EE

EE Outage Report in Norwich, Norfolk, England

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The latest reports from users having issues in Norwich come from postal codes NR99, NR7 and NR1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Norwich, Norfolk, England 02/02/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorwich Wi-fi
United KingdomNorwich Wi-fi
United KingdomNorwich Phone
United KingdomNorwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • alex_cr Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

  • Michiejames James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • Spr1718 Sam Gravener (@Spr1718) reported from Norwich, England

    @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • nettieapps Annette Apps (@nettieapps) reported from Sprowston, England

    @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • GaryStevens1024 Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • kellnkev22 kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • UT2K4_DwelleR Steven Fawcett 🐾 | NOPAT-UK | IAM | (@UT2K4_DwelleR) reported

    @EE I have a sim-only contract with @virginmedia I pay monthly but I want to terminate the account completely and find another provider. They keep telling me that I need a PAC or a STAC is that true? cant I just terminate as I am out of contract?

  • aaron_russell Aaron James Russell (@aaron_russell) reported

    @EE delivery of phone cancelled for 2nd day running, this time with 15 mins left of the delivery window, pretty poor! Especially when my wife had the exact same order, originally for the same time, yesterday. I guess I will just change my plans & await another cancellation?

  • tweety89294 Steph (@tweety89294) reported

    @EE hi, I missed deliveries of my new tablet, my own stupid fault not checking texts on the tablet itself, but parcel has been "on its way back" to you for a while... any way you can let me know how to re-order/arrange a new delivery? Or do I have to wait for it to be returned?

  • AemsMC Aems (@AemsMC) reported

    @EE can you get some better phones on your network please? OnePlus or Xiaomi would be nice. Not everyone wants Samsung or Apple 🤮

  • _Izzers Izzy (@_Izzers) reported

    @EE can someone please help me? I’m abroad so cannot call 150 and no one is popping up on the online chat.

  • jmarcjones Just Jon 🌈 (@jmarcjones) reported

    Hey @VOXI_UK, can you guys advise please how I get “merge calls” / set up 3 way calling? I get the option to “add call” and ring the 3rd person but I can only “swap” calls not “merge” to create a conference call PS to @EE, @TomosTemp has same issue with you guys

  • DaveRage Andrzej Marczewski 🕹🎸🏳️‍🌈 🇪🇺 (@DaveRage) reported

    Well @O2 have made a terrible first impression so far. Waiting 2 days to see if I will be graced with a mobile contract, but have no way of knowing what's going on without directly contacting them. No proactive communication whatsoever. Really rather wishing I went @EE now.

  • teresaspost Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • willis077 gordon reid (@willis077) reported

    @EE got my xbox few weeks ago now , how do I set up my 3 months free game pass pretty poor having to wait this long

  • _kalvin Kalvin Hendry (@_kalvin) reported

    @EE my wife has been on hold for over an hour to speak to someone to cancel a second line that shouldn’t have been set up in the first place. What is going on?!?