EE outages and service status in Fakenham, England

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Fakenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

• 
  Stewie (@stewielong) reported 4 minutes ago from Briston, England

  @EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out

• 
  Trevor (@teejaykent) reported 25 minutes ago from Fakenham, England

  @EE NR21 8JA no service all day please confirm when this will be back on

• 
  Miss-Adrienne louise (@MissAdrienne97) reported 35 minutes ago from Dereham, England

  @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

• 
  Cat Eke (@ceke9903) reported 42 minutes ago from Dereham, England

  @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

• 
  Trevor (@teejaykent) reported 42 minutes ago from Fakenham, England

  @EE NR21 8JA no service when will this be back on

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mo (@slomoassassin) reported 6 minutes ago

  @EE your app is joke it's always bloody down at this time when I want to pay my phone bill what a joke

• 
  Abdullah lodhi (@alodh15) reported 13 minutes ago

  @EE Its been nearly a month that we have been without any Internet. Countless calls made , customer support has been terrible. We have had multiple openreach engineers attend who have not been able to do anything . This has caused so much disruption to us.

• 
  Danny wright (@Dajwright89) reported 14 minutes ago

  @EE glad it is not just me with signal issues! Been passed from pillar to post with how to resolve my network and data issues. I was even told that because my garden is in the middle of 2 masts my phone struggles to connect as it doesn’t know which one to connect to. Embarrassing

• 
  Karen Dixonova (@mezzymeddles) reported 16 minutes ago

  @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(

• 
  ryan (@imjustryan___) reported 17 minutes ago

  The @EE 4G/5G is appalling in London. Why is it so bad?

• 
  Paul Rutherford (@Rutherford_Paul) reported 18 minutes ago

  @EE I can assure you I get no signal whatsoever. And I have the latest iPhone too. I used to get 5G there. I raised the issue at the local EE Shop & was told the problem is engineers cannot gain access to where the problematic mast is. This was 3 MONTHS AGO! It’s so so poor!

• 
  Sarah's Dad 💙💛 (@AndyEmmott) reported 18 minutes ago

  Hey @EE how do you actually speak to a human to resolve a fault!!! Been waiting over 2 hours for someone to help fix my broadband issue... pretty poor customer service

• 
  Alex Davies (@GNEAlex22) reported 20 minutes ago

  @EE Sick of wasting my breath with you guys, my app hasn’t worked for 18 months now and signal is very poor around Gateshead riverside. Don’t even know what I’m paying for anymore

• 
  simon withers (@KalEl_WBS) reported 22 minutes ago

  @EE I’ve reported issues before and was told it works fine

• 
  Alan Battaglia (@BattagliaAlan) reported 27 minutes ago

  Whatever you do never ever use, or interact with @EE they are a scammmers and liars and their customer service is simply atrocious awful