EE Outage Report in Norwich, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Norwich come from postal codes NR99 and NR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent EE outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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kelly & kevin
(@kellnkev22) reported
from
Beccles, England
@EE why haven’t we got phone signal 😡😡😡😡😡
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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James Michie
(@Michiejames) reported
from
Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian James Campbell
(@Campbell_Ianj) reported
@EE Yes. Tried this. The person referee said they cannot use it and I had a question about it. Asked the webchat team and called. No help.
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Liam B
(@Skaankhunt42) reported
@EE I have disgusting news regarding EE. I can’t upgrade my phone or cancel my contract (WHICH I PAY FOR FROM MY CARD) without the word of my dying mother. Even after the situation was explained. She’s too confused to speak to anyone. Won’t get another penny from me. Disgraceful
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Charlotte
(@ILoveEveryCat_) reported
@EE hi, my contract ends on the 14/03 if I give notice on the 14/02 to cancel it will it end on 14/03?
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Līsa-Jayne Lewis (Лиса-Дјеин) 🐞🇲🇪
(@LJL_77) reported
@ThreeUK bad, bad, bad service from your tech support. Totally trained to the script and not to actually help your customers. Such a shame, I moved to you because @EE were terrible and now discover you are awful too. Are there any good #broadband providers in the uk at all?
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Ernie Saint
(@ErnieSaint) reported
@EE Hey! Are you able to check if there is an issue with data coverage... unable to load anything with my 4G and my calls keep cutting out??
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Elizabeth Deeney
(@BeauDongle) reported
@EE so he's been paying 40 pounds every month, for 14gb of data... And he doesn't even have a new phone for that!? Your customer service is terrible, and I feel he's been taken advantage of
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Mel 🦄
(@mella89x) reported
@EE can I urgently have some help with home broadband please??
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diana
(@DianaClaudS) reported
When @EE lie to you twice and tell you that you can cancel your contract for free today and then magically change their minds. Smh and I've been a customer for so long.
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Harriet Brin🌎
(@Harry_Brin98) reported
I’ve had it up to my eyeballs wae @EE. Since the 11th I’ve just had problem after problem with them and no one seems to be able/ want to help resolve the issues that they have created!
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rob lee
(@drakonisroblee) reported
@EE hello i ordered an upgrade to my account on Friday but I have not had any updates to this order and no one is answering the phone can you help?