EE Outage Report in Norwich, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Norwich come from postal codes NR2, NR7 and NR99.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent EE outage reports came from the following cities: Norwich and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Attleborough |
||
| Attleborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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James Michie
(@Michiejames) reported
from
Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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kelly & kevin
(@kellnkev22) reported
from
Beccles, England
@EE why haven’t we got phone signal 😡😡😡😡😡
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Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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Sam Gravener
(@Spr1718) reported
from
Norwich, England
@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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emma louise *****
(@emmalgooch) reported
from
Long Stratton, England
@EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Not The Bank of England 🏴
(@NotTheBOE) reported
@EE So ******* useless they close at 8pm even when they **** up and you cant use your phone for emergencies, sick as ****, take your business elsewhere
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Richard Sim
(@simr1984) reported
from
Hensall, England
@EE I’m not one to tell you how to do your job, but as a long time happy customer of your broadband, why have you let BT use the headline of “the only broadband provider to harness the power of EE’s mobile network”. Isn’t this something you should be doing?
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Catherine Prior
(@cathwongprior) reported
@EE Hi, we’ve had no broadband connection this afternoon, wondering if there’s an issue in our area?
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David Nealon
(@Dpn76) reported
Last month I joined @EE who got my business broadband with @btbusinesscare and what a nightmare it’s been since The worst service I’ve ever received What a shambles of a company
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Marc
(@Marc_Arns10) reported
@EE the service around this area is so shocking, every week “ we have problems in your area “ 💤
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Ry.i.am
(@star_boi) reported
Worst service ever from the manager in @EE Old Town Street Plymouth, and general poor service since my call with EE yest to order a Home Router 2. Nobody told me I needed photo ID; which I don’t have as I’m on holiday and the store manager was extremely rude, condescending and
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Ross Stevenson
(@rossdude) reported
@EE Is it normal for my new FTTP connection to be dropping this evening? It was working fine all day but now I'm getting terrible speeds and my streams keep stuttering. My Nest router keeps disconnecting too. I'm hoping the fact it has rained has nothing to do with it.
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Becky Thornton
(@thorntonbecky1) reported
@EE how can I check my credit when ringing 150 doesn't work? Thank you x
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Ben Graves
(@benleegraves) reported
@EE I tweeted you two days ago with zero response. You have billed me for an early upgrade fee when this was meant to be free. Can you help me please!!
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Not The Bank of England 🏴
(@NotTheBOE) reported
@EE We're here to help from 7am-11pm well where the hell is that help then? MY phone doesnt work and its your fault!