EE Outage Report in Dereham, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Dereham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Dereham, Norfolk, England
The most recent EE outage reports came from the following cities: East Dereham, Fakenham and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| TV | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
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Mark Hogden
(@markiehogden) reported
from
Horsford, England
@EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Stewie
(@stewielong) reported
from
Briston, England
@EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out
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Miss-Adrienne louise
(@MissAdrienne97) reported
from
Dereham, England
@EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave
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Trevor
(@teejaykent) reported
from
Fakenham, England
@EE NR21 8JA no service when will this be back on
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Cat Eke
(@ceke9903) reported
from
Dereham, England
@EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure
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Trevor
(@teejaykent) reported
from
Fakenham, England
@EE NR21 8JA no service all day please confirm when this will be back on
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Muirhead
(@Sharon_Muirhead) reported
@EE are there service issues in the Paisley area?
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Lily Cooper
(@LilyCooper22) reported
@EE Hi, I was on hold but the signal cut out and when I called back it said I can’t be connected due to the high number of calls. I need to speak with someone regarding my delayed internet installation urgently, please.
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Bunny feeds the hedgehogs
(@WildBunnyArts) reported
@EE how do I report an outage for broadband & mobile in my area? The only thing I can find requires me to have a land-line number and I don't have one.
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Frank Hewitt
(@Anspeirmor16) reported
@EE I’ve now been without a functioning phone for two days because of your mistake over a sim card. No service now can’t even contact YOU!!
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𝑀𝒾𝓈𝓈 N
(@licclemissN) reported
@EE Hi, it is still very intermittent. Even though I have a 5g phone we don't have 5g yet at home so it jumps back to 4g which is what the issue is, I've no signal with 4g at all I'm getting ! next to the signal icon. It's happening to other peoples too?
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Samuel Firman
(@scribblingsam) reported
@EE Recently had no choice but to call Canada from UK to cancel bank cards when phone + wallet were stolen. Didn't realise, in my slight panic, the option to get £11 add on for cheaper international mins. Just received £120 bill at £3.42 per min. Talk of insult to injury. (1/2)
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BorisMum
(@sweepears) reported
@EE How can I get some help with my phone (now obsolete but I am still paying for it)? My contract expired on 1/9/22. Impossible to get anyone on the phone on 150. Is it best to go to an EE shop?
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Barry Brown
(@cruisertwo) reported
@EE @England @btsport Shame EE is not raising the profile on their service on mobile phones. Rang to complain no service and only got recorded voice saying they would check. Text back saying service ok??? Next day text saying they had problems. Going to change to company that talks.
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Rachael
(@Rachet1988) reported
Hey @VirginMoney and @EE can one of you please fix the issue so I receive one time codes instead of just passing me back and forth! 😩 The stress of not being able to access my account is making me sick.
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Valentina
(@My4Girls1984) reported
@EE Unfortunately no it's been down for 9 days now and customer services have no time line as to when it will be fixed. Its a pain I have 6 lines and none of them work outside the house.