EE

EE Outage Report in Sprowston, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sprowston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sprowston, Norfolk, England 02/16/2026 10:20

February 16: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sprowston, Norfolk, England

The most recent EE outage reports came from the following cities: Norwich and North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorth Walsham Internet
United KingdomNorwich Phone
United KingdomNorwich TV
United KingdomNorth Walsham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sprowston, England

Latest outage, problems and issue reports in Sprowston and nearby locations:

  • NateDawg27 Lagerboi Nate (@NateDawg27) reported from Norwich, England

    @EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.

  • higgins190971 Chris Higgins (@higgins190971) reported from Norwich, England

    @EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..

  • nettieapps Annette Apps (@nettieapps) reported from Sprowston, England

    @EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted

  • markiehogden Mark Hogden (@markiehogden) reported from Horsford, England

    @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    @EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool

  • robwoodrow robert woodrow (@robwoodrow) reported from Scottow, England

    @firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though

  • MaddiChamberlin maddi (seeing billie 26.7.20🥺) (@MaddiChamberlin) reported from Hellesdon, England

    sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!

  • GaryStevens1024 Gary Stevens (@GaryStevens1024) reported from Norwich, England

    Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈

  • Michiejames James Michie (@Michiejames) reported from Long Stratton, England

    @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

  • alilucyrose Alice Rose (@alilucyrose) reported from Norwich, England

    Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee

  • alex_cr Alex Causton-Ronaldson (he/him) (@alex_cr) reported from Norwich, England

    I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.

  • ReidyRoo69 ReidyRoo (@ReidyRoo69) reported from Norwich, England

    @EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit

  • Spr1718 Sam Gravener (@Spr1718) reported from Norwich, England

    @EE Sort out your chat team! 2 hours trying to redeem your ‘free 6 months Apple music’ to bluntly be told ‘we can’t help you’

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • alastairRP Alastair Whitelaw (@alastairRP) reported

    @EE how do I actually speak to anyone every time I ring 150 im passed through some filtering system which ends in being sent a text which isn't the solution to my problem. Son is abroad having set phone up for roaming and his data isn't working and I need to speak in person. HOW?

  • tinamariaglover Tinamaria Glover (@tinamariaglover) reported

    Yet another day with no service from @EE any advise on what I can do, this is costing me so much money with not being able to work 🤬

  • BrianSmith0 Brian Smith (@BrianSmith0) reported

    @ee Really not happy with your customer service today. I have had a phone two days and it's scratched up and in poor condition already. That's not fit for purpose.

  • narbheram1 V Narbheram (@narbheram1) reported

    @EE is there an issue with the network today

  • shauny25 Shaun Richardson (@shauny25) reported

    @EE my apps not working!!! Any ideas why…. It’s just a blank screen

  • Emma_W1987 Emma ⭐️ (@Emma_W1987) reported

    @EE hi - I’ve been trying to register with eeperks with my blue light card, but it won’t let me register my work account, are you able to help please?

  • MR_FONZIE Mr Fonzie (@MR_FONZIE) reported

    @EE can some one help .... This is getting on my nerves every time i log in i cant do ANYTHING!!

  • cjsmith1980 Christian J. Smith (@cjsmith1980) reported

    …liar). So @EE say they will listen to the call back. Weeks have passed and still no resolve. So I withhold the iPad payment, but continue to pay for my phone. So EE cut my phone off! So they have time to cut me off but not time to listen to a phone call back… Very very poor

  • thePHILLOCKETT PHIL LOCKETT (@thePHILLOCKETT) reported

    @EE Agreed. Although the percentage you’re charging is DISGUSTING. I’m a loyal customer for many years and I think you taking the pxxx I’m leaving in September. DISGUSTING

  • GandGorgeous Green and Gorgeous (@GandGorgeous) reported

    @EE Could you look into signal problems at OX106AX please, plain old mobile signal, trying to run a business with no bars