EE Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Longniddry and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Longniddry |
Internet | |
| Penicuik |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Giulia Mattei
(@GiulsMat) reported
from
Edinburgh, Scotland
@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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Paige💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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tootsietweets
(@tootsieiam) reported
from
Edinburgh, Scotland
Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
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Jacob O'Sullivan
(@JacobOsullivan) reported
from
Edinburgh, Scotland
It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.
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G Brodie Blacksmith
(@GBrodieBlacksm1) reported
from
Edinburgh, Scotland
@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴
(@Zenbloke) reported
from
Edinburgh, Scotland
@IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich
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Lisa Rowan- Harney
(@HarneyRowan) reported
from
Bonnyrigg, Scotland
@EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
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マーティン
(@MBStuff91) reported
from
Edinburgh, Scotland
I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...
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david thomson
(@gersfan141) reported
from
Mayfield, Scotland
@EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔
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L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
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William
(@bunsen1978) reported
from
Edinburgh, Scotland
@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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Sharon
(@ShazS) reported
from
Edinburgh, Scotland
@EE is there an issue with the network my data doesnt seem to be working?
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L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
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Ian Duddy
(@IanDuddyUK) reported
from
Edinburgh, Scotland
@EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Clarkson
(@ClarkyGB5) reported
Hey @EE I reported to you that my fibre broadband is disconnecting regularly on 27 Nov. I’ve spoken to two people and still having problems despite being told an engineer will attend to the external problem. When is this going to be resolved?
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Becky Frankel
(@RebeccaFrankel5) reported
@EE I've already registered for updates thanks. Why does this keep happening? It was the same last weekend for 2 days. You are supposed to be one of the best networks in the UK yet we are getting terrible service.
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Stefan Meredith
(@stefanMered02) reported
@EE any reason I can’t make or receive calls or messages? Is the network down?
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chrisfromdevon
(@chrisfromdevon) reported
Hay @EE why can't you support visual voicemail for Android? Is it beyond you capability? Seems like it shouldn't be? What gives?
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Amber Atkinson
(@WildeBelle0925) reported
@EE I am abroad and waiting on a call back to fully activate roam further pass and set up promise to pay so my phone service isn’t restricted while travelling home nobody has called as promised I am unable to get through to U.K. numbers from inside the US
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Thomas
(@Thomas37824342) reported
@EE Still not working
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Jack Bridge
(@JackBri02442770) reported
@MythzyYT @EE And for the record before you pipe up.. I have registered my interest like 500 times over 3 different numbers and 10 email addresses and not once have I received notification And I bet I'm not the only one, Why offer a service and under deliever !!!!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@EE My SIM Card was stolen I need your help to block it!!!!💔💔💔💔
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John Moriarty
(@JohnyMoz) reported
@EE Yesterday was indoors at GL52 6HZ. Day before was GL3 4HU. Signal outside not too bad, drops off a cliff as soon as you go indoors
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Alice Roberts-Bowen
(@alice_robbo) reported
@EE i have just been told on the phone as we have a corporate business acct we don’t get technical help at the weekend! How can this be when business work 24/7?! If we had personal phones I could get technical help