EE Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Musselburgh, Penicuik, Dalkeith, East Lothian, Danderhall and Midlothian.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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khalid hafeez
(@khalidh171) reported
from
Danderhall, Scotland
@EE having problems on ee calls today
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Sharon Somerville🕷🇨🇦🏴🇪🇺🇺🇦
(@arcticlass) reported
from
Edinburgh, Scotland
@EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks
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Gillian Nimmo 🏉🏴❤️🐻
(@Gillian_Nimmo) reported
from
Inveresk, Scotland
@EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!
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Paul Beeson
(@paulbeesonactor) reported
from
Edinburgh, Scotland
@EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?
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Lisa Rowan- Harney
(@HarneyRowan) reported
from
Bonnyrigg, Scotland
@EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.
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tootsietweets
(@tootsieiam) reported
from
Edinburgh, Scotland
Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱
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Jacob O'Sullivan
(@JacobOsullivan) reported
from
Edinburgh, Scotland
It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.
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マーティン
(@MBStuff91) reported
from
Edinburgh, Scotland
I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...
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𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴
(@Zenbloke) reported
from
Edinburgh, Scotland
@IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich
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david thomson
(@gersfan141) reported
from
Mayfield, Scotland
@EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔
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William
(@bunsen1978) reported
from
Edinburgh, Scotland
@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.
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Giulia Mattei
(@GiulsMat) reported
from
Edinburgh, Scotland
@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!
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Sharon
(@ShazS) reported
from
Edinburgh, Scotland
@EE is there an issue with the network my data doesnt seem to be working?
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Ian Duddy
(@IanDuddyUK) reported
from
Edinburgh, Scotland
@EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
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L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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carl hancy
(@HancyCarl) reported
@EE Do we get a refund for loss of service ?
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Gareth
(@gareth_90210) reported
Has @EE developed another fault on their line? Our signal has just disappeared
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Lucy
(@LucyElizabeth_J) reported
@EE I’ve been having terrible issues with my broadband is it just me or a wider issue? Also for how long it’s being going on I’d like to discuss cancelling the broadband and going back to my previous provider please
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Sarah-Kimberley
(@PlayforthSarah) reported
@EE never join EE. Phone has lack of data in Spain despite having roaming and now back in UK same issue with data only works on WiFi.... @ThreeUK you got any good deals?
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J1Gs4w1892
(@J1Gs4w1892) reported
@EE How do we get compensation for loss of earnings as we had 2 days of earnings for 4 drivers lost because of a “software issue”. It’s ridiculous that it’s 2025 and there is no backup for this happening!
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Paul steele
(@Br0kenStarr) reported
@EE cont... Off taken, to absolutely zero communication from EE other than my original order confirmation. This simply is not good enough & a very poor first impression. I'm now out of pocket due to days taken off work & still without a phone or any information. Tempted to cancel
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Paul steele
(@Br0kenStarr) reported
Hey @EE , I just wanted to raise that the experience of trying to become an EE mobile customer for the first time has been nothing short of awful! After nearly 2 weeks of waiting for my phone, 3 calls to EE and being promised it would be delivered the next day, 2 unpaid days...
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steve leahy
(@steviedon) reported
@EE please help. Been trying to add a data roaming package on (just arrived in USA) and your app keeps refusing to let me add one. Been doing everything you asked and it crashes EVERY time. I changed to EE for this very reason! I heard you were good abroad. So far horrendous
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C🦦
(@thecazzle) reported
@EE I can’t actually cope with your **** customer service. How do you actually still operate as a company? It’s laughable!!!
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Chris Birch
(@seabee41) reported
Been with orange/@EE for over 30 years (my original account number was only 4 figures long) I leave after doubling the price of my SIM plan for less service.