EE outages and service status in Fakenham, England

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Fakenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

• 
  Stewie (@stewielong) reported 21 minutes ago from Briston, England

  @EE can you please get in touch as we moved from BT to get better broadband but still our TV buffers when watching something on @NOWTV or @BBCiPlayer thought you would be better but it’s not looking like it!!! Please help sort this out

• 
  Miss-Adrienne louise (@MissAdrienne97) reported 31 minutes ago from Dereham, England

  @EE I’m very appalled at the customer service I’ve received I’m gonna be glad when I leave

• 
  Trevor (@teejaykent) reported 31 minutes ago from Fakenham, England

  @EE NR21 8JA no service all day please confirm when this will be back on

• 
  Trevor (@teejaykent) reported 34 minutes ago from Fakenham, England

  @EE NR21 8JA no service when will this be back on

• 
  Cat Eke (@ceke9903) reported 36 minutes ago from Dereham, England

  @EE No, been with EE for over 10 years of which about 5 with “fibre” Would love to know why this has dropped from about 5 which was still poor to this sorry figure

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fatish (@fordtastic101) reported 8 minutes ago

  @EE You sent me the general number that takes ages before I get to speak to someone.....to discuss a complaint about how bad the service is at EE? You really are trying hard. Great effort.

• 
  MetaMaster 天 (@agenda2033) reported 9 minutes ago

  @EE I called 150 and the robot operator took me to the "new interactive service" which took me back to the same broken page, It is broken in web browser and in app

• 
  Simon Oliver (@TonyRome51) reported 12 minutes ago

  Hey @EE your engineer has been & fitted new broadband at my in laws today. Despite your assurances over the phone your engineer was the smarmiest, clever arse **** who ever walked & it would seem incredibly rude to boot . And the TV & telephone don’t work either.

• 
  Dan117 (@Dan117TV) reported 17 minutes ago

  @CawSticky @EE I pay £90 a month for the same speeds as you, wtf.

• 
  Oliver Hodgson (@OliverH69492772) reported 18 minutes ago

  Back when huawei were in the UK signal was amazing all over! Now it’s a struggle to get signal anywhere, phone dips in and out of signal driving around Exeter. @EE has piss poor signal all over it’s chuffing ridiculous.

• 
  Anthony Savage BSc (@TS77UK) reported 19 minutes ago

  @EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though

• 
  Mr Gray (@Monetization26) reported 21 minutes ago

  @WeAreOpenreach @EE Yet again another failure of Service, Fibre went down on 14th, engineer showed up Daniel Cox today, internet went down again after 1hr that’s all properties on the road again. It’s just not good enough!!!

• 
  Barry Dance (@dance_barry) reported 22 minutes ago

  @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

• 
  Martin Elliker (@MartinElliker) reported 24 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  eekman (@ebuz445) reported 27 minutes ago

  @EE you people should be embarrassed for the service you offer. I have had connection issues in my house 3 years now and you have failed to fix it. I have now been told to buy a shelf to elevate the modem which i did and its now even worse. What exactly am I paying for?