EE Outage in Dalkeith, Midlothian, Scotland

@EE your website is down every time I log on. really poor service for £60 a month

@EE Yes it’s buffering a lot I have tried moving it reset etc but nothing I do resolves the issue

@brudermike @EE If ill advised, rude, slow unorganised service is what you want you could have come to me, I can emulate.

It's nearly 2019 and my @ee broadband upload speed is so bad attaching a single photo to an email times out 😖

@EE Couldn't help. Been on hold for 1 hour 45 total and on one of the calls I was hung up on after 29 mins. I have an explanation now but it is not what was promised. I'll be changing suppliers next contract.

I swear @EE are the worst company ever!!!! Some how manage to **** up my bill EVERY SINGLE MONTH. Phoning them is exactly what I want to be doing after having my tonsils taken out :)))))

@EE Simone - private messaging me a link to customer services doesn’t help..... I’m now on day 10 with no internet. I’ve called customer services on day one, they are not helpful

Tremendous service from @EE Cameron Toll Edinburgh - credit where credits due!

@EE you've excelled again. Tablet taken to local shop to collect after failed delivery attempts at house. I had given you work address for delivery. Messages to tell me at shop sent to tablet sim card phone number so I never saw messages. Tablet on way back to you, not collected

Seems that I was right, @EE didn’t fix the 4G near Waverley (after three or so years), they just switched it on for the Festival. Back to the rubbish Scottish 3G internet it is, then.

@EE No issues. Just no service across most of my whole county. Including my Street.

@EE Hi - any ideas why your mobile signal has changed to always 3G instead of 4G? I’m in Edinburgh and haven’t had. 4G signal for over a month.

@EE are you ever gonna fix your website and app so i can pay my bill? Error messages galore!

@EE Still doesnt work when i tried this. Its like the speaker bit doesnt work but does work if i have someone on speakerphone.

@EE Everywhere I go - its a known issue apparently - dealing with your technical department- phone and sim have been swapped out but still no improvement

@EE your old broad street branch have terrible staff there customer service is very poor they need to learn that when dealing with one customer they should not just walk off and deal with someone else while dealing with the first person

@EE We had an engineer come out Thursday who was supposed to set it up and be good to go, he connected something to the wrong telegraph pole, didn’t ring someone he should have and told us we’d have internet in 24hours but a really slow connection not which is not what we pay for

@ThreeUK I don’t know who’s worse you or @DPD_UK, but you to stop blaming each other and send my phone to a three store otherwise I’ll cancel both my contracts and move to @EE

@HyderEbrahim @EE The galaxy beats the I phone hands down for specs it’s all about the software and iOS wins for me but if Samsung had iOS I would get the S10+ absolute beast of a phone

@EE No I have an S9 I have had many problems recently but hopefully was sorted this week. I just require some new earphones I was looking to purchase some wireless ones but the prices are ridiculous

@ryanchapmanx @EE cause they are the SHITTEST network provider EVER actually infuriated me how expensive they are

@EE thanks for the help- I’m freaking out😂 yes I deleted and redownloaded snapchat, and it still didn’t work

@EE yes it’s just my social media. my sister is having the same problems (we are on the same contract)

@_Janet_ @EE It is Janet I can't ring or text when at home :( I know there is a problem with a mast in the area but it's a right pain.