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EE outages and service status in Queensferry, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Queensferry, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 7, 5:01 PM GMT+1.
  • 36% Internet (36%)
  • 27% Phone (27%)
  • 18% Wi-fi (18%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Queensferry, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Queensferry, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at EE

EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Queensferry, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Linlithgow, Kirkcaldy, Penicuik, Dunfermline, Bathgate, and Roslin.

CityProblem TypeReport Time
Edinburgh Internet 5 hours ago
Linlithgow Phone 2 days ago
Edinburgh Wi-fi 3 days ago
Edinburgh Wi-fi 9 days ago
Kirkcaldy E-mail 9 days ago
Edinburgh Phone 10 days ago

Nearby cities with recent reports

Edinburgh

2 recent signals

5 hours ago
Linlithgow

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Queensferry, Scotland

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • NisbetRod
    rodders (@NisbetRod) reported from Inverkeithing, Scotland

    4/4 or my 4 devices for my business, my partner will not be either and I implore everyone else to do the same .. @kevinbacon hope you realise what you are involved with @EE hang your heads

  • paigelawsonhfc
    Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • LauraCMarquis
    Laura Marquis (@LauraCMarquis) reported from Polbeth, Scotland

    @EE Are there network problems in EH54? I've had no signal most of today when not on WiFi at home.

  • Lanankuras
    Agris Bečmanis (@Lanankuras) reported from Livingston, Scotland

    @EE so have Samsung S23 Ultra preorder. How long does it take? Only when i signed documents guy in shop told that cant deliver to home ( even thats preorder). So much dissapointment. I guess its valid to cancel . As only difference is just i have sim. But not phone.

  • bunsen1978
    William (@bunsen1978) reported from Broxburn, Scotland

    @Jambo_Ross @EE Mate I'm gonna do the same. Been with them/orange since the nineties. Recent customer service and issues with them have been incredible given how good they were.

  • ShazS
    Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

  • BrianPa00068696
    Brian Paterson (@BrianPa00068696) reported from Queensferry, Scotland

    @EE Sorry am turning phone Of I had enough since I Changed phone number Google and EE can't find away to get a payment set up. I have Tried G-pay from 5thmay they want bank Account which I can't do am on lock down because I got chronic brontosaurus. Asthma. And I do not have access

  • ZeldanFestus
    ZeldanFestus (@ZeldanFestus) reported from Edinburgh, Scotland

    I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

  • JacobOsullivan
    Jacob O'Sullivan (@JacobOsullivan) reported from Edinburgh, Scotland

    It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

  • public_Function
    publicFunction (@public_Function) reported from Livingston, Scotland

    @_BadCougar @EE EE have always had poor Broadband. None of the mobile companies do it well. It's not their core business and treat it like a bolt on, as to them it is. You might find tethering onto your phone faster, if you have a signal

  • paulbeesonactor
    Paul Beeson (@paulbeesonactor) reported from Edinburgh, Scotland

    @EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?

  • john_rafa
    Joao Carraro (@john_rafa) reported from Edinburgh, Scotland

    @EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.

  • BrendaMBinnie
    Brenda Binnie (@BrendaMBinnie) reported from Ratho, Scotland

    @EE why can’t we call from our mobiles tonight? Is there a problem?

  • Dale_Roy
    Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • Nicola9Robinson
    Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland

    @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

  • bigalwright001
    Alastair Wright (@bigalwright001) reported from Queensferry, Scotland

    @EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.

  • jackmillerrfc
    Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland

    @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

  • khalidh171
    khalid hafeez (@khalidh171) reported from Danderhall, Scotland

    @EE having problems on ee calls today

  • Zenbloke
    𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

  • gbruce14
    Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AFCMattD
    Matt (@AFCMattD) reported

    @EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!

  • SHaywardGiles
    Shane Hayward-Giles (@SHaywardGiles) reported

    Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

  • CI2222995386597
    chris (@CI2222995386597) reported

    @EE I know you say contact through the app. But that’s not working for me. What’s your phone number or email where I can find out if and why you put a managed WiFi that can’t be deleted but that turns itself on, or is this a police matter?

  • brenftariana
    BREN IS NOT SEEING ARIANA (@brenftariana) reported

    @EE it’s a you problem, i won’t be calling anyone

  • gde_dale
    Dale (@gde_dale) reported

    @EE So if someone were paying for 500mbps, and someone joined the public ee network and started using 50mbps, the owner would still get 500mbp? Or would they get 450mbps?

  • adaptat1ons
    molly⁷ ☆ 41 (@adaptat1ons) reported

    @EE DONT DO THIS TO ME I HAVE **** TO DO BRO

  • Jodiee_ox
    J o d i e 🫧 (@Jodiee_ox) reported

    @EE Hi I’ve done all this and been happening since Thursday last week. Everyone else in our area is back up and running. I need to speak with someone right away texting isn’t resolving the issue.

  • Jeff_tweets
    Andrew J (@Jeff_tweets) reported

    Hi @EE, I've been sent a contract summary of a new plan I took out with you, but I've had no confirmation of my order and my service has not switched from my current provider. It looks like my order was not processed, and now the same deal is not available. Please can you assist.

  • DextersDesciple
    Dexter Morgan VI (@DextersDesciple) reported

    @EE has the worst app and website to try and upgrade. Nothing works, won’t let me pick store to have it delivered to and then keeps telling me I’ve reached my limit of trying to add my bank details. **** this. I’ll go elsewhere.

  • darrenjstyles
    darren styles (@darrenjstyles) reported

    @EE I reported a fault with our Broadband last week, it was supposed to be fixed by yesterday, just so you know it’s still not fixed and nothing has been done by Open Reach, no updates, which is really poor customer service, and cost to me paying for something that isn’t working.