1. Home
  2. Companies
  3. EE
  4. Norwich, England
EE

EE Outage Report in Norwich, Norfolk, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Norwich, England

The most recent EE outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 2 months ago
Norwich Phone 2 months ago
Norwich Phone 2 months ago
Norwich Phone 2 months ago
Norwich TV 2 months ago
Norwich Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • Michiejames
    James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • markiehogden
    Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • emmalgooch
    emma louise ***** (@emmalgooch) reported from Long Stratton, England

    @EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!

  • ReidyRoo69
    ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • GaryStevens1024
    Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • NateDawg27
    Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • nettieapps
    Annette Apps (@nettieapps) reported from Sprowston, England

    @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

  • higgins190971
    Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • alilucyrose
    Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • MaddiChamberlin
    maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • Spr1718
    Sam Gravener (@Spr1718) reported from Norwich, England

    @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

  • robwoodrow
    robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • alilucyrose
    Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • ThirstBeers
    Cheryl Cade (@ThirstBeers) reported from Norwich, England

    @EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter

  • kellnkev22
    kelly & kevin (@kellnkev22) reported from Beccles, England

    @EE why haven’t we got phone signal 😡😡😡😡😡

  • alex_cr
    Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Nishels
    Nish Ⓐ (@Nishels) reported

    Now it’s gone dead. Do you want to just cancel the order can’t be arsed with all the effort. @EE

  • MrSneddy
    MrSneddy (@MrSneddy) reported

    @EE I’ve just gotten the bill from my new contract and there is a £25 charge for an iPhone although I paid £30 upfront. Can you help?

  • Anton_Iacono
    Anton Iacono (@Anton_Iacono) reported

    @EE can you help? I signed up to a contract but it's been referred according to your CS team. When am I likely to hear?

  • crice2492
    Conor Rice (@crice2492) reported

    @EE after nearly a week of no service, my local store got me up and running today. Dom from customer services was a great help.

  • thatcliffxrdkid
    paige (@thatcliffxrdkid) reported

    @EE hi! Could I have some help with tracking an order please? As it says it was dispatched before I’d even ordered it

  • chipmonkz
    Chipmonkz💰 (@chipmonkz) reported

    @paddykenny17 @EE Never happened when you called me mate haha

  • charlalicia22
    Charlotte Alicia Yeo (@charlalicia22) reported

    @EE you need to give PRIORITY to the people who have registered interest in the ps5 re release and received nothing. It’s so unfair that I have had nothing twice now and just been told “that’s odd are you sure you did it” yes I am sure. Poor service not a happy customer😡

  • lovesikkrayzee
    Lovesikkrayzee (@lovesikkrayzee) reported

    @EE Good afternoon. Is the website down for maintenance as i cant access my account.

  • lufc_1992swl
    SWL (@lufc_1992swl) reported

    @Jenjax31 @EE @dieselwaster If your money has been taken and you’ve had no emails or contact to state otherwise, I really wouldn’t worry if I were you. Should be with you by the 15th.. those who had problems with their orders were notified within a couple of days. x

  • ianmjones1981
    Ian Jones (@ianmjones1981) reported

    @NickR72564350 @EE They not handled this good at all, it's happened to alot of EE customers. I dont feel PS or the EE & other stores hav handle this low stock issue wel at all. They are part to blame for the higher priced consoles on Ebay. 😡😡 should never of been released so few consoles.