EE outages and service status in Southampton, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 20, 7:06 PM GMT+1.
- Phone (40%)
- Internet (20%)
- Total Blackout (20%)
- Wi-fi (20%)
The latest reports from users having issues in Southampton come from postal codes SO16 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: Eastleigh, Fareham, Southampton, New Milton, Cowes, and East Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Eastleigh
|
Wi-fi | 4 days ago |
|
Fareham
|
Total Blackout | 4 days ago |
|
Southampton
|
Phone | 9 days ago |
|
Southampton
|
Internet | 9 days ago |
|
New Milton
|
Phone | 30 days ago |
|
Southampton
|
Phone | 1 month ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Anthony Dunne (@zen15676) reported from Southampton, England@EE shocking EE service at St. Mary’s stadium today. Almost unusable.
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Jason Kneen (@jasonkneen) reported from Winchester, England@EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.
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Catherine Morrow (@catherinemorrow) reported from Southampton, EnglandHi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks
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Gavin Reeman (@GavinReeman) reported from Southampton, England@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?
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Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England@Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
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David Mather (@davidmatheredu) reported from Fareham, England@EE - why has your network coverage been so poor recently?
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Liam (@LiamGTheatre) reported from Southampton, EnglandActually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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Anthony Dunne (@zen15676) reported from Southampton, England@EE Yes. The poor service was during the game. It’s the same for every game......4G coverage is Ok’ish but there is just not enough capacity for the match attendance.
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Adam Davies (@adamd72) reported from Southampton, England@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Pauline Richards (@PaulineR59) reported from Southampton, EnglandProblem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬
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Nikki Brown (@nikkibrown63) reported from Romsey, England@EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.
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gavin smith (@walsallwanderer) reported from Hedge End, England@EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now
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Mike T (@Tutts558) reported from Fareham, England@EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.
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Matthew King (@MatthewKing35) reported from Southampton, England@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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Sean G 👁🗨 (@Sean_G90) reported from Eastleigh, England@EE Once I log in any button within the store will make me go here. I get I have a upgrade available but that don’t help for getting an Apple Watch.
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David Mather (@davidpaulmather) reported from Locks Heath, England@EE The problem is that the coverage in Whiteley is awful.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stacy ⚽️🐶 (@StacyD_83) reported@EE @EE Jus been told I have to wait while you investigate with multiple teams where my new phone is - in the meantime I’m paying for an upgrade with no new phone and have to wait while you go through a million processes? Rubbish service EE!!!!
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UniTED (@tedio74) reportedHi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.
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Kitten Kong (@kittenkong42) reportedThis is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code
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Pamela Docherty (@pamie1984) reported@EE when will your app be up and running again? Says it's down for maintenance but can't put devices back online that were paused. A warning about this on the app would have been extremely helpful!
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Mark (@Mark14182043442) reported@EE not happy with service. Had an issue with app etc person on phone had to open ticket with main tech people. 48 hours I was told. Now a week later no call or anything. I will have to phone again later today now. If i didn’t pay my bill bet you would be quick to get in touch
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Harry Sore (@DasHarryWS) reported@EE why do you make it so hard to get help for home broadband? The WiFi account isn’t in my name but I have all the details I need, but because I’m using my phone the AI bot will only consider my account. Typically the WiFi stops when the office is shut. EE broadband is so so bad
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huw (@jonsie) reported@EE here's a great CX problem for you. I am not your customer. Your new customer has (hopefully accidentally) used my email account to register for your services, so I have 8 emails from you - including NOW and Netflix. And there is no easy way to tell you this!!!!!
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Melindi Scott (@melindiscott) reported@MrStardust50 @EE EE Customer Services, 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN
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Stuart (@Stuart61838784) reported@EE your network is **** I will be leaving at the end of the contract after 15 years, your network is getting worse and yet you put your prices up
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Mark Connolly (@macon1375) reportedAbsolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK