EE

EE Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 01/12/2026 04:30

January 12: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • paulhayward200 Paul (@paulhayward200) reported

    @EE How long is it acceptable to have a network problem ? It has now been going on for 3.5 weeks with no end in sight ?

  • TxTeii T. 👸🏿 (@TxTeii) reported

    Why am I paying for 4G but constantly have 1 bar of signal @EE 😡

  • EelesWasTaken Anthony Eeles (@EelesWasTaken) reported

    @EE Reliable service would be a start!

  • shoottheshi7 tim davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@shoottheshi7) reported

    @EE I am trying to contact your cancellation service but it keeps saying there are issues.

  • shoottheshi7 tim davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@shoottheshi7) reported

    @EE The call connects then tells me the service is temporarily unavailable

  • sucramco Marcus Broad (@sucramco) reported

    @EE Unless it's something different. My phone reboots up to 4 times a day. I've reset, deleted apps so many times. I was hoping an update would sort it like all the other problems. But it hasn't. I can't wait up to 28 days for repair. It shouldn't need a repair. Yes it's faulty.

  • Damienc1985 Damien aka Techno (@Damienc1985) reported

    @EE I have no issues paying my bills, and the increase is not going to affect me. What affects me is when companies blatantly lie about costs, the expansion contracts don't increase month by month once signed they stay the same barring unknown issues.

  • skipper68uk Mands 💜💙💜🤍😷🌷🌺🌻🌼 (@skipper68uk) reported

    @EE Having problems, going to pop to EE store tomorrow... i inserted sim says emergency calls only, log into my ee then went to add phone, entered number said will send code ... never arrives

  • ricksoccerlad Rick Kennedy (@ricksoccerlad) reported

    @EE What's wrong with your customer service line, it doesn't connect?

  • lincsbirder2019 lincsbirder2019 (@lincsbirder2019) reported

    Just got a lovely text from @EE reminding me my contract is up in May and I can upgrade early. Great I thought so off I pop to the website to check the offers available. What a load of crap ! Not one appealing deal and all way over priced. Guess who’s not renewing !!