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EE outages and service status in Prestonpans, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 27, 3:58 AM GMT+1.
  • 43% Internet (43%)
  • 29% Wi-fi (29%)
  • 14% Total Blackout (14%)
  • 14% Phone (14%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Kirkcaldy, and Penicuik.

CityProblem TypeReport Time
Edinburgh Internet 5 days ago
Edinburgh Total Blackout 8 days ago
Edinburgh Internet 16 days ago
Edinburgh Wi-fi 22 days ago
Edinburgh Phone 23 days ago
Edinburgh Internet 24 days ago

Nearby cities with recent reports

Edinburgh

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • leahgreensx
    L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • Gillian_Nimmo
    Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported from Inveresk, Scotland

    @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

  • JacobOsullivan
    Jacob O'Sullivan (@JacobOsullivan) reported from Edinburgh, Scotland

    It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

  • gersfan141
    david thomson (@gersfan141) reported from Mayfield, Scotland

    @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

  • Lmac1985
    laura mac (@Lmac1985) reported from Edinburgh, Scotland

    @EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

  • SarahWatsonxx
    Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

  • tootsieiam
    tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

  • jackmillerrfc
    Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland

    @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

  • Chris_________M
    Chris (@Chris_________M) reported from Edinburgh, Scotland

    @ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!

  • paigelawsonhfc
    Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • ShazS
    Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

  • Dale_Roy
    Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • leahgreensx
    L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • RTPeat
    Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.

  • MightyDrumbeat
    Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland

    @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

  • paulmilham
    Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • arcticlass
    Sharon Somerville🕷🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@arcticlass) reported from Edinburgh, Scotland

    @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shaunwbull
    shaun bull (@shaunwbull) reported

    @EE Can I raise a formal complaint on this matter and arrange a refund. I have tried several numbers. Nobody is interested in helping unless it relates to a phone issue. It has now been 6 working days with no information, with a promised 1-3 working day delivery.

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @EE I’ve reported issues before and was told it works fine

  • NunaTasya
    tasha (@NunaTasya) reported

    @EE is your network down in kensal rise? I haven’t had wifi for 4 hours and did not receive any email or text to notify me

  • honestjon74
    'Honest' JonWilliams (@honestjon74) reported

    Trying to watch a 480p video on my iPhone whilst out with 3 bars of 5G and it just won’t play. @EE are beyond **** nowadays they do f**k all work on their network. Pathetic service. Do NOT reply EE. Not interested.

  • GazLear
    Gaz (@GazLear) reported

    @Rutherford_Paul @EE It’s every network mate, I’ve been through 4 in the last 3 months and they are all as bad as each other. It’s something to do with that ****** tower block on the roundabout

  • lucebarnett
    lucy barnett (@lucebarnett) reported

    @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

  • MrJNStringer
    JamesNStringer (@MrJNStringer) reported

    @EE how on earth can you have 4 bars of signal and 5G and yet you can’t do anything online. Horrendous!

  • SajjadElPatron
    Sajjad El Patron (@SajjadElPatron) reported

    @EE How many times i have to speak??? What do you think we don’t have to do anything all day and we should talk to customer service every second day.

  • Grahammcgreavy
    Graham Mcgreavy (@Grahammcgreavy) reported

    When will @EE do something regarding the amount of scam/ spam calls I receive via their service on our mobiles ? I dont pay for this 🤬🤬

  • lparkin
    Lee Parkin (@lparkin) reported

    @EE can someone help me with an order? When placed it said in stock delivered within 2 days… still not dispatched though..