EE outages and service status in Southampton, England
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- EE generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (60%)
- Internet (40%)
The latest reports from users having issues in Southampton come from postal codes SO16 , SO14 and SO52 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: New Milton, Southampton, Cowes, and East Cowes.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 20 days ago |
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Phone | 21 days ago |
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Internet | 24 days ago |
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Phone | 24 days ago |
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Internet | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Clare Rogers (@ClareRo38563421) reported from Hinton Ampner, England@EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years
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Jason Kneen (@jasonkneen) reported from Winchester, England@rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE
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Nikki Brown (@nikkibrown63) reported from Romsey, England@EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.
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Joanna Quade (@jejquade) reported from Fareham, England@EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?
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Joanna Quade (@jejquade) reported from Fareham, England@EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.
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gavin smith (@walsallwanderer) reported from Hedge End, England@EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now
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David Mather (@davidmatheredu) reported from Fareham, England@EE - why has your network coverage been so poor recently?
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Mike T (@Tutts558) reported from Fareham, England@EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
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Mike T (@Tutts558) reported from Fareham, England@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.
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Paul Johnson (@Johnson_1488) reported from Southampton, England@EE morning, the area I live has 1bar signal and making calls is difficult. Recently I had to phone the dr and they couldn’t hear me properly due to the poor signal. So19 area
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Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England@Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.
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Gavin Reeman (@GavinReeman) reported from Southampton, England@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?
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Helen Gregory (@lufa1133) reported from Winchester, England@EE V cross. Changed 2 SIM only package 2day & told have great credit score. Info comes through about contract & you've slipped in £50 charge which looking at other comments is for those with bad credit & U never mentioned that. You will not take this extra money. Sharp practice
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, EnglandGiven that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.
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Liam (@LiamGTheatre) reported from Southampton, EnglandActually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Nige (@Baldsaint) reported from Southampton, England@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.
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Adam Davies (@adamd72) reported from Southampton, EnglandYou are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tobes (@theGrimey) reported@EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.
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Julie F (@jvfisher59) reported@EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳
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mumtaz khan (@nayah_2010) reported@EE worst customer service ever will never go with you again
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Ozzy (@beardedhalalguy) reported@EE I have tried everything and nothing is working, I have tried to get in contact via many different ways and still no help. Please give me alternative option
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Alan Roberts (@AlanRob68902430) reported@EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and
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Jem (@JPMIDB) reported@EE It doesn’t work. I had to ring today and that person couldn’t help either and had to long it with your admin team.
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Stephen Allen (@JesusLuvsYooh) reported@EE Hi, your website seems broken this week, for users that have logged in. Im also getting a "BLOCKED" message now too after trying to navigate around, is this a situation you are aware of and are in process of fixing? Thanks!
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Paxo666UK (@Paxo666UK) reported@EE Your coverage at @HeathrowAirport (airside Terminal 3) sucks! I’m not passing through I work here and on a daily basis I struggle to use my 5/4G
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Wend (@wendmyway) reported@EE I have broadband with you. My contract has expired and I’m not sure I’m getting such a good service. The speed of downloading is poor and the reception isn’t always good. Drops in and out! Should I look elsewhere?
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debbiemacleod (@debbiedons) reported@EE how can we contact your broadband service? My dad has been trying all day up get through!