EE

EE Outage Report in Prestonpans, East Lothian, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestonpans, East Lothian, Scotland 02/18/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent EE outage reports came from the following cities: North Berwick, Kirkcaldy, Burntisland, Edinburgh and Haddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Berwick Phone
United KingdomKirkcaldy Internet
United KingdomBurntisland Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet

Community Discussion

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EE Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • JacobOsullivan Jacob O'Sullivan (@JacobOsullivan) reported from Edinburgh, Scotland

    It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

  • leahgreensx L. (@leahgreensx) reported from Penicuik, Scotland

    is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

  • gersfan141 david thomson (@gersfan141) reported from Mayfield, Scotland

    @EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • IanDuddyUK Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • paulbeesonactor Paul Beeson (@paulbeesonactor) reported from Edinburgh, Scotland

    @EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?

  • bunsen1978 William (@bunsen1978) reported from Edinburgh, Scotland

    @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

  • GiulsMat Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • Zenbloke 𝙕𝙀𝙉𝘽𝙇𝙊𝙆𝙀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @IGNUK @EE I'd apply but I can't afford the travel down to London from Edinburgh I not rich

  • christineh182 Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • MBStuff91 マーティン (@MBStuff91) reported from Edinburgh, Scotland

    I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...

  • tootsieiam tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • ShazS Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

  • HarneyRowan Lisa Rowan- Harney (@HarneyRowan) reported from Bonnyrigg, Scotland

    @EE I'm back to awful phone signal in Edinburgh despite being on WiFi calling. All the same spots I have had previous issues with. Your service in Edinburgh is really not up to standard.

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rab1dkorndogg andy marsh (@rab1dkorndogg) reported

    @eddystephenson1 @EE Yep I've had the same issues previously

  • Pubgrundy Pubgrundy (@Pubgrundy) reported

    @EE can you please help me. I pre-ordered a Pixel 6 Pro in-store and picked it up on release day. The receipt given clearly states it is a preorder, but @Google are refusing my Bose headphone claim as the date on the receipt is the release date

  • eddystephenson1 yorked (@eddystephenson1) reported

    @EE Shame your website is poor and customer services is poor to answer calls

  • zeroantics zeroantics (@zeroantics) reported

    @EE Hi. No data since this morning in the BH14 postcode. Samsung Galaxy S21 5G. Is there an issue?

  • M_at Matthew Thompson (@M_at) reported

    @SocialTechHD @EE OK. What service level is that? 900Mb I guess?

  • M_at Matthew Thompson (@M_at) reported

    @SocialTechHD @EE But really the original tweet is a complaint at EE for not being clear as to what they supply.

  • Laurafavs__ Lor (@Laurafavs__) reported

    Hi @EE, quick question, why does no one in your customer services know what they are doing? (Also can you tell them to stop telling people they’ve ‘removed the fee for x’ that wasn’t ever actually there so it seems like we are getting a discount. We’ve all worked in sales🙄)

  • _AndroidAsh 🄰🅂🄷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_AndroidAsh) reported

    @EE Can't get it where I live, can't get any fixed broadband services from a "third party ". Our one and only fibre choice is fast and reliable, but it's damn expensive! 😑

  • stuartjbull Stuart Bull (@stuartjbull) reported

    @rab1dkorndogg @EE FTC is fibre to cabinet. I think this is advertising FTTP fibre to premises. Pointless advertisement either way. Its only in selected areas and saying its coming is a let down in Most areas they are probably 2 years away. The one person i know who has it says its amazing though.

  • rab1dkorndogg andy marsh (@rab1dkorndogg) reported

    @EE Gigabit speeds...haha...only if you're sat on the signal tower...