EE outages and service status in Dereham, England

Problems in the last 24 hours in Dereham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dereham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dereham, England

The most recent EE outage reports came from the following cities: Swaffham.

City	Problem Type	Report Time
Swaffham	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Dereham, England

Latest outage, problems and issue reports in Dereham and nearby locations:

• 
  Mark Hogden (@markiehogden) reported 5 minutes ago from Horsford, England

  @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

• 
  Stewie (@stewielong) reported 10 minutes ago from Briston, England

  @EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out

• 
  Miss-Adrienne louise (@MissAdrienne97) reported 26 minutes ago from Dereham, England

  @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

• 
  johnshearman (@johnshearman73) reported 26 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Trevor (@teejaykent) reported 34 minutes ago from Fakenham, England

  @EE NR21 8JA no service all day please confirm when this will be back on

• 
  Chris Greenfield (@chris_greenf) reported 42 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  Trevor (@teejaykent) reported 44 minutes ago from Fakenham, England

  @EE NR21 8JA no service when will this be back on

• 
  Cat Eke (@ceke9903) reported 58 minutes ago from Dereham, England

  @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PIX (@PIXX3L5) reported 5 minutes ago

  I'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU

• 
  Universe 25 ⚠️ (@Cynicicide) reported 7 minutes ago

  @GillRaeWalker @LeilaniDowding @EE My elderly parents were forced onto fibre by BT. Now they can't guarantee being able to phone for assistance during a power cut. Had to get new mobiles because 3G was turned off yet I work in parts of the country with no signal at all.

• 
  Andrew Robinson (@apr9999) reported 7 minutes ago

  @EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!

• 
  Burytownfan (@shardcreek) reported 8 minutes ago

  @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment

• 
  Davie G 🇬🇧 (@fredbeare) reported 11 minutes ago

  Does anyone have any tips as to how to get a response from @EE_coapp or @EE Have tried DMs, their useless help message function and a call. Nothing Think they’ve all left this Earth. So much for their performance guarantees

• 
  Luke Maguire (@_LukeMaguire) reported 15 minutes ago

  @JacobiteJen Which network? I’m like this with @EE 😒

• 
  Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported 15 minutes ago

  @tenerifepete @LeilaniDowding @EE They’re supposed to work off GPS- when there is signal of course!

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 20 minutes ago

  @EE I raise a complaint with you as you clearly can't look after my data. You send me 2 emails to say a complaint has been raised. You then send me a 3rd email saying the complaint is now resolved. You've done nothing! You've got 'no-reply' on your emails and the helpful link you've listed would require me talking to a chat bot for 30 minutes. Sort it out.

• 
  Jackson Eagleson (@Oradaman) reported 21 minutes ago

  @EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.

• 
  À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported 22 minutes ago

  🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.