EE outages and service status in Horsford, England

Problems in the last 24 hours in Horsford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horsford, England

The most recent EE outage reports came from the following cities: Norwich, and Hingham.

City	Problem Type	Report Time
Norwich	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Horsford, England

Latest outage, problems and issue reports in Horsford and nearby locations:

• 
  Stewie (@stewielong) reported 5 minutes ago from Briston, England

  @EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out

• 
  Alex Causton-Ronaldson (he/him) (@alex_cr) reported 8 minutes ago from Norwich, England

  I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

• 
  Jon P Watson Photography (@thejpwphotos) reported 9 minutes ago from Norwich, England

  Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

• 
  Ted Bromley-Hall (@TJBH) reported 12 minutes ago from Aldborough, England

  @EE Thanks Jess but that's not working either.

• 
  Cat Eke (@ceke9903) reported 16 minutes ago from Dereham, England

  @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

• 
  Alice Rose (@alilucyrose) reported 26 minutes ago from Norwich, England

  Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

• 
  Miss-Adrienne louise (@MissAdrienne97) reported 29 minutes ago from Dereham, England

  @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

• 
  Mark Hogden (@markiehogden) reported 30 minutes ago from Horsford, England

  @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

• 
  Chris Higgins (@higgins190971) reported 33 minutes ago from Norwich, England

  @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

• 
  robert woodrow (@robwoodrow) reported 44 minutes ago from Scottow, England

  @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

• 
  ReidyRoo (@ReidyRoo69) reported 45 minutes ago from Norwich, England

  @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

• 
  Lagerboi Nate (@NateDawg27) reported 45 minutes ago from Norwich, England

  @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

• 
  Chris Greenfield (@chris_greenf) reported 46 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  johnshearman (@johnshearman73) reported 46 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Ted Bromley-Hall (@TJBH) reported 49 minutes ago from Aldborough, England

  @EE guys, I need a hand discussing my phone and whether a repair for various issues is an option on my current plan.

• 
  Cheryl Cade (@ThirstBeers) reported 50 minutes ago from Norwich, England

  @EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter

• 
  Gary Stevens (@GaryStevens1024) reported 55 minutes ago from Norwich, England

  Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

• 
  maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported 56 minutes ago from Hellesdon, England

  sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

• 
  Annette Apps (@nettieapps) reported 57 minutes ago from Sprowston, England

  @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

• 
  Ted Bromley-Hall (@TJBH) reported 60 minutes ago from Aldborough, England

  @EE The app only allows me to add the large screen option on, rather than providing me with the option to create a BT login for BT sport.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun (@shauny67) reported 3 minutes ago

  @EE @WoodUksparky137 This is why now being with EE(Orange) for 30 yrs I now buy my devices outright or have a payment plan with the manufacturer & just have a SIM only package as sorry EE but since taken over by BT you are no longer the company you once were just now only offer the best network

• 
  Ace (@Ace053381840899) reported 5 minutes ago

  @EE your wifi box is so bad! Gave and promised false hope and trust but no the wifi service never seems to connect, always cuts off, just all around problems. Might just have to look into getting virgin media

• 
  Tmos Monstrocity (@TmosMonstrocity) reported 7 minutes ago

  @suzycoos @redpillb0t @EE I could tell you horror stories about comcast cable. I was a loyal customer for 10 years, until they started fake billing me, then because I refused to pay for their wrongful billing they started adding late fees, I about cussed them out. I went down there and pulled a full grade A karen meltdown. They took me over to a "supervisor" and she looked at every one of my bills, fixed the error and removed all the late fees. I paid my bill and canceled service. F these pos companies.

• 
  Martinkellyandfamily (@martinc2012) reported 10 minutes ago

  @EE what on earth is going on with the signal lately it’s appalling up and down the country, also for some reason lately i lose all 3/4/5g when on a phone call never used to be like this.(when losing data also lose phone call quality)

• 
  Tobes (@theGrimey) reported 11 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  Brian Slater (@BrianSlater1976) reported 15 minutes ago

  @EE Shocking service today had to buy a 24 hour pass on EE WiFi to have some form of connection today. Would suggest a refund before I have to log a complaint .

• 
  Craig Taylor (@blown_ranger) reported 16 minutes ago

  @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

• 
  Alan Roberts (@AlanRob68902430) reported 17 minutes ago

  @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate

• 
  Craig Taylor (@blown_ranger) reported 20 minutes ago

  @EE you gave DPD the wrong mobile number for my delivery therefore I didn’t get the PIN. The same will happen again tomorrow unless you correct this. Can a person and not a useless virtual assistant or IVR DM me to fix this

• 
  Peter Cross (@CronoYellow27) reported 20 minutes ago

  @owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.