EE outages and service status in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Marshall (@MrMclarenNUFC) reported 8 minutes ago

  @ee Is there any chance you can switch back on your masts and stop offering a sub service for the same money. You’re bloody terrible

• 
  … (@NLDN_) reported 8 minutes ago

  @EE is the worst network on this earth and when my contract is up in September I’m leaving! £80 a month for a iPhone 15 pro max & the network IS ****!!!!

• 
  Terry Saliba (@Terry_AbilasIT) reported 12 minutes ago

  @EE Should I be expecting calls from this number 07393 227481 claiming to be from the EE Customer Care dept. Sounds like a scam to possible clone SIM or gain access to customer phones. Please review.

• 
  Zak ₄₄ (@ZRuns0nCoffee) reported 13 minutes ago

  @EE It’s to do with GFast. Why are you allowed to break contract and cut my service to a quarter to what I’m getting now? Can you imagine if I asked that about price or ending my contract early? This is now allowed. How can I take this further?

• 
  Rhys (@Rhysdude) reported 13 minutes ago

  @EE I'd have expected it to be a case as simple as updating mailing lists the same way you remove my EIN. I don't have the energy to speak with someone over the phone for it, I'll just set all emails from that address to go straight into the deleted items, appreciate the support.

• 
  david bootle (@dbootsy) reported 13 minutes ago

  Sorry to say but disgusted by your approach. @EE speak to Vanessa smith in your customer dep asap pls

• 
  peter wilson (@wilsonpeter48) reported 14 minutes ago

  @EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal

• 
  liz coombes (@lacoombes) reported 15 minutes ago

  @EE why have I twice been offered an identical Broadband Deal by your retentions team only to be told it was cancelled after I cancelled the Sky deal? Now told its a 'systems problem' that no-one seems able to sort. Dyou not want any customers?

• 
  Andy Jardine (@AndyCricket100) reported 18 minutes ago

  @WeAreOpenreach @EE good morning We have an engineer appointment for this morning but I’ve now been informed that it has been cancelled and booked for tomorrow. Yet EE say this is not a missed appointment, how can that be? We have broken phone cables since Tuesday.

• 
  jackie kemp (@jackiekemp) reported 20 minutes ago

  Lot of stress in the village atm because the @EE mast is down - it’s probably out of diesel again because @SSE refuse to put a mains electricity supply in the Balgy gap and as usual @ofgem sitting in London has designed a ‘****-you Scotland’ system