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EE Outage Report in Portsmouth, England

Why is my EE service not working?

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The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Portsmouth, England

The most recent EE outage reports came from the following cities: Portsmouth, Cowes, Sandown, Ryde, East Cowes, Waterlooville, Newport, and Eastleigh.

CityProblem TypeReport Time
Portsmouth Internet 4 days ago
Portsmouth Internet 9 days ago
Portsmouth Internet 12 days ago
Cowes Internet 17 days ago
Sandown Phone 27 days ago
Portsmouth Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • hayleyderry
    HD (@hayleyderry) reported from Portsmouth, England

    @EE is quite possibly the worst company I’ve ever come across

  • JustDuane86
    Duane Grosvenor (@JustDuane86) reported from Portsmouth, England

    @EE Hi Andy, existing customer here was looking to upgrade

  • domhoughton96
    Dom houghton (@domhoughton96) reported from Newport, England

    @EE Ah ok! Didn’t want to click it until I knew it was legit thankfully! Thank you for the help!

  • BradSaundersPfc
    Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England

    Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option

  • BradSaundersPfc
    Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England

    @Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.

  • DonnaJonesPCC
    Donna Jones (@DonnaJonesPCC) reported from Portsmouth, England

    @LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.

  • sophanguss
    Soph💋 (@sophanguss) reported from Portsmouth, England

    @EE signal/network is absolutely shocking and shit today

  • Robbiec1983
    Robert Cox (@Robbiec1983) reported from Portsmouth, England

    @EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • davidpaulmather
    David Mather (@davidpaulmather) reported from Locks Heath, England

    @EE The problem is that the coverage in Whiteley is awful.

  • Sean_G90
    Sean G 👁‍🗨 (@Sean_G90) reported from Eastleigh, England

    @EE Once I log in any button within the store will make me go here. I get I have a upgrade available but that don’t help for getting an Apple Watch.

  • Meggxn__
    Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England

    @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

  • olafhorne
    Olaf Horne (@olafhorne) reported from Portsmouth, England

    @EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

  • Hopppers
    Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • walsallwanderer
    gavin smith (@walsallwanderer) reported from Hedge End, England

    @EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now

  • keiranotooleUK
    Keiran O'Toole (@keiranotooleUK) reported from Newport, England

    @SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

  • thatcedric
    The Curse of Cedric at The Capitol V (@thatcedric) reported from Portsmouth, England

    No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Crysta80
    Amanda (@Crysta80) reported

    @OpenreachHelp We have full fibre installation done and no activation due to a right mess your side. @EE, us and your poor engineers are exasperated

  • GreyWolfDesignz
    AJ 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported

    @EE You misunderstand, I was congratulating you on providing a service I could actually use, couldn't fault it at all! Was surprised to get a phone signal 412ft up there but I did!

  • tigger204294583
    tigger2 (@tigger204294583) reported

    @EE Hi EE please help. Just transferred all data from my old iPhone to new one including SIM and now I cannot make phone calls, even to you. Have no other way of contacting you?

  • BristolShaun87
    Shaun (@BristolShaun87) reported

    Everyone avoid @EE Very poor customer service and full of lies. i honestly recommend another network provider, i been through hell with @EE recently and will never go back....ever!!

  • Gatherer1234
    Gatherer (@Gatherer1234) reported

    @EE moving from vodafone, signed with ee but not got sim card after 1 week (did get direct debit mandate info). Phoned customer service but they have to verify account by sending text to the sim I haven't received yet, Genius! Have cancelled bank direct debit and signed with o2

  • MylesTolley
    🦅Myles🐺 (@MylesTolley) reported

    Ayo @EE what’s going on with your signal coverage over the Black Country - Walsall /Wolvo areas??? Dropping everywhere and some places nothing at all!?

  • vodosioskbaas
    💙💛madman (@vodosioskbaas) reported

    @EE you can get it cheaper elsewhere with ee as a provider because they can obvioulsy sell access to they network cheaper to third parties than they will sell it to you. price gauging much? yes i think so. they are also unhelpful and cant price match till you say you are leaving

  • SimSimB91
    Simon Blackler (@SimSimB91) reported

    @EE Trying to set up a MyEE account but says my number is already registered. Literally just bought this from the shop today. Any help?!

  • Newton_Durham
    Chris (@Newton_Durham) reported

    Hey @EE, is there any reported congestion in the DL postcode area currently? Trying to call from Australia and getting a network congested voice message currently. This is to landline and mobiles on the ee network.

  • welshgreek
    charlie stephanakis (@welshgreek) reported

    @EE If there is a mast that is broken or not working properly associated with the centre of Cardiff especially Pontcanna. I think EE should be honest so that people can actually get a network that works