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EE outages and service status in Portsmouth, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Portsmouth, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jun 23, 10:36 PM GMT+1.
  • 50% Internet (50%)
  • 25% Total Blackout (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO4 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 24: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Portsmouth, England

The most recent EE outage reports came from the following cities: Waterlooville, Portsmouth, Gosport, Newport, and Sandown.

CityProblem TypeReport Time
Waterlooville Internet 17 hours ago
Portsmouth Phone 12 days ago
Portsmouth Internet 20 days ago
Gosport Total Blackout 23 days ago
Newport Total Blackout 1 month ago
Sandown Phone 1 month ago

Nearby cities with recent reports

Waterlooville

1 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • BradSaundersPfc
    Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England

    Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option

  • Hopppers
    Simon Hopkins (@Hopppers) reported from Eastleigh, England

    This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

  • jamiefox83
    Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE My broadband/internet signal is terrible.

  • hayleyderry
    HD (@hayleyderry) reported from Portsmouth, England

    @EE is quite possibly the worst company I’ve ever come across

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.

  • sophanguss
    Soph💋 (@sophanguss) reported from Portsmouth, England

    @EE signal/network is absolutely shocking and shit today

  • jejquade
    Joanna Quade (@jejquade) reported from Fareham, England

    @EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?

  • olafhorne
    Olaf Horne (@olafhorne) reported from Portsmouth, England

    @EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

  • davidmatheredu
    David Mather (@davidmatheredu) reported from Fareham, England

    @EE - why has your network coverage been so poor recently?

  • domhoughton96
    Dom houghton (@domhoughton96) reported from Newport, England

    @EE Ah ok! Didn’t want to click it until I knew it was legit thankfully! Thank you for the help!

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • Mrs_Hat
    MrsHat (@Mrs_Hat) reported from Havant, England

    Hi @EE, I’ve orders my new phone upgrade and Apple Watch today buy I’ve ordered the wrong watch, are you able to help or do I need to ring up?

  • Mrs_Hat
    MrsHat (@Mrs_Hat) reported from Havant, England

    @EE I get the same problem on all my devices but I will try clearing the cache/cookies again

  • DonnaJonesPCC
    Donna Jones (@DonnaJonesPCC) reported from Portsmouth, England

    @LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴

  • John_Rowland_PM
    John Rowland (@John_Rowland_PM) reported from Havant, England

    @tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.

  • LaurenCawte1706
    Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England

    @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

  • BeckieLBrown
    Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • JustDuane86
    Duane Grosvenor (@JustDuane86) reported from Portsmouth, England

    @EE Hi Andy, existing customer here was looking to upgrade

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ColinJEnglish
    ᴄᴏʟɪɴ ᴇɴɢʟɪꜱʜ (@ColinJEnglish) reported

    Dear @EE, why does my new fibre broadband installation not work all the time? It's down in the evening, early morning, and sometimes in the afternoon. Not every day but it is annoying.

  • johnrtrfc
    JohnR36🤍💙🇸🇱 (@johnrtrfc) reported

    @EE @ChrisMilbank EE are garbage and a rip off..

  • alimullaley
    Ali Mullaley 🐝 🦅💙 (@alimullaley) reported

    @EE I’ve lost my phone signal in the last hour (haven’t moved). I can’t check whether there’s an outage in my area as I can’t verify my id via text. Help!

  • mikegardner_wb
    Mike Gardner (@mikegardner_wb) reported

    @TomTugendhat @O2 @EE I was in the West Midlands at the weekend. Reception ranged from patchy to awful. Countless billions wasted on high speed rail instead of reliable hi-speed mobile / Wi-Fi connectivity.

  • DextersDesciple
    Dexter Morgan VI (@DextersDesciple) reported

    @EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now

  • RichardBentall
    Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported

    @EE I seriously want to make a complaint about your complaints team but life is too short.

  • PaulineCullen14
    Pauline Cullen (@PaulineCullen14) reported

    @EE what has happened to EE ? Impossible to get hold of them to report problem with broadband

  • Broomrig
    Alun Morgan (@Broomrig) reported

    @EE I seriously doubt it works for anyone. Please do as I have asked and log a fault on your network in NE65. I’m not the only one experiencing problems, the area Facebook page has many similar reports.

  • drhanko2
    Dr Hanko Honkasson (@drhanko2) reported

    @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.

  • paalston
    Peter Alston (@paalston) reported

    @TomTugendhat @O2 @EE Make it the law, ofcom, that if there’s no decent reception on your chosen provider then mobiles piggyback onto a service which is actually available whenever you are, akin to the 999 thing - your mobile provider pick up the cost. Arguably just one UK network would be better