EE outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Aug 11, 2:25 PM GMT+1.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- Wi-fi (17%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Kirkcaldy, and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 2 days ago |
|
Edinburgh
|
6 days ago | |
|
Edinburgh
|
Wi-fi | 12 days ago |
|
Edinburgh
|
Internet | 18 days ago |
|
Edinburgh
|
Total Blackout | 21 days ago |
|
Edinburgh
|
Internet | 29 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Lynsey Tasker (@LynseyTasker) reported from Kirkcaldy, Scotland@Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.
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Gillian Nimmo 🏉🏴❤️🐻 (@Gillian_Nimmo) reported from Inveresk, Scotland@EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!
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Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland@EE Is the services down in Edinburgh?? I havent had internet all day
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Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
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Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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Paul Beeson (@paulbeesonactor) reported from Edinburgh, Scotland@EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?
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Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland@EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.
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Sharon Somerville🕷🇨🇦🏴🇪🇺🇺🇦 (@arcticlass) reported from Edinburgh, Scotland@EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks
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Sharon (@ShazS) reported from Edinburgh, Scotland@EE is there an issue with the network my data doesnt seem to be working?
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ZeldanFestus (@ZeldanFestus) reported from Edinburgh, ScotlandI don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
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Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.
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Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!
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マーティン (@MBStuff91) reported from Edinburgh, ScotlandI thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...
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Chris (@Chris_________M) reported from Edinburgh, Scotland@ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!
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frvic93 (@frvic93) reported from Edinburgh, Scotland@EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work
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Kim❤ (@kimdiane2685) reported from Edinburgh, Scotland@EE is your network down as both my broadband and 4G isn’t working TIA Kim
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khalid hafeez (@khalidh171) reported from Danderhall, Scotland@EE having problems on ee calls today
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𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴 (@Zenbloke) reported from Edinburgh, Scotland@IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John (@j199024) reported@EE Your broadband service is horrendous. £120 per month for Internet and TV and if the Broadband doesn't work literally shuts everything down for hours at a time, horrendous.
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Alan Royston (@pagechord) reportedNot only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.
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Ian Murphy (@journoian) reportedHey @ee you send me a message to call 150 inside working hours because you can’t tell me my roaming minutes for an unlimited business account. When I try it tells me they are unavailable. Why tell me they are there 8am-8pm if they are not available. #fail
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The Chumpasaurus (@TheGrumpasaurus) reportedWhy do we put up with absolute ***** like @EE? Every year to he price goes up and the service goes down whilst the CEO gets ******* richer...
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Red Joan 🌹 (@JoanDevizes) reported@EE can someone at @EE let me know why it’s taking 7days to restore broadband for two 80+ year-olds with no landline or other means of getting help in an emergency?’
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🧡❤️🔥🅖🅘🅖🅘❤️🔥🧡 (@itsmegigi_89) reported@EE whats happening with your internet its down yet again
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Surinder (@SurinderRehal) reported@EE Guess what? It’s still not working. I don’t want to use an idiotic bot. Send me a direct message. I’ll send you a reply with my postcode and address and when it’s sorted by you then tell me. You pay me nothing I pay you so I’d expect you to fix it. No doubt you will ignore
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Scott K ⚒ (@srk1407) reported@EE Unfortunately I’m on a virtual network using EE signal so can’t report it 😬
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Andy Hobbs (@AJHobbsy) reported@EE Apparently it can't be sorted. That's the problem.
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Clare Hepworth OBE (@Hepworthclare) reported@scotlabnurse7 @EE It's dreadful. Thought I'd cracked it on Friday with a very helpful Customer Service person - but the attitude of the local ee shop manager today was appalling. I'm now trying to get access to their complaints procedure. They seem to have vanished.