EE

EE Outage Report in Norwich, Norfolk, England

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The latest reports from users having issues in Norwich come from postal codes NR7, NR99 and NR6.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Norwich, Norfolk, England 12/22/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomAttleborough E-mail
United KingdomAttleborough Phone
United KingdomNorwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • GaryStevens1024 Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • kellnkev22 kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • Michiejames James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • altoniansaint Geoff White (@altoniansaint) reported

    @EE just got a call from 01274054449 claiming to be from you and saying my SIM card was expiring but they will send me a new one!! Needless to say when I refused to give info he got frustrated and rude!! Please block the number for your customers to keep them safe

  • DarranPotter Darran Potter (@DarranPotter) reported

    @MattGiles1993 @EE Upgrade to iOS 26.0.1 and it should fix this

  • dannyround Danny Round (@dannyround) reported

    @EE Broadband down in CH6. Router lights showing connected but no internet signal. And to add insult, stuck on 1 bar 4G which is much lower than I usually get a home

  • mattjones1973 Matt Jones (@mattjones1973) reported

    Terrible service from @EE - pre ordered my new phone on 12th September, still no sign of it and no updates. Can't get through to speak to anyone, always busy. 12 years I've had this contract, not happy

  • Sophieakw 🐼 ⓈⓄⓅⒽⒾⒺ 🦥 (@Sophieakw) reported

    @EE And no I don't have another landline I can call you on, and no I can't call you by the internet because I need signal to receive a code to download WhatsApp.

  • MCR_ADM Adm (@MCR_ADM) reported

    @ee I want to give my 30 days notice. Neither your web chat through the app is not answering. Phone lines are also not answering. You do not have any kind of email to formally do this. How the **** do I cancel - if you don’t let me?

  • AdamStackhouse5 Adam Stackhouse (@AdamStackhouse5) reported

    @bt_uk I’ve spent five hours on the phone after initially calling to renew my contract. BT suggested that I switch to @EE for a great deal and now there’s multiple errors on my account and I can’t switch. I’m not being told it will take 5 working days to MAYBE clear the errors.

  • Sophieakw 🐼 ⓈⓄⓅⒽⒾⒺ 🦥 (@Sophieakw) reported

    @EE I would like a refund, I'd rather stay with my current network. How do I go about that? Because you can't do it over the phone, which is what I was told two days ago. Could you please send me a link to the correct person to speak about getting a refund on a payasyougo SIM card.

  • Batestarr APB (@Batestarr) reported

    @EE Gave them a call, didn’t help. It’s 43” Tv..

  • maggsfromtnorth MaggieW (@maggsfromtnorth) reported

    @EE I lost my landline signal and I was promised an instruction video to attach the adaptor. When will I get that? do NOT send it on Whatsapp.