EE outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, and Kirkcaldy.

City	Problem Type	Report Time
Edinburgh	Phone	8 hours ago
Edinburgh	Phone	9 hours ago
Edinburgh	Total Blackout	1 day ago
Edinburgh	Phone	1 day ago
Edinburgh	Total Blackout	5 days ago
Edinburgh	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  Paul Beeson (@paulbeesonactor) reported 7 minutes ago from Edinburgh, Scotland

  @EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?

• 
  𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported 13 minutes ago from Edinburgh, Scotland

  @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

• 
  L. (@leahgreensx) reported 16 minutes ago from Penicuik, Scotland

  is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

• 
  Stevie White (@steviewhite1) reported 16 minutes ago from Edinburgh, Scotland

  @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

• 
  Sharon Somerville🕷🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@arcticlass) reported 17 minutes ago from Edinburgh, Scotland

  @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

• 
  ZeldanFestus (@ZeldanFestus) reported 18 minutes ago from Edinburgh, Scotland

  I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

• 
  frvic93 (@frvic93) reported 25 minutes ago from Edinburgh, Scotland

  @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

• 
  G Brodie Blacksmith (@GBrodieBlacksm1) reported 26 minutes ago from Edinburgh, Scotland

  @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

• 
  david thomson (@gersfan141) reported 28 minutes ago from Mayfield, Scotland

  @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

• 
  Sharon (@ShazS) reported 31 minutes ago from Edinburgh, Scotland

  @EE is there an issue with the network my data doesnt seem to be working?

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 38 minutes ago from Edinburgh, Scotland

  @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

• 
  khalid hafeez (@khalidh171) reported 38 minutes ago from Danderhall, Scotland

  @EE having problems on ee calls today

• 
  Grace O'Keeffe (@Grace_E_OKeeffe) reported 40 minutes ago from Edinburgh, Scotland

  @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

• 
  Richard Peat  (@RTPeat) reported 47 minutes ago from Kinghorn, Scotland

  @EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.

• 
  Giulia Mattei (@GiulsMat) reported 51 minutes ago from Edinburgh, Scotland

  @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

• 
  Ian Duddy (@IanDuddyUK) reported 53 minutes ago from Edinburgh, Scotland

  @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

• 
  Joao Carraro (@john_rafa) reported 53 minutes ago from Edinburgh, Scotland

  @iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏

• 
  Paul Forsyth (@paulforsyth7867) reported 54 minutes ago from Edinburgh, Scotland

  @Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

• 
  Lynsey Tasker (@LynseyTasker) reported 57 minutes ago from Kirkcaldy, Scotland

  @Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.

• 
  frvic93 (@frvic93) reported 59 minutes ago from Edinburgh, Scotland

  @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Gray (@Monetization26) reported 7 minutes ago

  @EE Hi I’m fed up of being misadvised and lied to!!. Friday all our internet and mobile services went down. I was told an engineer would turn up on Saturday morning, they never showed up. I was then advised you would send a 4g mifi out which still hasn’t happened!!!

• 
  Rhian (@rhiangibson_) reported 8 minutes ago

  @EE That will be when we land back in the UK in a week. So frustrating that I’m completely unable to call customer services.

• 
  BilliBilo (@Billibilo) reported 8 minutes ago

  @EE really wish you’d send your phones out in better packaging than just a plastic bag 😡 just received my new phone and the box is all banged up. Poor service from @EE and DPD.

• 
  joe bloggs (@thebadgerf1) reported 13 minutes ago

  @EE It’s not just EE it’s sky mobile also and most other networks . Everyone I know moans about poor signal no matter where they are! Why is the service so bad?

• 
  Ravi Dheer (@RaviDheer) reported 16 minutes ago

  @EE That's my whole point, there is no where to find any help. Every month I try to pay, and every month I get an error. No point sending me a generic message.

• 
  Lawrence Green (@LawrenceGreen69) reported 17 minutes ago

  @EE Pathetic customer service. Trying to cancel a contract. Cant do it in store. Over the phone you keep hanging up. Online - this service isnt working.

• 
  None Superior (@nonesuperior) reported 17 minutes ago

  I’ve read time & again that a toxic workplace often reflects the character of its management, from senior leadership down to operations. @Concentrix is a clear example of this! And @EE is complicit in this with the upselling and unending sale targets. @Ofcom needs to look in.

• 
  Dean Ayass (@DeanAyass) reported 17 minutes ago

  So @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.

• 
  Reece Sullivan (@ReeceSullivan1) reported 20 minutes ago

  We have self driving cars, AI but I can't get **** all signal! Class @EE

• 
  Martin Elliker (@MartinElliker) reported 26 minutes ago

  @EE And a total waste of time that is - I don’t want apologies, or someone to say sorry - I want a resolution to something that has been going on for nearly a month now - not fit for purpose is how I describe the (non) service I have received from everyone I have dealt with so far