EE outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, and Dalkeith.

City	Problem Type	Report Time
Edinburgh	Total Blackout	4 hours ago
Edinburgh	Wi-fi	6 days ago
Edinburgh	Total Blackout	7 days ago
Edinburgh	Total Blackout	8 days ago
Edinburgh	Total Blackout	8 days ago
Edinburgh	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  Jack Miller (@jackmillerrfc) reported 6 minutes ago from Edinburgh, Scotland

  @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

• 
  L. (@leahgreensx) reported 7 minutes ago from Penicuik, Scotland

  is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

• 
  Giulia Mattei (@GiulsMat) reported 10 minutes ago from Edinburgh, Scotland

  @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

• 
  Lynsey Tasker (@LynseyTasker) reported 11 minutes ago from Kirkcaldy, Scotland

  @Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 19 minutes ago from Edinburgh, Scotland

  @EE Is the services down in Edinburgh?? I havent had internet all day

• 
  Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported 19 minutes ago from Inveresk, Scotland

  @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

• 
  Grace O'Keeffe (@Grace_E_OKeeffe) reported 23 minutes ago from Edinburgh, Scotland

  @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

• 
  Chris (@Chris_________M) reported 27 minutes ago from Edinburgh, Scotland

  @ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!

• 
  William (@bunsen1978) reported 32 minutes ago from Edinburgh, Scotland

  @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

• 
  Kim❤ (@kimdiane2685) reported 33 minutes ago from Edinburgh, Scotland

  @EE is your network down as both my broadband and 4G isn’t working TIA Kim

• 
  Joao Carraro (@john_rafa) reported 36 minutes ago from Edinburgh, Scotland

  @iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏

• 
  Joao Carraro (@john_rafa) reported 40 minutes ago from Edinburgh, Scotland

  @EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.

• 
  khalid hafeez (@khalidh171) reported 41 minutes ago from Danderhall, Scotland

  @EE having problems on ee calls today

• 
  frvic93 (@frvic93) reported 42 minutes ago from Edinburgh, Scotland

  @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

• 
  G Brodie Blacksmith (@GBrodieBlacksm1) reported 44 minutes ago from Edinburgh, Scotland

  @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

• 
  Sharon (@ShazS) reported 47 minutes ago from Edinburgh, Scotland

  @EE is there an issue with the network my data doesnt seem to be working?

• 
  ZeldanFestus (@ZeldanFestus) reported 47 minutes ago from Edinburgh, Scotland

  I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

• 
  Simon Boothroyd (@MightyDrumbeat) reported 54 minutes ago from Edinburgh, Scotland

  @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

• 
  david thomson (@gersfan141) reported 59 minutes ago from Mayfield, Scotland

  @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

• 
  Joao Carraro (@john_rafa) reported 59 minutes ago from Edinburgh, Scotland

  @iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 3 minutes ago

  @mk_hostile17 @EE Ok. Broadband then. That goes down in a power cut

• 
  Andrew Robinson (@apr9999) reported 3 minutes ago

  @EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!

• 
  Alex Burns 🇬🇧🇬🇧🇬🇧 (@RaPiDkIlLzZz) reported 5 minutes ago

  @CharlesSav66 @EE Its a nightmare thr money they make out of us and the app if terrible, like hokng bavk in tome to when apps used to be bad tonuse

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 5 minutes ago

  @Wozza777 @LeilaniDowding @EE A lot of elderly people don’t have a mobile, some people live in areas where there is no mobile signal.

• 
  Elizabeth Gordon (@Elizabe91626828) reported 6 minutes ago

  @LeilaniDowding @EE It is very scary for us with poor or non existent mobile reception. In a real emergency - power cut, fire etc we would be scuppered.

• 
  Caecilius (@shardcreek) reported 6 minutes ago

  Day three of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  Lottie T 🙂🏖 (@Lottie3T) reported 6 minutes ago

  @LeilaniDowding @EE I live rurally, I don’t even have a mobile signal most of the time outside of WiFi. Rural communities are not served well by mobile phone companies.

• 
  Also Stu (@stuinweymouth) reported 8 minutes ago

  Can someone explain what @EE are doing?? Out of contract. I sign up to a sim only deal on Saturday. Get thanks for your order and here’s details of contract. Look at the app. They haven’t done it!! If you go to a contract paying less money they cancel the order. @Ofcom

• 
  W26|D12|L0 (@18_eightysix) reported 12 minutes ago

  so I looked into upgrading my contract with @EE and doing so knocked SEVENTY-NINE points off my credit score? Nah, **** you guys. That's ***************.

• 
  Jo (@JoCornwall26) reported 21 minutes ago

  @EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!