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EE outages and service status in Prestonpans, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Penicuik, Tranent, Musselburgh, Haddington, North Berwick, Kirkcaldy, and Burntisland.

CityProblem TypeReport Time
Edinburgh Wi-fi 3 hours ago
Edinburgh Internet 3 hours ago
Edinburgh Internet 8 days ago
Edinburgh Internet 11 days ago
Edinburgh Internet 13 days ago
Penicuik Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • therealmuncie
    Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

  • leahgreensx
    L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • leahgreensx
    L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • GBrodieBlacksm1
    G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • christineh182
    Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • Zenbloke
    𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

  • steviewhite1
    Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

  • IanDuddyUK
    Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • SarahWatsonxx
    Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • ShazS
    Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

  • MBStuff91
    マーティン (@MBStuff91) reported from Edinburgh, Scotland

    I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...

  • Grace_E_OKeeffe
    Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • GiulsMat
    Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

  • gbruce14
    Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • gersfan141
    david thomson (@gersfan141) reported from Mayfield, Scotland

    @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

  • paulmilham
    Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • ScottMcCaig
    Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • paigelawsonhfc
    Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • SarahWatsonxx
    Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeMunroEllis
    Joe Ellis (@JoeMunroEllis) reported

    @EE I changed my delivery address with you guys, even called up to have it changed and you STILL sent my new phone to my old address. And there's no customer service on Fridays. Good one.

  • Dazwright999
    Daz (@Dazwright999) reported

    @EE been trying to speak to a customer service advisor for over an hour now. Advised to call back later (unable to due to work) or tomorrow......is this your usual standard of customer service?

  • bigw33d
    Naz (@bigw33d) reported

    @EE I've been trying to contact you by calling and chat, for 40 mins. But not managed it yet. I keep getting a 'we're not open today' message when trying to call. Thought you were the best UK network??

  • Lolahoch
    Lolahoch (@Lolahoch) reported

    @EE why has the ‘office is currently closed’ message been on all this morning? I need customer support so please could someone be there to answer? Thanks

  • GlenDraycott
    Glen (@GlenDraycott) reported

    @jordypress @EE Boring isn't it, I understand there is a supply issue but why tell us a date when they don't know.

  • EmilyFarndon1
    Emily Farndon (@EmilyFarndon1) reported

    @EE @micky_hudson Well in that case EE I don't think you should be restricting peoples service when they can't get through to you, especially when it's EEs fault that's twice in less than a month you have restricted my service, I flatly refuse to pay for airtime I'm not receiving

  • _chris_h
    Chris Houghton (@_chris_h) reported

    @Dazwright999 @EE Actually, my mistake. On the phone message they state 'we are committed to providing excellent customer service'.

  • _chris_h
    Chris Houghton (@_chris_h) reported

    @isavedlatin25 @EE Same for me and customer service line 'closed'

  • EmilyFarndon1
    Emily Farndon (@EmilyFarndon1) reported

    @EE not happy I called to pay my bill on the 15th October I payed as it requested said next bill date 9th of November yet you've restricted my service again, I'm not going to keep paying for airtime I'm not getting especially when I'm paying 93 quid a month for my contract

  • Olliemhattte
    Ollie (@Olliemhattte) reported

    @EE why is it impossible to cancel my phone contract, stop cutting me off you ******* cheese