EE outages and service status in Dereham, England

Problems in the last 24 hours in Dereham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dereham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Dereham, England

Latest outage, problems and issue reports in Dereham and nearby locations:

• 
  Cat Eke (@ceke9903) reported 8 minutes ago from Dereham, England

  @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

• 
  Chris Greenfield (@chris_greenf) reported 8 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  Stewie (@stewielong) reported 13 minutes ago from Briston, England

  @EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out

• 
  Mark Hogden (@markiehogden) reported 32 minutes ago from Horsford, England

  @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

• 
  Trevor (@teejaykent) reported 34 minutes ago from Fakenham, England

  @EE NR21 8JA no service when will this be back on

• 
  Miss-Adrienne louise (@MissAdrienne97) reported 41 minutes ago from Dereham, England

  @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

• 
  johnshearman (@johnshearman73) reported 46 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Trevor (@teejaykent) reported 59 minutes ago from Fakenham, England

  @EE NR21 8JA no service all day please confirm when this will be back on

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 2 minutes ago

  Why has EE gone so ****? You’d think they’d be better considering how expensive they are. Tells me I can upgrade for no fee… proceeds to charge me an ETC. Happy to pay it as I have NHS discount but whatever plan I pick, I can’t use the NHS discount. @EE 🤬😡

• 
  geynosha (@geynosha) reported 2 minutes ago

  @EE If I buy your service as tourist at least give me a chance to register!

• 
  Surinder (@SurinderRehal) reported 3 minutes ago

  @EE 0r bt or whatever they call themselves- equally as useless as each other. It’s taken me all day today trying to get connected to a service. Spoke to the Guide three times and got cut off each time issue not resolved. I do really need it sorted quickly or I’m off the sky

• 
  Halloween Jack (@red_mutant_eyes) reported 3 minutes ago

  @EE you ignored my message. Your DMs are automated and don’t read messages and your app chat bot doesn’t help either. My mobile network has been down for days. This is the second time in a couple of weeks. Your ‘updates’ say nothing. How are we meant to know what’s happening

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 6 minutes ago

  @Greaves24Tg @EE @tg well, that’s that sorted. Rang EE, some issue with back office, they’d not put through the order for my phone (?), ordered now, delivered tomorrow…and they’ve refunded delivery fee I had paid yesterday. Happy days. But flipping Nora…these scam helpline twitter accounts 🙄🙄

• 
  kelly sleigh (@sleigh81) reported 10 minutes ago

  @EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting

• 
  ✵°✵｡✰ ℙ𝕒𝕞 ✰｡✵°✵ (@Pam_ela24) reported 12 minutes ago

  @EE how is it not possible to apply my NHS discount because it wasnt done at point of upgrade? Been told my option would be to return the phone and cancel upgrade before upgrading again which is more hassle than you just adding the discount which has been on the account before

• 
  Shaun Adams (@shaundadams) reported 12 minutes ago

  @EE This doesn’t help. There is no guidance advice just a vague claim. I cannot trust the information provided. I was offered a call from EE, I provided my details and have heard nothing. Given the size of your organisation this all reflects very poorly.

• 
  DML (@DMLYONDER) reported 16 minutes ago

  @EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years

• 
  Nicky B (@nickybarrot84) reported 21 minutes ago

  @ad_moran4 @EE @O2 If this is genuine DO NOT make the switch. Regardless of cost, EE are the mut’s nuts. I moved from o2 because of how simply shocking they are. EE are the best network for a reason. You pay for what you get and on o2, you’ll get nothing !!!