EE Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR4, NR7, NR3 and NR2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (34%)
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Total Blackout (14%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent EE outage reports came from the following cities: Norwich, Beccles, Attleborough and Wymondham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Chris Greenfield (@chris_greenf) reported from Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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robert woodrow (@robwoodrow) reported from Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Chris Higgins (@higgins190971) reported from Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Alice Rose (@alilucyrose) reported from Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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emma louise ***** (@emmalgooch) reported from Long Stratton, England
@EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!
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Gary Stevens (@GaryStevens1024) reported from Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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Mark Hogden (@markiehogden) reported from Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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Lagerboi Nate (@NateDawg27) reported from Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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ReidyRoo (@ReidyRoo69) reported from Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Alice Rose (@alilucyrose) reported from Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, England
Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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kelly & kevin (@kellnkev22) reported from Beccles, England
@EE why haven’t we got phone signal 😡😡😡😡😡
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Cheryl Cade (@ThirstBeers) reported from Norwich, England
@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
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James Michie (@Michiejames) reported from Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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Sam Gravener (@Spr1718) reported from Norwich, England
@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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Annette Apps (@nettieapps) reported from Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John OSullivan (@John_OS13) reported
@EE since the app upgrade I cannot log in. Please help
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Natalie (@MissPJane) reported
I’m on my fourth credit check with @EE in two weeks all because @DPDgroup_news failed to send me tracking info for my new phone. This has been **** up upon **** up.
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Emily Dixon (@emi_bbyx) reported
@EE hello! I’m moving out on the 30th of September and need to cancel my broadband. I will not have a new uk address to move to. Can you help?
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Marv (@MarvSays) reported
@ee maybe youre receiving a “very high number of calls” because of your substandard service. How about employing more people to handle these calls?
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Lara Hatley (@LaraErinh) reported
@EE its been almost 2 weeks since I upgraded my phone. There were a number of issues with the upgrade carried out by someone over the phone. I've spoken to 4 different people via the shop/phone/twitter and despite being assured everything has been corrected, it has not....(1/2)
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bleep - still wearing a face mask. (@bloopington) reported
@synx508 if someone wants to complain to @EE that one of their 125,000 spam SMS was blocked then I fully support them in their endeavour.
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Caroline Jarrett (@cjforms) reported
But @ee is now sending text messages about the complaint to my landline, so I'm getting incomprehensible text-to-voice messages read to me by a thing on my landline. #FirstWorldProblems
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Emma Brown (@browncemma) reported
Hi @EE as a bt employee working on nt2 EE CC refurb (where I am extremley busy) I am trying to change an account owner of my phone contract so I can buy a new phone using bt employee discount. Ive tried to reach you 3 times now and requested call backs but had none. Pls help?
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Paul Bedford (@Paul_Bedford) reported
@EE Just turned it off..! Signal in my house is shocking which is why I turned it on..
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Suzanne Manuell (@stroppysop) reported
@EE why is my phone not working in Menorca ?