EE Outage in Sandown, Isle of Wight, England

@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.

@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

@EE Hi Andy, existing customer here was looking to upgrade

@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴

@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.

@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.

@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

@Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.

Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option

@EE signal/network is absolutely shocking and shit today

@EE is quite possibly the worst company I’ve ever come across

@EE Ah ok! Didn’t want to click it until I knew it was legit thankfully! Thank you for the help!

@EE can you tell me how I can cancel my mother’s contract please

@EE upgraded online & I have received an email that you need “a bit more information from me” Can you tell what information you’ll need as I’ve been with you for well over 15 years! I just want to upgrade my sim only deal, upgraded online to avoid customer service calls

@EE I’m having issues making calls and can’t even login to EE. Are there currently any problems with the network?

@EE hi ya, I'm a customer.kf yours but fkr some reason when I send a text message he automatically sends 2 or 3 times but with me only sending once

@ee your online repair form is broken, I have lifetime warranty showing on my phone in MyEE. The PDF generated after ordering a repair, says that it's out of warranty and I will need to pay, even though repair process I went through told me it was covered....

@EE hi are there any issues reported in the Gants Hill area (IG2) as my phone won’t call out or receive calls (but my WhatsApp is fine)?

@EE you utterly despicable company. How bloody dare you. So very glad I am no longer a customer.

Do NOT use @EE They have been taking payments from a vulnerable man’s account who has such bad Alzheimer’s he cannot use his phone. They were contacted by three different people to let them know. They sent multiple bills after his death. #Liars #exploitation #cheats

*******... just see the price of the S21 Ultra on @EE Can I justify £90+VAT and Insurance on top....

@ee when your systems fail to send texts how do you justify suggesting reporting via text #grossincompetence