EE

EE Outage Report in Norwich, Norfolk, England

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The latest reports from users having issues in Norwich come from postal codes NR7, NR99, NR2 and NR1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Norwich, Norfolk, England 01/31/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorwich Wi-fi
United KingdomNorwich Wi-fi
United KingdomNorwich Phone
United KingdomNorwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • GaryStevens1024 Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • alex_cr Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

  • Michiejames James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • kellnkev22 kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard59824563 Richard clarke (@Richard59824563) reported

    @EE Help , I wish to upgrade

  • RobertShoard Rob Shoard 🇺🇦 (@RobertShoard) reported

    @EE Wifi down at home for 3 days now. Have reset the fibre hub several times, still no internet. We’re on fibre 100. Ay ideas? Having to use our mobile data instead. Family nagging me now.

  • DeakinB2B Amy Deakin (she/her) (@DeakinB2B) reported

    phone signal so bad at @DudleyGroupNHS #RussellsHall Just helped an elderly lady who was fretting & struggling to get in contact with loved ones & had to use WhatsApp as phone signal on @O2 and @EE wouldn’t even get a dial tone out of any of our phones. Can’t you donate boosters?

  • Joe_Thomson_ Joe (@Joe_Thomson_) reported

    @EE hi, tried calling but told 40mins waiting time, do you have a callback service please?

  • barney9304 Barney (@barney9304) reported

    @EE Your lucky I can’t get a signal!

  • matthewpwillis Mr Matt (@matthewpwillis) reported

    @bt_uk & @EE are same company. Move SIM from BT to EE and get a 10% discount; renew EE contract & pay full whack. So I am paying the same per month staying on EE for 6GB as someone who transfers from BT for 10GB. I now need to transfer from EE to BT and then back again. #stupid

  • CjMalpas Christopher Malpas (@CjMalpas) reported

    I have to admit I was putting up with the infuriating service from @EE and pricing up alternative providers but after yesterdays experience I'm giving them a second chance.

  • KevinBe98766014 Kevin Bell (@KevinBe98766014) reported

    @EE can you plz tell me whats the issues with your mini wifi box iv had 3 brand new ones and each time iv had to take them all back not charging up I'm paying £45+ a month for nothing plz advise thank u

  • a_gunner92 Gunner4Lyf. 💭 (@a_gunner92) reported

    @EE Is any one able to assist me please I have had no network for the last 12 hours

  • BlackmoreLuke Luke (Taylor’s Version)🫶🏻 (@BlackmoreLuke) reported

    @EE hey, i’m looking for an update on my early upgrade if possible? i have paid to upgrade early but not heard anything about my order since placing it last wednesday for a supposed 1 day despatch? any help would be great :)