EE

EE Outage Report in Prestonpans, East Lothian, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestonpans, East Lothian, Scotland 02/10/2026 17:50

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent EE outage reports came from the following cities: Kirkcaldy, Burntisland, Edinburgh and Haddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomKirkcaldy Internet
United KingdomBurntisland Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • bunsen1978 William (@bunsen1978) reported from Edinburgh, Scotland

    @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • JacobOsullivan Jacob O'Sullivan (@JacobOsullivan) reported from Edinburgh, Scotland

    It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

  • MBStuff91 マーティン (@MBStuff91) reported from Edinburgh, Scotland

    I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...

  • HarneyRowan Lisa Rowan- Harney (@HarneyRowan) reported from Bonnyrigg, Scotland

    @EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • GiulsMat Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

  • Zenbloke 𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • tootsieiam tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • leahgreensx L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • gersfan141 david thomson (@gersfan141) reported from Mayfield, Scotland

    @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

  • christineh182 Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • IanDuddyUK Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • ShazS Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nicsull Nicola (@nicsull) reported

    To anyone who’s thinking of joining @EE I am now 11 hrs down the line. No progress has been made. In fact I have just been asked, yet again, for my phone number! What a shambles!

  • tweetbujia BUJÌA (@tweetbujia) reported

    @EE are terrible phone providers ever. For over 4 years I’ve never had signal in my home. The moment I’ve requested for a pac code to leave they’ve gone and added a new contract on my business number? Surely this is illegal. This is very incompetent for a company as big as @EE

  • HobbsBuck458 HobbsBuck458 (@HobbsBuck458) reported

    @SarrafNadine @EE No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away

  • LifeatSkye Cor zonder bril. (@LifeatSkye) reported

    @EE Can you help me now please?

  • Robo85 Robo85 (@Robo85) reported

    @MarcAllera @EE I feel like good care, service and investment bring the custom which drives the revenue

  • LifeatSkye Cor zonder bril. (@LifeatSkye) reported

    @EE Hi Ashleigh I am a bit puzzled why respond to a troll but not helping a real life customer who needs urgent help.

  • samapur Rajesh Patel (@samapur) reported

    @EE @EEHelpdesk @madebygoogle After 4 weeks of 'non' telephone technical support and wasting 5 hours on store visits, £58 on taxi fares. We have finally have working eSIM's on our new Google Pixel 7 and 7 Pro. 1 of 7

  • HipsterDufus_ Hipster Dufus (@HipsterDufus_) reported

    Hi @EE I called this morning and you applied a Roaming Pass on my account. I'm now in the US and it's not working.. Any advice? I just tried to call but you're closed, thanks

  • r_u_o_k_k Roßßtics (@r_u_o_k_k) reported

    @EE Hi. Trying to use my phone in Canada with my roaming plan and nothing at all. Can you help?

  • kplloyalbear Woody (@kplloyalbear) reported

    How bad is the @EE signal land planes in someone house but can't get 4g in livingston 🤬🤬