EE Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Haddington and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Haddington |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Joao Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.
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Dale Roy
(@Dale_Roy) reported
from
Edinburgh, Scotland
@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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Paul Forsyth
(@paulforsyth7867) reported
from
Edinburgh, Scotland
@Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
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Joao Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh
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Dr Nicola Robinson
(@Nicola9Robinson) reported
from
Edinburgh, Scotland
@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
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laura mac
(@Lmac1985) reported
from
Edinburgh, Scotland
@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is the services down in Edinburgh?? I havent had internet all day
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Jack Miller
(@jackmillerrfc) reported
from
Edinburgh, Scotland
@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work
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Chris
(@Chris_________M) reported
from
Edinburgh, Scotland
@ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!
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Chris
(@Chris_________M) reported
from
Edinburgh, Scotland
@EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either
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Simon Boothroyd
(@MightyDrumbeat) reported
from
Edinburgh, Scotland
@EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.
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Joao Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.
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ZeldanFestus
(@ZeldanFestus) reported
from
Edinburgh, Scotland
I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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Lynsey Tasker
(@LynseyTasker) reported
from
Kirkcaldy, Scotland
@Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.
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Kim❤
(@kimdiane2685) reported
from
Edinburgh, Scotland
@EE is your network down as both my broadband and 4G isn’t working TIA Kim
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Emms
(@emms_ian) reported
@EE Hi, I want to move a PAYG phone number from one EE sim, to another EE sim, how do I do this please? Is it via a PAC code like you would switching from one network to another? Thanks.
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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julie elliott
(@julieelliott_01) reported
@EE I’ve no service, is it down again. West Lancs
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Garreth Bull
(@BullGarreth) reported
@EE just arrived in Italy, Im not getting any signal at all, my partners with 02 and her's works fine
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Jo Canham
(@JoCanham1) reported
@EE I can’t log into my online account, it just times out. Are you aware of an issue? Secondly would my account details show the IMEI number of my iPad? I need to arrange a repair through Apple but I can’t proceed without the IMEI number so I’m totally stuck!
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Naz Khanum
(@khanum_naz) reported
@EE I’ve been trying to call 150 and 07973100150, line keeps disconnected please help
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Filipino Chino
(@filipino_chino) reported
@plusnet regarding scam callers on your mobile service (@EE) what can i do to cut this down. I must have been put on a list as i am getting daily calls, had about 5 today. I don't mind wasting scammers times, but it's getting a bit too much at the moment
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Neil
(@Mr_neil_c) reported
@EE when my wife logs in it says she isn’t the account holder but she is, we ordered it and set it up in her name, can you help as need to change direct debit info or you won’t get paid!
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James McWilliam
(@jmcwilliam13) reported
@EE @rootmetrics Hi EE, I’m struggling to contact to customer services. I cannot call them via any option. I try connecting you via messaging online however, that keeps disconnecting. What is happening?
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Ahura Mazda
(@__Ahura_Mazda__) reported
.@TfL Hi TFL when are you fixing the @EE WiFi at Stockwell station?! It works at every station except Stockwell. It hasn’t been working for several MONTHS now and many other people have also clearly also reported this but no acknowledgment of the problem or fix.. Pls investigate!