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EE outages and service status in Prestonpans, Scotland

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Sep 4, 9:38 PM GMT+1.
  • 33% Total Blackout (33%)
  • 27% Internet (27%)
  • 20% Phone (20%)
  • 13% Wi-fi (13%)
  • 7% E-mail (7%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, and Dalkeith.

CityProblem TypeReport Time
Edinburgh Wi-fi 2 days ago
Edinburgh Total Blackout 3 days ago
Edinburgh Total Blackout 4 days ago
Edinburgh Total Blackout 4 days ago
Edinburgh Wi-fi 9 days ago
Edinburgh Internet 9 days ago

Nearby cities with recent reports

Edinburgh

4 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • ShazS
    Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

  • gbruce14
    Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • christineh182
    Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • MightyDrumbeat
    Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland

    @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

  • Dale_Roy
    Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • Nicola9Robinson
    Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland

    @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

  • leahgreensx
    L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • JacobOsullivan
    Jacob O'Sullivan (@JacobOsullivan) reported from Edinburgh, Scotland

    It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

  • Gillian_Nimmo
    Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported from Inveresk, Scotland

    @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

  • SarahWatsonxx
    Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • IanDuddyUK
    Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • SarahWatsonxx
    Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • tootsieiam
    tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • paigelawsonhfc
    Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • john_rafa
    Joao Carraro (@john_rafa) reported from Edinburgh, Scotland

    @iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

  • Chris_________M
    Chris (@Chris_________M) reported from Edinburgh, Scotland

    @EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.

  • john_rafa
    Joao Carraro (@john_rafa) reported from Edinburgh, Scotland

    @EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • manchesterdub
    The Manchester Dub (@manchesterdub) reported

    @EE @GoogleUK I have a warranty screen repair to boom in on my Pixel. I've been directed to Trafford Centre store by Google but I just get cut off when I call. Can you help?

  • FSharpe55
    Cptc66 (@FSharpe55) reported

    @LeilaniDowding @EE If ain't broke don't fix it 🙄🙄

  • Stokesy88
    Darren Stokes (@Stokesy88) reported

    @ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!

  • Lottie3T
    Lottie T 🙂🏖 (@Lottie3T) reported

    @LeilaniDowding @EE I live rurally, I don’t even have a mobile signal most of the time outside of WiFi. Rural communities are not served well by mobile phone companies.

  • j300hno
    Craig Johnson (@j300hno) reported

    Is it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out

  • HParf
    Helen (@HParf) reported

    @LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.

  • pippaliciousj
    Pippa Jones (@pippaliciousj) reported

    Turns out my cleaner has the same network that everyone who's had phone issues in my town has had: @EE . At least my network is fine.

  • loisgriff_
    beth (@loisgriff_) reported

    Anyone else not got service on ee? I haven’t had service since last night. @EE

  • wizza_wozza
    Warren Peters (@wizza_wozza) reported

    @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

  • shardcreek
    Caecilius (@shardcreek) reported

    Day three of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting