EE Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Southampton come from postal codes SO15, SO40, SO14 and SO19.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: Southampton, Eastleigh, New Milton and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Simon Hopkins
(@Hopppers) reported
from
Eastleigh, England
This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund
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ClandyDayz
(@ClandyDayz) reported
from
Totton and Eling, England
@EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990
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Tim Andrews
(@TIMjohnANDREWS) reported
from
Lymington, England
@mrlkdds @EE Can they fix 4G first. Mine is terrible
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Liam
(@LiamGTheatre) reported
from
Southampton, England
Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Megganメガン 🖤✨
(@Meggxn__) reported
from
Eastleigh, England
@EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it
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Gavin Reeman
(@GavinReeman) reported
from
Southampton, England
@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?
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Lauren Cawte
(@LaurenCawte1706) reported
from
Hill Head, England
@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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Clare Rogers
(@ClareRo38563421) reported
from
Hinton Ampner, England
@EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years
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David Mather
(@davidpaulmather) reported
from
Locks Heath, England
@EE The problem is that the coverage in Whiteley is awful.
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE help please
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Mike T
(@Tutts558) reported
from
Fareham, England
@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.
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Beckie Brown
(@BeckieLBrown) reported
from
Northwood, England
@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Vivienne 🖤🐟🏠 Wear A Mask
(@Vdweller) reported
from
Southampton, England
@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.
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Karl Dyke
(@sweettooth70) reported
from
Southampton, England
I must say that it's really nice @EE notified me to let me know my contract with them ended on the 21st.... NOT. And network operators wonder why so many move on.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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gavin smith
(@walsallwanderer) reported
from
Hedge End, England
@EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Wells
(@Oliwells13) reported
@EE I honestly can’t express my distain for this company. I have been treated like utter crap by this company for too many times. Can’t wait for a stock response saying you’re really sorry for this “it should be a pleasurable experience to upgrade your phone”
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gorcy vorcy
(@GVorcy) reported
@EE Oh yes, I am sorry I didn't respond earlier. The signal recovered and seems to be OK now, thanks
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SlyFox
(@James_79_S) reported
Hey @EE, I’ve had zero reception now for 2 months where I live where it used to be a good 4G, you keep making excuses about the mast and it’s not getting fixed, is this the service I expect from you? I don’t want monthly bill refunds, I want a working service
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jon williams
(@jon16923) reported
@EE hi was just wondering if your repair service covered the charging port seem to have an issue cable's saying in place just wondering if you repair that and how much it would be please many thanks
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sg06297
(@sg06297) reported
@EE My credit disappeared, I forgot to make a chargeable call. I can't get through to customer services and I need the phone in the morning. Can you help?
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ohseb
(@ohsebsebseb) reported
@jonoread @nickrf1966 @EE YES! I had a phone repair in EE as no visible damage or anything at a store that did 2 hour repairs, I had to leave my phone in overnight as they asked Google tech support for advice over something (lord knows what?) And I asked them to change the SIM just in case it was that.
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Tyrone Lewis #Blackish
(@TyroneLewis22) reported
@EE My mother is the main account holder. We have had two scheduled appointments for a technician to come out and see if they can fix it. Both were canceled. Including yesterday when it was cancelled but we weren't informed that it was cancelled until we had to call up to chase
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Alb2018
(@Alb20182) reported
@EE filed a complaint about your new buried alive ad with Kevin Bacon! It’s horrible!!
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ShadowBakura_ [Cal]
(@ShadowBakura_) reported
@EE you claim to be the best network for x amount of years in a row yet I barely get any 4g signal 1 bar at a push and most of the time it’s 3G I wouldn’t be mad but I’m using an iPhone 14 pro
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Jo
(@Jo_bow64) reported
@EE my 83 year old mum has swapped from shell to EE and my brother connected the router today and internet fine but her landline isn’t plus she said the phone number isn’t correct Please help