EE Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR99 and NR10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent EE outage reports came from the following cities: Attleborough and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Attleborough |
||
| Attleborough |
Phone | |
| Norwich |
Total Blackout | |
| Attleborough |
Phone | |
| Norwich |
Wi-fi | |
| Norwich |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Cheryl Cade
(@ThirstBeers) reported
from
Norwich, England
@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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kelly & kevin
(@kellnkev22) reported
from
Beccles, England
@EE why haven’t we got phone signal 😡😡😡😡😡
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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emma louise *****
(@emmalgooch) reported
from
Long Stratton, England
@EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!
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James Michie
(@Michiejames) reported
from
Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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Sam Gravener
(@Spr1718) reported
from
Norwich, England
@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jayde 💟
(@X_Jaydeeeeee_X) reported
Honestly third time that Ricos phones broke and he doesn't do anything to it..it just goes black and calls emergency services they've apparently fixed it twice..and he's only had it since Christmas day..but they've had it more then me..@EE are the absolute worst !!!
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madwoman in the attic
(@lorrainecri1954) reported
@EE It would be a good day if I could finally get some help from you with my conked-out wifi router without being passed from one operator to the next, each repeating exactly what's already been done. Then abandoning me after 5 hours on Twitter support.
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KING JAMES RAPUNXEL
(@JamesRapunxel) reported
@EE I am unable to complete a transaction to upgrade to a new phone. the process stops after putting in payment details it says "there may be a problem automatically progressing to the next screen. please click the button below to continue." i pressed it several times didnt work
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louie martin
(@louiemartin12) reported
@EE Well you could improve your signal in my area! 1-2 bars at most for the last 6 months
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D-John2012
(@Eyespy20121) reported
@EE after 20 years of custom, you still treat people like dog crap. Putting a £30 phone bill up £5.50 due to inflation. This contract finishes soon so you can stick your custom where the sun don't shine. Disgraceful
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RockyLipSCHitz
(@RockyLipschitz) reported
@EE Still no contact or acknowledgement from customer service of my cancellation of upgrade.Seriously the most dishonest customer service ever. #mobile #thieves #dishonest
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Kelle Chapman
(@missvintage29) reported
@EE I sent you a DM regarding an issue we were discussing last week. Please can you check DMs? Thanks
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Hazel Wood
(@hazeyh) reported
@UKAirband After a day of our complaint being escalated, still nothing has happened, complaining to Airband seems to be about as effective as farting in a hurricane, shame you service isn’t as good as @EE’s
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Samantha Jane
(@SamanthaJane201) reported
@EE Hi, my phone keeps losing mobile data and bringing up a ‘no sim’ error. I have removed and cleaned the sim and port but still keeps dropping. Only 1 year into the contract. Is this a network error or phone error?
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The Great Sebastiano
(@GreatSebastiano) reported
@EE First thing I tried. Same problem, both browsers, cleared everything, tried on In Cognito/Private too.