EE Outage Report in Norwich, Norfolk, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent EE outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
TV | |
| Norwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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James Michie
(@Michiejames) reported
from
Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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kelly & kevin
(@kellnkev22) reported
from
Beccles, England
@EE why haven’t we got phone signal 😡😡😡😡😡
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Big Gammon Little Gammon
(@buster_gammon) reported
@MarinaPurkiss @EE They are awful to deal with. Real shambles.
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BornFab_NotAFAB
(@Ms_MerryThought) reported
@MarinaPurkiss @EE I never have a contract. Use giffgaff and monthly goody bag. Can never be overcharged or get into any of these silly situations.
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Mark Oliver
(@MarkOliver62189) reported
@EE I asked for the supervisor to call me back when they were free again. this has NOT happened. EE seem to be lacking understanding of how the world works, ie logistics or customer expectations. I'm sad to say i'm still looking for an alternative. END
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Jon Chadwick
(@JonD_Chadwick) reported
@EE guess what? I’m on hold to your support team Again. 6 calls in 5 days, plus a visit in store. Problem still not fixed
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Paula 💙
(@hallam_paula) reported
@MarinaPurkiss @EE You know what is more shameful, that people have to play this out on social media to get any sort of response. Customer service in the UK is shocking on occasion. Sort yourself out @EE
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M G
(@MGArteast) reported
@MarinaPurkiss @EE Why the outrage? Lower your expectations. They don't give a rats arse. Any money making organisations are in it for the cash. Customer Services are now null and void. They are being run by AI bots. Calling them out on SM does **** all unless you are high profile! Sickening, but..
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Jon Chadwick
(@JonD_Chadwick) reported
@EE Hi, we are going to bill you for the costs of paying another phone company while EE failed to fix the problem. Where do we send the bill too?
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B
(@Afflc1) reported
@EE good morning, I can't tell if EE is down in my area or my internet box isn't working? Could you advise, postcode is se23 3bj
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siege
(@siegeism) reported
@Elainebks @MarinaPurkiss @EE Ofcom don’t deal with individuals just organisations, you mean the ombudsman and the ombudsman is useless ****.
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Isobel Boyes
(@Halesowenmum) reported
@MarinaPurkiss @EE Get screenshot of her phone app and capture calls from her online EE account to help prove that the call was never made.