EE outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Kirkcaldy, and Penicuik.

City	Problem Type	Report Time
Edinburgh	Internet	13 hours ago
Edinburgh	Total Blackout	4 days ago
Edinburgh	Internet	12 days ago
Edinburgh	Wi-fi	18 days ago
Edinburgh	Phone	19 days ago
Edinburgh	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  Kim❤ (@kimdiane2685) reported 3 minutes ago from Edinburgh, Scotland

  @EE is your network down as both my broadband and 4G isn’t working TIA Kim

• 
  G Brodie Blacksmith (@GBrodieBlacksm1) reported 4 minutes ago from Edinburgh, Scotland

  @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

• 
  Lisa Rowan- Harney (@HarneyRowan) reported 5 minutes ago from Bonnyrigg, Scotland

  @EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.

• 
  Dr Nicola Robinson (@Nicola9Robinson) reported 5 minutes ago from Edinburgh, Scotland

  @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 8 minutes ago from Edinburgh, Scotland

  @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

• 
  Joao Carraro (@john_rafa) reported 8 minutes ago from Edinburgh, Scotland

  @iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏

• 
  Sharon (@ShazS) reported 13 minutes ago from Edinburgh, Scotland

  @EE is there an issue with the network my data doesnt seem to be working?

• 
  Joao Carraro (@john_rafa) reported 15 minutes ago from Edinburgh, Scotland

  @EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB

• 
  William (@bunsen1978) reported 17 minutes ago from Edinburgh, Scotland

  @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

• 
  Dale Roy (@Dale_Roy) reported 18 minutes ago from Edinburgh, Scotland

  @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

• 
  Scott McCaig (@ScottMcCaig) reported 28 minutes ago from Edinburgh, Scotland

  @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

• 
  frvic93 (@frvic93) reported 29 minutes ago from Edinburgh, Scotland

  @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 33 minutes ago from Edinburgh, Scotland

  @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

• 
  Grace O'Keeffe (@Grace_E_OKeeffe) reported 35 minutes ago from Edinburgh, Scotland

  @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

• 
  Simon Boothroyd (@MightyDrumbeat) reported 35 minutes ago from Edinburgh, Scotland

  @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

• 
  Scott McCaig (@ScottMcCaig) reported 39 minutes ago from Edinburgh, Scotland

  @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

• 
  ZeldanFestus (@ZeldanFestus) reported 42 minutes ago from Edinburgh, Scotland

  I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

• 
  Chris (@Chris_________M) reported 44 minutes ago from Edinburgh, Scotland

  @ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!

• 
  Paul Beeson (@paulbeesonactor) reported 53 minutes ago from Edinburgh, Scotland

  @EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?

• 
  L. (@leahgreensx) reported 55 minutes ago from Penicuik, Scotland

  is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bigpiz Official Page (@bigpiz_) reported 6 minutes ago

  Best network 25 years running" @EE my plan is £25/month. This bill: £137. I called Jamaica. Didn't realise it was £4 PER MINUTE. £116 in out-of-plan charges with zero warning, no spending cap, no alert. Just a £137 bill hitting my Direct Debit on the 28th. How is this fair?

• 
  Seeing The Lizards (@seethelizards) reported 6 minutes ago

  Same problem I'm having with @EE . I want to cancel, but there's no obvious way to do so without calling them up and being hassled by their upselling agents.

• 
  Stu (@Teddybear55150) reported 10 minutes ago

  @EE customer service is sooo bad ! Time to move to a better provider

• 
  Bryan Steers (@steersb) reported 14 minutes ago

  @EE Ffs you no comprende English, the 150 helpline is "temporarily unavailable". ******* Ai response ****

• 
  Ollie Stokes (@Ollie_Stokes27) reported 15 minutes ago

  I’m shocked by how a complaint has been handled @EE Following several recorded calls, I agreed to close my account based on assurances regarding my exit fees. Despite this, I’ve been charged over £600. I feel I’ve been misled,requesting an urgent review into this matter. #EE

• 
  Teds (@Tedtalks13) reported 22 minutes ago

  @EE hey I’m not getting some calls and text the callers are saying they rang it’s only the **** show sla in banks products that seem to get through ******* sort in @MarcAllera else I’ll snip your line into USA

• 
  鬼萃香 OniSuika (@OniSuika) reported 23 minutes ago

  Hey @EE just thought I'd let you know that the internet you tried to gaslight me about being repaired on the 16th after gaslighting me about how it was working normally since the 4th that you now claim might be fixed for real on the 27th went down four times today.

• 
  Lolren (@Lolren91) reported 25 minutes ago

  @EE tried to renew my contract and agreed on a price and the agent is like "don't worry about the contract the pricing is wrong but it's right on my end" ??? Do you think I'm stupid? I've not signed anything and now it's gone through? I've had confirmation emails. Unwind this now

• 
  Bigpiz Official Page (@bigpiz_) reported 25 minutes ago

  @EE Called 150 already. Got nowhere. So here we are publicly. £25 plan, £137 bill, £4/minute to Jamaica with zero warning. Your customer service team couldn't help. Maybe your social team can?.

• 
  AlauraNightsVA/Cybernetic VTuber|OC & VS VeXpo2026 (@AlauraNights24) reported 25 minutes ago

  Due to @EE complete and utter failings I am unable to stream till Friday. This means I have to cancel the TF2 stream that people booked time away from work to be a part of. I am incredibly sorry for this and I hope to be back soon