EE Outage Report in Portsmouth, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Portsmouth come from postal codes PO5 and PO2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Portsmouth, England
The most recent EE outage reports came from the following cities: Portsmouth, Cowes, Sandown, Ryde, East Cowes, Waterlooville, Newport, and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Internet | 3 days ago |
|
Portsmouth
|
Internet | 8 days ago |
|
Portsmouth
|
Internet | 11 days ago |
|
Cowes
|
Internet | 16 days ago |
|
Sandown
|
Phone | 26 days ago |
|
Portsmouth
|
Internet | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
-
Dom houghton (@domhoughton96) reported from Newport, England@EE Ah ok! Didn’t want to click it until I knew it was legit thankfully! Thank you for the help!
-
Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, EnglandNever known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option
-
Duane Grosvenor (@JustDuane86) reported from Portsmouth, England@EE Hi Andy, existing customer here was looking to upgrade
-
Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England@Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.
-
The Curse of Cedric at The Capitol V (@thatcedric) reported from Portsmouth, EnglandNo @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.
-
Mike T (@Tutts558) reported from Fareham, England@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.
-
HD (@hayleyderry) reported from Portsmouth, England@EE is quite possibly the worst company I’ve ever come across
-
Robert Cox (@Robbiec1983) reported from Portsmouth, England@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.
-
Megganメガン 🖤✨ (@Meggxn__) reported from Eastleigh, England@EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it
-
Dave Swateridge (@DaveSwateridge) reported from Gosport, England@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
-
Sean G 👁🗨 (@Sean_G90) reported from Eastleigh, England@EE Once I log in any button within the store will make me go here. I get I have a upgrade available but that don’t help for getting an Apple Watch.
-
David Mather (@davidpaulmather) reported from Locks Heath, England@EE The problem is that the coverage in Whiteley is awful.
-
Soph💋 (@sophanguss) reported from Portsmouth, England@EE signal/network is absolutely shocking and shit today
-
Simon Hopkins (@Hopppers) reported from Eastleigh, EnglandThis is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund
-
Donna Jones (@DonnaJonesPCC) reported from Portsmouth, England@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴
-
Keiran O'Toole (@keiranotooleUK) reported from Newport, England@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
-
Mike T (@Tutts558) reported from Fareham, England@EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.
-
Olaf Horne (@olafhorne) reported from Portsmouth, England@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps
-
gavin smith (@walsallwanderer) reported from Hedge End, England@EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
David Rose (@david_navigator) reported@EE why do you charge to SMS @BTP ? Shouldn't that come out of free text allowance ? Service: British Transport Police Category Ref: 61016 £0.13
-
Ayman M. AbdelNasser (@Ayman_Abdrabo_) reported@EE EE is worst customer service team. I have been talking for two hours with customer service for an issue that it's 100% not my fault and didn't reach to a conclision . End of call, customer service agent hung up the line
-
Daniel McGiff (@AssosChelt) reported@EE Now home. Mobile data did not work at all whilst in FL. About to send you a DM. Please cancel and ensure roam further is not billed, due to failure to provide service.
-
Fitheach 🏴🇬🇧 (@Fitheach1) reported@EE Better with new router. Speed up to 8 Mb/s from 2 max. Need fine tuning with discs to get reasonable signal through house. Bemused to find speeds in original Contract Summary w/out new router were 12.3 - 13.6, min 11 & 9.3 - 10.4, min 8.4 with new one! Down 26% min guaranteed.
-
Steven Middleton (@S_Middleton16) reported@EE been trying to get in touch with customer services all day. I finally get through and I get the most rude representative I’ve ever had. When I requested to speak with a supervisor or manager he denied that request and proceeded to be cheeky and unhelpful.
-
Karl Dyson (@karldyson) reported@EE Hi, apologies, by the time you’d replied I was ******* and nowhere near the area where I was experiencing the issue. I’ll be there again tomorrow so will re-check and let you know if it’s still a problem.
-
Natasha Davis (@Natasha36651139) reported@EE my partner has been trying for the past four hours to cancel his contract and unfortunately the line keeps going… he doesn’t want to hear what else you have to offer, he just wants to cancel. If you gave people the option to cancel on the app it would improve the wait times!
-
hef (@hefe97) reported@EE you will not keeping getting away with this atrocious network service and make the same excuses over and over again, I want reparations!
-
Joe (@Whileweefella) reportedHonestly that EE broadband ad with the fake family “is that live”? landing a ******* plane makes me not only never want to use @EE, but also any kind of technology ever again.
-
shayah32 (@shayah32) reported@EE Whats wrong with the network in the kt2 7qb area - minimal network and i have 5g - ehy am i paying a bill when i can barely use my phone