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EE outages and service status in Burntisland, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Burntisland, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 22, 11:00 PM GMT+1.
  • 33% Internet (33%)
  • 25% Phone (25%)
  • 17% Total Blackout (17%)
  • 17% Wi-fi (17%)
  • 8% E-mail (8%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burntisland, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntisland, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 23: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Burntisland, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Dalkeith, Dunfermline, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh Internet 16 hours ago
Dalkeith Internet 19 hours ago
Dunfermline Wi-fi 2 days ago
Edinburgh Phone 5 days ago
Edinburgh Phone 5 days ago
Edinburgh Total Blackout 6 days ago

Nearby cities with recent reports

Edinburgh

5 recent signals

16 hours ago
Dalkeith

1 recent signals

19 hours ago
Dunfermline

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burntisland, Scotland

Latest outage, problems and issue reports in Burntisland and nearby locations:

  • BrendaMBinnie
    Brenda Binnie (@BrendaMBinnie) reported from Ratho, Scotland

    @EE why can’t we call from our mobiles tonight? Is there a problem?

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @EE Thanks, I've tried that now. It now pings me back to the login page instead of giving me an error, but I can't log in and I don't have a confirmation email either

  • khalidh171
    khalid hafeez (@khalidh171) reported from Danderhall, Scotland

    @EE having problems on ee calls today

  • RadioWellsy
    Jamie Wells (@RadioWellsy) reported from Ratho, Scotland

    What FANTASTIC service from @EE Amy in Greenock regarding my upgrade! Hullo new phone from Monday!

  • MightyDrumbeat
    Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland

    @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

  • Gillian_Nimmo
    Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported from Inveresk, Scotland

    @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

  • GiulsMat
    Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

  • ScottMcCaig
    Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • hthejambo
    Harry temple (@hthejambo) reported from Dunfermline, Scotland

    @EE can you please help me with ee perks

  • BrianPa00068696
    Brian Paterson (@BrianPa00068696) reported from Queensferry, Scotland

    @EE Sorry am turning phone Of I had enough since I Changed phone number Google and EE can't find away to get a payment set up. I have Tried G-pay from 5thmay they want bank Account which I can't do am on lock down because I got chronic brontosaurus. Asthma. And I do not have access

  • JonStevenson
    Jon Stevenson (@JonStevenson) reported from Aberdour, Scotland

    RIP our eetv service from @EE - the simplest, best value TV box out there. Gold star to the marketing t*****r who thought that was a good idea.

  • Dale_Roy
    Dale Roy (@Dale_Roy) reported from Edinburgh, Scotland

    @EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

  • bigalwright001
    Alastair Wright (@bigalwright001) reported from Queensferry, Scotland

    @EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.

  • jackmillerrfc
    Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland

    @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

  • PaulCraig91
    Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

  • paulmilham
    Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • Gothchick1977
    Andrea Jepson (@Gothchick1977) reported from Inverkeithing, Scotland

    Not impressed @EE. Cancelled my swap to your networking within 7 days of my original contract, expected you to take a payment but to have it refunded 14 days later, still no refund and now you have taken another payment. What time is customer services open tomorrow!!!

  • ScottMcCaig
    Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • GilliesLorraine
    lorraine gillies 💜 FRSA 💜 she/her (@GilliesLorraine) reported from Livingston, Scotland

    @EE why do I suddenly have no phone signal in my home? Been like this for 3 days now..

  • Lanankuras
    Agris Bečmanis (@Lanankuras) reported from Livingston, Scotland

    @EE so have Samsung S23 Ultra preorder. How long does it take? Only when i signed documents guy in shop told that cant deliver to home ( even thats preorder). So much dissapointment. I guess its valid to cancel . As only difference is just i have sim. But not phone.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter_Gregory_H
    Greg (@Peter_Gregory_H) reported

    @EE I am due to get a call from Kevin (around 12.30) only because I went into your Richmond upon Thames shop and Samira was very helpful. Otherwise, as a loyal EE customer, I feel let down and disillusioned with your service, which certainly doesn’t live up to your marketing slogans.

  • Stephen090704
    Stephen (@Stephen090704) reported

    @alwaysMadManC87 @EE Sounds like the same guide that was rude to me too!

  • incognit063
    63. (@incognit063) reported

    my service has been down for a whole hour, don’t worry my time with you will end this year 🙏🏽 @EE

  • MarkDavisonUK
    Mark Davison (@MarkDavisonUK) reported

    @KevlarBrock @EE Best recommendation would be to speak to the exec advisor and see what resolution they can come up with, definitely try and get the product changed to a WiFi 7 router as that will resolve your issues 10x over

  • Ian_Maitland
    (@Ian_Maitland) reported

    @EE You just leave it to me, the paying customer with no service. I’ll get right on it as soon as I have a signal.

  • mptrew
    Martin Trew (@mptrew) reported

    @EE @KevlarBrock I had an EE engineer out because my tv signal constantly breaks up. He told me that he would send a new router because an EE update was doing this. No router. Still crap service. Will be moving to a reliable supplier soon. (Engineer also advised me to buy a £200 3rd party router

  • bionic_KT
    Bionic_KT (@bionic_KT) reported

    @WeAreOpenreach @EE Openreach essentially allowed an order to fail because a form wasn’t completed when Openreach hadn’t actually sent the form…

  • Monetization26
    Mr Gray (@Monetization26) reported

    @tholumusam @EE We still have no signal, we still have no internet, no call back, still no engineer, still no 4gmifi and the customer service has been shocking with being lied to miss advised and when telling the you rely on internet for your job they just aren’t bothered. Completely shocked!.

  • totfinsol
    blueShrew (@totfinsol) reported

    @EE @Newby13Craig Me I’m stuck in Turkey and need emergency help but EE don’t do that. Useless

  • kellymina82
    Kelly Homer (@kellymina82) reported

    @EE Hello I upgraded my phone yesterday & it is due to be delivered in store today as the colour I wanted wasn't available. I have tried to track it but the order number is invalid according to the website. Please can you help me?