EE outages and service status in Fakenham, England

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Fakenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

• 
  Trevor (@teejaykent) reported 10 minutes ago from Fakenham, England

  @EE NR21 8JA no service when will this be back on

• 
  Stewie (@stewielong) reported 10 minutes ago from Briston, England

  @EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out

• 
  Trevor (@teejaykent) reported 21 minutes ago from Fakenham, England

  @EE NR21 8JA no service all day please confirm when this will be back on

• 
  Cat Eke (@ceke9903) reported 27 minutes ago from Dereham, England

  @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

• 
  Miss-Adrienne louise (@MissAdrienne97) reported 53 minutes ago from Dereham, England

  @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  None Superior (@nonesuperior) reported 5 minutes ago

  @Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!

• 
  Kati Thompson (@CrazyRatLady80) reported 7 minutes ago

  @EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?

• 
  Scott Speight (@scottspeig) reported 7 minutes ago

  @MarkyTalk @EE Try @spusu_uk same network, fraction of the cost. Apparently they manage this by only providing customer service via WhatsApp (although I find it works well). Only issue I have is no Direct Debit option. Just card.

• 
  Abdullah lodhi (@alodh15) reported 8 minutes ago

  @EE @EE @WeAreOpenreach Still without any broadband, no Internet connection and its coming upto 3 months. Absolutely terrible. No one has any idea of when it will be fixed. There is so much miscommunication between EE & openreach, its the customer's who suffer!

• 
  Arthur Assendune 🇪🇺💙🇺🇦 (@ArthurAssendune) reported 8 minutes ago

  @Hepworthclare @EE The customer is king is the biggest lie in Capitalism.

• 
  Stuart1959 (@StuartT34021273) reported 9 minutes ago

  @EE @Mr_Grumpy_Arse Can't get into mine either just got a phone upgrade so can't leave mobile acc BUT tv/broadband ends January so at least can cancel that never thought could get worse than virgin I stand corrected

• 
  Nathan Pope (@nthpopee) reported 14 minutes ago

  @EE Your customer service has got to be up there with the worst companies . 3 weeks ive been waiting for a refund each time i call no one knows a thing , get a grip !!

• 
  Lisa :) (@lsl_scott) reported 14 minutes ago

  @EE so angry with EE metrocentre. Given a price from Z fold 8 this afternoon but didn’t have my I.D with me. Called the store to double check the cost who said it’ll be that cost because of a new customer discount. Travelled 40 mins each way to be told, rudely, it’s not correct.

• 
  Martin Elliker (@MartinElliker) reported 14 minutes ago

  @EE I will be posting this every day until this has been resolved adding another pile for every day so far I’ve had 2 weeks of complaining with no resolution so you get 💩💩💩💩💩💩💩💩💩💩💩💩💩💩 Be prepared for more

• 
  Alan Royston (@pagechord) reported 22 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.