EE Outage Report in Norwich, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Norwich come from postal codes NR10 and NR6.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent EE outage reports came from the following cities: Norwich and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Attleborough |
||
| Attleborough |
Phone | |
| Norwich |
Total Blackout | |
| Attleborough |
Phone | |
| Norwich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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James Michie
(@Michiejames) reported
from
Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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kelly & kevin
(@kellnkev22) reported
from
Beccles, England
@EE why haven’t we got phone signal 😡😡😡😡😡
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aimee Sullivan
(@AimeeSullivanx) reported
@EE Can you please let me know why i am being refused when i am asking for a copy of my contract to send to apple for them to fix my phone? Not sure why i am being told no this cant be sent to me??
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Audrey Brown 🏴
(@Auders) reported
@EE Good grief how frustrating. Over 45 minutes on chat feature due to you not activating my sim and agent asking me to call 150. On a phone that doesn't have an active sim! Now on to supervisor who is wants me to repeat everything. Just need the phone and service I'm paying for!
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Karli van Heerden
(@Chaz44) reported
@EE My signal is so awful in Milton Keynes and has been for ages. Is there anything I can do?
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Sarah Thorne
(@sarahthorne76) reported
Absolutely appalled by @EE my mother in law made a mistake and is now out of pocket. Shop and customer services can’t make a refund and after 2 weekly emails to shop and no reply at all.
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GLENN
(@gbmcfc) reported
from
Leeds, England
@EE sort your signal out between Leeds n Huddersfield..... ****
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Tom
(@sixthdaybrewing) reported
@SwaledaleMutton @EE Mine was through BT also. The customer service and reliability used to be excellent so the extra cost was worth it. Customer service quality dropped massively and other companies caught up in the reliability factor.
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Tom
(@sixthdaybrewing) reported
@SwaledaleMutton @EE I have never had a drop out in over 6 years and I live in quite a rural area. This is the exact reason I left EE for Vodafone in the first place. That and my bill for home fibre and 3 mobiles went from 180 to 110.
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Dean Clarke
(@deanoc1988) reported
So @EE the ‘best network in the UK’ have told me there’s nothing they can do about my signal It’s just one of them things! Absolute banter company
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Louie Lightfoot
(@louie_lightfoot) reported
@EE Just tried to sort a long going issue and instead of sorting its got worse, I wanted to remove the 4Gee Device but instead you deleted my contract so now i have no service or cant ring any numbers!!!!
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Tom Andrews💙
(@0bj3ctivity) reported
@SwaledaleMutton @EE I have a couple of such Nokias for emergencies. Great at getting a signal way off shore