EE

EE Outage Report in Shanklin, Isle of Wight, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shanklin, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shanklin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shanklin, Isle of Wight, England 02/02/2026 10:40

February 02: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shanklin, Isle of Wight, England

The most recent EE outage reports came from the following cities: Portsmouth, Ryde and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Phone
United KingdomPortsmouth Internet
United KingdomPortsmouth Phone
United KingdomPortsmouth Internet
United KingdomPortsmouth Phone
United KingdomPortsmouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shanklin, England

Latest outage, problems and issue reports in Shanklin and nearby locations:

  • Angelstars michelle Angell (@Angelstars) reported from Ventnor, England

    @EE hi,my sim only bill is always £10 so why on earth this month is it £28? Especially after a month of no phone signal Too. And can’t get access to my bill to check it. Thinking of cancelling if this sort of thing happens 😔

  • keiranotooleUK Keiran O'Toole (@keiranotooleUK) reported from Newport, England

    @SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

  • BradSaundersPfc Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England

    @Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.

  • Jessie11512434 Jessie (@Jessie11512434) reported from Shanklin, England

    @CaravanNut @AppleTV @EE Apple products are ****

  • Robbiec1983 Robert Cox (@Robbiec1983) reported from Portsmouth, England

    @EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.

  • Angelstars michelle Angell (@Angelstars) reported from Ventnor, England

    @EE Last three mornings no service in my area. Have missed very important calls! Every day your network checker says engineers are working on it. And today yet again no service. PO38 area. How much longer? Not happy paying for no service.

  • sophanguss Soph💋 (@sophanguss) reported from Portsmouth, England

    @EE signal/network is absolutely shocking and shit today

  • hayleyderry HD (@hayleyderry) reported from Portsmouth, England

    @EE is quite possibly the worst company I’ve ever come across

  • BradSaundersPfc Bradley Saunders (@BradSaundersPfc) reported from Portsmouth, England

    Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option

  • JustDuane86 Duane Grosvenor (@JustDuane86) reported from Portsmouth, England

    @EE Hi Andy, existing customer here was looking to upgrade

  • DonnaJonesPCC Donna Jones (@DonnaJonesPCC) reported from Portsmouth, England

    @LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴

  • stevesheridan Steve Sheridan (@stevesheridan) reported from Ryde, England

    @EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.

  • jamiefox83 Jamie Fox (@jamiefox83) reported from Gosport, England

    @EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

  • BeckieLBrown Beckie Brown (@BeckieLBrown) reported from Northwood, England

    @EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

  • thatcedric The Curse of Cedric at The Capitol V (@thatcedric) reported from Portsmouth, England

    No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.

  • olafhorne Olaf Horne (@olafhorne) reported from Portsmouth, England

    @EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

  • Stuart_Cameron Stuart Cameron (@Stuart_Cameron) reported from Ventnor, England

    @EE Hey guys where's my signal gone?

  • Stuart_Cameron Stuart Cameron (@Stuart_Cameron) reported from Ventnor, England

    @EE Hey guys, network still down since last night, any news on the repair?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kijasmata Kijasmata (@kijasmata) reported

    @indextwo @jemjabella @EE Yeah I've noticed that phone companies in general are really bad with that. Had the same thing with 3 where they charged me for something despite me cancelling the product. They said they had technical issues & they couldn't refund me 🙄 They refunded in the end.

  • MrsOrnsack Hannah Brain (@MrsOrnsack) reported

    @EE Well I have spoken to them and looks like they can’t transfer the number over without loosing the credit I have on my phone (£15). Why force people to buy a new sim when purchasing a phone. It’s awful.

  • xxxDejahx khad🇯🇲🇯🇲🇯🇲. (@xxxDejahx) reported

    @EE why is my internet not working ?!!!!!!! I’m not paying my contract for me to get no Internet . Sort it out

  • letsrats Starstel (@letsrats) reported

    @EE had an issue. Current contract customer of yours and had two numbers call me today with very similar numbers. One in fact was one digit down!

  • kriswrex kristin (@kriswrex) reported

    @EE shocking customer service. Rude and sarcastic. Can't get through on the phone or live chat EVER but then told its my fault my account isnt cancelled as I shouldnt have written to their sunderland address to cancel, but should have called. Maybe answer your phones then!!!!

  • VoteBeccaTee Bex (@VoteBeccaTee) reported

    @EE broadband not working in SE18, are you have widespread issues because it looks like service may be down for lots of people? #Internet #EE #broadband

  • alex_penyfai Alex Marshall (@alex_penyfai) reported

    @EE I have a phone which was previously registered with EE. Not knowing this I've bought a SIM card and contract with Tesco. The phone keeps asking for a SI*M Network unlock PIN. Can you help, please?

  • Randstj Rand St John (@Randstj) reported

    @EE my broadband has been off for 2 days and there's no indication of a resolve time. Can you help please?

  • ZanderLaw Zander Law (@ZanderLaw) reported from Galashiels, Scotland

    @EE If you call the number they answer as EE and ask how they can help today! Seemed Legit to me and I’m pretty clued up on Scam Calls, but I genuinely don’t think this is! How did they know that was one of my only PAYG numbers? Knew my name, If you call the number you’ll can tell 👍🏻

  • Laulauseaside Laura Salt (@Laulauseaside) reported

    @EE trying to report network coverage fault but last two days form not being able to submit online. Please help as signal for calls is shocking