EE Outage Report in Horsford, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Horsford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Horsford, Norfolk, England
The most recent EE outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Wi-fi | |
| Norwich |
Wi-fi | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Horsford, England
Latest outage, problems and issue reports in Horsford and nearby locations:
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Ted Bromley-Hall
(@TJBH) reported
from
Aldborough, England
@EE guys, I need a hand discussing my phone and whether a repair for various issues is an option on my current plan.
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Cat Eke
(@ceke9903) reported
from
Dereham, England
@EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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Ted Bromley-Hall
(@TJBH) reported
from
Aldborough, England
@EE Thanks Jess but that's not working either.
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Stewie
(@stewielong) reported
from
Briston, England
@EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out
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Ted Bromley-Hall
(@TJBH) reported
from
Aldborough, England
@EE The app only allows me to add the large screen option on, rather than providing me with the option to create a BT login for BT sport.
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Sam Gravener
(@Spr1718) reported
from
Norwich, England
@EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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Cheryl Cade
(@ThirstBeers) reported
from
Norwich, England
@EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter
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Miss-Adrienne louise
(@MissAdrienne97) reported
from
Dereham, England
@EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Sale
(@jonjsale) reported
@EE Hi Gavin. I was speaking to someone when you replied. Just not sure it should have taken three different calls, being told the problem was mine for 'using data' on two of them, and spending almost two hours of my life resolving the issue.
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Meg
(@MeganPostle) reported
@EE horrific service from EE. My mum has been told she has a £41,000 phone bill after 1 day. They have now blocked mine, my mums and my dad phone whilst we are all abroad. I am abroad by myself now without a working phone. This needs to be sorted ASAP
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Emerson
(@Emerson_T) reported
@EE Thanks for cutting me off while I'm overseas and all paid up. Customer service says it seems like someone pushed a change to accounting system which promptly cut off roaming customers in USA, Mexico, Australia and NZ. Poor show and bad change management. I expect better 😠😡
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Destructo-Jay
(@blueStripeLeadr) reported
@LydiaHallGolf @nikdoof_ @EE To add insult to injury our rental car broke down so I had a near miss of having no phone and being stranded. That would not have been good.
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Catherine Bentham
(@cjbentham) reported
@Adama681 @EE Same problem here ! My son is in the 🇺🇸.. account suspended, unable to call EE and got a bill for over £300 due to EE error. Sort it out please @EE
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María Victoria
(@Vickanalla) reported
@EE hi! My husband is abroad and he cannot use his roaming and says his account is suspended. I’m under his account therefore I’m also suspended so both without phone or 3G -and I’m in UK. Can you help sort this please asap?
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Turvey
(@davidturvey1982) reported
Hi @EE I’m currently having some issues upgrading online - is this a known issue? It’s currently asking for me to input my bank details but you’ve had these for almost 20 years!
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thomas bartlett
(@tbartlett89) reported
@EE so I've been cut off from my phone, told I have a ridiculous bill from roaming charges, despite having roaming pass, and no-one is around to help me. Stuck in NZ. What is going on?!
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Heidi Orange
(@heidiorange) reported
@ryanian650 @EE Customer Executive Team were rude and refused to help, credit score has dropped, so I'm reporting them to Ofcom, raising an Equifax dispute and reporting to FOS.
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Emerson
(@Emerson_T) reported
@HennersL @EE @EE customer service says the system says I owe 1770.77GBP, while the portal says I owe 0.00GBP and I've been cut off. Good work fellas!