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EE outages and service status in Falkirk, Scotland

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Falkirk, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 62% Internet (62%)
  • 15% Total Blackout (15%)
  • 15% Wi-fi (15%)
  • 8% Phone (8%)

The latest reports from users having issues in Falkirk come from postal codes FK1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Falkirk, Scotland

The most recent EE outage reports came from the following cities: Falkirk, Airdrie, and Linlithgow.

CityProblem TypeReport Time
Falkirk Wi-fi 16 days ago
Airdrie Internet 19 days ago
Airdrie Total Blackout 19 days ago
Airdrie Phone 22 days ago
Airdrie Internet 23 days ago
Falkirk Internet 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • AgentZara
    c74NcK (@AgentZara) reported from Coatbridge, Scotland

    @EE not long called regarding a potentially serious situation at home, and the lacknof understanding etc from your advisor was pathetic. Soon as I can I'll be calling to cancel every service we have with you, nothing short of disgraceful your attitude/ lack of empathy.

  • LauraCMarquis
    Laura Marquis (@LauraCMarquis) reported from Polbeth, Scotland

    @EE Are there network problems in EH54? I've had no signal most of today when not on WiFi at home.

  • Beth_AnneLogan
    Beth-Anne Logan🏳️‍🌈 (@Beth_AnneLogan) reported from Airdrie, Scotland

    @EE Hi, is there network difficulties? My Wi-Fi is not working.

  • weezy2014x
    Louise 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weezy2014x) reported from Livingston, Scotland

    @EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?

  • stevomillar99
    Steven Millar (@stevomillar99) reported from Livingston, Scotland

    @EE are literally the worst phone company going. Charge people double their bill whenever they feel like it. Done with them now

  • Welsh18John
    John Welsh (@Welsh18John) reported from Airdrie, Scotland

    @EE Really disappointed with your customer service guys. Having phoned to address an issue, your recording tells me I should expect to wait up to 10 minutes. 14 minutes later , the phone rings once and my call was cut off. Totally unacceptable. Please advise how you will sort.

  • E__W__A__N
    Ewan Bryce (@E__W__A__N) reported from Falkirk, Scotland

    @EE Hi there. I upgraded my phone on Friday evening (15th May). I received a confirmation email, but have received no further communication. Just querying to check everything is ok. Any help would be much appreciated 😊

  • GilliesLorraine
    lorraine gillies 💜 FRSA 💜 she/her (@GilliesLorraine) reported from Livingston, Scotland

    @EE why do I suddenly have no phone signal in my home? Been like this for 3 days now..

  • CraigCru__
    Craig Cruickshanks (@CraigCru__) reported from Falkirk, Scotland

    Change contract providers to @EE and it’s customer service has been brutal so far.

  • westendbar
    West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    This number has called me over 200 times in the last 6 months but never leaves a voicemail 01615092114 @UtilityBidder @EE

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Dullatur, Scotland

    Twitter can you help this morning? I’ve no been with @VodafoneUK for around 7 years. How is the network these days. Pros and cons. Current have PAC from @ee due to poor retention offers.

  • carolstrach
    CAJ (@carolstrach) reported from Airdrie, Scotland

    @EE Hi I’ve a contract phone and I’ve never had it before.

  • sundaygardener
    Tim Arb (@sundaygardener) reported from Gartcosh, Scotland

    @EE Right my elderly parents are in despair about your complete lack of customer service. Rural communities not matter? Different phone calls, no joined up answers, isolation. Please help.

  • louisemacqueen
    Louise_Jervis (@louisemacqueen) reported from Falkirk, Scotland

    My daughter sent her phone to @EE in the packaging supplied by them, the way they requested. It was sent in pristine condition but upon arrival had a cracked screen.She was then told she wouldn’t receive the full amount due to the damage. Avoid this company, poor service

  • gordon_weir
    gordon weir (@gordon_weir) reported from Alloa, Scotland

    @EE slow broadband speed at beginning of lockdown. EE did what they could under the circumstances. Follow up appointment this week with BT engineer and hey presto. Night and day. Faultless service from EE. (and bt)

  • swany1988
    andrew swanston (@swany1988) reported from Redding, Scotland

    @EE is your mobile data down ? No signal and can’t speak to anyone on phone either ?

  • larbertred
    Darren Jalland (@larbertred) reported from Falkirk, Scotland

    @EE They've reset my account specific network settings, so it should be sorted in the next 2 to 24 hours. Thanks for your help, Dave.

  • Lanankuras
    Agris Bečmanis (@Lanankuras) reported from Livingston, Scotland

    @EE so have Samsung S23 Ultra preorder. How long does it take? Only when i signed documents guy in shop told that cant deliver to home ( even thats preorder). So much dissapointment. I guess its valid to cancel . As only difference is just i have sim. But not phone.

  • looby2289
    LauRa Bissett (@looby2289) reported from Alloa, Scotland

    Trying to upgrade with @EE get right to the last stage on the online shop for the shop to be down! Come on EE get it fixed!

  • William__1980
    William Black (@William__1980) reported from Falkirk, Scotland

    @EE Waiting on technical support to get back to me about what to do with my phone, still won’t power on.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • IamJoshJackson
    Josh Jackson (@IamJoshJackson) reported

    Hey @EE you’re leaving a voicemail for me 10 times per day asking me to setup my voicemail (which I’ve already done). Tried your in-app help and it told me to check FAQs. Can someone help?

  • MarkDavisonUK
    Mark Davison (@MarkDavisonUK) reported

    @KevlarBrock @EE @Plusnet Sky are relatively good for pricing right now, however they also operate on the Openreach lines so if it’s an Openreach issue it might be a recurring thing - Starlink is a good shout or the 5G routers

  • agenda2033
    MetaMaster 天 (@agenda2033) reported

    @EE I called 150 and the robot operator took me to the "new interactive service" which took me back to the same broken page, It is broken in web browser and in app

  • KevlarBrock
    Kev (@KevlarBrock) reported

    @MarkDavisonUK @EE @Plusnet BTO say everything is good at their end. But then again EE said that too. I’d hate to leave EE to find the same issue (which would suggest BTO)

  • adamchetter
    Adam Chetter (@adamchetter) reported

    @EE 5 years now of not having access to my online account. Told we are working on it every time. Submitted complaint in May and still no reply despite confirmation via automated receipt confirmation. Two accounts coming to an end soon so will have to move if don't get any reply.

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

  • TS77UK
    Anthony Savage BSc (@TS77UK) reported

    @EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though

  • robwilliams73
    Rob Williams (@robwilliams73) reported

    @EE Thanks for the response. If I use the right control it just keeps every half an hour. In order to look at days ahead I have to hold the right control down and skip through the half an hours until I get the day I want. Very slow. Was hoping to skip a day at a time

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE @EE @Ofcom - all the way through this whole saga it’s myself that’s had to put up with weak “sorry”’s - my complaint being closed without my knowledge, incorrectly- so wrong - no contact with a human being - just texts - so I thought it was time to let Ofcom knew how you operate

  • KWHPublishing
    Kelly Wallace Horne (@KWHPublishing) reported

    @EE Hi, there appears to be a network issue in the SG16 and SG17 postcode regions. Several of us in the region have no mobile phone or data reception. It’s impossible to report via 150 when you have no reception. The Report A Problem web page is down and tells us to phone! 🤯