EE

EE Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 01/13/2026 10:45

January 13: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shona_stringer Shona Stringer (@shona_stringer) reported

    @EE is there a known issue with gifting data via the app at the moment?

  • amIhavingitall doubtful (@amIhavingitall) reported

    @EE your phone lines - all of them are down. There’s no online chat available. I need urgent help

  • NeilJoh68559248 Neil Johnson (@NeilJoh68559248) reported

    @EE not had a mobile AGAIN since the storm last weekend. This happened in Nov when we had the other storm. Status for AB301FG says it will be resolved in 16hrs which is what it has said for over a week now. I was without a signal for 2 weeks last time.

  • BeersnBlues Raff (@BeersnBlues) reported

    @lizzychapman23 @EE I’ve just left them, shittest mobile network by far

  • IzzardBecky Becky (@IzzardBecky) reported

    @lizzychapman23 @EE The worst is when you look at upgrades and you can get a better deal as a new customer than existing 🙄

  • lewisxmac Lewis (@lewisxmac) reported

    @Phil_watkins79 @EE Is this the Xbox game pass? Im having the same issue

  • Ztx294 @Ztx - not just a number (@Ztx294) reported

    @EE Please don't. Of course the train has WiFi but it's a telecom gateway using 4g. You have hit the nail on the head, your architecture doesn't work for train based people. Please fix. It's not so bad, Europe has fixed it.

  • zazatheicon Zaza Worldpeace (@zazatheicon) reported

    So my @EE signal just went and I can’t make or receive call like wtf!!! Don’t expect any money for any bill when you’ve been doing nonsense since this year has started. It might be time to leave these guys and take my £5k number with me.

  • lewisxmac Lewis (@lewisxmac) reported

    @ChorizoBlazer87 @EE Also getting the same issue. Spoke to EE on Sunday who said they knew about the problem and it should be fixed soon.

  • cufcboy29 BLUEARMYCUFC (@cufcboy29) reported

    @Expedia great customer service issued refund to my bank in 2 days take notes @EE you messing me about for weeks over money you owe me well done Expedia showing what profesionall company handles itself