EE outages and service status in Burntisland, Scotland

Problems in the last 24 hours in Burntisland, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntisland, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burntisland, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Dunfermline, and Kirkcaldy.

City	Problem Type	Report Time
Edinburgh	Total Blackout	17 hours ago
Edinburgh	Phone	21 hours ago
Edinburgh	Total Blackout	5 days ago
Edinburgh	Internet	7 days ago
Edinburgh	E-mail	11 days ago
Edinburgh	Wi-fi	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burntisland, Scotland

Latest outage, problems and issue reports in Burntisland and nearby locations:

• 
  Gillian Nimmo 🏉🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐻 (@Gillian_Nimmo) reported 1 minute ago from Inveresk, Scotland

  @EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!

• 
  Scott McCaig (@ScottMcCaig) reported 3 minutes ago from Edinburgh, Scotland

  @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

• 
  Agris Bečmanis (@Lanankuras) reported 7 minutes ago from Livingston, Scotland

  @EE so have Samsung S23 Ultra preorder. How long does it take? Only when i signed documents guy in shop told that cant deliver to home ( even thats preorder). So much dissapointment. I guess its valid to cancel . As only difference is just i have sim. But not phone.

• 
  Paul Beeson (@paulbeesonactor) reported 8 minutes ago from Edinburgh, Scotland

  @EE hi there, reported a fault with a landline on 26th October, still not working properly. Was told it would be 4 days, that’s now 14. Can someone look into this please?

• 
  Linda Logan (@LindaTwin63) reported 10 minutes ago from Glenrothes, Scotland

  @EE trying to activate my Esim to my new Apple Watch. Instructions advise to call 150 with code 003 no options for activating said eSim on 150 and after having gone through about 3 attempts with the automated lady I have lost the will to live. Can you please please please help

• 
  マーティン (@MBStuff91) reported 12 minutes ago from Edinburgh, Scotland

  I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...

• 
  Sarah-Clare Watson (@SarahWatsonxx) reported 14 minutes ago from Edinburgh, Scotland

  @EE Is the services down in Edinburgh?? I havent had internet all day

• 
  ᦔꪖꪜⅈᦔ ᧁⅈꪶꪑꪮꪊ𝕣 (@DavidGilmour198) reported 19 minutes ago from Glenrothes, Scotland

  @EE why has the signal dropped on phone service? It keeps telling me the service provider has turned off the signal which we weren't warned about

• 
  Harry temple (@hthejambo) reported 21 minutes ago from Dunfermline, Scotland

  @EE can you please help me with ee perks

• 
  Paul Craig (@PaulCraig91) reported 22 minutes ago from Livingston, Scotland

  @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

• 
  Jamie Wells (@RadioWellsy) reported 26 minutes ago from Ratho, Scotland

  What FANTASTIC service from @EE Amy in Greenock regarding my upgrade! Hullo new phone from Monday!

• 
  Stuart Rider (@thesamuraicoach) reported 26 minutes ago from Dunfermline, Scotland

  @EE my wife has been having issues with her phone service and no wifi when she is out, been for the 24 hours now, is there an issue with ee currently?

• 
  Paige💚 (@paigelawsonhfc) reported 27 minutes ago from Edinburgh, Scotland

  Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

• 
  Jack Miller (@jackmillerrfc) reported 36 minutes ago from Edinburgh, Scotland

  @EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company

• 
  Sharon Somerville🕷🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@arcticlass) reported 38 minutes ago from Edinburgh, Scotland

  @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

• 
  Giulia Mattei (@GiulsMat) reported 38 minutes ago from Edinburgh, Scotland

  @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

• 
  Jacob O'Sullivan (@JacobOsullivan) reported 44 minutes ago from Edinburgh, Scotland

  It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

• 
  Brenda Binnie (@BrendaMBinnie) reported 45 minutes ago from Ratho, Scotland

  @EE why can’t we call from our mobiles tonight? Is there a problem?

• 
  Chris (@Chris_________M) reported 50 minutes ago from Edinburgh, Scotland

  @EE I have got an iPhone X. Any help would be appreciated, as currently I can’t look up what’s on next or where to eat.

• 
  Sharon (@ShazS) reported 50 minutes ago from Edinburgh, Scotland

  @EE is there an issue with the network my data doesnt seem to be working?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Taylor (@Jimtails83) reported 3 minutes ago

  @StaffsComms @EE @TradeStandards business internet through EE. Hasn’t worked for over 3 weeks. No communication and no help to fix and I’m breaching contact if I want to leave. The irony!!!

• 
  Tom (@itstomwoo) reported 4 minutes ago

  @christesla @Unrealistic693 @EE Damn have you tried *3001#12345#*

• 
  Stephen (@Stephen090704) reported 6 minutes ago

  @alwaysMadManC87 @EE Sounds like the same guide that was rude to me too!

• 
  Col Price (@coldesign_ltd) reported 9 minutes ago

  @EE At no point is it mentioned that only wifi will do the speeds and anything else wont. All our stuff is ethernet. Oh and also im still being charged up till the 21st for a substandard and misleading set up.#bt #ee @BT @EE . Never again . And totally inept customer service too

• 
  Martin Elliker (@MartinElliker) reported 10 minutes ago

  @EE So here we go again - having not tried my TNT sport package since last Wednesday I’ve come back to it today - and guess what - I still don’t have the full set of services I’m actually paying for and I still can’t receive it - this really is a pile of 💩 Well actually over 3 weeks now I’ve been let down after let down after let down - After being told don’t worry your TNT sports will be available to you after midnight on Thursday / Friday I feel lied to - Totally fobbed off - Total lies from totally incompetent people - I had a service when I was with BT - it worked - how simple could it be to move to EE - it shouldn’t be difficult- How wrong I was. incompetent, Liars and couldn’t give a 💩 that’s actually what you are - 25 times you claim to have been voted the best - Let’s see how you fair with the media once I take this to them - I’m sick and tired of the whole damn lot of you !! You couldn’t manage your way out of a wet paper bag !!!!

• 
  Michael Williamson (@michaeljw_97) reported 12 minutes ago

  @EE Another guide rang me back. The call managed to hold but i did unfortunately fail the credit check like i suspected.

• 
  Mr Gray (@Monetization26) reported 13 minutes ago

  @EE There is loads of issues UK wide from 10:30am, I’ve been on to EE since 10:30 this morning and they will arrange for an engineer to come out. At first it was brushed off that there’s an issue but after being on hold for nearly an hour they then seemed to recall there’s an issue.

• 
  Gareth Owen (@gjo2405) reported 14 minutes ago

  @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

• 
  Jean Morris (@jeannibea) reported 18 minutes ago

  @Hepworthclare @EE How dreadful. I'm with ee mobile for network & data only but since BT mobile moved to ee I’ve found Customer Service has dipped. I buy my phones from Apple outright & find it much more cost effective than having a mobile tied into an ee contract. Apple CS is superb. Good luck!

• 
  NeilM (@NM_Rdg) reported 20 minutes ago

  @chriscollins462 @MissCatTrap @EE You rarely need to go to the ombudsman. All you need to do is make an official complaint and ask them to provide you with contact details for the ombudsman in case you are not satisfied with their response.