EE outages and service status in Norwich, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 25, 2:50 PM GMT+1.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Norwich come from postal codes NR99 and NR3 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent EE outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Internet | 6 days ago |
|
Norwich
|
Phone | 18 days ago |
Community Discussion
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EE Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Lagerboi Nate (@NateDawg27) reported from Norwich, England@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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ReidyRoo (@ReidyRoo69) reported from Norwich, England@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Sam Gravener (@Spr1718) reported from Norwich, England@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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robert woodrow (@robwoodrow) reported from Scottow, England@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Alice Rose (@alilucyrose) reported from Norwich, England@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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Annette Apps (@nettieapps) reported from Sprowston, England@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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Chris Higgins (@higgins190971) reported from Norwich, England@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Alice Rose (@alilucyrose) reported from Norwich, EnglandJust come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Gary Stevens (@GaryStevens1024) reported from Norwich, EnglandBest customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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kelly & kevin (@kellnkev22) reported from Beccles, England@EE why haven’t we got phone signal 😡😡😡😡😡
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Cheryl Cade (@ThirstBeers) reported from Norwich, England@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
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Mark Hogden (@markiehogden) reported from Horsford, England@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, EnglandI’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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James Michie (@Michiejames) reported from Long Stratton, England@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, Englandsick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, EnglandHi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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emma louise ***** (@emmalgooch) reported from Long Stratton, England@EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andy 🇬🇧 🇺🇦 (@AndyC_52) reported@EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window. This was yesterday. Got a new time slot today and hoping the iPhone 16 gets delivered
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samldn (@ms_samldn) reported@EE So not is your website advertising false information, you can’t even block bots from harassing your customers? @theashrb I might need your help on this one
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Mark Connolly (@macon1375) reportedAbsolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK
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Sebastiian Georg 🐎🤠✈️❤️🔥 (@SebastianGeorg_) reportedBig @EE website down. Kmt
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Handsome Nick (@Nicklo2k) reported@EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.
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Rachel (@RachieP18) reported@EE disappointed in EE complaints team. Upgraded my phone on the 26th February as part of a deal with a watch and AirPods for £1. Guy who sold it has now left, no voucher for the AirPods and resolution is sending back my phone and watch? You can see in your notes I purchased with
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J (@Daylightfire) reportedoutstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low
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Rachel Bridge (@rachelbbridge) reported@grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.
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Handsome Nick (@Nicklo2k) reported@EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE
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Tony Crystal (@TonyCrystals) reported@Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.