EE

EE Outage Report in Queensferry, Edinburgh, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Queensferry, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Queensferry, Edinburgh, Scotland 11/20/2025 05:30

November 20: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Queensferry, Edinburgh, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Penicuik and Dollar.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomPenicuik Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Queensferry, Scotland

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • weezy2014x Louise 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weezy2014x) reported from Livingston, Scotland

    @EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?

  • JonStevenson Jon Stevenson (@JonStevenson) reported from Aberdour, Scotland

    RIP our eetv service from @EE - the simplest, best value TV box out there. Gold star to the marketing t*****r who thought that was a good idea.

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

  • bigalwright001 Alastair Wright (@bigalwright001) reported from Queensferry, Scotland

    @EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.

  • Igiveinhelp1 Igiveinhelp (@Igiveinhelp1) reported from Inverkeithing, Scotland

    @EE The number one network that still uses RPI rate as guidance for annual price rise. Currently 1.2% when CPI is 0.4%. Rip off company.

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • leahgreensx L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • hthejambo Harry temple (@hthejambo) reported from Dunfermline, Scotland

    @EE can you please help me with ee perks

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • JonStevenson Jon Stevenson (@JonStevenson) reported from Aberdour, Scotland

    @Willatkinson10 @EE Actually I’m only really pissed off I’m Iosing catch up and replay but when you explain the societal implications of not being able to watch Homes under the Hammer half an hour after it starts I do see it’s part of a much bigger issue...

  • thesamuraicoach Stuart Rider (@thesamuraicoach) reported from Dunfermline, Scotland

    @EE my wife has been having issues with her phone service and no wifi when she is out, been for the 24 hours now, is there an issue with ee currently?

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • IanDuddyUK Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jmcdermott777 John McDermott (@jmcdermott777) reported

    @EE So according to your services URL , good service but where I am today , I can’t even run a speed test !! , done the whole turn off phone and airplane mode , makes no difference

  • AndyWhyte_ Andy Whyte (@AndyWhyte_) reported

    @EE still no update. the order number i've been given (by having to call up) doesn't show any order online and your online chat says it's closed while literally quoting hours that would mean it is open. how do i complain? this is beyond bad.

  • Sazzyness Sarah✨ (@Sazzyness) reported

    @EE Renewed broadband with you earlier which was fine & added an unlimited call pack which was also fine, but a 700 minute call pack is also included on the contract documents which we don't want. This happened yesterday & failed the renewal. Any help please?

  • Tedtalks13 Teds (@Tedtalks13) reported

    @bt_uk HELLO. In 2022/23/24/25 I tried to send communciation of court documents/ other to court. the bt domestic nor bt commercial (OE) would DIRECT hit your signal server ie interferred with. Im being to by ee its the sim. in my ohone with them. @EE are to pay for a new sim term FOC

  • GOOGZYY GOOGZ (@GOOGZYY) reported

    Thought @virginmedia for my broadband had terrible customer service Until I had to get my mobile contract with @EE Horrific No one gives a **** anymore, just take your money and then it’s ’go f*** yourself’

  • Tedtalks13 Teds (@Tedtalks13) reported

    @bt_uk @EE its not ODD is it... on how youve responded on here its the service level agreement and tge way simce pre covid my api iso Global IP not general has been used across UK in councils "CRM" under seperate limiteds. not agreed. diverting my comms illegally you all know that.

  • janemelanie JaneMelanie (@janemelanie) reported

    @EE A long time customer but I have had the most appalling service from EE over the past 2 days. Today a call centre operative & “his manager” back - tracked on a deal that I was promised yesterday by a sales person - despite recorded calls as evidence. How can this be right?

  • cxkev Kev Mather (@cxkev) reported

    Great scam by @EE , supply customers with faulty equipment then charge them £85 for not returning it. If you need your broken router so bad, send a courier instead of making customers do all the leg work for you.

  • Jonesy_Bones Andrew 🤸 (@Jonesy_Bones) reported

    Hey @EE How long does it take to issue an eSIM? I’ve ordered from both @LycamobileUK and @giffgaff and had the eSIM instantly… Been waiting hours over here and still nothing. What gives?

  • Jonnyrobinsuk jonny robins (@Jonnyrobinsuk) reported

    @EE let down when it comes to customer services, I will be cancelling all my lines due to being lied to.