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EE outages and service status in Prestonpans, Scotland

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 26, 7:07 AM GMT+1.
  • 67% Internet (67%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Tranent, Penicuik, Musselburgh, and Haddington.

CityProblem TypeReport Time
Edinburgh Internet 4 days ago
Edinburgh Internet 7 days ago
Edinburgh Total Blackout 13 days ago
Edinburgh Internet 13 days ago
Tranent Phone 15 days ago
Edinburgh Internet 17 days ago

Nearby cities with recent reports

Edinburgh

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • RTPeat
    Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.

  • jackmillerrfc
    Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland

    @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

  • paulmilham
    Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

  • LynseyTasker
    Lynsey Tasker (@LynseyTasker) reported from Kirkcaldy, Scotland

    @Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.

  • steviewhite1
    Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

  • Chris_________M
    Chris (@Chris_________M) reported from Edinburgh, Scotland

    @ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

  • john_rafa
    Joao Carraro (@john_rafa) reported from Edinburgh, Scotland

    @EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB

  • Nicola9Robinson
    Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland

    @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

  • IanDuddyUK
    Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • john_rafa
    Joao Carraro (@john_rafa) reported from Edinburgh, Scotland

    @iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏

  • GiulsMat
    Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

  • Chris_________M
    Chris (@Chris_________M) reported from Edinburgh, Scotland

    @EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.

  • tootsieiam
    tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • Gillian_Nimmo
    Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported from Inveresk, Scotland

    @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

  • john_rafa
    Joao Carraro (@john_rafa) reported from Edinburgh, Scotland

    @EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.

  • gersfan141
    david thomson (@gersfan141) reported from Mayfield, Scotland

    @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

  • therealmuncie
    Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • paulbeesonactor
    Paul Beeson (@paulbeesonactor) reported from Edinburgh, Scotland

    @EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SexOffenderX
    S.O.X (@SexOffenderX) reported

    @Surviving_LADa @EE No worries, even if you did get through nobody would help. And the time on hold would bankrupt you!

  • Surviving_LADa
    Nick (@Surviving_LADa) reported

    If you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely

  • MarlovianPablo
    Pablo Camilleri (@MarlovianPablo) reported

    @EE in a world that is being taken over by ai that works how can you help on the mobile app be so dreadful!

  • ThomasODuffy
    Thomas O'Duffy (@ThomasODuffy) reported

    @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

  • indigojo_uk
    Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported

    @EE I did. It told me it couldn't find any issues at my home address, which is true. But there are in my local town centre. It told me to "press 1 to speak to someone" but when I did, it told me to hang up and check my texts.

  • BrianSlater1976
    Brian Slater (@BrianSlater1976) reported

    @EE Shocking service today had to buy a 24 hour pass on EE WiFi to have some form of connection today. Would suggest a refund before I have to log a complaint .

  • HaseebarslanUK
    Haseeb Arslan (@HaseebarslanUK) reported

    @EE worst company to deal with. Customer service is so horrible that it’s beyond imagination. Someone please help me 😡

  • RealJKay
    Jon (@RealJKay) reported

    @EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.

  • CruiseFelix
    Pop'i' (@CruiseFelix) reported

    @EE All my HD channels gone. Spent 1hr on phone with EE...Said they don't know issue. VERY FRUSTRATING...Virgin here we come...