EE Outage Report in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Portsmouth come from postal codes PO1 and PO2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Portsmouth, England
The most recent EE outage reports came from the following cities: Waterlooville, Portsmouth, Fareham, Southampton, Eastleigh, Ryde and Newport.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Beckie Brown
(@BeckieLBrown) reported
from
Northwood, England
@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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David Spencer-Besant
(@BesantDavid) reported
from
Waterlooville, England
@EE Hi I was sorting a problem out on here yesterday about not being able to gift data to my phone and iPad and was having another department contact me about the issue , no one contacted me . Been without data since last Thursday !
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Mike T
(@Tutts558) reported
from
Fareham, England
@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE My broadband/internet signal is terrible.
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Keiran O'Toole
(@keiranotooleUK) reported
from
Newport, England
@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
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Donna Jones
(@DonnaJonesPCC) reported
from
Portsmouth, England
@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴
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Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Gavin Reeman
(@GavinReeman) reported
from
Southampton, England
@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?
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Megganメガン 🖤✨
(@Meggxn__) reported
from
Eastleigh, England
@EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it
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Duane Grosvenor
(@JustDuane86) reported
from
Portsmouth, England
@EE Hi Andy, existing customer here was looking to upgrade
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Steve Sheridan
(@stevesheridan) reported
from
Ryde, England
@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE help please
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Liam
(@LiamGTheatre) reported
from
Southampton, England
Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Olaf Horne
(@olafhorne) reported
from
Portsmouth, England
@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps
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Simon Hopkins
(@Hopppers) reported
from
Eastleigh, England
This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund
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Lauren Cawte
(@LaurenCawte1706) reported
from
Hill Head, England
@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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Vivienne 🖤🐟🏠 Wear A Mask
(@Vdweller) reported
from
Southampton, England
@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Phil
(@philce) reported
@EE Mobile data is very poor, calls failing all day. Whats going on? Postcode LE3 6DP
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Lucywillim
(@lucywillim) reported
@IBigIBen @EE I can’t use my 4G either but equally my WiFi through Vodafone won’t connect either? Anyone else having a WiFi issue too?
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Daniel Pearce
(@DanielP59006909) reported
@EE no 4g or Internet through WiFi? Would be nice if you told customers there's an issue.
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Wildkat IT
(@wildkatuk) reported
@EE @theadamthorpe Hi guys, EE seems to be very slow or down in Newcastle in multiple locations/masts.
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ebony
(@Thinkingthings7) reported
@EE @that_suit The social media team are the representatives of the company here. Who has authority to do what is EE’s issue, not mine.
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steven whittaker
(@madste821) reported
@EE hi iam in Manchester my network down
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Jordan Thomas
(@jthomasuk) reported
@EE no comma regarding your outage?! No service for the past hour
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Jimmy R
(@ElectricBearCom) reported
@EE @SamKompfner Typical big business, never want to admit there's a widespread problem
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Kevin
(@ka86) reported
@EE @SamKompfner I dunno how the comms team clearly don’t communicate with the operations team surely they must know that the network is down.