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EE outages and service status in Norwich, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Norwich, including 1 direct report.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Aug 13, 12:55 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Norwich come from postal codes NR99 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent EE outage reports came from the following cities: Beccles, and Norwich.

CityProblem TypeReport Time
Beccles Phone 20 hours ago
Norwich Internet 22 days ago
Norwich Phone 1 month ago
Norwich Phone 2 months ago

Nearby cities with recent reports

Beccles

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • alilucyrose
    Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • alilucyrose
    Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • alex_cr
    Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

  • GaryStevens1024
    Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • emmalgooch
    emma louise ***** (@emmalgooch) reported from Long Stratton, England

    @EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!

  • higgins190971
    Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • nettieapps
    Annette Apps (@nettieapps) reported from Sprowston, England

    @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • kellnkev22
    kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • ThirstBeers
    Cheryl Cade (@ThirstBeers) reported from Norwich, England

    @EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter

  • thejpwphotos
    Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

  • NateDawg27
    Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • markiehogden
    Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • robwoodrow
    robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • MaddiChamberlin
    maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • Michiejames
    James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • ReidyRoo69
    ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • Spr1718
    Sam Gravener (@Spr1718) reported from Norwich, England

    @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • srk1407
    Scott K ⚒ (@srk1407) reported

    @EE Unfortunately I’m on a virtual network using EE signal so can’t report it 😬

  • AJHobbsy
    Andy Hobbs (@AJHobbsy) reported

    @EE Apparently it can't be sorted. That's the problem.

  • e4billycab
    grahampike (@e4billycab) reported

    @chelshakespeare @EE Good luck phoning 150 😡 you’ll never get an answer 😟

  • Headonamission
    Lesley (@Headonamission) reported

    @Hepworthclare @EE I tried to get a new phone at @tescomobile yesterday- they no longer do data transfer for you. Will be taking my contract somewhere that does! Fed up of paying more, for less support.

  • pagechord
    Alan Royston (@pagechord) reported

    @Hepworthclare @EE Clare, been going through my own problems with @EE for weeks, their transition to digital landline is shambolic. Their newly supplied Smart Hub wouldn't connect, landline doesn't work. Customer service is appalling, also now told can only view bill via App. 😤 Good luck!

  • a514ley
    Ash Houghton (@a514ley) reported

    @EE why is your signal so poor in the Wigan area!!

  • CuriouslySanjay
    Sanjay Pancholi (@CuriouslySanjay) reported

    @OPPOMobileUK how do I get my hands on the the new find x9 ultra? I don’t understand why your online shows out of stock. Though it seems the phone is only available through @currys. My current carrier @EE doesn’t even stock the, nor do I think they plan too! Please help & advise

  • NM_Rdg
    NeilM (@NM_Rdg) reported

    @chriscollins462 @MissCatTrap @EE You rarely need to go to the ombudsman. All you need to do is make an official complaint and ask them to provide you with contact details for the ombudsman in case you are not satisfied with their response.

  • RossGibbs78
    RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported

    @SkyHelpTeam is there a problem with the mobile signal or outage as I can't ring my dad on sky network or my mum on @EE and they can't call out to.

  • JoanDevizes
    Red Joan 🌹 (@JoanDevizes) reported

    @EE can someone at @EE let me know why it’s taking 7days to restore broadband for two 80+ year-olds with no landline or other means of getting help in an emergency?’