EE outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 9, 1:27 PM GMT+1.
- Internet (30%)
- Wi-fi (30%)
- Phone (20%)
- E-mail (10%)
- Total Blackout (10%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Kirkcaldy, Penicuik, and Roslin.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Wi-fi | 5 days ago |
|
Edinburgh
|
Phone | 6 days ago |
|
Edinburgh
|
Internet | 7 days ago |
|
Edinburgh
|
Wi-fi | 10 days ago |
|
Edinburgh
|
Wi-fi | 16 days ago |
|
Kirkcaldy
|
16 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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frvic93 (@frvic93) reported from Edinburgh, Scotland@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB
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Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland@Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.
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Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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laura mac (@Lmac1985) reported from Edinburgh, Scotland@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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Gillian Nimmo 🏉🏴❤️🐻 (@Gillian_Nimmo) reported from Inveresk, Scotland@EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏
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Chris (@Chris_________M) reported from Edinburgh, Scotland@EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.
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Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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david thomson (@gersfan141) reported from Mayfield, Scotland@EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔
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Lisa Rowan- Harney (@HarneyRowan) reported from Bonnyrigg, Scotland@EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.
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Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!
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L. (@leahgreensx) reported from Penicuik, Scotlandis @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
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𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴 (@Zenbloke) reported from Edinburgh, Scotland@IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich
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Paul Milham (@paulmilham) reported from Edinburgh, ScotlandBeing less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland@EE Is the services down in Edinburgh?? I havent had internet all day
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Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland@EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.
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Paige💚 (@paigelawsonhfc) reported from Edinburgh, ScotlandAnyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
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William (@bunsen1978) reported from Edinburgh, Scotland@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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sunil bedi (@colnbrook1) reported@EE hi there - I am very very disappointed- I am in Prague and switched on data roaming for the day pass (total 4 days) and it has not worked - have followed all Instructions- switched phone on/off and no luck - it has caused nothing but problems….
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WimpingEgo (@WimpingEgo) reported@EE At what stage of the order would I get a set up/ connection date please. @virginmedia have let me down far to many times so looking to switch to a new ISP
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Dave Harris (@djhdjh18) reported@EE It’s not a 1 off, it seems to be every time. It’s really bad that you are unable to provide a reliable service directly opposite the BT/EE HQ in London!
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ʍ ʍ ӄɦǟռ (@MMKUK1) reported@Ofcom Dear ofcom, Kindly do the same with @EE. They failed to provide a proper service at both my home and office addresses. They even acknowledged the fault and issued credit because of it, yet later admitted the issue cannot be fixed due to local black spots. Despite this, they still refused to cancel my contract without penalty. That is deeply unfair and unacceptable.
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mi manca Sanremo 🎶 (@missingSanremo) reported. @O2 I keep using your bad network due to priority and it's been weeks that it won't let me even access it. I called your customer service repeatedly and they have no idea what's going on. I'll give it 2 more days and then my husband, parents and I will switch to @EE
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Jabzz (@thejabzz) reportedSo @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬
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clearaswater (@samebothsides) reported@EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money
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Mallory Raven (@MalloryRavenX) reported@JackEmson99 @EE I have been with all 4... (including MVNOs) Personal ranking from best to worst: EE Three Vodafone O2 EE is better than the rest but they are **** too... Vodafone and Three seem to have gotten worse since their merger...
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Shaun Masterton (@Notretsam) reported@Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.
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BROTHERLYY (@Oj_jman) reported@EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again