EE Outage in Hill Head, Hampshire, England

@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

@EE My broadband/internet signal is terrible.

@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

@EE I’m trying to resolve a technical issue and your app tells me to call 150. I call and press 1 because your smart system realises that I called earlier and asks if I am calling about the same issue. I am then told that “this office is closed” great.

@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

@EE hi there - we’ve got 2 Apple watches, both under my EE account. We want to upgrade them both but can’t figure out which one belongs to who as the account gives not info on watch colour etc. Only 2 different numbers which don’t help much..

@EE Hi I was sorting a problem out on here yesterday about not being able to gift data to my phone and iPad and was having another department contact me about the issue , no one contacted me . Been without data since last Thursday !

@EE help please

@EE hi, I’m having real problems contacting you regarding my elderly mother’s landline account. Is there anyone that can get back to me?

@chrissnelling @EE I know. They obviously know about it because I kept on at them. I think they just can’t be arsed to fix it to be honest. So I’m glad I left O2. 😊

@EE why has my broadband speed dropped again! Already had 2 engineers out to fix the issue but it’s still terrible! Why am I paying for fibre when I can barely get 10mbps

@EE I’m trying to upgrade my contract on your website and the website just keeps crashing! Is there an issue with it

@EE Hi Andy, existing customer here was looking to upgrade

@EE All done. The operator did in ten minutes what I've been trying to do for days on the internet via laptop & phone. There's an issue with swappables. All sorted now.

@LydiaEmillen @EE Awful Lydia, I feel sorry for you re the broadband, particulary when it’s so vital now 🥴

@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

This is pathetic service @EE I’ve been merging calls with Vodafone for years, come to EE and you’ve gone backwards… Can I have a refund

@EE You over charge, you’re not helpful, you always add more money onto bills and never the amount it’s supposed to be and what was agreed.. it’s ridiculous! I’m sorry but you definitely shouldn’t be saying you’re the UK’s best company because you’re not at all..

@EE morning got your broadband yesterday morning and I already have mobile service, I added BT sports on the mobile phone just wondering how long it takes to activate??

@EE Not been able to login to MyEE online or on app since last night - any sign of a resolution?

@EE Just tried and that still doesn't work. As soon as I click the view upgrade options button it pops up saying "sorry we couldn't find that page"

@EE FAO EE Engineering Network team. An elderly neighbour has asked me to ask if there is a problem with LANDLINES in PR4 2ND. No dial tone no broadband. Landline is dead. Other neighbours report intermittent service, v poor internet.

@EE Hi Chris It's the cost and extra's that I want. I've been with you for a considerable long time and after that txt I feel like I have not been a good loyal customer.

@EE every weekend you can guarantee no signal in the TR13 area 😟 I’m guessing you still want your monthly rental? #ripoff

@EE I want to cancel my contract because I can get the Samsung s21 on sky for a lot less and more stuff. I got a txt yesterday saying I can keep this phone on the same contract at the same price I am paying now. I was not happy at that

@EE Hi I've just got an upgrade and you can imagine my shock to discover I have no Google services which you never told me about on your website 😳

So last Monday my phone was reported stolen (but not by me) & @EE blocked my account temporarily. Still waiting for a call back from the fraud team AND now my phone doesn't work with ANY SIM, even the new one I was issued... Any advice before I attempt to flash the device?