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EE outages and service status in Southampton, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 25% Internet (25%)
  • 25% Total Blackout (25%)
  • 25% Wi-fi (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Southampton come from postal codes SO16 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Eastleigh, Fareham, Southampton, New Milton, and Cowes.

CityProblem TypeReport Time
Eastleigh Wi-fi 8 days ago
Fareham Total Blackout 8 days ago
Southampton Phone 13 days ago
Southampton Internet 14 days ago
New Milton Phone 1 month ago
Southampton Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • davidmatheredu
    David Mather (@davidmatheredu) reported from Fareham, England

    @EE - why has your network coverage been so poor recently?

  • jejquade
    Joanna Quade (@jejquade) reported from Fareham, England

    @EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.

  • Meggxn__
    Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England

    @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

  • ClandyDayz
    ClandyDayz (@ClandyDayz) reported from Totton and Eling, England

    @EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • sweettooth70
    Karl Dyke (@sweettooth70) reported from Southampton, England

    I must say that it's really nice @EE notified me to let me know my contract with them ended on the 21st.... NOT. And network operators wonder why so many move on.

  • SammiCdtv
    Sammi Wessex CDTV (@SammiCdtv) reported from Romsey, England

    @EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky

  • rahim94
    Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    @Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.

  • Chaplin_Barry31
    Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

  • davidpaulmather
    David Mather (@davidpaulmather) reported from Locks Heath, England

    @EE The problem is that the coverage in Whiteley is awful.

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.

  • catherinemorrow
    Catherine Morrow (@catherinemorrow) reported from Southampton, England

    Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

  • lufa1133
    Helen Gregory (@lufa1133) reported from Winchester, England

    @EE V cross. Changed 2 SIM only package 2day & told have great credit score. Info comes through about contract & you've slipped in £50 charge which looking at other comments is for those with bad credit & U never mentioned that. You will not take this extra money. Sharp practice

  • _charliegamble
    Charlie Gamble (@_charliegamble) reported from Eastleigh, England

    Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

  • jejquade
    Joanna Quade (@jejquade) reported from Fareham, England

    @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Winchester, England

    @EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.

  • LiamGTheatre
    Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • denkmit
    Simon Patterson (@denkmit) reported

    @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?

  • freakknight
    Victor Knight (@freakknight) reported

    @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

  • I_love_mornings
    Kristina Pla (she / her) (@I_love_mornings) reported

    @EE I already did that and they told me it was a general problem affecting several customers and that I should wait about a week for it to clear. This time has passed and it's still the same for me, hence why I'm enquiring

  • TiernanRichmon1
    🇮🇪🇮🇪🇮🇪 (@TiernanRichmon1) reported

    @EE I’ve never had any problems with the landline but honestly the past few months in my area, the call signal has been really poor. Sometimes it’s going to SOS. Please sort it out

  • ThomasODuffy
    Thomas O'Duffy (@ThomasODuffy) reported

    @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

  • Matthew_G_Watts
    Matthew Watts (@Matthew_G_Watts) reported

    @EE Not helpful when I have neither WiFi nor mobile internet. I'm probably out of pocket to the tune of ~£250 for missing out on a day of contracting plus a £40 train journey to get to somewhere with WiFi. I want to make an official complaint and, inevitably, when you don't do...

  • CThomas663
    Charlie Thomas (@CThomas663) reported

    And then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.

  • tedio74
    UniTED (@tedio74) reported

    Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

  • Mariexxxx21
    Queen Marie 21st👑❤ (@Mariexxxx21) reported

    @virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄

  • Carer26
    Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported

    @EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then