EE Outage Report in Norwich, Norfolk, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Norwich, England

The most recent EE outage reports came from the following cities: Norwich.

City	Problem Type	Report Time
Norwich	Internet	2 months ago
Norwich	Phone	2 months ago
Norwich	Phone	2 months ago
Norwich	Phone	2 months ago
Norwich	TV	2 months ago
Norwich	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Chris Higgins (@higgins190971) reported 5 seconds ago from Norwich, England

  @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

• 
  ReidyRoo (@ReidyRoo69) reported 6 minutes ago from Norwich, England

  @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

• 
  kelly & kevin (@kellnkev22) reported 23 minutes ago from Beccles, England

  @EE why haven’t we got phone signal 😡😡😡😡😡

• 
  Alice Rose (@alilucyrose) reported 23 minutes ago from Norwich, England

  Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

• 
  Alex Causton-Ronaldson (he/him) (@alex_cr) reported 26 minutes ago from Norwich, England

  I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

• 
  Annette Apps (@nettieapps) reported 35 minutes ago from Sprowston, England

  @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

• 
  maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported 35 minutes ago from Hellesdon, England

  sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

• 
  Gary Stevens (@GaryStevens1024) reported 36 minutes ago from Norwich, England

  Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

• 
  Alice Rose (@alilucyrose) reported 39 minutes ago from Norwich, England

  @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

• 
  Sam Gravener (@Spr1718) reported 44 minutes ago from Norwich, England

  @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

• 
  Lagerboi Nate (@NateDawg27) reported 54 minutes ago from Norwich, England

  @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

• 
  emma louise ***** (@emmalgooch) reported 54 minutes ago from Long Stratton, England

  @EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!

• 
  James Michie (@Michiejames) reported 58 minutes ago from Long Stratton, England

  @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

• 
  robert woodrow (@robwoodrow) reported 58 minutes ago from Scottow, England

  @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

• 
  Mark Hogden (@markiehogden) reported 59 minutes ago from Horsford, England

  @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Owen (@robowen62) reported 4 minutes ago

  @EE so for 10 years EE has provided us with a signal box to boost our signal in our house. Now they’re discontinuing this service so we have to use Wi-Fi calling and that’s our virgin Wi-Fi we’ll be using but the issue is my iPhone is now looking for a signal that isn’t there so

• 
  Molly coleman (@Mollycoleman74) reported 4 minutes ago

  @EE absolutely disgusted with your customer service today so disappointing

• 
  Katie Louise Bell (@Bel2Bell) reported 4 minutes ago

  @EE hello is there any way I can cancel one of my other numbers without calling can’t deal with being on hold x

• 
  Prof Paul Bernal (@PaulbernalUK) reported 6 minutes ago

  @EE What would help is people actually listening to what is being asked. I had very specific requirements for my aunt’s situation, and it looks as though your staff just nodded through and didn’t listen at all.

• 
  Natalie Avery (@natavery) reported 6 minutes ago

  @EE really frustrated mobile broadband not working since last Thursday in Brecon & we are home workers! Network status continues to show 8hrs to fix. No info coming forward.

• 
  Hector Skill #FBPE (@HecSkill) reported 10 minutes ago

  @PaulbernalUK @EE they can't do anything useful in the EE shops themselves, 'only' the people in the call centre who never meet you or see your ID can. Ludicrous

• 
  Prof Paul Bernal (@PaulbernalUK) reported 12 minutes ago

  @EE I spent about an hour in your shop, and on hold to your helpline. I can’t imagine what you can do to repair the damage or deal with the stress. It looks like I will need another trip to her house to troubleshoot tomorrow. You made a right mess of this.

• 
  chris (@chris_cmgould) reported 14 minutes ago

  @EE We have a mobile router on our network and when we plug our phone extensions into it they won't register. Take them somwhere that has wired broadband and they work. Already spoken to customers services. They told me to go **** myself. Really helpful.

• 
  JB🌈 (@Jacqui_blood) reported 19 minutes ago

  @EE Hello thank you for your response, doesn’t seem to happen in any particular place doesn’t seem to matter where I am I’m new to EE only been a customer a few months it was every now and again but it’s becoming a everyday occurrence now

• 
  Michael Snape Duke of Chorley (@mcs1965) reported 19 minutes ago

  @somersetbagpuss @EE I had the same proble with EE! Switched to another service provider now. You could always turn “wifi calling” on