EE outages and service status in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kay Snape (@kayleeage) reported 9 minutes ago

  Why are mobile signals so despicable- I’m with @vodafone & husband @EE. Both terrible in our house.

• 
  Mr Gray (@Monetization26) reported 15 minutes ago

  @tholumusam @EE We still have no signal, we still have no internet, no call back, still no engineer, still no 4gmifi and the customer service has been shocking with being lied to miss advised and when telling the you rely on internet for your job they just aren’t bothered. Completely shocked!.

• 
  Elena J (@Posi61) reported 19 minutes ago

  @EE It doesn’t! Why is it so difficult for me to speak to a human being? If I DM you my phone number, could somebody call me? If not, then I’ll just cancel. I’ve had enough if this is how you treat a customer of over 20 years then it’s not worth me staying with you.

• 
  Will Wright (@WillWri36918764) reported 24 minutes ago

  @EE for anyone looking for home broadband, AVOID EE. Since renewing, laptops and mobile phones won't connect at all. They resolved this once for about a week, now happening again. Won't let us leave the contract and have spent weeks trying to make a complaint!

• 
  Rhian (@rhiangibson_) reported 24 minutes ago

  @EE I’ve tried to call but I can’t call, I’ve already set up roaming, it’s working, I have no spend cap, I’m on a local network. It’s not working. I can’t call to check a delivery if calls are not working from my phone…

• 
  Simone Bini (@SimoneBini) reported 29 minutes ago

  @EE reception in Wimbledon Park area is now a 1970 service. Impossible to make or receive calls. Disgraceful to say the least.

• 
  Raymond Dillon (@rayd_250592) reported 29 minutes ago

  @EE Broadband and phone down in the BT79 postcode checker. Any idea when it will be back up?

• 
  Martin Winstanley (@soupisready) reported 30 minutes ago

  @EE I talk with your team. your team promised to call back. your team never call back.

• 
  Kelly Wallace Horne (@KWHPublishing) reported 31 minutes ago

  @EE Hi, there appears to be a network issue in the SG16 and SG17 postcode regions. Several of us in the region have no mobile phone or data reception. It’s impossible to report via 150 when you have no reception. The Report A Problem web page is down and tells us to phone! 🤯

• 
  Louise Faulkner (@L_Faulkner1) reported 31 minutes ago

  @EE mobile phone bill has additional charges x 3 from other companies but no info whatsoever on what these are - help please?