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EE outages and service status in Portsmouth, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% Phone (20%)

The latest reports from users having issues in Portsmouth come from postal codes PO5 , PO2 and PO6 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Portsmouth, England

The most recent EE outage reports came from the following cities: Portsmouth, Gosport, Newport, Fareham, Emsworth, and Waterlooville.

CityProblem TypeReport Time
Portsmouth Internet 8 days ago
Portsmouth Internet 16 days ago
Gosport Total Blackout 17 days ago
Newport Internet 23 days ago
Portsmouth Phone 26 days ago
Portsmouth Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • BesantDavid
    David Spencer-Besant (@BesantDavid) reported from Waterlooville, England

    @EE Hi I was sorting a problem out on here yesterday about not being able to gift data to my phone and iPad and was having another department contact me about the issue , no one contacted me . Been without data since last Thursday !

  • sophanguss
    Soph💋 (@sophanguss) reported from Portsmouth, England

    @EE signal/network is absolutely shocking and shit today

  • Mrs_Hat
    MrsHat (@Mrs_Hat) reported from Havant, England

    @EE I get the same problem on all my devices but I will try clearing the cache/cookies again

  • Hopppers
    Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • petematheson
    Pete Matheson (@petematheson) reported from Locks Heath, England

    Are you having problems @EE ? Both my iPhone and Pixel had their Data disabled this morning. Had to go and manually enable data on both phones for them to work 🥴

  • Mrs_Hat
    MrsHat (@Mrs_Hat) reported from Havant, England

    What is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE My broadband/internet signal is terrible.

  • davidpaulmather
    David Mather (@davidpaulmather) reported from Locks Heath, England

    @EE The problem is that the coverage in Whiteley is awful.

  • Sean_G90
    Sean G 👁‍🗨 (@Sean_G90) reported from Eastleigh, England

    @EE Once I log in any button within the store will make me go here. I get I have a upgrade available but that don’t help for getting an Apple Watch.

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

  • BeckieLBrown
    Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • stevesheridan
    Steve Sheridan (@stevesheridan) reported from Ryde, England

    @EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.

  • _charliegamble
    Charlie Gamble (@_charliegamble) reported from Eastleigh, England

    Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

  • jejquade
    Joanna Quade (@jejquade) reported from Fareham, England

    @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

  • Robbiec1983
    Robert Cox (@Robbiec1983) reported from Portsmouth, England

    @EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.

  • thatcedric
    The Curse of Cedric at The Capitol V (@thatcedric) reported from Portsmouth, England

    No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.

  • keiranotooleUK
    Keiran O'Toole (@keiranotooleUK) reported from Newport, England

    @SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.

  • hayleyderry
    HD (@hayleyderry) reported from Portsmouth, England

    @EE is quite possibly the worst company I’ve ever come across

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MissCatTrap
    🚂 MissCatTrap 🏳️‍⚧️ (@MissCatTrap) reported

    @chriscollins462 @EE True well it’s already filed but I’d rather just have the router replaced as anyone with a braincell can tell that’s the problem

  • Hepworthclare
    Clare Hepworth OBE (@Hepworthclare) reported

    @akaMrsO @Hlrybuck @EE The people in my local ee shop are very nice. But They are so laid back -they're almost supine. BT owns EE - and they are just as bad. I am not comfortable in this digital age. Bring back carrier pigeons, morse code, proper telephones, the abacus and television with 3 Channels.

  • SirCHUCKY
    James Bowen (@SirCHUCKY) reported

    @EE, very refreshing to cancel a new TV contract and not even have someone trying to negotiate so I stay. I have 5 phone lines, a tablet and broadband with you already and the red carpet was rolled out when I said the word cancel. At least @skytv put the effort in.

  • AndyWestern
    Andrew Western (@AndyWestern) reported

    @EE absolutely fantastic that our broadband has cut out 4 times in the last 20 minutes or so 🙃

  • 90Beasty
    Beasty 90 (@90Beasty) reported

    @EE I cant do either, i have no money to get a new sim or anyone willin to help with call via the landline

  • AJHobbsy
    Andy Hobbs (@AJHobbsy) reported

    Customer service at @EE still no better after all these years #disappointed

  • benwhitworth1
    Ben Whitworth (@benwhitworth1) reported

    @McWhirterAlex @StevenShorrock Agree with those observations. Generally, it’s got worse - places and drives that I used to make calls without issue, now frequently cut out. What’s going on @EE - it’s not like phone contracts are cheap!

  • SurinderRehal
    Surinder (@SurinderRehal) reported

    @EE Guess what? It’s still not working. I don’t want to use an idiotic bot. Send me a direct message. I’ll send you a reply with my postcode and address and when it’s sorted by you then tell me. You pay me nothing I pay you so I’d expect you to fix it. No doubt you will ignore

  • bahallathegreat
    Emily Atkins (@bahallathegreat) reported

    @EE any chance someone could help me with the mobile app trying to put a new card details but it’s not showing up. I’m pay as you go and desperate to put on credit

  • RossGibbs78
    RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported

    @SkyHelpTeam is there a problem with the mobile signal or outage as I can't ring my dad on sky network or my mum on @EE and they can't call out to.