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EE Outage Report in Norwich, Norfolk, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Norwich, England

The most recent EE outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 2 months ago
Norwich Phone 2 months ago
Norwich Phone 2 months ago
Norwich Phone 2 months ago
Norwich TV 2 months ago
Norwich Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • alilucyrose
    Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • alex_cr
    Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

  • markiehogden
    Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • Spr1718
    Sam Gravener (@Spr1718) reported from Norwich, England

    @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

  • NateDawg27
    Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • robwoodrow
    robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • kellnkev22
    kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • Michiejames
    James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • alilucyrose
    Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • emmalgooch
    emma louise ***** (@emmalgooch) reported from Long Stratton, England

    @EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!

  • nettieapps
    Annette Apps (@nettieapps) reported from Sprowston, England

    @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

  • ReidyRoo69
    ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • GaryStevens1024
    Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • higgins190971
    Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • ThirstBeers
    Cheryl Cade (@ThirstBeers) reported from Norwich, England

    @EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter

  • MaddiChamberlin
    maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Desiign3
    Desiign (@Desiign3) reported

    @EE Hiya, no your signal is fine :) Just your customer service + policies are beyond criminal though. DW EE. We've had to use your 4G service because Virgin's wifi has had constant downtime for months (for everyone) yet deny it :) J

  • LuSchmoo
    Lu (@LuSchmoo) reported

    @ShaneH12345 @EE If you DM @RoyalMail help, with the tracking details and order number, I’m sure they will be able to look into it from their side.

  • CrashkingPeter
    Peter Williams (@CrashkingPeter) reported

    @EE It means you can’t lay down and watch or read the screen. It’s only since the last update.

  • MeerkatExpress
    TheMeerkatExpress (@MeerkatExpress) reported

    @kattyork @EE @ThreeUK 3 are absolutely useless. I’ve had plenty of issues over the last year and have eventually taken them to the ombudsman, I won my case and are going to leave them as soon as my compo has run out!

  • JoshuaDicken8
    Joshua Dicken (@JoshuaDicken8) reported

    @EE Terrible Service - ordered an iPhone 12 pro to be told it will be 28 days til it arrives but was promised before Christmas by 4 different employees. Now it's been 30 days and predicted to come in Jan now which will make it atleast 40 days. Feeling like I've been robbed.

  • robbyrne8890
    Rob Byrne (@robbyrne8890) reported

    @EE choose EE the adverts keep telling us. What they don’t tell us is that they will fail to deliver after 2 weeks and then blame it on Royal Mail. Xmas ruined for one little girl.....

  • KeithGlynn7
    Keith Glynn (@KeithGlynn7) reported

    @EE broadband **** got fibre and can’t even download a program at the moment - but they don’t care - cancelling tomorrow!!!!

  • aaron3618
    aaron (@aaron3618) reported

    @EE @btsport Hi my service has been restricted and only the other day I had full service

  • tcat1993
    ThomasCatlow#18 (@tcat1993) reported

    @RyanHulton7 @EE @EE need to sort this , can’t get no money on twitch till you sort this problem

  • richiehawley1
    Richie (@richiehawley1) reported

    @EE Maybe you could fix my 4g that hasn’t been working all month! Not@good enough and you keep promising to update me but never do!