  • LauraCMarquis
    Laura Marquis (@LauraCMarquis) reported from Polbeth, Scotland

    @EE Are there network problems in EH54? I've had no signal most of today when not on WiFi at home.

  • Lanankuras
    Agris Bečmanis (@Lanankuras) reported from Livingston, Scotland

    @EE so have Samsung S23 Ultra preorder. How long does it take? Only when i signed documents guy in shop told that cant deliver to home ( even thats preorder). So much dissapointment. I guess its valid to cancel . As only difference is just i have sim. But not phone.

  • Stewart16011990
    Stewart Fotheringham (@Stewart16011990) reported from Falkirk, Scotland

    @EE Hi Guys, signal has completely dropped at FK5 4XN, any known issues? Coverage checker not working on your website! Thanks in advance

  • xbritneydowneyx
    B (@xbritneydowneyx) reported from Stirling, Scotland

    @EE Hi yes I am still experiencing the same problem, it keeps going on and off, at the minute it is not working

  • Welsh18John
    John Welsh (@Welsh18John) reported from Airdrie, Scotland

    @EE Really disappointed with your customer service guys. Having phoned to address an issue, your recording tells me I should expect to wait up to 10 minutes. 14 minutes later , the phone rings once and my call was cut off. Totally unacceptable. Please advise how you will sort.

  • gordon_weir
    gordon weir (@gordon_weir) reported from Alloa, Scotland

    @EE slow broadband speed at beginning of lockdown. EE did what they could under the circumstances. Follow up appointment this week with BT engineer and hey presto. Night and day. Faultless service from EE. (and bt)

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • IamJoshJackson
    Josh Jackson (@IamJoshJackson) reported

    Hey @EE you’re leaving a voicemail for me 10 times per day asking me to setup my voicemail (which I’ve already done). Tried your in-app help and it told me to check FAQs. Can someone help?

  • jellybean_7676
    jellybean1976 (@jellybean_7676) reported

    @EE @EE this afternoon I've tried your WhatsApp help - the bot kept going round in circles and wouldn't put me through to anyone. Now I've tried 150 and it's a 20 min wait time

  • dan_yell21
    D (@dan_yell21) reported

    @Lionesses @EE Don't lock everything down to an app, I am on a computer - there is no way to install an app.. stop excluding people.

  • louise_cooksley
    Louise cooksley (@louise_cooksley) reported

    @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE I still want to know in presise detail the following a) Why was my complaint closed without consultation with me? b) Why did it take so long to close out the order so I got what I am paying for? c) why wasn’t a team leader interjected into this matter(still not heard from anyone more senior)? d) why wasn’t it me that was doing all the chasing to get a resolution So you’ve apparently been voted the ‘BEST’ 13 years running - now it’s time to prove why and give me answers

  • Posi61
    Elena J (@Posi61) reported

    @EE It doesn’t! Why is it so difficult for me to speak to a human being? If I DM you my phone number, could somebody call me? If not, then I’ll just cancel. I’ve had enough if this is how you treat a customer of over 20 years then it’s not worth me staying with you.

  • mattsprake
    𝙼𝙰𝚃𝚃 𝚂𝙿𝚁𝙰𝙺𝙴 (@mattsprake) reported

    @O2 Nah.. it’s ok.. I’ve had enough! Today I switched to @EE after being your customer for around 20 years! Your customers deserve MUCH MUCH better and it’s not just the signal! It’s just about everything! While in the store two more people switched over as well.. I’d say you guys are in big trouble!

  • NaomiLWood
    Naomi Langford-Wood (@NaomiLWood) reported

    @EE what’s happening? I’ve received another text saying that equipment is ‘in its way’. It’s already been cancelled in July but EE refused to collect it having left 3 unwanted boxes in my front doorstep for me to fall over. This building is structurally unsound and the equipment isn’t needed. I was told by EE to put it in my recycling bin but the council refused to take the bin with your junk in it. EE customer service is a nightmare

  • SarahGrimshaw_x
    Sarah Grimshaw (@SarahGrimshaw_x) reported

    @EE Day 2 of broken Smart Hub. No Internet, WiFi for tv or landline. Can’t work from home. 2 hrs on the phone yesterday, used my call back so can’t use again. Engineer only due Tues. Hoping it’ll be fixed or we’ll be waiting days again. I assume our next bill will reflect this?

  • mptrew
    Martin Trew (@mptrew) reported

    @EE Picture blocking, channels simply stop so we have to turn over and back, loss of picture and audio sync. Wifi range is very poor.