EE Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Southampton come from postal codes SO15.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (33%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: Southampton and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
TV | |
| Southampton |
Phone | |
| Southampton |
Internet | |
| Southampton |
Phone | |
| Southampton |
Phone | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Rahim™ 🇬🇧🇲🇦🇺🇦
(@rahim94) reported
from
Southampton, England
@Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.
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Catherine Morrow
(@catherinemorrow) reported
from
Southampton, England
Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks
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Liam
(@LiamGTheatre) reported
from
Southampton, England
Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Adam Davies
(@adamd72) reported
from
Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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davecharlton
(@dtc007) reported
from
Totton and Eling, England
Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now
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Sammi Wessex CDTV
(@SammiCdtv) reported
from
Romsey, England
@EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky
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Faery of Nuff
(@faerynuff) reported
from
Winchester, England
Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...
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David Mather
(@davidmatheredu) reported
from
Fareham, England
@EE - why has your network coverage been so poor recently?
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Nige
(@Baldsaint) reported
from
Southampton, England
@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.
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Jason Kneen
(@jasonkneen) reported
from
Winchester, England
@EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE My broadband/internet signal is terrible.
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Callum Leech
(@CallumAJLeech) reported
from
Southampton, England
@EE is your website down? Or is it just convenient timing for me to change my plan…
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Charlie Gamble
(@_charliegamble) reported
from
Eastleigh, England
Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.
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Jason Kneen
(@jasonkneen) reported
from
Winchester, England
@rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Ross Garner 🏴
(@DrRPG_TV) reported
Hi @EE. My contract expired about six weeks ago and I'm still waiting for receipt of my upgraded handset. Any idea when this might arrive as I'm paying for a service that I'm not receiving?
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Luke corkin
(@rokerluke) reported
@EE Stay connected yea right.. currently abroad bought data plans for all 4 sims, lucky if we get e signal and a text this morning to say we’re now barred some chargeable services including using your phone abroad. With no live chat to ask for help cheers for the service
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stevie
(@stevie2612) reported
@EE why has my wife lost all her allowances on her payg account? Plenty of credit to cover renewal, but account is saying she's used all her mins, txts and data, which is garbage. An explanation and getting the issue resolved would be nice.
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Neil Webb
(@webbybloke) reported
@EE I was in contact with them for a month. I had an EE company mobile for many years and I complained to EE, but no one listened. I then ditched Plusnet as it got worse. I'm now with giffgaff and have a full signal in the house. EE just don't seem bothered about this area.
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James Warburton
(@wrexhamexile71) reported
@EE please can you tell me why I have little to no signal in LS23 postcode. Sent from on top of a set of ladders..
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marina kempton
(@mazziek) reported
@EE what's happening in kw14 area... Internet speeds are poor! Been getting fixed since Friday!
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Meredith Ashford
(@merryment24) reported
Today after 20 years of loyal custom @EE have lost a customer they could have kept for another 20 years with 5 phone lines. They have done nothing to resolve a clear case of fraud on our account and left us £500 out of pocket in a #CostOfLivingCrisis @Offcom no protection for us!
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保罗
(@tha_paulo) reported
@EE any reason why 5G is so bad in central Croydon? I’ve checked the coverage and network status and it’s been saying “should be fixed in 16 hours” for about a week now
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Durham
(@Durham62681429) reported
@firstboatbird @EE I was facing same issues but I contact @nathancyberspy for help ...try him for yours
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Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮
(@Nickpurn300) reported
@EE HI EE. WOULD IT BE CLASSED AS GOOD CUSTOMER SERVICE TO IGNORE A QUESTION FROM A PAYING CUSTOMER, OR IS IT A CASE OF IGNORE AND HOPE THEY'LL GO AWAY.