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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 03/31/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_TheRed Mark_TheRed (@Mark_TheRed) reported

    Hi @EE I called your customer services as advised and you charged me £35 and didn’t sort my issues !! Many thanks EE……… for robbing and not supporting me

  • Emmylouiseee Emma Johnson (@Emmylouiseee) reported

    @EEHelpdesk @EE help my Wi-Fi hasn’t been working for the past 2 days

  • GetMooreJulia Julia (@GetMooreJulia) reported

    @EE i need help with my account but you "start conversation" button isnt popping up. Also please dont suggest i call you, as that is impossible for me at the moment

  • Mark_TheRed Mark_TheRed (@Mark_TheRed) reported

    @EE You haven’t helped me either ! Awful @EE

  • Jackson_dixon_d Kirsty black (@Jackson_dixon_d) reported

    @Mark_TheRed @EE I mean they have bad reviews and also good ones …. So yeah. Just so u know when the social team read this they don’t actually want to help u. Ur attitude makes them immediately less likely to want to even deal with you. Do with that what u will

  • ArrowsmithJammy Jamie Arrowsmith (@ArrowsmithJammy) reported

    @EE I rang the store and they can't even update me. I rang ee themselves and they said check with store. No one can give me an update which is unsettling. I have paid money in store and have no clue how long I am to wait when I was told just 1 working day originally. Please help

  • Hannah11038764 Hannah (@Hannah11038764) reported

    @EE no broadband for anyone in Horningsea (CB25) since Monday and BT Openreach say it's up to our providers (you) to ask them to fix it. What is going on? I rang you & got no help. It's affecting everyone and you are aware of it so why isn't it being fixed? I WFH and can't work!

  • amy_amos2704 Amy Louise Grant (@amy_amos2704) reported

    @EE my 4/5G is constantly very slow loading anything! Are there any issues.. seems to be happening since early this week.

  • Alexdaytonaldon alex 🇫🇷🇨🇦🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Alexdaytonaldon) reported

    @EE The guy on the phone did not really feel sorry. It’s being a long customer and have the same deal than a new one. It’s bit light as customers service. No effort at all

  • Jackson_dixon_d Spunky Mac spunx (@Jackson_dixon_d) reported

    @AshBigga @EE Ash don’t tell anyone but I head the entire EE office are shitting themselves today. You saying “expect a formal complaint” has sent shockwaves across the company.