EE outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Sep 10, 8:38 AM GMT+1.
- Total Blackout (38%)
- Internet (23%)
- Phone (23%)
- Wi-fi (15%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Total Blackout | 5 days ago |
|
Edinburgh
|
Wi-fi | 11 days ago |
|
Edinburgh
|
Total Blackout | 12 days ago |
|
Edinburgh
|
Total Blackout | 13 days ago |
|
Edinburgh
|
Total Blackout | 13 days ago |
|
Edinburgh
|
Wi-fi | 17 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
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Lisa Rowan- Harney (@HarneyRowan) reported from Bonnyrigg, Scotland@EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.
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Gemma (@gbruce14) reported from Edinburgh, Scotland@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
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frvic93 (@frvic93) reported from Edinburgh, Scotland@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either
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Paul Beeson (@paulbeesonactor) reported from Edinburgh, Scotland@EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?
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Chris (@Chris_________M) reported from Edinburgh, Scotland@ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!
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L. (@leahgreensx) reported from Edinburgh, Scotland@JohnRiofender @EE all the signal for me and none for anybody else!!
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Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland@EE Is the services down in Edinburgh?? I havent had internet all day
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Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland@EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.
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Sharon (@ShazS) reported from Edinburgh, Scotland@EE is there an issue with the network my data doesnt seem to be working?
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Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!
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Christine Hastie (@christineh182) reported from Prestonpans, Scotland@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
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david thomson (@gersfan141) reported from Mayfield, Scotland@EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔
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Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland@EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.
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Sharon Somerville🕷🇨🇦🏴🇪🇺🇺🇦 (@arcticlass) reported from Edinburgh, Scotland@EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏
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Stevie White (@steviewhite1) reported from Edinburgh, Scotland@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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Richard Peat (@RTPeat) reported from Kinghorn, Scotland@EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.
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Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Maguire (@_LukeMaguire) reported@JacobiteJen Which network? I’m like this with @EE 😒
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Ray Planet Earth 🇬🇧 (@JimBob1046620) reported@LeilaniDowding @EE It was super bad lol . Nothing at all , but many excuses
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Ed Peters (@mr_ed_peters) reported@LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.
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Darren Stokes (@Stokesy88) reported@ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!
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Anna Bonnar 🎗️🚜 🧬🚸 (@bonnar30014) reported@LeilaniDowding @EE True. My parents, in their 90s, have been endangered by not being able to phone out for help when EE has not been able to maintain coverage. @EE
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KMA (@KMAUK24) reported@EE I have done this and had no signal for 3 days now! Unless on WiFi! Will Be making a complaint and using this as evidence
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Lizzy (@Lizzyzsu) reported@EE ‘Oh you have to personally cancel it’ I was told then after paying for 3 more months of EE while on a Canadian sim & not even using EE. That’s why I’m so intent on doing it now but you make it purposefully difficult!!
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Abby (@abz_fab) reported@EE my WiFi is down and I can't even log in to see why!
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Chris Rosser (@chris_rosser) reported@LeilaniDowding @EE All Internet in UK is moving away from copper to the premises - and all the replacements require power to function - if you get a UPS you can plug your router and other devices (such as a phone interface) into it to keep them running during a power outage.
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cliff cook (@cliffc100) reported@EE @TheDealEnvoy Its just a fake spoofing number stepchainge are a ligitimate organisation that help people in debit nothing to do with ee