EE outages and service status in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack Meadows (@OwnerJMDesigns) reported 4 minutes ago

  How can anyone not feel like they in the stone age again when going to Challaborough Bay in Devon with at least like no signal in the area with @EE and @O2 mobile networks

• 
  Stuart Smith (@Galaxy42_) reported 5 minutes ago

  @EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.

• 
  D (@Davidaag1991) reported 5 minutes ago

  @EE any known issues with your BB in ML11? Nothing is working, lights on hub are suggesting everything is working and can’t run a test on the app.

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 6 minutes ago

  Still no internet and @EE are liars who put me as a priority only to reject and say they needed my medical records to put me as a priority again, I do not recommend them to anyone as they do not help in any way and refuse to find solutions for working people who can't be at home

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 9 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 13 minutes ago

  @EE I can’t ever get reception on my phone for calls I’ve called and ee doesn’t want to help, I’ve been a customer for 30 yrs with the same number and I find your customer service shocking regarding this apparently you can’t help me?

• 
  𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported 25 minutes ago

  @EE hi, my mother is with you guys and you offered her another deal and she said yes, wanted to keep her old number but the sim you sent is a new number and we don’t know how to change it over. Can you help please? Thank you.

• 
  Vicki Heselton (@VHeselton) reported 26 minutes ago

  @EE Thankyou but every time I try 150 it gets disconnected or states I’m not a customer which I am.

• 
  EE X Support (@EExsupport) reported 28 minutes ago

  @Janeyk12 @EE Jane, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.

• 
  Luke (@LNBCFC2) reported 30 minutes ago

  @TONYXIMOFF7 @England @EE It’s 23 degrees ? And really I never knew it was 3000 metres above sea level