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EE outages and service status in Southampton, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Southampton, including 1 direct report.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Aug 31, 10:47 AM GMT+1.
  • 60% Phone (60%)
  • 40% Internet (40%)

The latest reports from users having issues in Southampton come from postal codes SO14 and SO19 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Southampton, Winchester, New Milton, and Gosport.

CityProblem TypeReport Time
Southampton Phone 5 hours ago
Southampton Internet 2 days ago
Southampton Phone 6 days ago
Winchester Internet 20 days ago
New Milton Phone 28 days ago
Gosport Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • Chaplin_Barry31
    Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE help please

  • jamiefox83
    Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • PaulineR59
    Pauline Richards (@PaulineR59) reported from Southampton, England

    Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

  • LiamGTheatre
    Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

  • GavinReeman
    Gavin Reeman (@GavinReeman) reported from Southampton, England

    @EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

  • faerynuff
    Faery of Nuff (@faerynuff) reported from Winchester, England

    Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

  • catherinemorrow
    Catherine Morrow (@catherinemorrow) reported from Southampton, England

    Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

  • Vdweller
    Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England

    @EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • Meggxn__
    Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England

    @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

  • jejquade
    Joanna Quade (@jejquade) reported from Fareham, England

    @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • _charliegamble
    Charlie Gamble (@_charliegamble) reported from Eastleigh, England

    Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

  • rahim94
    Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    @Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.

  • walsallwanderer
    gavin smith (@walsallwanderer) reported from Hedge End, England

    @EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Winchester, England

    @EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.

  • SammiCdtv
    Sammi Wessex CDTV (@SammiCdtv) reported from Romsey, England

    @EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JoCornwall26
    Jo (@JoCornwall26) reported

    @EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!

  • dalli_72
    G E E T U P 💪🏼 (@dalli_72) reported

    @EE I’d like a big complaint to be filed please this is an absolute joke no way of contacting you guys and your reps asking me to buy another SIM card just to contact you about my eSIM how does that fking work 3 days of this now 🤬

  • Traff
    Scott Trafford (@Traff) reported

    @EE Had a call today so hopefully the phone line will be sorted by 27th third or fourth time for this promise! Checks last night showed intermitent connection and router reset. Still poor internet and coverage

  • 96Swinger
    KP (@96Swinger) reported

    @EE Hello, I purchased some earbuds from yourself but they have now broken (purchased in March) Are these still under warranty and is there anything I need to do?

  • Monetization26
    Mr Gray (@Monetization26) reported

    @EE @WeAreOpenreach since we have had no service since the 14th August why don’t you pull your finger out and sort the issue out!! The client Journey has been a disgrace, lie after lie, I even got told I can’t speak to the cancellation team and I can’t cancel. @Ofcom

  • shardcreek
    Caecilius (@shardcreek) reported

    Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

  • claret640
    clare mcintosh (@claret640) reported

    @ee is the server down have no signal

  • steveyateshome
    Steve Yates (@steveyateshome) reported

    @EE Nothing then I take it, more of no help from EE! Just simpleton responses?

  • totfinsol
    blueShrew (@totfinsol) reported

    @EE @Newby13Craig Me I’m stuck in Turkey and need emergency help but EE don’t do that. Useless

  • Gilbert_36174
    gilbert (@Gilbert_36174) reported

    @EE Still waiting to be sent a new code for this offer. 3 phonecalls, reaching out on here - nothing. Been with @ee since the days of Orange, family plan, valued customer- not for much longer. What a let down.