EE Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Southampton come from postal codes SO14, SO15, SO19 and SO32.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: Southampton, Eastleigh, New Milton, Gosport and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Eastleigh |
Phone | |
| Southampton |
Phone | |
| New Milton |
||
| Southampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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ClandyDayz
(@ClandyDayz) reported
from
Totton and Eling, England
@EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990
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Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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Liam
(@LiamGTheatre) reported
from
Southampton, England
Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Vivienne 🖤🐟🏠 Wear A Mask
(@Vdweller) reported
from
Southampton, England
@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.
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Beckie Brown
(@BeckieLBrown) reported
from
Northwood, England
@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Faery of Nuff
(@faerynuff) reported
from
Winchester, England
Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Lauren Cawte
(@LaurenCawte1706) reported
from
Hill Head, England
@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE help please
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE My broadband/internet signal is terrible.
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Megganメガン 🖤✨
(@Meggxn__) reported
from
Eastleigh, England
@EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it
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Clare Rogers
(@ClareRo38563421) reported
from
Hinton Ampner, England
@EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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Gavin Reeman
(@GavinReeman) reported
from
Southampton, England
@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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Simon Hopkins
(@Hopppers) reported
from
Eastleigh, England
This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund
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Adam Davies
(@adamd72) reported
from
Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
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Mike T
(@Tutts558) reported
from
Fareham, England
@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan Lacey
(@AidanLacey) reported
@EE Thanks Phil. Actually it was my sister in laws bill. It seems you have some nasty people working for you on the phone. The gentleman chose to mess around with her bill and change her contract on his own free will (not agreed) rude on the phone and then hung up.
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Natalee Harris💕
(@NataleeValleys) reported
Honestly spend half my time on the phone to @EE ! I’ve not had signal in months properly I just want to leave without paying a fortune 😩😩😩
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Ry.i.am
(@star_boi) reported
@EE I called yesterday with regard to our wireless 4GEE router not connecting and was told a mast was down in the SN5 area. I was supposedly signed up to get updates, but I haven’t had anything with regard to the mast. Can you advise?
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Elaine Quinn
(@EQuinnEcolab) reported
@EE 2/2 live in Saltdean & for months have sporadic service at home. Wanted acknowledgment of this from EE / compensation but yesterday was told just because I haven’t reception at home doesn’t mean EE has not provided a service as it is a mobile phone & we can use it if we moved
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful
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Cor zonder bril.
(@LifeatSkye) reported
@EE No not at the moment, so I guess it's time for your tea break. And can I say that your costumer service is one of the best!
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Line Ends
(@thebufferstop) reported
@EE According to your staff in the Falkirk branch of your store, there is a known issue with several transmiters in the area not working properly(2×Falkirk 1xLarbert and 1xBonnybridge). Could you say how long it will be before service is restored to the Falkirk area. Thanks
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Jan Bruce
(@mavis_cruet) reported
@EE I've been trying to upgrade my handset with nothing but excuses as to why I can't have advertised offers. I wouldn't mind but its not even consistent messaging. And staff putting the phone down is not great.
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Fiona Pike
(@Fiona_Pike) reported
@EE same issue happening again?!?! Exact same time as last month? You cut my connection, this looks like an error your end? My bill is direct debit, could this be the issue your end? I need this resolved asap; it’s every month!
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cazzlebrook
(@cazzlebrook) reported
@bt_uk and @ee why is my Internet so **** since you put new 'super fast fibre' in? Others in the same street have said it's got worse and keeps going on and off all the time!