EE

EE Outage Report in Thurso, Highland, Scotland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 12/12/2025 09:25

December 12: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MrBreese74 leigh breese (@MrBreese74) reported

    @EE A signal in Bushy would be nice

  • balancedcurves Phil (@balancedcurves) reported

    @EE Please get in touch. Despite spending all day yesterday being told it would be sorted, today @alibo22 has been completely cut off instead of upgraded. Total let down for a loyal customer

  • balancedcurves Phil (@balancedcurves) reported

    @EE instead of sorting out the issue around a new contract and handset upgrade for @alibo22 you have now cut her off. Completely. No 4G no calls or texts. Absolute disgrace. Zero customer support. Please get in touch

  • NotTheBOE Not The Bank of England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NotTheBOE) reported

    @EE Absolutely shoddy company, sell products that they cant figure out how to work, promise telephone lines open until 11m but shut at 8pm and then offer 24/7 support on MYEE but there is no support, I will be cancelling my contract keeping my phone and see you in court, disgrace

  • EllieStrong Eloise Strong (@EllieStrong) reported

    @EE Any idea on when the signal issues will be resolved in DE55?

  • BenMcc57 Ben McC (@BenMcc57) reported

    @EE Yes, I am. But I'm not going to renew. Really cheesed off at the tactic of bumping up people's bills then expecting them to call and negotiate it back down (or not). I'm leaving for another provider.

  • fl_ash Ashley Enright (@fl_ash) reported

    @EE my phone appears to have the wrong number - when I message people it’s showing up as coming from a different number even when they’ve messaged the correct number. Any idea how to fix?

  • billybosun68 Billybosun68 (@billybosun68) reported

    @EE Tried to upgrade a phone. The email said I need to speak to a member of the sales team.. I don't want to spend hours on the phone having someone pushing product.. so that's the first issue. What's the point of the online shop? Sure more issues with come along this morning.

  • needanewnamee cameron (@needanewnamee) reported

    @EE Barely any signal for a whole week in E1?

  • simr1984 Richard Sim (@simr1984) reported from Hensall, England

    @EE I’m not one to tell you how to do your job, but as a long time happy customer of your broadband, why have you let BT use the headline of “the only broadband provider to harness the power of EE’s mobile network”. Isn’t this something you should be doing?