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EE Outage Report in Portsmouth, England

Why is my EE service not working?

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The latest reports from users having issues in Portsmouth come from postal codes PO5 and PO2 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Portsmouth, England

The most recent EE outage reports came from the following cities: Portsmouth, Cowes, Sandown, Ryde, East Cowes, Waterlooville, Newport, and Eastleigh.

CityProblem TypeReport Time
Portsmouth Internet 2 days ago
Portsmouth Internet 6 days ago
Portsmouth Internet 9 days ago
Cowes Internet 14 days ago
Sandown Phone 24 days ago
Portsmouth Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • keiranotooleUK
    Keiran O'Toole (@keiranotooleUK) reported from Newport, England

    @SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

  • BradSaundersPfc
    Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England

    Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option

  • JustDuane86
    Duane Grosvenor (@JustDuane86) reported from Portsmouth, England

    @EE Hi Andy, existing customer here was looking to upgrade

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.

  • DonnaJonesPCC
    Donna Jones (@DonnaJonesPCC) reported from Portsmouth, England

    @LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴

  • Hopppers
    Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • sophanguss
    Soph💋 (@sophanguss) reported from Portsmouth, England

    @EE signal/network is absolutely shocking and shit today

  • davidpaulmather
    David Mather (@davidpaulmather) reported from Locks Heath, England

    @EE The problem is that the coverage in Whiteley is awful.

  • thatcedric
    The Curse of Cedric at The Capitol V (@thatcedric) reported from Portsmouth, England

    No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.

  • hayleyderry
    HD (@hayleyderry) reported from Portsmouth, England

    @EE is quite possibly the worst company I’ve ever come across

  • Robbiec1983
    Robert Cox (@Robbiec1983) reported from Portsmouth, England

    @EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.

  • walsallwanderer
    gavin smith (@walsallwanderer) reported from Hedge End, England

    @EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

  • olafhorne
    Olaf Horne (@olafhorne) reported from Portsmouth, England

    @EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

  • Meggxn__
    Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England

    @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

  • BradSaundersPfc
    Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England

    @Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.

  • domhoughton96
    Dom houghton (@domhoughton96) reported from Newport, England

    @EE Ah ok! Didn’t want to click it until I knew it was legit thankfully! Thank you for the help!

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • Sean_G90
    Sean G 👁‍🗨 (@Sean_G90) reported from Eastleigh, England

    @EE Once I log in any button within the store will make me go here. I get I have a upgrade available but that don’t help for getting an Apple Watch.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hitscharming
    JoshiLoveArsenalFC🆒 (@hitscharming) reported

    @EE connection network signal has been so bad. It's gone 10 times worse. What has changed? Don't say too many people using it or buildings. Cuz I had the same buildings here for years and all of the sudden this 5G has destroyed connection signal.

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • jelterps
    Terpsichore (@jelterps) reported

    @EE what is happening to the internet connection for Holmfirth? I was woken in the middle of the night by my alarm because the internet was down and is still not working. When will you restore it?

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • hitscharming
    JoshiLoveArsenalFC🆒 (@hitscharming) reported

    @EE connection network signal has been so bad. It's gone 10 times worse. What has changed? Don't say too many people using it or buildings. Cuz I had the same buildings here for years and all of the sudden this 5G has destroyed connection signal.

  • Stefani19821984
    Stefanie (@Stefani19821984) reported

    @EE I don't undertstand. I was very specifically advised on a call to EE to purchase a anothet phoneline for the new phone. I am currently paying for 2 separate EE lines until 1 is closed down. You were very clear I could call you to swap my current no from the old ph to the new ph?