1. Home
  2. Companies
  3. EE
  4. Southampton
EE

EE outages and service status in Southampton, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Southampton, including 1 direct report.
  • The most common problems reported in this area mention Phone and Total Blackout.
  • The most recent signal from this area was received Aug 3, 1:40 PM GMT+1.
  • 67% Phone (67%)
  • 33% Total Blackout (33%)

The latest reports from users having issues in Southampton come from postal codes SO18 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: New Milton, Gosport, Southampton, and Fareham.

CityProblem TypeReport Time
New Milton Phone 3 hours ago
Gosport Total Blackout 6 days ago
Southampton Phone 28 days ago
Fareham TV 1 month ago
Southampton Internet 1 month ago

Nearby cities with recent reports

New Milton

1 recent signals

3 hours ago
Gosport

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • dtc007
    davecharlton (@dtc007) reported from Totton and Eling, England

    Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

  • davidmatheredu
    David Mather (@davidmatheredu) reported from Fareham, England

    @EE - why has your network coverage been so poor recently?

  • jejquade
    Joanna Quade (@jejquade) reported from Fareham, England

    @EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • lufa1133
    Helen Gregory (@lufa1133) reported from Winchester, England

    @EE V cross. Changed 2 SIM only package 2day & told have great credit score. Info comes through about contract & you've slipped in £50 charge which looking at other comments is for those with bad credit & U never mentioned that. You will not take this extra money. Sharp practice

  • BeckieLBrown
    Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • _charliegamble
    Charlie Gamble (@_charliegamble) reported from Eastleigh, England

    Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

  • SammiCdtv
    Sammi Wessex CDTV (@SammiCdtv) reported from Romsey, England

    @EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky

  • ClandyDayz
    ClandyDayz (@ClandyDayz) reported from Totton and Eling, England

    @EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990

  • walsallwanderer
    gavin smith (@walsallwanderer) reported from Hedge End, England

    @EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

  • PaulineR59
    Pauline Richards (@PaulineR59) reported from Southampton, England

    Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • Johnson_1488
    Paul Johnson (@Johnson_1488) reported from Southampton, England

    @EE morning, the area I live has 1bar signal and making calls is difficult. Recently I had to phone the dr and they couldn’t hear me properly due to the poor signal. So19 area

  • LiamGTheatre
    Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

  • Hopppers
    Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • Chaplin_Barry31
    Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE help please

  • ClareRo38563421
    Clare Rogers (@ClareRo38563421) reported from Hinton Ampner, England

    @EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Fc25Marquee
    FC26 Marquee Matchups (@Fc25Marquee) reported

    @MarkyTalk @EE I had this exact issue recently. @EE didn't care that i'd been with them for 25 years and were happy to screw me over at the first opportunity. Considering a new company now, as it clearly doesn't mean what I thought!

  • shaunwbull
    shaun bull (@shaunwbull) reported

    @EE hi. I bought a TV from your online shop last Thursday which had a delivery of between 1-3 working days. I still do not have a tracking number or a delivery date and I am going away. I have called your office but nobody can help. How can this be tracked

  • andylivi1
    Andy Livingstone (@andylivi1) reported

    @MarkyTalk @EE Mark. I had exactly the same recently. I too have been a customer since the orange days. Completely uninterested in customer service unless it involves selling you something you don’t really need. I ended up going to Klarna mobile.

  • chrismaddison74
    ChrisM (@chrismaddison74) reported

    @WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!

  • SajjadElPatron
    Sajjad El Patron (@SajjadElPatron) reported

    @EE How many times i have to speak??? What do you think we don’t have to do anything all day and we should talk to customer service every second day.

  • RaphaelPoitou
    R 👽🤟🏽 (@RaphaelPoitou) reported

    @EE your signal is awful everywhere

  • john_ford_uk
    John Ford (@john_ford_uk) reported

    @EE Support required. Business support is closed. I can’t log into my account for over a year since you upgraded my account to business (known issue). Last 2 days we have partial internet on all 4g/5g devices. Streaming tv, WhatsApp intermittent on all devices. Need help ASAP please.

  • lparkin
    Lee Parkin (@lparkin) reported

    @EE can someone help me with an order? When placed it said in stock delivered within 2 days… still not dispatched though..

  • Omegaman_uk
    Omegamanuk (@Omegaman_uk) reported

    Dear @EE what’s the point of me accepting a contract renewal over the phone if you neither progress it, nor advise me of any issues? I’m making all the calls and getting no real answers here.

  • briavelsjon
    Jon Pitts (@briavelsjon) reported

    @C1981L @MarkyTalk @EE Which town centre? And are you commenting on poor coverage? Or data congestion?