EE

EE Outage Report in Southampton, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Southampton come from postal codes SO15, SO40, SO14, SO19 and SO32.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Southampton, England 02/12/2026 11:35

February 12: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Eastleigh, Southampton, New Milton and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomEastleigh Phone
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomEastleigh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

  • Meggxn__ Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England

    @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

  • sweettooth70 Karl Dyke (@sweettooth70) reported from Southampton, England

    I must say that it's really nice @EE notified me to let me know my contract with them ended on the 21st.... NOT. And network operators wonder why so many move on.

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

  • ClandyDayz ClandyDayz (@ClandyDayz) reported from Totton and Eling, England

    @EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990

  • Tutts558 Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • Chaplin_Barry31 Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE help please

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

  • TIMjohnANDREWS Tim Andrews (@TIMjohnANDREWS) reported from Lymington, England

    @mrlkdds @EE Can they fix 4G first. Mine is terrible

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Hinton Ampner, England

    @EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years

  • davidpaulmather David Mather (@davidpaulmather) reported from Locks Heath, England

    @EE The problem is that the coverage in Whiteley is awful.

  • GavinReeman Gavin Reeman (@GavinReeman) reported from Southampton, England

    @EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

  • walsallwanderer gavin smith (@walsallwanderer) reported from Hedge End, England

    @EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now

  • BeckieLBrown Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • LaurenCawte1706 Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England

    @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

  • Hopppers Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • zen15676 Anthony Dunne (@zen15676) reported from Southampton, England

    @EE Yes. The poor service was during the game. It’s the same for every game......4G coverage is Ok’ish but there is just not enough capacity for the match attendance.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • zen15676 Anthony Dunne (@zen15676) reported from Southampton, England

    @EE shocking EE service at St. Mary’s stadium today. Almost unusable.

  • Sean_G90 Sean G 👁‍🗨 (@Sean_G90) reported from Eastleigh, England

    @EE Once I log in any button within the store will make me go here. I get I have a upgrade available but that don’t help for getting an Apple Watch.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sophiegrant1980 Sophie Grant (@sophiegrant1980) reported

    @EE so the broadband engineer just left after changing cable on router and tech settings also says that what I have caused more trouble than its worth so I'm seriously thinking of downgrading I am not going to pay for all the trouble

  • Journo_Paul Paul Smith (@Journo_Paul) reported

    @EE Morning! I am unable to make/receive calls and have no signal in the FK3 area.

  • SamuelDaleT samuel (@SamuelDaleT) reported

    @EE I wouldn’t worry about it, i’ve already moved on. Just thought I should suggest that you should put some rewards or better service in place for loyal customers rather than treating them like nobody’s. If i’m a nobody, you’re a nobody.

  • wiccacat1 cat elston (@wiccacat1) reported

    @EE can someone explain why since asking for my pac code (which I’ve not used) I’ve had no phone service???

  • Matthew88461305 Matty 🌈 (@Matthew88461305) reported

    @EE this is just getting RIDICULOUS!!!!! I’ve been chatting to you via DM, you say you’ll help me and all that, I passed my details over so you can enter my account. The person “helping” hasn’t come back to me for over an hour after accessing my account

  • jejquade Joanna Quade (@jejquade) reported

    @EE I need to sort something on my account urgently but I cannot call because I am quite poorly with Covid and online chat wouldn't let me get through to anyone. Please help!

  • Katlpinto Katpinto (@Katlpinto) reported

    @EE Internet has been down for an hour. Router flashing Aqua. Tried shutting off and on again...nothing! Are you able to help??

  • Al_Mc72 Alistair MacLeòid (@Al_Mc72) reported

    So nearly a week of having the new phone after an emergency upgrade, due to tech issues with the old one. I have to say that Andrea at the Southend High Street @EE store was brilliant, no trying to over-sell, and great customer service. #EE

  • linux_bb Scott (@linux_bb) reported

    @EE Wow, never seen delays this long from ee customer service, why so slow / busy ?

  • flyingfresian flyingfresian (@flyingfresian) reported

    @EE I have a message on my EE app and the website saying i can upgrade early for free, but when I click through the link is broken. Really disappointing.