EE

EE Outage Report in Prestonpans, East Lothian, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestonpans, East Lothian, Scotland 11/15/2025 04:05

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Haddington and Penicuik.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomHaddington E-mail
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • bunsen1978 William (@bunsen1978) reported from Edinburgh, Scotland

    @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

  • ShazS Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • leahgreensx L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • GiulsMat Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

  • christineh182 Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • IanDuddyUK Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • Dale_Roy Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • finnyk89 Finn Keeling (@finnyk89) reported

    @EE i have a student discount code from @studentbeans but it says that it is invalid, any help?

  • GrewcockRyan Ryan Grewcock (@GrewcockRyan) reported

    @tomthefinn @EE Same here is south Derbyshire, app not working and can't get through to customer services

  • twinklevic77 Vicky (@twinklevic77) reported

    @EE #broadband down. Mine is back up at 14:14. As ee never acknowledged an issue I’m guessing there’ll be no fix comms. #servicerestored

  • GrTomari TomariGR (@GrTomari) reported

    @EE is there a problem with your website? Can't login getting an oops something went wrong message

  • chrisdaleoxford Chris Dale (@chrisdaleoxford) reported

    @GreatStrides65 @EE "so overwhelmed they could not speak" sounds a bit Victorian romance novel-ly - "Oh Mr Turner! I am so overwhelmed", where presumably they mean "What do you mean, you want service? Just leave us alone"

  • HevaLaPritchy Heather Pritchard (@HevaLaPritchy) reported

    @EE unable to get access to MyEE which I have used multiple times before and whenever I request a password reset to see if that will help nothing comes through!

  • LynseyPlowman Lynsey Plowman (@LynseyPlowman) reported

    @scottyGas85 @EE Was there any response ot this as mine gone down to

  • franzicake maya (@franzicake) reported

    @LynseyPlowman @scottyGas85 @EE I rang and they said they are waiting for engineers to get back to them once they know what the problem is . It’s outside of EE’ s control apparently as lots of things are down 🙄

  • twinklevic77 Vicky (@twinklevic77) reported

    @scottyGas85 @EE Are you still having 4G issues @scottyGas85 ? My 4G is ok but broadband defo not.

  • fmdizz Bubbles 😶‍🌫️ (@fmdizz) reported

    @EE It just said your social media team are busy… my wifi is still broken!