EE Outage Report in Prestonpans, East Lothian, Scotland
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Penicuik and Haddington.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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laura mac
(@Lmac1985) reported
from
Edinburgh, Scotland
@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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ZeldanFestus
(@ZeldanFestus) reported
from
Edinburgh, Scotland
I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
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L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
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Jack Miller
(@jackmillerrfc) reported
from
Edinburgh, Scotland
@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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Paige💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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Dale Roy
(@Dale_Roy) reported
from
Edinburgh, Scotland
@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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G Brodie Blacksmith
(@GBrodieBlacksm1) reported
from
Edinburgh, Scotland
@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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Dr Nicola Robinson
(@Nicola9Robinson) reported
from
Edinburgh, Scotland
@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is the services down in Edinburgh?? I havent had internet all day
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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jadee
(@jadeeosaurr) reported
hi @EE, my phone service has been very weak for the past three weeks. are you able to tell me why this is and what is being done to fix it (happy to provide location in a DM) as I’m unable to make and receive calls at the moment in my own home. thankyou in advance! Jade
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IGL
(@IndigoLousie) reported
@EE hello I want to cancel my phone contract - how do I go about this? Thanks
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Matt Hall
(@matthall1973) reported
@EE Twitter app via your network. Logs straight in via any Wi-fi but for some reason it won’t load over your network.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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eloise
(@eloisecampbel45) reported
@EE for the past two days now I have been receiving a rubbish service from ee the line is bad and so is the internet , I can’t call anyone or text , it’s only now the internet has decided to work , and I’m sure it will cut out again after 10 mins , it’s been like this for 2 days
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Matt Hall
(@matthall1973) reported
@EE Yes please. I can’t login on my other device when over network. Wi-fi is fine but just not logging in at all. Logged out and now can’t get back in. Login details all fine and can do it on another device over a different network
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Mark Tonge
(@tonge_mark) reported
@EE A lot better offers from other networks. And network not that clever so don't see why !!!!
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MSTKN
(@MSTKN51868544) reported
@Mike1905Chelsea @EE Network is ok. Bad thing is there overpriced and the Apple phones are still network locked most providers are providing the phones unlocked now due to the law coming into force in December. Total greed from EE.
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Alex
(@m0useClicker) reported
@orange @EE they can not help me and forwarded me to Orange Polska and they are not much help either
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💥James💥
(@JamesPowers365) reported
@EE I would assume that the repair cost would be the same. The crack is as a result of internal damage and not the phone been dropped (not dropped by us anyway), unfortunately I believe best solution is to pay it up and move on, as My Good lady would likely pursue the CRA 2015.