EE Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Portsmouth, England
The most recent EE outage reports came from the following cities: Clanfield, Gosport, Eastleigh, Waterlooville, Portsmouth, Fareham, Southampton, Ryde and Newport.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Adam Davies
(@adamd72) reported
from
Southampton, England
You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee
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Liam
(@LiamGTheatre) reported
from
Southampton, England
Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.
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Vivienne 🖤🐟🏠 Wear A Mask
(@Vdweller) reported
from
Southampton, England
@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Steve Sheridan
(@stevesheridan) reported
from
Ryde, England
@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.
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Gavin Reeman
(@GavinReeman) reported
from
Southampton, England
@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?
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Lauren Cawte
(@LaurenCawte1706) reported
from
Hill Head, England
@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Mike T
(@Tutts558) reported
from
Fareham, England
@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.
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David Spencer-Besant
(@BesantDavid) reported
from
Waterlooville, England
@EE Hi I was sorting a problem out on here yesterday about not being able to gift data to my phone and iPad and was having another department contact me about the issue , no one contacted me . Been without data since last Thursday !
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Duane Grosvenor
(@JustDuane86) reported
from
Portsmouth, England
@EE Hi Andy, existing customer here was looking to upgrade
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE My broadband/internet signal is terrible.
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Adam Davies
(@adamd72) reported
from
Southampton, England
@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.
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Olaf Horne
(@olafhorne) reported
from
Portsmouth, England
@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps
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Megganメガン 🖤✨
(@Meggxn__) reported
from
Eastleigh, England
@EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it
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Beckie Brown
(@BeckieLBrown) reported
from
Northwood, England
@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@EE help please
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
What is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red
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Adam Davies
(@adamd72) reported
from
Fawley, England
@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jill and David Kelly
(@ke1_jilland) reported
@EE Elderly Parents have been without mobile internet for several weeks now (Colintraive/Glendaruel). Status page just shows resolution time of 8 hours that never changes. Come on EE..they live in a rural community and rely on this life line for so much.
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Kayleigh Samson
(@Treacle_88) reported
@EE I am trying to give my dad my old phone which was on an ee contract, (now ended) he has a Tesco Mobile pay as you go sim which he needs to keep the number of. I need help with unlocking my old phone but as it has no contract on it anymore I can not call from the ee mobile.
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Vince
(@VModifiedMind) reported
@etiago @EE Well yes I agree that calling it fibre was a bit of a stretch of the truth. But in this case they’re advertising “full fibre” a term they only need because of the previous bad marketing term. But it’s far better in the UK than many other countries - even if it isn’t perfect.
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heidi (taylor’s version)
(@_sadunistudent_) reported
@EE Hi EE, I’m having trouble with my phone number, whenever someone calls me it gets forwarded to someone else who I don’t know and I did not set this up. Would you be able to help?
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Andrew Ferguson OBE
(@MrSaffron) reported
@VModifiedMind @EE Some older routers would have issues with nat table filling up when lots of active devices but yes more marketing spin that real promotion of full fibre advantages. The run an airport adverts viewer will see it and think so why do i need fttp to call aunty?
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Aboy
(@FranklyUk) reported
@MarcAllera @EE Amount Ofcom fined @EE for over-charging. £2,700,000. Amount ofcom fined EE for complaint handling failures. £1,000,000. Amount Ofcom fined EE for over-charge 118 numbers. £245,000. Times I was put through to someone senior when I complained of an inaccuracy on my account. 0.
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M
(@Mark38154688) reported
@EE may have best mobile net work but your customer service/ support is terrible. Do not order anything online or over the phone. For more information on this please feel free to private message me.
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Andy Morris
(@iamandymorris) reported
@EE Hi I'd like to complain about an issue with a refund that isn't getting resolved. What's the best way of doing this? Thank you
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Ilovebrexit 🏴🇺🇦
(@David47203456) reported
@GeekPill @EE Because you didn't send a text message every six months so they stop your data. It's a well known issue. You should have 100 free text messages. You can reactivate it though and get your data back 👍
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Aboy
(@FranklyUk) reported
Had a totally random letter from @EE ECR team today which further undermines my ability to make a complaint of have a voice in anything. Their abusive 'policy' of subjugating customers is unacceptable and is the cause of huge suffering.