EE outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, and Dalkeith.

City	Problem Type	Report Time
Edinburgh	Wi-fi	4 days ago
Edinburgh	Internet	4 days ago
Edinburgh	Internet	10 days ago
Dalkeith	Internet	10 days ago
Edinburgh	Phone	14 days ago
Edinburgh	Phone	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  Sharon Somerville🕷🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@arcticlass) reported 24 seconds ago from Edinburgh, Scotland

  @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

• 
  Sharon (@ShazS) reported 13 minutes ago from Edinburgh, Scotland

  @EE is there an issue with the network my data doesnt seem to be working?

• 
  khalid hafeez (@khalidh171) reported 17 minutes ago from Danderhall, Scotland

  @EE having problems on ee calls today

• 
  Dr Nicola Robinson (@Nicola9Robinson) reported 21 minutes ago from Edinburgh, Scotland

  @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

• 
  Gemma (@gbruce14) reported 22 minutes ago from Edinburgh, Scotland

  @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

• 
  Joao Carraro (@john_rafa) reported 22 minutes ago from Edinburgh, Scotland

  @EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.

• 
  Chris (@Chris_________M) reported 23 minutes ago from Edinburgh, Scotland

  @EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.

• 
  Paul Forsyth (@paulforsyth7867) reported 23 minutes ago from Edinburgh, Scotland

  @Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

• 
  G Brodie Blacksmith (@GBrodieBlacksm1) reported 25 minutes ago from Edinburgh, Scotland

  @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

• 
  Graham Muncie (@therealmuncie) reported 28 minutes ago from Edinburgh, Scotland

  @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

• 
  L. (@leahgreensx) reported 32 minutes ago from Edinburgh, Scotland

  @JohnRiofender @EE all the signal for me and none for anybody else!!

• 
  Scott McCaig (@ScottMcCaig) reported 33 minutes ago from Edinburgh, Scotland

  @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

• 
  Lisa Rowan- Harney (@HarneyRowan) reported 36 minutes ago from Bonnyrigg, Scotland

  @EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.

• 
  Jack Miller (@jackmillerrfc) reported 40 minutes ago from Edinburgh, Scotland

  @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

• 
  Scott McCaig (@ScottMcCaig) reported 43 minutes ago from Edinburgh, Scotland

  @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

• 
  Paige💚 (@paigelawsonhfc) reported 46 minutes ago from Edinburgh, Scotland

  Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

• 
  𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported 52 minutes ago from Edinburgh, Scotland

  @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

• 
  Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported 56 minutes ago from Inveresk, Scotland

  @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

• 
  Giulia Mattei (@GiulsMat) reported 57 minutes ago from Edinburgh, Scotland

  @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

• 
  Chris (@Chris_________M) reported 57 minutes ago from Edinburgh, Scotland

  @ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Also Stu (@stuinweymouth) reported 1 minute ago

  Can someone explain what @EE are doing?? Out of contract. I sign up to a sim only deal on Saturday. Get thanks for your order and here’s details of contract. Look at the app. They haven’t done it!! If you go to a contract paying less money they cancel the order. @Ofcom

• 
  Union Jack 🇬🇧 (@jeffmar9999) reported 2 minutes ago

  @CallaghanK79781 @EE It's a constant since they all got rid of 3G but they all treat us like we are stupid. They should pay us for using their networks now as we are ripped off for a service they don't provide anymore. I am lucky if I get 1 bar on a 4G signal. We now have to rely on shops wi-fi 😡

• 
  Burytownfan (@shardcreek) reported 3 minutes ago

  @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment

• 
  Simon James 🚂 (@UKMondoMan) reported 5 minutes ago

  @EE Issue now resolved. Not the outcome I was looking for but a fair compromise.

• 
  eleanor binns (@franbinns) reported 8 minutes ago

  EE broadband is absolute rubbish @EE talked into switching from sky..told I would be reimbursed for leaving fees (I wasn’t) now my super duper fast broadband fibre buffers all the time. I wish I’d never changed

• 
  Jo (@JoCornwall26) reported 9 minutes ago

  @EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!

• 
  Ed Peters (@mr_ed_peters) reported 10 minutes ago

  @LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.

• 
  W26|D12|L0 (@18_eightysix) reported 11 minutes ago

  so I looked into upgrading my contract with @EE and doing so knocked SEVENTY-NINE points off my credit score? Nah, **** you guys. That's ***************.

• 
  La Pioche 🇵🇸 (@RAE7S_) reported 14 minutes ago

  @ee your network is awful

• 
  Alex Burns 🇬🇧🇬🇧🇬🇧 (@RaPiDkIlLzZz) reported 14 minutes ago

  @CharlesSav66 @EE Its a nightmare thr money they make out of us and the app if terrible, like hokng bavk in tome to when apps used to be bad tonuse