EE Outage Report in Portsmouth, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Portsmouth come from postal codes PO5 and PO2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Portsmouth, England
The most recent EE outage reports came from the following cities: Portsmouth, Cowes, Sandown, Ryde, East Cowes, Waterlooville, Newport, and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Internet | 14 minutes ago |
|
Portsmouth
|
Internet | 5 days ago |
|
Portsmouth
|
Internet | 8 days ago |
|
Cowes
|
Internet | 13 days ago |
|
Sandown
|
Phone | 23 days ago |
|
Portsmouth
|
Internet | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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John Rowland (@John_Rowland_PM) reported from Havant, England@tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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MrsHat (@Mrs_Hat) reported from Havant, EnglandWhat is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red
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Adam Davies (@adamd72) reported from Fawley, England@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
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David Spencer-Besant (@BesantDavid) reported from Waterlooville, England@EE Hi I was sorting a problem out on here yesterday about not being able to gift data to my phone and iPad and was having another department contact me about the issue , no one contacted me . Been without data since last Thursday !
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Duane Grosvenor (@JustDuane86) reported from Portsmouth, England@EE Hi Andy, existing customer here was looking to upgrade
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MrsHat (@Mrs_Hat) reported from Havant, EnglandHi @EE, I’ve orders my new phone upgrade and Apple Watch today buy I’ve ordered the wrong watch, are you able to help or do I need to ring up?
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Steve Sheridan (@stevesheridan) reported from Ryde, England@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.
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Charlie Gamble (@_charliegamble) reported from Eastleigh, EnglandHi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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Jessie (@Jessie11512434) reported from Shanklin, England@CaravanNut @AppleTV @EE Apple products are ****
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MrsHat (@Mrs_Hat) reported from Havant, England@EE I get the same problem on all my devices but I will try clearing the cache/cookies again
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Olaf Horne (@olafhorne) reported from Portsmouth, England@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps
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Beckie Brown (@BeckieLBrown) reported from Northwood, England@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Joanna Quade (@jejquade) reported from Fareham, England@EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?
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Jamie Fox (@jamiefox83) reported from Gosport, England@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England@EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it
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Joanna Quade (@jejquade) reported from Fareham, England@EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.
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David Mather (@davidmatheredu) reported from Fareham, England@EE - why has your network coverage been so poor recently?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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WE WON THE FA CUP!!!!! (@Kirby2k) reported@EE Broadband has been totally down in PO14 3LR since 11am. Infuriating as I am working from home and every hour that passes is one I will have to make up later. Not easy with a newborn and a 4-year-old. Please sort it out ASAP and/or tell me when it will be fixed.
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❤️🔥🚒 (@swiftsbuddie) reportedEE public wifi is truly the worst, paid £8 for a day, it’s lasted like five minutes it keeps connecting and disconnecting again @EE
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Johnny (@ProgWinds) reported@EE At the end - apparently they can't send an engineer out without them giving me £100! Sounds well dodgy to me! The guy's name was James Gordon ...or so he said! So I'm still waiting for a resolution .... and a complaints procedure! Contacting MP and BBC next! 2/2
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Technicslover (@technicslover) reported@BritisherPaz49 Companies like @EE are the worst. Totally indoctrinated in woke culture. Accusing men of being ****, posters only showing non white people and having social campaigns rather than just being a comms company. Same with supermarkets pushing agendas.
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Billy Lenihan (@billy406) reported@EE I have a signal issue with my phone and have logged it twice on the app but no fault found. It says to call to speak about it further but the signal issue is so bad I can't call so how can I sort the issue?
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azzer (@superaddlm) reported@EE your promo for the Chromebook when purchasing the Google pixel phones is an absolute scam. Went to claim today and there was a limited number that could be claimed. Why was this not communicated at point of sale? Was told I had to wait 14 days to claim. Help?
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__lifeofpsalmmytee 🫶📸 (@Psalmmytee2) reported@England @EE @BukayoSaka87 Foden can never.
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Adam King (@TheLoneRanger00) reported@EE Well here's the thing. I am with you and I've never come close to those speeds. You sent an engineer who said there's nothing wrong and as long as I'm getting 200mb then that's acceptable. Well I'm not even getting that. I used to get 75mbs over wifi from a possible 80mbs.
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Johnny (@ProgWinds) reported@EE @BT_Openreach Please send your complaints procedure and the email address of your Chief Executive Officer! I am escalating this to the top! My next door neighbour is in the same boat and she works for the NHS as an emergency attender and currently has NO web access because of your incompetence
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Donald Dyer.Backing UTAG (@arsenemustgo) reported@carlitaswayy @BOFClareriviera @EE Update on the EE issue,having just spoken to Taxiworld they have confirmed the issue with the internet signal around CG and strand is a mast has gone down,EE has confirmed to them it is not a priority 😩So carry on with my plan B until EE resolve the issue.