EE outages and service status in Southampton, England

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Gosport, Eastleigh, Fareham, and Southampton.

City	Problem Type	Report Time
Gosport	Total Blackout	5 days ago
Eastleigh	Wi-fi	2 months ago
Fareham	Total Blackout	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

• 
  Rahim™ 🇲🇦🇬🇧 (@rahim94) reported 2 minutes ago from Southampton, England

  Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

• 
  Megganメガン 🖤✨ (@Meggxn__) reported 11 minutes ago from Eastleigh, England

  @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

• 
  Paul Johnson (@Johnson_1488) reported 16 minutes ago from Southampton, England

  @EE morning, the area I live has 1bar signal and making calls is difficult. Recently I had to phone the dr and they couldn’t hear me properly due to the poor signal. So19 area

• 
  Clare Rogers (@ClareRo38563421) reported 20 minutes ago from Hinton Ampner, England

  @EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years

• 
  Gavin Reeman (@GavinReeman) reported 21 minutes ago from Southampton, England

  @EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

• 
  Jason Kneen (@jasonkneen) reported 23 minutes ago from Winchester, England

  @rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE

• 
  Pete Matheson (@petematheson) reported 23 minutes ago from Locks Heath, England

  Are you having problems @EE ? Both my iPhone and Pixel had their Data disabled this morning. Had to go and manually enable data on both phones for them to work 🥴

• 
  Anthony Dunne (@zen15676) reported 26 minutes ago from Southampton, England

  @EE Yes. The poor service was during the game. It’s the same for every game......4G coverage is Ok’ish but there is just not enough capacity for the match attendance.

• 
  Charlie Gamble (@_charliegamble) reported 30 minutes ago from Eastleigh, England

  Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

• 
  davecharlton (@dtc007) reported 31 minutes ago from Totton and Eling, England

  Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now

• 
  Joanna Quade (@jejquade) reported 33 minutes ago from Fareham, England

  @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

• 
  Catherine Morrow (@catherinemorrow) reported 37 minutes ago from Southampton, England

  Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

• 
  gavin smith (@walsallwanderer) reported 38 minutes ago from Hedge End, England

  @EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now

• 
  Karl Dyke (@sweettooth70) reported 41 minutes ago from Southampton, England

  I must say that it's really nice @EE notified me to let me know my contract with them ended on the 21st.... NOT. And network operators wonder why so many move on.

• 
  Helen Gregory (@lufa1133) reported 47 minutes ago from Winchester, England

  @EE V cross. Changed 2 SIM only package 2day & told have great credit score. Info comes through about contract & you've slipped in £50 charge which looking at other comments is for those with bad credit & U never mentioned that. You will not take this extra money. Sharp practice

• 
  Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported 50 minutes ago from Southampton, England

  @Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.

• 
  Faery of Nuff (@faerynuff) reported 53 minutes ago from Winchester, England

  Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

• 
  Jason Kneen (@jasonkneen) reported 58 minutes ago from Winchester, England

  @EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.

• 
  Dave Swateridge (@DaveSwateridge) reported 58 minutes ago from Gosport, England

  @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

• 
  Mike T (@Tutts558) reported 60 minutes ago from Fareham, England

  @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kat 🐝 (@femininecheese) reported 7 minutes ago

  @EE I am trying to top up my PAYG account but the app keeps saying “something went wrong” when I log in and when it says it’s sending a passcode to my email. I can’t call customer service because my phone has no data

• 
  Mandy (@mandydunne_x) reported 16 minutes ago

  @EE had no service since yesterday morning still have no service at almost 3pm, this has been over 24 hours with nothing, cant make calls or texts who do we contact as this is a joke

• 
  Jigar (@007jigs) reported 21 minutes ago

  Is ee network not working in wembley area? @EE

• 
  Paul Byram (@paulbyram) reported 22 minutes ago

  How can @EE keep getting voted best network when their systems and support are the worst! Impossible to access my account whilst abroad because they have taken the app down and their system is also not able to send text verification messages. I feel like they are going backwards

• 
  Shaun Adams (@shaundadams) reported 24 minutes ago

  @EE I can do that but I terminated the call. In the meantime I have a problem of getting sensible information from EE about my broadband. There is a complete disconnect there over assisting me. Your Guides are limited in what they can do to assist. How do we progress this?

• 
  Lennox Richardson (@lennyrfc) reported 24 minutes ago

  @EE I’ve just tried ringing my local garage to book my car in for a service - the mechanic struggled to hear me (one bar of signal strength on 🇬🇧 best network?!) so what’s the issue?

• 
  Stuart (@Stuart61838784) reported 26 minutes ago

  @EE why is always the last year of a contract and network goes to crap. The new pro always promise the network is going to get better so people get a new contract with you when you’re talking absolutely nonsense.?

• 
  Equilan (@Equilan) reported 28 minutes ago

  @EE Rang 150, menu broken Got on here, your bot told me to ring 150 Managed to get to the digital bot in the App, it just loops, told me to ring 150 Texted HELLO to 150, "Digital Menu is currently unavailable, call 150". Bill still not paid & won't be until someone calls me.

• 
  beth a (@loisgriff_) reported 28 minutes ago

  @Darth_VaderNo1 @EE We have 5g here and a 5g signal thing just up the mountain from me so not far

• 
  Robert Melvin (@Melvin23Rob) reported 30 minutes ago

  @EE Despite your helpful Tech 1 team telling me my problem with you activating my Apple TV trial without actually giving me any means to actually use it was in hand and elevated to Tech 2 - the call back and resolution in 24 hrs still hasn't happened. Not very good really!