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EE outages and service status in Portsmouth, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Jul 9, 12:21 PM GMT+1.
  • 67% Internet (67%)
  • 17% TV (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Portsmouth come from postal codes PO2 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Portsmouth, England

The most recent EE outage reports came from the following cities: Portsmouth, Fareham, Emsworth, Waterlooville, Gosport, Newport, and Sandown.

CityProblem TypeReport Time
Portsmouth Internet 1 day ago
Portsmouth Internet 2 days ago
Fareham TV 13 days ago
Emsworth Internet 14 days ago
Waterlooville Internet 17 days ago
Portsmouth Phone 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • adamd72
    Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • _charliegamble
    Charlie Gamble (@_charliegamble) reported from Eastleigh, England

    Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

  • BradSaundersPfc
    Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England

    Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE URGENT. Hi, I can't make any calls. This has happened since the last Samsung update. Please help. URGENT.

  • thatcedric
    The Curse of Cedric at The Capitol V (@thatcedric) reported from Portsmouth, England

    No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

  • Tutts558
    Mike T (@Tutts558) reported from Fareham, England

    @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

  • John_Rowland_PM
    John Rowland (@John_Rowland_PM) reported from Havant, England

    @tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.

  • JustDuane86
    Duane Grosvenor (@JustDuane86) reported from Portsmouth, England

    @EE Hi Andy, existing customer here was looking to upgrade

  • BradSaundersPfc
    Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England

    @Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.

  • stevesheridan
    Steve Sheridan (@stevesheridan) reported from Ryde, England

    @EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.

  • olafhorne
    Olaf Horne (@olafhorne) reported from Portsmouth, England

    @EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

  • BeckieLBrown
    Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

  • DonnaJonesPCC
    Donna Jones (@DonnaJonesPCC) reported from Portsmouth, England

    @LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴

  • petematheson
    Pete Matheson (@petematheson) reported from Locks Heath, England

    Are you having problems @EE ? Both my iPhone and Pixel had their Data disabled this morning. Had to go and manually enable data on both phones for them to work 🥴

  • Mrs_Hat
    MrsHat (@Mrs_Hat) reported from Havant, England

    @EE I get the same problem on all my devices but I will try clearing the cache/cookies again

  • Dizzy_Giraffe
    ❌⭕️🌅 AHTD XOTWOD (@Dizzy_Giraffe) reported from Newport, England

    Super compassion from @SamsungMobile who wouldn’t honour earbuds 2 promo with @EE because although the disabled customer met the conditions and tried daily to claim online - they tell the disabled customer who can’t read - that they can’t help & they should have read the T&C’s

  • Mrs_Hat
    MrsHat (@Mrs_Hat) reported from Havant, England

    What is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red

  • davidpaulmather
    David Mather (@davidpaulmather) reported from Locks Heath, England

    @EE The problem is that the coverage in Whiteley is awful.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Sabawoonzazai
    Sabawoon Zazai (@Sabawoonzazai) reported

    @EE can someone please check why is my network down I for over an hour ?

  • AferditaSa
    Dita Saliuka (@AferditaSa) reported

    @ee can’t receive calls or texts while abroad. Never had this issue before. What a joke when other networks seem to be working!

  • AlisonMLees
    Alison Lees (@AlisonMLees) reported

    Alison Lees @EE There's nothing on the dashboard online, nothing in my emails, search 'exit fees' reveals 'no results'. I don't believe this exit fee exists. I think your customer service guy was lying.

  • originaf3spirit
    F3spirit (@originaf3spirit) reported

    @EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.

  • samebothsides
    clearaswater (@samebothsides) reported

    @EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money

  • kayleighnikita
    Kay Griffiths (@kayleighnikita) reported

    @STEVEOLUCKY7 @EE They told me it’s been fixed but I still have no signal 🙄 my contact is up for renewal soon so I might look at other networks.

  • rocklandstv
    RocklandsTV (@rocklandstv) reported

    @EE you've confused a pensioner into a two year contract that they can't use, their bank just informed them that you'd emptied their pension and had to cancel the payments. I'm going to help them not get into trouble because of your sleight of hand. who at EE should i contact?

  • Noodlepig
    Libbster (@Noodlepig) reported

    @EE your diagnostic bot bluntly does not work. Could I please have help from a human being. Thank you.

  • chelshakespeare
    Chelsey (@chelshakespeare) reported

    @EE I just want to speak to a human - what’s with this new interactive service?! Just let me speak to someone 🫠

  • AKZed248046
    AK & Zed (@AKZed248046) reported

    @EE you guys are absolutely ridiculous, im trying to join you guys and get a phone, you guys have lied to me five times saying you're gonna call me back, I've had no phone call, your connections are terrible, I'm looking to just join another network, terrible customer service man