EE outages and service status in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (60%)
- Internet (40%)
The latest reports from users having issues in Southampton come from postal codes SO16 , SO14 and SO52 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: New Milton, Southampton, Cowes, and East Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 New Milton
|
Phone | 17 days ago |
|
Southampton
|
Phone | 18 days ago |
|
Southampton
|
Internet | 21 days ago |
|
Southampton
|
Phone | 21 days ago |
|
Cowes
|
Internet | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Mike T (@Tutts558) reported from Fareham, England@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.
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Mike T (@Tutts558) reported from Fareham, England@EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.
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Pete Matheson (@petematheson) reported from Locks Heath, EnglandAre you having problems @EE ? Both my iPhone and Pixel had their Data disabled this morning. Had to go and manually enable data on both phones for them to work 🥴
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Liam (@LiamGTheatre) reported from Southampton, EnglandActually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Adam Davies (@adamd72) reported from Southampton, EnglandYou are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
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Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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Anthony Dunne (@zen15676) reported from Southampton, England@EE shocking EE service at St. Mary’s stadium today. Almost unusable.
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David Mather (@davidmatheredu) reported from Fareham, England@EE - why has your network coverage been so poor recently?
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Adam Davies (@adamd72) reported from Southampton, England@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Anthony Dunne (@zen15676) reported from Southampton, England@EE Yes. The poor service was during the game. It’s the same for every game......4G coverage is Ok’ish but there is just not enough capacity for the match attendance.
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Charlie Gamble (@_charliegamble) reported from Eastleigh, EnglandHi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Tim Andrews (@TIMjohnANDREWS) reported from Lymington, England@mrlkdds @EE Can they fix 4G first. Mine is terrible
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Jason Kneen (@jasonkneen) reported from Winchester, England@rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE
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Matthew King (@MatthewKing35) reported from Southampton, England@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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Joanna Quade (@jejquade) reported from Fareham, England@EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?
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Joanna Quade (@jejquade) reported from Fareham, England@EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.
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Jamie Fox (@jamiefox83) reported from Gosport, England@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Pauline Richards (@PaulineR59) reported from Southampton, EnglandProblem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬
EE Issues Reports
Latest outage, problems and issue reports in social media:
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K8 (@k8_louth) reported@EE Finally got through to talk to someone to be cut off again! Really not impressed and cements my need to cancel service!
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Bungle1976 (@bungle_1976) reported@EE I've tried calling, spent an hour on the phone with your tech guys, no dice. It's the same account, ported straight over from discovery to HBO. The ball is in your court to fix this.
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Bobby Bucks (@b0bbybux) reported@theartbaglady @EE @kevinbacon If it ain’t broke, don’t fix it?
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Lisajalvarado (@Lisajalvarado) reported@EE your customer service is a shambles I have been passed from pillar to post on a corporate/small Business account now for over an hour and a half….shambles 🤬🤬🤬🤬🤬 DONT USE THEM FOR SMALL BUSINESS OR CORPORATE DEALINGS
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Tmos Monstrocity (@TmosMonstrocity) reported@suzycoos @redpillb0t @EE I could tell you horror stories about comcast cable. I was a loyal customer for 10 years, until they started fake billing me, then because I refused to pay for their wrongful billing they started adding late fees, I about cussed them out. I went down there and pulled a full grade A karen meltdown. They took me over to a "supervisor" and she looked at every one of my bills, fixed the error and removed all the late fees. I paid my bill and canceled service. F these pos companies.
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Colin Bassett (@SkyAtNight0000) reported@EE Stop sending me your annoying voice mail calls, texts and messages. Constantly bothering and pestering customers for financial reward is unlawful. It's about 20 times a day, this is your last chance or i will cancel my account.
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nicola-louise (@emerald_nlt) reported from North Dorset District, England@EE hi!👋🏻 having some issues with devices on my network…making the children very unhappy on Easter holidays during their iPad window! 🫠 please help!
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D (@DM_1986_) reportedSo I go to Turkey, @EE bill is paid up, come home, service has been cancelled, broadband shut off… And obviously no one to talk to about it…
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Stephen Maddock (@stephenm68) reported@EE Yep. Done that. Spoke to someone. Absolutely useless. You can’t deal with the people who deal with email complaints IN THE SAME COMPANY because it’s a different team. Never mind I’ll make sure I recommend a different provider next time his or my contracts are up.
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Stephen Maddock (@stephenm68) reportedHey @EE As a longtime customer I’m very unimpressed with yr customer service to my Dad (93) You: - Made him move from BT -> EE - Told me you’d switch his DD over - Failed to do this so he missed 1st payment - Ignored his complaint & request for refund - Charged him a late fee!