EE

EE Outage Report in Southampton, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Southampton come from postal codes SO45, SO19, SO16, SO31 and SO14.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Southampton, England 12/18/2025 13:05

December 18: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Fareham, Southampton, Eastleigh and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomFareham Internet
United KingdomSouthampton Internet
United KingdomEastleigh Phone
United KingdomSouthampton Internet
United KingdomEastleigh Phone
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • Vdweller Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England

    @EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

  • LiamGTheatre Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

  • Chaplin_Barry31 Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE help please

  • Chaplin_Barry31 Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

  • LaurenCawte1706 Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England

    @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

  • jamiefox83 Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • adamd72 Adam Davies (@adamd72) reported from Fawley, England

    @EE My broadband/internet signal is terrible.

  • Hopppers Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • CallumAJLeech Callum Leech (@CallumAJLeech) reported from Southampton, England

    @EE is your website down? Or is it just convenient timing for me to change my plan…

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Hinton Ampner, England

    @EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years

  • adamd72 Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • BeckieLBrown Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • Meggxn__ Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England

    @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

  • Tutts558 Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • adamd72 Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

  • GavinReeman Gavin Reeman (@GavinReeman) reported from Southampton, England

    @EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

  • faerynuff Faery of Nuff (@faerynuff) reported from Winchester, England

    Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

  • adamd72 Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • melanie_bayley Melanie Bayley (@melanie_bayley) reported

    @mouthwaite @EE All these companies are using COVID as an excuse to reduce staff. 12 months on they should have all sorted their systems out to give better customer service. Let’s keep people on furlough though and let someone else pick up the bill. Totally agree with you

  • JimCampbell1701 Jim Campbell (@JimCampbell1701) reported

    @MeStressymummy @mouthwaite @EE Very harsh Faye. If you pay for a service, then you expect that. More so as a loyal customer. You work for EE?

  • dozydi Diane Dawson (@dozydi) reported

    @mouthwaite @EE I couldn’t agree more I have been trying to resolve an issue with EE since last November which has included several shop visits around 14 hours of phone calls in total & still no resolution which has resulted in my credit score being impacted Non existent shoddy customer service.

  • sandraspeccy sandra oneill (@sandraspeccy) reported

    @mouthwaite @EE Wtf how bloody rude are you! Miss madam

  • Thetrut14038685 Thetruthseeker (@Thetrut14038685) reported

    @EE Yeah, can you just fix it

  • NancyButton6 Nancy Button (@NancyButton6) reported

    @mouthwaite @EE I’ve never had any issues with @EE hopefully you’ll get someone competent and they will sort it all for you.

  • aeroaphy Aeroaphy (@aeroaphy) reported

    @EE EE = Crap

  • Ndjeje42979882 Ndjeje (@Ndjeje42979882) reported

    @mouthwaite @EE There's bigger problems in the world

  • joe68mac Joseph Mcatominey (@joe68mac) reported

    @mouthwaite @EE Been there thats why I left. Terrible customer service. Went back to O2 dont know I'd that was a good move now they are going in with vergin media.

  • cbr6dc Daniel Cannell (@cbr6dc) reported

    @mouthwaite @EE FWIW @EE have always been decent value and decent service.