EE Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO17, SO16 and SO18.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (18%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: Southampton, Fareham, Eastleigh and Winchester.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Helen Gregory (@lufa1133) reported from Winchester, England
@EE V cross. Changed 2 SIM only package 2day & told have great credit score. Info comes through about contract & you've slipped in £50 charge which looking at other comments is for those with bad credit & U never mentioned that. You will not take this extra money. Sharp practice
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Pete Matheson (@petematheson) reported from Locks Heath, England
Are you having problems @EE ? Both my iPhone and Pixel had their Data disabled this morning. Had to go and manually enable data on both phones for them to work 🥴
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Paul Johnson (@Johnson_1488) reported from Southampton, England
@EE morning, the area I live has 1bar signal and making calls is difficult. Recently I had to phone the dr and they couldn’t hear me properly due to the poor signal. So19 area
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Joanna Quade (@jejquade) reported from Fareham, England
@EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.
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Joanna Quade (@jejquade) reported from Fareham, England
@EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?
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Jason Kneen (@jasonkneen) reported from Winchester, England
@EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.
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Jason Kneen (@jasonkneen) reported from Winchester, England
@rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE
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Sammi Wessex CDTV (@SammiCdtv) reported from Romsey, England
@EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky
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David Mather (@davidmatheredu) reported from Fareham, England
@EE - why has your network coverage been so poor recently?
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Charlie Gamble (@_charliegamble) reported from Eastleigh, England
Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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Catherine Morrow (@catherinemorrow) reported from Southampton, England
Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks
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Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England
@Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.
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davecharlton (@dtc007) reported from Totton and Eling, England
Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now
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Nige (@Baldsaint) reported from Southampton, England
@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.
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Pauline Richards (@PaulineR59) reported from Southampton, England
Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬
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Callum Leech (@CallumAJLeech) reported from Southampton, England
@EE is your website down? Or is it just convenient timing for me to change my plan…
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Nikki Brown (@nikkibrown63) reported from Romsey, England
@EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.
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Faery of Nuff (@faerynuff) reported from Winchester, England
Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...
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Jamie Fox (@jamiefox83) reported from Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Adam Davies (@adamd72) reported from Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martine Stigter (@MartineStigter) reported
@EE I still have no calls, texts or mobile data. This has been ongoing since Thursday morning. I will yet again go to my local EE shop to see if the problem is with my phone or your outage. Your official line is, as on previous days, that the problem has been fixed. It is not.
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Grifter (@Grifter_62) reported
@EE Nope nothing works your engineer told me this in addition he said you have two working days to solve a problem without compensation for the customer so let me get this right I have to pay you for two days for no service???? EE bullshit will air this as far and wide as I can
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james (@meggis18) reported
@EE Broadband still not working
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Great Dane Love (@Danelicious) reported
@EE network is down again! Can’t make outgoing calls
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Dancing Lightning ⭐ (@dancelightning) reported
@Scully_Cam @EE Our @EE has been like this for a year, when we were able to get 200Mbps before that. Not allowed to leave contract despite the terrible service.
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tony (@tonyz1986) reported
@orange @EE @ee can’t download an eSIM and app is down
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Sharron C Best (@sharron333) reported from Shefford, England
@EE Yesterday I posted about our area not having any issues with calls etc. As a disabled person with sleep issues/insomnia/painsomnia I rely on my TV thru the night very much. I'm now unable to do this as my TV package is now not working! Obv the issues have spread further...
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Grifter (@Grifter_62) reported
@EE the broadband and TV service has been down all day and evening I will require a credit for every day you fail with your service
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DanRowley mr Everton 2015 (@rowleydan) reported
@EE Internet is down at 9pm...
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aka James Bond (@FeelitWorking) reported
@EE I've set up a Hub Pro for a relative. The auto channel doesn't work, it defaults to lowest channels. Why does it send hidden SSIDs out? Main MAC = EE:EE:22:33:44:55, Hidden MAC = EE:EE:22:33:44:56. It's 1 out on each band. What's the Hidden one for?