EE Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Southampton come from postal codes SO16, SO14, SO52, SO31 and SO15.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at EE
EE is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: New Milton, Southampton, Cowes, East Cowes and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 New Milton |
Phone | |
| Southampton |
Phone | |
| Southampton |
Internet | |
| Southampton |
Phone | |
| Cowes |
Internet | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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ClandyDayz
(@ClandyDayz) reported
from
Totton and Eling, England
@EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990
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Simon Hopkins
(@Hopppers) reported
from
Eastleigh, England
This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Megganメガン 🖤✨
(@Meggxn__) reported
from
Eastleigh, England
@EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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Clare Rogers
(@ClareRo38563421) reported
from
Hinton Ampner, England
@EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Liam
(@LiamGTheatre) reported
from
Southampton, England
Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Lauren Cawte
(@LaurenCawte1706) reported
from
Hill Head, England
@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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Beckie Brown
(@BeckieLBrown) reported
from
Northwood, England
@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE My broadband/internet signal is terrible.
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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Mike T
(@Tutts558) reported
from
Fareham, England
@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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Vivienne 🖤🐟🏠 Wear A Mask
(@Vdweller) reported
from
Southampton, England
@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.
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Adam Davies
(@adamd72) reported
from
Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE help please
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Gavin Reeman
(@GavinReeman) reported
from
Southampton, England
@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Butteraemoji
(@Butteraemoji) reported
@EE hi, is there a problem with broadband my Internets not been working since about 12 and I’m trying to work from home
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Nicky Taylor
(@nickynoodle38) reported
@EE please can you advise if there are currently any issues with the my ee app. Mine keeps crashing?? Thanks
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Alan Jury
(@alanjury) reported
Had a broadband sales call from @EE just now. I was told only EE and BT can provide FTTP service in my area. This is untrue, and when challenged sales person backtracked. But it seems I can’t make a complaint as I don’t have an account!
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Iz
(@IzAhmed) reported
@EE I'm trying to call your customer service without any success, as you seem to have sold my mums pay as you go number to someone else. 😐
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Lauren
(@Lauren_Bayram) reported
@EE It’s ok now but I had trouble loading it yesterday afternoon
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kush
(@KushPrinc3) reported
@ee provides me with a better Wi-Fi service using my mobile hotspot at this rate I will be getting Wi-Fi from them and leaving you this is diabolical and most definitely breaks our contract.
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Ashok Punj
(@ashpunj) reported
@EE help ive just received a bill for £45. It contains call to Brazil and multiple messages to Australia. I've contacted customer services but I'm not happy that I've been charged for a bill I cannot afford.
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Sophie Nair
(@ThisIs_soph) reported
Having problems on the @EE network today. I cant send messages or receive calls. Anyone else having the same issue?
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Romes 💜💫✨
(@romeyannm) reported
@EE I’ve tried to call we many times, but my signal just cuts off the call. I’m paying £65 a month and I can’t even have a conversation on the phone in my home. I want of my contact I’m sure loss of service means your network is inadequate!!!
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Sandra Clarke
(@DeanofLaw) reported
@EE Just phoned your customer services about my broadband contact which has just ended. I wanted to extend my current contract for 5 months, not renew for 18 months. This is second home hardly used for last year anyway. Why so unfair?