EE outages and service status in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (67%)
- Total Blackout (33%)
The latest reports from users having issues in Portsmouth come from postal codes PO5 and PO2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent EE outage reports came from the following cities: Portsmouth, Gosport, Newport, and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Internet | 20 days ago |
|
Portsmouth
|
Internet | 28 days ago |
|
Gosport
|
Total Blackout | 29 days ago |
|
Newport
|
Internet | 1 month ago |
|
Portsmouth
|
Phone | 1 month ago |
|
Portsmouth
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England@Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
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Dom houghton (@domhoughton96) reported from Newport, England@EE Ah ok! Didn’t want to click it until I knew it was legit thankfully! Thank you for the help!
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Keiran O'Toole (@keiranotooleUK) reported from Newport, England@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
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David Mather (@davidpaulmather) reported from Locks Heath, England@EE The problem is that the coverage in Whiteley is awful.
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Lauren Cawte (@LaurenCawte1706) reported from Hill Head, England@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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MrsHat (@Mrs_Hat) reported from Havant, EnglandWhat is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red
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Donna Jones (@DonnaJonesPCC) reported from Portsmouth, England@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴
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Simon Hopkins (@Hopppers) reported from Eastleigh, EnglandThis is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund
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Olaf Horne (@olafhorne) reported from Portsmouth, England@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps
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gavin smith (@walsallwanderer) reported from Hedge End, England@EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now
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Jessie (@Jessie11512434) reported from Shanklin, England@CaravanNut @AppleTV @EE Apple products are ****
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❌⭕️🌅 AHTD XOTWOD (@Dizzy_Giraffe) reported from Newport, EnglandSuper compassion from @SamsungMobile who wouldn’t honour earbuds 2 promo with @EE because although the disabled customer met the conditions and tried daily to claim online - they tell the disabled customer who can’t read - that they can’t help & they should have read the T&C’s
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Robert Cox (@Robbiec1983) reported from Portsmouth, England@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.
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John Rowland (@John_Rowland_PM) reported from Havant, England@tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.
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Steve Sheridan (@stevesheridan) reported from Ryde, England@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.
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Joanna Quade (@jejquade) reported from Fareham, England@EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.
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Sean G 👁🗨 (@Sean_G90) reported from Eastleigh, England@EE Once I log in any button within the store will make me go here. I get I have a upgrade available but that don’t help for getting an Apple Watch.
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Beckie Brown (@BeckieLBrown) reported from Northwood, England@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi Langford-Wood (@NaomiLWood) reported@EE what’s happening? I’ve received another text saying that equipment is ‘in its way’. It’s already been cancelled in July but EE refused to collect it having left 3 unwanted boxes in my front doorstep for me to fall over. This building is structurally unsound and the equipment isn’t needed. I was told by EE to put it in my recycling bin but the council refused to take the bin with your junk in it. EE customer service is a nightmare
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Carlo Gibbs (@carlogibbs) reportedAbsolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.
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. (@zerozero0000010) reported@JB5Gold @England @EE Had an amazing wc but was probably his worst club performance he’s had
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Andrew Vincent (@AndrewV67381394) reported@ee absolutely shocking service… misleading new customers… Told in JULY ‘shouldn’t take more than 10 days’ to connect my high speed internet. Told yesterday earliest external work would be 7 December!?! Not even my actual connection! How do you get away with this?
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Esso (@EssoViking) reported@JamesHiggs76 @EE Since they merged with BT, it’s a joke! Customer service reps who stick to a script with no deviation..gaslighting customers even when you tell them you can’t afford the plan they’re offering
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Wendy Beech-Ward (@wendybeechward) reported@Ef4vescent @EE Exactly. Fortunately my contract ends in September so I’m off… and so will my family. sorry you’ve had some issues.
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JK (@JKing0097) reportedEE tv is absolute dog **** @EE
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Steve Yates (@steveyateshome) reported@EE yes I need support and your app isn’t helping
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Louise cooksley (@louise_cooksley) reported@EE Nothing has been installed since June as was promised My dad is poor health at 91 the same for my mum at 87 to be left without a landline is absolutely ridiculous
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Ni(i)na Supremacy 🦈 (@CW_Skaters) reported@EE The EE app doesn't seem to be able to be downloaded on my non-British phone. I tried the number again and it's just saying not available. Bank is doing a charge back at this point since you can't help me.