EE outages and service status in Prestonpans, Scotland
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- EE generated 1 outage signal in the last 24 hours around Prestonpans, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and Phone.
- The most recent signal from this area was received Jul 23, 5:09 PM GMT+1.
- Wi-fi (33%)
- Internet (22%)
- Phone (22%)
- E-mail (11%)
- Total Blackout (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Kirkcaldy, and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 7 hours ago |
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Internet | 9 days ago |
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Wi-fi | 14 days ago |
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Phone | 16 days ago |
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Internet | 16 days ago |
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Wi-fi | 20 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Gemma (@gbruce14) reported from Edinburgh, Scotland@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
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L. (@leahgreensx) reported from Edinburgh, Scotland@JohnRiofender @EE all the signal for me and none for anybody else!!
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Kim❤ (@kimdiane2685) reported from Edinburgh, Scotland@EE is your network down as both my broadband and 4G isn’t working TIA Kim
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Lynsey Tasker (@LynseyTasker) reported from Kirkcaldy, Scotland@Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.
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Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland@EE Is the services down in Edinburgh?? I havent had internet all day
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Paul Beeson (@paulbeesonactor) reported from Edinburgh, Scotland@EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?
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Paul Milham (@paulmilham) reported from Edinburgh, ScotlandBeing less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏
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Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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frvic93 (@frvic93) reported from Edinburgh, Scotland@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either
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Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh
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Christine Hastie (@christineh182) reported from Prestonpans, Scotland@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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Gillian Nimmo 🏉🏴❤️🐻 (@Gillian_Nimmo) reported from Inveresk, Scotland@EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!
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Sharon Somerville🕷🇨🇦🏴🇪🇺🇺🇦 (@arcticlass) reported from Edinburgh, Scotland@EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks
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Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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William (@bunsen1978) reported from Edinburgh, Scotland@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.
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Richard Peat (@RTPeat) reported from Kinghorn, Scotland@EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kelefc79 (@kelefc79) reportedNo signal in work. Nottingham. Sort it out @EE
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Rachel Bullen (@Rach_M_B) reported@EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.
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Kev (@vpharm) reported@EE ee allowed Mrs Susan Burne to get a phone contract with billing address as MY ADDRESS. Never lived here! EE refuse to get their fraud team to phone me to sort this
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Abdullah lodhi (@alodh15) reported@EE Our broadband was meant to be fixed on the 10th of July, we have now been told the earliest a engineer can come is the 6th of August. Absolutely terrible experience with no consideration or priority given for how long our service has been disrupted
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Nicky (@NickyNacks25) reported@EE I have tried to call in good time of opening hours yet it says you’re closed. Having had several weeks of your tv channel’s freezing, not available or just not working as they should… I’ve had enough. Paying extortionate fees, please reply! #ofcom
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simon withers (@KalEl_WBS) reported@EE why is 5G so slow in my area NE23, usually get 30mb not exactly the 5G+ experience you say. And yes I’ve reported this and you say there’s no issues and it’s on our phones and not just one device
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jackie kemp (@jackiekemp) reportedLot of stress in the village atm because the @EE mast is down - it’s probably out of diesel again because @SSE refuse to put a mains electricity supply in the Balgy gap and as usual @ofgem sitting in London has designed a ‘****-you Scotland’ system
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Barney T (@barrytardy) reportedRang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!
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Gary (@GaryGaryweir11) reportedI have never been able to log in to my business account since joining you and you have just billed me for £275 when I was on holiday and had the holiday package daily!!!!!! @EE
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Forgottengirl078 (@forgottengirl78) reported@EE As it stands I have a 5th person calling me back on Monday. If this person is as useless as the rest I will open a 4th complaint. I have treated me like trash. Something so simple has been messed up to such an extent it has dragged on for MONTHS.