EE

EE Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 02/05/2026 08:45

February 05: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rygeorgetilley ЯYΛN 💎 (@rygeorgetilley) reported

    @EE I’ve just messaged you on DM. can’t answer my questions but take my money like that? new I should’ve gone with another network

  • CoysPeter Peter #Socialist #COYS ⚽️ Climate (@CoysPeter) reported

    Hi, @EE is your service down, I cannot get a signal (Norfolk) ?

  • Skittles7 Lucy (@Skittles7) reported

    @EE belated Christmas present - fancy fixing my internet seeing as it’s been down for almost 24 hours?

  • MrsRusbridge Clare Rusbridge (@MrsRusbridge) reported

    Changed phone provider for my son to see what @EE is like ordered the new iPhone for him- promised it was in stock and would get here before Christmas- still waiting- dreadful service - should’ve stayed with 3!

  • davidusroberts David Roberts (@davidusroberts) reported

    @EE I’m unable to access my online account. I’ve requested password reset but link not in emails or trash! Can you help?

  • VictoriaWardman Vicki Wardman (@VictoriaWardman) reported

    @EE Hi, I put a new SIM card in my phone 24 hours ago. I was told I wouldn’t need to activate it but I have had no service since, and my old SIM has been deactivated. Is there anything you can do to check what’s happening? Thanks

  • DannyMc10694492 Danny Mcgrath (@DannyMc10694492) reported

    @EE having an absolute nightmare getting my £300 mastercard that should have come with my handset that I ordered in November. Being passed back and forth from the mobile care team to the rewards team and no one seems to be able to sort this. Can someone please help me

  • Rawsiie Ross B (@Rawsiie) reported

    @EE how do I get out of a sim only contract? I have been with you for absolutely years, renewed last year 24mo contract, another year left to go and the signal I get with EE is utterly shambolic. It literally works nowhere. Something to do with a 'network guarantee?'...

  • Spetmologer Bernard Whittaker Ψ #BorisLIARnoAlcoholic ! (@Spetmologer) reported

    @EE BT Sport app is working, only on day THREE of ringing up to get the issue resolved ! I am.staggered that due to ERRORS made by and acknowledged by one of your managers, I was expected to do all the running around, returning a phone because ONE ADVISOR UPGRADED the WRONG NUMBER !

  • Roxyarnie1 Roxyarnie 💙 ⛱️ (@Roxyarnie1) reported

    @Ant8Johnson8 @ThreeUKSupport Wow! I've never had any issues with @EE like that. Shameful!