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EE Outage Report in Norwich, Norfolk, England

Why is my EE service not working?

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Norwich, England

The most recent EE outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 2 months ago
Norwich Phone 2 months ago
Norwich Phone 2 months ago
Norwich Phone 2 months ago
Norwich TV 2 months ago
Norwich Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • alilucyrose
    Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • kellnkev22
    kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • NateDawg27
    Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • MaddiChamberlin
    maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • markiehogden
    Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • ReidyRoo69
    ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • alilucyrose
    Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • higgins190971
    Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_CraigMorgan
    Craig Morgan (@Mr_CraigMorgan) reported

    @EE having signed up 2 days ago I’ve been trying to contact you to give you my PAC code. Your website doesn’t work and I’ve been on hold for over a hour each day! You might have the UK best network but your customer services/aftersales are one of the worst.

  • robmac2568
    Robert Maclennan (@robmac2568) reported

    @EE 4G is painfully slow on my IPhone 12.Not sure if it’s iOS 15 related but it’s terrible

  • SewFairyLittle
    Sew Fairy Little (@SewFairyLittle) reported

    @EE what a disappointing service I’ve received from EE today after always recommending you I’ve now cancelled my one subscription and will cancel my daughters phone and my main number in December when it ends as well.

  • fizzDripper
    D  Ripper™ (@fizzDripper) reported

    @denkmit @EE Invalid sim indicates it’s an issue with the sim . No resetting of anything required

  • RachyMachy
    ✨Rachel✨ (@RachyMachy) reported

    @EE can you help me with a phone order please? I’m not getting any notifications of dispatch and one has arrived today. Just want to make sure I’m in for the other one.

  • GaryPurser
    Gary Purser (@GaryPurser) reported

    @EE are you having any known issues with your routers? Can’t get through to customer support and have no internet (WiFi or LAN) Please help?

  • loudmouf5
    loudmouf (@loudmouf5) reported

    @MAGeaves @EE Same here man, we ain’t never missing out

  • Damo123455
    DAMIAN ROUSE (@Damo123455) reported

    @EE can answer me please your customer service is terrible

  • DucatiNet
    Ducati.net (@DucatiNet) reported

    @denkmit @EE I’d speak to EE first because I’m not an expert and I’ve not seen this exact problem, but updating to 15 and then removing and reinserting sim might fix it. @ee

  • nonfictionred
    Liana Lixandru 🏳️‍🌈🌬🎐🐉 (@nonfictionred) reported

    @denkmit @EE Try resetting the network settings, hope that fixes it. Settings -> General -> Reset -> Reset Network Settings