EE Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Edinburgh and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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ZeldanFestus
(@ZeldanFestus) reported
from
Edinburgh, Scotland
I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
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L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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Giulia Mattei
(@GiulsMat) reported
from
Edinburgh, Scotland
@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is the services down in Edinburgh?? I havent had internet all day
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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Dale Roy
(@Dale_Roy) reported
from
Edinburgh, Scotland
@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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Ian Duddy
(@IanDuddyUK) reported
from
Edinburgh, Scotland
@EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
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G Brodie Blacksmith
(@GBrodieBlacksm1) reported
from
Edinburgh, Scotland
@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
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Sharon
(@ShazS) reported
from
Edinburgh, Scotland
@EE is there an issue with the network my data doesnt seem to be working?
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
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Paige💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
EE Issues Reports
Latest outage, problems and issue reports in social media:
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xiana
(@xianathikk) reported
@EE Im having trouble with my phone number it allows me to call people but when people try call me it sais im disconnected or not with your service
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mossup
(@mossupmossup) reported
@EE Hi, for over a week now the Didcot area has been having alot of issues, a week ago EE said it would be sorted, what is the actual issue in this area? if I knew then I would know why its taking so long to sort. Thankyou
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@EE I am still waiting for a response, is Customer Service around today? if so put them on
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Kevin Oshea
(@KevinOshea6) reported
@Apple @EE Apple you should be ashamed of yourself 8 weeks my 10 year old son has had no phone due to active lock EE have given me proof of purchase and we’ve sent you everything and yet you still have not unlocked the phone shame on you Apple your customer service is shocking
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Marc Podesta
(@Podesta1989) reported
@AntStephen @EE is just as bad in the ground mate. Had to turn off 5g to even get a webpage up but even on 4g sky sports app doesn't work. Must be in a dead zone but with full bars 🤷
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@EE I have just tried to top up for my pack to renew tomorrow and it says it does not recognise my card I am sick of this had a problem last month, I am sure I used the card on last bill get someone to call if you can't Thanks Keith Do not ignore like last time
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Amanda Darby
(@Amanda_Darby) reported
@EE no IPhone 13 pro max delivered then - what a surprise. I was told Friday. Signed the agreements and now no phones for a month. Not a happy business customer at all.
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Frostie
(@frosticals) reported
@EE I’m try to contact you to change my address and you keep hanging up very poor
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@EE sort out 150 and get this sorted I am not havi f this every month do your job or I might have to find another providor 2 months running I have had this problem now get a human on the computer or ring and check my bill and update my card like you should have 19th
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Dan 💛
(@mylifeiswicked) reported
@AlfieBack__ @EE I refused to pay my phone bill as my 4G has not worked for over a year and they expect me to pay £100 a month - they can **** right off