EE Outage Report in Shanklin, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shanklin, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shanklin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shanklin, Isle of Wight, England
The most recent EE outage reports came from the following cities: Portsmouth, Ryde and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shanklin, England
Latest outage, problems and issue reports in Shanklin and nearby locations:
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michelle Angell
(@Angelstars) reported
from
Ventnor, England
@EE hi,my sim only bill is always £10 so why on earth this month is it £28? Especially after a month of no phone signal Too. And can’t get access to my bill to check it. Thinking of cancelling if this sort of thing happens 😔
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Keiran O'Toole
(@keiranotooleUK) reported
from
Newport, England
@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
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Bradley Saunders
(@BradSaundersPfc) reported
from
Portsmouth, England
@Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.
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Jessie
(@Jessie11512434) reported
from
Shanklin, England
@CaravanNut @AppleTV @EE Apple products are ****
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Robert Cox
(@Robbiec1983) reported
from
Portsmouth, England
@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
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michelle Angell
(@Angelstars) reported
from
Ventnor, England
@EE Last three mornings no service in my area. Have missed very important calls! Every day your network checker says engineers are working on it. And today yet again no service. PO38 area. How much longer? Not happy paying for no service.
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Soph💋
(@sophanguss) reported
from
Portsmouth, England
@EE signal/network is absolutely shocking and shit today
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HD
(@hayleyderry) reported
from
Portsmouth, England
@EE is quite possibly the worst company I’ve ever come across
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Bradley Saunders
(@BradSaundersPfc) reported
from
Portsmouth, England
Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option
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Duane Grosvenor
(@JustDuane86) reported
from
Portsmouth, England
@EE Hi Andy, existing customer here was looking to upgrade
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Donna Jones
(@DonnaJonesPCC) reported
from
Portsmouth, England
@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴
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Steve Sheridan
(@stevesheridan) reported
from
Ryde, England
@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Beckie Brown
(@BeckieLBrown) reported
from
Northwood, England
@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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The Curse of Cedric at The Capitol V
(@thatcedric) reported
from
Portsmouth, England
No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.
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Olaf Horne
(@olafhorne) reported
from
Portsmouth, England
@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps
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Stuart Cameron
(@Stuart_Cameron) reported
from
Ventnor, England
@EE Hey guys where's my signal gone?
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Stuart Cameron
(@Stuart_Cameron) reported
from
Ventnor, England
@EE Hey guys, network still down since last night, any news on the repair?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kijasmata
(@kijasmata) reported
@indextwo @jemjabella @EE Yeah I've noticed that phone companies in general are really bad with that. Had the same thing with 3 where they charged me for something despite me cancelling the product. They said they had technical issues & they couldn't refund me 🙄 They refunded in the end.
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Hannah Brain
(@MrsOrnsack) reported
@EE Well I have spoken to them and looks like they can’t transfer the number over without loosing the credit I have on my phone (£15). Why force people to buy a new sim when purchasing a phone. It’s awful.
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khad🇯🇲🇯🇲🇯🇲.
(@xxxDejahx) reported
@EE why is my internet not working ?!!!!!!! I’m not paying my contract for me to get no Internet . Sort it out
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Starstel
(@letsrats) reported
@EE had an issue. Current contract customer of yours and had two numbers call me today with very similar numbers. One in fact was one digit down!
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kristin
(@kriswrex) reported
@EE shocking customer service. Rude and sarcastic. Can't get through on the phone or live chat EVER but then told its my fault my account isnt cancelled as I shouldnt have written to their sunderland address to cancel, but should have called. Maybe answer your phones then!!!!
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Bex
(@VoteBeccaTee) reported
@EE broadband not working in SE18, are you have widespread issues because it looks like service may be down for lots of people? #Internet #EE #broadband
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Alex Marshall
(@alex_penyfai) reported
@EE I have a phone which was previously registered with EE. Not knowing this I've bought a SIM card and contract with Tesco. The phone keeps asking for a SI*M Network unlock PIN. Can you help, please?
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Rand St John
(@Randstj) reported
@EE my broadband has been off for 2 days and there's no indication of a resolve time. Can you help please?
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Zander Law
(@ZanderLaw) reported
from
Galashiels, Scotland
@EE If you call the number they answer as EE and ask how they can help today! Seemed Legit to me and I’m pretty clued up on Scam Calls, but I genuinely don’t think this is! How did they know that was one of my only PAYG numbers? Knew my name, If you call the number you’ll can tell 👍🏻
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Laura Salt
(@Laulauseaside) reported
@EE trying to report network coverage fault but last two days form not being able to submit online. Please help as signal for calls is shocking