EE Outage Report in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Portsmouth come from postal codes PO2, PO5 and PO4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Portsmouth, England
The most recent EE outage reports came from the following cities: Southampton, Portsmouth, Havant, Ryde, Clanfield, Gosport, Eastleigh, Waterlooville and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Portsmouth |
Phone | |
| Portsmouth |
Internet | |
| Portsmouth |
Phone | |
| Southampton |
TV | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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David Spencer-Besant
(@BesantDavid) reported
from
Waterlooville, England
@EE Hi I was sorting a problem out on here yesterday about not being able to gift data to my phone and iPad and was having another department contact me about the issue , no one contacted me . Been without data since last Thursday !
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Vivienne 🖤🐟🏠 Wear A Mask
(@Vdweller) reported
from
Southampton, England
@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.
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Liam
(@LiamGTheatre) reported
from
Southampton, England
Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Beckie Brown
(@BeckieLBrown) reported
from
Northwood, England
@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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Jessie
(@Jessie11512434) reported
from
Shanklin, England
@CaravanNut @AppleTV @EE Apple products are ****
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Gavin Reeman
(@GavinReeman) reported
from
Southampton, England
@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Callum Leech
(@CallumAJLeech) reported
from
Southampton, England
@EE is your website down? Or is it just convenient timing for me to change my plan…
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Steve Sheridan
(@stevesheridan) reported
from
Ryde, England
@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
@EE I get the same problem on all my devices but I will try clearing the cache/cookies again
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE help please
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John Rowland
(@John_Rowland_PM) reported
from
Havant, England
@tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
What is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE My broadband/internet signal is terrible.
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Lauren Cawte
(@LaurenCawte1706) reported
from
Hill Head, England
@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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Adam Davies
(@adamd72) reported
from
Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shady🇺🇦
(@ShadyLev) reported
Spent 20 min trying to log into @EE mobile app... Added 5 quid no problem there. But when I want to buy a pack or data add-on IT DOESN'T WORK. Not on the app not on the browser. They just yoinked my money nice :)
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🌬 • ° ~ /) /\ /\/ ~ ° • 🌬
(@OX_LND) reported
@EE I've a new sim, with the old having 35GB, how do I port over? The PAC code will not work, I cannot get through to customer service, ty
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Matty
(@Hempomatt) reported
It’s a little bit worrying how hard it is to get through to EE when you’re not already a customer? I’m trying to take out a new contract but it’s so ******* hard as no numbers work or it won’t let me go past first stage as I don’t have EE Number @EE
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T
(@tialgoss) reported
@EE Issues with signal seem to be happening far too regularly lately!
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ashton
(@earthtoashton) reported
@EE I'm having issues when making phone calls or answering phone calls as I can hear the people on the other end of the phone but they can't hear me. Can you help, please?
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Luke
(@Luke43738537) reported
@EE disgusting customer service, I have been a customer for 15 years and the service I have just been given is resulting in 4 mobile contracts cancelling and going elsewhere
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Sanj
(@Sanjcr1) reported
@EE Been trying to contact you for weeks! Your connection is terrible! Can’t even use any phones most of the time because of network being down!
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Chris Maddern
(@ChrisM1878) reported
@sophielouisecc @EE You literally oppose everything don't you. It must be awful to be this bitter and twisted at your age. It's clearly been triggered by some sort of life experience
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lucifer fletcher
(@lewisfletcher8) reported
@EE Hi sorry for the late reply, I’ve not nope, I did call up and they said the 5g part of the new mast has broken after 2 days and couldn’t give me a time frame when it would be back up and running unfortunately Lewis
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Dave
(@Dave_724) reported
What a **** show @EE is i don’t know how they can call them selfs the UK’s best network when you can’t even speak to someone on the phone without going through 20 different options to add to it they lost my account details.