EE

EE Outage Report in Southampton, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Southampton come from postal codes SO15, SO40, SO14, SO19 and SO32.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Southampton, England 02/05/2026 17:15

February 05: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Southampton, Eastleigh, New Milton, Gosport and Fareham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomEastleigh Phone
United KingdomSouthampton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • adamd72 Adam Davies (@adamd72) reported from Fawley, England

    @EE My broadband/internet signal is terrible.

  • Meggxn__ Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England

    @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

  • GavinReeman Gavin Reeman (@GavinReeman) reported from Southampton, England

    @EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

  • adamd72 Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

  • BeckieLBrown Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • Hopppers Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • Chaplin_Barry31 Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE help please

  • faerynuff Faery of Nuff (@faerynuff) reported from Winchester, England

    Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

  • LaurenCawte1706 Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England

    @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Hinton Ampner, England

    @EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years

  • jamiefox83 Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • Tutts558 Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • Vdweller Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England

    @EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

  • Chaplin_Barry31 Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

  • CallumAJLeech Callum Leech (@CallumAJLeech) reported from Southampton, England

    @EE is your website down? Or is it just convenient timing for me to change my plan…

  • adamd72 Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • adamd72 Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • LiamGTheatre Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ConradTD Conrad Thomson-Dewey (@ConradTD) reported

    @EE have decided to put my phone bill up by 14.4%. One of the contracts isn’t even a month old!!! Absolutely awful company, One by one I will be moving to a competitor.

  • BouLiLau Bou (@BouLiLau) reported

    @EE Sent a DM yesterday and have had no reply, relating to online tracking as the web page is not working

  • stepham10 Stephen Hammond (@stepham10) reported

    @EE Hi John, it’s ok I phoned EE & get the problem sorted yesterday. I learned that you cannot transfer data is the receiver has zero data left.

  • ellenfulham Ellen (@ellenfulham) reported

    @EE Help me please!

  • laminatedduck Duck (@laminatedduck) reported

    @EE Hi I need help with my order for the oppo n2 flip, I can’t keep track of it right now as your page is down.

  • mindofmica_ mica. ❣️ (@mindofmica_) reported

    @EE you’re telling people to contact you if they have any problems with the bill increase and then when we do call up, you’re saying there’s nothing you can do and for me to purposely not pay the new charges so that u can put me on a payment plan? Does that make sense to you?

  • CarolannMcKni12 Carol-ann McKnight (@CarolannMcKni12) reported

    @EE why was my last bill £4…….. should it not have been in that price range when my contract with EE ended in February 2022 but you still charged me £78 as if I still had a contract with you which extremely disappointed me and one reason why I’m thinking of changing my network

  • nath0r Nath (@nath0r) reported

    @EE are you able to cancel my Apple Watch plan please? I don’t have time to call to do it.

  • Daniela81590511 DDR (@Daniela81590511) reported

    @EE Hi there! why the chat support is not available on the website?

  • richardearnshaw Richard Earnshaw (@richardearnshaw) reported

    @EE How funny. I did just need some help and your customer service staff member on the chat was next to useless and simply stopped responding. Great work!