EE Outage Report in Sprowston, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sprowston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Sprowston, Norfolk, England
The most recent EE outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
@EE you’ve always been so great and reliable, but recently (now that my contract is ending) my phone’s been really shit. 😭 Not cool
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Alex Causton-Ronaldson (he/him)
(@alex_cr) reported
from
Norwich, England
I’ve actually had such a bad day it’s almost been comical - from turned off alarm to no broadband, a panic attack, running out of coffee and cancelled @ubereats_uk. You know who saved it? The dude at @EE tech support. Great work with great banter! Not all heroes wear capes.
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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Gary Stevens
(@GaryStevens1024) reported
from
Norwich, England
Best customer service ever from Becca in the @EE call centre. Got my iPhone 11 up and running when I was putting the sim in upside down. Good job I don’t work in a communications industry.oh hang on..🙈
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Alice Rose
(@alilucyrose) reported
from
Norwich, England
Just come off the phone to @EE spoke to Karen in a Scottish call centre... she did tell me the name of the office but I’ve forgotten... absolute bloody pleasure talking to Karen wish there was a way you could track her down she deserves a pay rise lol !! #ee
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James Michie
(@Michiejames) reported
from
Long Stratton, England
@EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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maddi (seeing billie 26.7.20🥺)
(@MaddiChamberlin) reported
from
Hellesdon, England
sick of @EE wifi, its terrible, the past week its been going on and off multiple times everyday whats causing me to use my data at HOME whats making it run out! i should atleast get some free gbs of data to make up for this, or simply, sort the wifi out!
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ReidyRoo
(@ReidyRoo69) reported
from
Norwich, England
@EE thanks for saying there is nothing wrong with my mums phone, although she can't text, receive calls or phone out. But you still charging her the monthly bill. Always a good thing when she is my carer and the hospital can't contact her. #EE #shit
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Lagerboi Nate
(@NateDawg27) reported
from
Norwich, England
@EE Well, I just restarted my phone and it wouldn't give me any service so I had to go into networks and search for network. Still only one bar somewhere I ALWAYS get 4G. No my phone isn't broken.
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Chris Higgins
(@higgins190971) reported
from
Norwich, England
@EE does my employer have to give me a pay rise of 2.7% every year because the RPI say so..No..do you have to implement these rises.. No but you do because you can..you have 30 million + plus customers with an average rise of roughly £1 p/m per customer that’s another £360 mill..
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@EE trying to use 20% perk - I am NHS - not working - 5 codes non accepted
EE Issues Reports
Latest outage, problems and issue reports in social media:
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T Power
(@UptheChelsea76) reported
@EE The watch is coming today, not the 44mm, I understand that there maybe supply issues but to find out my order couldn’t be found and my original deal was changed and insult to injury another provider was offering the same deal for nearly half the price, bit of a sour taste left
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Flo Steer
(@flostdesign) reported
@EE I'm trying to pay my final bill online but every time I click "pay this month's bill only" it takes me back to My EE profile!! Website issues?
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David Jones
(@Paige280807) reported
@EE I'm trying to use your live chat. Doesn't seem to be available. Can't call 150 as not connected to network apparently
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Laurence Stephenson
(@Laurence112) reported
@ee are your systems down because I’m trying to make a payment and it’s not working
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Helen Shackleton
(@hshacks) reported
@EE for months now we have little to no signal in our area, constant texts from you about “problems near home” I would like some money credited to my account please or to end my 3 contracts with you. I can’t call as I HAVE NO SIGNAL. How do I sort this either way?
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Gary J. Burns
(@GaryJBurns) reported
@EE i paid bill 23rd July and during a trip to Spain early August you cut me off. To get reconnected i had to pay £67 again. I called EE lad said his system was down and call me back. Never did....and now asking me to pay another bill. Absolutely shocking customer care
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Flo Steer
(@flostdesign) reported
@EE I'm trying to pay my final bill online but every time I click "pay this month's bill only" it takes me back to My EE profile!! Website issues?
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Andi
(@greensyncro) reported
@EE I have been contacting you without reply for a full month now , regarding service outages. You have completely ignored my pleas for help but continue to take £250:00 a month for combined mobile and landline costs
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Kayden
(@ScaledBackTrack) reported
@EE wifi just went down, anyone else?
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Dylan
(@Mozzla_) reported
@EE Well I've been waiting since 12pm today and no response and still having the issue so here hoping tomorrow I'll get help