EE outages and service status in Dereham, England

Problems in the last 24 hours in Dereham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dereham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dereham, England

The most recent EE outage reports came from the following cities: Swaffham.

City	Problem Type	Report Time
Swaffham	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Dereham, England

Latest outage, problems and issue reports in Dereham and nearby locations:

• 
  Miss-Adrienne louise (@MissAdrienne97) reported 25 seconds ago from Dereham, England

  @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

• 
  johnshearman (@johnshearman73) reported 17 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Trevor (@teejaykent) reported 27 minutes ago from Fakenham, England

  @EE NR21 8JA no service all day please confirm when this will be back on

• 
  Stewie (@stewielong) reported 28 minutes ago from Briston, England

  @EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out

• 
  Trevor (@teejaykent) reported 36 minutes ago from Fakenham, England

  @EE NR21 8JA no service when will this be back on

• 
  Mark Hogden (@markiehogden) reported 43 minutes ago from Horsford, England

  @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

• 
  Chris Greenfield (@chris_greenf) reported 58 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  Cat Eke (@ceke9903) reported 59 minutes ago from Dereham, England

  @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TeslaGialloRosso (@TeslaLupo) reported 6 minutes ago

  So let me understand this I can pay £40 to @Starlink and get 100mbps while today I pay £36.99 to @EE for up to 30mbps and their choppy broadband with weekly texts about issues in my area? Bye bye @EE

• 
  Sarah loopy (@Sarahlewp) reported 7 minutes ago

  @EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !

• 
  ShawShot (@ShawShot) reported 7 minutes ago

  Hey @EE. Can you let me know when a tech order will be dispatched. It’s currently showing as delayed on my order status. I’ve been told’ maybe something will happen in the next few days’. Item is showing as ‘in stock’, could you direct me to the team who could accurately help.

• 
  Alan Royston (@pagechord) reported 11 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Martin Elliker (@MartinElliker) reported 11 minutes ago

  @EE another day and still no resolution so I’ve added another pile to the count 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩- 15 pikes and counting - I’m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely

• 
  Andrew Parmenter (@AndyP1982) reported 12 minutes ago

  @EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained

• 
  Of Mice and Men (@Topstop1) reported 16 minutes ago

  @EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? 🤬

• 
  Lu 🎙⚒️ (@recklesslntent) reported 17 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  🪬MissDoolittle.eth🪬 (@MissDoolittleSK) reported 19 minutes ago

  @EE Complained multiple times. You guys just say to buy one of your wifi devices or suggest I switch networks (resulting in me paying to leave EE 🙄). I shouldn't have to purchase a secondary device just to be able to use the service i'm already paying for...

• 
  KAM Socialist (@keithmallinson1) reported 20 minutes ago

  @Hepworthclare @EE Been in same situation. Found e mail address of CEO and e mailed them direct. Received a call within 4 hours and resolution in 24.