EE

EE Outage Report in Norwich, Norfolk, England

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The latest reports from users having issues in Norwich come from postal codes NR99, NR13, NR5, NR3 and NR7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Norwich, Norfolk, England 02/24/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich TV
United KingdomNorwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • GaryStevens1024 Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • kellnkev22 kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • Michiejames James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • i_drive_the_bus The Driver 🏴‍☠️ (@i_drive_the_bus) reported

    @jamogram @EE Got onto them today mate and apparently there's an issues my area since 21st Sept, strange it's only starting playing up sat/sun 🤨

  • SarahLSmith1980 Sarah Smith (@SarahLSmith1980) reported

    @EE please answer my DMs… I have been waiting for a call back since 3.45pm yesterday! Please ensure Iam not waiting the 5 days that I had to wait for the last call back! APPALLING SERVICE

  • Fitheach1 Fitheach 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@Fitheach1) reported

    @EE Better with new router. Speed up to 8 Mb/s from 2 max. Need fine tuning with discs to get reasonable signal through house. Bemused to find speeds in original Contract Summary w/out new router were 12.3 - 13.6, min 11 & 9.3 - 10.4, min 8.4 with new one! Down 26% min guaranteed.

  • AssosChelt Daniel McGiff (@AssosChelt) reported

    @EE Now home. Mobile data did not work at all whilst in FL. About to send you a DM. Please cancel and ensure roam further is not billed, due to failure to provide service.

  • YellowCloud14 YellowCloud (@YellowCloud14) reported

    @EE @EEHelpdesk Yet again I’m unable to have a conversation with anyone due to intermittent call quality. Missed important hospital phone calls and can’t speak to anyone properly. I use my phone for for so is completely unacceptable. Previously reported same issue!!

  • Natasha36651139 Natasha Davis (@Natasha36651139) reported

    @EE my partner has been trying for the past four hours to cancel his contract and unfortunately the line keeps going… he doesn’t want to hear what else you have to offer, he just wants to cancel. If you gave people the option to cancel on the app it would improve the wait times!

  • Annasie1018 Anna Happiness 🥳 (@Annasie1018) reported

    @EE is anyone available to help please? Service cut off again & bill not going out when arranged 🙄

  • S_Middleton16 Steven Middleton (@S_Middleton16) reported

    @EE been trying to get in touch with customer services all day. I finally get through and I get the most rude representative I’ve ever had. When I requested to speak with a supervisor or manager he denied that request and proceeded to be cheeky and unhelpful.

  • FranklyUk Aboy (@FranklyUk) reported

    Head office seem not to give a **** either. I cannot believe how awful @EE is. How can they get away with treating people like this?

  • Whileweefella Joe (@Whileweefella) reported

    Honestly that EE broadband ad with the fake family “is that live”? landing a ******* plane makes me not only never want to use @EE, but also any kind of technology ever again.