EE Outage Report in Horsford, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Horsford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Horsford, Norfolk, England
The most recent EE outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Horsford, England
Latest outage, problems and issue reports in Horsford and nearby locations:
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Sam Gravener
(@Spr1718) reported
from
Norwich, England
@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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Ted Bromley-Hall
(@TJBH) reported
from
Aldborough, England
@EE Thanks Jess but that's not working either.
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Cat Eke
(@ceke9903) reported
from
Dereham, England
@EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Stewie
(@stewielong) reported
from
Briston, England
@EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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Ted Bromley-Hall
(@TJBH) reported
from
Aldborough, England
@EE guys, I need a hand discussing my phone and whether a repair for various issues is an option on my current plan.
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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Cheryl Cade
(@ThirstBeers) reported
from
Norwich, England
@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
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Miss-Adrienne louise
(@MissAdrienne97) reported
from
Dereham, England
@EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave
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Ted Bromley-Hall
(@TJBH) reported
from
Aldborough, England
@EE The app only allows me to add the large screen option on, rather than providing me with the option to create a BT login for BT sport.
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Parkin
(@lparkin) reported
@EE I have wifi calling set up! It’s generally the 4G out and about it’s just dreadfully slow to load. Was no 5G or 4G in the centre of Edinburgh the other day only 3G! Wish I had never left EE 😑
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Vikki (she/her) 👩🏻🦼🏳️🌈🧚🏻♀️🧜🏻♀️🐲🦄 ♿️
(@vix_the_star) reported
Well done @EE calling me to try and sell stuff. I can’t hear the person over the background noise and they tell me it wouldn’t be so bad if I turned the phone volume down. I can’t hear if I turn the volume down, came across as #ableism and disregard for #disability. Do better.
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🔌🔌🔌
(@Dom_dtp) reported
Remind me to never renew my phone contract with @EE
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Craig Fleming
(@CMFleming70) reported
@EE Why did you sell me a 5G sim only package when you know I'm on an iPhone8 that doesn't support 5G
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Simon Waters
(@SimonRWaters) reported
@EE Tom, @EE is the service that is keeping me online when all else is dead. Nothing you can do, unless I end up needing one of those 4G routers......
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Adele Flesher
(@adeleflesher1) reported
@EE very slow sim router and mobiles now 2 full days now. We’ve called 3 times now and you keep saying it’ll be fixed in 3 hours buts it’s slow all day (but fine in the evenings). 3rd day running and the speed just dropped again...what’s going on?
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Howard Kinder 💎
(@howardkinder) reported
@EE Any chance you can close the numbers down these scamming low lifes. Everyone saying they are from National Crime Agency and need take £ ASAP. 07946776333, 07946776275, 07946776376, 07946776739, 07946776165 and 07946776969. How many have they tricked? #SCAM #ScamAlert
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Leighton Baller
(@LeightonBaller) reported
Has anyone noticed that @ee reception has got really **** recently? It’s absolutely abysmal. We pay for a service they aren’t supplying us with. This is ridiculous
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AndrewOrange
(@AndrewOrange) reported
@EE - We've been getting terrible EE phone signals for the last few weeks in SW8. Is this being addressed or is it time to join my smug @ThreeUK subscribing neighbours who continue to bask in unproblematic connectivity. Thx.
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Mike Brooke
(@MikeB1701) reported
@EE Hi do you provide signal boosters? My signal at home is poor and I'm missing business calls. I've tried connecting the phone to WiFi calling but that hasn't helped at all.