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EE outages and service status in Prestonpans, Scotland

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received May 20, 11:51 AM GMT+1.
  • 60% Total Blackout (60%)
  • 28% Internet (28%)
  • 8% Phone (8%)
  • 4% Wi-fi (4%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Roslin, Penicuik, and Tranent.

CityProblem TypeReport Time
Edinburgh Internet 5 days ago
Roslin Internet 5 days ago
Edinburgh Internet 6 days ago
Penicuik Internet 6 days ago
Penicuik Phone 11 days ago
Edinburgh Total Blackout 12 days ago

Nearby cities with recent reports

Edinburgh

2 recent signals

5 days ago
Roslin

1 recent signals

5 days ago
Penicuik

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

  • Chris_________M
    Chris (@Chris_________M) reported from Edinburgh, Scotland

    @ee I am at the Edinburgh Fringe, and I simply have no data. Lots of signal and no data. This sucks, and not a very good advert for EE!

  • john_rafa
    Joao Carraro (@john_rafa) reported from Edinburgh, Scotland

    @EE at Waverley Station in Edinburgh whenever the phone get the 5G signal there's no internet connection. I must switch back the 4G in order to get online. And this has been annoying! EH1 1BB

  • Dale_Roy
    Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today ๐Ÿ˜ฌ No WiFi, no Zoom ๐Ÿ™ˆ

  • paigelawsonhfc
    Paige๐Ÿ’š (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week ๐Ÿค”

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

  • Grace_E_OKeeffe
    Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and wonโ€™t load streaming episodes unless Iโ€™m next to the box now - can you help?

  • SarahWatsonxx
    Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • JacobOsullivan
    Jacob O'Sullivan (@JacobOsullivan) reported from Edinburgh, Scotland

    It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

  • gersfan141
    david thomson (@gersfan141) reported from Mayfield, Scotland

    @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate ๐Ÿค”๐Ÿค”

  • Nicola9Robinson
    Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland

    @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

  • gbruce14
    Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason canโ€™t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

  • MightyDrumbeat
    Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland

    @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad wonโ€™t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

  • Zenbloke
    ๐™•๐™€๐™‰๐˜ฝ๐™‡๐™Š๐™†๐™€ ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Zenbloke) reported from Edinburgh, Scotland

    @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

  • leahgreensx
    L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when Iโ€™ve been out the house, not a lick of signal!

  • Lmac1985
    laura mac (@Lmac1985) reported from Edinburgh, Scotland

    @EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

  • MBStuff91
    ใƒžใƒผใƒ†ใ‚ฃใƒณ (@MBStuff91) reported from Edinburgh, Scotland

    I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...

  • leahgreensx
    L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • GiulsMat
    Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be ยฃ36 but it was ยฃ74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tweetsbyJohn
    John ๐ŸŒˆ (@tweetsbyJohn) reported

    @EE @nickduval Not everyone has either of these, so what you are basically saying is we donโ€™t want you, I suggest they go elsewhere where there is better customer service.

  • Wildster180774
    Leyton Wylde (@Wildster180774) reported from Erith, England

    @madebygoogle @EE when will there be a fix for the WiFi connection issues between the EE routers and certain Pixel phones. I have an 8pro and have constant disconnects and have to reset the WiFi all the time. No one seems to have a solution.

  • DavieChandler67
    David Chandler (@DavieChandler67) reported

    @EE Hi, is it normal for a ยฃ165 bill for equipment being returned, added to the bill in advance of receipt of the equipment. ยฃ165 charge, reduce the cost by ยฃ65. If that's not profiteering by stealth, you are truly unfit for purpose. @MartinSLewis disabled people need support

  • RobLMyers
    Rob Myers (@RobLMyers) reported

    @EE Kind of pointless doing that. Itโ€™s your general customer service number and, unsurprisingly, none of the options are relevant. The help section on the website is also of no help whatsoever.

  • RyanSP93
    Ryan (@RyanSP93) reported

    @EE trying to connect my new smart hub to the EE app and it keeps saying it canโ€™t. I keep having similar issues like this with your app. Frustrating please help

  • RAE7S_
    La Pioche ๐Ÿ‡ต๐Ÿ‡ธ (@RAE7S_) reported

    I might be done with @EE when this contract ends, **** network

  • artdirectionk
    ArtDirectionK (@artdirectionk) reported

    *yawn* Currently on hold with @EE...6th ๐Ÿ“ž call 2day but it's still early. When there system runs well its grand & I have zero issues but trying to solve a problem is wretched. I have repeated 6+ time 2day "as a deaf person of over 2 years now...emailing might be a better option

  • Patrick_Rice
    Patrick Rice FCMI (@Patrick_Rice) reported

    @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), is broken on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @Ubiquiti do your 5g devices support all networks? Iโ€™m on @EE your uk site lists T-Mobile but you donโ€™t get that network in the uk.

  • ally_watp
    Alastair ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡ฌ๐Ÿ‡ง (@ally_watp) reported

    Why is it when no matter what time of day you go on them, the @ee app & website constantly have issues