EE outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, and Dalkeith.

City	Problem Type	Report Time
Edinburgh	Total Blackout	3 hours ago
Edinburgh	Total Blackout	1 day ago
Edinburgh	Total Blackout	1 day ago
Edinburgh	Wi-fi	5 days ago
Edinburgh	Internet	6 days ago
Edinburgh	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  david thomson (@gersfan141) reported 6 minutes ago from Mayfield, Scotland

  @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

• 
  Joao Carraro (@john_rafa) reported 6 minutes ago from Edinburgh, Scotland

  @EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 7 minutes ago from Edinburgh, Scotland

  @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

• 
  L. (@leahgreensx) reported 11 minutes ago from Penicuik, Scotland

  is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

• 
  G Brodie Blacksmith (@GBrodieBlacksm1) reported 15 minutes ago from Edinburgh, Scotland

  @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

• 
  Dr Nicola Robinson (@Nicola9Robinson) reported 17 minutes ago from Edinburgh, Scotland

  @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

• 
  Sharon Somerville🕷🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@arcticlass) reported 23 minutes ago from Edinburgh, Scotland

  @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

• 
  Kim❤ (@kimdiane2685) reported 27 minutes ago from Edinburgh, Scotland

  @EE is your network down as both my broadband and 4G isn’t working TIA Kim

• 
  Sharon (@ShazS) reported 27 minutes ago from Edinburgh, Scotland

  @EE is there an issue with the network my data doesnt seem to be working?

• 
  frvic93 (@frvic93) reported 28 minutes ago from Edinburgh, Scotland

  @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

• 
  Giulia Mattei (@GiulsMat) reported 31 minutes ago from Edinburgh, Scotland

  @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

• 
  Jack Miller (@jackmillerrfc) reported 36 minutes ago from Edinburgh, Scotland

  @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

• 
  Christine Hastie (@christineh182) reported 39 minutes ago from Prestonpans, Scotland

  @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

• 
  Lynsey Tasker (@LynseyTasker) reported 42 minutes ago from Kirkcaldy, Scotland

  @Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.

• 
  Joao Carraro (@john_rafa) reported 47 minutes ago from Edinburgh, Scotland

  @EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB

• 
  L. (@leahgreensx) reported 52 minutes ago from Edinburgh, Scotland

  @JohnRiofender @EE all the signal for me and none for anybody else!!

• 
  Gemma (@gbruce14) reported 55 minutes ago from Edinburgh, Scotland

  @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

• 
  Lisa Rowan- Harney (@HarneyRowan) reported 55 minutes ago from Bonnyrigg, Scotland

  @EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.

• 
  マーティン (@MBStuff91) reported 56 minutes ago from Edinburgh, Scotland

  I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...

• 
  ZeldanFestus (@ZeldanFestus) reported 60 minutes ago from Edinburgh, Scotland

  I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported 2 minutes ago

  @tenerifepete @LeilaniDowding @EE They’re supposed to work off GPS- when there is signal of course!

• 
  Paul Hannan (@paulhannan1234) reported 2 minutes ago

  @Amy_90_x @EE U should block all scam calls on ur phone and ur network wont let the calls through thats what I did

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 3 minutes ago

  @EE I don't want to call you. And what will calling 150 do? I'm not even a customer of yours now. You are mishandling old data you hold about me. Which is why I raised the complaint.

• 
  micka9990 (@Michael66108716) reported 4 minutes ago

  @EE Do you access to accounts in your high street stores? I’ve just been on phone for 25 mins and eventually spoke to a lady but still the same issue

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 6 minutes ago

  @LeilaniDowding @EE Oh and the mast had gone down too so the mobile phone wouldn’t work either! I had to drive over to check on my parents.

• 
  Dudley (@agoldentale) reported 6 minutes ago

  @EE Thanks, managed to top up via your link. There's definitely an app issue, it asked for approval in banking app which was done and then top up approved and then nothing happened. Balance didn't change and money didn't leave bank, unfortunately didn't manage to get a screenshot

• 
  S (@Sarah_FireHorse) reported 6 minutes ago

  @LeilaniDowding @EE So the answer seems to be an emergency generator. Or you can plug starlink into a car adapter - that’s another emergency option, run it off your car battery.

• 
  Chris Ross-Lewin (@crosslewin) reported 7 minutes ago

  @EE So can I use for free as a mobile not home broadband customer

• 
  VisionsofGold (@VisionsofGold) reported 7 minutes ago

  So @ee after calling 150 the answer is no. 18 years of customer loyalty gets you nothing. Couldn't even waive the early upgrade fee. A real shame. Better to wait until the end of the contract and leave? @MartinSLewis @MoneySavingExp

• 
  Phil Coyne (@PhilCoyne) reported 8 minutes ago

  @EE Don't worry though, I've already contacted my MP and will send everything over to Watchdog soon. Great way to treat a disabled customer, I'm sure the public will be shocked at the behaviour of a multi million pound company 👍