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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 12/27/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mcweasel01 Kevin Docherty (@mcweasel01) reported

    Hey @EE I had to call to get my PAC codes to leave, was told they would be sent by text but wondered how long it would take. Hoping advisor didn't just cancel my accounts

  • jennaroberts24 jenna roberts (@jennaroberts24) reported

    @EE I dont have an account its my daughter and im on three and we carnt get signal its getting ridiculous

  • JamesUpsher James Upsher (@JamesUpsher) reported

    @EE @s1m0nc Hi Liam. I have similar problem and you seem to know what you’re talking about. Can connect manually, but auto does not work anywhere on tube. iphone13pro. has never worked with this phone and sim (previous iphone did work). any ideas?

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    I now have my remaining pac codes from @EE They is some irony in the fact that my dad took our first contract out with #MercuryCommunications (#EE) on Feb 28th 1994. We will be leaving @EE by Feb 28th 2023. 29yrs of Loyalty flushed down the toilet. What happened @MarcAllera?

  • tapgiles TAPgiles (@tapgiles) reported

    @EE That's such a bad thing to teach people. A lot of people don't even consider it could be a scam and will believe everything people say on a phone call. Teaching those people, and others, to do this is a disservice to your customers.

  • DuncanMcEwen1 Duncanmcewen1 (@DuncanMcEwen1) reported

    @EE changing my plan by 7.39 in line with inflation .. sorry am out been a customer for over 15 years plus ... you just lost my buainess

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • imorital Stuart Northcott (@imorital) reported

    Thanks @EE. Normally I'd buy a handset outright but this time I decided to spread the cost by getting it on plan. My reward? A £9.50 month increase on my bill. Been a customer since the T-Mobile days, can't wait for my contract to end now, so I can switch carrier. #disgusted

  • Michael_East Easty (@Michael_East) reported

    @EE is a terrible company with a useless and insensitive customer service operating their phone lines. Been with the company for 13+ years. Will be moving at the end of this contract. My advice is dont go near them!!

  • nickrf1966 Nickrf1966 (@nickrf1966) reported

    @MarcAllera @EE Yes, but when you connect to 5G there is no data, and doesnt drop to 4G. Your help centre manager telling me to disable 5G completely, via hidden menu code, as the EE sim removes the option to disable 5G from my phones menu. So paying £60month for 5G phone that only works 4G 🤷.