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EE outages and service status in Southampton, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Aug 11, 2:28 PM GMT+1.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Winchester, New Milton, Gosport, Southampton, and Fareham.

CityProblem TypeReport Time
Winchester Internet 7 days ago
New Milton Phone 15 days ago
Gosport Total Blackout 21 days ago
Southampton Phone 1 month ago
Fareham TV 2 months ago
Southampton Internet 2 months ago

Nearby cities with recent reports

Winchester

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • LiamGTheatre
    Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

  • Hopppers
    Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • _charliegamble
    Charlie Gamble (@_charliegamble) reported from Eastleigh, England

    Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • Chaplin_Barry31
    Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE help please

  • davidpaulmather
    David Mather (@davidpaulmather) reported from Locks Heath, England

    @EE The problem is that the coverage in Whiteley is awful.

  • davidmatheredu
    David Mather (@davidmatheredu) reported from Fareham, England

    @EE - why has your network coverage been so poor recently?

  • jejquade
    Joanna Quade (@jejquade) reported from Fareham, England

    @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

  • catherinemorrow
    Catherine Morrow (@catherinemorrow) reported from Southampton, England

    Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

  • jamiefox83
    Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • CallumAJLeech
    Callum Leech (@CallumAJLeech) reported from Southampton, England

    @EE is your website down? Or is it just convenient timing for me to change my plan…

  • rahim94
    Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    @Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.

  • faerynuff
    Faery of Nuff (@faerynuff) reported from Winchester, England

    Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

  • Sean_G90
    Sean G 👁‍🗨 (@Sean_G90) reported from Eastleigh, England

    @EE Once I log in any button within the store will make me go here. I get I have a upgrade available but that don’t help for getting an Apple Watch.

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • ClandyDayz
    ClandyDayz (@ClandyDayz) reported from Totton and Eling, England

    @EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • michaeljw_97
    Michael Williamson (@michaeljw_97) reported

    @EE Hi. Was talking to a Kate or Katie but the call cut off as i'm on the train (she rang me) is it possible to get a message back to her that it was the signal dropping for the call ending and not me being rude. I feel so bad. Many thanks.

  • bionic_KT
    Bionic_KT (@bionic_KT) reported

    @WeAreOpenreach @EE The issue is the lack of momentum by Openreach to gain this permission. I got this myself and passed it on via EE but they were advised by you that it had to be you that got this. So I gave details and now you’ve emailed once.

  • thebadgerf1
    joe bloggs (@thebadgerf1) reported

    @EE Would do but I have no signal

  • nstoker
    nstoker (@nstoker) reported

    The EE network is down again in Washington. Deep sigh @EE

  • FWyineMagazine
    ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported

    please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 29-07-2026 0000hrs- 13-08-2026 ongoing (DDOS, DNS-P & 15Hz Bandwidth attenuated,signal suppression) in MK. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

  • Monetization26
    Mr Gray (@Monetization26) reported

    @EE I have just spent another 1hr 30mins on the phone when the phones been put down, this is and utterdisgrace. I will not spend my life on the phone to EE, I want a senior manager to ring me!!

  • andrewstonell1
    Andy (@andrewstonell1) reported

    @EE anybody thinking of going to @EE for mobile broadband in the NR29 area DON’T. Nearly 6 weeks of download speeds of 0.47 too 1.47 is taking the P. Yet they have only just approved the work to be done and still for not another week or so. Stay well away from them simply crap

  • WillWri36918764
    Will Wright (@WillWri36918764) reported

    @Kezmeister82 @EE @BT Doesn't surprise me, even once they connect you, don't be surprised if it won't connect on laptops and mobile phones. Good luck trying to raise an issue after! Have been awful

  • danwillmixit
    Dan Frampton (@danwillmixit) reported

    @EE I’m in Montenegro and I’ve bought a zone 1 day pass for £6 but calls out are blocked and calls in go to voicemail. All my phone settings are correct. I can’t call support and support can’t call me. I badly need to call and receive calls from the UK. Please help!

  • StuartT34021273
    Stuart1959 (@StuartT34021273) reported

    @edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE 🤬