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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 11/04/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • damianwebber Damian Webber 💙💛 (@damianwebber) reported

    @EE I’m not there any more. I went in to get some help with a roaming problem but it’s so annoying. I just feel like the shop is there just to sell phones, not to help people :-(

  • randommusingsby Rebecca (@randommusingsby) reported

    @EE hi, just trying to call your customer service on 150 - the call isn’t connecting. Is this a general problem or a problem with my phone?

  • sjr_giuseppe Giuseppe Scagliarini (@sjr_giuseppe) reported

    @EE Hello. I trying to contact the customer service but it seems not working. It's about an order. Please contact me.

  • tobes_cooper T (@tobes_cooper) reported

    @EE I've just ordered a new broadband package and have noticed there's an error in the address its being sent to. I've tried to call you both on 150 and the number you gave me in the email and neither of those are going through? Can you please advise? I have signal.

  • acemccloudd Ace McCloud (@acemccloudd) reported

    @EE struggling for signal in Manchester city centre, is there an outage?

  • lgdianne Ms Roden Save Ukraine 🇺🇦 🌻 #RejoinEU Save NHS💙 (@lgdianne) reported

    @EE Can you confirm whether there are problems with 150 today? We've been trying to call & nothing happens. Thanks.

  • markgeveritt Mark 🐺⭐ (@markgeveritt) reported

    Hey, @EE you realise the point of updating your app is to make it better, not worse, right? Where's the "family usage" page gone where I can see at a glance how much data everyone has left? Looks like now I have to check each person individually. Stupid.

  • Busc__ Busc (@Busc__) reported

    @EE @AliciaJayne93 So you can reply to tweets from 3 days ago but can’t address your customer service being down??

  • zippyheyhoe Kilo Lima Lima (@zippyheyhoe) reported

    @EE I have called customer service number 10 times this morning. It does not ring, it remains silent then cuts off. I have tried your online chat which said I had to wait 40minutes. I want to speak to somebody. How exactly do I achieve this - you’re a freakin’ TELECOMS FIRM FFS?

  • mjtfreeze Mikhail T (@mjtfreeze) reported

    Is @EE down? Waiting for a call back for a new line. Tried calling you guys directly through the app and it doesn't ring at all.