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EE outages and service status in Portsmouth, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Phone.
  • The most recent signal from this area was received May 21, 3:31 AM GMT+1.
  • 67% Total Blackout (67%)
  • 33% Phone (33%)

The latest reports from users having issues in Portsmouth come from postal codes PO2 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at EE

EE is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Portsmouth, England

The most recent EE outage reports came from the following cities: Newport, Sandown, Portsmouth, Eastleigh, and Fareham.

CityProblem TypeReport Time
Newport Total Blackout 5 days ago
Sandown Phone 7 days ago
Portsmouth Total Blackout 23 days ago
Eastleigh Wi-fi 1 month ago
Fareham Total Blackout 1 month ago
Portsmouth Total Blackout 1 month ago

Nearby cities with recent reports

Newport

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • BradSaundersPfc
    Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England

    Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option

  • olafhorne
    Olaf Horne (@olafhorne) reported from Portsmouth, England

    @EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

  • Hopppers
    Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • keiranotooleUK
    Keiran O'Toole (@keiranotooleUK) reported from Newport, England

    @SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

  • LaurenCawte1706
    Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England

    @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

  • stevesheridan
    Steve Sheridan (@stevesheridan) reported from Ryde, England

    @EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.

  • jamiefox83
    Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • Mrs_Hat
    MrsHat (@Mrs_Hat) reported from Havant, England

    Hi @EE, I’ve orders my new phone upgrade and Apple Watch today buy I’ve ordered the wrong watch, are you able to help or do I need to ring up?

  • Mrs_Hat
    MrsHat (@Mrs_Hat) reported from Havant, England

    @EE I get the same problem on all my devices but I will try clearing the cache/cookies again

  • BesantDavid
    David Spencer-Besant (@BesantDavid) reported from Waterlooville, England

    @EE Hi I was sorting a problem out on here yesterday about not being able to gift data to my phone and iPad and was having another department contact me about the issue , no one contacted me . Been without data since last Thursday !

  • Robbiec1983
    Robert Cox (@Robbiec1983) reported from Portsmouth, England

    @EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.

  • thatcedric
    The Curse of Cedric at The Capitol V (@thatcedric) reported from Portsmouth, England

    No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.

  • John_Rowland_PM
    John Rowland (@John_Rowland_PM) reported from Havant, England

    @tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • walsallwanderer
    gavin smith (@walsallwanderer) reported from Hedge End, England

    @EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now

  • JustDuane86
    Duane Grosvenor (@JustDuane86) reported from Portsmouth, England

    @EE Hi Andy, existing customer here was looking to upgrade

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

  • Mrs_Hat
    MrsHat (@Mrs_Hat) reported from Havant, England

    What is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red

  • jejquade
    Joanna Quade (@jejquade) reported from Fareham, England

    @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

  • Jessie11512434
    Jessie (@Jessie11512434) reported from Shanklin, England

    @CaravanNut @AppleTV @EE Apple products are ****

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KerenOrient
    Keren Harrison ⚽️ (@KerenOrient) reported

    @EE I have tried all that and it has worked overseas with no issues previously 🤔 Have turned it on and off and toggled between airplane and no airplane - only works on wifi 😢

  • artdirectionk
    ArtDirectionK (@artdirectionk) reported

    *yawn* Currently on hold with @EE...6th 📞 call 2day but it's still early. When there system runs well its grand & I have zero issues but trying to solve a problem is wretched. I have repeated 6+ time 2day "as a deaf person of over 2 years now...emailing might be a better option

  • AnPuca32
    An Púca (@AnPuca32) reported

    Started new job & get 1st wage end of July. Phoned direct debit companies such as @EE and asked for a payment break until I receive wages, they were great. However, I called Creations @CurrysServices @currys who advised me to let direct debits go unpaid. Very poor and let down!

  • Newtonpop
    Colin Raffell (@Newtonpop) reported

    @EE do you have an online chat facility please? I’ve got a problem with my daughters PAYG phone & she’s out in Australia

  • DAWS_ON_
    ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @EE Yeh it shows issues.. but I can't even WiFi call... Why is this? Why has EE gone so terrible now?

  • Boltonben
    Ben Hodson (@Boltonben) reported

    @EE @_deedee33 Love the fact your advice is to use a website to check service status and signal strength when the complaint is lack of signal / service. Think about it!?

  • annieayub1
    _Annie (@annieayub1) reported

    @EE no signal problem,Internet only working near where the router is,please help??

  • ssaarraahhttaay
    Sarah Taylor (@ssaarraahhttaay) reported

    @EE thoroughly disgusted with treatment today from Ee! Does it really take 5 days to get back to me with a complaint originally raised in February!!!!!!! Apparently managers don’t speak to the public!!!

  • GorwayGlobal
    JayEnAar (@GorwayGlobal) reported

    Dear @EE Your website sucks. After logging in why on earth does it keep reverting to the opening page after every munu choice I make. All I wanted to do was to set up EU roaming (and be billed 2.72 per day) for ONE of the 3 SIMs on my account. Your website defeated me.

  • gtfcmatt
    Matt Martin (@gtfcmatt) reported

    @EE Im logging into my account and its saying an account couldnt be found to match the user ID. Could you help me please. Thanks 👍