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EE outages and service status in Falkirk, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Falkirk, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 20% Phone (20%)

The latest reports from users having issues in Falkirk come from postal codes FK1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Falkirk, Scotland

The most recent EE outage reports came from the following cities: Falkirk, Cumbernauld, Stirling, Airdrie, Alloa, Coatbridge, and Bathgate.

CityProblem TypeReport Time
Falkirk Internet 11 days ago
Cumbernauld Wi-fi 12 days ago
Stirling Phone 16 days ago
Airdrie Internet 17 days ago
Falkirk Internet 26 days ago
Airdrie Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • louisemacqueen
    Louise_Jervis (@louisemacqueen) reported from Falkirk, Scotland

    My daughter sent her phone to @EE in the packaging supplied by them, the way they requested. It was sent in pristine condition but upon arrival had a cracked screen.She was then told she wouldn’t receive the full amount due to the damage. Avoid this company, poor service

  • stevomillar99
    Steven Millar (@stevomillar99) reported from Livingston, Scotland

    @EE are literally the worst phone company going. Charge people double their bill whenever they feel like it. Done with them now

  • Stewart16011990
    Stewart Fotheringham (@Stewart16011990) reported from Falkirk, Scotland

    @EE Hi Guys, signal has completely dropped at FK5 4XN, any known issues? Coverage checker not working on your website! Thanks in advance

  • AgentZara
    c74NcK (@AgentZara) reported from Coatbridge, Scotland

    @EE not long called regarding a potentially serious situation at home, and the lacknof understanding etc from your advisor was pathetic. Soon as I can I'll be calling to cancel every service we have with you, nothing short of disgraceful your attitude/ lack of empathy.

  • larbertred
    Darren Jalland (@larbertred) reported from Falkirk, Scotland

    @EE They've reset my account specific network settings, so it should be sorted in the next 2 to 24 hours. Thanks for your help, Dave.

  • carolstrach
    CAJ (@carolstrach) reported from Airdrie, Scotland

    @EE Hi I’ve a contract phone and I’ve never had it before.

  • LauraCMarquis
    Laura Marquis (@LauraCMarquis) reported from Polbeth, Scotland

    @EE Are there network problems in EH54? I've had no signal most of today when not on WiFi at home.

  • Welsh18John
    John Welsh (@Welsh18John) reported from Airdrie, Scotland

    @EE Really disappointed with your customer service guys. Having phoned to address an issue, your recording tells me I should expect to wait up to 10 minutes. 14 minutes later , the phone rings once and my call was cut off. Totally unacceptable. Please advise how you will sort.

  • E__W__A__N
    Ewan Bryce (@E__W__A__N) reported from Falkirk, Scotland

    @EE Hi there. I upgraded my phone on Friday evening (15th May). I received a confirmation email, but have received no further communication. Just querying to check everything is ok. Any help would be much appreciated 😊

  • xbritneydowneyx
    B (@xbritneydowneyx) reported from Stirling, Scotland

    @EE Hi yes I am still experiencing the same problem, it keeps going on and off, at the minute it is not working

  • looby2289
    LauRa Bissett (@looby2289) reported from Alloa, Scotland

    @laura__caroline @EE I’m having same problem. Had issues the other night and EE said they had fixed issue in my local area. Still having issues now, poor service and calls taking an age to start ringing. It’s okay when using iMessage but trying to send a normal sms nightmare! @ee

  • CraigCru__
    Craig Cruickshanks (@CraigCru__) reported from Falkirk, Scotland

    Change contract providers to @EE and it’s customer service has been brutal so far.

  • public_Function
    publicFunction (@public_Function) reported from Livingston, Scotland

    @_BadCougar @EE EE have always had poor Broadband. None of the mobile companies do it well. It's not their core business and treat it like a bolt on, as to them it is. You might find tethering onto your phone faster, if you have a signal

  • gordon_weir
    gordon weir (@gordon_weir) reported from Alloa, Scotland

    @EE slow broadband speed at beginning of lockdown. EE did what they could under the circumstances. Follow up appointment this week with BT engineer and hey presto. Night and day. Faultless service from EE. (and bt)

  • GilliesLorraine
    lorraine gillies 💜 FRSA 💜 she/her (@GilliesLorraine) reported from Livingston, Scotland

    @EE why do I suddenly have no phone signal in my home? Been like this for 3 days now..

  • swany1988
    andrew swanston (@swany1988) reported from Redding, Scotland

    @EE is your mobile data down ? No signal and can’t speak to anyone on phone either ?

  • looby2289
    LauRa Bissett (@looby2289) reported from Alloa, Scotland

    Trying to upgrade with @EE get right to the last stage on the online shop for the shop to be down! Come on EE get it fixed!

  • weezy2014x
    Louise 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weezy2014x) reported from Livingston, Scotland

    @EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Dullatur, Scotland

    Twitter can you help this morning? I’ve no been with @VodafoneUK for around 7 years. How is the network these days. Pros and cons. Current have PAC from @ee due to poor retention offers.

  • eoinscallan
    Eoin Scallan (@eoinscallan) reported from Causewayhead, Scotland

    @EE Yeah, just no option. I can see the ones I already have but no option to add more. I will five you guys a call just now. Thanks for your help! 😇

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE why on earth must this signing up for a broadband service be so difficult and confusing?? My previous address is wholly irrelevant, as is my employment history! I hope you're not going to try and isntall BB at my previous address!

  • HockeySemp
    HockeySemp (@HockeySemp) reported

    @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.

  • Deano01973
    Dean Hazell (@Deano01973) reported

    @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

  • ltookey1
    TOOKS (@ltookey1) reported

    @EE broadband down about 6 times over the last 3 days. Poor service. Has meant no internet and not able to watch TV as your TV service runs through Broadband! Not a happy household

  • liam_spx
    Liam Parry (@liam_spx) reported

    @EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.

  • s1l2j
    Steve Jay 🚫 by CRT 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (Starmer out)!! (@s1l2j) reported

    @EE this is my internet yet again. It’s absolutely rubbish, and I even pay extra for preferential signal. Diabolical service, and only word spaghetti rather than a fix! The postcode is Nn7 3fg

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported

    @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

  • FWyineMagazine
    ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported

    please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 27-03-2025 0000hrs- 13-04-2025 ongoing (DDOS, DNS-P & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

  • samj2501
    Sam J (@samj2501) reported

    @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with

  • BrianSlater1976
    Brian Slater (@BrianSlater1976) reported

    @EE Reported issue nearly 3 hours ago still ongoing