EE

EE Outage Report in Prestonpans, East Lothian, Scotland

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestonpans, East Lothian, Scotland 03/25/2026 21:10

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent EE outage reports came from the following cities: Penicuik, Edinburgh, Tranent, Musselburgh, Haddington, North Berwick, Kirkcaldy and Burntisland.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenicuik Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Phone
United KingdomTranent Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • IanDuddyUK Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • ShazS Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

  • Dale_Roy Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • bunsen1978 William (@bunsen1978) reported from Edinburgh, Scotland

    @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

  • leahgreensx L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • christineh182 Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

  • GiulsMat Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisDennis5 Chris Dennis (@ChrisDennis5) reported

    @EE Well that depends if what I was told is true: basically, you won’t attempt to even try and match the deal Sky are offering me for an iPhone 11? I’m meant to be a valued customer of 8 years and you can’t even be bothered to try and keep me?! Not to mention being given false info!

  • PepsHall Peps Hall #proeu 🇬🇧🇩🇪🇪🇺 🇫🇷 (@PepsHall) reported

    @EE I feel the reply deliberately misses the point. Just saying I will be leaving when I want a new deal/contract. Roaming charges (don't pretend packages are anything but extra charges 🙄) are a big issue. Smart competitors are going to corner the market.

  • stonertim Tim Stoner (@stonertim) reported

    @EE if you can't scrap roaming fees in europe like your competitors then I will cancel my contract and go to one of them. I live and work between UK and Spain and these silly add-on plans are not appropriate. you should listen to your customers or lose them

  • tvmob Mark O'Brien (@tvmob) reported

    @EE So as a relatively long- term customer (perhaps five years plus) we can ensure our 3 EE contracts won’t be impacted if we change to@Roam@Abroad Pass???

  • OpinionatedSaul ساول (@OpinionatedSaul) reported

    @EE I can’t even get a decent signal in my kitchen. - I live in Manchester, not in rural countryside. 5G towers being plotted everywhere, but can’t even answer the phone without it cutting out.

  • Amy99519281 Amy (@Amy99519281) reported

    @EE I’ve been told by your helpline that this work which started today will take 6 days!!! Then there will be two further schedule days where there is more work! How is that fair or right! And you won’t even agree to refund my money for a service you aren’t able to provide!

  • Col45398669 Col (@Col45398669) reported

    @jimbo_h_46 @EE I was with EE and they were pricey but by far the best network. I changed to sky mobile (Tef) and its absolute dog ****. Can’t make calls to some numbers, struggle with coverage at home and out and about and the data is hopeless. I’m off back to EE soon.

  • bevopiglet Beverley Smith (@bevopiglet) reported

    @EE I have been trying to contact someone for the last few days by phone but have been on hold in excess of the 10 minutes stated. Can anyone help me with my account please?

  • sjmtransport marsho1975 . (@sjmtransport) reported

    @EE @SheerHeartAtt15 From March 22 @EE , 67p a minute and per message outside allowance + plus £2 per day in Europe . I'm an EE customer for now,and work in Europe frequently. Even with EE pass, still shite.

  • andoranik1 rachaelsmith1 (@andoranik1) reported

    @Sabawoonzazai @bint_ayeshaa @EE Damn, scammers everywhere. massage 3wise_hack on Instagram now because he helped me recover my 4.6 eth today