EE Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Haddington and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Haddington |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is the services down in Edinburgh?? I havent had internet all day
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work
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laura mac
(@Lmac1985) reported
from
Edinburgh, Scotland
@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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Dale Roy
(@Dale_Roy) reported
from
Edinburgh, Scotland
@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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Simon Boothroyd
(@MightyDrumbeat) reported
from
Edinburgh, Scotland
@EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
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Lynsey Tasker
(@LynseyTasker) reported
from
Kirkcaldy, Scotland
@Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.
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Dr Nicola Robinson
(@Nicola9Robinson) reported
from
Edinburgh, Scotland
@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
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Paige💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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Jack Miller
(@jackmillerrfc) reported
from
Edinburgh, Scotland
@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
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G Brodie Blacksmith
(@GBrodieBlacksm1) reported
from
Edinburgh, Scotland
@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
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ZeldanFestus
(@ZeldanFestus) reported
from
Edinburgh, Scotland
I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Lloyd
(@GrahamL20411470) reported
@EE The person using 07497348686 said they were from santander bank, fraud dept he was trying to obtain details about my father who had past away recently. I have spoken to the bank & given them details. they confirmed they do not use mobile no the network used is yours EE
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Dave Muir
(@davedoo1974) reported
from
Blairgowrie, Scotland
@EE just wondering if you’re online payment system is down?
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Terence Fishcheese
(@TFishcheese) reported
@ItsJamesPowers @EE @SamsungUK Frisbee that phone out the window and stop your direct debit to EE. Buy an iPhone. Problem solved.
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Cornish TeaBell
(@CornishTeabell) reported
@EE trying to sign into my EE account but it's going to a blank page with one word BLOCKED please help
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Ell Emm
(@lee_evo1) reported
@SkyUK have absolutely emptied my bank account and left me with exactly £4 odd till after new year, I guess I better get used to having no electric. Which is funny because I'll have paid for a service I can't use. @EE @bt_uk do you have any offers on? We're not staying with sky
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Hathor
(@Hathor32563459) reported
@EE how convenient! EE staff abuse a customer, then 'suddenly' the client is blocked. Only weak companies do that.
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Daniel
(@spasypaddy) reported
Why is @EE the worst network? Think I'm gonna leave in the next few weeks for a better more reliable provider.
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Steven
(@Ste_Pitt) reported
@EE Hi. I cannot buy a new pack. It’s not letting me do it online, and when i use 150 to do it the call just cuts off when i select the option to top up. I literally cannot top up this is crazy. Can you help please?
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Dan
(@TheDanPollitt_) reported
@EE Hi, when I told your messaging service they told me it was fake and to report it. When I called you help line they told me it was fake and to report it. But it was genuine ? Everything’s sorted now anyway
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Dan Grott
(@danmm27) reported
@bt_uk @EE I’ve made an order for the new unbreakable broadband I was wondering before my BT broadband is activated can I use the EE backup network as my temporary Wi-Fi until my activation date?