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EE outages and service status in Southampton, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • 33% Internet (33%)
  • 33% TV (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Southampton come from postal codes SO18 and SO14 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 23: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Southampton, Fareham, and Gosport.

CityProblem TypeReport Time
Southampton Phone 17 days ago
Fareham TV 26 days ago
Southampton Internet 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • LiamGTheatre
    Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

  • dtc007
    davecharlton (@dtc007) reported from Totton and Eling, England

    Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.

  • CallumAJLeech
    Callum Leech (@CallumAJLeech) reported from Southampton, England

    @EE is your website down? Or is it just convenient timing for me to change my plan…

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Winchester, England

    @rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE

  • GavinReeman
    Gavin Reeman (@GavinReeman) reported from Southampton, England

    @EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

  • Johnson_1488
    Paul Johnson (@Johnson_1488) reported from Southampton, England

    @EE morning, the area I live has 1bar signal and making calls is difficult. Recently I had to phone the dr and they couldn’t hear me properly due to the poor signal. So19 area

  • _charliegamble
    Charlie Gamble (@_charliegamble) reported from Eastleigh, England

    Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

  • adamd72
    Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

  • zen15676
    Anthony Dunne (@zen15676) reported from Southampton, England

    @EE Yes. The poor service was during the game. It’s the same for every game......4G coverage is Ok’ish but there is just not enough capacity for the match attendance.

  • davidpaulmather
    David Mather (@davidpaulmather) reported from Locks Heath, England

    @EE The problem is that the coverage in Whiteley is awful.

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE My broadband/internet signal is terrible.

  • BeckieLBrown
    Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

  • lufa1133
    Helen Gregory (@lufa1133) reported from Winchester, England

    @EE V cross. Changed 2 SIM only package 2day & told have great credit score. Info comes through about contract & you've slipped in £50 charge which looking at other comments is for those with bad credit & U never mentioned that. You will not take this extra money. Sharp practice

  • Hopppers
    Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

  • ClandyDayz
    ClandyDayz (@ClandyDayz) reported from Totton and Eling, England

    @EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Winchester, England

    @EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • abracadab1304
    humorousfunnybone (@abracadab1304) reported

    For all the British “knowledge” prowess, they can’t get their websites right - BA, EE, BT - all garbage! Complicated nonsense that just doesn’t get the basics right. Trying to get hold of customer service is a whole different ballgame. Yeesh! @British_Airways @EE

  • DannyHealy9
    Danny Healy (@DannyHealy9) reported

    Just got cut off by a member of your small business team, taking a complaint is above their pay grade, go to a store sir. @EE

  • RedSteppaJ
    MAN LIKE RED J (@RedSteppaJ) reported

    @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

  • Ollie_Stokes27
    Ollie Stokes (@Ollie_Stokes27) reported

    I’m shocked by how a complaint has been handled @EE Following several recorded calls, I agreed to close my account based on assurances regarding my exit fees. Despite this, I’ve been charged over £600. I feel I’ve been misled,requesting an urgent review into this matter. #EE

  • sophie_reed98
    sophie (@sophie_reed98) reported

    @EE how long is it going to take to fix the signal issue for Ne15 9ep. I've not seen a single person at the tower at all. I'm not happy paying for a service i can't use.

  • Terry_AbilasIT
    Terry Saliba (@Terry_AbilasIT) reported

    @EE Should I be expecting calls from this number 07393 227481 claiming to be from the EE Customer Care dept. Sounds like a scam to possible clone SIM or gain access to customer phones. Please review.

  • Cool__kid2342
    Cool Kid2342 (@Cool__kid2342) reported

    @EE I'm not gonna give names or details cause i know they have a job to do, however your door to door sales people need in the spiel to say i'm not interested, as someone who doesnt mind a chat to these people, i feel bad for just closing the door on them.

  • JHJCSports
    Jack (@JHJCSports) reported

    I will never use any @EE or any EE product ever. They have defrauded us and lied to us over two years. Disgusting company.

  • BeverleyRutter
    Beverley Rutter (@BeverleyRutter) reported

    @ee who do I contact about poor phone reception we have been having for the last month or so ??

  • Johnboy270783
    John (@Johnboy270783) reported

    @EE Well, we've got a big problem here then, haven't we.