EE

EE Outage Report in Norwich, Norfolk, England

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The latest reports from users having issues in Norwich come from postal codes NR10 and NR6.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Norwich, Norfolk, England 12/08/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Phone
United KingdomAttleborough E-mail
United KingdomAttleborough Phone
United KingdomNorwich Total Blackout
United KingdomAttleborough Phone
United KingdomNorwich Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • alex_cr Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

  • Michiejames James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • GaryStevens1024 Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • kellnkev22 kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kunlexzy01 𝓖𝓸𝓭 𝓸𝓯 𝓦𝓪𝓻 (@kunlexzy01) reported

    @EE Please, I need a customer care line I can contact.

  • caranthir23 Яmƒ (@caranthir23) reported

    @England @_DeclanRice @EE This gonna be so stupid when they get KOed in the next round

  • nataliebe90 Natalie (@nataliebe90) reported

    @EE Oh so sorry iv deleted it! I'm pass on anymore I get through. Thanks for all your help x

  • DadPool40 DadPool (@DadPool40) reported

    @EE what a joke. I have 3 months left to upgrade and a broken iPhone and you won’t do anything. Not good customer service. #ee #crapcustomerservice #stayaway

  • feyipuk Phil (@feyipuk) reported

    @EE What got sorted? I left a tourist attraction having had barely any signal. If I'd been wanting to play #WizardsUnite (do you still sponsor?) I'd have been stuck on the loading screen. I get there are places that have bad reception, just having such a large area seemed odd.

  • bellyncfc supanotts (@bellyncfc) reported

    @EE Yes well my contract is up in Oct,can you mark it down now that I am 100% leaving at that date for another company that does not rob

  • Ginger___Gaming GG (@Ginger___Gaming) reported

    @EE It is impressive that you can set up a suitable network to control a robotic arm in the middle of nowhere to shave a guys face but can’t set up a solid network to run 5G just outside of London in a built up urban area?!? WTF???

  • WillLambert4 Will 🌍🌳⚡️ (@WillLambert4) reported

    @EE It’s latest update that’s the issue

  • angewilliams92 ange (@angewilliams92) reported

    @EE absolutely rubbish customer service called up today to ask what deal they could offer when my contract ends. The call ended with the person saying “we can’t help you. Call back on august 1st to cancel”. Wow.

  • WillLambert4 Will 🌍🌳⚡️ (@WillLambert4) reported

    @EE are you aware there’s an issue with login on the ‘my EE’ app? Can get to my account fine on webpage, but app just returns the ‘username or password not recognised’ I’m Absolutely using the same. Quite a few other comments on App Store indicate this is impacting others