EE

EE Outage Report in Norwich, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Norwich come from postal codes NR99 and NR3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Norwich, Norfolk, England 11/19/2025 13:00

November 19: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Wi-fi
United KingdomNorwich E-mail
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • kellnkev22 kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • Michiejames James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • GaryStevens1024 Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Campbell_Ianj Ian James Campbell (@Campbell_Ianj) reported

    @EE Yes. Tried this. The person referee said they cannot use it and I had a question about it. Asked the webchat team and called. No help.

  • Skaankhunt42 Liam B (@Skaankhunt42) reported

    @EE I have disgusting news regarding EE. I can’t upgrade my phone or cancel my contract (WHICH I PAY FOR FROM MY CARD) without the word of my dying mother. Even after the situation was explained. She’s too confused to speak to anyone. Won’t get another penny from me. Disgraceful

  • ILoveEveryCat_ Charlotte (@ILoveEveryCat_) reported

    @EE hi, my contract ends on the 14/03 if I give notice on the 14/02 to cancel it will it end on 14/03?

  • LJL_77 Līsa-Jayne Lewis (Лиса-Дјеин) 🐞🇲🇪 (@LJL_77) reported

    @ThreeUK bad, bad, bad service from your tech support. Totally trained to the script and not to actually help your customers. Such a shame, I moved to you because @EE were terrible and now discover you are awful too. Are there any good #broadband providers in the uk at all?

  • ErnieSaint Ernie Saint (@ErnieSaint) reported

    @EE Hey! Are you able to check if there is an issue with data coverage... unable to load anything with my 4G and my calls keep cutting out??

  • BeauDongle Elizabeth Deeney (@BeauDongle) reported

    @EE so he's been paying 40 pounds every month, for 14gb of data... And he doesn't even have a new phone for that!? Your customer service is terrible, and I feel he's been taken advantage of

  • mella89x Mel 🦄 (@mella89x) reported

    @EE can I urgently have some help with home broadband please??

  • DianaClaudS diana (@DianaClaudS) reported

    When @EE lie to you twice and tell you that you can cancel your contract for free today and then magically change their minds. Smh and I've been a customer for so long.

  • Harry_Brin98 Harriet Brin🌎 (@Harry_Brin98) reported

    I’ve had it up to my eyeballs wae @EE. Since the 11th I’ve just had problem after problem with them and no one seems to be able/ want to help resolve the issues that they have created!

  • drakonisroblee rob lee (@drakonisroblee) reported

    @EE hello i ordered an upgrade to my account on Friday but I have not had any updates to this order and no one is answering the phone can you help?