EE outages and service status in Portsmouth, England

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Portsmouth, England

The most recent EE outage reports came from the following cities: Portsmouth, Fareham, Gosport, and Newport.

City	Problem Type	Report Time
Portsmouth	Phone	4 days ago
Fareham	Phone	6 days ago
Portsmouth	Internet	1 month ago
Portsmouth	Internet	2 months ago
Gosport	Total Blackout	2 months ago
Newport	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Steve Sheridan (@stevesheridan) reported 11 minutes ago from Ryde, England

  @EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.

• 
  Dom houghton (@domhoughton96) reported 16 minutes ago from Newport, England

  @EE Ah ok! Didn’t want to click it until I knew it was legit thankfully! Thank you for the help!

• 
  MrsHat (@Mrs_Hat) reported 21 minutes ago from Havant, England

  What is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red

• 
  HD (@hayleyderry) reported 25 minutes ago from Portsmouth, England

  @EE is quite possibly the worst company I’ve ever come across

• 
  MrsHat (@Mrs_Hat) reported 25 minutes ago from Havant, England

  @EE I get the same problem on all my devices but I will try clearing the cache/cookies again

• 
  Soph💋 (@sophanguss) reported 26 minutes ago from Portsmouth, England

  @EE signal/network is absolutely shocking and shit today

• 
  Megganメガン 🖤✨ (@Meggxn__) reported 32 minutes ago from Eastleigh, England

  @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

• 
  ❌⭕️🌅 AHTD XOTWOD (@Dizzy_Giraffe) reported 34 minutes ago from Newport, England

  Super compassion from @SamsungMobile who wouldn’t honour earbuds 2 promo with @EE because although the disabled customer met the conditions and tried daily to claim online - they tell the disabled customer who can’t read - that they can’t help & they should have read the T&C’s

• 
  Joanna Quade (@jejquade) reported 34 minutes ago from Fareham, England

  @EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.

• 
  John Rowland (@John_Rowland_PM) reported 36 minutes ago from Havant, England

  @tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.

• 
  Jamie Fox (@jamiefox83) reported 40 minutes ago from Gosport, England

  @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

• 
  Joanna Quade (@jejquade) reported 41 minutes ago from Fareham, England

  @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

• 
  Duane Grosvenor (@JustDuane86) reported 42 minutes ago from Portsmouth, England

  @EE Hi Andy, existing customer here was looking to upgrade

• 
  gavin smith (@walsallwanderer) reported 47 minutes ago from Hedge End, England

  @EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now

• 
  Dave Swateridge (@DaveSwateridge) reported 49 minutes ago from Gosport, England

  @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

• 
  The Curse of Cedric at The Capitol V (@thatcedric) reported 49 minutes ago from Portsmouth, England

  No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.

• 
  Dave Swateridge (@DaveSwateridge) reported 53 minutes ago from Gosport, England

  @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

• 
  Mike T (@Tutts558) reported 54 minutes ago from Fareham, England

  @EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.

• 
  David Spencer-Besant (@BesantDavid) reported 54 minutes ago from Waterlooville, England

  @EE Hi I was sorting a problem out on here yesterday about not being able to gift data to my phone and iPad and was having another department contact me about the issue , no one contacted me . Been without data since last Thursday !

• 
  David Mather (@davidmatheredu) reported 55 minutes ago from Fareham, England

  @EE - why has your network coverage been so poor recently?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan's daughter the super supporter⚫⚪ (@Hodbow) reported 1 minute ago

  @EE my daughter signed up for your broadband on the basis of getting an iPad for £100. She has an email promising a text/email after the cooling off period. This has never materialised. She’s been into store & called and your staff couldn’t be more unhelpful.

• 
  businessdragonseye (@mentorthedragon) reported 3 minutes ago

  @LeilaniDowding @EE That ship has sailed. The old analogue phone network is being switched off in January. Either you have a mobile as backup or you buy a battery backup. (Uninterruptable Power Supply UPS). BT/EE or whatever their name is this week will supply them for vulnerable people.

• 
  Peter (@Peter_POSH) reported 3 minutes ago

  @LeilaniDowding @EE I live in the countryside and my phone signal is crap. But you can still ring 999 without a signal as it searches all networks possible to make a connection.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 10 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  mikeyjcs - trading 🇬🇧 (@mikeyjcs) reported 11 minutes ago

  @hevvuhh @EE they’re terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay £28 odd quid a month!

• 
  MindTheGap (@mindthegap2018) reported 13 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  Phil Coyne (@PhilCoyne) reported 14 minutes ago

  @EE Don't worry though, I've already contacted my MP and will send everything over to Watchdog soon. Great way to treat a disabled customer, I'm sure the public will be shocked at the behaviour of a multi million pound company 👍

• 
  David Johnston (@Daveocracy) reported 15 minutes ago

  @EE see other people have issues renewing with EE. I’ve got broadband been trying to renew existing contract for nearly 3 months, over 10 calls and chats, one call over 2 hours, today’s chat 1hr. Still not sorted asked ME to call them. your complaint Ref: C10003899253. 4th

• 
  Ed Peters (@mr_ed_peters) reported 16 minutes ago

  @LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.

• 
  Ciaran (@CiaranDerry) reported 16 minutes ago

  @EE Not having any issues i just want to know why @ITV where you RECORD a programme to watch later and prevented from skipping Ads. I would be interested to hear from @ITV about this as they seem to be the only commercial station that does this