EE outages and service status in Norwich, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Wi-fi.
- Phone (67%)
- Internet (17%)
- Wi-fi (17%)
The latest reports from users having issues in Norwich come from postal codes NR99 , NR3 , NR1 and NR4 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent EE outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Phone | 18 days ago |
|
Norwich
|
Phone | 21 days ago |
|
Norwich
|
Internet | 24 days ago |
|
Norwich
|
Wi-fi | 27 days ago |
|
Norwich
|
Phone | 29 days ago |
|
Norwich
|
Phone | 30 days ago |
Community Discussion
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EE Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Chris Higgins (@higgins190971) reported from Norwich, England@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Alice Rose (@alilucyrose) reported from Norwich, England@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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Sam Gravener (@Spr1718) reported from Norwich, England@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, EnglandI’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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Cheryl Cade (@ThirstBeers) reported from Norwich, England@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
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ReidyRoo (@ReidyRoo69) reported from Norwich, England@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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James Michie (@Michiejames) reported from Long Stratton, England@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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kelly & kevin (@kellnkev22) reported from Beccles, England@EE why haven’t we got phone signal 😡😡😡😡😡
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Alice Rose (@alilucyrose) reported from Norwich, EnglandJust come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, EnglandHi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, Englandsick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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Annette Apps (@nettieapps) reported from Sprowston, England@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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robert woodrow (@robwoodrow) reported from Scottow, England@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Mark Hogden (@markiehogden) reported from Horsford, England@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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Gary Stevens (@GaryStevens1024) reported from Norwich, EnglandBest customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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emma louise ***** (@emmalgooch) reported from Long Stratton, England@EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Lagerboi Nate (@NateDawg27) reported from Norwich, England@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ash 1974🔴🏐 (@andy_horner) reported@EE Can’t even call as your system won’t let me, really is this what you call service?!?!
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Vocal and Proud (@Vocalandproudx) reportedShocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom
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Gareth Howells (@GarethJHowells) reportedHi @EE is there a signal issue in post code SA10 at present. Only one bar on 5G 🙄 phone signal is awful and dropping into 4g
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Dean Gill (@DeanGill4L) reported@EE - been waiting 7 days now for a call off a supervisor, been promised twice I’d have a call in the next 4 hours. Is this how you treat customers ?
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Forgottengirl078 (@forgottengirl78) reported@EE As it stands I have a 5th person calling me back on Monday. If this person is as useless as the rest I will open a 4th complaint. I have treated me like trash. Something so simple has been messed up to such an extent it has dragged on for MONTHS.
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Lara (@EtchesLara) reported@EE I’ve been without a working phone outside my house for 4 days now because of a signalling issue (meaning when I’m outside my house I have NO contact with anyone) As well as no one being able to call me from my house. When is this issue going to be fixed??
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PIX (@PIXX3L5) reported@Ofcom Could you help direct me in the correct path. @EE sold me contract which as been billed incorrectly for 5 months since I been with them, 1 hour calls each month to get them to add credit and not fix the issue. Endless managers and complaints and it's making me ill.
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Rachel Alves (@RachyAlves) reported@EE you have treated a 30 year customer appallingly - I have never have experienced worse customer service, technical support, mis-selling, and lies than from EE. I have spent hours and weeks trying to resolve an upgrade issue & it is getting worse daily. @EE MD or CEO help!
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🗽💋Michelle💙😎 (@ChelBelle1983) reported@ee how am I supposed to pay my phone bill when the app has been down for about a week?
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Joshua Taylor (@Jackburrnorth87) reported@EE connection is really bad at the minute for Washington Tyne and Wear