EE outages and service status in Shanklin, England

Problems in the last 24 hours in Shanklin, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shanklin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shanklin, England

The most recent EE outage reports came from the following cities: Sandown, and Portsmouth.

City	Problem Type	Report Time
Sandown	Phone	1 day ago
Portsmouth	Total Blackout	17 days ago
Portsmouth	Total Blackout	1 month ago
Portsmouth	Internet	2 months ago
Portsmouth	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Shanklin, England

Latest outage, problems and issue reports in Shanklin and nearby locations:

• 
  michelle Angell (@Angelstars) reported 1 minute ago from Ventnor, England

  @EE hi,my sim only bill is always £10 so why on earth this month is it £28? Especially after a month of no phone signal Too. And can’t get access to my bill to check it. Thinking of cancelling if this sort of thing happens 😔

• 
  Duane Grosvenor (@JustDuane86) reported 4 minutes ago from Portsmouth, England

  @EE Hi Andy, existing customer here was looking to upgrade

• 
  Bradley Saunders (@BradSaundersPfc) reported 9 minutes ago from Portsmouth, England

  @Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.

• 
  Beckie Brown (@BeckieLBrown) reported 10 minutes ago from Northwood, England

  @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

• 
  Dom houghton (@domhoughton96) reported 15 minutes ago from Newport, England

  @EE Ah ok! Didn’t want to click it until I knew it was legit thankfully! Thank you for the help!

• 
  Jamie Fox (@jamiefox83) reported 27 minutes ago from Gosport, England

  @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

• 
  Donna Jones (@DonnaJonesPCC) reported 28 minutes ago from Portsmouth, England

  @LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴

• 
  michelle Angell (@Angelstars) reported 29 minutes ago from Ventnor, England

  @EE every month when I go to pay my bill on the 7th I get told I owe nothing. Then by the 14th it’s gone up with a charge for being late! It’s not fair at all. Especially as I have no service every morning (I have proof)

• 
  Soph💋 (@sophanguss) reported 33 minutes ago from Portsmouth, England

  @EE signal/network is absolutely shocking and shit today

• 
  ❌⭕️🌅 AHTD XOTWOD (@Dizzy_Giraffe) reported 33 minutes ago from Newport, England

  Super compassion from @SamsungMobile who wouldn’t honour earbuds 2 promo with @EE because although the disabled customer met the conditions and tried daily to claim online - they tell the disabled customer who can’t read - that they can’t help & they should have read the T&C’s

• 
  Stuart Cameron (@Stuart_Cameron) reported 35 minutes ago from Ventnor, England

  @EE Hey guys where's my signal gone?

• 
  Stuart Cameron (@Stuart_Cameron) reported 39 minutes ago from Ventnor, England

  @EE Hey guys, network still down since last night, any news on the repair?

• 
  Robert Cox (@Robbiec1983) reported 40 minutes ago from Portsmouth, England

  @EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.

• 
  Dave Swateridge (@DaveSwateridge) reported 41 minutes ago from Gosport, England

  @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

• 
  Dave Swateridge (@DaveSwateridge) reported 41 minutes ago from Gosport, England

  @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

• 
  Jessie (@Jessie11512434) reported 42 minutes ago from Shanklin, England

  @CaravanNut @AppleTV @EE Apple products are ****

• 
  Steve Sheridan (@stevesheridan) reported 44 minutes ago from Ryde, England

  @EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.

• 
  HD (@hayleyderry) reported 49 minutes ago from Portsmouth, England

  @EE is quite possibly the worst company I’ve ever come across

• 
  Keiran O'Toole (@keiranotooleUK) reported 49 minutes ago from Newport, England

  @SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

• 
  Olaf Horne (@olafhorne) reported 53 minutes ago from Portsmouth, England

  @EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AFCdonnilad (@afcdonnilad) reported 3 minutes ago

  PT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.

• 
  Neil B 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@neilblackwood) reported 4 minutes ago

  @EE Should have ONT installed and active at my property by another provider on Thurs, can my pending order be converted into a Working Line Takeover / One Touch Switch instead of requiring new installation? If so, roughly how quick could EE service go live after the ONT is active?

• 
  Pvr (@Popsvanrie) reported 5 minutes ago

  @EE I gave them a call and you send me a link and put the phone down .been on chat with an adviser for 20mins . I'll just get another contract elsewhere

• 
  Maria Zelenova (@maria__zelenova) reported 7 minutes ago

  As we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous

• 
  Julie F (@jvfisher59) reported 11 minutes ago

  @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

• 
  Reformdbohemian (@reformdbohemian) reported 14 minutes ago

  If you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.

• 
  Bill (@NewGolfer1414) reported 15 minutes ago

  @virginmedia let down twice in 24hours!! Promised me an engineer today yet none arrives!! Working off of 4g data at my extra cost, certainly leaving ASAP @EE let me know about your broadband deals!!

• 
  Maluus (@brishank) reported 15 minutes ago

  @EE It won't let me in. Says there is an error your trying to fix. I want to report my broadband and WiFi has been down since Tuesday morning and want to know when I can expect a fix.

• 
  Tom Brimelow (@tombrim21) reported 16 minutes ago

  @EE attempted to upgrade Now told i cant & that was for my sim only deal. Spoke to an advisor online. Can either pay 2 bills for 7 months. Or do some minor repairs to my phone & send it in with a possible £300 charge. Seems to be right across the board with poor customer service.

• 
  Rachel Bridge (@rachelbbridge) reported 21 minutes ago

  @grantaddick100 @EE Anything for companies to rip customers off. We must be lying about our complaint, not, they pay their employees poorly so employees don’t do their job properly, and somehow we’re the problem 🙄