EE

EE Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 02/16/2026 09:10

February 16: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

  • horseygin ginny young (@horseygin) reported

    @doberguy53 @EE Thats just standard ee service Im afraid ??

  • AngharadMegan1 Angharad Megan (@AngharadMegan1) reported

    @EE I need help with the internet, router is blue but the internet isn’t connecting with my phone or sky

  • mgills78 Shell Gills (@mgills78) reported

    New phone coming! Finally getting away from @EE . Writing this has taken over 6 minutes as signal is rubbish. Lost a long term customer. Also never bothered to update me on lost phone and complaints I made. Family ending long term contracts in next months as well.

  • Requisitioner75 Matt (@Requisitioner75) reported

    @EE Hi Caroline, I am dealing with it via customer services !

  • DJ__NUFC Dane (@DJ__NUFC) reported

    @EE hi, I've just had an email from yourselves allegedly saying I haven't paid my bill. My bank and app show differently. I've been into store and they say it looks genuine and that possibly been sent to the wrong person. Any help?

  • bulkbiker Mark Gossage (@bulkbiker) reported

    @EE So it now becomes "my problem"?

  • atknapp Alexander Knapp (@atknapp) reported

    @EE No thanks. I've spent two and a half hours with EE 'Customer Support' to just migrate an existing data plan to a new Apple Watch; I'd rather swallow hot glass than waste more time. We all know that customers are a modern hassle and you're doing all you can to avoid us.

  • Rahul59383041 Rahul (@Rahul59383041) reported

    @EE No it is not working

  • Lee_Rae King Lee R. (@Lee_Rae) reported

    @EE No texts, call or data working since yesterday despite saying I’m connected to the network with four bars - Is it problem on your end or mine? :)