EE outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Kirkcaldy, Penicuik, and Roslin.

City	Problem Type	Report Time
Edinburgh	Wi-fi	4 days ago
Kirkcaldy	E-mail	4 days ago
Edinburgh	Phone	5 days ago
Edinburgh	Internet	13 days ago
Edinburgh	Total Blackout	14 days ago
Penicuik	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  laura mac (@Lmac1985) reported 2 minutes ago from Edinburgh, Scotland

  @EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

• 
  Joao Carraro (@john_rafa) reported 7 minutes ago from Edinburgh, Scotland

  @EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.

• 
  Dr Nicola Robinson (@Nicola9Robinson) reported 10 minutes ago from Edinburgh, Scotland

  @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

• 
  L. (@leahgreensx) reported 11 minutes ago from Penicuik, Scotland

  is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

• 
  Scott McCaig (@ScottMcCaig) reported 13 minutes ago from Edinburgh, Scotland

  @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

• 
  L. (@leahgreensx) reported 19 minutes ago from Edinburgh, Scotland

  @JohnRiofender @EE all the signal for me and none for anybody else!!

• 
  Richard Peat  (@RTPeat) reported 19 minutes ago from Kinghorn, Scotland

  @EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 21 minutes ago from Edinburgh, Scotland

  @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

• 
  Lisa Rowan- Harney (@HarneyRowan) reported 22 minutes ago from Bonnyrigg, Scotland

  @EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.

• 
  𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported 22 minutes ago from Edinburgh, Scotland

  @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

• 
  Joao Carraro (@john_rafa) reported 25 minutes ago from Edinburgh, Scotland

  @EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB

• 
  William (@bunsen1978) reported 27 minutes ago from Edinburgh, Scotland

  @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

• 
  ZeldanFestus (@ZeldanFestus) reported 37 minutes ago from Edinburgh, Scotland

  I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

• 
  Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported 44 minutes ago from Inveresk, Scotland

  @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

• 
  tootsietweets (@tootsieiam) reported 45 minutes ago from Edinburgh, Scotland

  Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

• 
  Joao Carraro (@john_rafa) reported 46 minutes ago from Edinburgh, Scotland

  @iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh

• 
  Paige💚 (@paigelawsonhfc) reported 47 minutes ago from Edinburgh, Scotland

  Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

• 
  Giulia Mattei (@GiulsMat) reported 48 minutes ago from Edinburgh, Scotland

  @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

• 
  Paul Milham (@paulmilham) reported 51 minutes ago from Edinburgh, Scotland

  Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

• 
  Graham Muncie (@therealmuncie) reported 53 minutes ago from Edinburgh, Scotland

  @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Reid (@garyreid94) reported 7 minutes ago

  @EE @_nicks_tweets You clearly have issues get it sorted

• 
  Claire Mulholland (@clairemul87) reported 8 minutes ago

  @EE im abroad and cant access my roaming i cant contact anyone and will lose WiFi soon please help

• 
  Natalie (@Natz_Fay) reported 11 minutes ago

  @EE @_nicks_tweets I’m also suddenly getting no service at all. I’m here travelling in Denmark!

• 
  Dan Bishop (@DanBish2332) reported 12 minutes ago

  @EE hi I have a new broadband provider and I was told when they took over the line it would cancel my EE one. How do I check thats actually happening as my EE broadband is still on and nothing showing on my billing. Need it cancelled otherwise im paying twice. Cheers.

• 
  David Booth (@Boothy_4) reported 14 minutes ago

  @clairemul87 @EE Same issue!

• 
  Chris Page (@chrispnewrdm71) reported 14 minutes ago

  @EE why is it every time I go to Dorset or Somerset the coverage is always terrible ? I have virtually no signal at all . My wife is on Tesco and never has a problem. Why am I paying so much more for poor service? What’s happening to EE ?

• 
  Ollie (@ollie_beadle) reported 14 minutes ago

  @EE @_nicks_tweets In Cyprus having roaming issues to

• 
  Json (@Stuff1646) reported 19 minutes ago

  @EE @jpwhutv @EE You have always had poor speeds everywhere and yet you charge arm 'n' leg to use it.

• 
  Margaret Newbery (@mege09) reported 20 minutes ago

  @EE We are still getting texts saying there is a problem at the moment every day - which is not good enough and very frustrating as we can’t do much on our phones !!

• 
  David (@davidofsussex) reported 23 minutes ago

  @StupidNeilAgain @DaniYesod @EE Saying you want to cancel gets you put through to a relatively A-list customer services ***, and they’ll be able to do more or less anything you need.