EE outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received May 20, 11:51 AM GMT+1.
- Total Blackout (58%)
- Internet (31%)
- Phone (8%)
- Wi-fi (4%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Roslin, Penicuik, and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 1 day ago |
|
Roslin
|
Internet | 1 day ago |
|
Edinburgh
|
Internet | 2 days ago |
|
Penicuik
|
Internet | 2 days ago |
|
Penicuik
|
Phone | 7 days ago |
|
Edinburgh
|
Total Blackout | 8 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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William (@bunsen1978) reported from Edinburgh, Scotland@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.
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Christine Hastie (@christineh182) reported from Prestonpans, Scotland@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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Lisa Rowan- Harney (@HarneyRowan) reported from Bonnyrigg, Scotland@EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.
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Sharon Somerville🕷🇨🇦🏴🇪🇺🇺🇦 (@arcticlass) reported from Edinburgh, Scotland@EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks
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Kim❤ (@kimdiane2685) reported from Edinburgh, Scotland@EE is your network down as both my broadband and 4G isn’t working TIA Kim
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Sharon (@ShazS) reported from Edinburgh, Scotland@EE is there an issue with the network my data doesnt seem to be working?
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Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland@EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.
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Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
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Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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Paige💚 (@paigelawsonhfc) reported from Edinburgh, ScotlandAnyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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マーティン (@MBStuff91) reported from Edinburgh, ScotlandI thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...
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Richard Peat (@RTPeat) reported from Kinghorn, Scotland@EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.
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khalid hafeez (@khalidh171) reported from Danderhall, Scotland@EE having problems on ee calls today
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Paul Beeson (@paulbeesonactor) reported from Edinburgh, Scotland@EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?
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Chris (@Chris_________M) reported from Edinburgh, Scotland@ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!
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Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
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𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴 (@Zenbloke) reported from Edinburgh, Scotland@IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich
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Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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Chris (@Chris_________M) reported from Edinburgh, Scotland@EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.
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Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Hayhurst (@HayhurstDarren) reported@EE No my contract is up Dec 27. Just trying to sort the issue out without having to buy a 3rd party router. I need to be able to prioritise online gaming but that cant be done on a smart hub 2. To get a 3rd party router and set up is a challenge.
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Danny Kirkman (@danny28123) reported@EE I still cannot login to my business account on the app because you can’t link my devices. This has been going on weeks now, what’s going on ?
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im kind of a big deal (@markie_69) reported@EE can you please recommend a shop that has competent staff please? Been to Stevenage and Watford and I've never experienced such inept service..trying to take a phone in for repair is impossible..it really shouldn't be this difficult!!
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Paula m (@PaulaRossi47) reported@EE I was given pak code in EEstore it was awful got told they could not compete with sky so you lost me
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Sarah-Kimberley (@PlayforthSarah) reported@EE I am sick of this now, WHY CAN I NOT ACCESS MY BROADBAND AND TV ON EE APP? I am more than happy to cancel all my services including phones and tablets as well as tv and broadband unless this is dealt with! Oh let me guess we can not help please call?! No! I would like account
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Richard Marshall (@Marzy1867) reported@EE with just awful customer service. "Sold" broadband to wfh and stream and we get 6 mps (six) to 10 (ten) down from 250 with old provider. Agent closed complaint within 5 seconds of setting it up (without consent). When the mobiles come for renewal they are all gone.
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DML (@DMLYONDER) reported@EE ee says they the best network lol a joke now our Internet is down home phone line down permanently and we are both vulnerable people's and I can't do my job as I work from home..
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Catherine (@Kate00019) reported@EE hi, do you reply to the DMs? Been abroad, my number is deactivated, can't use the app and calling doesn't seem to work. I've DMd you. Please help 🥹
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Love2knit4love (@Love2knit4love) reported@EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(
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Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reportedI’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t but help think there’s a flaw in that process? @Ee can you please DM me with a number I can ring