1. Home
  2. Companies
  3. EE
  4. Southampton
EE

EE outages and service status in Southampton, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 25% Internet (25%)
  • 25% Total Blackout (25%)
  • 25% Wi-fi (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Southampton come from postal codes SO16 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent EE outage reports came from the following cities: Eastleigh, Fareham, Southampton, New Milton, and Cowes.

CityProblem TypeReport Time
Eastleigh Wi-fi 20 days ago
Fareham Total Blackout 20 days ago
Southampton Phone 25 days ago
Southampton Internet 26 days ago
New Milton Phone 2 months ago
Southampton Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • petematheson
    Pete Matheson (@petematheson) reported from Locks Heath, England

    Are you having problems @EE ? Both my iPhone and Pixel had their Data disabled this morning. Had to go and manually enable data on both phones for them to work 🥴

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

  • dtc007
    davecharlton (@dtc007) reported from Totton and Eling, England

    Never Using @EE for anything ever again any company affiliated with them I'll avoid aswell now

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • ClandyDayz
    ClandyDayz (@ClandyDayz) reported from Totton and Eling, England

    @EE This doesnt really help now you have stitched me up. The one minute calls were to an automated service and i was cut off after. This isnt good enough, i could have flown there cheaper. Its 2019, i would have expected these charges in 1990

  • LaurenCawte1706
    Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England

    @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

  • LiamGTheatre
    Liam (@LiamGTheatre) reported from Southampton, England

    Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

  • Hopppers
    Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE My broadband/internet signal is terrible.

  • catherinemorrow
    Catherine Morrow (@catherinemorrow) reported from Southampton, England

    Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @EE we are having problems sorting out a supposed unpaid bill of my daughters, and are being batted 🏏from one dept to another with no resolution....Can anyone take ownership of this and help get it sorted ???? It’s really worrying her.

  • Chaplin_Barry31
    Barry Chaplin Fisher (@Chaplin_Barry31) reported from Southampton, England

    @EE help please

  • rahim94
    Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    @Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.

  • jejquade
    Joanna Quade (@jejquade) reported from Fareham, England

    @EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.

  • Vdweller
    Vivienne 🖤🐟🏠 Wear A Mask (@Vdweller) reported from Southampton, England

    @EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

  • CallumAJLeech
    Callum Leech (@CallumAJLeech) reported from Southampton, England

    @EE is your website down? Or is it just convenient timing for me to change my plan…

  • zen15676
    Anthony Dunne (@zen15676) reported from Southampton, England

    @EE Yes. The poor service was during the game. It’s the same for every game......4G coverage is Ok’ish but there is just not enough capacity for the match attendance.

  • _charliegamble
    Charlie Gamble (@_charliegamble) reported from Eastleigh, England

    Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

  • jejquade
    Joanna Quade (@jejquade) reported from Fareham, England

    @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • maria__zelenova
    Maria Zelenova (@maria__zelenova) reported

    Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

  • ItsOnlyRash
    RaSHiDa (@ItsOnlyRash) reported

    @EE I havent got access to any other phones 😫 i cant do it from the EE app either, it's terrible and my WiFi here is crap, too!

  • Love2knit4love
    Love2knit4love (@Love2knit4love) reported

    @EE Problem is I have had to leave the hospital without this resolved again after spending an hour on the phone last night trying to sort it & we wanted to have me named on the account so I could phone to sort this without having to fight through the system.

  • Dream_Sculptor
    John Martin Moore (@Dream_Sculptor) reported

    @EE Why is there no chat in the EE app, no way to connect to customer service from outside the UK without making a phone call?

  • Boonana2704
    Boonana (@Boonana2704) reported

    @EE I have spoken to samsung regarding getting some galaxy buds repaired and they directed me to yourselves. Can I DM you regarding my issue and get a quote please?

  • AlexiaPRGal
    Alexia Da Silva (@AlexiaPRGal) reported

    3 calls to @EE & 2hrs spent trying to end my mobile contract & switch to PAYG. Rep said the switch would happen 29 March. It didn’t happen & I was charged £72.87 for April! It’s infuriating I can’t reach anyone reliable. Please HELP @EE #CustomerComplaint #customerservice #EE

  • geordiechris48
    Chris (@geordiechris48) reported

    @kingprawnball @WeAreOpenreach @EE Surely, if it’s an issue from the decision Openreach made, EE can’t be to blame for the slow speeds?

  • BaroqueChic
    ⚫️ ElleQat (@BaroqueChic) reported

    @EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?

  • r45her
    Simon Pearce 😈🏒🤘 (@r45her) reported

    @smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract

  • Surviving_LADa
    Nick (@Surviving_LADa) reported

    If you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!