EE

EE Outage Report in Prestonpans, East Lothian, Scotland

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestonpans, East Lothian, Scotland 03/09/2026 19:20

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent EE outage reports came from the following cities: Musselburgh, Haddington, Edinburgh, North Berwick, Kirkcaldy and Burntisland.

Loading map, please wait...
City Problem Type Report Time
United KingdomMusselburgh Phone
United KingdomMusselburgh Phone
United KingdomHaddington Phone
United KingdomMusselburgh Phone
United KingdomEdinburgh Total Blackout
United KingdomNorth Berwick Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • christineh182 Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • leahgreensx L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • Dale_Roy Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • Lmac1985 laura mac (@Lmac1985) reported from Edinburgh, Scotland

    @EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

  • Nicola9Robinson Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland

    @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • jackmillerrfc Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland

    @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • ZeldanFestus ZeldanFestus (@ZeldanFestus) reported from Edinburgh, Scotland

    I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sg06297 sg06297 (@sg06297) reported

    @EE My credit disappeared, I forgot to make a chargeable call. I can't get through to customer services and I need the phone in the morning. Can you help?

  • Siobhan_Evans Siobhan Evans (@Siobhan_Evans) reported

    @kpow85 @EE Just take it straight to @actionfrauduk instead I think. Never ending can’t get no sense!

  • jon16923 jon williams (@jon16923) reported

    @EE hi was just wondering if your repair service covered the charging port seem to have an issue cable's saying in place just wondering if you repair that and how much it would be please many thanks

  • kpow85 Kathryn powell (@kpow85) reported

    @EE @Siobhan_Evans absolutely shocking customer service ….yet again!!!! Never got the call bk promised initially then to be Constantly on hold trying to correct an error caused by EE only to be cut off and told to email someone else to escalate the issue.

  • adz_1017 Adz⭐️ (@adz_1017) reported

    @ee ******* fix your Wi-Fi you stupid *****

  • IanFirman1 Ian Firman (@IanFirman1) reported

    @EE My iPhone 12 has literally just went blank, switched off and won’t charge up. Perfectly working fine and then nothing. Any help here?

  • CuellEmilio HiddenDagger (@CuellEmilio) reported

    @EE good afternoon I have sent a message about a problem

  • DebbieCF_UK Debbie Frayne (@DebbieCF_UK) reported

    @Digenie @EE Appalling network speeds which struggle to get that fast & can’t even open an email, app or an Internet page. Oh wait a minute, I’m in a building… that’s why!

  • ohsebsebseb ohseb (@ohsebsebseb) reported

    @jonoread @nickrf1966 @EE Seems to work fine now! I thought it was a problem with the modem chip in the phone which they've conveniently changed in pixel 7 pro. Who knows! 🤷🏻

  • m1key_m Mikey! (@m1key_m) reported

    @EE Hi Helen, The issue is still the same sadly! There was another update but all balances still showing as 0.