EE outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, and Dalkeith.

City	Problem Type	Report Time
Edinburgh	Wi-fi	3 days ago
Edinburgh	Total Blackout	5 days ago
Edinburgh	Total Blackout	6 days ago
Edinburgh	Total Blackout	6 days ago
Edinburgh	Wi-fi	10 days ago
Edinburgh	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 3 minutes ago from Edinburgh, Scotland

  @EE Is the services down in Edinburgh?? I havent had internet all day

• 
  Chris (@Chris_________M) reported 3 minutes ago from Edinburgh, Scotland

  @ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!

• 
  Joao Carraro (@john_rafa) reported 10 minutes ago from Edinburgh, Scotland

  @iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh

• 
  david thomson (@gersfan141) reported 10 minutes ago from Mayfield, Scotland

  @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

• 
  Giulia Mattei (@GiulsMat) reported 12 minutes ago from Edinburgh, Scotland

  @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

• 
  𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported 16 minutes ago from Edinburgh, Scotland

  @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

• 
  マーティン (@MBStuff91) reported 18 minutes ago from Edinburgh, Scotland

  I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 23 minutes ago from Edinburgh, Scotland

  @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

• 
  G Brodie Blacksmith (@GBrodieBlacksm1) reported 24 minutes ago from Edinburgh, Scotland

  @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

• 
  Sharon (@ShazS) reported 24 minutes ago from Edinburgh, Scotland

  @EE is there an issue with the network my data doesnt seem to be working?

• 
  Joao Carraro (@john_rafa) reported 25 minutes ago from Edinburgh, Scotland

  @iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏

• 
  Dale Roy (@Dale_Roy) reported 27 minutes ago from Edinburgh, Scotland

  @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

• 
  frvic93 (@frvic93) reported 27 minutes ago from Edinburgh, Scotland

  @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

• 
  Simon Boothroyd (@MightyDrumbeat) reported 34 minutes ago from Edinburgh, Scotland

  @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

• 
  Jack Miller (@jackmillerrfc) reported 41 minutes ago from Edinburgh, Scotland

  @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

• 
  Scott McCaig (@ScottMcCaig) reported 41 minutes ago from Edinburgh, Scotland

  @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

• 
  Chris (@Chris_________M) reported 41 minutes ago from Edinburgh, Scotland

  @EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.

• 
  Gemma (@gbruce14) reported 43 minutes ago from Edinburgh, Scotland

  @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

• 
  Paige💚 (@paigelawsonhfc) reported 54 minutes ago from Edinburgh, Scotland

  Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

• 
  Kim❤ (@kimdiane2685) reported 57 minutes ago from Edinburgh, Scotland

  @EE is your network down as both my broadband and 4G isn’t working TIA Kim

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Elizabeth (@virgodragon864) reported 7 minutes ago

  @EE help! Router died 4wks ago=no home broadband/wifi connection,homephone plugs into back of router so no landline either,contacting EETech for help=45min wait in queue-not enough mobile credit for that. Landline needs testing+replacement BTwallsocket-compatible router required.

• 
  Jules (@julesw1lko) reported 12 minutes ago

  Anyone had .@EE chop the phone line of an elderly relative without consent ? What did they do about it? @Ofcom any input ? I am absolutely raging that a 90 year old has had her phone line chopped (a number she’s had for oh, 60 years). And the customer service are not great

• 
  Andrew Robinson (@apr9999) reported 13 minutes ago

  @EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!

• 
  🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported 15 minutes ago

  @EE Hello I tried it in the Mifi I bought which is tied to a particular network it don’t work I put it in my iPhone it works that will do because I don’t have any broadband fibre optic ATM and am using my iPhone to connect to the internet as my Sky sim lost connectivity.

• 
  Peter (@tenerifepete) reported 15 minutes ago

  @maisiethetortie @LeilaniDowding @EE That's the trouble, I have to have a phone line where I live because the mobile signal is shite

• 
  Jules (@julesw1lko) reported 16 minutes ago

  @EE Yep - just spent an hour on the phone. No resolution other than to transition to digital voice which will take till the 8th!!! What’s worse - is your phone people were utterly unrepentant there was an error from EE’s side. I now need to teach a 90 year old to use a mobile for the first time!!

• 
  Gillian Jamieson (@GillRaeWalker) reported 18 minutes ago

  @whalley34825 @LeilaniDowding @EE Lasts an hour. We are in trouble.

• 
  Caecilius (@shardcreek) reported 19 minutes ago

  Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  Jo (@JoCornwall26) reported 24 minutes ago

  @EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!

• 
  Anna Bonnar 🎗️🚜 🧬🚸 (@bonnar30014) reported 25 minutes ago

  @LeilaniDowding @EE True. My parents, in their 90s, have been endangered by not being able to phone out for help when EE has not been able to maintain coverage. @EE