EE Outage in Prestonpans, East Lothian, Scotland

@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

@EE Is the services down in Edinburgh?? I havent had internet all day

@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

@Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.

@EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

@EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

@Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

@EE is your network down as both my broadband and 4G isn’t working TIA Kim

@Lindemann27 Tried all that! Even followed a guide online to check the router firmware was up to date! Last I can think is I need a signal booster but my flat is tiny! I’m practically sitting on the router!! It ******* useless @EE

@EE disappointed this evening, Any idea why my wife can't get as good a deal as a new customer for her renewal, even though we have both been with you for about 14 year. Shoddy. Think she'll be moving away

@EE I keep getting packet loss like wtf I have not been promised the WiFi I was told and this is been going on for months and I am getting ****** off

Hey @EE we pay for the BT sport app and when I cast it it doesn't have any sound. Can you help?

@LeaveEUOfficial @EE This kind of waste of money on lego knocks me ill. My brother has struggled for years due to lack of support after fighting and taking a bullet for our country. Who ever made this decision should never work for the British legion again.

@LeaveEUOfficial @EE His debt out 10k would of done it. So I suggested getting in touch with them so he did and couldn't get any decent help because some were fines (unpaid water bills things like that) he is now having to get a loan with 35%apr over 4years so he is only paying £350 out not £600 2/3

@malikimraj1989 @EE @educationgovuk Put in a formal complaint and then if ee don’t do anything in 8 weeks take it to the ombudsman i think I know why you have robbed by ee.

@EE @educationgovuk Hi I can’t understand what your customer service are saying it dose not make any sense.

@EE Yes still issues. I log in then the app automatically closes.

@EE broadband slow or not working at all ch5 1qn ...please help