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EE Outage Report in Southampton, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Southampton come from postal codes SO16 , SO14 , SO52 and SO31 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: New Milton, Southampton, Cowes, East Cowes, and Eastleigh.

CityProblem TypeReport Time
New Milton Phone 13 days ago
Southampton Phone 14 days ago
Southampton Internet 17 days ago
Southampton Phone 17 days ago
Cowes Internet 18 days ago
Southampton Phone 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • faerynuff
    Faery of Nuff (@faerynuff) reported from Winchester, England

    Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

  • Baldsaint
    Nige (@Baldsaint) reported from Southampton, England

    @Scudda85 @EE Still have a problem here, doesn't look like @EE care though.

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

  • PaulineR59
    Pauline Richards (@PaulineR59) reported from Southampton, England

    Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬

  • LiamGTheatre
    Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

  • Chaplin_Barry31
    Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

  • jamiefox83
    Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • LaurenCawte1706
    Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England

    @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • Chaplin_Barry31
    Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE help please

  • rahim94
    Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    @Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.

  • catherinemorrow
    Catherine Morrow (@catherinemorrow) reported from Southampton, England

    Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

  • Vdweller
    Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England

    @EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

  • CallumAJLeech
    Callum Leech (@CallumAJLeech) reported from Southampton, England

    @EE is your website down? Or is it just convenient timing for me to change my plan…

  • BeckieLBrown
    Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • dtc007
    davecharlton (@dtc007) reported from Totton and Eling, England

    Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE My broadband/internet signal is terrible.

  • GavinReeman
    Gavin Reeman (@GavinReeman) reported from Southampton, England

    @EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Antz3yez
    Ant (@Antz3yez) reported

    @SkyHelpTeam My sky phone landline has a fault and my mobile provider @EE has poor coverage where I live so isn’t fit for purpose either. Im not even sure you will get this tweet…my postcode is IG1 I figured that as you’re the help team you could help and tell me what the problem is.Regards.

  • BearCaeleb
    C.T (@BearCaeleb) reported

    @EE - I'm out at work and my phone is incoming calls only. Full signal, my second sim has signal (o2) - but nothing on EE. I can receive calls just fine, but this is hardly acceptable.

  • Tompars125
    Tom (@Tompars125) reported

    @EE Advisors that don’t know what they’re doing resulted in me loosing my number and paying for a service I’m not receiving useless

  • IAMBRU_UK
    Bru-C (@IAMBRU_UK) reported from Nottinghamshire, England

    @EE WTF is going on with your signal I’ve had 2 bars for about a month I’m about to fly Vodafone with my wallet wide open

  • gergledrydd
    geraint jones (@gergledrydd) reported

    @EE To make your network even better in Efail-newydd/Buan, we'll be carrying out some essential work over the next few days. We'll be as quick as we can and keep any disruption to a minimum.Enable WiFi Calling to still be able to make calls and send texts when connected to a WiFi

  • sarahforty
    Sarah Fortescue (@sarahforty) reported

    @EE Hello! I haven't had any network since early afternoon, are you able to help? It's causing real issues.

  • squiddley21
    Sid Parkin (@squiddley21) reported

    @EE Sort on out the 3G , 4G first, staying at the holiday inn near the excel centre in London, EE COVERAGE is useless , can’t even make a call on your mobile using the network… come on sort it out please

  • Robin74825246
    Robin (@Robin74825246) reported

    @EE broadband down for almost 24hrs in n15 when on earth will you fix it!!

  • vodosioskbaas
    Ste ven (@vodosioskbaas) reported

    @EE no loyalty to your customer so not worth the money

  • M3th0sx
    Bruno Alves de Sousa (@M3th0sx) reported

    @EE third day having issues in BS15 with network and data in general. Any idea when this will be fixed ??