EE

EE Outage Report in Prestonpans, East Lothian, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestonpans, East Lothian, Scotland 03/11/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Musselburgh, Haddington, North Berwick, Kirkcaldy and Burntisland.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomMusselburgh Phone
United KingdomMusselburgh Phone
United KingdomHaddington Phone
United KingdomMusselburgh Phone
United KingdomEdinburgh Total Blackout

Community Discussion

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • bunsen1978 William (@bunsen1978) reported from Edinburgh, Scotland

    @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

  • Gillian_Nimmo Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported from Inveresk, Scotland

    @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

  • paulbeesonactor Paul Beeson (@paulbeesonactor) reported from Edinburgh, Scotland

    @EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • leahgreensx L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • arcticlass Sharon Somerville🕷🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@arcticlass) reported from Edinburgh, Scotland

    @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

  • ShazS Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

  • MBStuff91 マーティン (@MBStuff91) reported from Edinburgh, Scotland

    I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...

  • GiulsMat Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • JacobOsullivan Jacob O'Sullivan (@JacobOsullivan) reported from Edinburgh, Scotland

    It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

  • tootsieiam tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • Zenbloke 𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

  • khalidh171 khalid hafeez (@khalidh171) reported from Danderhall, Scotland

    @EE having problems on ee calls today

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • IanDuddyUK Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • gersfan141 david thomson (@gersfan141) reported from Mayfield, Scotland

    @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

  • HarneyRowan Lisa Rowan- Harney (@HarneyRowan) reported from Bonnyrigg, Scotland

    @EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Rubiespal Patricia @Rubiespal (@Rubiespal) reported

    @ItsJamesPowers @EE BT customer over 50 years.

  • dapperlad2911 Chris Feltham-Smith (@dapperlad2911) reported

    @EE any chance I can talk to a human? I can’t track my iPhone order, can someone help

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    @Rubiespal @EE I’ve been a EE customer for 20 years and I’m treated this way. It isn’t on

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    @EE Is there something wrong with your automated system? I’ve requested a call back multiple times to be told I will be called with in the next 15 minutes. Only for no call to come. This comes on top of my order being deferred and being told I would be contacted in 48 hours. With no call coming. This comes on top of now looking like having to wait 28 days to get a device due to an admin error of EEs part that wouldn’t allow me to do the upgrade on pre-order day. This is simply not good enough and not a good way to treat loyal customers.

  • hawkins_carole Carole Hawkins (@hawkins_carole) reported

    @EE Digital Voice just gets worse and worse the problems with it are endless, phones don't work, echoing and masses of interference on the line. When are you going to sort out the infrastructure needed?

  • 1971wilko shaun (@1971wilko) reported

    @EE I tried online and couldn't find it. It's not in the Data and Roaming part. Mind you, the EE website is truly awful, slow and buggy.

  • lexafletcher Alexandra Fletcher (@lexafletcher) reported

    @EE I'm trying to help my mum upgrade and your plans have changed price within a few hours, ie there were one price and are now far more expensive with exactly the same offer. Can you explain?

  • TVMusings22 L 💫 ♊️ (@TVMusings22) reported

    @EE your network coverage these days is giving 1998 Nokia, I'd probably have better luck making a call sat with Aladdin in the cave of wonders .

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported

    @EE help! My dad is travelling to Spain and last time I bought his roaming pass before he got there. However now he can’t buy his pass until he arrives in Spain and I’m worried he won’t be able to do it as he’s not tech savvy at all 🥺 #elderlytraveller

  • RomarioLourenco Romario Lourenço (@RomarioLourenco) reported

    @Tango5_sec @EE My entire apartment building (and area) is experiencing an outage since Thursday. We’ve received no comms or update on when it will be solved. Genuinely can’t do our jobs right now.