EE outages and service status in Dereham, England

Problems in the last 24 hours in Dereham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dereham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dereham, England

The most recent EE outage reports came from the following cities: Swaffham.

City	Problem Type	Report Time
Swaffham	Internet	6 days ago
Swaffham	Phone	27 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Dereham, England

Latest outage, problems and issue reports in Dereham and nearby locations:

• 
  Mark Hogden (@markiehogden) reported 26 seconds ago from Horsford, England

  @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

• 
  Stewie (@stewielong) reported 4 minutes ago from Briston, England

  @EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out

• 
  Trevor (@teejaykent) reported 18 minutes ago from Fakenham, England

  @EE NR21 8JA no service all day please confirm when this will be back on

• 
  johnshearman (@johnshearman73) reported 20 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Miss-Adrienne louise (@MissAdrienne97) reported 38 minutes ago from Dereham, England

  @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

• 
  Chris Greenfield (@chris_greenf) reported 48 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  Trevor (@teejaykent) reported 54 minutes ago from Fakenham, England

  @EE NR21 8JA no service when will this be back on

• 
  Cat Eke (@ceke9903) reported 57 minutes ago from Dereham, England

  @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 6 minutes ago

  @EE I can’t ever get reception on my phone for calls I’ve called and ee doesn’t want to help, I’ve been a customer for 30 yrs with the same number and I find your customer service shocking regarding this apparently you can’t help me?

• 
  il consigliere (@DaineSays) reported 7 minutes ago

  @EE for a paying 5G customer I spend a hell of a lot of time on 4G. Don’t you think that’s strange? Do I get rebates on my phone bills for failure to deliver services!

• 
  DftguyUK (@BigGayDanxx) reported 7 minutes ago

  @EE spent ages on the phone with auto customer services. For it to end with you must text for this service and they ended the call. I do the text thing and get a response "we cant match your details to an account" So yeah.....useful service. WiFi signals been awful for days!

• 
  Kay Griffiths (@kayleighnikita) reported 8 minutes ago

  @STEVEOLUCKY7 @EE They told me it’s been fixed but I still have no signal 🙄 my contact is up for renewal soon so I might look at other networks.

• 
  Ollie (@ollieb997) reported 14 minutes ago

  @EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?

• 
  Jane Keywood (@Janeyk12) reported 14 minutes ago

  Shocking service from @EE, says open until 9 get closed message, can’t update my account online - no extra help just ring, try to ring wont let me speak to anyone…appalling and distressing, just going around in circles…TERRIBLE

• 
  Shaun Masterton (@Notretsam) reported 16 minutes ago

  @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.

• 
  Not another one (@NicDenso) reported 16 minutes ago

  @MichelleBeckett I had a similar problem with @EE, they stuck to their terms and conditions like glue, I only had one request and that was they inform a senior person of the situation, I didn't even want them to concede, just be aware of the issue, they point blank refused. I've had 5 contracts with them for about 6 years now. As each one ends I'm going elsewhere on principle now.

• 
  Barbara K (@Nicky_2900) reported 19 minutes ago

  Hey @EE, I upgraded & your team failed to re-apply my spend cap, causing a £160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.

• 
  Jessica Brown (@Jessbrown2590) reported 19 minutes ago

  @EE why do we pay £££ every month if each time we leave the house we can’t use our phones due to no signal even though it says 5G?