EE Outage Report in Prestonpans, East Lothian, Scotland
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Musselburgh, Haddington, North Berwick, Kirkcaldy and Burntisland.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Musselburgh |
Phone | |
| Musselburgh |
Phone | |
| Haddington |
Phone | |
| Musselburgh |
Phone | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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tootsietweets
(@tootsieiam) reported
from
Edinburgh, Scotland
Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱
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L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
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Gillian Nimmo 🏉🏴❤️🐻
(@Gillian_Nimmo) reported
from
Inveresk, Scotland
@EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴
(@Zenbloke) reported
from
Edinburgh, Scotland
@IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich
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マーティン
(@MBStuff91) reported
from
Edinburgh, Scotland
I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...
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Ian Duddy
(@IanDuddyUK) reported
from
Edinburgh, Scotland
@EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.
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Giulia Mattei
(@GiulsMat) reported
from
Edinburgh, Scotland
@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!
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Lisa Rowan- Harney
(@HarneyRowan) reported
from
Bonnyrigg, Scotland
@EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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Paul Beeson
(@paulbeesonactor) reported
from
Edinburgh, Scotland
@EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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david thomson
(@gersfan141) reported
from
Mayfield, Scotland
@EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔
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Jacob O'Sullivan
(@JacobOsullivan) reported
from
Edinburgh, Scotland
It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.
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L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
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Sharon
(@ShazS) reported
from
Edinburgh, Scotland
@EE is there an issue with the network my data doesnt seem to be working?
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William
(@bunsen1978) reported
from
Edinburgh, Scotland
@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.
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Sharon Somerville🕷🇨🇦🏴🇪🇺🇺🇦
(@arcticlass) reported
from
Edinburgh, Scotland
@EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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_________________
(@Kev_Marx) reported
@EE Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (2)
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Dave
(@nullexception__) reported
@EE are you having a problem in TF1? I can make and receive calls, but even though I’m on 4G I’m not able to use data
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Chopper Cam
(@cam_chopper) reported
Hey @EE how come I've just recieved an email saying "sorry your cancelling your broadband" I never said I was cancelling what are you guys playing at.
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_________________
(@Kev_Marx) reported
@EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (21)
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Playforth
(@RichiePlayforth) reported
@EE No chance with online bullying using your phone siganl. Cant post a signle thing never mind insult someone. Keep up the good work
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_________________
(@Kev_Marx) reported
@EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (20)
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_________________
(@Kev_Marx) reported
@EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (42)
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Erin
(@Erin_Yeet) reported
@EE is 01915161645 a legit EE number? They called me 3 times over the past week, I answered and they started asking for personal details for "security reasons". I put the phone down for 30 seconds to Google the number and they hung up on me. If it was EE then it is poor service.
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Lucy Porter
(@ma07lp) reported
@EE can you let me know if there's problems with signals? As I'm struggling to get 1 bar even on 4G
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DoodlesAndDesigns
(@HobbitStumpy) reported
@EE Hi, help plz, my net is down, red lights on the router :( BT engineers have been messing about at the end of the street so I dont know if thats anything to do with it, but I'm off. Thanks.