EE Outage Report in Southampton, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Southampton come from postal codes SO16 , SO14 , SO52 , SO31 and SO15 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: New Milton, Southampton, Cowes, East Cowes, and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 New Milton
|
Phone | 9 days ago |
|
Southampton
|
Phone | 10 days ago |
|
Southampton
|
Internet | 13 days ago |
|
Southampton
|
Phone | 13 days ago |
|
Cowes
|
Internet | 14 days ago |
|
Southampton
|
Phone | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Simon Hopkins (@Hopppers) reported from Eastleigh, EnglandThis is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund
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Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England@EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it
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Clare Rogers (@ClareRo38563421) reported from Hinton Ampner, England@EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years
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Adam Davies (@adamd72) reported from Fawley, England@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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Adam Davies (@adamd72) reported from Southampton, England@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Mike T (@Tutts558) reported from Fareham, England@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.
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Matthew King (@MatthewKing35) reported from Southampton, England@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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Liam (@LiamGTheatre) reported from Southampton, EnglandActually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Adam Davies (@adamd72) reported from Southampton, EnglandYou are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
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Beckie Brown (@BeckieLBrown) reported from Northwood, England@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, EnglandGiven that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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Gavin Reeman (@GavinReeman) reported from Southampton, England@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?
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David Mather (@davidpaulmather) reported from Locks Heath, England@EE The problem is that the coverage in Whiteley is awful.
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ClandyDayz (@ClandyDayz) reported from Totton and Eling, England@EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Allan Y (@MountainAllan) reported@EE I'm trying to login to download my latest bill but keep getting an error message. This happens on both the website and the app. Website problem has been in place for the last 24 hrs. Can you let me know when the website will be available for use?
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Si (@SiFutch) reported@SkyNews You can’t blame her. The blame should fall at the feet of the tv companies like @ITV and corporations like @EE who hire her. I mean the woman is never off the telly, when she’s not *************** breaking the rules we all have to follow. No returns or refunds Australia sorry
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emma baker (@emvbaker) reported@EE @IanOTimelord Like the way EE reply for a good thing but ignore messages about their rising costs & poor mast services! Get a grip @ee and look after your #keyworkers working and all customers
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Ryew (@RyewFN) reported@EE terrible WiFi and Customer service
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Paul Farnham (@PaulMFarnham) reported@EE Good Evening, I hope this finds you happy and well. I’m an ee customer and have been for a number of years. First I’d question why a leading communication based company has no way for customers to email complaints but offers a postal option?
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Katie Fleming (@Fkatiee) reported@EE hello, please help. My new phone is going to the wrong address due tomorrow. Please can you DM me ASAP?
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Sophie Ellis (@SophLowdon) reported@EE on the phone to the nhs to donate my blood plasma and your service is rubbish and cuts me off #helpful
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Joy (@capturedbyjoy) reported@EE Just received amazing customer service from Kyle! I hope he gets the recognition for it because he's the reason I'm still sticking with y'all x
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AK (@AK_B100) reported@caravans_x @EE My signal just goes out randomly and it’s really starting to get on my nerves. I can barely make calls outside unless I’m on WiFi calling
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Ian (@ian_r_lawrie) reported@EE My signal has been rubbish for weeks