EE

EE Outage Report in Prestonpans, East Lothian, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestonpans, East Lothian, Scotland 12/10/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent EE outage reports came from the following cities: Penicuik, Edinburgh and Haddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenicuik Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • john_rafa Joao Carraro (@john_rafa) reported from Edinburgh, Scotland

    @EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.

  • jackmillerrfc Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland

    @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • Chris_________M Chris (@Chris_________M) reported from Edinburgh, Scotland

    @EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.

  • Lmac1985 laura mac (@Lmac1985) reported from Edinburgh, Scotland

    @EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

  • Chris_________M Chris (@Chris_________M) reported from Edinburgh, Scotland

    @ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!

  • LynseyTasker Lynsey Tasker (@LynseyTasker) reported from Kirkcaldy, Scotland

    @Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.

  • john_rafa Joao Carraro (@john_rafa) reported from Edinburgh, Scotland

    @iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • Nicola9Robinson Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland

    @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

  • paulforsyth7867 Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

  • MightyDrumbeat Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland

    @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

  • ZeldanFestus ZeldanFestus (@ZeldanFestus) reported from Edinburgh, Scotland

    I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

  • frvic93 frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

  • kimdiane2685 Kim❤ (@kimdiane2685) reported from Edinburgh, Scotland

    @EE is your network down as both my broadband and 4G isn’t working TIA Kim

  • Dale_Roy Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • frvic93 frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • richp111 rich (@richp111) reported

    Is the @EE network down? No mobile signal. Wifi only.

  • SimonFHayes Simon (@SimonFHayes) reported

    @EE can I cancel my EE sim only via the app ?

  • sassybadassy15 Jen (@sassybadassy15) reported

    @EE can I get a response please I'm really struggling with signal. It's ridiculous 😡

  • DanPlaysGames22 Harrison Dan (@DanPlaysGames22) reported

    @EE no unfortunately not, Broadband is with the notoriously bad Virgin......... will be sure to cancel once my contract runs out.

  • NicolaPhullips Nicola Phillips (@NicolaPhullips) reported

    @mouthwaite @EE Two much money spent on Kevin Bacon to worry about service in the shop

  • NicolasBrennan Nick Brennan (@NicolasBrennan) reported

    @EE currently in Spain on 4G (only). Does EE offer 5G roaming in Spain? If so which network on which to manually roam? Thanks

  • PJStephens13 PJ Stephens (@PJStephens13) reported

    @EE @luckb0xpkr any way of fixing this? I work within a team of 10 that are all having the same issues on the EE network.

  • missdebbielou debbie fisher (@missdebbielou) reported

    @EE ordered a new iPhone. Waited in for 2 hours 2 days in a row for delivery only for it to be cancelled. Now not coming until Sunday. Rang the delivery service and they weren’t even apologetic just said it couldn’t be helped

  • Norge_Imposter Norwegian Imposter (@Norge_Imposter) reported

    Hey @EE and @xboxuk you know there is still a pandemic on right?! Just caught wind that @brogantatexo travelled 7 hours! Across country for ur event thing in Liverpool. My family is from Liverpool & I’m sorry but getting someone potentially travelling unvaccinated is a bad look.

  • fromdesktildawn hannah duncan (@fromdesktildawn) reported

    @EE Just home broadband. Still down