EE Outage in Norwich, Norfolk, England

@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

Home broadband still down with in Norwich 24hrs with @EE going to kill my moblie data :(

@EE my new phone is due to be delivered today and I need to track the delivery as I need to go out in a bit. The confirmation email hasn’t got a tracking number in it.. help!

@EE Hi as a EE customer can I have 2 sims 1 for phone and another one for smart watch ? Please.

@EE hi there. I think I’m due to receive a new phone today but haven’t received a text yet, can you help at all?

@EE Sadly Mr Bacon isn't enough to retain my 10 years of being a customer.

@EE Seriously I've been an EE customer for over 10years. Yet no effort seen today from anyone in store to try and retain my business. I want an XZ2 with 4gb data and can get this for £38 from a 3rd party. Surely you can do something? £48 for me directly #contemplatingrenewal.

@EE wtf is going on, My Internet keeps cutting out I'm trying to watch the football!

@EE It was everywhere for the past 24 hours! I reset my network settings though and it worked again! Thanks anyway.

@EE your customer service is ****!

@PandaSquiish @EE Wow, a glowing review! I have it in hand - got to say I love it. Mid May is a damn long time to wait, if I see one in the meantime I will let you know

@EE okay. The only one different is the ‘internet’ light flickering green but I can’t see any guidance to lights on your site. It’s is connecting but the quality is consistently so so poor on TV and slow on the laptop compared to what is was. Please help 🙂 Thanks! (2/2)

@EE It’s still coming in and out. Social media seems to be the worst for it at the moment.

Well @VodafoneUK you really have made a mess of your website! Bit difficult to take up your upgrade offer when the site loops round and round never getting anywhere! Tried 5 browsers and 3 devices.... it’s okay though the offers pages on @ThreeUK and @ee websites work perfectly.

@EE tried calling two times to report problems with broadband (it doesn't work). Put on hold for 30 minutes and cut off both times - help plz we don't have 4G in the area and can't make phone calls without the internet

@JCBelfast @EE Please can you hurry up and support eSim on PAYG, some of us PAYG users have been with you longer than PAYM and deserve better treatment regarding this.

@EE hi I can’t remove the Apple Music addon after the free 6 months I get an error can you help me with that