EE

EE Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 02/11/2026 01:40

February 11: Problems at EE

EE is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Margare59595425 Margaret morrison (@Margare59595425) reported

    @EE SERVICE is atrocious in our area. Every week, we receive texts there is a problem in your area. Tv buffers, phone calls in and out are terrible. You surely can't expect customers to pay for a service you can't provide!!

  • twelvty Mark Yates™ (@twelvty) reported

    @beechishere @EE @ThreeUK I switched from EE to Virgin Cheaper and the EE network backs up the Virgin network!

  • ridetimeuk Al (@ridetimeuk) reported

    @EE Your network is down in Gloucester (GL13LE) but wider than just one local mast as I've walked a few miles and problem remains. Shows as having signal and 4G but no throughput, ping is sky high and bandwidth near 0, not enough to SSL handshake or open any websites/apps.

  • King_Rusty Simon 'Minty' Murray (@King_Rusty) reported

    @EE No all sorted now. I still remain a customer but geez, far too long on hold guys! Thanks anyway

  • GrumpyPandaF1 John (@GrumpyPandaF1) reported

    @EE Hi Ashleigh,I accept I may have used unacceptable language & of course I will delete it & apologize! All I want is a new Password as it felt like I had been constantly ignored for the last 2 days,tho I recognize also that you are busy too. I won't bother with the complaint 1/2

  • Murrjr88 JMB (@Murrjr88) reported

    @Aimee_Merrygold @EE Wouldn't bother. They're awful. Seen the phone I want on basically the same package for less than half the cost with Vodafone...

  • mmmiles75 Marc Mitchell-Miles (@mmmiles75) reported

    @EE Hi, I'm looking at mobile broadband. I like the idea of being able to take it with me and would be easier to do this as I'm moving in the next 6 months. My only issue is that I'm not sure that it is suitable for my requirements and wondered if there was a way to trial this?

  • MatthewON Matthew O'Neill (@MatthewON) reported from Ashby-de-la-Zouch, England

    @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

  • Nerdymatthew MATTY (@Nerdymatthew) reported

    @ItsJamesPowers @SamsungUK @EE Yes it’s bad how we depend on phone so much it ruins life if it’s bad for a while Also a way to control us

  • X_Burnside_X Michael Burnside (@X_Burnside_X) reported

    @EE is there a problem with your site? I'm trying to top up my phone for work tomorrow and it's not accepting payments.