EE Outage Report in Shanklin, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shanklin, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shanklin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shanklin, Isle of Wight, England
The most recent EE outage reports came from the following cities: Portsmouth, Newport and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Newport |
||
| Portsmouth |
Phone | |
| Portsmouth |
Internet | |
| Portsmouth |
Phone | |
| Cowes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shanklin, England
Latest outage, problems and issue reports in Shanklin and nearby locations:
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Duane Grosvenor
(@JustDuane86) reported
from
Portsmouth, England
@EE Hi Andy, existing customer here was looking to upgrade
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Robert Cox
(@Robbiec1983) reported
from
Portsmouth, England
@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.
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Steve Sheridan
(@stevesheridan) reported
from
Ryde, England
@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.
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Soph💋
(@sophanguss) reported
from
Portsmouth, England
@EE signal/network is absolutely shocking and shit today
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Beckie Brown
(@BeckieLBrown) reported
from
Northwood, England
@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
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Keiran O'Toole
(@keiranotooleUK) reported
from
Newport, England
@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
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Bradley Saunders
(@BradSaundersPfc) reported
from
Portsmouth, England
@Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.
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Donna Jones
(@DonnaJonesPCC) reported
from
Portsmouth, England
@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Stuart Cameron
(@Stuart_Cameron) reported
from
Ventnor, England
@EE Hey guys where's my signal gone?
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michelle Angell
(@Angelstars) reported
from
Ventnor, England
@EE Last three mornings no service in my area. Have missed very important calls! Every day your network checker says engineers are working on it. And today yet again no service. PO38 area. How much longer? Not happy paying for no service.
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HD
(@hayleyderry) reported
from
Portsmouth, England
@EE is quite possibly the worst company I’ve ever come across
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Bradley Saunders
(@BradSaundersPfc) reported
from
Portsmouth, England
Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option
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Stuart Cameron
(@Stuart_Cameron) reported
from
Ventnor, England
@EE Hey guys, network still down since last night, any news on the repair?
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michelle Angell
(@Angelstars) reported
from
Ventnor, England
@EE hi,my sim only bill is always £10 so why on earth this month is it £28? Especially after a month of no phone signal Too. And can’t get access to my bill to check it. Thinking of cancelling if this sort of thing happens 😔
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Olaf Horne
(@olafhorne) reported
from
Portsmouth, England
@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps
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The Curse of Cedric at The Capitol V
(@thatcedric) reported
from
Portsmouth, England
No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.
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Jessie
(@Jessie11512434) reported
from
Shanklin, England
@CaravanNut @AppleTV @EE Apple products are ****
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Allison #StandWithUkraine 🇬🇧🇺🇦
(@andrew_allison) reported
@EE Wi-Fi calling is useful, but it’s not reliable. There are times when it stops working. The lack of mobile signal in my village has been raised many times by many people. It’s not just EE. Yet nothing is done. You raise your prices, but can’t give me a basic service at home.
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Tim
(@Tim17583334) reported
@EE I have no idea why it was not working. After resetting my phone and leaving it off for an hour it was fine. I was unsure what happened but my friends on EE was fine. I would like to let EE know how good you are at your job.
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Toby Jeffries
(@ErrantFrequency) reported
@EE Hi, need help... tweeted you 3 hours ago & no response, been to one of your shops & they cannot help; your PAYG pages still go from 'What number do you want to top-up?' to 'how much top-up?' & back again. Not enticing me from @ThreeUK with exemplary customer service, are you?
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Faisal Ch
(@fnadeem618) reported
@EE Can we cancel the contract penalty free due to price increase which is not my fault contract mean same price at full contract not the price keep going up when ever you want please reply
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Jessica
(@Jessica91383455) reported
@EE any chance of getting some help? Given that your customer service line is shocking this is my last resort before I make a formal complaint?
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Ted Dryden 🇬🇧🇺🇸
(@TedDryden3) reported
@EE what the minx is up with your AWFUL mobile app eh it is ALWAYS apologising for its non function this is every day now. Send me a phone number so I can speak to a sales rep. NOT HAPPY😠
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Tim
(@Tim17583334) reported
@EE Hi Megan, where can I go to speak with one of your managers? I am so impressed with you, firstly for making contact then to follow up as well. Normally the customer service with EE is really poor. You are the first representative that has actually done your job and impressed me.
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Name cannot be blank
(@FattyFunster) reported
@EE Yes... just says I'm next to "degrading service area"
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Francis Mallon
(@Francis_Mallon) reported
@EE There was an outage for several hours and I could not find an explanation anywhere. Al sorted now.
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Jessica
(@Jessica91383455) reported
@EE customer service is shocking! would hate to need them in an emergency. Wondered if I can actually get some help this way?