EE outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Prestonpans, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 27, 2:32 PM GMT+1.
- Internet (44%)
- Wi-fi (22%)
- Phone (22%)
- Total Blackout (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 28: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Penicuik, and Roslin.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Phone | 21 hours ago |
|
Edinburgh
|
Internet | 9 days ago |
|
Edinburgh
|
Total Blackout | 10 days ago |
|
Penicuik
|
Internet | 11 days ago |
|
Edinburgh
|
Phone | 17 days ago |
|
Edinburgh
|
Internet | 17 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Lynsey Tasker (@LynseyTasker) reported from Kirkcaldy, Scotland@Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.
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khalid hafeez (@khalidh171) reported from Danderhall, Scotland@EE having problems on ee calls today
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Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland@EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.
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frvic93 (@frvic93) reported from Edinburgh, Scotland@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either
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Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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マーティン (@MBStuff91) reported from Edinburgh, ScotlandI thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.
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Lisa Rowan- Harney (@HarneyRowan) reported from Bonnyrigg, Scotland@EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.
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Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏
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Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland@EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh
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Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
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tootsietweets (@tootsieiam) reported from Edinburgh, ScotlandFriday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱
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ZeldanFestus (@ZeldanFestus) reported from Edinburgh, ScotlandI don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
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Sharon Somerville🕷🇨🇦🏴🇪🇺🇺🇦 (@arcticlass) reported from Edinburgh, Scotland@EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks
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𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴 (@Zenbloke) reported from Edinburgh, Scotland@IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich
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Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
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laura mac (@Lmac1985) reported from Edinburgh, Scotland@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
EE Issues Reports
Latest outage, problems and issue reports in social media:
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gerardmcswiney (@Gmcswineyyy) reported@RichardBentall @EE Always amazed that communication companies are so bad at communication with customers.
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Natalie (@Natz_Fay) reported@EE @_nicks_tweets I’m also suddenly getting no service at all. I’m here travelling in Denmark!
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Jamie (@Jamie__Gray1) reported@EE any idea why my signal has gone in Boston cant call or text anyone and need to use it for maps and getting about can’t call 150 or 360 to get it fixed need it sorted asap! 🏴
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Darrell fletcher (@Fletchmeister81) reported@EE Tried everything, even resetting network settings only place you get 5g is promenade and south rhyl, its definitely not covering the whole of rhyl
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Colwyn00 (@colwyn0077668) reported@TomTugendhat @O2 @EE mobile networks have been **** for ages. we have agents out up and down the uk and difference contracts with different providers and over different handsets have all been garbage.
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superposh (@pboromikky) reported@EE your signal in PE6 is absolutley honking. How can we in 2026 have literally 1 bar and almost no signal in the middle of a main village @TomTugendhat is spot on. You , o2 vodafone , three, need to get your acts together and start givings us all a decent service
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👨🏻💻 ⚡️ (@EadrictheWild) reported@TomTugendhat @O2 @EE Becuase partly we don't put enough masts In (5g requires them every 300 meteres in cities) and partly because there's 10 million people more using our phone network than in the official cencus
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Photo man (@ach59) reported@EE The bots are useless recommending the same thing without understanding the issue. The router works & generally gives between 500to 800 Mb BUT although the four EE wifi extenders recommended & fitted by EE engineer glow aqua they have no connectivity = no TV, Alexa or heating
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Dexter Morgan VI (@DextersDesciple) reported@EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now
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ЩΣBBY (@TheonlyWebby) reported@EE how do I make a complaint about your door to door people? 7pm. Presses the ring doorbell. Doesn’t wait for a response. Hits the door like he’s coming through it. Just as my 10 month olds had gone to bed!