EE outages and service status in Dereham, England

Problems in the last 24 hours in Dereham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dereham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Dereham, England

Latest outage, problems and issue reports in Dereham and nearby locations:

• 
  Mark Hogden (@markiehogden) reported 29 minutes ago from Horsford, England

  @EE Hi, my wife upgraded with you and you sent her the wrong phone, she has sent it back to you and has confirmation it’s been delivered but you are making her wait 7 days before she can re apply for her upgrade! Oh, and you have kept her £50 as well! Poor show, very poor show

• 
  Trevor (@teejaykent) reported 30 minutes ago from Fakenham, England

  @EE NR21 8JA no service when will this be back on

• 
  Stewie (@stewielong) reported 30 minutes ago from Briston, England

  @EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out

• 
  Chris Greenfield (@chris_greenf) reported 32 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  Cat Eke (@ceke9903) reported 36 minutes ago from Dereham, England

  @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

• 
  Trevor (@teejaykent) reported 38 minutes ago from Fakenham, England

  @EE NR21 8JA no service all day please confirm when this will be back on

• 
  Miss-Adrienne louise (@MissAdrienne97) reported 55 minutes ago from Dereham, England

  @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

• 
  johnshearman (@johnshearman73) reported 60 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 1 minute ago

  @EE waiting for my new phone which should have been here yesterday but was a problem with your end. It was sent yesterday but I don't have an order number to track it fully. How do I get this please? I got the text from DPD but it's just stuck at Morley Depot.

• 
  Surinder (@SurinderRehal) reported 1 minute ago

  @EE Looks like their E E. X has broken down. Would not recommend how things like alarms, all the mod cons in the house don’t work. One of the biggest mistakes I’ve made. I’m going to consider sky and see what penalties they will cover for me if I leave E E.

• 
  Carole Hawkins (@hawkins_carole) reported 3 minutes ago

  @EE What the heck are you playing at now - a text message to be sent every time one wants to see emails and you state send text to the email address you can't get into without the passcode - what idiot in your company dreamed this mess up.

• 
  Dan B (@doomlooped) reported 4 minutes ago

  @1pMobile @EE Hi. I've had zero network or mobile coverage over the past 3 days indoors. Previously had low 5G coverage for voice and calls.. Please can you investigate? BS20 0.

• 
  JaxRalph1992 (@JaxRalph1992) reported 8 minutes ago

  @ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible

• 
  Salty Taterz (@SaltyTaterzz) reported 10 minutes ago

  Why has @ee signal and 5g has gotten terrible the past couple years? Going to have to take my business lines elsewhere if it doesn’t start improving

• 
  Surinder (@SurinderRehal) reported 13 minutes ago

  @EE 0r bt or whatever they call themselves- equally as useless as each other. It’s taken me all day today trying to get connected to a service. Spoke to the Guide three times and got cut off each time issue not resolved. I do really need it sorted quickly or I’m off the sky

• 
  Surinder (@SurinderRehal) reported 15 minutes ago

  @EE boast best provider for 25 years. No true. Very poor CS. No WiFi for over a week. Open fault whatever that means. Waiting 35 mins for someone to call. Pathetic service

• 
  Ryan (@RyanSP93) reported 16 minutes ago

  @EE trying to connect my new smart hub to the EE app and it keeps saying it can’t. I keep having similar issues like this with your app. Frustrating please help

• 
  andrew (@adrewmg) reported 16 minutes ago

  @EE I need to be able to use the phone so I can cancel an appointment for tomorrow.