EE outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 22, 11:00 PM GMT+1.
- Internet (36%)
- Phone (27%)
- Total Blackout (18%)
- E-mail (9%)
- Wi-fi (9%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 25: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent EE outage reports came from the following cities: Edinburgh, Dalkeith, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 3 days ago |
|
Dalkeith
|
Internet | 3 days ago |
|
Edinburgh
|
Phone | 7 days ago |
|
Edinburgh
|
Phone | 7 days ago |
|
Edinburgh
|
Total Blackout | 8 days ago |
|
Edinburgh
|
Phone | 8 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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frvic93 (@frvic93) reported from Edinburgh, Scotland@EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work
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Gemma (@gbruce14) reported from Edinburgh, Scotland@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?
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laura mac (@Lmac1985) reported from Edinburgh, Scotland@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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William (@bunsen1978) reported from Edinburgh, Scotland@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.
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Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
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Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴 (@Zenbloke) reported from Edinburgh, Scotland@IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich
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Stevie White (@steviewhite1) reported from Edinburgh, Scotland@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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Chris (@Chris_________M) reported from Edinburgh, Scotland@ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!
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Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland@EE Is the services down in Edinburgh?? I havent had internet all day
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frvic93 (@frvic93) reported from Edinburgh, Scotland@EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either
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khalid hafeez (@khalidh171) reported from Danderhall, Scotland@EE having problems on ee calls today
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Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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Sharon (@ShazS) reported from Edinburgh, Scotland@EE is there an issue with the network my data doesnt seem to be working?
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Joao Carraro (@john_rafa) reported from Edinburgh, Scotland@EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB
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tootsietweets (@tootsieiam) reported from Edinburgh, ScotlandFriday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱
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Paige💚 (@paigelawsonhfc) reported from Edinburgh, ScotlandAnyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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Sharon Somerville🕷🇨🇦🏴🇪🇺🇺🇦 (@arcticlass) reported from Edinburgh, Scotland@EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks
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G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Wilmot (@CliveWilmot1) reportedWhat on earth are @EE doing…clearly a significant problem with European connections and yet they have not advised anything to customers, business users or otherwise. In France unable to call the U.K…an hour and waiting on the online chat or non-chat in this case…hopeless
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Kev (@KevlarBrock) reported@MarkDavisonUK @EE @Plusnet ONT (always green, never a red LOS light) even during outages hub shows aqua. Earlier had DNS issues before connection dropped. Gathering data for exec office call Wednesday. Interesting re: router…
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fatish (@fordtastic101) reported@EE You sent me the general number that takes ages before I get to speak to someone.....to discuss a complaint about how bad the service is at EE? You really are trying hard. Great effort.
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@bt_uk @s_starrr6 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.
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Mr Gray (@Monetization26) reportedSo today has been a new low for @EE a staff member has refused to connect me to there cancellation team and then telling me I don’t have the right to cancel. As a consumer we all have the right to cancel if we are not getting the service that we pay for!!. @Ofcom
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Steve Yates (@steveyateshome) reported@EE Of course I’ve already done that I’ve spent 6 hours on chats this morning. I’ve been through the base level AI you have and constantly get to, I want technical support and it states you. Can’t message them you have to ring them. I CAN’T RING THAT MY ISSUE!
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Martin Elliker (@MartinElliker) reported@EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!
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PH (@PHEFC83) reported@EE And what about texting back a number that isn’t in service!
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Hala_Lou (@Hala_Lou) reported@EE 7 EE customers currently on holiday in France and not able to make/answer calls. Is there a network issue?!
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Elena J (@Posi61) reported@EE It doesn’t! Why is it so difficult for me to speak to a human being? If I DM you my phone number, could somebody call me? If not, then I’ll just cancel. I’ve had enough if this is how you treat a customer of over 20 years then it’s not worth me staying with you.