EE outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, and Dalkeith.

City	Problem Type	Report Time
Edinburgh	Internet	6 days ago
Dalkeith	Internet	6 days ago
Edinburgh	Phone	10 days ago
Edinburgh	Phone	10 days ago
Edinburgh	Total Blackout	11 days ago
Edinburgh	Phone	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 27 seconds ago from Edinburgh, Scotland

  @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

• 
  khalid hafeez (@khalidh171) reported 1 minute ago from Danderhall, Scotland

  @EE having problems on ee calls today

• 
  Scott McCaig (@ScottMcCaig) reported 1 minute ago from Edinburgh, Scotland

  @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

• 
  Joao Carraro (@john_rafa) reported 6 minutes ago from Edinburgh, Scotland

  @iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh

• 
  L. (@leahgreensx) reported 9 minutes ago from Penicuik, Scotland

  is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

• 
  Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported 15 minutes ago from Inveresk, Scotland

  @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

• 
  Scott McCaig (@ScottMcCaig) reported 19 minutes ago from Edinburgh, Scotland

  @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

• 
  Jacob O'Sullivan (@JacobOsullivan) reported 21 minutes ago from Edinburgh, Scotland

  It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 23 minutes ago from Edinburgh, Scotland

  @EE Is the services down in Edinburgh?? I havent had internet all day

• 
  Richard Peat  (@RTPeat) reported 23 minutes ago from Kinghorn, Scotland

  @EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.

• 
  Giulia Mattei (@GiulsMat) reported 23 minutes ago from Edinburgh, Scotland

  @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

• 
  Graham Muncie (@therealmuncie) reported 26 minutes ago from Edinburgh, Scotland

  @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

• 
  tootsietweets (@tootsieiam) reported 27 minutes ago from Edinburgh, Scotland

  Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

• 
  Sharon Somerville🕷🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@arcticlass) reported 27 minutes ago from Edinburgh, Scotland

  @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

• 
  Lynsey Tasker (@LynseyTasker) reported 29 minutes ago from Kirkcaldy, Scotland

  @Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.

• 
  Stevie White (@steviewhite1) reported 32 minutes ago from Edinburgh, Scotland

  @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

• 
  Simon Boothroyd (@MightyDrumbeat) reported 43 minutes ago from Edinburgh, Scotland

  @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

• 
  Ian Duddy (@IanDuddyUK) reported 48 minutes ago from Edinburgh, Scotland

  @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

• 
  Sharon (@ShazS) reported 53 minutes ago from Edinburgh, Scotland

  @EE is there an issue with the network my data doesnt seem to be working?

• 
  𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported 55 minutes ago from Edinburgh, Scotland

  @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  beth (@loisgriff_) reported 5 minutes ago

  Anyone else not got service on ee? I haven’t had service since last night. @EE

• 
  Simon James 🚂 (@UKMondoMan) reported 9 minutes ago

  @EE Issue now resolved. Not the outcome I was looking for but a fair compromise.

• 
  DorothyNot 🕷💜🤍💚 (@DorothyNotD) reported 12 minutes ago

  @EE I’ve been trying to contact you for 2 days, when I finally got a very slow responding chat they agreed to raise a complaint…what is this text about? I SHOULD NOT have to get in touch again to keep my complaint open.

• 
  Mark Davison (@MarkDavisonUK) reported 13 minutes ago

  @KevlarBrock @EE Best recommendation would be to speak to the exec advisor and see what resolution they can come up with, definitely try and get the product changed to a WiFi 7 router as that will resolve your issues 10x over

• 
  DigiFazz (@DigiFazz) reported 16 minutes ago

  @EE @paulmatt86 Our networks in the UK are a scam. I left EE to go to o2 and I have the same problems with either network. Both offer “5g” but speeds are worse than 3G!!

• 
  Mr Gray (@Monetization26) reported 18 minutes ago

  So today has been a new low for @EE a staff member has refused to connect me to there cancellation team and then telling me I don’t have the right to cancel. As a consumer we all have the right to cancel if we are not getting the service that we pay for!!. @Ofcom

• 
  Tim Maunder (@RebelTim) reported 19 minutes ago

  @EE I have spoken to 3 people, been to the EE shop and spoke to one of the agents who was kind enough to call back. No one can solve the issue as why service just dropped off. Very disappointed.

• 
  D (@dan_yell21) reported 19 minutes ago

  @Lionesses @EE Don't lock everything down to an app, I am on a computer - there is no way to install an app.. stop excluding people.

• 
  gilbert (@Gilbert_36174) reported 21 minutes ago

  @EE very disappointed in your false offer of some Buds. Voucher code doesn't work. Have phoned twice getting promises of a new code being sent & receiving nothing. Been with @EE forever but now having 2nd thoughts.

• 
  alison (@aliham84) reported 22 minutes ago

  Day 5 of zero mobile signal, EE are aware of problem in the area but no fix or information @EE