EE Outage Report in Norwich, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Norwich come from postal codes NR7, NR99 and NR1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent EE outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
TV | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Norwich |
Wi-fi | |
| Norwich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
-
kelly & kevin
(@kellnkev22) reported
from
Beccles, England
@EE why haven’t we got phone signal 😡😡😡😡😡
-
James Michie
(@Michiejames) reported
from
Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
-
Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
-
robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
-
Cheryl Cade
(@ThirstBeers) reported
from
Norwich, England
@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
-
Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
-
emma louise *****
(@emmalgooch) reported
from
Long Stratton, England
@EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!
-
ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
-
Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
-
Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
-
maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
-
Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
-
Annette Apps
(@nettieapps) reported
from
Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
-
Alice Rose
(@alilucyrose) reported
from
Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
-
Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
-
Sam Gravener
(@Spr1718) reported
from
Norwich, England
@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
MissL-QT
(@QTMissL) reported
@EE can I buy an Apple Watch directly from you and then pay monthly to connect it? Went into your Peterborough store yesterday and got completely blanked by rude staff. Website isn’t helping much either. Seems unnaturally hard to spend my money?
-
Stephanie Spiteri
(@StephSpiteri) reported
@EE hi I've received a inbox message saying you can't help me as too busy. All I want to know is when WiFi will be back on in Epsom please? Thanks
-
Aboy
(@FranklyUk) reported
It's exhausting and very distressing having to keep writing letters to @MarcAllera while he delibrately just ignores my messages and letters. It's the same way @EE treat their customers. It has already caused me a lot of sleepless nights and panic attacks.
-
The Independent Payment Guy
(@PayDoughdotMe) reported
I don’t often say this, but thank @EE you saved my bacon the weekend just gone. @VodafoneGroup your 8 data sims didn’t work! And the store couldn’t give a crap.
-
Charles Field 🇺🇦 🇹🇼
(@charles_uk) reported
@EE Hi Martin, it's not really worth a DM. The text did eventually go. The simple issue is that we don't have good enough EE reception here to be able to make calls or reliably send texts. It's always been like that (and on various phones) since I moved here in 2008 1/2
-
Aboy
(@FranklyUk) reported
Why on earth does @MarcAllera CEO of @EE allow his staff to treat people this way? In my opinion this is abusive and unlawful. You cannot treat disabled or vulnerable people this way.
-
David Hughes
(@davidhughes) reported
It’s official @ee have THE worst hold music I’ve ever experienced. Adding insult to musical injury is the amount of time they keep you holding with no alternative but to listen to music so bad it should be outlawed under the Geneva Convention.
-
George Lowe
(@GeorgeDLowe) reported
@EE signal is a joke, sort it out
-
Robert Gilchrist ⚽️🐿
(@RabG1988) reported
@EE have made it impossible to get this resolved and have gave us no alternatives. Only advice is wifi calls. How is that help? Asked to leave contract but would have to buy it out even though the phone is unusable
-
Aboy
(@FranklyUk) reported
@JolyonMaugham Sorry for sneaking this here. Have written to @MarcAllera about @EE staff being abusive and unlawful discrimination. He ignored all my letters. Why would he do that? Its frightening to just be ignored. What is the next step? Any tips would be very much appreciated. Please help!