EE Outage Report in Prestonpans, East Lothian, Scotland
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Penicuik, Edinburgh, Tranent, Musselburgh, Haddington, North Berwick, Kirkcaldy and Burntisland.
| City | Problem Type | Report Time |
|---|---|---|
 Penicuik |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Phone | |
| Tranent |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
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L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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Paige💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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G Brodie Blacksmith
(@GBrodieBlacksm1) reported
from
Edinburgh, Scotland
@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
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Lynsey Tasker
(@LynseyTasker) reported
from
Kirkcaldy, Scotland
@Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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laura mac
(@Lmac1985) reported
from
Edinburgh, Scotland
@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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ZeldanFestus
(@ZeldanFestus) reported
from
Edinburgh, Scotland
I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
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Jack Miller
(@jackmillerrfc) reported
from
Edinburgh, Scotland
@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is the services down in Edinburgh?? I havent had internet all day
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
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Dale Roy
(@Dale_Roy) reported
from
Edinburgh, Scotland
@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
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Dr Nicola Robinson
(@Nicola9Robinson) reported
from
Edinburgh, Scotland
@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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gemma thomson
(@gemmalicious123) reported
@EE the worst company ever for returning people's money. 😒
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RuminatorDan (same on Telegram, substack etc)
(@RuminatorDan) reported
@DrStefanieW @EE People must vote with their feet against sanctimonious, divisive ESG nonsense. Corporations can do globalist virtue signalling but once the customers go it's all over. History littered with long forgotten organisations who also once thought themselves immortal & too big to fail.
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Fran Barton
(@ludictech) reported
The chat on the app says their customer service team is available till 11pm but on the @EE twitter bio it says support is available 24/7 on the app.
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TWKOM Wayne
(@TWKOM_Wayne) reported
@EE Your team told me they’d contact me within two working days about a broadband order, and they didn’t. Not having much luck getting through to your customer service either. Thought I’d try twitter. Any way you can get someone to contact me?
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Rigsby Machin
(@RigsbyMachin) reported
@EE customer service not great EE. Impossible to speak to anyone and got cut off twice while waiting. No response from direct messages on here. What do you suggest?
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E. E. Fry
(@sugarcanebook) reported
@EE I spent over an hour of my holiday sorting it out - finding out I was double charged without being advised it would happen bcos of your billing cycle. "Sorry but you'll just have to suck it up," translated customer services response.
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Fran Barton
(@ludictech) reported
Just starting a customer service interaction with @EE via their app, which I am signed into. Their website says "My EE app... You won’t need to verify it’s you" but already I have been asked for my name and my phone number." I don't think this is going to go well.
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Charlie Mack
(@charlie_h_mack) reported
@EE I was told by your “customer service” team what the technical issue was and that @EE would email me today to tell me what settings to change in my router. Surprise surprise, no email received.
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Shooting Adventures
(@ShootingAdvent1) reported
@Clarissima5 @YardleyShooting @EE The message should be, both of our agents are busy with the hundreds of calls in the que. We would you to help us make them redundant, by going online or using the app.
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Aaron Linstead
(@AaronLinstead) reported
@EE day 3, still on 3G signal when I pay for 5G. What’s happening here?