EE Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR7, NR99, NR3, NR5 and NR13.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent EE outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
TV | |
| Norwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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kelly & kevin
(@kellnkev22) reported
from
Beccles, England
@EE why haven’t we got phone signal 😡😡😡😡😡
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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James Michie
(@Michiejames) reported
from
Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gill M
(@GilMacd) reported
@EE waiting on a phone being activated. First phoned about this over a week ago. Can someone help please
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Graeme
(@boydy_g) reported
@EE What a great chat with Beth of level 2 tech support today. She understood my query, spent time explaining how the local masts work with me and will phone me next week re news on mast upgrades and repairs in my area.
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TTV ibeefyyi
(@TTVibeefyyi) reported
Any gamers that play wireless i would certainly recommend yous not to go with @EE wireless is terrible. Constantly disconnecting from games and they always have the excuse ‘use a wired connection’ even though that doesnt help at all.
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ᛏᚺᛖ ᛚᛟᚾᛖ ᚹᛟᛚᚠ
(@EnsomVargr) reported
Exceptional customer service from @EE. I’ve been with all the networks, but EE are the only ones that care. 🙌
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kirsty
(@millersty) reported
@EE network is great & the customer service is spot on but there is no loyalty pricing & lack of flexibility w data plans vs handsets is rubbish. 60gb or ultd if you want a certain handset when i use about 30gb is crazy. been with u 10 yrs & will likely leave once im out of term tbh
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Alex duncan
(@xxits_me_xx) reported
@EE any idea what is happening with the broadband mines been down for 37 hours and was promised it would be back on by 9pm 😔
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Dan Thomas
(@DannThomas93) reported
@EE a number transfer was meant to go through yesterday and hasn’t. A manager sorted this as the original sales agent didn’t process it correctly. Can somebody contact us from your complaint department.
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Matt Leggott
(@matthewleggott) reported
@EE Any issues tonight in DN35, phones dropped onto WiFi calling, signal normally strong here and rarely drops over to that.
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Dr Peter Noyes
(@PeternoyesVC) reported
How come in this day of age we are still without a mobile phone signal and in a black spot in Dorset. Chaldon Herring has a phone box as the only public means of communication. @EE @BT
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Cllr John Potter 🔶🇬🇧🏴🇪🇺
(@johnpotterLD) reported
@EE Not sure what to say given the screen grabs I sent you, from your own website, show I’m getting 1 bar of signal instead of 4 and your own map shows I’m living in a strip of properties that signal is ‘Outdoor Only’