EE

EE Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 01/16/2026 17:10

January 16: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    12 months of no signal/data, 8 weeks of emails, calls and the worst customer service I have ever received (laughed at, no callback, no care for customers) @tescomobile agreed to stop my tariff 🎉 👋 bye👋 Now am part of @EE and already signal and data is 100 times better!

  • Dynan5 Martin Dynan (@Dynan5) reported

    @EE are awful! 🙃

  • Certzz_mz Captain Morgan 👩🏽‍✈️ (@Certzz_mz) reported

    **** Croydon @EE totally useless. Communication skills are piss poor. Wouldn’t let me use their phone to call customer services. (Since my phone is broken)And the manager… LOL anyways, bye. Thanks to the lovely manager in Bromley EE for helping me out. A lot of respect for her x

  • bumbleoreo Chantelle Buswell Josephs (@bumbleoreo) reported

    @EE No 4G or 5G no network outside of my home WiFi. I'm in North London. What's the issue with EE and any signs of it being fixed soon???

  • Kenguin34 Kenguin (@Kenguin34) reported

    @EE your 5G signal has gone back to being 💩 again on the Wirral!!

  • Mike40617297 Mike (@Mike40617297) reported

    @EE Good morning can anyone in EE help me with problem of not being see my data on the EE app,been on three times to help desk still can’t get it sorted getting a bit frustrated with it

  • BethEvsTV Bethan L. Evans (@BethEvsTV) reported

    @EE Thank you, service returned the next day

  • marthasydenham Susan (@marthasydenham) reported

    @virginmedia Obviously I can't text because I don't have any service 🙃 I'll have to manage with wifi then but will be sure to switch me and my son to @EE or @O2 soon, as we continually have frustrating problems with Virgin mobile and broadband that are bizarrely difficult to resolve. Thanks

  • mikewiow MikeW (@mikewiow) reported

    @iD_Mobile_UK I appreciate that…I also know it worked fine for about 4 days…. @EE doesn’t seem to have any trouble here. Very frustrating

  • SDMATTHEWS1 Sue not bot (@SDMATTHEWS1) reported

    @ItsJamesPowers @EE Are they that bad?