EE outages and service status in Southampton, England

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Winchester, New Milton, Gosport, Southampton, and Fareham.

City	Problem Type	Report Time
Winchester	Internet	9 days ago
New Milton	Phone	17 days ago
Gosport	Total Blackout	24 days ago
Southampton	Phone	2 months ago

Community Discussion

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EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

• 
  David Mather (@davidmatheredu) reported 16 seconds ago from Fareham, England

  @EE - why has your network coverage been so poor recently?

• 
  Dave Swateridge (@DaveSwateridge) reported 39 seconds ago from Gosport, England

  @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

• 
  Callum Leech (@CallumAJLeech) reported 4 minutes ago from Southampton, England

  @EE is your website down? Or is it just convenient timing for me to change my plan…

• 
  davecharlton (@dtc007) reported 7 minutes ago from Totton and Eling, England

  Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now

• 
  Joanna Quade (@jejquade) reported 8 minutes ago from Fareham, England

  @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

• 
  Joanna Quade (@jejquade) reported 15 minutes ago from Fareham, England

  @EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.

• 
  Mike T (@Tutts558) reported 16 minutes ago from Fareham, England

  @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

• 
  Gavin Reeman (@GavinReeman) reported 17 minutes ago from Southampton, England

  @EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

• 
  Mike T (@Tutts558) reported 23 minutes ago from Fareham, England

  @EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.

• 
  gavin smith (@walsallwanderer) reported 26 minutes ago from Hedge End, England

  @EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now

• 
  Barry Chaplin Fisher (@Chaplin_Barry31) reported 26 minutes ago from Southampton, England

  @EE help please

• 
  Anthony Dunne (@zen15676) reported 39 minutes ago from Southampton, England

  @EE shocking EE service at St. Mary’s stadium today. Almost unusable.

• 
  Simon Hopkins (@Hopppers) reported 39 minutes ago from Eastleigh, England

  This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

• 
  Paul Johnson (@Johnson_1488) reported 41 minutes ago from Southampton, England

  @EE morning, the area I live has 1bar signal and making calls is difficult. Recently I had to phone the dr and they couldn’t hear me properly due to the poor signal. So19 area

• 
  Liam (@LiamGTheatre) reported 45 minutes ago from Southampton, England

  Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

• 
  Faery of Nuff (@faerynuff) reported 48 minutes ago from Winchester, England

  Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

• 
  Barry Chaplin Fisher (@Chaplin_Barry31) reported 50 minutes ago from Southampton, England

  @EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

• 
  Catherine Morrow (@catherinemorrow) reported 52 minutes ago from Southampton, England

  Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

• 
  Beckie Brown (@BeckieLBrown) reported 53 minutes ago from Northwood, England

  @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

• 
  David Mather (@davidpaulmather) reported 58 minutes ago from Locks Heath, England

  @EE The problem is that the coverage in Whiteley is awful.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Faulkner (@L_Faulkner1) reported 4 minutes ago

  @EE mobile phone bill has additional charges x 3 from other companies but no info whatsoever on what these are - help please?

• 
  Mark H (@Lordylord) reported 5 minutes ago

  @EE your tnt sports activation process is virtually non existent online. Wasted 45mins of my life before resorting to having to wait in queue for telephone support (god knows how much more waiting is needed there)

• 
  Greg (@Peter_Gregory_H) reported 5 minutes ago

  @EE I am due to get a call from Kevin (around 12.30) only because I went into your Richmond upon Thames shop and Samira was very helpful. Otherwise, as a loyal EE customer, I feel let down and disillusioned with your service, which certainly doesn’t live up to your marketing slogans.

• 
  Will Wright (@WillWri36918764) reported 6 minutes ago

  @EE Still not working @ee

• 
  Rhian (@rhiangibson_) reported 11 minutes ago

  @EE I’ve tried to call but I can’t call, I’ve already set up roaming, it’s working, I have no spend cap, I’m on a local network. It’s not working. I can’t call to check a delivery if calls are not working from my phone…

• 
  Steve Williams™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 👻 🌲 (@stevewill26) reported 11 minutes ago

  Heads Up! I have finally seen sense, and ditched @EE , for my Broadband, which was costing me £50 per month, for a very slow connection. Certainly not the "UK's Best Network". I have a final bill for £44, just received, but @EE have passed it onto debt collectors, demanding £59.

• 
  Naomi Langford-Wood (@NaomiLWood) reported 16 minutes ago

  @EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.

• 
  Mr Gray (@Monetization26) reported 16 minutes ago

  @EE If you DM me and then I’ll reply with my details and then a senior complaints manager can call me. If not cancel my service and I’ll take my business elsewhere!!.

• 
  James 💙 (@nelsonjd76) reported 16 minutes ago

  @ee is your login and upgrade journey working properly? Keep getting told can’t login (when already was logged in) to see upgrade options even when being told I can upgrade. Same problems on app and web experience

• 
  ♏️ (@Nov81979) reported 16 minutes ago

  @EE how do I make a complaint when I am not an EE customer