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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 12/11/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • posh_jo92 Jo Barrett (@posh_jo92) reported

    @EE yet again another issue with your systems Spent a week not long ago with no Internet or call/text ability due to works without notice and now another issue being unable to recieve or make calls! What's going on?

  • KeyringHardhat kieron (@KeyringHardhat) reported

    @PaulBarette @EE I spent an hour on the phone to get through to someone, they said it’s a major service outage and that it’ll be sorted by 7:30… not holding out hope though. If they knew, why not proactively tell customers?

  • hulk00865987 H (@hulk00865987) reported

    Took over 3 big network companies, and still can not get it right,shambles @EE

  • feltors andrea felton (@feltors) reported

    @ee what’s happening can’t get through to customer service your service is not working can’t make calls unless to ee advise please

  • Jane84 Jane Oddy (@Jane84) reported

    @EE Network down since 11am and nothing from you as a company. App saying all is fine. The irony of being a communications company

  • DavisFerretd Philip Davis (@DavisFerretd) reported

    @EE Why can't I contact my son's, both of who are on the EE network?

  • simoncgray Simon C. Gray (@simoncgray) reported

    @EE haven’t updated their website or pinned tweet to give users a link to a service status page so we can understand the progress on the resolution of this problem. I’d expect an update every hour on this until resolved

  • flumpmybump Bernie (@flumpmybump) reported

    @EE Hi, are all your uk customer service numbers down? I’ve tried 5 different ones. Missed a call from a manager about no internet for 3 months. Can’t get through? Please advise?

  • halebop27 halebop 💙 (@halebop27) reported

    @EE @ARF05360341 Has been down a few hours now.

  • andrewfwillz Andrew Willz (@andrewfwillz) reported

    @EE what’s up with your service I need to make calls !!!!!!!!!