EE Outage Report in Southampton, England
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Southampton come from postal codes SO16 , SO14 , SO52 , SO31 and SO15 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: New Milton, Southampton, Cowes, East Cowes, and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 New Milton
|
Phone | 10 days ago |
|
Southampton
|
Phone | 10 days ago |
|
Southampton
|
Internet | 14 days ago |
|
Southampton
|
Phone | 14 days ago |
|
Cowes
|
Internet | 14 days ago |
|
Southampton
|
Phone | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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davecharlton (@dtc007) reported from Totton and Eling, EnglandNever Using @EE for anything ever again any company affiliated with them I'll avoid aswell now
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Jamie Fox (@jamiefox83) reported from Gosport, England@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Pauline Richards (@PaulineR59) reported from Southampton, EnglandProblem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬
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Adam Davies (@adamd72) reported from Fawley, England@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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Nikki Brown (@nikkibrown63) reported from Romsey, England@EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.
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Faery of Nuff (@faerynuff) reported from Winchester, EnglandHi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...
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Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England@Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.
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Adam Davies (@adamd72) reported from Southampton, EnglandYou are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
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Charlie Gamble (@_charliegamble) reported from Eastleigh, EnglandHi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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Liam (@LiamGTheatre) reported from Southampton, EnglandActually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Adam Davies (@adamd72) reported from Southampton, England@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Callum Leech (@CallumAJLeech) reported from Southampton, England@EE is your website down? Or is it just convenient timing for me to change my plan…
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Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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Catherine Morrow (@catherinemorrow) reported from Southampton, EnglandHi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks
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Sammi Wessex CDTV (@SammiCdtv) reported from Romsey, England@EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky
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Nige (@Baldsaint) reported from Southampton, England@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.
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Jason Kneen (@jasonkneen) reported from Winchester, England@rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE
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David Mather (@davidmatheredu) reported from Fareham, England@EE - why has your network coverage been so poor recently?
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Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha (@sammiejayne__) reported@EE Hi, is your chat down? I need to speak to someone but not able to call at the moment so need to use the online chat, but the start conversation button isn’t showing.
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JP (@julespinto) reported@EE Leaving EE after a decade , crap service and way too higher prices
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Lisa (@1dizzygal) reported@EE oh look 9 minutes later and it's gone again for a third time, and there is no customer support to call or help. If you are providing a service around the clock, you should provide the customer support to go with it!
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JP (@julespinto) reported@EE Leaving EE after a decade , poor service and way too higher prices
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Rob (@superquickrob) reported@EE To be honest I can never get any reception in the town where I live with EE. Meanwhile my wife and kids on another network can call, get messages and use the Internet. Maybe you have saved power by switching off a mast. It’s always been bad reception here.
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stephen sheldon. (@stephen73820138) reported@EE @MarcAllera I'm getting terrible 5g performance on my iphone 13 in Glasgow,im a taxi driver and the only place I get 5g is in Glasgow city center,once I'm about a mile away from the city centre I only get 4g,total waste of my cash getting a 5g plan from ee
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Ian Hunt (@ian19740) reported@EE I upgraded with your retention team this morning all went through but she said the system was playing up for deliveries and I would receive an email this afternoon but nothing come please help 🙏
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Peter (@P35H) reported@EE making people wait for an hour, and then shutting the queue is a quick way to get people to switch networks! Bye! Terrible customer service!
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Shahid شاهد اشرفي (@peace7866692) reported@EE shocking wait time to get through to customer service. Been waiting for 1 hour. Need to chase an order for a mobile phone which hasn't gone through and asked to call.
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𝓚𝓮𝓵𝓵𝔂 (@kellymew_) reported@EE my partner has been ring customer services all day, was told someone will call back no one did and he still can’t get through.