EE Outage Report in Prestonpans, East Lothian, Scotland
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Edinburgh and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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マーティン
(@MBStuff91) reported
from
Edinburgh, Scotland
I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...
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Jacob O'Sullivan
(@JacobOsullivan) reported
from
Edinburgh, Scotland
It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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Lisa Rowan- Harney
(@HarneyRowan) reported
from
Bonnyrigg, Scotland
@EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.
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tootsietweets
(@tootsieiam) reported
from
Edinburgh, Scotland
Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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Gillian Nimmo 🏉🏴❤️🐻
(@Gillian_Nimmo) reported
from
Inveresk, Scotland
@EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!
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Paul Beeson
(@paulbeesonactor) reported
from
Edinburgh, Scotland
@EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?
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david thomson
(@gersfan141) reported
from
Mayfield, Scotland
@EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔
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Giulia Mattei
(@GiulsMat) reported
from
Edinburgh, Scotland
@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!
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L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
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Ian Duddy
(@IanDuddyUK) reported
from
Edinburgh, Scotland
@EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.
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L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
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𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴
(@Zenbloke) reported
from
Edinburgh, Scotland
@IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich
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William
(@bunsen1978) reported
from
Edinburgh, Scotland
@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.
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Sharon
(@ShazS) reported
from
Edinburgh, Scotland
@EE is there an issue with the network my data doesnt seem to be working?
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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Sharon Somerville🕷🇨🇦🏴🇪🇺🇺🇦
(@arcticlass) reported
from
Edinburgh, Scotland
@EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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KIM
(@KIMYV) reported
@EE Please can you confirm is the mast down or works going on in Da17 area london no internet 4g since 10am still not working now. VERY frustrating was bad also yesterday but today dosent work at all!
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Jo Jo
(@JoanneTatchley) reported
@EE offered an upgrade, then told the deal didn’t existed. Told to wait 72 hrs&message if no one got back to me. Still waiting&4 tweets ignored. Disgrace. I’ve had poor signal in my area for two yrs with no reception while locked down and pregnant, 4 products and 19 yrs if custom
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David Steel
(@RealDavidJSteel) reported
@EE I am being told by Openreach that your 4G network can provide USO capable broadband in Abergavenny… it can’t, it is dire, at best 1.5mbps. Could you use your 5G network to tell them that, or do I simply have to relocate to Yr Wyddfa
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.
(@mrniceguy33333) reported
@EE I called EE and they don’t give a crap
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abbie
(@abbie_smithhh) reported
@EE you gonna fix the data and signal anytime soon? Know lot of people in Southampton and no ones is working!
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MrCh00
(@Jimmy__Cheung) reported
@EE hi. Been a long term customer but I’m swayed by @O2 cheaper tariff. Just ordered a payg sim to test the signal out 😬
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Gill Hider
(@giz1964) reported
@marcusBBbentley @EE Disgraceful, these companies do not give a **** pardon my language about the elderly. My mum hated chip and pin and used cheques all the time. It would be nice if another network jumped in to help your poor dad.
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Brian Litster
(@brianlitster) reported
@EE Good afternoon, I am having signal problems (no signal at all) and your network checker says I should have almost full 4g signal, any ideas ?
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Benjamin Blyth
(@bjblyth) reported
Hi @ee - your 4G has stopped in LE2 2FS - can you pull some strings to get it working again? Have spoken to your tech support, they’re completely unaware of any issues. Thanks!
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Nigel Jones
(@planetf1) reported
@GettinTwitta @EE I had an issue when I received the sim. Turned out to be a Vodafone profile overriding the apn settings when using dual sim. New to me! Anyway they were really helpful, logical, friendly, professional, knowledgable (esp for 1st level) and we got there. So was impressed actually