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EE outages and service status in Prestonpans, Scotland

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 16, 8:14 PM GMT+1.
  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 15% Phone (15%)
  • 8% Total Blackout (8%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Tranent, Penicuik, Musselburgh, Haddington, and North Berwick.

CityProblem TypeReport Time
Edinburgh Total Blackout 1 day ago
Edinburgh Internet 1 day ago
Tranent Phone 4 days ago
Edinburgh Internet 6 days ago
Edinburgh Wi-fi 10 days ago
Edinburgh Internet 10 days ago

Nearby cities with recent reports

Edinburgh

3 recent signals

1 day ago
Tranent

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • Zenbloke
    𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

  • kimdiane2685
    Kim❤ (@kimdiane2685) reported from Edinburgh, Scotland

    @EE is your network down as both my broadband and 4G isn’t working TIA Kim

  • gersfan141
    david thomson (@gersfan141) reported from Mayfield, Scotland

    @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

  • john_rafa
    Joao Carraro (@john_rafa) reported from Edinburgh, Scotland

    @EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB

  • Gillian_Nimmo
    Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported from Inveresk, Scotland

    @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

  • GiulsMat
    Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

  • Grace_E_OKeeffe
    Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • SarahWatsonxx
    Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • RTPeat
    Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @EE I’d need the roam further benefit option that includes Australia, US and Canada. Would also be two SIM’s as I’d swap my wife’s phone as well. I need to sit down with a calculator as I’ve got access to a couple of discount schemes through work that might make the numbers work.

  • tootsieiam
    tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • Lmac1985
    laura mac (@Lmac1985) reported from Edinburgh, Scotland

    @EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

  • john_rafa
    Joao Carraro (@john_rafa) reported from Edinburgh, Scotland

    @EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.

  • christineh182
    Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • SarahWatsonxx
    Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • MightyDrumbeat
    Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland

    @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

  • HarneyRowan
    Lisa Rowan- Harney (@HarneyRowan) reported from Bonnyrigg, Scotland

    @EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.

  • Chris_________M
    Chris (@Chris_________M) reported from Edinburgh, Scotland

    @EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.

  • jackmillerrfc
    Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland

    @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shauny67
    Shaun (@shauny67) reported

    @EE @WoodUksparky137 This is why now being with EE(Orange) for 30 yrs I now buy my devices outright or have a payment plan with the manufacturer & just have a SIM only package as sorry EE but since taken over by BT you are no longer the company you once were just now only offer the best network

  • Ace053381840899
    Ace (@Ace053381840899) reported

    @EE your wifi box is so bad! Gave and promised false hope and trust but no the wifi service never seems to connect, always cuts off, just all around problems. Might just have to look into getting virgin media

  • bungle_1976
    Bungle1976 (@bungle_1976) reported

    @EE I've tried calling, spent an hour on the phone with your tech guys, no dice. It's the same account, ported straight over from discovery to HBO. The ball is in your court to fix this.

  • ach59
    Photo man (@ach59) reported

    @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer

  • JB_56_
    Jayne with a Y (@JB_56_) reported

    @EE please can you help urgently. You sent me a sincerely called me today and my phone won’t work. I have called 150 on another phone which useless. What do I do

  • PrometheusCHT
    CHT (@PrometheusCHT) reported

    @PolemicTMM @EE Truly awful company.

  • dapsycool_
    Oladapo Aina (@dapsycool_) reported

    @EE I travelled from Southampton to London for the Samsung x EE AI event on 5 April, 4pm. I had two valid tickets, but the store was closed and the event never happened. Time and money wasted. What’s the explanation and how will EE compensate attendees?

  • MyQuestionIs2
    My Question Is? (@MyQuestionIs2) reported

    @EE You’re obviously not working hard as it says in the message. This has been happening for over a week, the device has upto date software and app.

  • owlsfan4eva
    ALL WEDNESDAY RNT WE (@owlsfan4eva) reported

    @JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol

  • trobbo38
    tony roberts (@trobbo38) reported

    @EE shocking customer service, shocking service