EE outages and service status in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Chippendale (@chipods) reported 8 minutes ago

  @EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible

• 
  JT (@What_JT_Thinks) reported 16 minutes ago

  So @WeAreOpenreach have lost my neighbour's consent form twice and totally refuse to provide an explanation to @EE or me on what is going on. There is no way of contacting them or complaining, and no consequence for providing dreadful service, ordered fibre in May, still nothing

• 
  Matt Smith (@MattSmi07057745) reported 18 minutes ago

  @MarkyTalk @EE Not the twins, I’ll never forgive orange if they’ve wiped the twins

• 
  Eileen Manson (@MansonEileen1) reported 18 minutes ago

  @DerekAllan61 @EE Sounds like they’re happy to take your money and give little help in return 🙄

• 
  Chris Dee (@chrisdee2016) reported 18 minutes ago

  @EE A complaint wont get the service thats been paid for for over a month i just want my fibre sorted as promised weeks ago !

• 
  Matthew (@mrcorney) reported 19 minutes ago

  @MarkyTalk @EE My signal isn’t great, been with them 10 years and due an upgrade for the last 4 but the new deals are so expensive I will be changing to new supplier soon and get a much better deal

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 22 minutes ago

  @EE As I said tried that 3 times, and every time it’s “ Use the text service

• 
  Kati Thompson (@CrazyRatLady80) reported 23 minutes ago

  @EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?

• 
  🪬MissDoolittle.eth🪬 (@MissDoolittleSK) reported 25 minutes ago

  @EE Complained multiple times. You guys just say to buy one of your wifi devices or suggest I switch networks (resulting in me paying to leave EE 🙄). I shouldn't have to purchase a secondary device just to be able to use the service i'm already paying for...

• 
  Martin Elliker (@MartinElliker) reported 27 minutes ago

  @EE I didn’t want to come back to EE for exactly these reasons - customer service - total pile of 💩