EE

EE Outage Report in Thurso, Highland, Scotland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 01/15/2026 07:40

January 15: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Letslaugh1419 j (@Letslaugh1419) reported

    @foreverbluetoo @EE All mobile phone companies will I crease a customer's monthly cosy each April. This is caused by the consumer price index rate published in January each year. What I do find is wrong, is the additional % that they add on!

  • lincsdrones @LincsDrones (@lincsdrones) reported

    @SkyHelpTeam My mobile number is in profile @SkyHelpTeam if you want to discuss a solution. Thankfully mobile is @EE and reliable so you have no problems contacting us..

  • kerricb1304 Kerri Campbell - Bow (@kerricb1304) reported

    @EE demeaning! Asking me how much I earn - being told that I couldn't be offered any phone contract without EE knowing my income!! I've been with EE for over 10 years and I have never felt so insulted! I'm off to Vodafone!!

  • WildBunnyArts WildBunny (@WildBunnyArts) reported

    @HoydenSpark @EE I've never heard of them. I just googled and they are sadly not in my area.

  • STEVEOLUCKY7 Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported

    Can't watch the UFC replay yet again.. been nothing but issues since I have had it. Updated everything but honestly the app is garbage. Took over 2 weeks to get it to work now this, waste of money @EE @btsport

  • foreverbluetoo Forever Blue💙 (@foreverbluetoo) reported

    @LeeIzzard83 @EE Bad advertising for sure

  • STEVEOLUCKY7 Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported

    Fairplay the @btsport app is garbage. I got superfast bt fibre and still every week have issues replaying events. Updated everything multiple times. How hard can it be to get a tidy service for something you pay for .. @EE

  • danilogw Danilo Wasques (@danilogw) reported

    @EE sorry, DMs are not working

  • jyorke75 Johann Yorke ™ (@jyorke75) reported

    @EE Still waiting for Lyn to call me back from last Saturday. 3 complaints closed without out my consent or a reasons from @EE @Ofcom their customer service is awful.

  • JumaMhlanga tha Movement Noize Production (@JumaMhlanga) reported

    @EE I was given false information and now I can’t even go through customer service. I do not have service