EE outages and service status in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO5 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent EE outage reports came from the following cities: Portsmouth, Cowes, Sandown, Ryde, East Cowes, Waterlooville, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Internet | 9 days ago |
|
Portsmouth
|
Internet | 14 days ago |
|
Portsmouth
|
Internet | 16 days ago |
|
Cowes
|
Internet | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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MrsHat (@Mrs_Hat) reported from Havant, England@EE I get the same problem on all my devices but I will try clearing the cache/cookies again
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Jamie Fox (@jamiefox83) reported from Gosport, England@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
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Steve Sheridan (@stevesheridan) reported from Ryde, England@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.
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Dom houghton (@domhoughton96) reported from Newport, England@EE Ah ok! Didn’t want to click it until I knew it was legit thankfully! Thank you for the help!
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Keiran O'Toole (@keiranotooleUK) reported from Newport, England@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
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Pete Matheson (@petematheson) reported from Locks Heath, EnglandAre you having problems @EE ? Both my iPhone and Pixel had their Data disabled this morning. Had to go and manually enable data on both phones for them to work 🥴
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Beckie Brown (@BeckieLBrown) reported from Northwood, England@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Joanna Quade (@jejquade) reported from Fareham, England@EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Olaf Horne (@olafhorne) reported from Portsmouth, England@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps
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❌⭕️🌅 AHTD XOTWOD (@Dizzy_Giraffe) reported from Newport, EnglandSuper compassion from @SamsungMobile who wouldn’t honour earbuds 2 promo with @EE because although the disabled customer met the conditions and tried daily to claim online - they tell the disabled customer who can’t read - that they can’t help & they should have read the T&C’s
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MrsHat (@Mrs_Hat) reported from Havant, EnglandHi @EE, I’ve orders my new phone upgrade and Apple Watch today buy I’ve ordered the wrong watch, are you able to help or do I need to ring up?
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Charlie Gamble (@_charliegamble) reported from Eastleigh, EnglandHi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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Jessie (@Jessie11512434) reported from Shanklin, England@CaravanNut @AppleTV @EE Apple products are ****
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Simon Hopkins (@Hopppers) reported from Eastleigh, EnglandThis is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund
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Duane Grosvenor (@JustDuane86) reported from Portsmouth, England@EE Hi Andy, existing customer here was looking to upgrade
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John Rowland (@John_Rowland_PM) reported from Havant, England@tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.
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Robert Cox (@Robbiec1983) reported from Portsmouth, England@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.
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The Curse of Cedric at The Capitol V (@thatcedric) reported from Portsmouth, EnglandNo @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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speed (@uncknownshew) reported@EE Disgusting you won’t look after your customer. My phone contract finished on February and yet you still charged me for march and April while my phone finished on February and you won’t refund me. Absolutely disgusting. @financialombuds
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ALL WEDNESDAY RNT WE (@owlsfan4eva) reported@Streffie @EE I’ve had same issues since yesterday and not one single person can rectify it
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Mohamed (@frenchyMo_) reported@EE It’s been a year with no access to my EE app. Every support call ends with promises, then my case gets closed with no fix or follow up. My bill is increasing in April but I’ve had zero info. Really poor service can you resolve this and offer compensation?
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Jem (@JPMIDB) reported@EE It doesn’t work. I had to ring today and that person couldn’t help either and had to long it with your admin team.
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ALL WEDNESDAY RNT WE (@owlsfan4eva) reported@JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol
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Oli Newhall (@OliNewhall) reported@o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!
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Dave Nichols (@DipDabDave) reported@EE Afternoon Guys, just been chatting to 1 of your team about upgrades etc. Really nice guy and helpful but the call dropped out ironically! Please pass on that I didn’t hang up on him and if he wants to call back he can 👍
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Tony Crystal (@TonyCrystals) reported@TheWobblyGamer @EE I had that same problem, tried calling the customer service. No answer. Hours on hold. Cancelled the DD in frustration. They slapped a £600 termination fee on me and sold it to a debt collector for £100. EE is a sewer.
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Peter Cross (@CronoYellow27) reportedHi @EE like some other users I have been struggling getting a signal while at home. Meaning I can't access certain sites/apps on my phone. The mobile coverage checker says excellent coverage inside & outside but that's not the case, any ideas please?
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The Chumpasaurus (@TheGrumpasaurus) reported@EE what am I paying for? I've got barely any internet at home after you told me that I could get fibre! So, I've got a super slow hub thing but I'm still paying full price! I want some money back or I'm cancelling.