EE outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Kirkcaldy, Penicuik, and Roslin.

City	Problem Type	Report Time
Edinburgh	Internet	3 days ago
Edinburgh	Wi-fi	9 days ago
Edinburgh	Phone	10 days ago
Edinburgh	Internet	10 days ago
Edinburgh	Wi-fi	14 days ago
Edinburgh	Wi-fi	20 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  frvic93 (@frvic93) reported 1 minute ago from Edinburgh, Scotland

  @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

• 
  L. (@leahgreensx) reported 5 minutes ago from Edinburgh, Scotland

  @JohnRiofender @EE all the signal for me and none for anybody else!!

• 
  L. (@leahgreensx) reported 6 minutes ago from Penicuik, Scotland

  is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

• 
  Paige💚 (@paigelawsonhfc) reported 8 minutes ago from Edinburgh, Scotland

  Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

• 
  𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported 9 minutes ago from Edinburgh, Scotland

  @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

• 
  Simon Boothroyd (@MightyDrumbeat) reported 12 minutes ago from Edinburgh, Scotland

  @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 13 minutes ago from Edinburgh, Scotland

  @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

• 
  Sharon Somerville🕷🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@arcticlass) reported 16 minutes ago from Edinburgh, Scotland

  @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

• 
  Joao Carraro (@john_rafa) reported 24 minutes ago from Edinburgh, Scotland

  @EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.

• 
  david thomson (@gersfan141) reported 25 minutes ago from Mayfield, Scotland

  @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

• 
  Jack Miller (@jackmillerrfc) reported 32 minutes ago from Edinburgh, Scotland

  @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

• 
  Sharon (@ShazS) reported 34 minutes ago from Edinburgh, Scotland

  @EE is there an issue with the network my data doesnt seem to be working?

• 
  Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported 35 minutes ago from Inveresk, Scotland

  @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

• 
  Paul Forsyth (@paulforsyth7867) reported 36 minutes ago from Edinburgh, Scotland

  @Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

• 
  laura mac (@Lmac1985) reported 41 minutes ago from Edinburgh, Scotland

  @EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

• 
  khalid hafeez (@khalidh171) reported 46 minutes ago from Danderhall, Scotland

  @EE having problems on ee calls today

• 
  Lynsey Tasker (@LynseyTasker) reported 46 minutes ago from Kirkcaldy, Scotland

  @Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.

• 
  frvic93 (@frvic93) reported 50 minutes ago from Edinburgh, Scotland

  @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

• 
  Scott McCaig (@ScottMcCaig) reported 51 minutes ago from Edinburgh, Scotland

  @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

• 
  Grace O'Keeffe (@Grace_E_OKeeffe) reported 57 minutes ago from Edinburgh, Scotland

  @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HERATIKS (@HeratiksMusic) reported 8 minutes ago

  @EE assuming we can bin our contracts because you're not fulfilling your end of the contract by the utter dogshit signal we get after numerous complaints about it and nothing getting done about it?

• 
  Ash 1974🔴🏐 (@andy_horner) reported 8 minutes ago

  @EE Can’t even call as your system won’t let me, really is this what you call service?!?!

• 
  Paul Davis (@GtiJazzBlue) reported 10 minutes ago

  @EE Thanks but I can see on my phone that I only get 4G and 23Mbps my question is when will 5G be available? Or do I need to look at swapping providers as I'm out of contract. Been with you since the Orange analogue days - be sad to say bye but service/value is important to me.

• 
  georgeinuk (@gjw70) reported 12 minutes ago

  Come on @EE, nearly 3 weeks of issues in the bath UK area. What's going on??

• 
  sophie (@sophie_reed98) reported 13 minutes ago

  @EE how long is it going to take to fix the signal issue for Ne15 9ep. I've not seen a single person at the tower at all. I'm not happy paying for a service i can't use.

• 
  Scooby Miller (@Ragingtaxpayer) reported 13 minutes ago

  @EE Your new superhub 7 is a pile of shite, not a single one of my smart devices will connect to the wifi, even though this piece of garbage is only running 2.4ghz. Back to the old BT hub 6 because it works fine. Stop giving people garbage.

• 
  鬼萃香 OniSuika (@OniSuika) reported 15 minutes ago

  @EE Home broadband. Never seen speeds over 3mb/s even through ethernet, and now had a week of random disconnects every hour. The service check on the website hardly ever loads but when it does it reports no problem. Done the classic troubleshoots to death. How does this cost so much?

• 
  Ash Bradley (@AshWillBradley) reported 19 minutes ago

  @judewri @EE Been with EE since the orange days and never really had any issues with them.

• 
  Jabzz (@thejabzz) reported 24 minutes ago

  So @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬

• 
  Benedict Barnes (@BenjitBarnes) reported 27 minutes ago

  @EE @davehill62 Good luck getting through to a member of the team. I became a customer a month ago and still having set up issues. Constantly referred to the AI bot when I call which is useless. How do I get in touch with a person @EE ? This is super frustrating.