EE outages and service status in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Lees (@AlisonMLees) reported 3 minutes ago

  Alison Lees @EE There's nothing on the dashboard online, nothing in my emails, search 'exit fees' reveals 'no results'. I don't believe this exit fee exists. I think your customer service guy was lying.

• 
  Clint Sookermany (@ClintNorDD) reported 3 minutes ago

  @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

• 
  Mark Harper (@MarkHarper99) reported 4 minutes ago

  @EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?

• 
  Yokenthwaite (@BayXXIV) reported 8 minutes ago

  @EE Can you please fix your service that I pay you to provide by contract. I have gone through all of your different avenues and no one can provide me with an answer as to what the fault is. The connection is spotty at best and drops out fully roughly every hour.

• 
  Bear29 (@29Bear29) reported 9 minutes ago

  @EE why is your website such none functional dog **** for doing the simplest thing, can’t download bills, can’t even put an EU roaming package on and all this on a business account

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 10 minutes ago

  @EE I’ve just said I have no service so I can’t call either that number or 150? Can you send me a private message please

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 11 minutes ago

  @Lewciie @EE It seems this is the norm. Ive just had another complaint opened without any intervention from me. They'll probably close it in a minute too.

• 
  ian harris 🇬🇧 (@hellired3) reported 13 minutes ago

  @EE Update 01/07 still not fixed I've provided the number but here it is again C10002718044 all I want is to leave now ive had it I cannot waste my time chasing something you should fix #badservice

• 
  Json (@Stuff1646) reported 16 minutes ago

  @sarkeycockney @EE They have done that on purpose to spin the wheels on ice so you won't get nowhere, If you're still getting nowhere with this clown show of a provider then best contacting Citizens advice and going down that route to have it solved, I think.

• 
  Nathan (@Na676767nana) reported 18 minutes ago

  @EE my mum and dad are in turkey just landed today but isn’t getting any service can you help at all? They both having issues