EE

EE Outage Report in Prestonpans, East Lothian, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestonpans, East Lothian, Scotland 03/14/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Musselburgh, Haddington, North Berwick, Kirkcaldy and Burntisland.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomMusselburgh Phone
United KingdomMusselburgh Phone
United KingdomHaddington Phone
United KingdomMusselburgh Phone
United KingdomEdinburgh Total Blackout

Community Discussion

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • GiulsMat Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

  • gersfan141 david thomson (@gersfan141) reported from Mayfield, Scotland

    @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

  • leahgreensx L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • Gillian_Nimmo Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported from Inveresk, Scotland

    @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

  • IanDuddyUK Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • MBStuff91 マーティン (@MBStuff91) reported from Edinburgh, Scotland

    I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • tootsieiam tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • bunsen1978 William (@bunsen1978) reported from Edinburgh, Scotland

    @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

  • paulbeesonactor Paul Beeson (@paulbeesonactor) reported from Edinburgh, Scotland

    @EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?

  • HarneyRowan Lisa Rowan- Harney (@HarneyRowan) reported from Bonnyrigg, Scotland

    @EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • JacobOsullivan Jacob O'Sullivan (@JacobOsullivan) reported from Edinburgh, Scotland

    It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

  • christineh182 Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • ShazS Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

  • Zenbloke 𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • arcticlass Sharon Somerville🕷🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@arcticlass) reported from Edinburgh, Scotland

    @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyPandaF1 John (@GrumpyPandaF1) reported

    Dear @EE you are a bunch of ******* gobshites! WHY after numerous years with you have you decided that I need to be over 18 (which I am) before I can send a ******* text message to pay for something? I DO NOT HAVE A ******* CREDIT CARD TO VERIFY MY AGE! **** YOU I'M LEAVING EE!

  • StroketheDog Dan Smith (@StroketheDog) reported

    @EE @DaveB1974 I've got the same issue with the app since yesterday too, I've tweeted you about this as well. And the Play store has plenty of others telling you the same thing..

  • mummyjjd jessica darnell (@mummyjjd) reported

    @EE @MissSeaPeaches @EE is the website and app still down been trying over 24 hours now to order something this is terrible!

  • JackMack_ Jack Mack (@JackMack_) reported

    @EE "expected dispatch within 24 hours" 3 days later and still no delivery date. Nearly as long as me saying I'll be 5 minutes. Never get my iPhone at this rate.

  • ostrichbrain55 Chilu (@ostrichbrain55) reported

    @EE You're causing me serious anxiety with the delay on the delivery of the ps5. It's unfair that I have to chase it up with you. The agent I spoke to was unbothered and had no explanation for the delay. Look into this as for people with anxiety this is awful. Explain.

  • Scudda85 Scott⚽🎮 (@Scudda85) reported

    @Baldsaint @EE Same here buddy. It's 100% a problem with the app, and they just need to release an update to fix it.

  • ostrichbrain55 Chilu (@ostrichbrain55) reported

    @EE @PokemonGoApp I'm black. You're causing me serious anxiety with the delay on the delivery of the ps5. It's unfair that I have to chase it up with you. The agent I spoke to was unbothered and had no explanation for the delay. Look into this as for people with anxiety this is awful. Explain.

  • RaychKings Rachel Thatcher (@RaychKings) reported

    Hi @EE I recently moved country and before I left the UK I checked with your teams help that my phone was unlocked however I tried today to add a New Irish Sim Card and it was blocked as the phone is locked. Can you please help? thanks

  • strangequark77 Danny Spring (@strangequark77) reported

    @EE - Any chance you could sort your app and website out? I've not been able to access the app in a couple of days and the same with the website. Can't check what minutes, Data Etc I have and can't even see when I'm due to top-up. This is really poor from supposedly the best!

  • ostrichbrain55 Chilu (@ostrichbrain55) reported

    @EE You took my money but then I have had to chase you up about the delivery of my order over the last 3 days. This is for the Ps5. The agent I spoke to said there was no reason for the delay and encouraged me to cancel my order. Wtf. This is causing me stress and serious anxiety