EE outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Internet (50%)
- Wi-fi (25%)
- Total Blackout (13%)
- Phone (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Penicuik, and Roslin.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 8 days ago |
|
Edinburgh
|
Total Blackout | 9 days ago |
|
Penicuik
|
Internet | 10 days ago |
|
Edinburgh
|
Phone | 16 days ago |
|
Edinburgh
|
Internet | 16 days ago |
|
Edinburgh
|
Wi-fi | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Chris (@Chris_________M) reported from Edinburgh, Scotland@EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.
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L. (@leahgreensx) reported from Penicuik, Scotlandis @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
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𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴 (@Zenbloke) reported from Edinburgh, Scotland@IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB
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Christine Hastie (@christineh182) reported from Prestonpans, Scotland@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!
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Lynsey Tasker (@LynseyTasker) reported from Kirkcaldy, Scotland@Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.
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Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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Paul Milham (@paulmilham) reported from Edinburgh, ScotlandBeing less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland@Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.
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William (@bunsen1978) reported from Edinburgh, Scotland@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.
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Jacob O'Sullivan (@JacobOsullivan) reported from Edinburgh, ScotlandIt drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.
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Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
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Lisa Rowan- Harney (@HarneyRowan) reported from Bonnyrigg, Scotland@EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.
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laura mac (@Lmac1985) reported from Edinburgh, Scotland@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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frvic93 (@frvic93) reported from Edinburgh, Scotland@EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work
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Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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Paige💚 (@paigelawsonhfc) reported from Edinburgh, ScotlandAnyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hope is NOT a Strategy (@cunningstuntss1) reported@EE And the Broadband connection has just gone down again this morning. What is going on? This broadband service is unreliable. Every day, it goes down.
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Ryan Earley (@earleylad) reported@EE I purchased a tv from you it’s turned up broken how do I speak to someone about this ? I’m not a member I just brought it outright tried the website and the +44 330 123 1105 number but no correct options
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PT (@ptavfc1) reported@EE ongoing ABYSMAL service from EE…. Despite calling the so called Tech Team that can’t help and won’t help…… ABYSMAL
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Arnold Smith (@ArnoldLabour) reported@janettocornetto @EE If you can get online using wi-fi, maybe you could install a navigation app that just uses GPS only and doesn't need an Internet connection. The US is quite big, I'm guessing there's places without mobile signal.
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Katharinebarton (@katharinebarto6) reported@TomTugendhat @O2 @EE I agree. And you are right, it has got worse. Let alone those black spots being addressed. What is going on? Also offices in the City of London with no signal!!
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Gammonzilla 🏴 (@Gammonzilla) reported@England @EE WTF? Members of the Nigeria squad seem to have infiltrated England's camp - again! They really need better security
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Chris Milbank (@ChrisMilbank) reportedLaura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.
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Jamie (@Jamie__Gray1) reported@EE any idea why my signal has gone in Boston cant call or text anyone and need to use it for maps and getting about can’t call 150 or 360 to get it fixed need it sorted asap! 🏴
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Tom (@BigTom0491) reported@EE If I gave you the area and her first name, would you be able to track who it is? She’s absolute credit to EE and great customer service
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Anthony Sheridan Neil ll (@AnthonyNumamoid) reportedHaving a slight problem with my @EE Phone contract, I had to change my number but forgot to add the new number to my @EE profile now it is only sending verification codes to my old number so I can’t access my contract details. Already dialled 150 but it didn’t help.