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EE outages and service status in Southampton, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Aug 25, 2:11 PM GMT+1.
  • 67% Phone (67%)
  • 33% Internet (33%)

The latest reports from users having issues in Southampton come from postal codes SO19 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Southampton, Winchester, New Milton, and Gosport.

CityProblem TypeReport Time
Southampton Phone 2 days ago
Winchester Internet 16 days ago
New Milton Phone 24 days ago
Gosport Total Blackout 1 month ago
Southampton Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Winchester, England

    @rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

  • BeckieLBrown
    Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Winchester, England

    @EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

  • catherinemorrow
    Catherine Morrow (@catherinemorrow) reported from Southampton, England

    Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

  • faerynuff
    Faery of Nuff (@faerynuff) reported from Winchester, England

    Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

  • _charliegamble
    Charlie Gamble (@_charliegamble) reported from Eastleigh, England

    Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

  • jamiefox83
    Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • Sean_G90
    Sean G 👁‍🗨 (@Sean_G90) reported from Eastleigh, England

    @EE Once I log in any button within the store will make me go here. I get I have a upgrade available but that don’t help for getting an Apple Watch.

  • Johnson_1488
    Paul Johnson (@Johnson_1488) reported from Southampton, England

    @EE morning, the area I live has 1bar signal and making calls is difficult. Recently I had to phone the dr and they couldn’t hear me properly due to the poor signal. So19 area

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • walsallwanderer
    gavin smith (@walsallwanderer) reported from Hedge End, England

    @EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now

  • ClareRo38563421
    Clare Rogers (@ClareRo38563421) reported from Hinton Ampner, England

    @EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • TIMjohnANDREWS
    Tim Andrews (@TIMjohnANDREWS) reported from Lymington, England

    @mrlkdds @EE Can they fix 4G first. Mine is terrible

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE That virtual card you sent me doesn't work. Just tried to use it for a Sainsburys groceries delivery and it doesn't accept it saying "Payment will be taken on Invalid date, your order's delivery date."

  • IamJoshJackson
    Josh Jackson (@IamJoshJackson) reported

    Hey @EE you’re leaving a voicemail for me 10 times per day asking me to setup my voicemail (which I’ve already done). Tried your in-app help and it told me to check FAQs. Can someone help?

  • ScotlandTheGr8
    Scotland The Great (@ScotlandTheGr8) reported

    Can't believe after 18 years, I'm going to have to leave @EE because Virgin have a much better offer on their Broadband and TV - over a £15pm difference for like for like basis! Retentions unable to come down any more.

  • steveyateshome
    Steve Yates (@steveyateshome) reported

    @EE Of course I’ve already done that I’ve spent 6 hours on chats this morning. I’ve been through the base level AI you have and constantly get to, I want technical support and it states you. Can’t message them you have to ring them. I CAN’T RING THAT MY ISSUE!

  • PHEFC83
    PH (@PHEFC83) reported

    @EE And what about texting back a number that isn’t in service!

  • _MarcelloMega
    Marcello Mega (@_MarcelloMega) reported

    @EE I've called 150 to report a fault and seek assistance two days running now, as well as emailing your consumer resolutions address on both days. I'm being ignored. A customer for ten years, longer for my mobiles, loyal despite a long history of past complaints. EE is a disgrace.

  • PHEFC83
    PH (@PHEFC83) reported

    @EE sneaky from you guys telling people to hang up and reply to a text for quicker service. Yet the number to reply to doesn’t work!!! 45min wait or text a number that isn’t working 🥴🥴🥴🥴

  • LtlVlgCakery
    Victoria Chamberlain (@LtlVlgCakery) reported

    @EE My mum has been without broadband for 7 days. Four days ago, my stepfather died at home. She is grieving and vulnerable, yet the service is still not fixed. EE promised a welfare team call at 7pm tonight. No one called. This is beyond unacceptable. We need urgent action NOW.

  • dan_yell21
    D (@dan_yell21) reported

    @Lionesses @EE Don't lock everything down to an app, I am on a computer - there is no way to install an app.. stop excluding people.

  • MarkDavisonUK
    Mark Davison (@MarkDavisonUK) reported

    @KevlarBrock @EE Best recommendation would be to speak to the exec advisor and see what resolution they can come up with, definitely try and get the product changed to a WiFi 7 router as that will resolve your issues 10x over