EE

EE Outage Report in Prestonpans, East Lothian, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestonpans, East Lothian, Scotland 03/13/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Musselburgh, Haddington, North Berwick, Kirkcaldy and Burntisland.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomMusselburgh Phone
United KingdomMusselburgh Phone
United KingdomHaddington Phone
United KingdomMusselburgh Phone
United KingdomEdinburgh Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • IanDuddyUK Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • ShazS Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

  • bunsen1978 William (@bunsen1978) reported from Edinburgh, Scotland

    @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • christineh182 Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • GiulsMat Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

  • Dale_Roy Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • leahgreensx L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • _ohabode Jasmine | Oh Abode (@_ohabode) reported

    @EE I’ve just upgraded and was assured my discount (that states it cannot be removed and has followed me through 6 upgrades thus far) would carry over and I’ve just had my bill through and no discount had been applied. Please help

  • TimOsborne99 Tim Osborne (@TimOsborne99) reported

    @EE Any update on 4G issues in Lyme Regis/Axminster, area DT7 3RN? Network status checker says network will be back to normal in 5 hours. That was 10 hours ago!!! Urgently needed for business Zoom meetings!

  • _Traviata Corrinne F (@_Traviata) reported

    @EE Any chance of a response to my DM querying why my broadband suddenly went down and hasn’t returned?

  • BrandanHopper1 Brandan (@BrandanHopper1) reported

    Given up attempting to access live chat, I was wanting to ask question about a new contract for me as a new customer. Don’t suppose you can help can you? Not off to a great start.. @EE

  • MrsDaws_ Nix (@MrsDaws_) reported

    @EE You should more apologise for the lack of customer support as it’s AWFUL! Still waiting a week later for a reply to a DM.

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @EE I am a blind customer and concerned about whether text messages concerning upgrades sent by EE are legitimate. Some advice here would be gratefully appreciated thank you.

  • livabird16 sheena sumner (@livabird16) reported

    @EE My friend's mobile has rarely had a signal since he moved in Feb. After many calls to EE, he's now had a landline installed which was due to be activated yesterday. The line's still dead. EE wont discuss with me. My friend has to ring...HOW?????

  • jake_aspin98 Jake Aspin (@jake_aspin98) reported

    @EE I reset the router which seems to have solved the problem now.

  • ProvanStuart Stuart Not Provan (@ProvanStuart) reported

    @EE fix your app its been a week now and I can't access anything due to it asking me to register my number which I do but I get an error saying this number is already registered. Everytime I try and sign it goes to this screen. Password changed others same issue