EE Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR13, NR5 and NR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent EE outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
TV | |
| Norwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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kelly & kevin
(@kellnkev22) reported
from
Beccles, England
@EE why haven’t we got phone signal 😡😡😡😡😡
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Sam Gravener
(@Spr1718) reported
from
Norwich, England
@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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James Michie
(@Michiejames) reported
from
Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Toby Williams
(@MrTobyWilliams) reported
@EE I have the US roaming package. Been on honeymoon in the US for nearly two weeks. Cannot make or receive calls or send/receive texts. Awful service! No help from app. Why am I paying for a service thats doesn't work?
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Lexi Hamer-Rodgers
(@lexihamer) reported
@EE I had to call up, no-one replied to my instant message. My watch won't connect to mobile data, which is apparently a known fault and you can't fix atm.
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🌷عائشة🌷
(@Aysha786) reported
@EE Hi iain, no the mast is still down. Second day running.
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Misses Mac
(@t_macteresa2) reported
Good afternoon @EE I am awaiting a reply regarding my request for a returns bag as I want to cancel my contract under your 14 day cancellation policy. I bought the handset on 30th September 2022. Please advise. Regards #EE
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Anthony Koupparis
(@AKoupparis) reported
@EE What no reply ? Anyone would think this was automated ! EE let down !
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stu🏴🇮🇪
(@Stu85M) reported
@EE hi, The signal at my house has become basicly unusable over the last 6 months. Is there something you can do ? The signal map says 3 bars but me an my wife struggle to get 1 bar. Please help.
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iambinksy
(@iambinksy) reported
@EE Then why not provide those numbers on the letter then Craig? The instructions are to call a certain number, which I did - so don't try to make this my fault when it is EE's poor comms.
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sarah scaife
(@sweetypiecheeks) reported
@EE haven't had any signal for two days. ? What is going on ?
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Toby Williams
(@MrTobyWilliams) reported
Hey @EE is there any chance of some help with this?
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Lexi Hamer-Rodgers
(@lexihamer) reported
@EE I already have called, they can't get it fixed for now - it's a known issue apparently.