EE

EE Outage Report in Norwich, Norfolk, England

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The latest reports from users having issues in Norwich come from postal codes NR2, NR7 and NR99.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Norwich, Norfolk, England 01/08/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Phone
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomAttleborough E-mail
United KingdomAttleborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • kellnkev22 kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PaturiVenkata Venkata Paturi (@PaturiVenkata) reported

    @EE trying to get hold of a customer service representative since 90 min and no luck. Why is the office closed today? I get to hear that you are extremely busy or the office is currently closed! I got my number disconnected and no clue why that’s done! #unacceptable #ridiculous

  • mkhseven3 Haroon (@mkhseven3) reported

    @O2 @virginmedia Meanwhile trying to get anyone in your team to confirm whether I’m entitled to get Volt benefits is impossible. No positive costumer service experience. Customer service sucks. I Was much better off with @EE

  • Martybhoy_79 Marty° (@Martybhoy_79) reported

    @EE Hi, can someone help about my phone being lost please? Tried calling you but it’s busy and it says call back tomorrow.

  • VictoryVAServi1 Victory VA Services (@VictoryVAServi1) reported

    Terrible customer service experience with @EE this morning. Can’t get through on 150 and been waiting 25 minutes for someone to connect via online chat. Supposed best mobile network; do better EE!

  • Dazwright999 Daz (@Dazwright999) reported

    @EE been trying to speak to a customer service advisor for over an hour now. Advised to call back later (unable to due to work) or tomorrow......is this your usual standard of customer service?

  • BoxSet8 Godwin’s Law 🇯🇲🇬🇧🇪🇺 (@BoxSet8) reported

    @EE hiya. Tried to login and it won’t work. Tried to reset password several times and I don’t get any reset emails. I tried to call 150 and the message says “we’re busy now so can’t answer” and cuts me off. Not overly impressed tbf

  • Olliemhattte Ollie (@Olliemhattte) reported

    @EE why is it impossible to cancel my phone contract, stop cutting me off you ******* cheese

  • Biggriffin4 Biggriffin (@Biggriffin4) reported

    @EE So my contract ends in 2weeks, which means the phone is paid for👍🏻 But Robin Bastids still want to charge me £40, ER no I'm not paying for a phone, so price should go DOWN.

  • _chris_h Chris Houghton (@_chris_h) reported

    @isavedlatin25 @EE Same for me and customer service line 'closed'

  • TracyNicoll Tracy Nicoll (@TracyNicoll) reported

    @EE I have been trying to call customer service the office is closed or too busy to talk. I got a new phone but I want to send it back asap. The contact doesn’t work@for me please contact me asap