EE Outage in Kirkcaldy, Fife, Scotland

@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

4/4 or my 4 devices for my business, my partner will not be either and I implore everyone else to do the same .. @kevinbacon hope you realise what you are involved with @EE hang your heads

@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

@EE is there an issue with the network my data doesnt seem to be working?

RIP our eetv service from @EE - the simplest, best value TV box out there. Gold star to the marketing t*****r who thought that was a good idea.

@EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

@JohnRiofender @EE all the signal for me and none for anybody else!!

@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

@EE The number one network that still uses RPI rate as guidance for annual price rise. Currently 1.2% when CPI is 0.4%. Rip off company.

@EE Is there an issue with Android phones? A lot of apps not opening on Huawei...

@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

@Willatkinson10 @EE Actually I’m only really pissed off I’m Iosing catch up and replay but when you explain the societal implications of not being able to watch Homes under the Hammer half an hour after it starts I do see it’s part of a much bigger issue...

@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

@EE why has the signal dropped on phone service? It keeps telling me the service provider has turned off the signal which we weren't warned about

@EE Got new contract phone but realized don't need new phone so wanting to return phone and cancel contract.

@EE can you please help me with ee perks

@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

@EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.

Emergency calls only since this morning with @EE

hi @ee you misinformed me, changed my contract, admit to misinforming me but can't revert your changes. now moved to @ThreeUK you've just lost a customer of around 6 years. congratulations!

@EE visited one of your in-store outlets earlier this morning regarding an upgrade. What an experience for all the wrong reasons! Felt for the trainee having to work and learn from a manager whose customer service was so poor. Obviously didn't proceed with the upgrade!

@EE day three of no signal! Unacceptable is a word that could be used!

@EE is there a problem with network coverage. I normally have 5G at the location I’m in but today it’s only showing 3G

@EE Hi, just wondering if you’re ever going to sort out our phone signal/4G in the L10 area? I’ve been with EE for a good few years now, and this has never been fixed. Why am I paying for so much data when I can’t even access it in my own home/street? The coverage here is so bad.

@EE Unfortunately the above link is still not working & it will not let me delete phone number from account because of two-factor authentication!? I have however updated my preferred payment method to my card rather than number.

@EE Hello it says no service

@EE I have only ever had one Apple ID which is why the message doesn’t make sense. Apple support have checked my Apple ID & phone number neither of which are linked to any other ID’s. They said to get in touch with EE as it isn’t a fault from apple. Thanks :)

@EE Yeah I’ve explained I don’t think I shouldn’t pay because of how long I’ve been with the company but it’s never happened no matter what I’ve upgraded to. It was either a £30 or £50 upfront cost and that’s before paying the bill each month. Expensive