EE

EE Outage Report in Southampton, England

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The latest reports from users having issues in Southampton come from postal codes SO19 and SO45.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Southampton, England 12/28/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Fareham, Southampton and Eastleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomFareham Internet
United KingdomSouthampton Internet
United KingdomEastleigh Phone
United KingdomSouthampton Internet
United KingdomEastleigh Phone
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • adamd72 Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • adamd72 Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

  • adamd72 Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • Chaplin_Barry31 Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

  • LaurenCawte1706 Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England

    @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

  • Meggxn__ Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England

    @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • adamd72 Adam Davies (@adamd72) reported from Fawley, England

    @EE My broadband/internet signal is terrible.

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

  • BeckieLBrown Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • Chaplin_Barry31 Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE help please

  • LiamGTheatre Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Hinton Ampner, England

    @EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years

  • Tutts558 Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • faerynuff Faery of Nuff (@faerynuff) reported from Winchester, England

    Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

  • GavinReeman Gavin Reeman (@GavinReeman) reported from Southampton, England

    @EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

  • Hopppers Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • jamiefox83 Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • CallumAJLeech Callum Leech (@CallumAJLeech) reported from Southampton, England

    @EE is your website down? Or is it just convenient timing for me to change my plan…

  • Vdweller Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England

    @EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Berrybellalush Bella (@Berrybellalush) reported

    @EE hi i am trying to see connected devices on broadband and now it is requiring admin password. It never did before as I’m already on the wifi connected. Also in start when I entered 192.168.1.254 I got a message that to proceed it can be security risk. Pls fix from ur end asap.

  • markdixon100 Mark Dixon (@markdixon100) reported

    @EE You must be joking! There is no way I am going to join a phone queue to listen to loud canned music for ±30 minutes to help you sort out your tech issues. I am reporting it. If you can't forward it on for investigation, it's bad customer service (par for the course for BT)

  • josifmark Mark Josif (@josifmark) reported

    @EE why is the Internet been down in my post code all day?? Hp10 with no sign of it getting sorted

  • paulclayton76 PC (@paulclayton76) reported

    @EE Was looking to upgrade both phones. Now looking to cancel! Truly awful service.

  • tractorboynickw Nick (@tractorboynickw) reported

    @EE this internet is shocking tonight Purple flashing lights all night What is the issue and delays

  • ammarhb87 ammar_b (@ammarhb87) reported

    I want to cancel my contract @EE but no one has been responding on chat since yesterday. Very frustrating.

  • markdixon100 Mark Dixon (@markdixon100) reported

    @EE If I follow the link on the app, it is dead. If I log in on the web page there is a red notice that it is down. Been like this for a week.

  • ph_in_stephen Stephen (@ph_in_stephen) reported

    @FishergateSC can you tell those rude and cheeky fellows selling @EE mobile not to be so “personal” and “offensive” in their comments, no need. They are stepping over the mark. If they persist I’ll will bypass Fishergate and all its shops. No manors bad attitude @MartinSLewis

  • DerpyMcSquirtle Antony Catton 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇭 (@DerpyMcSquirtle) reported

    Hey @EE my router is still like this since I got home from work last night, I’ve checked the wiring, restarted it and factory reset it numerous times to no avail. How can I contact you to look into this problem and book an engineer??as I have no internet at all at the moment 😔

  • ltalbot70 Lee Talbot (@ltalbot70) reported

    @EE help me please, I am abroad and no access to phone, account and can’t call numbers or receive messages and not sure why?