EE

EE Outage Report in Burntisland, Fife, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burntisland, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burntisland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burntisland, Fife, Scotland 02/05/2026 00:10

February 05: Problems at EE

EE is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burntisland, Fife, Scotland

The most recent EE outage reports came from the following cities: Edinburgh, Dunfermline, Glenrothes, Kinross and Winchburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomDunfermline Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh Internet
United KingdomGlenrothes Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burntisland, Scotland

Latest outage, problems and issue reports in Burntisland and nearby locations:

  • christineh182 Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • ShazS Sharon (@ShazS) reported from Edinburgh, Scotland

    @EE is there an issue with the network my data doesnt seem to be working?

  • leahgreensx L. (@leahgreensx) reported from Edinburgh, Scotland

    @JohnRiofender @EE all the signal for me and none for anybody else!!

  • Igiveinhelp1 Igiveinhelp (@Igiveinhelp1) reported from Inverkeithing, Scotland

    @EE The number one network that still uses RPI rate as guidance for annual price rise. Currently 1.2% when CPI is 0.4%. Rip off company.

  • weezy2014x Louise 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weezy2014x) reported from Livingston, Scotland

    @EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?

  • paulmilham Paul Milham (@paulmilham) reported from Edinburgh, Scotland

    Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

  • IanDuddyUK Ian Duddy (@IanDuddyUK) reported from Edinburgh, Scotland

    @EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

  • Grace_E_OKeeffe Grace O'Keeffe (@Grace_E_OKeeffe) reported from Edinburgh, Scotland

    @EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    @EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

  • ScottMcCaig Scott McCaig (@ScottMcCaig) reported from Edinburgh, Scotland

    @EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

  • GiulsMat Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

  • DavidGilmour198 ᦔꪖꪜⅈᦔ ᧁⅈꪶꪑꪮꪊ𝕣 (@DavidGilmour198) reported from Glenrothes, Scotland

    @EE why has the signal dropped on phone service? It keeps telling me the service provider has turned off the signal which we weren't warned about

  • bigalwright001 Alastair Wright (@bigalwright001) reported from Queensferry, Scotland

    @EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.

  • KevinBubba KEVP🍀 (@KevinBubba) reported from Leven, Scotland

    @EE Got new contract phone but realized don't need new phone so wanting to return phone and cancel contract.

  • JonStevenson Jon Stevenson (@JonStevenson) reported from Aberdour, Scotland

    @Willatkinson10 @EE Actually I’m only really pissed off I’m Iosing catch up and replay but when you explain the societal implications of not being able to watch Homes under the Hammer half an hour after it starts I do see it’s part of a much bigger issue...

  • JonStevenson Jon Stevenson (@JonStevenson) reported from Aberdour, Scotland

    RIP our eetv service from @EE - the simplest, best value TV box out there. Gold star to the marketing t*****r who thought that was a good idea.

  • hthejambo Harry temple (@hthejambo) reported from Dunfermline, Scotland

    @EE can you please help me with ee perks

  • paigelawsonhfc Paige💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

  • SMC2502 Steve Crichton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 IndyRef2 (@SMC2502) reported from Glenrothes, Scotland

    @EE Is there an issue with Android phones? A lot of apps not opening on Huawei...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • VaniRai_2103 Vani Rai (@VaniRai_2103) reported

    @EE @EEHelpdesk Is EE a down?!?! I haven’t been able to get any service since 4pm ???

  • coles_3 Mr South West:-) (@coles_3) reported

    @RobBraddick @EE @ChrisWi64830717 could the team reach out. Wonder if this is a handset issue.

  • lywyn /D/arr.en (@lywyn) reported

    @ee do you allow broadband customers to use their own router equipment? Your basic router will not suffice and your smart wifi is too costly considering I cannot get a 4G signal at home.

  • leon_gray_ Leon (@leon_gray_) reported

    @syderz_ @EE Mines the same, no signal and if I do get anything it’s 3G

  • c0rrad0 c0rrad0 (@c0rrad0) reported

    @EE Yes has been the case since arriving…no network. Contacting you via my laptop. I was advised last night to reset network setting but that’s made no difference. Then told to live chat but wont work. SO have no way to contact or be contacted other than twitter/email - please help

  • denjay1 denjay1 (@denjay1) reported

    @EE are there issues with EE and BT Mobile networks in L40 area please? having issues yesterday and still today.

  • nathantdigital Nathan Thompson (@nathantdigital) reported

    @EE got an email today with all my order details on and the details of my new phone and account. Except I'm not a customer and I'm not called Sharon... help!?

  • liam_greenslade 𝑳𝒊𝒂𝒎 𝑮𝒓𝒆𝒆𝒏𝒔𝒍𝒂𝒅𝒆 (@liam_greenslade) reported

    Hello @EE - You keep sending me emails that are meant for someone else. The emails are addressed to Erin but it is definitely sent to my email account. I'm not Erin, obviously.... Also the phone listed on MyEE is not my phone - I've never had an iPhone10 🤔Any ideas?...

  • ssasophie sophie (@ssasophie) reported

    @EE is there currently problems with 4g around the NE20 area? whenever i switch to 4g it just says no bars and edge? been happening since like 3:30 ish

  • David_hare16 David Hare (@David_hare16) reported

    @EE Hello, trying to go into broadband in the shop section of the website and its not working.