EE outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Kirkcaldy, and Penicuik.

City	Problem Type	Report Time
Edinburgh	Wi-fi	2 days ago
Edinburgh	Internet	8 days ago
Edinburgh	Total Blackout	11 days ago
Edinburgh	Internet	19 days ago
Edinburgh	Wi-fi	25 days ago
Edinburgh	Phone	26 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  frvic93 (@frvic93) reported 46 seconds ago from Edinburgh, Scotland

  @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

• 
  G Brodie Blacksmith (@GBrodieBlacksm1) reported 4 minutes ago from Edinburgh, Scotland

  @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

• 
  Lisa Rowan- Harney (@HarneyRowan) reported 4 minutes ago from Bonnyrigg, Scotland

  @EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.

• 
  Scott McCaig (@ScottMcCaig) reported 12 minutes ago from Edinburgh, Scotland

  @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

• 
  ZeldanFestus (@ZeldanFestus) reported 18 minutes ago from Edinburgh, Scotland

  I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

• 
  L. (@leahgreensx) reported 18 minutes ago from Penicuik, Scotland

  is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

• 
  Paul Beeson (@paulbeesonactor) reported 22 minutes ago from Edinburgh, Scotland

  @EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?

• 
  Chris (@Chris_________M) reported 24 minutes ago from Edinburgh, Scotland

  @ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!

• 
  frvic93 (@frvic93) reported 26 minutes ago from Edinburgh, Scotland

  @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

• 
  Stevie White (@steviewhite1) reported 28 minutes ago from Edinburgh, Scotland

  @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

• 
  Dr Nicola Robinson (@Nicola9Robinson) reported 34 minutes ago from Edinburgh, Scotland

  @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

• 
  Joao Carraro (@john_rafa) reported 35 minutes ago from Edinburgh, Scotland

  @EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 35 minutes ago from Edinburgh, Scotland

  @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 40 minutes ago from Edinburgh, Scotland

  @EE Is the services down in Edinburgh?? I havent had internet all day

• 
  khalid hafeez (@khalidh171) reported 41 minutes ago from Danderhall, Scotland

  @EE having problems on ee calls today

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 45 minutes ago from Edinburgh, Scotland

  @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

• 
  Grace O'Keeffe (@Grace_E_OKeeffe) reported 49 minutes ago from Edinburgh, Scotland

  @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

• 
  Ian Duddy (@IanDuddyUK) reported 49 minutes ago from Edinburgh, Scotland

  @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

• 
  Sharon (@ShazS) reported 58 minutes ago from Edinburgh, Scotland

  @EE is there an issue with the network my data doesnt seem to be working?

• 
  Gemma (@gbruce14) reported 60 minutes ago from Edinburgh, Scotland

  @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JT (@What_JT_Thinks) reported 2 minutes ago

  So @WeAreOpenreach have lost my neighbour's consent form twice and totally refuse to provide an explanation to @EE or me on what is going on. There is no way of contacting them or complaining, and no consequence for providing dreadful service, ordered fibre in May, still nothing

• 
  Sarah J (@sazzalj) reported 2 minutes ago

  @EE no signal all day for the second day running yet again (happened earlier in the month too) do we get a refund on our bills for this??

• 
  Hey Tails 👋 (@TailsQuest) reported 7 minutes ago

  @EE Guys I pay for uncapped speeds and have 5G across all these devices, 2x iPhone and iPad yet I get this problem all the time I do speed test and it says 70+mbps as well as still devices are overheating/frying and typing on my screen at the same time every time I get a new device??

• 
  Sajjad El Patron (@SajjadElPatron) reported 8 minutes ago

  @EE How many times i have to speak??? What do you think we don’t have to do anything all day and we should talk to customer service every second day.

• 
  human (@GarethSalisbur1) reported 12 minutes ago

  @DerekAllan61 @EE Robbing ***** . She put phone down and not heard anything back about the phone bill . So I’m just leaving £15 in bank and if they take more out then I’ll take it further

• 
  Katy Parkes (@KatyParkes) reported 12 minutes ago

  Does @EE tv have an issue, channels not working and getting signal!?

• 
  Paul 🖖 (@RonkaGuy) reported 14 minutes ago

  Hey @EE I'm currently in the US and unable to send text messages. Everything else works. I spoke with your first and second line helpdesk and unable to fix. Where do I go now to get this resolved.

• 
  Ben (@WorbleGames) reported 16 minutes ago

  @lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down

• 
  Grumpy_Arse (@Mr_Grumpy_Arse) reported 22 minutes ago

  @EE App doesn't work ... Why or how would I contact you through the App if it's not working? I'm not sitting on the phone to tell you your App is **** and needs fixing, I've just done that on here. Let me know when it's fixed!

• 
  Gaz (@GazLear) reported 24 minutes ago

  @Rutherford_Paul @EE It’s every network mate, I’ve been through 4 in the last 3 months and they are all as bad as each other. It’s something to do with that ****** tower block on the roundabout