EE Outage Report in Portsmouth, England

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Portsmouth, England

The most recent EE outage reports came from the following cities: Portsmouth, Cowes, Sandown, Ryde, East Cowes, Waterlooville, Newport, and Eastleigh.

City	Problem Type	Report Time
Portsmouth	Internet	2 days ago
Portsmouth	Internet	7 days ago
Portsmouth	Internet	10 days ago
Cowes	Internet	15 days ago
Sandown	Phone	25 days ago
Portsmouth	Internet	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Megganメガン 🖤✨ (@Meggxn__) reported 18 seconds ago from Eastleigh, England

  @EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

• 
  Bradley Saunders (@BradSaundersPfc) reported 7 minutes ago from Portsmouth, England

  Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option

• 
  Beckie Brown (@BeckieLBrown) reported 9 minutes ago from Northwood, England

  @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

• 
  Donna Jones (@DonnaJonesPCC) reported 15 minutes ago from Portsmouth, England

  @LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴

• 
  David Spencer-Besant (@BesantDavid) reported 17 minutes ago from Waterlooville, England

  @EE Hi I was sorting a problem out on here yesterday about not being able to gift data to my phone and iPad and was having another department contact me about the issue , no one contacted me . Been without data since last Thursday !

• 
  Dave Swateridge (@DaveSwateridge) reported 17 minutes ago from Gosport, England

  @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

• 
  Duane Grosvenor (@JustDuane86) reported 18 minutes ago from Portsmouth, England

  @EE Hi Andy, existing customer here was looking to upgrade

• 
  Adam Davies (@adamd72) reported 24 minutes ago from Fawley, England

  @EE My broadband/internet signal is terrible.

• 
  Adam Davies (@adamd72) reported 25 minutes ago from Fawley, England

  @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

• 
  Bradley Saunders (@BradSaundersPfc) reported 32 minutes ago from Portsmouth, England

  @Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.

• 
  Mike T (@Tutts558) reported 33 minutes ago from Fareham, England

  @EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

• 
  Steve Sheridan (@stevesheridan) reported 38 minutes ago from Ryde, England

  @EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.

• 
  Robert Cox (@Robbiec1983) reported 38 minutes ago from Portsmouth, England

  @EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.

• 
  Lauren Cawte (@LaurenCawte1706) reported 38 minutes ago from Hill Head, England

  @EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

• 
  Keiran O'Toole (@keiranotooleUK) reported 42 minutes ago from Newport, England

  @SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

• 
  Simon Hopkins (@Hopppers) reported 42 minutes ago from Eastleigh, England

  This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

• 
  Dave Swateridge (@DaveSwateridge) reported 42 minutes ago from Gosport, England

  @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

• 
  The Curse of Cedric at The Capitol V (@thatcedric) reported 42 minutes ago from Portsmouth, England

  No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.

• 
  David Mather (@davidpaulmather) reported 44 minutes ago from Locks Heath, England

  @EE The problem is that the coverage in Whiteley is awful.

• 
  Olaf Horne (@olafhorne) reported 54 minutes ago from Portsmouth, England

  @EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dales Bike Centre (@DalesBikeCentre) reported 5 minutes ago

  @EE 4th day without a mobile signal. Can you please send someone out to switch the mast back on after power cut. Everytime, this happens?? DL11 6AW

• 
  Charlie Shakespeare (@CharlieShakes) reported 5 minutes ago

  My fiancée haggling with @EE on the phone... Girl at EE: "Sorry I can't hear you very well." Fiancée: "Yeah that's cos the signal's bad with EE!" Proud 👏 @AngelFletchPen

• 
  darrenianson (@darrenianson) reported 9 minutes ago

  @VodafoneUK I’ve been on web chat with six different people now that cannot solve my account problems. This is very poor service you need to sort out your processes! @EE would you like a loyal customer?

• 
  Stephen Hume (@steve_hume) reported 10 minutes ago

  No @EE network in lower Swaledale since Boxing Day. Time for an Uninterruptible Power Supply (UPS)? O2 signal seems to be ok after any power cuts!

• 
  Eilidh Grant (@alesbales) reported 10 minutes ago

  Hi @bluelightcard can you please help me get a code for an @EE discount I'm unable to get the discount as I don't have an NHS email. I work in a children's hospice and have a valid bluelight card but they can't give me the discount without an NHS email..

• 
  orla conaghan (@orlacon0) reported 14 minutes ago

  @EE @sparkycaro Why should we have to do that everytime we want to go on the app though?? I've had issues for the last month & shouldn't have to uninstall & reinstall each time I want into it, ridiculous

• 
  Jack 🤙🏻 (@_jswyd) reported 17 minutes ago

  @EE We have been trying to get it sorted since January 2020. Shocking service

• 
  Ethan (@Etha0011) reported 20 minutes ago

  @ee what’s the point in a cancellations option on 150 if it routes you to a team who can’t help.

• 
  Stewart French (@Frenchy82) reported 20 minutes ago

  1hr 5mins (so far) into a call with @EE and they’re still refusing to escalate my complaint because there “no point” Advised call handler that I will now escalate it to the @financialombuds but still wouldn’t escalate my complaint….

• 
  Andy Man City Fan TV (@AviationBlue) reported 20 minutes ago

  @MarcAllera @EE You need to sort your **** out with your BT Broadband, Openreach and Fibre to the Home Team.....been offline for 4 weeks - still not fixed. Utter shambles Marc. Hope you had a very merry Xmas. 😡