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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 12/21/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Covoooonia I like that boulder. That is a nice boulder. (@Covoooonia) reported

    Takes @EE 3 days to look up an imei number... all the while causing a pensioner undue stress and trying to take 300 quid off her for an error of their doing. Best network my rear!

  • Clive_C Clive C (@Clive_C) reported

    @EE Birmingham to London on the train to see a family member urgently with CVA in hospital. Very patchy signal trying to speak with family, unbelievable that it’s so inconsistent and poor in 2023… where is the 3.9% + RPI going?!

  • CoTallent BL Tees (@CoTallent) reported

    @EE @tosman30 Is your network down ?, been rubbish the last week

  • kylesyrett1 kyle (@kylesyrett1) reported from Leicestershire, England

    @EEBroadbandUK @EE has got to be one of the worst broadband providers 🤬 turns it self off constantly everyday

  • Michael57690152 Michael Armstrong (@Michael57690152) reported

    @EE 2 days now waiting for answers on a delivery that you have constantly lied about! Being ignored online, on the phone and now on here! #cancel

  • JessGoodman21 Jess Goodman (@JessGoodman21) reported

    Another day @ee haven’t sorted the problem out locally. I can’t do anything. No data or service signal at all. I have a 6 year old and a parent with disabilities that sends me an alert when help is needed. Those that I’m not getting because of your problem ! Sort it out EE !!!!😡

  • leshill28 les hill (@leshill28) reported

    @EE as a pay as you go customer are my allowances included if I was to go to Ireland or would I need to buy a pack

  • Abubaka36041267 Ability❤️ (@Abubaka36041267) reported

    @tomronan90 @EE Talk to @boss_hentai they helped me when support services wouldn’t help me🥺..

  • TamsinWaleyCohe Tamsin Waley-Cohen (@TamsinWaleyCohe) reported

    @EE Hi Debbie, thanks! I actually spoke to someone at your help centre who explained that you 5G is not working atm, and to switch to 4G. It would be have been great to have been notified of this in advance, and to be notified as to when it will be working again.

  • bronaghinlondon Bronagh (@bronaghinlondon) reported from Manchester, England

    @EE Hi! I have 5G but my phone won’t connect to the internet, feeds won’t loads etc :( are there any issues?