EE Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Southampton come from postal codes SO32.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Southampton, England
The most recent EE outage reports came from the following cities: New Milton, Southampton, Gosport, Eastleigh and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 New Milton |
||
| Southampton |
TV | |
| Gosport |
Phone | |
| Eastleigh |
Wi-fi | |
| Fareham |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Mike T
(@Tutts558) reported
from
Fareham, England
@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.
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Beckie Brown
(@BeckieLBrown) reported
from
Northwood, England
@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Tim Andrews
(@TIMjohnANDREWS) reported
from
Lymington, England
@mrlkdds @EE Can they fix 4G first. Mine is terrible
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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Megganメガン 🖤✨
(@Meggxn__) reported
from
Eastleigh, England
@EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it
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Vivienne 🖤🐟🏠 Wear A Mask
(@Vdweller) reported
from
Southampton, England
@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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gavin smith
(@walsallwanderer) reported
from
Hedge End, England
@EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now
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Gavin Reeman
(@GavinReeman) reported
from
Southampton, England
@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
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David Mather
(@davidpaulmather) reported
from
Locks Heath, England
@EE The problem is that the coverage in Whiteley is awful.
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Liam
(@LiamGTheatre) reported
from
Southampton, England
Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Lauren Cawte
(@LaurenCawte1706) reported
from
Hill Head, England
@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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Clare Rogers
(@ClareRo38563421) reported
from
Hinton Ampner, England
@EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years
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Simon Hopkins
(@Hopppers) reported
from
Eastleigh, England
This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund
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ClandyDayz
(@ClandyDayz) reported
from
Totton and Eling, England
@EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE help please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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michael king
(@michael73181333) reported
@EE my internet went down last night, and just been told a engineer won’t be out until Monday! All my devices including tv and mobile phone are reliant on internet, as the phone signal is bad. Very upset with the service
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SemiBreveBot.xyz Status
(@semibstatus) reported
@EE what is up with your service around Holbeach, UK, H or H+ or EVEN E around most of the town. Absolutely awful and am considering changing providers
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Eilidh Devenney
(@curlyworld) reported
@EE could someone please get in touch urgently, I’ve been left with no roaming in USA as it’s blocked though I have the confirmation text of approval. Please help
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Imran
(@IChoudhary) reported
@EE please could I get assistance? Another case of some bad service from you guys on both broadband and mobile subscription.
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Crofty
(@BatmansLass) reported
@EE I asked for the lower amount and was told I had to wait for it to generate but I could pay the higher amount and you would credit me back! That was never going to happen. Closing my account with you has not been a particularly pleasant experience
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Carl Bradley
(@crsbradley) reported
@EE Thank you to the team in your Hull St Stephen’s store this pm. Had a problem topping up a relatives pay as you go phone. I don’t think the chap realised just how helpful he had been. First class customer service.
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Jude
(@Judetoas) reported
I do not recommend @EE service/phones or @Apple products after a particularly poor experience of getting a new phone. Exceptionally poor communication from EE and phone arrived without headphones or charger. What a con!
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Matthew Hardy
(@drmatthewhardy) reported
You'll need to wait an hour for @EE to escalate your case to a senior staff member and then another 90 minutes to actually speak to a person who can fix your problem.
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Matthew Hardy
(@drmatthewhardy) reported
We'll see if this sorts the issue. But my initial impressions of @EE are of a company with inadequate customer service. Sure, you can get through to a junior chatbot within a few minutes, but they can't solve your problem.
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Mrs H
(@nubbynubs64) reported
@EE been on hold an hour and a half. Poor customer service to cancel a watch contract I can only do by calling 150. 3rd attempt in a week