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EE outages and service status in Falkirk, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Falkirk, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 10, 9:20 PM GMT+1.
  • 58% Internet (58%)
  • 21% Total Blackout (21%)
  • 16% Wi-fi (16%)
  • 5% Phone (5%)

The latest reports from users having issues in Falkirk come from postal codes FK1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Falkirk, Scotland

The most recent EE outage reports came from the following cities: Falkirk, Airdrie, Linlithgow, and Grangemouth.

CityProblem TypeReport Time
Falkirk Wi-fi 4 days ago
Airdrie Internet 7 days ago
Airdrie Total Blackout 7 days ago
Airdrie Phone 10 days ago
Airdrie Internet 11 days ago
Falkirk Internet 12 days ago

Nearby cities with recent reports

Airdrie

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • CraigCru__
    Craig Cruickshanks (@CraigCru__) reported from Falkirk, Scotland

    Change contract providers to @EE and it’s customer service has been brutal so far.

  • weezy2014x
    Louise 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weezy2014x) reported from Livingston, Scotland

    @EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?

  • AgentZara
    c74NcK (@AgentZara) reported from Coatbridge, Scotland

    @EE not long called regarding a potentially serious situation at home, and the lacknof understanding etc from your advisor was pathetic. Soon as I can I'll be calling to cancel every service we have with you, nothing short of disgraceful your attitude/ lack of empathy.

  • Beth_AnneLogan
    Beth-Anne Logan🏳️‍🌈 (@Beth_AnneLogan) reported from Airdrie, Scotland

    @EE Hi, is there network difficulties? My Wi-Fi is not working.

  • Lanankuras
    Agris Bečmanis (@Lanankuras) reported from Livingston, Scotland

    @EE so have Samsung S23 Ultra preorder. How long does it take? Only when i signed documents guy in shop told that cant deliver to home ( even thats preorder). So much dissapointment. I guess its valid to cancel . As only difference is just i have sim. But not phone.

  • gotenkslovesme
    Gotenkslovesme (@gotenkslovesme) reported from Glenochil Village, Scotland

    @EE was looking to swap to your broadband after having such a terrible time with @VodafoneUK glad you made it impossible for me to live chat so I have to find another provider

  • gordon_weir
    gordon weir (@gordon_weir) reported from Alloa, Scotland

    @EE slow broadband speed at beginning of lockdown. EE did what they could under the circumstances. Follow up appointment this week with BT engineer and hey presto. Night and day. Faultless service from EE. (and bt)

  • xbritneydowneyx
    B (@xbritneydowneyx) reported from Stirling, Scotland

    @EE Hi yes I am still experiencing the same problem, it keeps going on and off, at the minute it is not working

  • westendbar
    West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    This number has called me over 200 times in the last 6 months but never leaves a voicemail 01615092114 @UtilityBidder @EE

  • looby2289
    LauRa Bissett (@looby2289) reported from Alloa, Scotland

    @laura__caroline @EE I’m having same problem. Had issues the other night and EE said they had fixed issue in my local area. Still having issues now, poor service and calls taking an age to start ringing. It’s okay when using iMessage but trying to send a normal sms nightmare! @ee

  • sharonconnects
    Sharon MacDonald (@sharonconnects) reported from Brightons, Scotland

    @EE I have no connection to the mobile network this afternoon please can you advise if there are any issues.

  • PaulCraig91
    Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

  • louisemacqueen
    Louise_Jervis (@louisemacqueen) reported from Falkirk, Scotland

    My daughter sent her phone to @EE in the packaging supplied by them, the way they requested. It was sent in pristine condition but upon arrival had a cracked screen.She was then told she wouldn’t receive the full amount due to the damage. Avoid this company, poor service

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Dullatur, Scotland

    Twitter can you help this morning? I’ve no been with @VodafoneUK for around 7 years. How is the network these days. Pros and cons. Current have PAC from @ee due to poor retention offers.

  • Welsh18John
    John Welsh (@Welsh18John) reported from Airdrie, Scotland

    @EE Really disappointed with your customer service guys. Having phoned to address an issue, your recording tells me I should expect to wait up to 10 minutes. 14 minutes later , the phone rings once and my call was cut off. Totally unacceptable. Please advise how you will sort.

  • Stewart16011990
    Stewart Fotheringham (@Stewart16011990) reported from Falkirk, Scotland

    @EE Hi Guys, signal has completely dropped at FK5 4XN, any known issues? Coverage checker not working on your website! Thanks in advance

  • sundaygardener
    Tim Arb (@sundaygardener) reported from Gartcosh, Scotland

    @EE Right my elderly parents are in despair about your complete lack of customer service. Rural communities not matter? Different phone calls, no joined up answers, isolation. Please help.

  • public_Function
    publicFunction (@public_Function) reported from Livingston, Scotland

    @_BadCougar @EE EE have always had poor Broadband. None of the mobile companies do it well. It's not their core business and treat it like a bolt on, as to them it is. You might find tethering onto your phone faster, if you have a signal

  • looby2289
    LauRa Bissett (@looby2289) reported from Alloa, Scotland

    Trying to upgrade with @EE get right to the last stage on the online shop for the shop to be down! Come on EE get it fixed!

  • leonamc
    Leona McElroy (@leonamc) reported from Airdrie, Scotland

    @BritBoxHelpUK trying to sign in to account through @EE but no matter what email address I use error message keeps showing. Help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HamdonMart
    Martin McConachie (@HamdonMart) reported

    @EE Had no service on my phone for 14 hours. Can't use live chat on website as you have to send me a code & I can't receive them. You suggest ringing 150 but I can't make calls. App isn't any good and just hits a dead end. Help! 😳

  • dunkybhoy67
    Dunkybhoy67 (@dunkybhoy67) reported

    @EE Hi, my Spotify bill has been took by ee but Spotify saying they never received it and have cut me off?

  • ArthurAssendune
    Arthur Assendune 🇪🇺💙🇺🇦 (@ArthurAssendune) reported

    @Hepworthclare @EE The customer is king is the biggest lie in Capitalism.

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE finally after 18 days I can stop posting piles of 💩 18 days it has taken to get my WiFi service that was great through BT to be transferred over to their partner EE - now just need to check everything works as it should including my TNT sports - let’s see shall we !!!!

  • billcalgotra
    bill calgotra (@billcalgotra) reported

    @AJHobbsy @EE Totally agree, the CX is terrible. Getting a phone from EE is great, the team on the phones are brilliant Once a phones goes wrong and you walk in to a store.. they are horrendous. Once they work out you're not there to increase their revenue they pass you around. #EE #Bullring

  • michaeljw_97
    Michael Williamson (@michaeljw_97) reported

    @EE Another guide rang me back. The call managed to hold but i did unfortunately fail the credit check like i suspected.

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported

    @EE why is your App so rubbish. I try to pay my bill and I get an error, I don't know if it is paid or not. Every month it's the same problem. I can't find anywhere to contact customer services if it even exists. Such poor service.

  • bigkingbadger
    Matthew Bramhall (@bigkingbadger) reported

    @EE Thanks for the reply, i have done all this and still have not been able to. Not in a nasty way but Just a bit of feedback, the AI and chat function is bad when the issue doesn’t fall into a category and you cant be transferred and you should let phone agents do preorders.

  • AndyUK_52
    Andy 🇬🇧 (@AndyUK_52) reported

    @EE could you tell me if there’s been any work in my area on signal and 5G

  • myler717
    A.M (@myler717) reported

    @EE my WiFi has went to the dogs. Help me out brother