EE outages and service status in Southampton, England

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Eastleigh, Fareham, Southampton, New Milton, and Cowes.

City	Problem Type	Report Time
Eastleigh	Wi-fi	10 days ago
Fareham	Total Blackout	10 days ago
Southampton	Phone	15 days ago
Southampton	Internet	16 days ago
New Milton	Phone	1 month ago
Southampton	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

• 
  Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported 1 minute ago from Southampton, England

  @EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

• 
  Joanna Quade (@jejquade) reported 16 minutes ago from Fareham, England

  @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

• 
  gavin smith (@walsallwanderer) reported 23 minutes ago from Hedge End, England

  @EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now

• 
  Charlie Gamble (@_charliegamble) reported 25 minutes ago from Eastleigh, England

  Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

• 
  Liam (@LiamGTheatre) reported 26 minutes ago from Southampton, England

  Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

• 
  Nikki Brown (@nikkibrown63) reported 26 minutes ago from Romsey, England

  @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

• 
  Tim Andrews (@TIMjohnANDREWS) reported 27 minutes ago from Lymington, England

  @mrlkdds @EE Can they fix 4G first. Mine is terrible

• 
  Sean G 👁‍🗨 (@Sean_G90) reported 29 minutes ago from Eastleigh, England

  @EE Once I log in any button within the store will make me go here. I get I have a upgrade available but that don’t help for getting an Apple Watch.

• 
  Joanna Quade (@jejquade) reported 31 minutes ago from Fareham, England

  @EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.

• 
  Jason Kneen (@jasonkneen) reported 39 minutes ago from Winchester, England

  @EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.

• 
  Sammi Wessex CDTV (@SammiCdtv) reported 40 minutes ago from Romsey, England

  @EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky

• 
  Matthew King (@MatthewKing35) reported 42 minutes ago from Southampton, England

  @GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

• 
  David Mather (@davidpaulmather) reported 42 minutes ago from Locks Heath, England

  @EE The problem is that the coverage in Whiteley is awful.

• 
  Paul Johnson (@Johnson_1488) reported 43 minutes ago from Southampton, England

  @EE morning, the area I live has 1bar signal and making calls is difficult. Recently I had to phone the dr and they couldn’t hear me properly due to the poor signal. So19 area

• 
  Mike T (@Tutts558) reported 49 minutes ago from Fareham, England

  @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

• 
  Helen Gregory (@lufa1133) reported 49 minutes ago from Winchester, England

  @EE V cross. Changed 2 SIM only package 2day & told have great credit score. Info comes through about contract & you've slipped in £50 charge which looking at other comments is for those with bad credit & U never mentioned that. You will not take this extra money. Sharp practice

• 
  David Mather (@davidmatheredu) reported 51 minutes ago from Fareham, England

  @EE - why has your network coverage been so poor recently?

• 
  Gavin Reeman (@GavinReeman) reported 54 minutes ago from Southampton, England

  @EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

• 
  Adam Davies (@adamd72) reported 58 minutes ago from Fawley, England

  @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

• 
  Dave Swateridge (@DaveSwateridge) reported 59 minutes ago from Gosport, England

  @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan 'Nubz' 🤔 (@IamNubz) reported 3 minutes ago

  @WeAreOpenreach & @EE again failing Rural customers. Two major service outages in 6 months. No communication, last one was from 19th December to 7th January with no Internet in area with no indoor signal. This time ETA is 29th April, was 28th yesterday. Pathetic.

• 
  Dani (@Danixkshb) reported 4 minutes ago

  @EE really poor experience at your Westwood Cross store — faulty repair, multiple visits, and poor service. Formal complaint raised. Can someone look into this?

• 
  Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported 4 minutes ago

  .@EE When are you going to fix the poor data service in the central area of Kingston upon Thames? There's no 5G, the 4G reception shows as good but data is extremely slow. The nearer the Thames you go, the worse the problem. Local EE shop were no help.

• 
  Jake Murphy (@jake_murphy95) reported 10 minutes ago

  @shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 10 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  NomadBiker148™ (@StuTheLad) reported 13 minutes ago

  @EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 14 minutes ago

  @EE I already did that and they told me it was a general problem affecting several customers and that I should wait about a week for it to clear. This time has passed and it's still the same for me, hence why I'm enquiring

• 
  Handsome Nick (@Nicklo2k) reported 14 minutes ago

  @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving EE.

• 
  Martin Jones (@beakym) reported 15 minutes ago

  @Strudle2807 @EE @NOW That's an interesting comment, since I swapped to EE I've had excellent service and none of the pixilated issues I used to get.

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 17 minutes ago

  yet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄