EE outages and service status in Southampton, England

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Gosport, Southampton, and Fareham.

City	Problem Type	Report Time
Gosport	Total Blackout	6 days ago
Southampton	Phone	27 days ago
Fareham	TV	1 month ago
Southampton	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

• 
  Joanna Quade (@jejquade) reported 24 seconds ago from Fareham, England

  @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

• 
  Helen Gregory (@lufa1133) reported 1 minute ago from Winchester, England

  @EE V cross. Changed 2 SIM only package 2day & told have great credit score. Info comes through about contract & you've slipped in £50 charge which looking at other comments is for those with bad credit & U never mentioned that. You will not take this extra money. Sharp practice

• 
  Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported 7 minutes ago from Southampton, England

  @Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.

• 
  Liam (@LiamGTheatre) reported 8 minutes ago from Southampton, England

  Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

• 
  Simon Hopkins (@Hopppers) reported 12 minutes ago from Eastleigh, England

  This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

• 
  Nige (@Baldsaint) reported 16 minutes ago from Southampton, England

  @Scudda85 @EE Still have a problem here, doesn't look like @EE care though.

• 
  Lauren Cawte (@LaurenCawte1706) reported 23 minutes ago from Hill Head, England

  @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

• 
  Anthony Dunne (@zen15676) reported 25 minutes ago from Southampton, England

  @EE shocking EE service at St. Mary’s stadium today. Almost unusable.

• 
  Adam Davies (@adamd72) reported 26 minutes ago from Fawley, England

  @EE My broadband/internet signal is terrible.

• 
  Dave Swateridge (@DaveSwateridge) reported 27 minutes ago from Gosport, England

  @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

• 
  Rahim™ 🇲🇦🇬🇧 (@rahim94) reported 32 minutes ago from Southampton, England

  Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

• 
  Sean G 👁‍🗨 (@Sean_G90) reported 37 minutes ago from Eastleigh, England

  @EE Once I log in any button within the store will make me go here. I get I have a upgrade available but that don’t help for getting an Apple Watch.

• 
  Adam Davies (@adamd72) reported 39 minutes ago from Southampton, England

  @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

• 
  Jason Kneen (@jasonkneen) reported 39 minutes ago from Winchester, England

  @EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.

• 
  Gavin Reeman (@GavinReeman) reported 40 minutes ago from Southampton, England

  @EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

• 
  David Mather (@davidmatheredu) reported 42 minutes ago from Fareham, England

  @EE - why has your network coverage been so poor recently?

• 
  Pauline Richards (@PaulineR59) reported 42 minutes ago from Southampton, England

  Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬

• 
  Barry Chaplin Fisher (@Chaplin_Barry31) reported 43 minutes ago from Southampton, England

  @EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

• 
  Dave Swateridge (@DaveSwateridge) reported 53 minutes ago from Gosport, England

  @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

• 
  Jamie Fox (@jamiefox83) reported 57 minutes ago from Gosport, England

  @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Now you see me (@ladysowandsow) reported 7 minutes ago

  @EE are there service issues today? The WiFi keeps dropping out and the service status link in your website isn’t working either..

• 
  Karen Dixonova (@mezzymeddles) reported 9 minutes ago

  @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(

• 
  Julian (@JuFitJuJu) reported 10 minutes ago

  @EE why is it so difficult to get a simple question answered? Can I get full fibre in my area? Yes or no? Now I’ve your colleague asking me if I need my internet checking or me to look at things in the house…..No I just need to know if I can get this service and then we talk

• 
  JP Glover 🏳️‍🌈 (@jpglover1982) reported 11 minutes ago

  @EE need some help guys, done messaging told to ring 150 and 150 are not able to assist I need to speak to someone regarding ee one up rewards

• 
  Ben (@WorbleGames) reported 16 minutes ago

  @lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down

• 
  Omegamanuk (@Omegaman_uk) reported 16 minutes ago

  @EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,

• 
  🇬🇧 (@THEREALRFCGURL) reported 17 minutes ago

  @DerekAllan61 @EE We are the same EE crap and sorry we went with them..installation was horrendous..I could have done better..finished up giving us boosters ..shite D x

• 
  Peter Hunter (@peterhunter1233) reported 17 minutes ago

  @MarkyTalk @EE I had the exact same issue. Kept getting sent to a call centre pushing broadband (clearly on commission) – they wouldn’t listen and were rude. Requested my PAC code via text, then EE retentions rang with a better deal than anything else on the market. Was so close to leaving.

• 
  Darrell fletcher (@Fletchmeister81) reported 19 minutes ago

  Went into an @EE store yesterday, safe to say service with a smile was not what I received. Thankfully my apple watch ultra finishes next month and i can pay off my device as mazuma have offered me enough to pay it off. Not only that but my wifes sim and daughters phone can go to

• 
  Not Now Dave (@not_now_dave) reported 20 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one