EE Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Penicuik and Haddington.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is the services down in Edinburgh?? I havent had internet all day
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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Dale Roy
(@Dale_Roy) reported
from
Edinburgh, Scotland
@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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Ian Duddy
(@IanDuddyUK) reported
from
Edinburgh, Scotland
@EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.
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Dr Nicola Robinson
(@Nicola9Robinson) reported
from
Edinburgh, Scotland
@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
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G Brodie Blacksmith
(@GBrodieBlacksm1) reported
from
Edinburgh, Scotland
@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
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Paige💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
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L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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laura mac
(@Lmac1985) reported
from
Edinburgh, Scotland
@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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ZeldanFestus
(@ZeldanFestus) reported
from
Edinburgh, Scotland
I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Miller
(@ReallyScottyM) reported
14 years with @EE and this is how I’m treated? Agreed to an upgrade, got written confirmation—then they put my order “on hold” and tried to upsell me or push Flex Pay. Now they won’t honour the deal. Unethical. Misleading. Complaint raised. #EE #ConsumerRights #BreachOfContract
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876 🇯🇲
(@pagneonpluto) reported
@tj_pyle @EE @O2 How’s your service with o2?
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Elvis Brown
(@elvismush) reported
@EE Hi, I'm in the Caribbean and needs to login to bank accounts etc. These accounts send me Shortcode text to enter so I can access my accounts and none of these text are coming through. I tried to login to EE and they sent Shortcode and I don't receive it. What's going on?
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Dazzerrens
(@XeridalG4) reported
@EE your signal seems to be out iffy in West Yorkshire
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Soooo
(@SooooInit) reported
@EE Can you sort the signal out in South Wales, please? Between your non-existent signal and Virgin Media's abysmal wifi service, I can't even send a message through WhatsApp. A little bit of rain or winds over 2mph & your product sucks.
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David G1ZQC @Museum_Hub 🇷🇺 🇵🇸 🇬🇧
(@David_G1ZQC) reported
@EE Thanks, that number is flagged as a scam, wanting bank details. I simply never respond to any cold callers... Perhaps a rethink of company policy is in order.?
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Colin McWoo Woods
(@colinmcwoo) reported
So learnt something new today. Never ever buy a phone from an @EE store. Got a faulty phone have already lost faith in it and go politely told to jog on as there is nothing I can do so now stuck in a contract with a product I don’t trust
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Lu
(@LuanDeakin) reported
Never ever go with @bt_uk or @EE was asked to swap over, mis sold products, over billed and now on day 17 of trying to get a resolution. Was a decades long customer!
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Big Legg
(@LeggBig8801) reported
@EE Hi @EE, I'm using your 5G mobile broadband (ZTE G5B) and need a public static IP for gaming and remote access. Currently stuck behind CGNAT. Can you help or advise if it’s possible on my plan?
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Clinton Eyong
(@ClintOfficial) reported
@EE I'm seriously struggling here. I need to speak to someone in customer service. I've tried the website chat, I can't make calls and I've DM'ed you. Appears it's all automated leading to nowhere. Can a human being please check the messages and get back to me please?