EE Outage in Cowes, Isle of Wight, England

@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

@EE My broadband/internet signal is terrible.

@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.

@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

@EE Hi I was sorting a problem out on here yesterday about not being able to gift data to my phone and iPad and was having another department contact me about the issue , no one contacted me . Been without data since last Thursday !

@EE help please

@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

@EE Hi Andy, existing customer here was looking to upgrade

@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴

@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.

@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.

@EE Yes currently I am a pay monthly customer

@bobbibalf7 @MattyElliott00 @EE Customer service have been alright with me, they get it wrong every time but once I tell them it’s with the ombudsman they shut up and apologise. EE themselves genuinely are the worst company, procedures that are in place and the mistakes they make are abysmal

@brie_for @EE The whole point is to kill off any infected so they don’t reach Jackson. He didn’t help people in the first game and there’s no indication he’d changed. And no they wouldn’t just automatically say their name and Joel gave his own name away.

@EE Hi, my friend doesn’t receive my text messages from my IPhone, she hasn’t blocked me accidentally as I can receive her’s she’s the only one I have this problem with and it’s been going on now for a while, can you suggest anything please?

@EE it's not so much the 4.5% that i have an issue with (although i do). it's more the fact that this was slipped in hoping that people won't notice. as an aside, how do you know that i'm not financially vulnerable?

@honestjon74 @EE We are sorry to hear that. Please get your son to message us directly so we can check to see what has caused the issue here. -Mohsin

@EE I'm currently a customer and I am interested in moving from a physical am to an e-sim Is it possible to do this without changing my plan

Love how @EE will fail to apply a discount code for a contract ,over charge you on it, agree to pay back what they over charged you ,then refuse to pay anything back past 3 months ,blame me for it ,and fail to answer my complaints procedure and close it without contacting me.

@samsunguk @ee - yet again poor service! Will I EVER see my free smartwatch or are they like #unicorn turds? #disappointed #customerservice

@SueH1608 @AngryBritain @EE Yup and rhats before tomorrow's budget. God help us.