EE outages and service status in Prestonpans, Scotland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 22, 11:00 PM GMT+1.
- Internet (36%)
- Phone (27%)
- Total Blackout (18%)
- E-mail (9%)
- Wi-fi (9%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Dalkeith, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 2 days ago |
|
Dalkeith
|
Internet | 2 days ago |
|
Edinburgh
|
Phone | 6 days ago |
|
Edinburgh
|
Phone | 6 days ago |
|
Edinburgh
|
Total Blackout | 7 days ago |
|
Edinburgh
|
Phone | 7 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
-
Lisa Rowan- Harney (@HarneyRowan) reported from Bonnyrigg, Scotland@EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.
-
laura mac (@Lmac1985) reported from Edinburgh, Scotland@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
-
Chris (@Chris_________M) reported from Edinburgh, Scotland@EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.
-
Stevie White (@steviewhite1) reported from Edinburgh, Scotland@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
-
Paul Beeson (@paulbeesonactor) reported from Edinburgh, Scotland@EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?
-
𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴 (@Zenbloke) reported from Edinburgh, Scotland@IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich
-
Chris (@Chris_________M) reported from Edinburgh, Scotland@ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!
-
Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!
-
Jacob O'Sullivan (@JacobOsullivan) reported from Edinburgh, ScotlandIt drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.
-
Kim❤ (@kimdiane2685) reported from Edinburgh, Scotland@EE is your network down as both my broadband and 4G isn’t working TIA Kim
-
frvic93 (@frvic93) reported from Edinburgh, Scotland@EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work
-
Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@iMrMcP @EE Neither do I. But that 5G speed is not to bad but I've seen higher. The 5G signal in Edinburgh is only fair next to my place, elsewhere in the city is terrible, tbh
-
Christine Hastie (@christineh182) reported from Prestonpans, Scotland@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
-
frvic93 (@frvic93) reported from Edinburgh, Scotland@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either
-
Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
-
Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@iMrMcP @EE Dunno but it's unpredictable as I've mentioned. At least I've got the 4G alive and kicking to support 🙂 although 20mbps is not too bad at all... for a 4G 😏
-
Sharon Somerville🕷🇨🇦🏴🇪🇺🇺🇦 (@arcticlass) reported from Edinburgh, Scotland@EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks
-
Paul Milham (@paulmilham) reported from Edinburgh, ScotlandBeing less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
-
Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
-
Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Bird ⚒ (@pbird40) reported@EE why is the mobile data coverage so bad in Clacton on sea ?
-
Barry Robb (@stokebarry10) reportedBritains best mobile network my arse, bunch of crooks you are @EE proper crooks. Lying barstewards
-
G E E T U P 💪🏼 (@dalli_72) reported@EE I’d like a big complaint to be filed please this is an absolute joke no way of contacting you guys and your reps asking me to buy another SIM card just to contact you about my eSIM how does that fking work 3 days of this now 🤬
-
Kev (@KevlarBrock) reportedLess than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻
-
blueShrew (@totfinsol) reported@EE Gonna cost me £££££ maybe £20 to get a service you should provide for your customers who maybe just in this type of situation.
-
Jon Pitts (@briavelsjon) reported@EE @adchef76 Phones won't roaming when their home network has coverage. The fix is to enable flight mode until EE service is restored, then let automatic selection do its job.
-
Elena J (@Posi61) reported@EE It doesn’t! Why is it so difficult for me to speak to a human being? If I DM you my phone number, could somebody call me? If not, then I’ll just cancel. I’ve had enough if this is how you treat a customer of over 20 years then it’s not worth me staying with you.
-
Wendy Beech-Ward (@wendybeechward) reportedJust had a terrible customer service experience with @EE. Shame that a formerly good customer focused company is so now so bad.
-
Held der Arbeit (@HeldinEU) reported@EE my landline and broadband are down. Any advice?
-
Martin Trew (@mptrew) reported@EE @KevlarBrock I had an EE engineer out because my tv signal constantly breaks up. He told me that he would send a new router because an EE update was doing this. No router. Still crap service. Will be moving to a reliable supplier soon. (Engineer also advised me to buy a £200 3rd party router