EE Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Southampton come from postal codes SO15 and SO31.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: Southampton, East Cowes, Eastleigh and New Milton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Paul Johnson
(@Johnson_1488) reported
from
Southampton, England
@EE morning, the area I live has 1bar signal and making calls is difficult. Recently I had to phone the dr and they couldn’t hear me properly due to the poor signal. So19 area
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Charlie Gamble
(@_charliegamble) reported
from
Eastleigh, England
Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE My broadband/internet signal is terrible.
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Jason Kneen
(@jasonkneen) reported
from
Winchester, England
@EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.
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David Mather
(@davidmatheredu) reported
from
Fareham, England
@EE - why has your network coverage been so poor recently?
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Jason Kneen
(@jasonkneen) reported
from
Winchester, England
@rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE
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Adam Davies
(@adamd72) reported
from
Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.
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Sammi Wessex CDTV
(@SammiCdtv) reported
from
Romsey, England
@EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky
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Faery of Nuff
(@faerynuff) reported
from
Winchester, England
Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬
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Callum Leech
(@CallumAJLeech) reported
from
Southampton, England
@EE is your website down? Or is it just convenient timing for me to change my plan…
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Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?
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Nige
(@Baldsaint) reported
from
Southampton, England
@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.
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Catherine Morrow
(@catherinemorrow) reported
from
Southampton, England
Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks
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davecharlton
(@dtc007) reported
from
Totton and Eling, England
Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now
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Rahim™ 🇬🇧🇲🇦🇺🇦
(@rahim94) reported
from
Southampton, England
@Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Mitchell
(@messermitch33) reported
@garetharmstron1 @EE Really? So let’s say you pay £60 per month. Divide that by an average 30 day month, gives you £2 a day charges. Let’s say it’s down for 12 hours. You really want £1 refund? **** happens, Tech isn’t foolproof.
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𝕜𝕚𝕣𝕤𝕥🌞
(@kirstx3) reported
@EE Hope you’ll be compensating us, considering you’re the most expensive provider & claim to be the best. If I wanted garbage Internet, I’d have went witb Vodafone!
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david thomson
(@gersfan141) reported
from
Mayfield, Scotland
@EE @LENNY_TOMO I'm a private hire driver and only work off apps, I rely on this network for this and its now been 3 hours without any work, are EE going to compensate 🤔🤔
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ConnorWA
(@ConnorWA2) reported
@lickle_monster @EE Mines down too. First world problems. Suck it up. Be back soon
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Kanad Mandke
(@Kanad_Mandke) reported
@EE So not the best network in the U.K. then? No data almost the whole afternoon, really need a hotspot for work.
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Jaki Botham
(@JakiBotham) reported
@EE Off since about 1pm but now have limited network but no 4g or 5g and very slow....not that that is any different.
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Michael Hockey
(@thehockmiester) reported
@EE I'm in the USA. My EE sim can't find a network (manual or automatic). Is this linked or a different issue?
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Mike Parsons - 1812 Aerial Solutions
(@MikeParsons1974) reported
@EE what is going on with the network? In North Wales and can’t make calls, send texts or use mobile data…the latter I use for work! Been a problem since this morning, when will it be fixed?
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Robert Thompson
(@gingernufcninja) reported
@EE shocking service been down over 2 hours now need Internet to go to work as I'm a taxi driver will you be covering the money I'm losing out on #EE #eedown 🤬🤬
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𝕜𝕚𝕣𝕤𝕥🌞
(@kirstx3) reported
@EE Hope you’ll be compensating us, considering you’re the most expensive provider & claim to be the best. If I wanted garbage Internet, I’d have went with Vodafone!