EE outages and service status in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- EE generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (25%)
- Total Blackout (25%)
- Wi-fi (25%)
- Phone (25%)
The latest reports from users having issues in Southampton come from postal codes SO16 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: Eastleigh, Fareham, Southampton, New Milton, and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 24 days ago |
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Total Blackout | 24 days ago |
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Phone | 29 days ago |
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Internet | 30 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.
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Adam Davies (@adamd72) reported from Southampton, England@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Matthew King (@MatthewKing35) reported from Southampton, England@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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David Mather (@davidpaulmather) reported from Locks Heath, England@EE The problem is that the coverage in Whiteley is awful.
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Jason Kneen (@jasonkneen) reported from Winchester, England@rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE
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Liam (@LiamGTheatre) reported from Southampton, EnglandActually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Beckie Brown (@BeckieLBrown) reported from Northwood, England@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, EnglandGiven that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Adam Davies (@adamd72) reported from Fawley, England@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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Simon Hopkins (@Hopppers) reported from Eastleigh, EnglandThis is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund
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Jamie Fox (@jamiefox83) reported from Gosport, England@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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ClandyDayz (@ClandyDayz) reported from Totton and Eling, England@EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990
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Charlie Gamble (@_charliegamble) reported from Eastleigh, EnglandHi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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Sammi Wessex CDTV (@SammiCdtv) reported from Romsey, England@EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky
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Paul Johnson (@Johnson_1488) reported from Southampton, England@EE morning, the area I live has 1bar signal and making calls is difficult. Recently I had to phone the dr and they couldn’t hear me properly due to the poor signal. So19 area
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Catherine Morrow (@catherinemorrow) reported from Southampton, EnglandHi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks
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David Mather (@davidmatheredu) reported from Fareham, England@EE - why has your network coverage been so poor recently?
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Mike T (@Tutts558) reported from Fareham, England@EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.
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davecharlton (@dtc007) reported from Totton and Eling, EnglandNever Using @EE for anything ever again any company affiliated with them I'll avoid aswell now
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Tim Andrews (@TIMjohnANDREWS) reported from Lymington, England@mrlkdds @EE Can they fix 4G first. Mine is terrible
EE Issues Reports
Latest outage, problems and issue reports in social media:
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nk kai (@kaileslie85) reported@EE they say been awarded best network says who? Hear at ee if you don’t get any coverage in your house and other people it fine to them wi fi calling should do the job what if u don’t have wi fi then u just don’t get signal and can’t get online no matter if you pay contract
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HB79 (@blenchy79) reported@EE you website and app are a nightmare. Can never log in, and now it's saying I'm blocked while trying to view my bill.
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Mared Williams (@mared_williams5) reported@EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?
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Patrick Rice FCMI (@Patrick_Rice) reported@EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), is broken on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!
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Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reportedI’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t but help think there’s a flaw in that process? @Ee can you please DM me with a number I can ring
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Luke Sampson (@OnSamps) reported@EE how many people are going to say your app isn't working before you realise your app isn't working? And yes, my app isn't working. And no logging in online won't help me with WiFi control.
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Sarah-Kimberley (@PlayforthSarah) reported@EE I am sick of this now, WHY CAN I NOT ACCESS MY BROADBAND AND TV ON EE APP? I am more than happy to cancel all my services including phones and tablets as well as tv and broadband unless this is dealt with! Oh let me guess we can not help please call?! No! I would like account
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Scott Speight (@scottspeig) reported@andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.
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AFCdonnilad (@afcdonnilad) reportedPT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.
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Love2knit4love (@Love2knit4love) reported@EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(