EE

EE Outage Report in Norwich, Norfolk, England

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The latest reports from users having issues in Norwich come from postal codes NR13, NR5 and NR3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Norwich, Norfolk, England 03/09/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich TV
United KingdomNorwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • Michiejames James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • alex_cr Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • GaryStevens1024 Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • kellnkev22 kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • nettieapps Annette Apps (@nettieapps) reported from Sprowston, England

    @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • markcass13 Cass (@markcass13) reported

    @welburn8 @EE What you saying Jason? Could you fix my mate up with an apple watch?

  • Auders Audrey Brown 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Auders) reported

    @ee any chance you can get someone to man the chat feature on your website. I'm now day 2 with no sim activated and I can't call you. Clicking on the link for other ways to contact you takes you back to the chat window that doesn't work....

  • sarahthorne76 Sarah Thorne (@sarahthorne76) reported

    Absolutely appalled by @EE my mother in law made a mistake and is now out of pocket. Shop and customer services can’t make a refund and after 2 weekly emails to shop and no reply at all.

  • badmonotreme Tintin Two Jags Quarantino (@badmonotreme) reported

    @Hayleystevens @EE I used to work for the Evil Empire, back when they were Orange. They're as crap as any other phone company.

  • jpglover1982 JP Glover 🏳️‍🌈 (@jpglover1982) reported

    @EE Random question. Are you having service issues in the #wf5 area

  • superstevie268 Steven With a V (@superstevie268) reported

    @EE Yes Connor, this is the team I spoke with. There was zero attempt by them to make me stay, and I was told to cancel once my contract ends in 45 days time.

  • sszmidt199 Stephen Szmidt (@sszmidt199) reported

    @pecker2009 @EE Disgraceful. I'm with #Virginmobile who use EE network, so guess they will definitely follow. If they do then I'll be leaving like you & as my home phone & broadband are with EE I'll probably leave them when my contract is up. I don't want to support companies who break promises.

  • pauljones81 Paul Jones (@pauljones81) reported

    @EE I made the terrible mistake of switching from EE broadband to BT 10 days ago. Suffice to say we have no internet at all and BT are beyond useless. If I wanted to come back would EE honour my previous price and how long would the switch back take please?

  • Auders Audrey Brown 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Auders) reported

    @EE Good grief how frustrating. Over 45 minutes on chat feature due to you not activating my sim and agent asking me to call 150. On a phone that doesn't have an active sim! Now on to supervisor who is wants me to repeat everything. Just need the phone and service I'm paying for!

  • csherrc Chris Sherrington (@csherrc) reported

    @EE do you know when the signal will be fixed in my area. Checked the app and its been down for some time