EE

EE Outage Report in Southampton, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Southampton come from postal codes SO45, SO19, SO16, SO31, SO14 and SO40.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Southampton, England 12/17/2025 06:30

December 17: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Fareham, Southampton, Eastleigh and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomFareham Internet
United KingdomSouthampton Internet
United KingdomEastleigh Phone
United KingdomSouthampton Internet
United KingdomEastleigh Phone
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • adamd72 Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • rahim94 Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    @Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.

  • SammiCdtv Sammi Wessex CDTV (@SammiCdtv) reported from Romsey, England

    @EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky

  • CallumAJLeech Callum Leech (@CallumAJLeech) reported from Southampton, England

    @EE is your website down? Or is it just convenient timing for me to change my plan…

  • adamd72 Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • dtc007 davecharlton (@dtc007) reported from Totton and Eling, England

    Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now

  • faerynuff Faery of Nuff (@faerynuff) reported from Winchester, England

    Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

  • adamd72 Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

  • Baldsaint Nige (@Baldsaint) reported from Southampton, England

    @Scudda85 @EE Still have a problem here, doesn't look like @EE care though.

  • davidmatheredu David Mather (@davidmatheredu) reported from Fareham, England

    @EE - why has your network coverage been so poor recently?

  • catherinemorrow Catherine Morrow (@catherinemorrow) reported from Southampton, England

    Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

  • _charliegamble Charlie Gamble (@_charliegamble) reported from Eastleigh, England

    Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

  • jasonkneen Jason Kneen (@jasonkneen) reported from Winchester, England

    @rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE

  • Chaplin_Barry31 Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

  • LiamGTheatre Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬

  • Vdweller Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England

    @EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

  • adamd72 Adam Davies (@adamd72) reported from Fawley, England

    @EE My broadband/internet signal is terrible.

  • jamiefox83 Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • c2fish Chris Denman (@c2fish) reported

    @EE My remaining data doesn’t go down as I use data. Is there a known problem with tracking data usage at the moment?

  • Lucky_Trucker_ The Lucky Trucker (@Lucky_Trucker_) reported

    14.4% price increase @ee? You have to be joking. I’ve been a customer for nearly 10 years and I have 3 lines. I will be leaving in the next 2 months due to this increase. #CustomerLotalty

  • Kett_Ben64 Ben Mastrangelo (@Kett_Ben64) reported

    @EE Hi, having problems in the Kettering area - NN16 and NN15 - No signal for 2 days now.

  • MelJBroo Mel Brooker 🐝 (@MelJBroo) reported

    @HowardGant9 @EE And they wont do a single thing to help out customers who have been with them 10+ years. As soon as my contract ends im going to @SkyUK already have a contract and their signal and pricing is way better too.

  • MelJBroo Mel Brooker 🐝 (@MelJBroo) reported

    @HowardGant9 @EE @SkyUK Look at Sky when you can. I cant knock them at all. I got Oakley a phone and the deal they provided me with was amazing. When KCOM was off Sunday, EE was shocking for a signal. Sky had 5G and was so quick!

  • SP_sunshine Shivani (@SP_sunshine) reported

    @EE Still having internet connection issues despite paying out for the best broadband! Annoyingly happens EVERY time I am in the middle of a video call with a patient! Needs sorting EE- #eebroadband #poorconnection

  • MatthewHewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 (@MatthewHewitt84) reported

    I will miss my Apple Music with @EE but the prices are Sky high on the Sim Only plans so I’m thinking when June comes I’m going to hop to another network and the account of mums added on my account ends August same for her too.

  • Mroppinionated Mr W. (@Mroppinionated) reported

    @EE @_Amy__Louise_ Like hell you try to help, I told you I can't afford this price increase and your team said basicly so what.

  • Tomrw7 Tom Williams (@Tomrw7) reported

    @EE I literally signed up to this contract in January, you can't justify an increase of that size 5 weeks later, especially when factoring in that a portion of the cost of my contract is for the device itself and not network related in the slightest.

  • LightningAlex_ LightningAlex_ (@LightningAlex_) reported

    @EE 14.4% increase... are you having a laugh? I don't want any corporate "sorry" i want you to come to some resolution on this and bring my monthly plan to a reasonable price