EE Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Tranent, Kirkcaldy, Longniddry, Edinburgh and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Tranent |
||
| Tranent |
Phone | |
| Kirkcaldy |
Phone | |
| Longniddry |
||
| Kirkcaldy |
Wi-fi | |
| Edinburgh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
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Dale Roy
(@Dale_Roy) reported
from
Edinburgh, Scotland
@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is the services down in Edinburgh?? I havent had internet all day
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G Brodie Blacksmith
(@GBrodieBlacksm1) reported
from
Edinburgh, Scotland
@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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Jack Miller
(@jackmillerrfc) reported
from
Edinburgh, Scotland
@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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laura mac
(@Lmac1985) reported
from
Edinburgh, Scotland
@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
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Dr Nicola Robinson
(@Nicola9Robinson) reported
from
Edinburgh, Scotland
@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
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Paige💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
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ZeldanFestus
(@ZeldanFestus) reported
from
Edinburgh, Scotland
I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan
(@Mozzla_) reported
@EE yay prices going up from £23 to £25 when I don't even have any signal in my house and yet the ee coverage checker says I get up to 4g in my area
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Stuart Anelay
(@stuartanelay) reported
@EE why is 150 not working? On the day that I need a PAC Code
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Nick
(@ZionHmm) reported
@EE need help, my data has ran out yet I renewed my pack on the 14th, have no data yet my £10 has been taken and still says a renew is due in 1 day..🤨🤨
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Herc.ME
(@HercDotMe) reported
@EE It should be but your system decided to leave the flat number before the building name off of the address sent to DPD for delivery. At least your customer support rep identified the problem quickly.
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Samuel Kenrick
(@kenrick_samuel) reported
@EE Not just putting in your T&Cs that there can be any price increase or decrease at any time, then doing it next day. Enjoy your new phone and your higher bill. Like it or lump it is terrible. I will be leaving after 10 years with EE / Orange
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Robert Naughton
(@RobertnNaughton) reported
@EE It’ll work for a few weeks then you won’t get any signal upstairs . All hype to what you actually get
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Airlim
(@Mainstreamlive) reported
only found out that when the manager said something on the phone and was stand offish and rude, @EE seems they wanted to hide the fact that they couldn't be bothered to tell people, makes me wonder that they have done this many times before
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Airlim
(@Mainstreamlive) reported
Found out that the job i applied for & had a 2 hour interview was given to internally in @EE and they only did the interview as people were there, No feedback given and yet didn't tell me during the interview, Never had a company do that to me or others before, pretty laughable
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
😡 Wtf? 7.5% increase @EE extra £4 A month! 😡 😡 😡 😡 😡 As soon my contract ends in may I'm moving to different network. Especially when I can get Sim only for £10 and get 20gb MORE data then you offer on £30 month! That's rediculous prices!
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Rachel James 🍓
(@moosemousse) reported
@EE I'm looking at getting Sony Xperia 5 but I can't afford the 5 iii with the same amount of data as I have now, and links to the 5 ii take me to the main "Pay Monthly Phones" page. Can you help?