EE Outage Report in Prestonpans, East Lothian, Scotland
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent EE outage reports came from the following cities: Edinburgh and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Penicuik |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Dale Roy
(@Dale_Roy) reported
from
Edinburgh, Scotland
@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈
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Christine Hastie
(@christineh182) reported
from
Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal
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Lynsey Tasker
(@LynseyTasker) reported
from
Kirkcaldy, Scotland
@Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.
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Paige💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor
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laura mac
(@Lmac1985) reported
from
Edinburgh, Scotland
@EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through
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L.
(@leahgreensx) reported
from
Penicuik, Scotland
is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!
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L.
(@leahgreensx) reported
from
Edinburgh, Scotland
@JohnRiofender @EE all the signal for me and none for anybody else!!
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.
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Grace O'Keeffe
(@Grace_E_OKeeffe) reported
from
Edinburgh, Scotland
@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?
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ZeldanFestus
(@ZeldanFestus) reported
from
Edinburgh, Scotland
I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is the services down in Edinburgh?? I havent had internet all day
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G Brodie Blacksmith
(@GBrodieBlacksm1) reported
from
Edinburgh, Scotland
@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones
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Jack Miller
(@jackmillerrfc) reported
from
Edinburgh, Scotland
@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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Paul Milham
(@paulmilham) reported
from
Edinburgh, Scotland
Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.
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Scott McCaig
(@ScottMcCaig) reported
from
Edinburgh, Scotland
@EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.
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Dr Nicola Robinson
(@Nicola9Robinson) reported
from
Edinburgh, Scotland
@OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.
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Sarah-Clare Watson
(@SarahWatsonxx) reported
from
Edinburgh, Scotland
@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth O'Kelly
(@GaryOKelly) reported
@EE beyond belief just how bad EE is. Been trying for 3 days to get my PUK code as yhe appalling website is unable to display it, so far today have spent 47 minutes waiting to speak to a rep, I thought if you click the thinking of leaving options then it may be prioritised.
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Dan's wardrobe furnished by Botany 500
(@GrumpyGreyhead) reported
Yet again I find myself wondering how @ee have won Britain's best network 11 years running. Finally managed to sort out a new phone and contract after three weeks but they've added ScamGuard - a service that costs money - without actually asking me first
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Beverley Grayson
(@kifley) reported
@EE Just did this and still the same problem. I also can’t access my account via the app, so not to do with the caching/cookies. Please can you check if this is an issue for my account?
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ChrisLee™
(@ChrisLeeTM) reported
@EE You Drunk Bro! Internet is off and on, very poor speeds, as low as 6mbps here in Bodmin, Cornwall and now the app is offline! Experiencing problems I guess? 😡
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Neil johhno
(@johhno49) reported
@EE very unusual for you to provide shoddy customer service, but it's been a characteristic since you joined with @bt_uk Promised a call back in an hour, eventually I called back about 3 hours later. Agreed a new contract and call dropped after 45 minutes, didn't call me back.
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Nemesis 🇺🇦
(@esiotrot54) reported
@EE really not impressed with the EE app— can’t access wifi controls or see bill from the app—really bad—just signed up with EE from BT and was expecting better
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RichT
(@toney_richard) reported
@johhno49 @EE @bt_uk Waiting on a phone back myself about an ongoing internet problem
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Umit Imamoglu
(@Umit_Berliner) reported
@EE cant login to your website, telling me sent a passcode but got no txt
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simon le vans is on BlueSky
(@simonlevans) reported
So I’ve bought a new iPad which requires an eSim. I already have physical data SIM card for my old iPad. It’s a QR code which apparently cannot be emailed (only god knows why not) So @EE are charging me £1.50 to post it. Best network winner apparently. What a rip off.
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Dave Kendall
(@DaveKendallPho1) reported
@bt and @EE . Is closing down these scammers really beyond your technology ? B͎T+EE Telecommunication Hello, We are disconnecting our old Mailbox version accounts as of 5th aug, 2025. To keep using your email, please log in below and confirm your email is still active. Click here