EE outages and service status in Southampton, England

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Eastleigh, Fareham, Southampton, New Milton, and Cowes.

City	Problem Type	Report Time
Eastleigh	Wi-fi	8 days ago
Fareham	Total Blackout	8 days ago
Southampton	Phone	13 days ago
Southampton	Internet	14 days ago
New Milton	Phone	1 month ago
Southampton	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

• 
  Adam Davies (@adamd72) reported 7 minutes ago from Fawley, England

  @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

• 
  David Mather (@davidmatheredu) reported 8 minutes ago from Fareham, England

  @EE - why has your network coverage been so poor recently?

• 
  Joanna Quade (@jejquade) reported 22 minutes ago from Fareham, England

  @EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.

• 
  Megganメガン 🖤✨ (@Meggxn__) reported 26 minutes ago from Eastleigh, England

  @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

• 
  ClandyDayz (@ClandyDayz) reported 27 minutes ago from Totton and Eling, England

  @EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990

• 
  Nikki Brown (@nikkibrown63) reported 30 minutes ago from Romsey, England

  @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

• 
  Karl Dyke (@sweettooth70) reported 34 minutes ago from Southampton, England

  I must say that it's really nice @EE notified me to let me know my contract with them ended on the 21st.... NOT. And network operators wonder why so many move on.

• 
  Sammi Wessex CDTV (@SammiCdtv) reported 36 minutes ago from Romsey, England

  @EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky

• 
  Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported 37 minutes ago from Southampton, England

  @Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.

• 
  Barry Chaplin Fisher (@Chaplin_Barry31) reported 39 minutes ago from Southampton, England

  @EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

• 
  David Mather (@davidpaulmather) reported 40 minutes ago from Locks Heath, England

  @EE The problem is that the coverage in Whiteley is awful.

• 
  Mike T (@Tutts558) reported 43 minutes ago from Fareham, England

  @EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.

• 
  Catherine Morrow (@catherinemorrow) reported 45 minutes ago from Southampton, England

  Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

• 
  Helen Gregory (@lufa1133) reported 45 minutes ago from Winchester, England

  @EE V cross. Changed 2 SIM only package 2day & told have great credit score. Info comes through about contract & you've slipped in £50 charge which looking at other comments is for those with bad credit & U never mentioned that. You will not take this extra money. Sharp practice

• 
  Charlie Gamble (@_charliegamble) reported 50 minutes ago from Eastleigh, England

  Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

• 
  Joanna Quade (@jejquade) reported 51 minutes ago from Fareham, England

  @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

• 
  Adam Davies (@adamd72) reported 54 minutes ago from Southampton, England

  You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

• 
  Jason Kneen (@jasonkneen) reported 55 minutes ago from Winchester, England

  @EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.

• 
  Liam (@LiamGTheatre) reported 55 minutes ago from Southampton, England

  Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

• 
  Rahim™ 🇲🇦🇬🇧 (@rahim94) reported 59 minutes ago from Southampton, England

  Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Patterson (@denkmit) reported 2 minutes ago

  @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?

• 
  Victor Knight (@freakknight) reported 2 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 5 minutes ago

  @EE I already did that and they told me it was a general problem affecting several customers and that I should wait about a week for it to clear. This time has passed and it's still the same for me, hence why I'm enquiring

• 
  🇮🇪🇮🇪🇮🇪 (@TiernanRichmon1) reported 5 minutes ago

  @EE I’ve never had any problems with the landline but honestly the past few months in my area, the call signal has been really poor. Sometimes it’s going to SOS. Please sort it out

• 
  Thomas O'Duffy (@ThomasODuffy) reported 5 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Matthew Watts (@Matthew_G_Watts) reported 6 minutes ago

  @EE Not helpful when I have neither WiFi nor mobile internet. I'm probably out of pocket to the tune of ~£250 for missing out on a day of contracting plus a £40 train journey to get to somewhere with WiFi. I want to make an official complaint and, inevitably, when you don't do...

• 
  Charlie Thomas (@CThomas663) reported 7 minutes ago

  And then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.

• 
  UniTED (@tedio74) reported 7 minutes ago

  Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

• 
  Queen Marie 21st👑❤ (@Mariexxxx21) reported 7 minutes ago

  @virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄

• 
  Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported 9 minutes ago

  @EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then