EE

EE Outage Report in Norwich, Norfolk, England

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The latest reports from users having issues in Norwich come from postal codes NR7, NR1 and NR2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Norwich, Norfolk, England 01/21/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Wi-fi
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • nettieapps Annette Apps (@nettieapps) reported from Sprowston, England

    @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • GaryStevens1024 Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • kellnkev22 kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • Michiejames James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • alex_cr Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JaseHargreaves Jason Hargreaves 🏴‍☠️ (@JaseHargreaves) reported

    @EE Still no internet and never got the phone call I was told I’d get after 3 hours

  • WDsmethurst Will (@WDsmethurst) reported

    @EE your staff through the phones are a complete credit to the company. I've spent 45 minutes on the phone to Tracy, discussing an issue I've had recently. I was made to feel valued and I was listened to. Thank you for your genuine care for your customers!

  • baz1536 Barry Rose (@baz1536) reported

    @EE is there an issue on the website, the CAPTCHA doesn't appear so I'm not able to log in.

  • LordMarkJames Mark James (@LordMarkJames) reported

    @EE I’m sure you won’t be bothered, but because of this service you will lose 6 loyal customers 100%

  • kerr_dougie Dougie Kerr (@kerr_dougie) reported

    @EE Hi, the number is 07432 143015. Case id 16813370 and technical support reference BTIR01945787

  • vzzzzbucks Adam Mcnee (@vzzzzbucks) reported

    @EE am I ever going to get my new iPhone i know there are meant to be issues from @Apple side of things but when my @EE tracking moves to expected dispatch in 24 hours I thought I might actually be getting it but it’s been over 24 hours now and hasn’t moved to dispatched ?

  • Black_Catsx Sharon Arnott (@Black_Catsx) reported

    @EE I was told at the beginning of last week after complaining of little or no Internet from EE 4G wifi router & no mobile signal. Was told originally it would be fixed today. Nothing! We are in the DE55 area and there seem to be many others having issues here too. It's a joke

  • Freya_XR XR Freya (@Freya_XR) reported

    @EE can’t log in to my EE is there a problem or just me?

  • rbadgio richard compton (@rbadgio) reported

    @EE really disappointed with your level of service. Have emailed twice trying to resolve an issue I'm having. Your increasing prices and no customer loyalty are making me want to move elsewhere. Any chance of a response?

  • Jamesbenno7 James bennett (@Jamesbenno7) reported

    @EE Pathetic customer service, I have been with EE for over 10yrs I believe and never had an issue with s phone bit the one time I do,you do nothing to help. Disgraceful and disappointing. This will be my last contract if this is how you deal with a problem for a loyal customer