EE

EE Outage Report in Kirkcaldy, Fife, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kirkcaldy, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kirkcaldy, Fife, Scotland 12/17/2025 10:35

December 17: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kirkcaldy, Fife, Scotland

The most recent EE outage reports came from the following cities: Edinburgh and Kinross.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomKinross Phone
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kirkcaldy, Scotland

Latest outage, problems and issue reports in Kirkcaldy and nearby locations:

  • hthejambo Harry temple (@hthejambo) reported from Dunfermline, Scotland

    @EE can you please help me with ee perks

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • bigalwright001 Alastair Wright (@bigalwright001) reported from Queensferry, Scotland

    @EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • Lmac1985 laura mac (@Lmac1985) reported from Edinburgh, Scotland

    @EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

  • KevinBubba KEVP🍀 (@KevinBubba) reported from Leven, Scotland

    @EE Got new contract phone but realized don't need new phone so wanting to return phone and cancel contract.

  • DavidGilmour198 ᦔꪖꪜⅈᦔ ᧁⅈꪶꪑꪮꪊ𝕣 (@DavidGilmour198) reported from Glenrothes, Scotland

    @EE why has the signal dropped on phone service? It keeps telling me the service provider has turned off the signal which we weren't warned about

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • Dale_Roy Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • christineh182 Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • ZeldanFestus ZeldanFestus (@ZeldanFestus) reported from Edinburgh, Scotland

    I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • thesamuraicoach Stuart Rider (@thesamuraicoach) reported from Dunfermline, Scotland

    @EE my wife has been having issues with her phone service and no wifi when she is out, been for the 24 hours now, is there an issue with ee currently?

  • Nicola9Robinson Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland

    @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

  • Gothchick1977 Andrea Jepson (@Gothchick1977) reported from Inverkeithing, Scotland

    @EE Then you need to say that in the advert as that is misleading saying all NHS workers are entitled to a discount if they are with your network.

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • BrianPa00068696 Brian Paterson (@BrianPa00068696) reported from Queensferry, Scotland

    @EE Sorry am turning phone Of I had enough since I Changed phone number Google and EE can't find away to get a payment set up. I have Tried G-pay from 5thmay they want bank Account which I can't do am on lock down because I got chronic brontosaurus. Asthma. And I do not have access

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Graham0101 Restart IT (@Graham0101) reported

    @EE I couldn't connect to any other network 🙁 but my wife's just came back and hers works, so I'll call support using her phone, ta

  • Clydebridge47 Clydebridge Station (@Clydebridge47) reported

    @EE Hi, have u managed to sort out my problem yet. I got my new fone, and paperwork today. I've to go back to Kirkcaldy store friday, to get the phone set up, but I left the paperwork in the store. Can they print off new copies of the new contract for me?

  • adamlaver Adam Laver (@adamlaver) reported

    @EE Hello, I can't connect to any Wifi or network from my phone. It shows that I'm connected and that I have 5G, but nothing loads. Can you advise on how to fix this?

  • Harry48802246 Harry (@Harry48802246) reported

    @EE why is my broadband not working the site to see if there is any issues is also down can you advise

  • Nikki_Lou1922 Nikki (@Nikki_Lou1922) reported

    @EE I’ve not had any phone service since I woke up this morning! I’ve had no updates to say there’s an issue in my area. I’m currently connected to my WiFi. What’s happening? This is happening to many times now

  • helencharlotte7 Helen Winter (@helencharlotte7) reported

    @EE having issues with broadband connection at home. Restarted/rebooted. Still only getting green light- is this an outage?

  • MibsXX Lynda Mibs Johnson (@MibsXX) reported

    @EE Hi just to let you know, yet again your online top up service is broken, page refuses to accept the amounts ticked, please fix as I need my phone to be useavble pronto, thank you

  • lux3ia Lucia 🤎 (@lux3ia) reported

    @EE your boardband ain’t working in my house and online it say there is no outage , restart and has be showing green for more than 30 mins

  • Graham0101 Restart IT (@Graham0101) reported

    @EE I'll check the networks. Weird thing is SMS and mobile data is working fine, just calls that are the issue.

  • lux3ia Lucia 🤎 (@lux3ia) reported

    @EE The WiFi is still not working for us , it has been flashing green since