EE Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Southampton come from postal codes SO15, SO40, SO14 and SO19.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: Eastleigh, Southampton, New Milton and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Eastleigh |
Phone | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Eastleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Rahim™ 🇬🇧🇲🇦🇺🇦
(@rahim94) reported
from
Southampton, England
@Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.
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Sammi Wessex CDTV
(@SammiCdtv) reported
from
Romsey, England
@EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬
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Adam Davies
(@adamd72) reported
from
Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
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Jason Kneen
(@jasonkneen) reported
from
Winchester, England
@EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.
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Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Faery of Nuff
(@faerynuff) reported
from
Winchester, England
Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.
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Charlie Gamble
(@_charliegamble) reported
from
Eastleigh, England
Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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Catherine Morrow
(@catherinemorrow) reported
from
Southampton, England
Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks
-
David Mather
(@davidmatheredu) reported
from
Fareham, England
@EE - why has your network coverage been so poor recently?
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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Jason Kneen
(@jasonkneen) reported
from
Winchester, England
@rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE
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Liam
(@LiamGTheatre) reported
from
Southampton, England
Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Nige
(@Baldsaint) reported
from
Southampton, England
@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.
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davecharlton
(@dtc007) reported
from
Totton and Eling, England
Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE My broadband/internet signal is terrible.
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Callum Leech
(@CallumAJLeech) reported
from
Southampton, England
@EE is your website down? Or is it just convenient timing for me to change my plan…
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Lavery
(@Joeylav78) reported
@EE The worst contract I have ever been on, if ur seeing this advert please go to a different network, I'm paying a fortune through EE and they will not let me leave or change my tariff till another year.
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rxry
(@rxrykillen) reported
@ACEK1NGzZ @EE Having the same problem but not seeing anyone else except you
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Callum Siddall
(@HandsCallum) reported
@EE I feel bad I thought it was spam and put the phone down on her oops lol
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Zxz
(@ZxzSkyBlue) reported
@EE Hi Can you please explain how loyalty upgrades work. I can upgrade now. An iPhone 13 with 4gb data is £80 upfront then £42 pm. As a new customer I can get 10gb with no upfront for £44pm No much loyalty incentive there??
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Michael Armstrong
(@Michael57690152) reported
@EE Only way to brighten up my day, would be to acknowledge people and tell them when there having there phone! Stop trying to get new orders and sort out your back orders first! treat your original customers with respect rather than making Profit! #cancelday
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Katie Smith
(@KatieSm03641076) reported
@EE I messaged you on the 17/2 and my phone has not been delivered nor is anyone contacting me via phone as promised. What is happening EE this is disgusting service.
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Nick
(@SheffGinge) reported
@EE Do you have people cold calling about supposed Internet issues in the S12 area. There is a man knocking on doors with an EE branded hi-vis vest on, but couldn't give me any details when I asked about the issues.
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Shah J. Ali
(@quanrel) reported
@EE What kind of ridiculous customer service is this to disable my network?
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Kevin S Russell - proudly woke - #RejoinEU - #FBPE
(@kevin_mindworks) reported
@EE Mehtinks that you'd better send me a 4G Wi-Fi dongle free of charge before you switch my 3G signal off: there is no way on this or any other planet or in any other universe that I can afford £90 to pay for one, as I am unemployed and on Universal Credit! OR ELSE!!!
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Beth
(@Beth84310727) reported
@EE so this morning I had a message from EE engineers saying they could not find any problems in my area and then quoted the completely wrong postcode 🙄