EE outages and service status in Dereham, England

Problems in the last 24 hours in Dereham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dereham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dereham, England

The most recent EE outage reports came from the following cities: Swaffham.

City	Problem Type	Report Time
Swaffham	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Dereham, England

Latest outage, problems and issue reports in Dereham and nearby locations:

• 
  Stewie (@stewielong) reported 16 minutes ago from Briston, England

  @EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out

• 
  johnshearman (@johnshearman73) reported 17 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Mark Hogden (@markiehogden) reported 26 minutes ago from Horsford, England

  @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

• 
  Miss-Adrienne louise (@MissAdrienne97) reported 34 minutes ago from Dereham, England

  @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

• 
  Trevor (@teejaykent) reported 37 minutes ago from Fakenham, England

  @EE NR21 8JA no service when will this be back on

• 
  Chris Greenfield (@chris_greenf) reported 44 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  Cat Eke (@ceke9903) reported 51 minutes ago from Dereham, England

  @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

• 
  Trevor (@teejaykent) reported 54 minutes ago from Fakenham, England

  @EE NR21 8JA no service all day please confirm when this will be back on

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark McWilliams (@markmcwilliams) reported 13 minutes ago

  @EE A week later and they've now closed my complaint with no further contact from yourselves whatsoever, and I'm still unable to upgrade. Luckily I can vote with my feet and just move away. Way to go @EE ! 👏👏👏

• 
  Cptc66 (@FSharpe55) reported 16 minutes ago

  @LeilaniDowding @EE If ain't broke don't fix it 🙄🙄

• 
  Chris Ross-Lewin (@crosslewin) reported 18 minutes ago

  @EE So can I use for free as a mobile not home broadband customer

• 
  Andrew Robinson (@apr9999) reported 18 minutes ago

  @EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!

• 
  Chris Rosser (@chris_rosser) reported 20 minutes ago

  @LeilaniDowding @EE All Internet in UK is moving away from copper to the premises - and all the replacements require power to function - if you get a UPS you can plug your router and other devices (such as a phone interface) into it to keep them running during a power outage.

• 
  jess .ᐟ ⋆｡°✩ (@MEENAJUTLAS) reported 20 minutes ago

  @TomMason111076 @EE had the same thing, still not working. had to pay via 150

• 
  Caecilius (@shardcreek) reported 23 minutes ago

  Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 24 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  Andrew Robinson (@apr9999) reported 24 minutes ago

  @EE Please see this thread. I've had another 40 minutes on the phone with 150 and, again, no help at all!

• 
  Jackson Eagleson (@Oradaman) reported 24 minutes ago

  @EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.