EE Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Southampton come from postal codes SO15 and SO31.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (29%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: Southampton, East Cowes, Eastleigh and New Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Southampton |
Internet | |
| East Cowes |
Wi-fi | |
| Southampton |
Phone | |
| Eastleigh |
Phone | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
-
Pauline Richards
(@PaulineR59) reported
from
Southampton, England
Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬
-
Charlie Gamble
(@_charliegamble) reported
from
Eastleigh, England
Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
-
Sammi Wessex CDTV
(@SammiCdtv) reported
from
Romsey, England
@EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky
-
Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.
-
Jason Kneen
(@jasonkneen) reported
from
Winchester, England
@rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE
-
Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
-
Adam Davies
(@adamd72) reported
from
Fawley, England
@EE My broadband/internet signal is terrible.
-
Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
-
Adam Davies
(@adamd72) reported
from
Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
-
Callum Leech
(@CallumAJLeech) reported
from
Southampton, England
@EE is your website down? Or is it just convenient timing for me to change my plan…
-
Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
-
davecharlton
(@dtc007) reported
from
Totton and Eling, England
Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now
-
Catherine Morrow
(@catherinemorrow) reported
from
Southampton, England
Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks
-
Nige
(@Baldsaint) reported
from
Southampton, England
@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.
-
Rahim™ 🇬🇧🇲🇦🇺🇦
(@rahim94) reported
from
Southampton, England
@Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.
-
Faery of Nuff
(@faerynuff) reported
from
Winchester, England
Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...
-
Jason Kneen
(@jasonkneen) reported
from
Winchester, England
@EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.
-
Liam
(@LiamGTheatre) reported
from
Southampton, England
Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
-
David Mather
(@davidmatheredu) reported
from
Fareham, England
@EE - why has your network coverage been so poor recently?
-
Adam Davies
(@adamd72) reported
from
Fawley, England
@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Marcus Broad
(@sucramco) reported
@EE I went to use the BT app tonight. The first time since I upgraded my phone. It doesn't work anymore. I texted sport to 150. No link to set up again. Over an hour I have been scanning the net. What a joke.
-
James R 🇺🇦
(@HairyDandy69) reported
@bobfarrell @EE And @ThreeUK, what's happened at the Pantiles in recent months such that the previously excellent 4G service is now practically non-existent.
-
Sarah Godley
(@flossylane) reported
@EE hi - just received my new IPhone 14 thanks one problem I can’t make any calls?!?? Can use internet text but can’t make any calls says call failed P1 at the side of it ?!?! Help??
-
Andy Wardle
(@AndyWardle1610) reported
@EE appalling service via your app. Took me so long to log in. Wouldn’t recognise my number. Or password. Message bots keeping me on hold for TWENTY MINUTES. all I want to do is transfer my old number. I have a PAC code ready which if it expires will cost me £80. Shocking service
-
Ramón Quiñonez
(@QuarRamon) reported
@EE How can I contact EE about overpayment errors when your office is closed and your websites and apps are both still down for maintenance. Please can you get in touch asap.
-
Junni Jan Afridi (BA56)
(@JunaidAfriD3) reported
What the hell happened to your network in Canton Cardiff CF5, no internet signal no simple signal to text for phone someone ridiculous @EE this happened from last Friday
-
Gary Tansey
(@gpt1974) reported
@JHRSDesign @EE Hi Jack, can you jump on your own tweet, the signal is bad enough without someone else joining in #tweetnapper
-
ℍ𝕖𝕝𝕒𝕟𝕍𝕚𝕔𝕥𝕠𝕣𝕚𝕒
(@helanvictoria) reported
Why is EE network so bad!! Hardly had internet for 2 days!! @EE
-
Ben
(@Benjamin_Bowyer) reported
@EE @btsport Hi @EE how do I raise a complaint? Apparently you can't raise a complaint with your live chat team. I've tried calling but requested a call back yesterday morning but that calls still not happened....
-
😀😶🌫️🫥👻👀
(@bobfarrell) reported
Dear @EE when is Tunbridge Wells getting 5G? Also: 4G reception in most of the town centre is awful.