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EE outages and service status in Burntisland, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 9 outage signals in the last 24 hours around Burntisland, including 7 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
  • The most recent signal from this area was received May 12, 12:15 PM GMT+1.
  • 50% Total Blackout (50%)
  • 36% Internet (36%)
  • 7% Wi-fi (7%)
  • 7% Phone (7%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burntisland, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntisland, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 12: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Burntisland, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Tranent, Dunfermline, and Queensferry.

CityProblem TypeReport Time
Edinburgh Total Blackout 8 minutes ago
Edinburgh Total Blackout 3 hours ago
Edinburgh Total Blackout 8 hours ago
Edinburgh Total Blackout 9 hours ago
Edinburgh Internet 16 hours ago
Edinburgh Total Blackout 21 hours ago

Nearby cities with recent reports

Edinburgh

9 recent signals

8 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burntisland, Scotland

Latest outage, problems and issue reports in Burntisland and nearby locations:

  • Lanankuras
    Agris Bečmanis (@Lanankuras) reported from Livingston, Scotland

    @EE so have Samsung S23 Ultra preorder. How long does it take? Only when i signed documents guy in shop told that cant deliver to home ( even thats preorder). So much dissapointment. I guess its valid to cancel . As only difference is just i have sim. But not phone.

  • thesamuraicoach
    Stuart Rider (@thesamuraicoach) reported from Dunfermline, Scotland

    @EE my wife has been having issues with her phone service and no wifi when she is out, been for the 24 hours now, is there an issue with ee currently?

  • SarahWatsonxx
    Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is the services down in Edinburgh?? I havent had internet all day

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

  • arcticlass
    Sharon Somerville🕷🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@arcticlass) reported from Edinburgh, Scotland

    @EE 2/2 or a drivers license in order to arrange a contract for an iPhone. I have neither. I fail to understand why I need these. I no longer travel; I no longer drive. Can you clarify your position on this? Thanks

  • MightyDrumbeat
    Simon Boothroyd (@MightyDrumbeat) reported from Edinburgh, Scotland

    @EE Hello, I upgraded my SIM only contract yesterday for my phone and now my iPad won’t connect using its Shared Data SIM. I have tried resetting the iPad. I get a PDP authentication error. Please help.

  • bunsen1978
    William (@bunsen1978) reported from Broxburn, Scotland

    @Jambo_Ross @EE Mate I'm gonna do the same. Been with them/orange since the nineties. Recent customer service and issues with them have been incredible given how good they were.

  • JacobOsullivan
    Jacob O'Sullivan (@JacobOsullivan) reported from Edinburgh, Scotland

    It drives me mad. Please explain why you treat UK to IOM phone calls as UK to EU phone calls @EE.

  • tootsieiam
    tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • SarahWatsonxx
    Sarah-Clare Watson (@SarahWatsonxx) reported from Edinburgh, Scotland

    @EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

  • stevomillar99
    Steven Millar (@stevomillar99) reported from Livingston, Scotland

    @EE are literally the worst phone company going. Charge people double their bill whenever they feel like it. Done with them now

  • BrianPa00068696
    Brian Paterson (@BrianPa00068696) reported from Queensferry, Scotland

    @EE Sorry am turning phone Of I had enough since I Changed phone number Google and EE can't find away to get a payment set up. I have Tried G-pay from 5thmay they want bank Account which I can't do am on lock down because I got chronic brontosaurus. Asthma. And I do not have access

  • SMC2502
    Steve Crichton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 IndyRef2 (@SMC2502) reported from Glenrothes, Scotland

    @EE Is there an issue with Android phones? A lot of apps not opening on Huawei...

  • KevinBubba
    KEVP🍀 (@KevinBubba) reported from Leven, Scotland

    @EE Got new contract phone but realized don't need new phone so wanting to return phone and cancel contract.

  • john_rafa
    Joao Carraro (@john_rafa) reported from Edinburgh, Scotland

    @EE Royal Mile (High Street) it's overcrowded due to the festival, as a result, terrible or no internet connection. The 5G coverage does not cover that part of the city and it's been impossible to use internet therefore.

  • Gothchick1977
    Andrea Jepson (@Gothchick1977) reported from Inverkeithing, Scotland

    @EE Then you need to say that in the advert as that is misleading saying all NHS workers are entitled to a discount if they are with your network.

  • DavidGilmour198
    ᦔꪖꪜⅈᦔ ᧁⅈꪶꪑꪮꪊ𝕣 (@DavidGilmour198) reported from Glenrothes, Scotland

    @EE why has the signal dropped on phone service? It keeps telling me the service provider has turned off the signal which we weren't warned about

  • kimdiane2685
    Kim❤ (@kimdiane2685) reported from Edinburgh, Scotland

    @EE is your network down as both my broadband and 4G isn’t working TIA Kim

  • ScottMcCaig
    Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE Hi my home broadband is currently down (probably due to the bad weather) any idea of a resolution time? I'm in Edinburgh. Tried the usual fixes.

  • paigelawsonhfc
    Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MickyJones_
    Micky Jones (@MickyJones_) reported

    @OnSamps @EE Jeez look at all the scam accounts you attracted lol. They are all reading off the same script, the least they can do is admit there's a problem

  • Joesgill
    Joe Gill (@Joesgill) reported

    @EE can you update me if your network is down. My phone signal, WiFi & your website is down

  • MrMclarenNUFC
    Stuart Marshall (@MrMclarenNUFC) reported

    @EE I mean seriously, what is going on with the service around Shrewsbury? Paying full price and getting a 5th rate service. What’s going on?

  • AuraLinkAL
    Aura Link (@AuraLinkAL) reported

    @EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?

  • Samomit29
    Jee (@Samomit29) reported

    @EE 14 years of being a customer and you can’t provide me a decent service

  • SteveA39845825
    Steveo (@SteveA39845825) reported

    @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

  • GordonMurdie
    Gordon Murdie (@GordonMurdie) reported

    @EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.

  • alex_smerdon
    Alex Smerdon (@alex_smerdon) reported

    @EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @EE Hi, You keep asking me to create a new profile as I'm apparently on an old profile. When I try, it states my email addresses is already in use. Why couldn't you just migrate user accounts to the newer profiles instead of causing issues? Technology is great if you use it properly.

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE I don't understand why EE is assuming I live there already. Obviously, people will often want broadband installed before they actually move in. This surely can't be your policy? Surely they can't be that stupid??