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EE Outage Report in Horsford, Norfolk, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Horsford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Horsford, England

The most recent EE outage reports came from the following cities: Hingham, Norwich, and North Walsham.

CityProblem TypeReport Time
Norwich Internet 1 month ago
Norwich Phone 1 month ago
Norwich Phone 1 month ago
North Walsham Internet 2 months ago
Norwich Phone 2 months ago
Norwich TV 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horsford, England

Latest outage, problems and issue reports in Horsford and nearby locations:

  • ReidyRoo69
    ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • TJBH
    Ted Bromley-Hall (@TJBH) reported from Aldborough, England

    @EE guys, I need a hand discussing my phone and whether a repair for various issues is an option on my current plan.

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

  • higgins190971
    Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • TJBH
    Ted Bromley-Hall (@TJBH) reported from Aldborough, England

    @EE Thanks Jess but that's not working either.

  • ThirstBeers
    Cheryl Cade (@ThirstBeers) reported from Norwich, England

    @EE @claraamfo Everyone has the right to wear the clothes they like, but although nice that top is not designed well enough to be worn that way, a little clip would mean she wouldn’t need to hold it down & it would flatter

  • alex_cr
    Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

  • stewielong
    Stewie (@stewielong) reported from Briston, England

    @EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out

  • MissAdrienne97
    Miss-Adrienne louise (@MissAdrienne97) reported from Dereham, England

    @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

  • robwoodrow
    robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • johnshearman73
    johnshearman (@johnshearman73) reported from Hingham, England

    Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

  • MaddiChamberlin
    maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • nettieapps
    Annette Apps (@nettieapps) reported from Sprowston, England

    @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

  • NateDawg27
    Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • markiehogden
    Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • Spr1718
    Sam Gravener (@Spr1718) reported from Norwich, England

    @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

  • thejpwphotos
    Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

  • GaryStevens1024
    Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • TJBH
    Ted Bromley-Hall (@TJBH) reported from Aldborough, England

    @EE The app only allows me to add the large screen option on, rather than providing me with the option to create a BT login for BT sport.

  • ceke9903
    Cat Eke (@ceke9903) reported from Dereham, England

    @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jase65535
    Professional Tiger Tamer 🇺🇦 (@Jase65535) reported

    @EE Why have I had poor to no signal today? Usually get 5G, today H+ if I am lucky? I pay more and seem to get less!!! 🤔

  • Baker_BCFC
    Dan (@Baker_BCFC) reported

    @idefender14 @EE iD mobile. Was happy till I started to have problems. And they tried saying there wasn't anything wrong.

  • stewartliesnham
    Stewart Liesnham (@stewartliesnham) reported

    @EE has been a nightmare experience from the start with billing issues and their systems not speaking to each other. Can’t even use the credit they gave me as doesn’t seem to apply to subscriptions as they still took payment. @giffgaff never missed a beat. Wish I stayed tbh. 2/2

  • loggerslgn
    victoria louise (@loggerslgn) reported

    @EE I’m not sure who to speak with, I’ve done on line chat and logged a query with no solution. I’ve definitely been misguided with my latest contract

  • WilkinsonLouise
    Louise Ellen (@WilkinsonLouise) reported

    EE customer service is absolutely shocking, calling me a liar without substantial evidence. I feel intimidated. I’m being charged for goods I don’t have. Loyalty means nothing. @EE #EE #EEcustomerservice

  • Matt94184099
    Matt Dylon (@Matt94184099) reported

    @ee While I am on holiday in Spain just found out EE is changing me using my phone. My wife is on O2 and my son on Vodafone non of them are charging except these thieves EE. Please remember to cancel your contract before you go abroad. The guy's name at EE was David

  • jj1892jj
    Jay Jay (@jj1892jj) reported

    @EE Absolutely appalling customer service and repair service - you claim 2 hours on your website, 24 hours in store when in actual fact it's far longer. Discrimination against those of us that are desperately ill, disabled and for whom phones are our only means of communication

  • stewartliesnham
    Stewart Liesnham (@stewartliesnham) reported

    Switched from @giffgaff to @EE in Feb this year for better coverage and for 2 weeks now the EE service where I live has been appalling and now just rarely able to get any signal. Now they are also introducing roaming charges. Time to say goodbye already I think. 👋 1/2

  • jj1892jj
    Jay Jay (@jj1892jj) reported

    @EE and reaching help if required - it's not good enough EE - not even a replacement loan device avaliable. And now told there is no way phone will be returned tomorrow so will be 48+ hours without phone - it is not safe for my health to be so long without a phone - explained to

  • MarksWeb41
    Mark Webster (@MarksWeb41) reported

    @EE it is very good to get away from the useless Vodafone network for your broadband or mobile phone need, but why not use EE or BT because they have a range of good broadband & mobile deals you can have problem free connection that suit your value for money using ee.