EE

EE Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 03/25/2026 13:50

March 25: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JoCornish Jo (@JoCornish) reported

    @EE Your reception is appalling. It doesn’t excuse your bad service to send me a text to tell me I have no service. CM3 is sick and tired of no service. 😡😡😡

  • jillzg Jill Gifford (@jillzg) reported

    @EE my broadband is down 😩😩😩 AGAIN..... please send me someone to fix it

  • RichardEllison0 Richard Ellison (@RichardEllison0) reported

    @EE Still no reply from @EE on their profiteering. Time to realise I'm not a valued customer and switch off some SIM cards.

  • BaumgartnerWill William Baumgartner (@BaumgartnerWill) reported

    @EE Hi, I had a scheduled callback from you but I was never called. Could you please call me back to finish the account changes I had requested ?

  • Istillneedawand Lesleyanne Mackay (@Istillneedawand) reported

    I have been trying to upgrade my phone on @EE for three days now and all of their team are telling me different things Such rude customer service, they are being so cheeky!!

  • _kayleighox 🧡✈️ (@_kayleighox) reported

    @ee is there a reason why I haven’t had any service all day? This keeps happening, shouldn’t be paying for a half arsed service :/

  • JoeDundas Joe Dundas (@JoeDundas) reported

    @TalkTalk Mike, I have cancelled my account mate. The customer service has been absolutely appalling - literally the worst I've ever experienced. Contrast that with @EE today who have managed to give me a callback within an hour and have an engineer on the way tomorrow.

  • RachelADarke Rachel Darke (@RachelADarke) reported

    @EE I can’t call you because it keeps failing. Our WiFi is down again. We call roughly on average once a month and an engineer comes out each time. I am tied into contracts with you but how can you expect me to continue to pay for this ‘service’? What do you suggest? ##eefault

  • PaulGillett001 Paul Gillett (@PaulGillett001) reported

    @EE I live in SE1 and my 5G is terrible. I live in a tower so nothing blocking signal. It has got slower since I upgraded!!! Don’t waste your money people. 4G was better.

  • GarethECoates Gareth Coates 💙 (@GarethECoates) reported

    @EE I shall have to look into obtaining one... I'd still be out of pocket, but at least my phone might work! The frustration for me is that I spent 30 minutes on the phone to get precisely nowhere, taking an already depleted battery down further.