EE Outage Report in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Portsmouth come from postal codes PO2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Portsmouth, England
The most recent EE outage reports came from the following cities: Gosport, Eastleigh, Waterlooville, Portsmouth, Fareham, Southampton, Ryde and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Phone | |
| Eastleigh |
Wi-fi | |
| Waterlooville |
TV | |
| Portsmouth |
Internet | |
| Fareham |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Charlie Gamble
(@_charliegamble) reported
from
Eastleigh, England
Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
What is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬
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Callum Leech
(@CallumAJLeech) reported
from
Southampton, England
@EE is your website down? Or is it just convenient timing for me to change my plan…
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE My broadband/internet signal is terrible.
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Jessie
(@Jessie11512434) reported
from
Shanklin, England
@CaravanNut @AppleTV @EE Apple products are ****
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
Hi @EE, I’ve orders my new phone upgrade and Apple Watch today buy I’ve ordered the wrong watch, are you able to help or do I need to ring up?
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Vivienne 🖤🐟🏠 Wear A Mask
(@Vdweller) reported
from
Southampton, England
@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.
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Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Catherine Morrow
(@catherinemorrow) reported
from
Southampton, England
Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks
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Steve Sheridan
(@stevesheridan) reported
from
Ryde, England
@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
@EE I get the same problem on all my devices but I will try clearing the cache/cookies again
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Liam
(@LiamGTheatre) reported
from
Southampton, England
Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Rahim™ 🇬🇧🇲🇦🇺🇦
(@rahim94) reported
from
Southampton, England
@Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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John Rowland
(@John_Rowland_PM) reported
from
Havant, England
@tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.
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Nige
(@Baldsaint) reported
from
Southampton, England
@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.
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Adam Davies
(@adamd72) reported
from
Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Butterworth
(@Simonbutter1) reported
@EE I. Am trying to contact you on live chat, is it down or not open?
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Lee Ballantyne
(@lee_bally) reported
@EE 5G has been playing up since last night, internets slow as anything. Texts take ages to send and a delay in receiving. Cant answer calls or make them... tried the basics and nothing
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Martyna Jo Marciniak
(@mjmarci) reported
@EE-can you please be less awful?You are charging me 10gbp to call EU countries, in addition to the monthly70-BIG REVEAL-I still can't dial any EU numbers!!!also could you stop playing such bad music? I feel like rage-fueled Punk would match your customer's (me)current mood more
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Emily Stephenson
(@EmilySteph2) reported
@EE @mooreyS7 Here too in BS15. Started 26/07, fixed 30/07 but issues again since this morning.
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Dean Bowes
(@deanbmmv) reported
@EE Hi, is there a known outage in Darlington area? I've had no mobile data since yesterday - have rebooted phone to no luck. Regular calls and texts work fine.
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Martyna Jo Marciniak
(@mjmarci) reported
@EE I spent 2 hours with your customer service today and am still unable to make calls to the EU.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Paul Stuffins
(@PaulStuffins) reported
I have got to say, other companies can learn from @EE's customer service! Phoned up with what I thought was an odd request, the agent on the phone said "Nope that's fine, we can do that" and in less than a minute she had sorted my problem! Thank's Amber from the Business team!
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brett
(@brett39747520) reported
@EE Weymouth has 4g and pays for 5g service . same as @BTGroup internet 1000gb prices for 30gb speeds @BorisJohnson what is this . . . . . .
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Billybosun68
(@billybosun68) reported
@EE £100 to upgrade phone a month early so I can have another contract for a further 2 years. Hmmm. So the plan is cancel contact from money grabbing salesman and go somewhere else.