EE outages and service status in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported 2 minutes ago

  @EE please fix your data connection, because yesterday, couldn’t use my data!!!!

• 
  ChrisM (@chrismaddison74) reported 2 minutes ago

  @Fletchmeister81 @EE Seems to be an issue in every store now. The staff in Sunderland bridges are the worst I've ever encountered. It's like you're bothering them when you ask a question. I'm looking at moving all four of my lines to elsewhere now as I'm also sick of being ripped off with price rises

• 
  Marie (@marieclarkg12) reported 4 minutes ago

  Dear @EE your customer service is horrific. It’s a shambles!

• 
  Natasha (@NatashaB819) reported 9 minutes ago

  @EE We did a home move 2 years ago and have so far had no issues, other than the extortionate price we’ve been paying! The switch over is on you @EE not us but we’re having to suffer because of it and had to sign up to a new contract that apparently, we can leave at any time

• 
  Sarah Dixon (@SiDix67) reported 13 minutes ago

  As I am having one of "those" days... a) Why does it take a GP 2 days to issue a prescription when the system was made digitial to "streamline" the service? b) @EE Have you any idea just how frustrating your diagnostic bots are when your issue does not fit a "box"?

• 
  ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported 13 minutes ago

  please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 30-06-2026 0000hrs- 29-07-2026 ongoing (DDOS, DNS-P & 15Hz Bandwidth attenuated,signal suppression) in MK. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

• 
  Alex Chippendale (@chipods) reported 14 minutes ago

  @EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible

• 
  lucy barnett (@lucebarnett) reported 16 minutes ago

  @EE Been on messaging service since 13:58 today - told I’d beconnected with manager at 14:55 (after several requests for matter to be escalated). 15:20: still waiting to be connected. 15:25: Billing desk manager introduced himself - have not heard from him since. Total time wasting

• 
  Katy Parkes (@KatyParkes) reported 18 minutes ago

  @EE No it’s still not working properly.

• 
  Kate (@KatieBrownriggg) reported 20 minutes ago

  @EE hi, why is it when customers use an offer from a third party website to get their broadband with you - you then cancel it? Apparently you’re cancelling 2 out of 3 people who do this so it feels like i’ll be wasting my time if I sign up?