EE Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Southampton come from postal codes SO19 and SO32.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: Southampton, New Milton, Gosport, Eastleigh and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| New Milton |
||
| Southampton |
TV | |
| Gosport |
Phone | |
| Eastleigh |
Wi-fi | |
| Fareham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Faery of Nuff
(@faerynuff) reported
from
Winchester, England
Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...
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Adam Davies
(@adamd72) reported
from
Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
-
Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE help please
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Callum Leech
(@CallumAJLeech) reported
from
Southampton, England
@EE is your website down? Or is it just convenient timing for me to change my plan…
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE My broadband/internet signal is terrible.
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Clare Rogers
(@ClareRo38563421) reported
from
Hinton Ampner, England
@EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years
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Liam
(@LiamGTheatre) reported
from
Southampton, England
Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Beckie Brown
(@BeckieLBrown) reported
from
Northwood, England
@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Mike T
(@Tutts558) reported
from
Fareham, England
@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.
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Lauren Cawte
(@LaurenCawte1706) reported
from
Hill Head, England
@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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Vivienne 🖤🐟🏠 Wear A Mask
(@Vdweller) reported
from
Southampton, England
@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.
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Megganメガン 🖤✨
(@Meggxn__) reported
from
Eastleigh, England
@EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it
-
Adam Davies
(@adamd72) reported
from
Fawley, England
@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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Gavin Reeman
(@GavinReeman) reported
from
Southampton, England
@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?
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Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Simon Hopkins
(@Hopppers) reported
from
Eastleigh, England
This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Levitated
(@levitated) reported
@EE You took 2 days to respond. An hour wasted online, an hour wasted in a phone queue, and two days for a response here. All because you closed the plan I was on and would automatically force me onto one I didn’t need if I didn’t contact you. Poor treatment for a 10+ year customer.
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A Chris out of water
(@ChurneMachine) reported
@EE Yes. This isn't lag. My speeds are really fast, every other streaming service works fine. Its only ever an issue with football and the commentary being out of sync with the video feed.
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Reggie Gom 🇺🇦
(@GomReggie) reported
@EE The signal in my area crashes every morning and doesn't come back until the evening, so I have no Internet during the day, SORT IT OUT NOW!!!!!
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sky Marina
(@skyMarina2) reported
@EE Why have you charged me for another month when I am no longyiur customer?
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Lexi Hamer-Rodgers
(@lexihamer) reported
@EE No I didn't get a timescale for resolution, it would be really handy if I had one!
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sky Marina
(@skyMarina2) reported
@EE I’ve already left. Will my contract automatically terminate ?
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Levitated
(@levitated) reported
@EE It’s sorted but there was a 30+ minute wait on your phonelines, told to go online, I then spent an hour online accepting a deal, only to be told at the end they couldn’t put it through and I had to go and do it all over again on the phone. Totally inadequate customer support @EE
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MarcioMILK
(@marciomilk) reported
@EE hello, I have. Didn't sort out the issue the way I was expecting but we have a solution. A new sim card will be sent to an address in the UK and a person will send me the replacement Sim to the Netherlands. I hoped the issue could be sorted easily. Not ideal but that's it.
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Beneath A Steel City
(@BeneathSteel) reported
@EE are you having general broadband issues today I’m having issues with my broadband connection dropping out and back in
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Ken Morgan
(@mrken1970) reported
@EE Hi, apologies. I have been off line. I have spoken to the call centre hence the tweet but as I'm in contract still, it's quite clear you're unwilling to help.