EE outages and service status in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- Total Blackout (75%)
- Wi-fi (25%)
The latest reports from users having issues in Portsmouth come from postal codes PO2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent EE outage reports came from the following cities: Portsmouth, Eastleigh, Fareham, and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Total Blackout | 8 days ago |
|
Eastleigh
|
Wi-fi | 21 days ago |
|
Fareham
|
Total Blackout | 21 days ago |
|
Portsmouth
|
Total Blackout | 22 days ago |
|
Portsmouth
|
Internet | 1 month ago |
|
Portsmouth
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Robert Cox (@Robbiec1983) reported from Portsmouth, England@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.
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Sean G 👁🗨 (@Sean_G90) reported from Eastleigh, England@EE Once I log in any button within the store will make me go here. I get I have a upgrade available but that don’t help for getting an Apple Watch.
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Duane Grosvenor (@JustDuane86) reported from Portsmouth, England@EE Hi Andy, existing customer here was looking to upgrade
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John Rowland (@John_Rowland_PM) reported from Havant, England@tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.
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Simon Hopkins (@Hopppers) reported from Eastleigh, EnglandThis is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Mike T (@Tutts558) reported from Fareham, England@EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.
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David Mather (@davidmatheredu) reported from Fareham, England@EE - why has your network coverage been so poor recently?
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gavin smith (@walsallwanderer) reported from Hedge End, England@EE I never asked for it for £20 I only asked what deals they had so I just walked out after how rude she was. So I looked only on your site and it said I wasn’t eligible till the 17th of this month but my wife’s contract runout a month later with 02 and they have offered her one now
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Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, EnglandNever known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option
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Jamie Fox (@jamiefox83) reported from Gosport, England@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Charlie Gamble (@_charliegamble) reported from Eastleigh, EnglandHi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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The Curse of Cedric at The Capitol V (@thatcedric) reported from Portsmouth, EnglandNo @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.
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Dom houghton (@domhoughton96) reported from Newport, England@EE Ah ok! Didn’t want to click it until I knew it was legit thankfully! Thank you for the help!
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Donna Jones (@DonnaJonesPCC) reported from Portsmouth, England@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴
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Joanna Quade (@jejquade) reported from Fareham, England@EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.
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Beckie Brown (@BeckieLBrown) reported from Northwood, England@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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MrsHat (@Mrs_Hat) reported from Havant, EnglandHi @EE, I’ve orders my new phone upgrade and Apple Watch today buy I’ve ordered the wrong watch, are you able to help or do I need to ring up?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Billy Hawes (@Billyhawes) reportedI don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles
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Jake Murphy (@jake_murphy95) reported@shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick
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Rachel Bridge (@rachelbbridge) reported@grantaddick100 @EE Anything for companies to rip customers off. We must be lying about our complaint, not, they pay their employees poorly so employees don’t do their job properly, and somehow we’re the problem 🙄
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Bodz84 (@AFCBUDDY85) reported@skytv do you want to explain why EVERY other device from 5 mobile phones. 5 laptops. 2 ipads and a even partridge in a pear tree works on @EE broadband, but your sky Q box and multi room box keeps disconnecting? is that why i pay £75 p/m for repeat films and crap sports?
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Cathy Joslin (@CathyJoslin) reported@EE Hi hope you can help I’m not receiving OTP passwords from my bank
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Maria Zelenova (@maria__zelenova) reportedAs we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous
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Tony Crystal (@TonyCrystals) reported@Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.
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Sarah-Kimberley (@PlayforthSarah) reported@EE disgusting I have mobile, tablet, internet and tv with you yet can not access it. No one replies to DMs yet you continue to be happy to take payment from my account! Maybe it’s time I cancel direct debt let’s see how long it takes someone to reply then!!!
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prettyboy~~ (@limitiskii___) reported@Abdulqowiy_ @EE bro wtf
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⚫️ ElleQat (@BaroqueChic) reported@EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService