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EE

EE outages and service status in Prestonpans, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 28, 11:32 PM GMT+1.
  • 36% Internet (36%)
  • 27% Phone (27%)
  • 18% Total Blackout (18%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 1: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, and Dalkeith.

CityProblem TypeReport Time
Edinburgh Wi-fi 4 days ago
Edinburgh Internet 4 days ago
Edinburgh Internet 10 days ago
Dalkeith Internet 10 days ago
Edinburgh Phone 14 days ago
Edinburgh Phone 14 days ago

Nearby cities with recent reports

Edinburgh

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • arcticlass
    Sharon Somerville๐Ÿ•ท๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡บ๐Ÿ‡ฆ (@arcticlass) reported from Edinburgh, Scotland

    @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

  • ShazS
    Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

  • khalidh171
    khalid hafeez (@khalidh171) reported from Danderhall, Scotland

    @EE having problems on ee calls today

  • Nicola9Robinson
    Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland

    @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

  • gbruce14
    Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason canโ€™t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • john_rafa
    Joao Carraro (@john_rafa) reported from Edinburgh, Scotland

    @EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.

  • Chris_________M
    Chris (@Chris_________M) reported from Edinburgh, Scotland

    @EE I have got an iPhone X. Any help would be appreciated, as currently I canโ€™t look up whatโ€™s on next or where to eat.

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

  • GBrodieBlacksm1
    G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh Iโ€™ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • therealmuncie
    Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • leahgreensx
    L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • ScottMcCaig
    Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • HarneyRowan
    Lisa Rowan- Harney (@HarneyRowan) reported from Bonnyrigg, Scotland

    @EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.

  • jackmillerrfc
    Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland

    @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

  • ScottMcCaig
    Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • paigelawsonhfc
    Paige๐Ÿ’š (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week ๐Ÿค”

  • Zenbloke
    ๐™•๐™€๐™‰๐˜ฝ๐™‡๐™Š๐™†๐™€ ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Zenbloke) reported from Edinburgh, Scotland

    @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

  • Gillian_Nimmo
    Gillian Nimmo ๐Ÿ‰๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟโค๏ธ๐Ÿป (@Gillian_Nimmo) reported from Inveresk, Scotland

    @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

  • GiulsMat
    Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be ยฃ36 but it was ยฃ74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

  • Chris_________M
    Chris (@Chris_________M) reported from Edinburgh, Scotland

    @ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • stuinweymouth
    Also Stu (@stuinweymouth) reported

    Can someone explain what @EE are doing?? Out of contract. I sign up to a sim only deal on Saturday. Get thanks for your order and hereโ€™s details of contract. Look at the app. They havenโ€™t done it!! If you go to a contract paying less money they cancel the order. @Ofcom

  • jeffmar9999
    Union Jack ๐Ÿ‡ฌ๐Ÿ‡ง (@jeffmar9999) reported

    @CallaghanK79781 @EE It's a constant since they all got rid of 3G but they all treat us like we are stupid. They should pay us for using their networks now as we are ripped off for a service they don't provide anymore. I am lucky if I get 1 bar on a 4G signal. We now have to rely on shops wi-fi ๐Ÿ˜ก

  • shardcreek
    Burytownfan (@shardcreek) reported

    @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment

  • UKMondoMan
    Simon James ๐Ÿš‚ (@UKMondoMan) reported

    @EE Issue now resolved. Not the outcome I was looking for but a fair compromise.

  • franbinns
    eleanor binns (@franbinns) reported

    EE broadband is absolute rubbish @EE talked into switching from sky..told I would be reimbursed for leaving fees (I wasnโ€™t) now my super duper fast broadband fibre buffers all the time. I wish Iโ€™d never changed

  • JoCornwall26
    Jo (@JoCornwall26) reported

    @EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!

  • mr_ed_peters
    Ed Peters (@mr_ed_peters) reported

    @LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.

  • 18_eightysix
    W26|D12|L0 (@18_eightysix) reported

    so I looked into upgrading my contract with @EE and doing so knocked SEVENTY-NINE points off my credit score? Nah, **** you guys. That's ***************.

  • RAE7S_
    La Pioche ๐Ÿ‡ต๐Ÿ‡ธ (@RAE7S_) reported

    @ee your network is awful

  • RaPiDkIlLzZz
    Alex Burns ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡ง (@RaPiDkIlLzZz) reported

    @CharlesSav66 @EE Its a nightmare thr money they make out of us and the app if terrible, like hokng bavk in tome to when apps used to be bad tonuse