EE

EE Outage Report in Southampton, England

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The latest reports from users having issues in Southampton come from postal codes SO15, SO40, SO14 and SO19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Southampton, England 02/14/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Eastleigh, Southampton, New Milton and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomEastleigh Phone
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomEastleigh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • jasonkneen Jason Kneen (@jasonkneen) reported from Winchester, England

    @EE Existing customer with a physical Sim. I just want to go online and buy an additional eSIM download it and use it. I don’t understand why this is so difficult.

  • nikkibrown63 Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • Baldsaint Nige (@Baldsaint) reported from Southampton, England

    @Scudda85 @EE Still have a problem here, doesn't look like @EE care though.

  • faerynuff Faery of Nuff (@faerynuff) reported from Winchester, England

    Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

  • adamd72 Adam Davies (@adamd72) reported from Southampton, England

    You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

  • SammiCdtv Sammi Wessex CDTV (@SammiCdtv) reported from Romsey, England

    @EE @glastonbury But a ******* crap phone service - we’ve now gone to Sky

  • davidmatheredu David Mather (@davidmatheredu) reported from Fareham, England

    @EE - why has your network coverage been so poor recently?

  • jejquade Joanna Quade (@jejquade) reported from Fareham, England

    @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

  • Chaplin_Barry31 Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

  • adamd72 Adam Davies (@adamd72) reported from Fawley, England

    @EE My broadband/internet signal is terrible.

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬

  • adamd72 Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • _charliegamble Charlie Gamble (@_charliegamble) reported from Eastleigh, England

    Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

  • adamd72 Adam Davies (@adamd72) reported from Southampton, England

    @EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

  • jamiefox83 Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • CallumAJLeech Callum Leech (@CallumAJLeech) reported from Southampton, England

    @EE is your website down? Or is it just convenient timing for me to change my plan…

  • jasonkneen Jason Kneen (@jasonkneen) reported from Winchester, England

    @rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE

  • rahim94 Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    @Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.

  • dtc007 davecharlton (@dtc007) reported from Totton and Eling, England

    Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now

  • catherinemorrow Catherine Morrow (@catherinemorrow) reported from Southampton, England

    Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shannonsmith_97 Shannon (@shannonsmith_97) reported

    @EE I seem to be having issues with myee account. Can I have some assistance please

  • Jon_the_Deacon Deacon Jon (@Jon_the_Deacon) reported

    @MarcAllera @EE Only seem to be customer focused in terms of taking our money. Responding to complaints? No. Ethical sales practice? No. Listening to customers? Only enough to exploit them. I would advise everyone to look elsewhere for a mobile phone contract.

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE I have received your text about the pack renewing tomorrow so will call the number later to top up £10 however yet again I have not received a bill by email, this used to come monthly but seems to have stopped, Why? I can't pay a bill if it does not arrive fix asap Keith

  • hathorwise Kristina Alexander (@hathorwise) reported

    @EE Yesterday I called my son's mobile twice. He didn't receive the calls. I called a 3rd time & it went straight to voice mail. I was in hospital waiting to be picked-up.I was in terror that something had happened. My calls had gone to our landline! Today, same problem. Why?

  • 1988Harrington Richard Harrington 🗿 (@1988Harrington) reported

    So I've just found out from @EE that they dont have a complaints team, and instead the call handlers manage all complaints. This doesnt sound right, especially when the complaint is partly about the call handler.

  • HastingsDirect Hastings Direct (@HastingsDirect) reported

    @glynnsho @EE Hi Glynn, I'm so sorry for the error and any frustration caused. I'm please to hear you managed to get through to someone and hope this issue is therefore resolved. ~Lillie

  • greyhair73 Graeme Hare (@greyhair73) reported

    Usually my @ee 4g broadband is poor - today it's non existent. What's going on in EX5? Can't wait for @voneusbroadband

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    Restricted again . **** this crappy form says on call committed to excellence customer service well I been waiting 2 fooking years for some customer service and its cost me at least 300 quid which ee know about . And I had a tit full of feeling so let down and upset @EE SHAMEFUL

  • KeithSeume Keith Seume (@KeithSeume) reported

    27 years with @O2 (starting with Cellnet then Cellnet Digital) decided to move to @EE. Did @O2 ask why a long-standing customer might be leaving? Was there anything they could do to change my mind? No, nothing. Gives the impression they don't really care about their customers...

  • sally_sj_brown Sally SJ Brown (@sally_sj_brown) reported

    Appalling service from @EE no broadband for ten days and I work from home! #rubbishservice #eenightmare