EE Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Kirkcaldy, Burntisland, Edinburgh and Haddington.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
Internet | |
| Burntisland |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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ZeldanFestus
(@ZeldanFestus) reported
from
Edinburgh, Scotland
I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
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Dr Nicola Robinson
(@Nicola9Robinson) reported
from
Edinburgh, Scotland
@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
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Lynsey Tasker
(@LynseyTasker) reported
from
Kirkcaldy, Scotland
@Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
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laura mac
(@Lmac1985) reported
from
Edinburgh, Scotland
@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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Dale Roy
(@Dale_Roy) reported
from
Edinburgh, Scotland
@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is the services down in Edinburgh?? I havent had internet all day
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Jack Miller
(@jackmillerrfc) reported
from
Edinburgh, Scotland
@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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G Brodie Blacksmith
(@GBrodieBlacksm1) reported
from
Edinburgh, Scotland
@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
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Paige💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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michael utley
(@michaelutley20) reported
Due to a issue out of the control of @EE my fiancés phone is finally on its way kept up to date at every single point 🙌🏻👊🏻
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Daniel Pearce
(@DanielP59006909) reported
@EE I'm having trouble logging onto My EE app.
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Steve Crichton 🏴
(@SMC2502) reported
@EE Is there problems with the 'My EE' app? On android.
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🍊
(@mcp95_) reported
@O2 are you offering any Black Friday discounts for me to get out my contract early so I can go back to @EE where I actually get signal?
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Janet Nixon
(@JanetNi23901821) reported
@EE I do need help. I have not been able to make any calls etc since last night, when will the network be back up. I am in the SK10 area
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stuff-stock-studies🗞 📚🖋
(@racheljkirkwood) reported
@EE There's a problem with my pay monthly mobile phone upgrade. 2 agents have tried to sort it. Promised delivery by 1pm today didn't arrive, when I try the tech support chat I can't get past the bot cos it doesn't recognise either of my numbers. Has somebody deleted my account?
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Baz 📻
(@WithamKnight) reported
@AllyGordon10 @EE Wow that seems a long time, unacceptable if you're paying for it. I'm guessing software bug, compatibility issues but certainly doesn't seem to be your problem but theirs ☹
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Lee & The Silver Bullet Band
(@wtoterms) reported
@EE @ee your app is down and I cannot get through to customer services
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george eckton
(@PSRB1919plus21) reported
@EE shocking customer service over @Apple stock this week. No apologies just an automated text. How do you speak to customer services @Ofcom glad it wasn’t a Christmas present!!!
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ayesha
(@ayesha94805692) reported
@EE absolutely formidable service. Ordered a SIM card over a week ago, the message displayed it would arrive within 48 hours. It didn’t and customer service said that it can be delayed.I waited & it’s now been more than a week and I’ve been chargedfor days I don’t even havethesim