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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 11/25/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • marston_alex Alex Marston (@marston_alex) reported

    @iwan1davies @EE After going into store again, they confirmed it's a known issue. There is a large backlog of activations due to the iPhone release. Mine has still not activated.

  • dapperlad2911 Chris Feltham-Smith (@dapperlad2911) reported

    @EE unfortunately after 15 years of being with you, you are losing a customer because you first lost my online order, and then when rang up would not meet the price. Very disappointed, it’s a shame you don’t value your long term customers

  • DavidLuke14 David Luke (@DavidLuke14) reported

    Approx 3 hrs on phone to @EE having been mis sold a 5G broadband contract, via @bt_uk who then agreed to cancel contract without me having to pay, just send kit back. Then £700 taken out of my account anyway… Unbelievable customer service… not in good way.

  • Mannydas Manny (@Mannydas) reported

    Is there a issue with 5G network @ee? Calls keep dropping and iMessage unable to activate

  • kaileslie85 nk kai (@kaileslie85) reported

    @EE you are by far the worse for mobile date reception cannot get anything any were or poor service all together I suggest u start to take a look

  • MillerMi10 Michael Miller (@MillerMi10) reported

    @EE Yes, exactly the same thing happens when I login through a browsers too despite showing deals on your website when I don’t log in.

  • danmm2701 Dan Grott (@danmm2701) reported

    @EE is there any issues going on in the PE1 2UF area because I’m on WiFicalling text messages are coming in very very delayed or don’t receive them at all 🤬

  • rebeccawhite87 Bex (@rebeccawhite87) reported

    +44 7401 141007 Do not accept a call from this #scammer pretending to be @EE and commenting on everyones issues

  • pansythepup jacqui griffiths (@pansythepup) reported

    @kayleighjcal19 @EE I’ve had the same issue

  • iwan1davies Iwan Davies (@iwan1davies) reported

    @marston_alex @EE I called them and my esim was stuck activating and me trying about 5 more times didn't help, the guy cancelled them all except for the last one and it activated!