EE

EE Outage Report in Norwich, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Norwich come from postal codes NR99, NR7, NR1 and NR2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Norwich, Norfolk, England 01/27/2026 04:00

January 27: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorwich Wi-fi
United KingdomNorwich Wi-fi
United KingdomNorwich Phone
United KingdomNorwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • philjtaylor1970 Phillip Taylor (@philjtaylor1970) reported

    The Automate saga continues after weeks of trying to get it working. We're at the "if we offer a discount and ignore it, ot might fix itself" methodology Honest to God, 1 Automate tracker and they can't get it working and don't seem to want to know. Very poor. @EE

  • smunii LoverGurl (@smunii) reported

    @EE you guys have taken my upfront cost but I haven’t received no confirmation from you guys all due to the website having issues!!! Im very angry. Help. Idk what to do.

  • F1andNascarFan Tony Earl (@F1andNascarFan) reported

    @EE My EE app not working constantly says there is an error. What's the fix?

  • _daniellemassey danielle (@_daniellemassey) reported

    @EE @smunii Also placed a pre order to upgrade and had no order confirmation. Can you help with this?

  • Andrea0Johnston Andrea Johnston (@Andrea0Johnston) reported

    @EE just wondering if you can help rather than me continuing to hold after 25 mins already

  • JCiRepairs JCiRepairs (@JCiRepairs) reported

    @EE So I’ve got the anytime upgrade yet you can’t get on this system to offer my price plans, yet any Tom **** and Harry can order a phone if they don’t have this plan. This is really poor from EE this happened last year you’d think they would have learnt

  • Dadyougeek John (@Dadyougeek) reported

    Since when do customer service call centres say "oh thats safe safe” when you are speaking to them! Would expect better @EE

  • MrsHKeen1 Helen K (@MrsHKeen1) reported

    @EE @EE over 2 hours now and still getting website errors 🤯🤯🤯

  • Jack13jackJack jack roberts (@Jack13jackJack) reported

    @EE Could u let me no when the system is back up and running went to do my trade in and system was down x

  • wee_corlett Nadia Jouni (@wee_corlett) reported

    @EE Still no call back - so phoned EE for an update and after an hour on the phone I was told apparently I’ve just to “wait for a call back”… UK’s fastest network… apparently not reflected by their customer service. #badcustomerservice #Complaints