EE Outage Report in Shanklin, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shanklin, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shanklin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Shanklin, Isle of Wight, England
The most recent EE outage reports came from the following cities: Sandown, Portsmouth, Ryde, East Cowes and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Sandown |
Phone | |
| Portsmouth |
Internet | |
| Sandown |
Phone | |
| Portsmouth |
Phone | |
| Ryde |
Phone | |
| East Cowes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shanklin, England
Latest outage, problems and issue reports in Shanklin and nearby locations:
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Duane Grosvenor
(@JustDuane86) reported
from
Portsmouth, England
@EE Hi Andy, existing customer here was looking to upgrade
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Beckie Brown
(@BeckieLBrown) reported
from
Northwood, England
@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..
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Stuart Cameron
(@Stuart_Cameron) reported
from
Ventnor, England
@EE Hey guys, network still down since last night, any news on the repair?
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Keiran O'Toole
(@keiranotooleUK) reported
from
Newport, England
@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
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Robert Cox
(@Robbiec1983) reported
from
Portsmouth, England
@EE why is the 4G internet so slow!! Been like it since yesterday here in portsmouth.
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Soph💋
(@sophanguss) reported
from
Portsmouth, England
@EE signal/network is absolutely shocking and shit today
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Stuart Cameron
(@Stuart_Cameron) reported
from
Ventnor, England
@EE Hey guys where's my signal gone?
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The Curse of Cedric at The Capitol V
(@thatcedric) reported
from
Portsmouth, England
No @EE phone signal at PO4 9-- for over 3 weeks. We've been emailed and told its fixed but it isn't. Can we have a proper update or estimate when the signal will be restored.
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michelle Angell
(@Angelstars) reported
from
Ventnor, England
@EE every month when I go to pay my bill on the 7th I get told I owe nothing. Then by the 14th it’s gone up with a charge for being late! It’s not fair at all. Especially as I have no service every morning (I have proof)
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊
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Bradley Saunders
(@BradSaundersPfc) reported
from
Portsmouth, England
@Read8911 @bigluca84 @EE @thomson_richard I’ll go down any route possible. Wanna take them to the cleaners if they don’t give me a better deal tomorrow.
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Donna Jones
(@DonnaJonesPCC) reported
from
Portsmouth, England
@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴
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Bradley Saunders
(@BradSaundersPfc) reported
from
Portsmouth, England
Never known a company to have such disrespect to customers then @EE you speak to people on the phone and in store. They all say different things, they all lie and they all have no spines to sort **** all out. Honestly feel like cancelling my direct debit to them is my best option
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michelle Angell
(@Angelstars) reported
from
Ventnor, England
@EE hi,my sim only bill is always £10 so why on earth this month is it £28? Especially after a month of no phone signal Too. And can’t get access to my bill to check it. Thinking of cancelling if this sort of thing happens 😔
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michelle Angell
(@Angelstars) reported
from
Ventnor, England
@EE Last three mornings no service in my area. Have missed very important calls! Every day your network checker says engineers are working on it. And today yet again no service. PO38 area. How much longer? Not happy paying for no service.
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Jessie
(@Jessie11512434) reported
from
Shanklin, England
@CaravanNut @AppleTV @EE Apple products are ****
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Steve Sheridan
(@stevesheridan) reported
from
Ryde, England
@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@EE It’s ok, I’ve seen a few other people have had the same issues, but I’ve sorted it and made an account.
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Olaf Horne
(@olafhorne) reported
from
Portsmouth, England
@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Chandler
(@IanChandler1990) reported
@EE At the time of this message no internet at all and waiting maybe 4 minutes it connected and working again. Then maybe no more than 10 minutes later happened again. Since then I’ve had no alerts from my monitoring software say it’s been down again.
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Dmitri Old
(@DmitriusOld) reported
@bt_uk @EE This is now degenerating into the worst customer service I have ever experienced. Now up to 1 hour 40 minutes. @BTCare, you are a total disgrace.
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Howard
(@howardgunn) reported
@EE how do I make a formal complaint regarding lack of service? Through automated telephone system just states we'll send you a text but I never get anything.
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Snake Plisken🏴
(@pancaketheduck) reported
@EE Retail extortion my partners phone is faulty and you are unwilling to replace - 1 month old no damage stopped reading SIM card £1100 to leave contract
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Lin Campion-Chilton
(@livjay29) reported
@EE when will the network be restored in the Devizes area, 5 days with very little connection or hours with none at all! 😳
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Hermione💙
(@Mumonamission89) reported
@EE my home broadband has been shockingly bad today. What is going on? More off than on. Not happy
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Joey
(@jbsw254) reported
@spinney70 @O2 I cancelled my contract & swapped to @EE . Not had a problem since
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Ian Chandler
(@IanChandler1990) reported
@EE When I get home from work I can look at my monitoring and see any small drop outs they may have triggered the sending of an email to me(only sent if down for more than 5 minutes) still need to talk to them again about another issue I tweeted about some time ago
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Shaan
(@APrashant20) reported
@EE update, My wife and I have our PAC's and we choose not to deal with this thievery and atrocious support.
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Shane O'Mahony
(@SHANEOMahony18) reported
@EE we're having broadband issues all dat at home. There are obviously issues but when will they be fixed? Maidenhead area SL6