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EE outages and service status in Southampton, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 75% Phone (75%)
  • 25% Internet (25%)

The latest reports from users having issues in Southampton come from postal codes SO16 , SO14 and SO52 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: New Milton, Southampton, Cowes, and East Cowes.

CityProblem TypeReport Time
New Milton Phone 15 days ago
Southampton Phone 16 days ago
Southampton Internet 19 days ago
Southampton Phone 19 days ago
Cowes Internet 20 days ago
Southampton Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • jamiefox83
    Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • ClareRo38563421
    Clare Rogers (@ClareRo38563421) reported from Hinton Ampner, England

    @EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • GavinReeman
    Gavin Reeman (@GavinReeman) reported from Southampton, England

    @EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

  • LaurenCawte1706
    Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England

    @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

  • BeckieLBrown
    Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • Chaplin_Barry31
    Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

  • Meggxn__
    Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England

    @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE My broadband/internet signal is terrible.

  • ClandyDayz
    ClandyDayz (@ClandyDayz) reported from Totton and Eling, England

    @EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

  • Hopppers
    Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • Vdweller
    Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England

    @EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

  • Chaplin_Barry31
    Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE help please

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • LiamGTheatre
    Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSnakesVenom
    TheSnakesVenom (@TheSnakesVenom) reported

    @ee now 2 hour hours tonight still no advisor to help me

  • Jonhandley8888
    Jonathan Handley (@Jonhandley8888) reported

    @EE are there issues in the North Liverpool area? Mobile not getting any network

  • ardentlybookish
    𑁍`•..☕︎📚𑁍 (@ardentlybookish) reported

    @EE no I haven't. I was told to "bare with" which is the solution you always have. No proper help or answers. I'm kind of sick of it.

  • fedgilb
    @belfastwhiteLUFC (@fedgilb) reported

    @EE anyone else having a terrible service in belfast. Two days now for me. The help line won’t even stay connected. Specifically BELFAST NI? Thanks

  • Ayman_Abdrabo_
    Ayman M. AbdelNasser (@Ayman_Abdrabo_) reported

    @EE Don’t shop or join with EE EE has added my name into contract without getting my consent. EE can’t provide copy of contract they pretend I signed. EE customer service team is not aware of anything and not helping. EE fraud investigation team is not providing feedback since month

  • WEF_infowarrior
    WEF Information Warrior (@WEF_infowarrior) reported

    @MarchersMedia I get annoyed with my tariff too I've never considered doing this. Did they get their upgrade @ee?

  • TheSnakesVenom
    TheSnakesVenom (@TheSnakesVenom) reported

    @EE anyone going to help me then or just ignore me for the second day running

  • richcarrington2
    rich carrington (@richcarrington2) reported

    @EE thanks for the speculative call from your customer care team 02039877701. Being told you'll keep calling me until I tell you who my current provider is and ignoring my request to delete my details details was... interesting??

  • BritishGooner
    Rumina (@BritishGooner) reported

    @DaBRAINZ06 @EE Thank you!! Actually a joke honestly! It’s a mess I’m telling you. I’m still on hold and waiting. Someone told me from EE that I should call back once I’m home as that’s where my issues are and I called back and now it’s been an hour since then ffs. Honestly a mess

  • Falcon3Crypto
    CryptoFalcon (@Falcon3Crypto) reported

    @EE @ChaoticMood10 Hello @EE I’m having the same problem and I’ve been waiting for a reply for around a week, can you reply to me please