EE outages and service status in Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Falkirk, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 7, 10:37 AM GMT+1.
- Internet (55%)
- Total Blackout (25%)
- Wi-fi (10%)
- Phone (10%)
The latest reports from users having issues in Falkirk come from postal codes FK1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Falkirk, Scotland
The most recent EE outage reports came from the following cities: Airdrie, Falkirk, Linlithgow, and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie
|
Total Blackout | 11 hours ago |
|
Airdrie
|
Phone | 3 days ago |
|
Airdrie
|
Internet | 4 days ago |
|
Falkirk
|
Internet | 5 days ago |
|
Airdrie
|
Internet | 5 days ago |
|
Airdrie
|
Internet | 6 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
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EE Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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Eoin Scallan (@eoinscallan) reported from Causewayhead, Scotland@EE Yeah, just no option. I can see the ones I already have but no option to add more. I will five you guys a call just now. Thanks for your help! 😇
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Paul Craig (@PaulCraig91) reported from Livingston, Scotland@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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c74NcK (@AgentZara) reported from Coatbridge, Scotland@EE not long called regarding a potentially serious situation at home, and the lacknof understanding etc from your advisor was pathetic. Soon as I can I'll be calling to cancel every service we have with you, nothing short of disgraceful your attitude/ lack of empathy.
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Darren Jalland (@larbertred) reported from Falkirk, Scotland@EE They've reset my account specific network settings, so it should be sorted in the next 2 to 24 hours. Thanks for your help, Dave.
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LauRa Bissett (@looby2289) reported from Alloa, Scotland@laura__caroline @EE I’m having same problem. Had issues the other night and EE said they had fixed issue in my local area. Still having issues now, poor service and calls taking an age to start ringing. It’s okay when using iMessage but trying to send a normal sms nightmare! @ee
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Stewart Fotheringham (@Stewart16011990) reported from Falkirk, Scotland@EE Hi Guys, signal has completely dropped at FK5 4XN, any known issues? Coverage checker not working on your website! Thanks in advance
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Craig Cruickshanks (@CraigCru__) reported from Falkirk, ScotlandChange contract providers to @EE and it’s customer service has been brutal so far.
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Louise 🏴 (@weezy2014x) reported from Livingston, Scotland@EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?
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andrew swanston (@swany1988) reported from Redding, Scotland@EE is your mobile data down ? No signal and can’t speak to anyone on phone either ?
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Real Bernard Walsh↙️ (@Realbenwalsh) reported from Airdrie, Scotland@littlenaughty38 @MarcAllera @EE He never answers customers #cantfaceFACTS
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MrDeeJay (@spinningthedisc) reported from Dullatur, ScotlandTwitter can you help this morning? I’ve no been with @VodafoneUK for around 7 years. How is the network these days. Pros and cons. Current have PAC from @ee due to poor retention offers.
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lorraine gillies 💜 FRSA 💜 she/her (@GilliesLorraine) reported from Livingston, Scotland@EE why do I suddenly have no phone signal in my home? Been like this for 3 days now..
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William Black (@William__1980) reported from Falkirk, Scotland@EE Waiting on technical support to get back to me about what to do with my phone, still won’t power on.
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Ewan Bryce (@E__W__A__N) reported from Falkirk, Scotland@EE Hi there. I upgraded my phone on Friday evening (15th May). I received a confirmation email, but have received no further communication. Just querying to check everything is ok. Any help would be much appreciated 😊
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LauRa Bissett (@looby2289) reported from Alloa, ScotlandTrying to upgrade with @EE get right to the last stage on the online shop for the shop to be down! Come on EE get it fixed!
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publicFunction (@public_Function) reported from Livingston, Scotland@_BadCougar @EE EE have always had poor Broadband. None of the mobile companies do it well. It's not their core business and treat it like a bolt on, as to them it is. You might find tethering onto your phone faster, if you have a signal
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gordon weir (@gordon_weir) reported from Alloa, Scotland@EE slow broadband speed at beginning of lockdown. EE did what they could under the circumstances. Follow up appointment this week with BT engineer and hey presto. Night and day. Faultless service from EE. (and bt)
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Steven Millar (@stevomillar99) reported from Livingston, Scotland@EE are literally the worst phone company going. Charge people double their bill whenever they feel like it. Done with them now
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Tim Arb (@sundaygardener) reported from Gartcosh, Scotland@EE Right my elderly parents are in despair about your complete lack of customer service. Rural communities not matter? Different phone calls, no joined up answers, isolation. Please help.
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CAJ (@carolstrach) reported from Airdrie, Scotland@EE Hi I’ve a contract phone and I’ve never had it before.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kati Thompson (@CrazyRatLady80) reported@EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?
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Lu 🎙⚒️ (@recklesslntent) reported@EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent
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Les Cashmore (@LesCashmore) reported@EE very disappointed with you, tried to renew my broadband contract with you today in the shop & 3 customer service agents hung up on the staff. We tried to speak direct to you, same again you hung up. Perhaps you don’t want to give me the deal advertised on your app & website?
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John (@JohnStokes0uk) reported@briavelsjon @EE thats just it, they are poor, not good,and more signal masts, would be better
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moonpunk (@moonpunk) reported@tina0402x @EE And actually contrast that with @Three - totally different experience. Not to mention the fact that Three keep ringing me to upsell me stuff - I keep telling them that they have my number because I’m a customer, it’s not their right to abuse it and cold-call me for sales!
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shaun bull (@shaunwbull) reported@EE Can I raise a formal complaint on this matter and arrange a refund. I have tried several numbers. Nobody is interested in helping unless it relates to a phone issue. It has now been 6 working days with no information, with a promised 1-3 working day delivery.
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The Driver 🏴☠️ (@i_drive_the_bus) reportedAnd now campaign limit reached wasnt when I first started trying @EE , dont worry this wont be forgotten on contract renewal especially with the crap signal I've had to suffer all week and the intermittent broadband
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Les Cashmore (@LesCashmore) reported@EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?
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Lisa :) (@lsl_scott) reported@EE Why tell me to call when I have to make a complaint online? More time wasting.
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Alan Royston (@pagechord) reported@EE - Been going through problems with @EE for weeks, your transition to digital landlines is shambolic. The newly supplied Smart Hub wouldn't connect, landline still doesn't work. Told you'll need to order landline again, awaiting further call Mon, Aug 10th. Appalling service!