EE Outage Report in Shanklin, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shanklin, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shanklin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shanklin, Isle of Wight, England
The most recent EE outage reports came from the following cities: Portsmouth, Ryde, Gosport and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Phone | |
| Portsmouth |
Phone | |
| Ryde |
Phone | |
| Portsmouth |
Phone | |
| Ryde |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shanklin, England
Latest outage, problems and issue reports in Shanklin and nearby locations:
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
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Donna Jones
(@DonnaJonesPCC) reported
from
Portsmouth, England
@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴
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Robert Cox
(@Robbiec1983) reported
from
Portsmouth, England
@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.
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Olaf Horne
(@olafhorne) reported
from
Portsmouth, England
@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps
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Keiran O'Toole
(@keiranotooleUK) reported
from
Newport, England
@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
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Duane Grosvenor
(@JustDuane86) reported
from
Portsmouth, England
@EE Hi Andy, existing customer here was looking to upgrade
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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michelle Angell
(@Angelstars) reported
from
Ventnor, England
@EE Last three mornings no service in my area. Have missed very important calls! Every day your network checker says engineers are working on it. And today yet again no service. PO38 area. How much longer? Not happy paying for no service.
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Bradley Saunders
(@BradSaundersPfc) reported
from
Portsmouth, England
Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option
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Steve Sheridan
(@stevesheridan) reported
from
Ryde, England
@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.
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Beckie Brown
(@BeckieLBrown) reported
from
Northwood, England
@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Stuart Cameron
(@Stuart_Cameron) reported
from
Ventnor, England
@EE Hey guys where's my signal gone?
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michelle Angell
(@Angelstars) reported
from
Ventnor, England
@EE every month when I go to pay my bill on the 7th I get told I owe nothing. Then by the 14th it’s gone up with a charge for being late! It’s not fair at all. Especially as I have no service every morning (I have proof)
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Bradley Saunders
(@BradSaundersPfc) reported
from
Portsmouth, England
@Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.
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Stuart Cameron
(@Stuart_Cameron) reported
from
Ventnor, England
@EE Hey guys, network still down since last night, any news on the repair?
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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The Curse of Cedric at The Capitol V
(@thatcedric) reported
from
Portsmouth, England
No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.
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Soph💋
(@sophanguss) reported
from
Portsmouth, England
@EE signal/network is absolutely shocking and shit today
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Jessie
(@Jessie11512434) reported
from
Shanklin, England
@CaravanNut @AppleTV @EE Apple products are ****
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michelle Angell
(@Angelstars) reported
from
Ventnor, England
@EE hi,my sim only bill is always £10 so why on earth this month is it £28? Especially after a month of no phone signal Too. And can’t get access to my bill to check it. Thinking of cancelling if this sort of thing happens 😔
EE Issues Reports
Latest outage, problems and issue reports in social media:
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isabel aimee
(@isabelaimee) reported
@EE Hi Peter, I was working, so no time to reply. Broadband is a problem. Plus, my iPad (on contract to you), won’t charge :two problems. Help me with two solutions please
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Nelsy Tubes - 💕🇺🇦 😻😘
(@AshleyButterfi5) reported
@EE Appalling Customer Service- network coverage poor - increasing our bills - do not go with this company people - also watch out for extra charges - complain to The Ombudsman I have
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Sarah Lock
(@lock_sar1991) reported
@EE No signal for at least 8 days this month yet still expected to pay a full bill! Rising bills to an extortionate ammount! Roll on end of contract!!
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Jerome Anders
(@JeromeAnders5) reported
@foreverbluetoo @EE That sucks.. beautiful
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justfomo
(@justfomo) reported
@EE Nope, no problems at all, I was playing around and made an app to show the balance in a notification every time you use any minutes, it uses the USSD codes to grab the data and show you the remaining balance but obvs doesn't work with EE. thanks anyway.
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Ashleigh Tuckwell
(@Ash_tuckers) reported
@EE Really Poor customer service, been speaking to ee CS for almost 3 months to resolve a bill issue which is not my fault and have been told there’s nothing they can do . Now stuck with a massive bill in a cost of living crisis for 18months! #ee #poorservice #costofliving
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Forever Blue💙
(@foreverbluetoo) reported
@Spurs198182 @EE I've never had a contract go up even half as much as that
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IB67
(@IslandBhoy67) reported
@EE So if your "network usage" is increasing then THEORETICALLY the new users are paying for their service. This is a cash grab from a company already charging a premium for the service.
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paul Gough Hopkins
(@vipodcasting) reported
@EE @Richard_hammond Their using boiler templates to respond to us. I had the exact same response about digital exclusion, bla, bla, bla the other day. Must be awful if you’re an actual human having to chose which template to use if you have any decency.
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paul Gough Hopkins
(@vipodcasting) reported
@john1genius @EE Oh no. They are not the worst, they will quote some unknown survey company at some point who told them how great they are and how much their customers love them.