EE

EE Outage Report in Prestonpans, East Lothian, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestonpans, East Lothian, Scotland 03/04/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, North Berwick, Kirkcaldy, Burntisland and Haddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomNorth Berwick Phone
United KingdomKirkcaldy Internet
United KingdomBurntisland Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • frvic93 frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE The last time I tried, I put in all the info, it asked me to confirm that my email address was correct then redirected me to the login page, with no further message. But, as I say, I've not received an email and logging in doesn't work

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • MightyDrumbeat Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland

    @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

  • jackmillerrfc Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland

    @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • ZeldanFestus ZeldanFestus (@ZeldanFestus) reported from Edinburgh, Scotland

    I don’t think anything can irritate my nerves more than intermittent internet connection??!!!! This has been happening for a WEEK NOW. @EE y’all better sort this out, because I’m down to my LAST NERVE.

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • frvic93 frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

  • Lmac1985 laura mac (@Lmac1985) reported from Edinburgh, Scotland

    @EE Yes i have a problem. I have sent a message. Just regarding my upgrade order that i just put through

  • christineh182 Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • SarahWatsonxx Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • Nicola9Robinson Dr Nicola Robinson (@Nicola9Robinson) reported from Edinburgh, Scotland

    @OpenreachHelp Thank you for reply. Your workers are due back tomorrow. We really need internet tonight. Please help @EE our router is flashing aqua and we need internet.

  • LynseyTasker Lynsey Tasker (@LynseyTasker) reported from Kirkcaldy, Scotland

    @Call_me_crazzzy @charlessecure @EE Hiya I’m not with EE but I was wondering if or how I could share this on my Facebook page as I know a few of my friends are on the network.

  • Dale_Roy Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Al_Beeston ᗩᒪ ᗷEEᔕTOᑎ (@Al_Beeston) reported

    @EE so, I’ve had my Home fibre BB with you for 3 yrs, without issue, until the last month where my speeds have just fallen off a cliff, I was getting 60-70 mb, now I’m lucky if I get 40, nothing has changed at my end, so it must be You!! Sort it out please!

  • dhmcghee David McGhee (@dhmcghee) reported

    @aspals @EE @stephenkerley33 The only signal you can get on EE now is a virtue signal.

  • chewyuk Neil Mansfield (@chewyuk) reported

    With yet another planned @EE outage, I'm looking for a location in the Brecon Beacons that will allow me to work all day today. Any co-location hubs or decent cafe recommendations? I clearly have a few in mind, but open to suggestions.

  • dhmcghee David McGhee (@dhmcghee) reported

    @ccbalexo @EE It’s completely unfair and only serves to demotivate and discourage men from being part of the solution, if according to EE, they are the problem in the first instance - which of course is untrue for the majority of men. A very short-sighted campaign imo.

  • shpx13 🦩 (@shpx13) reported

    @EE verification code not received because I can’t login, can’t top up by ringing 150, what sort of **** show are you running here? Absolute tosh, will get another sim on a different network tomorrow!

  • Ganainm1916 Gan Ainm (@Ganainm1916) reported

    @EE And I’ll just “end” my service with you. I promise you nobody cares what you think beyond phone and broadband, you’re a faceless corporation.

  • Neon_Mistral Captain Covenanter (@Neon_Mistral) reported

    @EE @gempinkheart @EE It really doesn't matter what anybody 'feels' about rhe origin of a problem. What if 63% of people felt 5G (incorrectly) mostly caused the pandemic? You wouldn't run a campaign supporting their views. Your heart is in the right place, but this looks like Gillette 2.0

  • perilousbanana James (@perilousbanana) reported

    @amunsbains @EE @Naz_Faulkner It isn’t about people liking me - and it’s my experience and that of all the men I know. The behaviour of some men towards women is awful. Women who behave that way are awful too. I just think they are in the tiniest minority comparatively.

  • Loveenduresfore loveenduresforever (@Loveenduresfore) reported

    @back2theegg @EE Whilst failing at what they are supposed to be doing… providing a phone/broadband service or in southgates case… a winning football side. Both are failing.

  • sajcg10 Sajcg10 (@sajcg10) reported

    @EE @Stevee5 Would love to know whether yougov 'feels' the Trans activists and allies sending women death threats is equally hateful and are they included in this study? Perhaps this would help with the main issues affecting women's sport rather than this crap.