EE

EE Outage Report in Southampton, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO17, SO16 and SO18.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Southampton, England 07/27/2025 05:25

July 27: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Southampton, Fareham, Eastleigh and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Phone
United KingdomSouthampton Phone
United KingdomSouthampton Phone
United KingdomFareham Phone
United KingdomEastleigh Phone
United KingdomSouthampton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • lufa1133 Helen Gregory (@lufa1133) reported from Winchester, England

    @EE V cross. Changed 2 SIM only package 2day & told have great credit score. Info comes through about contract & you've slipped in £50 charge which looking at other comments is for those with bad credit & U never mentioned that. You will not take this extra money. Sharp practice

  • petematheson Pete Matheson (@petematheson) reported from Locks Heath, England

    Are you having problems @EE ? Both my iPhone and Pixel had their Data disabled this morning. Had to go and manually enable data on both phones for them to work 🥴

  • Johnson_1488 Paul Johnson (@Johnson_1488) reported from Southampton, England

    @EE morning, the area I live has 1bar signal and making calls is difficult. Recently I had to phone the dr and they couldn’t hear me properly due to the poor signal. So19 area

  • jejquade Joanna Quade (@jejquade) reported from Fareham, England

    @EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.

  • jejquade Joanna Quade (@jejquade) reported from Fareham, England

    @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

  • jasonkneen Jason Kneen (@jasonkneen) reported from Winchester, England

    @EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Winchester, England

    @rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE

  • SammiCdtv Sammi Wessex CDTV (@SammiCdtv) reported from Romsey, England

    @EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky

  • davidmatheredu David Mather (@davidmatheredu) reported from Fareham, England

    @EE - why has your network coverage been so poor recently?

  • _charliegamble Charlie Gamble (@_charliegamble) reported from Eastleigh, England

    Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

  • catherinemorrow Catherine Morrow (@catherinemorrow) reported from Southampton, England

    Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

  • rahim94 Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    @Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.

  • dtc007 davecharlton (@dtc007) reported from Totton and Eling, England

    Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now

  • Baldsaint Nige (@Baldsaint) reported from Southampton, England

    @Scudda85 @EE Still have a problem here, doesn't look like @EE care though.

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬

  • CallumAJLeech Callum Leech (@CallumAJLeech) reported from Southampton, England

    @EE is your website down? Or is it just convenient timing for me to change my plan…

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • faerynuff Faery of Nuff (@faerynuff) reported from Winchester, England

    Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

  • jamiefox83 Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • adamd72 Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MartineStigter Martine Stigter (@MartineStigter) reported

    @EE I still have no calls, texts or mobile data. This has been ongoing since Thursday morning. I will yet again go to my local EE shop to see if the problem is with my phone or your outage. Your official line is, as on previous days, that the problem has been fixed. It is not.

  • Grifter_62 Grifter (@Grifter_62) reported

    @EE Nope nothing works your engineer told me this in addition he said you have two working days to solve a problem without compensation for the customer so let me get this right I have to pay you for two days for no service???? EE bullshit will air this as far and wide as I can

  • meggis18 james (@meggis18) reported

    @EE Broadband still not working

  • Danelicious Great Dane Love (@Danelicious) reported

    @EE network is down again! Can’t make outgoing calls

  • dancelightning Dancing Lightning ⭐ (@dancelightning) reported

    @Scully_Cam @EE Our @EE has been like this for a year, when we were able to get 200Mbps before that. Not allowed to leave contract despite the terrible service.

  • tonyz1986 tony (@tonyz1986) reported

    @orange @EE @ee can’t download an eSIM and app is down

  • sharron333 Sharron C Best (@sharron333) reported from Shefford, England

    @EE Yesterday I posted about our area not having any issues with calls etc. As a disabled person with sleep issues/insomnia/painsomnia I rely on my TV thru the night very much. I'm now unable to do this as my TV package is now not working! Obv the issues have spread further...

  • Grifter_62 Grifter (@Grifter_62) reported

    @EE the broadband and TV service has been down all day and evening I will require a credit for every day you fail with your service

  • rowleydan DanRowley mr Everton 2015 (@rowleydan) reported

    @EE Internet is down at 9pm...

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @EE I've set up a Hub Pro for a relative. The auto channel doesn't work, it defaults to lowest channels. Why does it send hidden SSIDs out? Main MAC = EE:EE:22:33:44:55, Hidden MAC = EE:EE:22:33:44:56. It's 1 out on each band. What's the Hidden one for?