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EE Outage Report in Prestonpans, East Lothian, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestonpans, East Lothian, Scotland 02/26/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, North Berwick, Kirkcaldy, Burntisland and Haddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomNorth Berwick Phone
United KingdomKirkcaldy Internet
United KingdomBurntisland Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • ZeldanFestus ZeldanFestus (@ZeldanFestus) reported from Edinburgh, Scotland

    I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • Dale_Roy Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • IanDuddyUK Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • leahgreensx L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • christineh182 Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • Lmac1985 laura mac (@Lmac1985) reported from Edinburgh, Scotland

    @EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

  • Nicola9Robinson Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland

    @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KBEL77 Kiran Bhudia (@KBEL77) reported

    @EE why isn’t the VM OFF via 150 not working? Again??!! And why is it the only way to turn on/off VM!!

  • tha_paulo 保罗 (@tha_paulo) reported

    @EE any reason why 5G is so bad in central Croydon? I’ve checked the coverage and network status and it’s been saying “should be fixed in 16 hours” for about a week now

  • chillly Chris Hill (@chillly) reported

    WTF is going on with @EE ? A new phone 'app' that just displays a webpage, that keeps giving errors. Try to look at 'My EE' on laptop, log on and it tries to register me as a new user. Just stick to being a pipe, cheaply and effectively, leave hard stuff to the big boys.

  • WKentishTown Burn (@WKentishTown) reported

    @rhysmorgan @EE It worked flawlessly & the layout made perfect sense. I have seen text spilling from text box boundary. It's terrible.

  • MIRIofficialuk MIRI (she/her) (@MIRIofficialuk) reported

    @EE Thanks. My mobile internet still seems slow at times especially in crowded places. Not sure if I need to reset anything my end?

  • stevie2612 stevie (@stevie2612) reported

    @EE why has my wife lost all her allowances on her payg account? Plenty of credit to cover renewal, but account is saying she's used all her mins, txts and data, which is garbage. An explanation and getting the issue resolved would be nice.

  • islam_waheed Waheed Islam (@islam_waheed) reported

    @EE what is EE customer support number for USA?

  • GingertrevTrev Trev Ellis 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 #YES (@GingertrevTrev) reported

    @EE It would be more helpful if you Tweeted service disruption information and updates.

  • merryment24 Meredith Ashford (@merryment24) reported

    Today after 20 years of loyal custom @EE have lost a customer they could have kept for another 20 years with 5 phone lines. They have done nothing to resolve a clear case of fraud on our account and left us £500 out of pocket in a #CostOfLivingCrisis @Offcom no protection for us!

  • jamie_shaw Jamie Shaw (@jamie_shaw) reported

    @EE Your new iPhone app doesn't remember the selected product/account. My account has both my wife and I as "products" but keeps reverting to her details on reopen despite selecting myself previously. Can you fix please – it should remember the previously selected product.