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EE Outage Report in Portsmouth, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at EE

EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Portsmouth, England

The most recent EE outage reports came from the following cities: Portsmouth, Cowes, Sandown, Ryde, East Cowes, Waterlooville, and Newport.

CityProblem TypeReport Time
Portsmouth Internet 5 days ago
Portsmouth Internet 10 days ago
Portsmouth Internet 13 days ago
Cowes Internet 18 days ago
Sandown Phone 28 days ago
Portsmouth Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • JustDuane86
    Duane Grosvenor (@JustDuane86) reported from Portsmouth, England

    @EE Hi Andy, existing customer here was looking to upgrade

  • BeckieLBrown
    Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • davidpaulmather
    David Mather (@davidpaulmather) reported from Locks Heath, England

    @EE The problem is that the coverage in Whiteley is awful.

  • Meggxn__
    Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England

    @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

  • sophanguss
    Soph💋 (@sophanguss) reported from Portsmouth, England

    @EE signal/network is absolutely shocking and shit today

  • hayleyderry
    HD (@hayleyderry) reported from Portsmouth, England

    @EE is quite possibly the worst company I’ve ever come across

  • BesantDavid
    David Spencer-Besant (@BesantDavid) reported from Waterlooville, England

    @EE Hi I was sorting a problem out on here yesterday about not being able to gift data to my phone and iPad and was having another department contact me about the issue , no one contacted me . Been without data since last Thursday !

  • thatcedric
    The Curse of Cedric at The Capitol V (@thatcedric) reported from Portsmouth, England

    No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.

  • DonnaJonesPCC
    Donna Jones (@DonnaJonesPCC) reported from Portsmouth, England

    @LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

  • LaurenCawte1706
    Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England

    @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • BradSaundersPfc
    Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England

    @Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.

  • Robbiec1983
    Robert Cox (@Robbiec1983) reported from Portsmouth, England

    @EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.

  • BradSaundersPfc
    Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England

    Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option

  • olafhorne
    Olaf Horne (@olafhorne) reported from Portsmouth, England

    @EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

  • keiranotooleUK
    Keiran O'Toole (@keiranotooleUK) reported from Newport, England

    @SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

  • stevesheridan
    Steve Sheridan (@stevesheridan) reported from Ryde, England

    @EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.

  • Hopppers
    Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • agustin
    Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • sergedesignss
    serge designs. (@sergedesignss) reported

    My data on @ee is bugging out??? How do i fix it?

  • Chef1Wayner
    Chef One (@Chef1Wayner) reported

    Such an amazing day at Silverstone soured only by the ineptitude of @O2 @ee are running 5G at almost 300mbps and @VodafoneUK brought extra mobile masts to cope with the load. O2 have masts down and are working their hardest to resolve. Absolute rubbish.

  • greensyncro
    Andi (@greensyncro) reported

    @EE Spend time sorted no out the ongoing signal issues for real customers please, before making stupidly expensive adverts that do not represent the service that most of us receive. It’s rather insulting to see this when I pay £260/ month and I can’t even make a phone call

  • Vipermo
    Tang (@Vipermo) reported

    @EE Don’t know why @EE drop these tweets about other networks almost every reply is telling there how **** there network is. I think bad marketing.

  • JPWR_1984
    Jay (@JPWR_1984) reported

    @EE What is going on with your network? 4 times in the past 30 minutes my calls have been cut off when the signal is at full then drops to nothing and says ‘call failed’ The data also goes from 4G to E. so annoying.

  • LadyNanBullen
    Dominique Hamblin (@LadyNanBullen) reported from Uffington, England

    @EE hi, there appears to be a problem with very poor/lack of signal in the SN7 area at the moment?

  • nickyteeee
    nick thompson (@nickyteeee) reported

    Yet again no @EE service in my area - becoming a bit of a regular occurrence now! #comeonits2021 #timetochangeprovider

  • CFelvus
    Chris F (@CFelvus) reported

    @EE service outage in np4 postcode?

  • Lucan_Mor
    Wandering Tiger (@Lucan_Mor) reported

    @zuza_real Ah yeah, there was a guy at @EE who sorted everything out for me. Years later there was a woman there who did too. MY customer service guys (n gals)!