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EE Outage Report in Southampton, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Southampton come from postal codes SO16 , SO14 , SO52 and SO31 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: New Milton, Southampton, Cowes, East Cowes, and Eastleigh.

CityProblem TypeReport Time
New Milton Phone 11 days ago
Southampton Phone 12 days ago
Southampton Internet 15 days ago
Southampton Phone 15 days ago
Cowes Internet 16 days ago
Southampton Phone 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • dtc007
    davecharlton (@dtc007) reported from Totton and Eling, England

    Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now

  • PaulineR59
    Pauline Richards (@PaulineR59) reported from Southampton, England

    Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬

  • Vdweller
    Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England

    @EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

  • LiamGTheatre
    Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

  • Chaplin_Barry31
    Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

  • catherinemorrow
    Catherine Morrow (@catherinemorrow) reported from Southampton, England

    Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

  • _charliegamble
    Charlie Gamble (@_charliegamble) reported from Eastleigh, England

    Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • Baldsaint
    Nige (@Baldsaint) reported from Southampton, England

    @Scudda85 @EE Still have a problem here, doesn't look like @EE care though.

  • BeckieLBrown
    Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

  • LaurenCawte1706
    Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England

    @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • faerynuff
    Faery of Nuff (@faerynuff) reported from Winchester, England

    Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

  • Chaplin_Barry31
    Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE help please

  • rahim94
    Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    @Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.

  • jamiefox83
    Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • CallumAJLeech
    Callum Leech (@CallumAJLeech) reported from Southampton, England

    @EE is your website down? Or is it just convenient timing for me to change my plan…

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE My broadband/internet signal is terrible.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • k8tlou
    Katy Watt (@k8tlou) reported

    @EE Why has there been no reply to the thousands of customers suffering with network problems

  • andyvarns87
    Andrew Varn (@andyvarns87) reported

    @EE Hi Ashleigh - the issue is fixed now. I stopped by an EE store on my way home and they confirmed there was a service wide issue.

  • rich_atkins
    Rich (@rich_atkins) reported

    @Faymondo73 Exactly. Most contracts are for 24 months. The likes of @ee can do what they like when out of contract but raising mid-agreement is just a con. They can 'invest in the network' with an increase when the agreement is up and allow the customer to decide whether its worth staying.

  • markhig2
    Mark Higgins 🇮🇹 (@markhig2) reported

    @EE It's ok now, had trouble making and receiving calls yesterday afternoon/evening, was ok after a couple of hours

  • SelinaJean82
    Selina (@SelinaJean82) reported

    @SamsungUK It's @ee who the issue was with. Not Samsung. Thanks though

  • CarolConta1
    Cazza (@CarolConta1) reported

    @EE Like everyone else last night I got call function back by 19:30 hrs but still no indication a service disruprion was going to happen or was happening.

  • cookiepie500
    Hazel (@cookiepie500) reported

    @EE I pay enough money to you least you can do it sort your “best network coverage” out and do as you say, instead of just caring about money and putting peoples prices up. Your going to lose lots of custom when peoples contracts are up!

  • DannyLewis77
    DBH Danny (@DannyLewis77) reported

    @EE I need help please

  • ahirshy
    Adam Hirshfield (@ahirshy) reported

    @EE Hi Sarah, Thanks it’s sorted now. Was down across the whole region for over an hour impacting all customers. But no information on service status site. Please can you kindly confirm what outage occurred…

  • euskalduna75
    Nagore 🇪🇺 (@euskalduna75) reported

    @Nim0n @EE @Ofcom I’m in shock by the rise. I’m planning to cancel the contract the minute I can.