EE Outage Report in Prestonpans, East Lothian, Scotland
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, North Berwick, Kirkcaldy, Burntisland and Haddington.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| North Berwick |
Phone | |
| Kirkcaldy |
Internet | |
| Burntisland |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
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Sharon
(@ShazS) reported
from
Edinburgh, Scotland
@EE is there an issue with the network my data doesnt seem to be working?
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
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Dale Roy
(@Dale_Roy) reported
from
Edinburgh, Scotland
@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is the services down in Edinburgh?? I havent had internet all day
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William
(@bunsen1978) reported
from
Edinburgh, Scotland
@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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G Brodie Blacksmith
(@GBrodieBlacksm1) reported
from
Edinburgh, Scotland
@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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Ian Duddy
(@IanDuddyUK) reported
from
Edinburgh, Scotland
@EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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Paige💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
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Giulia Mattei
(@GiulsMat) reported
from
Edinburgh, Scotland
@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Rudloff
(@michael_rudloff) reported
@meer84 @EE They don't even offer a better service. The last screenshots shows what I mean - I don't understand how @EE gets away with the same data package but at 350% the price ..
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Jocasta Tribe
(@JocastaTribe) reported
OMG @EE I want to stay with you & pay you more money but your processes are passing me around the company. If this goes on I'll be requesting a PAC code after 25 years of being both an employee & a customer its saddening. #poorcustomerexperience #customerretention
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author_ess
(@2019Novelist) reported
Both @EE & @NOWTV quick to take your money but don’t wanna provide quality service.
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Dejan Ketchup
(@dejan_ketchup) reported
@EE you need to fix your wifi, I cannot even connect to my wifi in my own room, i have to use my 4G just to get online. I even had to buy a 10 metre ethernet cable just so i can connect to my PC. cmon guys, I need my good wifi back.
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enoonmaI
(@Grover3Marcus) reported
@EE Well it seems there is no appropriate solution forthcoming
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Aaron Griffiths
(@AaronGriff3) reported
@EE @RealMattLucas Yeah.. I bet you will fix it right up immediately now knowing who's on the other end of the phone!
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Nikki
(@Nik_niks666) reported
@EE how do I get technical help on a phone that keeps dropping calls? If I ring through on my daughters phone you assume it’s about that handset?
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KatieGeddesHair_
(@HairGeddes) reported
Hi @EE can you help? My mobile phone bill is nearly £7 more than it should be with the 20% perk discount and I can’t see why it’s gone up so much? Help would be appreciated x
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Lori Daley
(@loridaleydoo) reported
@RealMattLucas @EE I agree it could be fraud. Raise a complaint to EE and contact action fraud to log it also. Stay in touch with EE at least once every 28 days and if its not resolved after 8 weeks, complain to the communications ombudsman 🙃
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MR
(@marliamme) reported
@RealMattLucas @EE Matt if they do end up putting something on your credit report, you can dispute it via the credit reference agencies and they'll raise a dispute with EE on your behalf and then correct accordingly. Plenty of free tools like @creditkarma to help with this. Happy to take a DM.