EE outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 22, 11:00 PM GMT+1.
- Internet (30%)
- Phone (30%)
- Total Blackout (20%)
- E-mail (10%)
- Wi-fi (10%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Dalkeith, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 4 days ago |
|
Dalkeith
|
Internet | 4 days ago |
|
Edinburgh
|
Phone | 8 days ago |
|
Edinburgh
|
Phone | 8 days ago |
|
Edinburgh
|
Total Blackout | 9 days ago |
|
Edinburgh
|
Phone | 9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Sharon Somerville🕷🇨🇦🏴🇪🇺🇺🇦 (@arcticlass) reported from Edinburgh, Scotland@EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks
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laura mac (@Lmac1985) reported from Edinburgh, Scotland@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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Chris (@Chris_________M) reported from Edinburgh, Scotland@ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!
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Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland@EE Is the services down in Edinburgh?? I havent had internet all day
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L. (@leahgreensx) reported from Edinburgh, Scotland@JohnRiofender @EE all the signal for me and none for anybody else!!
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Christine Hastie (@christineh182) reported from Prestonpans, Scotland@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland@EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.
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frvic93 (@frvic93) reported from Edinburgh, Scotland@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either
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Stevie White (@steviewhite1) reported from Edinburgh, Scotland@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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Jacob O'Sullivan (@JacobOsullivan) reported from Edinburgh, ScotlandIt drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.
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khalid hafeez (@khalidh171) reported from Danderhall, Scotland@EE having problems on ee calls today
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Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
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マーティン (@MBStuff91) reported from Edinburgh, ScotlandI thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...
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Paige💚 (@paigelawsonhfc) reported from Edinburgh, ScotlandAnyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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Chris (@Chris_________M) reported from Edinburgh, Scotland@EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.
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Sharon (@ShazS) reported from Edinburgh, Scotland@EE is there an issue with the network my data doesnt seem to be working?
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB
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Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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frvic93 (@frvic93) reported from Edinburgh, Scotland@EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Newby (@Newby13Craig) reportedAnyone having problems getting thou to @EE last 4 Calls were holding over 40 minutes at a time
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Jennifer Williamson (@Jenniferdiana60) reported.@EE can you please sort out your service and signal issues in Derby can barely make calls and send texts having to connect to my home WiFi as the signal keeps dropping been like this the last 2 days 😑
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simon withers (@KalEl_WBS) reported@EE Says they’re improving the network will be down for 3hrs, good job I’ve got WiFi then.
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Oliver Hodgson (@OliverH69492772) reportedBack when huawei were in the UK signal was amazing all over! Now it’s a struggle to get signal anywhere, phone dips in and out of signal driving around Exeter. @EE has piss poor signal all over it’s chuffing ridiculous.
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Taylor Grey (@Taylorgrey31) reported@SpeedyTyping @EE That sounds incredibly frustrating, especially after being a loyal customer and giving them chances to resolve it. 💙 I hope EE listens and puts this right quickly. What outcome would make you feel fairly treated?
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Mr Gray (@Monetization26) reportedSo today has been a new low for @EE a staff member has refused to connect me to there cancellation team and then telling me I don’t have the right to cancel. As a consumer we all have the right to cancel if we are not getting the service that we pay for!!. @Ofcom
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Kev (@KevlarBrock) reported@MarkDavisonUK @EE @Plusnet ONT (always green, never a red LOS light) even during outages hub shows aqua. Earlier had DNS issues before connection dropped. Gathering data for exec office call Wednesday. Interesting re: router…
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Raymond Dillon (@rayd_250592) reported@EE Broadband and phone down in the BT79 postcode checker. Any idea when it will be back up?
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Scotland The Great (@ScotlandTheGr8) reported@EE I did call. Your advisor basically said it was the best he could do (and it was worse than your own new customer offers).
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JT (@JTXbox) reported@Alwhab58298Bd @EE @JezCorden Are you an EE customer in the UK, I don't have spare codes