EE outages and service status in Horsford, England

Problems in the last 24 hours in Horsford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horsford, England

The most recent EE outage reports came from the following cities: Norwich, and Hingham.

City	Problem Type	Report Time
Norwich	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Horsford, England

Latest outage, problems and issue reports in Horsford and nearby locations:

• 
  Cat Eke (@ceke9903) reported 2 minutes ago from Dereham, England

  @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

• 
  Chris Higgins (@higgins190971) reported 13 minutes ago from Norwich, England

  @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

• 
  Ted Bromley-Hall (@TJBH) reported 15 minutes ago from Aldborough, England

  @EE Thanks Jess but that's not working either.

• 
  Alice Rose (@alilucyrose) reported 15 minutes ago from Norwich, England

  Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

• 
  Mark Hogden (@markiehogden) reported 21 minutes ago from Horsford, England

  @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

• 
  Annette Apps (@nettieapps) reported 23 minutes ago from Sprowston, England

  @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

• 
  johnshearman (@johnshearman73) reported 25 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Ted Bromley-Hall (@TJBH) reported 25 minutes ago from Aldborough, England

  @EE The app only allows me to add the large screen option on, rather than providing me with the option to create a BT login for BT sport.

• 
  Sam Gravener (@Spr1718) reported 33 minutes ago from Norwich, England

  @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

• 
  Stewie (@stewielong) reported 36 minutes ago from Briston, England

  @EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out

• 
  Ted Bromley-Hall (@TJBH) reported 37 minutes ago from Aldborough, England

  @EE guys, I need a hand discussing my phone and whether a repair for various issues is an option on my current plan.

• 
  Lagerboi Nate (@NateDawg27) reported 38 minutes ago from Norwich, England

  @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

• 
  maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported 38 minutes ago from Hellesdon, England

  sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

• 
  Gary Stevens (@GaryStevens1024) reported 41 minutes ago from Norwich, England

  Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

• 
  ReidyRoo (@ReidyRoo69) reported 44 minutes ago from Norwich, England

  @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

• 
  Jon P Watson Photography (@thejpwphotos) reported 44 minutes ago from Norwich, England

  Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

• 
  Alice Rose (@alilucyrose) reported 46 minutes ago from Norwich, England

  @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

• 
  Chris Greenfield (@chris_greenf) reported 57 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  Cheryl Cade (@ThirstBeers) reported 58 minutes ago from Norwich, England

  @EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter

• 
  Alex Causton-Ronaldson (he/him) (@alex_cr) reported 60 minutes ago from Norwich, England

  I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie Davies (@JamieTDavies) reported 2 minutes ago

  @EE I was contacted, problem fixed and here we are again - Groundhog Day - same problem. Now having to go through the whole confluted process again

• 
  Liam Parry (@liam_spx) reported 12 minutes ago

  @EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.

• 
  Polemic Paine (@PolemicTMM) reported 15 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not your. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  Lee Day (@LDay) reported 17 minutes ago

  . Has any @EE customer who has @tntsports as an inclusive extra actually managed to get TNT to work on @HBOMax_UK ? Constantly comes up with ‘get access’. Worked absolutely fine on Discovery +.

• 
  Abhi (@ecfghjp) reported 19 minutes ago

  @EE i cant login to my site for ages now can you consider making your app and website a bit more robust? Its such an unpleasant experience

• 
  David Elliott (@DJE1007) reported 20 minutes ago

  @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks

• 
  6igantuar (@6igantuar) reported 23 minutes ago

  I'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus

• 
  Ian Bennett (@bernifresh) reported 25 minutes ago

  @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

• 
  Craig Taylor (@blown_ranger) reported 27 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 29 minutes ago

  @CronoYellow27 @EE EE having a lot if issues today I can’t access my account via app or safari