EE Outage Report in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Portsmouth come from postal codes PO5, PO2, PO4 and PO1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Portsmouth, England
The most recent EE outage reports came from the following cities: Ryde, Portsmouth, Eastleigh, Southampton, Havant, Clanfield, Gosport and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Ryde |
Phone | |
| Portsmouth |
Internet | |
| Ryde |
Internet | |
| Ryde |
Internet | |
| Portsmouth |
Internet | |
| Eastleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
@EE I get the same problem on all my devices but I will try clearing the cache/cookies again
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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John Rowland
(@John_Rowland_PM) reported
from
Havant, England
@tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬
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Catherine Morrow
(@catherinemorrow) reported
from
Southampton, England
Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks
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Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE My broadband/internet signal is terrible.
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Callum Leech
(@CallumAJLeech) reported
from
Southampton, England
@EE is your website down? Or is it just convenient timing for me to change my plan…
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Nige
(@Baldsaint) reported
from
Southampton, England
@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?
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Rahim™ 🇬🇧🇲🇦🇺🇦
(@rahim94) reported
from
Southampton, England
@Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.
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Adam Davies
(@adamd72) reported
from
Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
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Liam
(@LiamGTheatre) reported
from
Southampton, England
Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
What is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red
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David Mather
(@davidmatheredu) reported
from
Fareham, England
@EE - why has your network coverage been so poor recently?
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Charlie Gamble
(@_charliegamble) reported
from
Eastleigh, England
Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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Jessie
(@Jessie11512434) reported
from
Shanklin, England
@CaravanNut @AppleTV @EE Apple products are ****
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
Hi @EE, I’ve orders my new phone upgrade and Apple Watch today buy I’ve ordered the wrong watch, are you able to help or do I need to ring up?
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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lee o
(@lee_o_85) reported
So now I’m going to have to spend all day phoning @bt_uk and @EE to try and find someone to give me some kind of internet for the next 2 weeks. One of then better sort this today #awfulservice #unhappycustomer #complaint
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Simon
(@HullsGinMan) reported
from
City of Kingston upon Hull, England
What’s happened to the mobile signal in HU5 it’s bad at the best of times and totally unusable today @EE
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⁷(๑˃̵ᴗ˂̵)fiona loves izumi
(@hhorimiyaa) reported
my data doesn’t work for twitter and it’s slow now @EE count ur days i am under ur bed
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Nikos Florides
(@barbaric_) reported
@EE absolutely useless! Report faulty product and not even offered a replacement.. Oh and they like to hang up the phone on you too
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lee o
(@lee_o_85) reported
So @EE have cut off my internet as I’m meant to be changing to @bt_uk today but BT have cancelled my engineer and rebooked for 2 weeks. Without giving me any notice!! Have had nothing but trouble form BT since I agreed that change. Will not recommend them to anyone!
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Soph 🐰
(@sfysnc) reported
Left on hold for 30+ minutes with absolutely no answer or solution. Engineers who are due to show up to fix faults on the WiFi and either don’t show up, or show up at the complete wrong time then don’t bother their arses even coming back. Absolute disgrace of a company @EE
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Eleanor L
(@eleanorjlondon) reported
@EE why answer the phone in Romford but not actually speak to the caller? Rubbish customer service at Gallows Corner store too! Come on EE!
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Richard Howle
(@richardhowle) reported
Have switched to 5G broadband connection from @ThreeUK from what was a very slow fixed line (and more expensive) connection from @ee, in the Birmingham flat. Very impressed so far.
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Lara F.
(@Lf25793600) reported
@EE @LiamPayne As usual crap @EE connection... so I paid my bills but I have to use my phone data - the best part is they don’t allow me to cancel the contract without paying a penalty when they haven’t fix the issue that I first reported in 2020! #joke #neveragain #useless
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Julifriend 💙
(@julifriend69) reported
@EE I’ll bet I’m not the only former T-Mobile customer in the UK that’s really annoyed that I’m now receiving paper bills when I had previously had opted out. And I cannot stop them online, only by phoning you. Not at all helpful.