EE

EE Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 03/05/2026 08:05

March 05: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveKirwin Dave Kirwin (@DaveKirwin) reported

    @EE Hardly 24/7 via your website it is constantly displays login error if I want to look at anything relating to accounts - but works fine if you want to flog me an expensive upgrade....

  • SMQ1029 Sean Queenan (@SMQ1029) reported from Basingstoke, England

    @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

  • EmRobo Emma Robinson (@EmRobo) reported

    @ReynoldsLaraine @EE Same, no mobile data or phone signal. Been very poor all week when it's otherwise fine

  • Phoenixrahman Phoenix Rahman (@Phoenixrahman) reported

    @EE I’m fuming. I’m being targeted by scammers on my EE mobile. I’ve notified you guys on numerous occasion but no help from you guys. Getting scam calls from Germany & other numbers that have the same first 5 # of my phone #. My anxiety is getting worse coz of these calls!!

  • Kevin2686 Kevin Broadbent (@Kevin2686) reported

    @EE EE obviously fixed the problem your end as it started working again. However I did have to reboot my router and phone, again (note "again"). Are you a real person as a lot of people had this problem but your response was like i was the only one? Do you know what the problem was?

  • bradburyamber13 Amber (@bradburyamber13) reported

    @EE awful experience this past week. Upgraded my phone online & EE cancelled my sim, was supposed to send a new one, never came. Live chat couldn’t do anything, over the phone told they’d send a new one, never came. Instore said to ring instead. only… 1/2

  • boulezianman Boulezianman (@boulezianman) reported

    @EE Hi, I have seen I am getting a 100% off of my early upgrade fee. However no indication how long this is for and no information if it also applies in store? I like to put my phone as a trade in against upgrades but you cannot do that online. Any help would be grateful.

  • AntiMat247 AntiMat74 (@AntiMat247) reported

    @EE At an extortionate price and poor customer service ever since BT took them over. Speaking as an EE customer of over 15 years.

  • lukepaulgabriel Gabs (@lukepaulgabriel) reported

    Hi @EE, is someone about to help with my broadband connection please? Speeds have dropped off and I have sugar filled kids needing their WiFi fix 🤪🤪

  • barbaric_ Nikos Florides (@barbaric_) reported

    @EE can't help but feel that I'm being ripped off. Meant to be getting a discount on my broadband as I'm an ee mobile customer and extra data on my phone... To top that off, I'm paying £32 a month for broadband when for the same money I can be getting faster speed!