EE outages and service status in Portsmouth, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- Total Blackout (75%)
- Wi-fi (25%)
The latest reports from users having issues in Portsmouth come from postal codes PO2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent EE outage reports came from the following cities: Portsmouth, Eastleigh, Fareham, and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Total Blackout | 15 days ago |
|
Eastleigh
|
Wi-fi | 28 days ago |
|
Fareham
|
Total Blackout | 28 days ago |
|
Portsmouth
|
Total Blackout | 29 days ago |
|
Portsmouth
|
Internet | 2 months ago |
|
Portsmouth
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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❌⭕️🌅 AHTD XOTWOD (@Dizzy_Giraffe) reported from Newport, EnglandSuper compassion from @SamsungMobile who wouldn’t honour earbuds 2 promo with @EE because although the disabled customer met the conditions and tried daily to claim online - they tell the disabled customer who can’t read - that they can’t help & they should have read the T&C’s
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Keiran O'Toole (@keiranotooleUK) reported from Newport, England@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
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Mike T (@Tutts558) reported from Fareham, England@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.
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Donna Jones (@DonnaJonesPCC) reported from Portsmouth, England@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Jamie Fox (@jamiefox83) reported from Gosport, England@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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gavin smith (@walsallwanderer) reported from Hedge End, England@EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now
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Charlie Gamble (@_charliegamble) reported from Eastleigh, EnglandHi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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The Curse of Cedric at The Capitol V (@thatcedric) reported from Portsmouth, EnglandNo @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.
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Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England@Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.
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David Spencer-Besant (@BesantDavid) reported from Waterlooville, England@EE Hi I was sorting a problem out on here yesterday about not being able to gift data to my phone and iPad and was having another department contact me about the issue , no one contacted me . Been without data since last Thursday !
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Dom houghton (@domhoughton96) reported from Newport, England@EE Ah ok! Didn’t want to click it until I knew it was legit thankfully! Thank you for the help!
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Beckie Brown (@BeckieLBrown) reported from Northwood, England@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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John Rowland (@John_Rowland_PM) reported from Havant, England@tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.
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MrsHat (@Mrs_Hat) reported from Havant, EnglandWhat is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red
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Jessie (@Jessie11512434) reported from Shanklin, England@CaravanNut @AppleTV @EE Apple products are ****
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Soph💋 (@sophanguss) reported from Portsmouth, England@EE signal/network is absolutely shocking and shit today
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MrsHat (@Mrs_Hat) reported from Havant, England@EE I get the same problem on all my devices but I will try clearing the cache/cookies again
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
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Robert Cox (@Robbiec1983) reported from Portsmouth, England@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Handsome Nick (@Nicklo2k) reported@EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE
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Bodz84 (@AFCBUDDY85) reported@Skytv just know the football season finishes May 30th. If this persists i'll cancel my Subscription. its that simple @EE you got some random being a fake on twitter using your logo
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RaSHiDa (@ItsOnlyRash) reported@EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?
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ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported@EE Hello? Anyone,? I got kids trying to study for a levels and I work remote. Annoyingly useless. Never an issue over ten years with BT here. Seems you take over and just continual issues. Just sort it out I don't want to call anyone just FIX THE ISSUE
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Ethan Keating (@TheParagram) reportedSo the cheapest to renew my @bt_uk contract is £57 a month but a new customer can get it for £38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense
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The Laughing Gooner (@pascalgrimandi) reported@EE The app is awful. Why won't you just come out and admit you're having major issues with it? I can't even manage my home broadband through it. It worked fine a week ago.
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lee harris (@leeharris85) reported@EE how do you make a complaint about customer service?
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Alex Smerdon (@alex_smerdon) reported@EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.
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RaSHiDa (@ItsOnlyRash) reported@EE I havent got access to any other phones 😫 i cant do it from the EE app either, it's terrible and my WiFi here is crap, too!
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Reformdbohemian (@reformdbohemian) reportedIf you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.