EE outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Kirkcaldy, and Penicuik.

City	Problem Type	Report Time
Edinburgh	E-mail	4 days ago
Edinburgh	Wi-fi	9 days ago
Edinburgh	Internet	15 days ago
Edinburgh	Total Blackout	18 days ago
Edinburgh	Internet	27 days ago
Edinburgh	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  Simon Boothroyd (@MightyDrumbeat) reported 12 minutes ago from Edinburgh, Scotland

  @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

• 
  tootsietweets (@tootsieiam) reported 13 minutes ago from Edinburgh, Scotland

  Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

• 
  Paul Beeson (@paulbeesonactor) reported 13 minutes ago from Edinburgh, Scotland

  @EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 16 minutes ago from Edinburgh, Scotland

  @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

• 
  William (@bunsen1978) reported 22 minutes ago from Edinburgh, Scotland

  @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

• 
  ZeldanFestus (@ZeldanFestus) reported 22 minutes ago from Edinburgh, Scotland

  I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

• 
  Stevie White (@steviewhite1) reported 25 minutes ago from Edinburgh, Scotland

  @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

• 
  Sharon Somerville🕷🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@arcticlass) reported 25 minutes ago from Edinburgh, Scotland

  @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

• 
  Scott McCaig (@ScottMcCaig) reported 27 minutes ago from Edinburgh, Scotland

  @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

• 
  Christine Hastie (@christineh182) reported 28 minutes ago from Prestonpans, Scotland

  @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

• 
  Lynsey Tasker (@LynseyTasker) reported 31 minutes ago from Kirkcaldy, Scotland

  @Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.

• 
  laura mac (@Lmac1985) reported 40 minutes ago from Edinburgh, Scotland

  @EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

• 
  𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported 40 minutes ago from Edinburgh, Scotland

  @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

• 
  Joao Carraro (@john_rafa) reported 40 minutes ago from Edinburgh, Scotland

  @EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.

• 
  Scott McCaig (@ScottMcCaig) reported 48 minutes ago from Edinburgh, Scotland

  @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

• 
  Paul Milham (@paulmilham) reported 51 minutes ago from Edinburgh, Scotland

  Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

• 
  Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported 53 minutes ago from Inveresk, Scotland

  @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

• 
  Dale Roy (@Dale_Roy) reported 53 minutes ago from Edinburgh, Scotland

  @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

• 
  frvic93 (@frvic93) reported 54 minutes ago from Edinburgh, Scotland

  @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

• 
  Joao Carraro (@john_rafa) reported 54 minutes ago from Edinburgh, Scotland

  @iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Royston (@pagechord) reported 2 minutes ago

  @Hepworthclare @EE Clare, been going through my own problems with @EE for weeks, their transition to digital landline is shambolic. Their newly supplied Smart Hub wouldn't connect, landline doesn't work. Customer service is appalling, also now told can only view bill via App. 😤 Good luck!

• 
  Danfotoman (@danfotoman1) reported 2 minutes ago

  @EE It’s ok I’m speaking to 02 about going back to them, cheaper and better service

• 
  Gary Stopford (@gazstopford) reported 8 minutes ago

  @EE ordered broadband from you, BT eventually fixed it, but service constantly drops, now BT have billed me for £37.99 despite being told I would get a rebate for first week nor being connected My question is am I a BT or EE customer as EE promised to pay off my previous

• 
  Arthur Assendune 🇪🇺💙🇺🇦 (@ArthurAssendune) reported 11 minutes ago

  @Hepworthclare @EE The customer is king is the biggest lie in Capitalism.

• 
  Forgottengirl078 (@forgottengirl78) reported 11 minutes ago

  @EE Can you send me the formal complaints department email please. I am now on to my 8th person who can't seem to grasp how to do their job. HUMAN error is rife with this issue.

• 
  Miss Sullivan (@MissSullivan06) reported 12 minutes ago

  @EE I have been in touch that is my point. They have told me there is an issue in the area and engineers are working on it this weekend. So the text message makes no sense

• 
  Jon Pitts (@briavelsjon) reported 15 minutes ago

  @JohnStokes0uk @EE A speed test doesn't show coverage quality. You can get good speeds in poor coverage just as easily as bad speeds in a good coverage (but congested) area

• 
  Wayne Smith @waynesmith1971.bsky.social (@WayneSmithUK71) reported 15 minutes ago

  @EE @Hepworthclare This is not just EE but all phone companies, which is ironic but it's just impossible to get through to anyone. You get stuck in a queue for thirty minutes, it's just ridiculous. My message to every service company is PLEASE sort your call centres out and employ more people.

• 
  𝙱𝚊𝚢𝙹𝚊𝚢𝚉𝚞𝚜🥀 (@BayJayZus) reported 17 minutes ago

  @Hepworthclare @EE "How Can I Get Some Service" Vote for someone who doesn't support telecommunication monopolies which inevitably end up screwing over customer?

• 
  Ian Murphy (@journoian) reported 18 minutes ago

  Hey @ee you send me a message to call 150 inside working hours because you can’t tell me my roaming minutes for an unlimited business account. When I try it tells me they are unavailable. Why tell me they are there 8am-8pm if they are not available. #fail