EE Outage Report in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Portsmouth come from postal codes PO5, PO2 and PO4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Portsmouth, England
The most recent EE outage reports came from the following cities: Portsmouth, Southampton, Havant, Ryde, Clanfield, Gosport, Eastleigh, Waterlooville, Fareham and Newport.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Charlie Gamble
(@_charliegamble) reported
from
Eastleigh, England
Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?
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Catherine Morrow
(@catherinemorrow) reported
from
Southampton, England
Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
What is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@EE Hi, I have sent you a DM about an ongoing issue with an upgrade you were dealing with, not had a response.
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David Mather
(@davidmatheredu) reported
from
Fareham, England
@EE - why has your network coverage been so poor recently?
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Nige
(@Baldsaint) reported
from
Southampton, England
@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
Hi @EE, I’ve orders my new phone upgrade and Apple Watch today buy I’ve ordered the wrong watch, are you able to help or do I need to ring up?
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Adam Davies
(@adamd72) reported
from
Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
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Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Rahim™ 🇬🇧🇲🇦🇺🇦
(@rahim94) reported
from
Southampton, England
@Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@EE Haven't issue with my upgrade being delivered. DPD say you didn't put the house humber, you guys are saying I need to wait for it to come back to your depot, then I need to reorder. Not sure why the onus is one me, and how am I supposed to know when it is back?
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Jessie
(@Jessie11512434) reported
from
Shanklin, England
@CaravanNut @AppleTV @EE Apple products are ****
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John Rowland
(@John_Rowland_PM) reported
from
Havant, England
@tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬
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❌⭕️🌅 AHTD XOTWOD
(@Dizzy_Giraffe) reported
from
Newport, England
Super compassion from @SamsungMobile who wouldn’t honour earbuds 2 promo with @EE because although the disabled customer met the conditions and tried daily to claim online - they tell the disabled customer who can’t read - that they can’t help & they should have read the T&C’s
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Callum Leech
(@CallumAJLeech) reported
from
Southampton, England
@EE is your website down? Or is it just convenient timing for me to change my plan…
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
@EE I get the same problem on all my devices but I will try clearing the cache/cookies again
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Paul Johnson
(@Johnson_1488) reported
from
Southampton, England
@EE morning, the area I live has 1bar signal and making calls is difficult. Recently I had to phone the dr and they couldn’t hear me properly due to the poor signal. So19 area
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE My broadband/internet signal is terrible.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nancy
(@everystepfit) reported
@EE no signal/ poor signal in my area for the past couple of weeks. None at all today. Apparently a known mast issue?! This is not what I’m paying for! I’d like a refund for the service disruption
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Bob.. or is it?!?!
(@nolongerspecial) reported
@EE Hi Russ no I haven’t and I no longer need to. If you look at the App Store it’s full of reviews of people who can’t gift data. How has this not been checked when you updated the app??? Really let down by EE last weekend
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bryan smith
(@bryzer14) reported
@EE good afternoon. I was wondering if you could help? My daughter is on her way to Abu Dhabi and i was wondering about the charges for her calling home? Is there anything she could add on to help in this regard? Thanks
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Tom Wells
(@TomWellsLSF) reported
@EE Could I get some help please? I am waiting for a reply to my DM
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Paul Morris
(@Creatingwake) reported
@EE My Apple Watch Series 6 has drowned. Can you please help? Four calls to 150, visited two stores nobody seems to able to arrange repair/replacement trying to send me back to Apple. Does @MartinSLewis need to remind you of your obligations under the Consumer Rights act 2015?
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🔭🇳🇱 Raoul 🇬🇧 🔭 FRAS 🇺🇦
(@UKAstroNerd) reported
@EE do you have a small mobile phone network outage or something... 🤔🤔🤔 #eeoutage
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Mick Naylor 🏴
(@Magikillaz) reported
@EE why are you sometimes twice a month saying that you are fixing a problem in our area WF15 and never fixing it? We never have a signal. After 18 years we're thinking of moving our 3 phone contracts to another company.
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Яebecca xo
(@bitemytongueX) reported
Between @EE & @DPDgroup_news neither of them can run a ******* bath never mind a company, new iPhone is missing in the abyss and no one will take responsibility and actually get me my device 🙃🙃
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Misha Campbell
(@90s_Misha) reported
@EE Hi. I have taken out broadband with you which I have had with you previously without issue. Today I received a text saying it’s ready to use. I’ve tried connecting to a device and followed the instructions but it’s just been flashing yellow all day. Please advise
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Wendy
(@22wendyallen) reported
@EE Im all sorted now, spoke to customer services this mornimh. Thanks xx