EE Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Penicuik, Musselburgh and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Penicuik |
Wi-fi | |
| Penicuik |
Internet | |
| Penicuik |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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G Brodie Blacksmith
(@GBrodieBlacksm1) reported
from
Edinburgh, Scotland
@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is the services down in Edinburgh?? I havent had internet all day
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Paige💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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William
(@bunsen1978) reported
from
Edinburgh, Scotland
@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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david thomson
(@gersfan141) reported
from
Mayfield, Scotland
@EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔
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𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴
(@Zenbloke) reported
from
Edinburgh, Scotland
@IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich
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Giulia Mattei
(@GiulsMat) reported
from
Edinburgh, Scotland
@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
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L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
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Sharon
(@ShazS) reported
from
Edinburgh, Scotland
@EE is there an issue with the network my data doesnt seem to be working?
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Ian Duddy
(@IanDuddyUK) reported
from
Edinburgh, Scotland
@EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.
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L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Spennati
(@italeng78) reported
@EE great customer service! Having been on hold for 15 minutes I then get the answer machine msg saying this office is now closed!
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE Won’t b happening . Service is awful. Beat to change operator. Thank u
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サイモン
(@ilovetea77) reported
@EE Third party but wasn't an issue toll this morning
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty
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Hassan
(@H4SS) reported
HI @EE, I'm not getting 5g anymore. Currently getting 4g+. Is 5g down in NW9?
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Chris
(@djp2k18) reported
@CarolynTGray @EE Phone up EE, say about the poor/no signal & request a signal booster (which I've had two sent to me for free). It plugs in to your internet & provides you with signal.
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Adil
(@adz2710) reported
@EE The issue has now been resolved. EE had allocated my music to my personal email and not my apple account which apple have now rectified. The time it had taken to get through and for your tech experts to deal with this was very poor. I hope they can response to my complaint I sent
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camisyfl
(@camisyfl) reported
@EE All sealed up. Luckily he called the courier back straight away who was amazing abs helped with ee, but the service fr we was awful and I want nothing to do with a company like that
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Tony
(@t1rtl) reported
@EE But i havent had data network for over a month and you can't tell me when it'll be fixed. Rubbish.
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Mark Bailey
(@Baileyshambles) reported
@JR_Oak7 @EE Had this exact same issue switch not even despatched after 28 days, lots of promises but no call backs or updates. Poor service @EE