EE

EE Outage Report in Norwich, Norfolk, England

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The latest reports from users having issues in Norwich come from postal codes NR2, NR7 and NR99.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Norwich, Norfolk, England 01/11/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Phone
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomAttleborough E-mail
United KingdomAttleborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • kellnkev22 kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • chris_greenf Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • emmalgooch emma louise ***** (@emmalgooch) reported from Long Stratton, England

    @EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!

  • alex_cr Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

  • ThirstBeers Cheryl Cade (@ThirstBeers) reported from Norwich, England

    @EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter

  • thejpwphotos Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • GaryStevens1024 Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • nettieapps Annette Apps (@nettieapps) reported from Sprowston, England

    @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

  • Spr1718 Sam Gravener (@Spr1718) reported from Norwich, England

    @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • Michiejames James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    Day 73 of #PhoneGate Still no further response from @SamsungUK on the updated error report. Still no deadlock letter from @EE either (Royal Mail doesn't work Sundays) I am stuck in purgatory with no sign of escape. #ChristmasInIsolation

  • lucylipscakes Lisa (@lucylipscakes) reported

    @EE hi, I bought a data add on that I’d now like to remove. I can’t figure out how to do it on the app. Can you help please?

  • dontflogme 😪 (@dontflogme) reported

    @cuppymusic @EE Hey Twitter. I had to gather some courage to do this. Tired dying in silence. I was lay of from my job and getting another is becoming endless. Pls help me I'm seriously hungry and being starving. Even if is 1k to buy garri pls 😭😪 1228002894 Access bank

  • Farmingfox Lisa Townrow (@Farmingfox) reported

    @EE Why is it so ridiculously difficult to get a pac code from you? I have been with you for years and have never been able to access the app or log in online. I’m forever being told to ‘try again later’. I’m done. Just give me the pac and I’ll go away. Please and thank you.

  • walker_markB Ben (@walker_markB) reported

    @EE what’s going on with signal in Beverley HU17? Been no service for hours? Going to stop charging me?

  • karenarmi Karen Harper (Armitage) (@karenarmi) reported

    @EE hard to believe after resolving a complaint with mr you resurrect it and threaten me again Will be approaching ombudsman for compensation for harassment #shameonEE

  • g1ft3d_s0ul Steven Donaldson (@g1ft3d_s0ul) reported

    @EE This is showing up as not available anymore? Is it just not working just now or is it gone?

  • AmayaBeale Amaya Beale (@AmayaBeale) reported

    @EE the only way I get any information from you is by phoning and having to wait on hold for 20 minutes + to then talk to someone. Shocking service. You should be doing more to help your customers.

  • hellsbells1110 Helen hodis (@hellsbells1110) reported

    @EE I would like to understand why I was recommended a phone by your "advisors" that to me is not fit for purpose. Apparently my only options are to upgrade early or buy myself out of my contract. Wonderful service @EE.

  • jenmuns08 Jen Munslow (@jenmuns08) reported

    @EE can you help @WilsdonJeff with trying to top up his mifi please? The recaptcha won’t load so he can access the correct thing to complete the top up. Thanks.