EE Outage Report in Shanklin, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shanklin, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shanklin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 03: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shanklin, Isle of Wight, England
The most recent EE outage reports came from the following cities: Portsmouth, Newport, Ryde, Gosport and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Total Blackout | |
| Newport |
Phone | |
| Portsmouth |
Internet | |
| Ryde |
Phone | |
| Gosport |
Phone | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shanklin, England
Latest outage, problems and issue reports in Shanklin and nearby locations:
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❌⭕️🌅 AHTD XOTWOD
(@Dizzy_Giraffe) reported
from
Newport, England
Super compassion from @SamsungMobile who wouldn’t honour earbuds 2 promo with @EE because although the disabled customer met the conditions and tried daily to claim online - they tell the disabled customer who can’t read - that they can’t help & they should have read the T&C’s
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michelle Angell
(@Angelstars) reported
from
Ventnor, England
@EE every month when I go to pay my bill on the 7th I get told I owe nothing. Then by the 14th it’s gone up with a charge for being late! It’s not fair at all. Especially as I have no service every morning (I have proof)
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Jessie
(@Jessie11512434) reported
from
Shanklin, England
@CaravanNut @AppleTV @EE Apple products are ****
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michelle Angell
(@Angelstars) reported
from
Ventnor, England
@EE hi,my sim only bill is always £10 so why on earth this month is it £28? Especially after a month of no phone signal Too. And can’t get access to my bill to check it. Thinking of cancelling if this sort of thing happens 😔
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michelle Angell
(@Angelstars) reported
from
Ventnor, England
@EE Last three mornings no service in my area. Have missed very important calls! Every day your network checker says engineers are working on it. And today yet again no service. PO38 area. How much longer? Not happy paying for no service.
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Stuart Cameron
(@Stuart_Cameron) reported
from
Ventnor, England
@EE Hey guys, network still down since last night, any news on the repair?
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Stuart Cameron
(@Stuart_Cameron) reported
from
Ventnor, England
@EE Hey guys where's my signal gone?
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Steve Sheridan
(@stevesheridan) reported
from
Ryde, England
@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.
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Beckie Brown
(@BeckieLBrown) reported
from
Northwood, England
@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Olaf Horne
(@olafhorne) reported
from
Portsmouth, England
@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps
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Duane Grosvenor
(@JustDuane86) reported
from
Portsmouth, England
@EE Hi Andy, existing customer here was looking to upgrade
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Donna Jones
(@DonnaJonesPCC) reported
from
Portsmouth, England
@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴
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Keiran O'Toole
(@keiranotooleUK) reported
from
Newport, England
@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
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The Curse of Cedric at The Capitol V
(@thatcedric) reported
from
Portsmouth, England
No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.
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Robert Cox
(@Robbiec1983) reported
from
Portsmouth, England
@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
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Bradley Saunders
(@BradSaundersPfc) reported
from
Portsmouth, England
@Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.
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Bradley Saunders
(@BradSaundersPfc) reported
from
Portsmouth, England
Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola
(@thatgueynick) reported
I have to say. EE is the worst broadband provider I have ever come across living in England. I am beyond angry and I’m being fobbed off to every other department. @EE sort yourself out.
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@tilisaaru
(@tilisaaru) reported
@EE you have the worst possible website. It's not fit for purpose. I have been trying to top up a PAYG SIM and it's proving to be a nightmare.
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Hugh Christopher Smith
(@HughCSmith93801) reported
@EE I have now received the £30 back into my bank account. I would just like to thank @EE for all the help I received in the end.
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Niall McGarry
(@NiallMcGarry8) reported
@EE I’ve been with EE in various guises for over 30 years non stop but have now decided to leave and take my number me but It’s an absolute nightmare. I will never recommend them to anyone. Beware.
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Luke Scudder
(@lukescudder) reported
@EE I have and although I’ve spoken to kind, polite and empathetic guides there is still no solution. DPD have admitted that my brand new device was stolen by a self employed driver but nothing has been resolved. A disappointing experience all around to be honest
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beth
(@bethargg) reported
@EE Your billing team were empathetic, but Sarah from customer care was dismissive and said EE ‘lost money’ on the plan. Texts about changes were vague (should’ve been a letter/email too). £389 over 6 months for 30GB shared data is insane-we’ve now had to escalate to the Ombudsman.
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James
(@JamesD971) reported
@ThreeUKSupport @bluekatie25 Hi Maxine I think my girlfriend means your innate ability to provide 0 customer service to paying customers who are being charged for a product or service they are yet to receive despite charging them for it the same reason I left your farcical company and switched to @EE
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Stephens with a PH 𓅪
(@MStephens1977) reported
@EE any idea why the signal is so bad in Birmingham city centre at the moment. Almost unusable
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heritage-house
(@heritage_surv) reported
@EE Broadband - been off since Saturday pm and now Tuesday pm - our business depends on reliable signal - no explanation or indication of what is going on. As for language - I cannot tell what any of the call centre are saying - broad, thick unintelligible Asian. Used to be geordie.
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Eugene
(@yuge53) reported
@EE Truth is, I can call an automated message that offers no actual help. Great at avoiding actual customer service and cutting costs, who cares about customers eh? they are all peasants anyway......terrible service