EE outages and service status in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- Total Blackout (50%)
- Wi-fi (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: Eastleigh, Fareham, Southampton, New Milton, and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Eastleigh
|
Wi-fi | 28 days ago |
|
Fareham
|
Total Blackout | 28 days ago |
|
Southampton
|
Phone | 1 month ago |
|
Southampton
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Mike T (@Tutts558) reported from Fareham, England@EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.
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Joanna Quade (@jejquade) reported from Fareham, England@EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.
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Charlie Gamble (@_charliegamble) reported from Eastleigh, EnglandHi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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Beckie Brown (@BeckieLBrown) reported from Northwood, England@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Anthony Dunne (@zen15676) reported from Southampton, England@EE Yes. The poor service was during the game. It’s the same for every game......4G coverage is Ok’ish but there is just not enough capacity for the match attendance.
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Nige (@Baldsaint) reported from Southampton, England@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.
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Adam Davies (@adamd72) reported from Southampton, EnglandYou are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
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David Mather (@davidmatheredu) reported from Fareham, England@EE - why has your network coverage been so poor recently?
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Gavin Reeman (@GavinReeman) reported from Southampton, England@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?
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Simon Hopkins (@Hopppers) reported from Eastleigh, EnglandThis is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund
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Liam (@LiamGTheatre) reported from Southampton, EnglandActually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Anthony Dunne (@zen15676) reported from Southampton, England@EE shocking EE service at St. Mary’s stadium today. Almost unusable.
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, EnglandGiven that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Helen Gregory (@lufa1133) reported from Winchester, England@EE V cross. Changed 2 SIM only package 2day & told have great credit score. Info comes through about contract & you've slipped in £50 charge which looking at other comments is for those with bad credit & U never mentioned that. You will not take this extra money. Sharp practice
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Jamie Fox (@jamiefox83) reported from Gosport, England@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Faery of Nuff (@faerynuff) reported from Winchester, EnglandHi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...
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Catherine Morrow (@catherinemorrow) reported from Southampton, EnglandHi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks
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Tim Andrews (@TIMjohnANDREWS) reported from Lymington, England@mrlkdds @EE Can they fix 4G first. Mine is terrible
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Joanna Quade (@jejquade) reported from Fareham, England@EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah-Kimberley (@PlayforthSarah) reported@EE disgusting I have mobile, tablet, internet and tv with you yet can not access it. No one replies to DMs yet you continue to be happy to take payment from my account! Maybe it’s time I cancel direct debt let’s see how long it takes someone to reply then!!!
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steve* (@gypsydog2) reportedThats nothing. @EE came to my door told me that if I didnt need my home line they would beat my talk talk bill(£36)that included tv for £31 so I switched,they sent no tv box then wanted to charge me another £24 extra for basic tv box so They wanted £55 for a lesser service
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Kev (@KevlarBrock) reported@EE I’d really recommend you provide the service I’m paying you for. Don’t see what calling the tech team will achieve when it’s your end that’s the issue, again.
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Jac Dee 🇺🇦 (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog
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John Spartan (@NapoleonWilson_) reported@GoToThePictures @EE It ain’t meant for your phone signal buddy !
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Sarah-Kimberley (@PlayforthSarah) reported@EE number via DM for my broadband and tv before I finish work otherwise I’ll be having lovely call to cancel everything on the drive home!! 😡😡 and don’t worry about the “thanks for choosing us” email from when my services were changed 3 days ago, got lost in sky I’m guessing!!
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The Laughing Gooner (@pascalgrimandi) reported@EE @suewillson Its obvious there is a wider issue here with the app.
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ChrisM (@chrismaddison74) reported@EE android app is still down. Website keeps taking you to the app and the app doesn't work. Put your prices up by extortionate amounts and nothing works #ripoff prices.
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gillian mary (@gillianwyatt601) reported from Quainton, England@EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!
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Debbie Kirby (@DebbieK88257137) reported@EE your custom service is woeful. I'm very disappointed