EE Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Southampton come from postal codes SO14, SO15, SO19 and SO32.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: Southampton, Eastleigh, New Milton, Gosport and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Eastleigh |
Phone | |
| Southampton |
Phone | |
| New Milton |
||
| Southampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Nige
(@Baldsaint) reported
from
Southampton, England
@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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davecharlton
(@dtc007) reported
from
Totton and Eling, England
Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.
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Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?
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Charlie Gamble
(@_charliegamble) reported
from
Eastleigh, England
Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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Sammi Wessex CDTV
(@SammiCdtv) reported
from
Romsey, England
@EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬
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Pete Matheson
(@petematheson) reported
from
Locks Heath, England
Are you having problems @EE ? Both my iPhone and Pixel had their Data disabled this morning. Had to go and manually enable data on both phones for them to work 🥴
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Callum Leech
(@CallumAJLeech) reported
from
Southampton, England
@EE is your website down? Or is it just convenient timing for me to change my plan…
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Rahim™ 🇬🇧🇲🇦🇺🇦
(@rahim94) reported
from
Southampton, England
@Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.
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Catherine Morrow
(@catherinemorrow) reported
from
Southampton, England
Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks
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Faery of Nuff
(@faerynuff) reported
from
Winchester, England
Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...
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Paul Johnson
(@Johnson_1488) reported
from
Southampton, England
@EE morning, the area I live has 1bar signal and making calls is difficult. Recently I had to phone the dr and they couldn’t hear me properly due to the poor signal. So19 area
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Jason Kneen
(@jasonkneen) reported
from
Winchester, England
@rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.
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Jason Kneen
(@jasonkneen) reported
from
Winchester, England
@EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.
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Adam Davies
(@adamd72) reported
from
Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
-
David Mather
(@davidmatheredu) reported
from
Fareham, England
@EE - why has your network coverage been so poor recently?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cara 🌻
(@CaraWoodx91) reported
@EE I haven't been able to use my phone away from WiFi for over a month now. 4g doesn't work at all! Please can you advice.
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Richard Bowden
(@Bowdy1980) reported
@ElliotGold86 @EE Just had the same issue
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isv
(@Isv71903127) reported
@Peachjosef @EE @RishiSunak If you have data and minutes left over at the end of the month and don’t roll over make sure you use it all up and make sure you ring a different network because you are paying for it why give it back to these nasty mobile companies.
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Andy Wright
(@andywright1984) reported
@EE hey, I'm having problems redeeming my razer kishi controller, it says the code isn't valid
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Nutzie C Shelley
(@iamNutzie) reported
@EE It really shouldn't be this convoluted and difficult to receive these extra things with your upgrade bundle tbh! We also had issues and both had to contact EE for our Samsung earbuds and geotag (sorted now), which shouldn't happen? Any help would be extremely appreciated Emma
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Beth
(@beth_biddy) reported
@EE I upgraded last month with you to 120gb. But the apps main page is saying that I have 60gb of data and that I’m due and upgrade, which I’m not. Can someone help with this pleaseeee.
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Martin Johnston 💙
(@MartinJohnston7) reported
@chuckdeer1 @EE I opted to buy the iPhone 12 Max from Apple and keep my EE sim but upgraded to their 5G service which was done remotely without the need for a new sim. The real advantage of doing this is over 2 years I’m going to save £1000. Result!
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Sam
(@Samishlol) reported
@RyyyyRyyy @EE @VodafoneUK Better service where you are then?
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sg06297
(@sg06297) reported
@EE Today but it wasn't originally due until Weds so I can just use my old one until they new one is live, it's no problem.
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cheft clinn
(@magyarosaurus) reported
@EE I’m talking to a customer service rep who is being ableist, rude and ignoring me. I expected so much more from such a big company. I’m so disappointed