EE outages and service status in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pamela Docherty (@pamie1984) reported 5 minutes ago

  @EE when will your app be up and running again? Says it's down for maintenance but can't put devices back online that were paused. A warning about this on the app would have been extremely helpful!

• 
  C (@arcpantmcgee) reported 9 minutes ago

  Surely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice

• 
  Literate Cynic (@LiterateCynic) reported 10 minutes ago

  Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

• 
  Rachel (@RachieP18) reported 12 minutes ago

  @EE disappointed in EE complaints team. Upgraded my phone on the 26th February as part of a deal with a watch and AirPods for £1. Guy who sold it has now left, no voucher for the AirPods and resolution is sending back my phone and watch? You can see in your notes I purchased with

• 
  Alan Roberts (@AlanRob68902430) reported 17 minutes ago

  @EE I'm on to customer services now

• 
  UniTED (@tedio74) reported 18 minutes ago

  @WheresPogba @EE Cheers mate. I'll be contacting them again later if it's not working by this afternoon, I will certainly mention this.

• 
  Emma M (@EmmaMorgan2014) reported 20 minutes ago

  @EE what is going on today?! I can’t make calls yet looks like my signal is ok

• 
  Paula m (@PaulaRossi47) reported 21 minutes ago

  @EE how do i get a refund im no longer a customer

• 
  Mike ⭐⭐ (@MaidaChelsea) reported 24 minutes ago

  @ee Wembley WiFi worst I've ever come across

• 
  Karim Harbott (@KarimHarbott) reported 28 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.