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EE Outage Report in Southampton, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Southampton come from postal codes SO16 , SO14 , SO52 and SO31 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: New Milton, Southampton, Cowes, East Cowes, and Eastleigh.

CityProblem TypeReport Time
New Milton Phone 10 days ago
Southampton Phone 11 days ago
Southampton Internet 14 days ago
Southampton Phone 14 days ago
Cowes Internet 15 days ago
Southampton Phone 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • GavinReeman
    Gavin Reeman (@GavinReeman) reported from Southampton, England

    @EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • ClareRo38563421
    Clare Rogers (@ClareRo38563421) reported from Hinton Ampner, England

    @EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years

  • Meggxn__
    Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England

    @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

  • Chaplin_Barry31
    Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE help please

  • LiamGTheatre
    Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

  • faerynuff
    Faery of Nuff (@faerynuff) reported from Winchester, England

    Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

  • PaulineR59
    Pauline Richards (@PaulineR59) reported from Southampton, England

    Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬

  • BeckieLBrown
    Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • Vdweller
    Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England

    @EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE My broadband/internet signal is terrible.

  • CallumAJLeech
    Callum Leech (@CallumAJLeech) reported from Southampton, England

    @EE is your website down? Or is it just convenient timing for me to change my plan…

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

  • LaurenCawte1706
    Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England

    @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

  • jamiefox83
    Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

  • Chaplin_Barry31
    Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lesbashford
    keeper ©️ (@lesbashford) reported

    Afternoon @EE our local cell has been down 3 weeks now not very helpful when our area can’t get wired internet access, what’s going on?

  • GarryWalker
    Garry Walker NFT Artist (@GarryWalker) reported

    People of Twitter - I am in the UK and am trying to reach a Tunisian land line - I cannot get through. I tried a different phone network - still nothing - I tried a different Tunisian number - still nothing - I'm on @EE is anyone else having issues getting through to Tunisia?

  • Thanks4buyingp1
    Thanks4buyingpetrol (@Thanks4buyingp1) reported

    @ee can you cancel my upgrade please? Sick of using your online app only to get emails telling me to phone you up to complete the order.

  • GaneneMaycroft
    Ganene Maycroft (@GaneneMaycroft) reported

    @EE when will the signal return in PE2 properly? Sick of not having my phone when at work!

  • lukepaulgabriel
    Gabs (@lukepaulgabriel) reported

    Hey @EE, joined your broadband service on 15thbof this month, currently getting speeds of 1MBS, any issues in the wickford area?

  • HOLLA1977
    Darren Holloway (@HOLLA1977) reported

    @EE is there any chance someone could speak to me about my complaint???????

  • ycipsss
    Jack ❄️🎄 (@ycipsss) reported

    @EE my data connection has suddenly become incredibly slow, can you help me out? It takes over 5 minutes to send a snapchat, for example.

  • Desiign3
    Desiign (@Desiign3) reported

    @virginmedia You now take the top spot for worst service from @EE . 89,000 reports of issues in a day on DD, yet your website says no issue. No one to speak to. Get ***** and tell your customers the truth 'apologies, we're giving you 10% of what we promised. We will resolve.'

  • Joe__Walch
    Joe Walch (@Joe__Walch) reported

    @EE I’ve been unable to log in on the iPhone app for days now. Please help

  • lesterbroom48
    lester broom Clap 4 our NHS 🥳🎉🌷🌹🌼 (@lesterbroom48) reported

    Really really poor from @EE our internet goes down and the earliest they can do is the 29th, we're not paying for it and it's up for renewal next month, so they can get stuffed if it's going to be renewed 😡😡😡😡😡😡😡😡