EE

EE Outage Report in Prestonpans, East Lothian, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestonpans, East Lothian, Scotland 07/29/2025 11:55

July 29: Problems at EE

EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Musselburgh, Penicuik, Dalkeith, East Lothian, Danderhall and Midlothian.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Phone
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • khalidh171 khalid hafeez (@khalidh171) reported from Danderhall, Scotland

    @EE having problems on ee calls today

  • arcticlass Sharon Somerville🕷🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@arcticlass) reported from Edinburgh, Scotland

    @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

  • Gillian_Nimmo Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported from Inveresk, Scotland

    @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

  • paulbeesonactor Paul Beeson (@paulbeesonactor) reported from Edinburgh, Scotland

    @EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?

  • HarneyRowan Lisa Rowan- Harney (@HarneyRowan) reported from Bonnyrigg, Scotland

    @EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.

  • tootsieiam tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • JacobOsullivan Jacob O'Sullivan (@JacobOsullivan) reported from Edinburgh, Scotland

    It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

  • MBStuff91 マーティン (@MBStuff91) reported from Edinburgh, Scotland

    I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...

  • Zenbloke 𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

  • gersfan141 david thomson (@gersfan141) reported from Mayfield, Scotland

    @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

  • bunsen1978 William (@bunsen1978) reported from Edinburgh, Scotland

    @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

  • GiulsMat Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

  • ShazS Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

  • IanDuddyUK Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • leahgreensx L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HancyCarl carl hancy (@HancyCarl) reported

    @EE Do we get a refund for loss of service ?

  • gareth_90210 Gareth (@gareth_90210) reported

    Has @EE developed another fault on their line? Our signal has just disappeared

  • LucyElizabeth_J Lucy (@LucyElizabeth_J) reported

    @EE I’ve been having terrible issues with my broadband is it just me or a wider issue? Also for how long it’s being going on I’d like to discuss cancelling the broadband and going back to my previous provider please

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @EE never join EE. Phone has lack of data in Spain despite having roaming and now back in UK same issue with data only works on WiFi.... @ThreeUK you got any good deals?

  • J1Gs4w1892 J1Gs4w1892 (@J1Gs4w1892) reported

    @EE How do we get compensation for loss of earnings as we had 2 days of earnings for 4 drivers lost because of a “software issue”. It’s ridiculous that it’s 2025 and there is no backup for this happening!

  • Br0kenStarr Paul steele (@Br0kenStarr) reported

    @EE cont... Off taken, to absolutely zero communication from EE other than my original order confirmation. This simply is not good enough & a very poor first impression. I'm now out of pocket due to days taken off work & still without a phone or any information. Tempted to cancel

  • Br0kenStarr Paul steele (@Br0kenStarr) reported

    Hey @EE , I just wanted to raise that the experience of trying to become an EE mobile customer for the first time has been nothing short of awful! After nearly 2 weeks of waiting for my phone, 3 calls to EE and being promised it would be delivered the next day, 2 unpaid days...

  • steviedon steve leahy (@steviedon) reported

    @EE please help. Been trying to add a data roaming package on (just arrived in USA) and your app keeps refusing to let me add one. Been doing everything you asked and it crashes EVERY time. I changed to EE for this very reason! I heard you were good abroad. So far horrendous

  • thecazzle C🦦 (@thecazzle) reported

    @EE I can’t actually cope with your **** customer service. How do you actually still operate as a company? It’s laughable!!!

  • seabee41 Chris Birch (@seabee41) reported

    Been with orange/@EE for over 30 years (my original account number was only 4 figures long) I leave after doubling the price of my SIM plan for less service.