EE outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, and Dalkeith.

City	Problem Type	Report Time
Edinburgh	Wi-fi	2 days ago
Edinburgh	Total Blackout	3 days ago
Edinburgh	Total Blackout	4 days ago
Edinburgh	Total Blackout	4 days ago
Edinburgh	Wi-fi	9 days ago
Edinburgh	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  Sharon (@ShazS) reported 32 seconds ago from Edinburgh, Scotland

  @EE is there an issue with the network my data doesnt seem to be working?

• 
  William (@bunsen1978) reported 2 minutes ago from Edinburgh, Scotland

  @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

• 
  Gemma (@gbruce14) reported 2 minutes ago from Edinburgh, Scotland

  @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

• 
  Christine Hastie (@christineh182) reported 10 minutes ago from Prestonpans, Scotland

  @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

• 
  Simon Boothroyd (@MightyDrumbeat) reported 15 minutes ago from Edinburgh, Scotland

  @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

• 
  Dale Roy (@Dale_Roy) reported 17 minutes ago from Edinburgh, Scotland

  @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

• 
  Dr Nicola Robinson (@Nicola9Robinson) reported 18 minutes ago from Edinburgh, Scotland

  @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

• 
  L. (@leahgreensx) reported 20 minutes ago from Penicuik, Scotland

  is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

• 
  Jacob O'Sullivan (@JacobOsullivan) reported 20 minutes ago from Edinburgh, Scotland

  It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

• 
  Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported 23 minutes ago from Inveresk, Scotland

  @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

• 
  frvic93 (@frvic93) reported 23 minutes ago from Edinburgh, Scotland

  @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 23 minutes ago from Edinburgh, Scotland

  @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

• 
  Ian Duddy (@IanDuddyUK) reported 25 minutes ago from Edinburgh, Scotland

  @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 26 minutes ago from Edinburgh, Scotland

  @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

• 
  tootsietweets (@tootsieiam) reported 35 minutes ago from Edinburgh, Scotland

  Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

• 
  Paige💚 (@paigelawsonhfc) reported 37 minutes ago from Edinburgh, Scotland

  Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

• 
  Joao Carraro (@john_rafa) reported 53 minutes ago from Edinburgh, Scotland

  @iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh

• 
  frvic93 (@frvic93) reported 56 minutes ago from Edinburgh, Scotland

  @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

• 
  Chris (@Chris_________M) reported 59 minutes ago from Edinburgh, Scotland

  @EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.

• 
  Joao Carraro (@john_rafa) reported 59 minutes ago from Edinburgh, Scotland

  @EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Manchester Dub (@manchesterdub) reported 11 minutes ago

  @EE @GoogleUK I have a warranty screen repair to boom in on my Pixel. I've been directed to Trafford Centre store by Google but I just get cut off when I call. Can you help?

• 
  Cptc66 (@FSharpe55) reported 16 minutes ago

  @LeilaniDowding @EE If ain't broke don't fix it 🙄🙄

• 
  Darren Stokes (@Stokesy88) reported 17 minutes ago

  @ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!

• 
  Lottie T 🙂🏖 (@Lottie3T) reported 20 minutes ago

  @LeilaniDowding @EE I live rurally, I don’t even have a mobile signal most of the time outside of WiFi. Rural communities are not served well by mobile phone companies.

• 
  Craig Johnson (@j300hno) reported 21 minutes ago

  Is it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out

• 
  Helen (@HParf) reported 22 minutes ago

  @LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.

• 
  Pippa Jones (@pippaliciousj) reported 23 minutes ago

  Turns out my cleaner has the same network that everyone who's had phone issues in my town has had: @EE . At least my network is fine.

• 
  beth (@loisgriff_) reported 23 minutes ago

  Anyone else not got service on ee? I haven’t had service since last night. @EE

• 
  Warren Peters (@wizza_wozza) reported 23 minutes ago

  @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

• 
  Caecilius (@shardcreek) reported 24 minutes ago

  Day three of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting