EE

EE Outage Report in Burntisland, Fife, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burntisland, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntisland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burntisland, Fife, Scotland 01/16/2026 07:25

January 16: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burntisland, Fife, Scotland

The most recent EE outage reports came from the following cities: Kinross, Edinburgh, Dunfermline and Winchburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomKinross Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomDunfermline Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burntisland, Scotland

Latest outage, problems and issue reports in Burntisland and nearby locations:

  • JonStevenson Jon Stevenson (@JonStevenson) reported from Aberdour, Scotland

    RIP our eetv service from @EE - the simplest, best value TV box out there. Gold star to the marketing t*****r who thought that was a good idea.

  • hthejambo Harry temple (@hthejambo) reported from Dunfermline, Scotland

    @EE can you please help me with ee perks

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • SMC2502 Steve Crichton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 IndyRef2 (@SMC2502) reported from Glenrothes, Scotland

    @EE Is there an issue with Android phones? A lot of apps not opening on Huawei...

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • JonStevenson Jon Stevenson (@JonStevenson) reported from Aberdour, Scotland

    @Willatkinson10 @EE Actually I’m only really pissed off I’m Iosing catch up and replay but when you explain the societal implications of not being able to watch Homes under the Hammer half an hour after it starts I do see it’s part of a much bigger issue...

  • christineh182 Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • IanDuddyUK Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • bigalwright001 Alastair Wright (@bigalwright001) reported from Queensferry, Scotland

    @EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.

  • thesamuraicoach Stuart Rider (@thesamuraicoach) reported from Dunfermline, Scotland

    @EE my wife has been having issues with her phone service and no wifi when she is out, been for the 24 hours now, is there an issue with ee currently?

  • GBrodieBlacksm1 G Brodie Blacksmith (@GBrodieBlacksm1) reported from Edinburgh, Scotland

    @EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

  • weezy2014x Louise 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weezy2014x) reported from Livingston, Scotland

    @EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?

  • DavidGilmour198 ᦔꪖꪜⅈᦔ ᧁⅈꪶꪑꪮꪊ𝕣 (@DavidGilmour198) reported from Glenrothes, Scotland

    @EE why has the signal dropped on phone service? It keeps telling me the service provider has turned off the signal which we weren't warned about

  • Igiveinhelp1 Igiveinhelp (@Igiveinhelp1) reported from Inverkeithing, Scotland

    @EE The number one network that still uses RPI rate as guidance for annual price rise. Currently 1.2% when CPI is 0.4%. Rip off company.

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • KevinBubba KEVP🍀 (@KevinBubba) reported from Leven, Scotland

    @EE Got new contract phone but realized don't need new phone so wanting to return phone and cancel contract.

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AghanyaMel Mel Aghanya (@AghanyaMel) reported

    @EE landed in Spain last night. Cannot message you on 150 or the mobile customer service number - please help

  • Unicorn_XCIV Unicorn (@Unicorn_XCIV) reported

    @EE can I cancel an order that you are unable to process?

  • LaliqueTheGeek 🖤𝕷𝖆𝖑𝖎𝖖𝖚𝖊🖤 (@LaliqueTheGeek) reported

    @abbie_gaming @EE I will keep an eye on this thats for sure! Thing is when I speak to them they say there are no faults, but I am only getting the minimum they promise. If they don't fix it Monday I will try take it further to cancel their service tho. Thanl you! x

  • Beforeyoureyes1 🌸🌺Beforeyoureyes27🌺🌸 (@Beforeyoureyes1) reported

    @EE I have no service whatsoever I can't even call 150? Why

  • emmadjen Katie Wood (@emmadjen) reported

    @EE Thanks for responding Charlotte. Took me about an hour on hold, but I got through to customer services, and they were helpful. They are going to reduce the latest bill-it’ll still be big, but I appreciate the gesture.

  • jamesrjwyatt James (@jamesrjwyatt) reported

    @EE my watch contract has come to an end, but I can’t seem to move to sim only through the upgrade options. Can you help arrange this please? Thanks!

  • Smithy0x Smithy (@Smithy0x) reported

    @EE Hey thanks! It seems I'm still having trouble, it's asking for an invoice? I've used my first bill as an invoice but not sure if that'll be sufficient

  • SteveBray999 Steve Bray 💙 💚 🌈 (@SteveBray999) reported

    @StuLittle1972 Even worse in #Shropshire, my local EE mast is always going down, and I mean always. Not good enough @EE

  • kevwright kevwright (@kevwright) reported

    Anyone managed to get an e-sim onto the Pixel 7? I am stuck in a loop using the @EE app, which for Android seems really poor vs the iPhone version of the app? This is via transfer from iPhone, not got QR code.

  • mrjosequijano Jose Quijano (@mrjosequijano) reported

    @EE I have portable WiFi.i ont have EE mobile. I need customer service.....