EE outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Kirkcaldy, and Penicuik.

City	Problem Type	Report Time
Edinburgh	Internet	2 hours ago
Edinburgh	E-mail	4 days ago
Edinburgh	Wi-fi	10 days ago
Edinburgh	Internet	16 days ago
Edinburgh	Total Blackout	19 days ago
Edinburgh	Internet	27 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  Chris (@Chris_________M) reported 3 minutes ago from Edinburgh, Scotland

  @EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.

• 
  Gemma (@gbruce14) reported 7 minutes ago from Edinburgh, Scotland

  @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

• 
  Joao Carraro (@john_rafa) reported 12 minutes ago from Edinburgh, Scotland

  @iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏

• 
  Lynsey Tasker (@LynseyTasker) reported 12 minutes ago from Kirkcaldy, Scotland

  @Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.

• 
  Joao Carraro (@john_rafa) reported 16 minutes ago from Edinburgh, Scotland

  @iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh

• 
  david thomson (@gersfan141) reported 19 minutes ago from Mayfield, Scotland

  @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

• 
  Sharon Somerville🕷🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@arcticlass) reported 21 minutes ago from Edinburgh, Scotland

  @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

• 
  Paul Forsyth (@paulforsyth7867) reported 22 minutes ago from Edinburgh, Scotland

  @Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

• 
  Jacob O'Sullivan (@JacobOsullivan) reported 22 minutes ago from Edinburgh, Scotland

  It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

• 
  Simon Boothroyd (@MightyDrumbeat) reported 23 minutes ago from Edinburgh, Scotland

  @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

• 
  Sharon (@ShazS) reported 26 minutes ago from Edinburgh, Scotland

  @EE is there an issue with the network my data doesnt seem to be working?

• 
  Scott McCaig (@ScottMcCaig) reported 26 minutes ago from Edinburgh, Scotland

  @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

• 
  Chris (@Chris_________M) reported 35 minutes ago from Edinburgh, Scotland

  @ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!

• 
  Giulia Mattei (@GiulsMat) reported 35 minutes ago from Edinburgh, Scotland

  @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

• 
  Paige💚 (@paigelawsonhfc) reported 36 minutes ago from Edinburgh, Scotland

  Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

• 
  Christine Hastie (@christineh182) reported 37 minutes ago from Prestonpans, Scotland

  @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 47 minutes ago from Edinburgh, Scotland

  @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

• 
  Joao Carraro (@john_rafa) reported 51 minutes ago from Edinburgh, Scotland

  @EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB

• 
  L. (@leahgreensx) reported 53 minutes ago from Edinburgh, Scotland

  @JohnRiofender @EE all the signal for me and none for anybody else!!

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 54 minutes ago from Edinburgh, Scotland

  @EE Is the services down in Edinburgh?? I havent had internet all day

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Williamson (@ellakerris) reported 7 minutes ago

  @EE @danfotoman1 @ee are so ****, i used to have 7 phones and 2 i pads with them, i`m finally down to 1 phone and i still feel like they are ripping me off. good luck you`ll need it

• 
  Birduder344 (@Birduder344) reported 10 minutes ago

  That's the end of c.28 years with @EE , started with Freeserve - Wanadoo - Orange, finally @EE good service overall, must say, shame they treat their loyal customers with such contempt. @vodafone been okay so far, at least the guy called me to check all was okay as he promised!

• 
  Of Mice and Men (@Topstop1) reported 13 minutes ago

  @EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? 🤬

• 
  Martin Elliker (@MartinElliker) reported 13 minutes ago

  @EE I didn’t want to come back to EE for exactly these reasons - customer service - total pile of 💩

• 
  Paul McCaffrey (@PaulMac9) reported 15 minutes ago

  @EE What's the craic with your signal in Hexham tonight?

• 
  Paul D (@PaulDee9) reported 15 minutes ago

  @KellyHatfieldx @EE No big company cares about you or your service. Their full responsibility extends to grabbing your money. After that any 'correspondence' is reducing their profit on your transaction. Thats why they have AI and bots designed to make you so frustrated that you will just give up.

• 
  Fung (@androidfung) reported 18 minutes ago

  @EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.

• 
  ShawShot (@ShawShot) reported 18 minutes ago

  Hey @EE. Can you let me know when a tech order will be dispatched. It’s currently showing as delayed on my order status. I’ve been told’ maybe something will happen in the next few days’. Item is showing as ‘in stock’, could you direct me to the team who could accurately help.

• 
  Liam Purves (@purves_liam) reported 18 minutes ago

  So had an email from @EE saying my TNT Sport is going up to £25pm, message us to cancel the sub. Messaged and they say it will cost £20pm if I want it again! So seems cheaper to cancel and resubscribe! How does that benifit loyal customers? @MartinSLewis @moneysavingexp

• 
  bunmi mojekwu (@bunmimojekwu) reported 20 minutes ago

  @EE and if you won’t help sufficiently. LEAVE ME ALONE