EE outages and service status in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Portsmouth, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Jul 9, 12:21 PM GMT+1.
- Internet (67%)
- TV (17%)
- Phone (17%)
The latest reports from users having issues in Portsmouth come from postal codes PO2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent EE outage reports came from the following cities: Portsmouth, Fareham, Emsworth, Waterlooville, Gosport, Newport, and Sandown.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Internet | 23 minutes ago |
|
Portsmouth
|
Internet | 16 hours ago |
|
Fareham
|
TV | 12 days ago |
|
Emsworth
|
Internet | 13 days ago |
|
Waterlooville
|
Internet | 16 days ago |
|
Portsmouth
|
Phone | 27 days ago |
Community Discussion
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EE Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Duane Grosvenor (@JustDuane86) reported from Portsmouth, England@EE Hi Andy, existing customer here was looking to upgrade
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❌⭕️🌅 AHTD XOTWOD (@Dizzy_Giraffe) reported from Newport, EnglandSuper compassion from @SamsungMobile who wouldn’t honour earbuds 2 promo with @EE because although the disabled customer met the conditions and tried daily to claim online - they tell the disabled customer who can’t read - that they can’t help & they should have read the T&C’s
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Soph💋 (@sophanguss) reported from Portsmouth, England@EE signal/network is absolutely shocking and shit today
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Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England@Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.
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Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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Jessie (@Jessie11512434) reported from Shanklin, England@CaravanNut @AppleTV @EE Apple products are ****
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Pete Matheson (@petematheson) reported from Locks Heath, EnglandAre you having problems @EE ? Both my iPhone and Pixel had their Data disabled this morning. Had to go and manually enable data on both phones for them to work 🥴
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MrsHat (@Mrs_Hat) reported from Havant, EnglandWhat is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Adam Davies (@adamd72) reported from Fawley, England@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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Joanna Quade (@jejquade) reported from Fareham, England@EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?
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Sean G 👁🗨 (@Sean_G90) reported from Eastleigh, England@EE Once I log in any button within the store will make me go here. I get I have a upgrade available but that don’t help for getting an Apple Watch.
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HD (@hayleyderry) reported from Portsmouth, England@EE is quite possibly the worst company I’ve ever come across
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Olaf Horne (@olafhorne) reported from Portsmouth, England@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps
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Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England@EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it
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David Mather (@davidmatheredu) reported from Fareham, England@EE - why has your network coverage been so poor recently?
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gavin smith (@walsallwanderer) reported from Hedge End, England@EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now
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Donna Jones (@DonnaJonesPCC) reported from Portsmouth, England@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴
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Mike T (@Tutts558) reported from Fareham, England@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.
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David Mather (@davidpaulmather) reported from Locks Heath, England@EE The problem is that the coverage in Whiteley is awful.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole E (@Nicky_2900) reportedAbsolutely shocking service from @EE System failed to apply my agreed spend cap and plan upgrade after a phone call, letting bill skyrocket to £160. Ofcom rules say you can’t bill for over-cap system errors. I need a manager to pull my file and message me now.
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Stanley_Peacorp (@Stanley_Peacorp) reported@EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.
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Michelle Edmundson 💙 (@Shellebags) reported@EE Absolutely disgusted by your team. I’m in France driving to Switzerland & my service won’t work because you changed my price plan even though I’ve called twice to check roaming would be ok. I’ve got an 850km drive, no maps and your solution? Buy a sim and you’ll give me £20?
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Colin Gale AFC LD (@colingale) reportedI see posts on here slating @EE I have been a broadband customer since 2017 and earlier this year I took out a phone contract and got a great deal as I now have both with them. I have been very happy with their service.
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JC (@jaykona3670) reported@EE I have called this number many times, I’ve replied to the text messages, I’ve done everything EE have suggested and all it’s achieved is frustration, my afternoon wasted and I’m no further ron. So can you get me someone who can fix this without wasting anymore of my time.
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F3spirit (@originaf3spirit) reported@EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?
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Grant (@GrantGT3RS) reported@britishchick21 @EE The service in my area has become awful. I can barely get one bar of signal indoors. What happened to EE?
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BROTHERLYY (@Oj_jman) reported@EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again
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Stuart Smith (@Galaxy42_) reported@EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.
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darren styles (@darrenjstyles) reported@EE The frustration is you trust openreach to fix something and they don’t, at the end of it is a customer who has been given no information as to what’s going on. I finally managed to speak to someone who has tried to get the ball rolling again.