EE

EE Outage Report in Thurso, Highland, Scotland

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 02/01/2026 09:35

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamRey20242940 Adam Reynolds (@AdamRey20242940) reported

    @EE Ok so what now? Do I cancel and start again? Will I need a new PAC code?

  • scottmccarthy79 Scott McCarthy (@scottmccarthy79) reported

    @EE trying to get through after being emailed to about a new order and been on hold 35+ minutes now. Not a good start to life as an EE customer 😕

  • dippybecca becca collins (@dippybecca) reported

    @EE never had a bad experience with you before and it's gone from bad to worse. Worst customer service in my life!!!

  • nattyw82 Natalie (@nattyw82) reported

    @missgrigio @EE I am having the same issue!

  • macteeth Sandy Mathers (@macteeth) reported

    .I know never to rely on a response from @EE Can I say I'm surprised? It seems normal practise for enterprises these days to make great inflated claims re their support services. It casts doubt on their other claims like their network runs on renewables . Hard to believe.

  • Louisegilbert77 Louise Gilbert (@Louisegilbert77) reported

    @EE We still have no phone service- please help with that - 4 days now - I'm glad I'm out of contract as I can change provider unless ot gets sorted very soon

  • rounding1 grounding (@rounding1) reported

    @EE (1) You advise the mast is working for my 4GEE and to get an engineer out as it’s something I’ve done, (2) Engineer called out as an emergency but no fault found and (3) now EE say an issue with mast - 5 days and counting 🤬🤭 and around 4 hours of calls 😡😤- argghh 🤯

  • andyt1962 Andy Taylor (@andyt1962) reported

    @EE seriously awful customer service trying to get in touch at your request 20 mins+ on hold isn't acceptable 😜🙈

  • Jonesy1958 Dave Jones. (@Jonesy1958) reported

    @villa19799 @O2 I struggle to get a signal in my own house at times with @EE and that’s 5G

  • ChelsWilliams_x Chels (@ChelsWilliams_x) reported

    @EE customer service is ****.