EE

EE Outage Report in Norwich, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Norwich come from postal codes NR2, NR7 and NR99.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Norwich, Norfolk, England 01/03/2026 09:35

January 03: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Phone
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomAttleborough E-mail
United KingdomAttleborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • GaryStevens1024 Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • kellnkev22 kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • walesxselaw aaaaccccc (@walesxselaw) reported

    Good work @ee, I see your customer support line hangs up on people. Looks like I’ll stay with @o2. They’re far better than this incredible level of incompetence.

  • Pricejo81 💕 Joanne 💕 (@Pricejo81) reported

    @EE hi for some reason I can't send MMS messages. It used to and then said it wasn't supported by the network do you know how to fix this please

  • OI_CARBY Vanessa (@OI_CARBY) reported

    Wish I'd switched from @EE to @giffgaff sooner. I was paying so much (also being skanked) and now GG are soooo lush and seem to increase my data at no extra cost. Saving money & can cancel at any time. LOVE THEM. Loathe EE.

  • davewinslife D (@davewinslife) reported

    @EE I have an contract I’m happy with but keep getting constant sales calls trying to offer me “discounts” which are just the sales person relaying the offers you already have listed online. I keep asking to be removed from your list. What is going on? Not happy with this service

  • mpmrsm Mpmrsm (@mpmrsm) reported

    @EE im not a customer, yet, but already I’m not impressed with all the negative tweets and the website not working. @BTGroup @MarcAllera as the CEO sort it out.

  • LifeatSkye Qr Cor. (@LifeatSkye) reported

    . @EE can you please cancel my mobile and home broadband plan.

  • ClothingEleven ELEVEN.11 Clothing (@ClothingEleven) reported

    @EE absolutely abysmal services provided! Waited in for delivery only for you to say it’s been attempted multiple times and DPD says the item was delivered to Cardiff!! I live in Manchester! Poor all round and actually considering leaving at the end of my contract in a month!

  • sarah_rose92 Sarah (@sarah_rose92) reported

    @EE hi there, I have been trying to get in contact with someone to discuss my watch contract but can never speak to a representative. Can you advise on the best way forward please? Thanks

  • emmeko81 ✨emma✨ (@emmeko81) reported

    @EE my signal is at home is awful, and it seems to be getting worse. Is there anything you can do to help? I’m a key worker, working from home and I need my phone. Thank you 🙏🏻

  • honeybouboule Antoine (@honeybouboule) reported

    @EUfrenchbird @EE So do I. I'm a bit appalled by the way their staff don't give a crap, to be honest.