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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 03/19/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrewtuck10 Andrew tuck (@Andrewtuck10) reported

    @EE How long does it take to port a number I already had to a new service????

  • BuckleyKevin Kevin Buckley (@BuckleyKevin) reported

    Quick question…my contract with @EE is due to end in March (I can’t wait as completely, totally and utterly💩coverage/service imo) and I would appreciate any suggestions for a mobile service provider in Suffolk (not @VodafoneUK as they are💩too). Any help would be appreciated🙏🏼

  • JamesFallon4 James Fallon (@JamesFallon4) reported

    @Dene2018165 @EE Would say the same about their TV. The box takes about 4mins to turn on and start showing any programmes. Sky was pretty much instant. Literally don’t know how being that bad is possible in 2025. For what it’s worth, the box was already replaced too - as we thought it was faulty.

  • Andrewtuck10 Andrew tuck (@Andrewtuck10) reported

    @EE The only thing you seem to be good at is calling me bad at a scheduled time to tell me it not fixed

  • BuckleyKevin Kevin Buckley (@BuckleyKevin) reported

    @EE The last time I spoke with your technical team I was informed that “I would have better service in Winter than Summer as there are less leaves on the trees around my house at that time of year”🤡 Goodbye👋🏻

  • gompstomp78 Antoni Gostomski (@gompstomp78) reported

    @EE been weeks with no signal in Dunstable, impossible to use my phone unless at home with the WiFi . Can never get through to you guys on the phone either!

  • AndiOrmsby Andrea Ormsby (@AndiOrmsby) reported

    @EE Would it not be good customer service for someone to call me 😡 I have no idea what I am supposed to do now I just want a lower price sim is that so difficult 😞 they can’t even explain what they mean about I Don’t Have enough credit on the account what credit !!! I pay monthly

  • connorclarke16 Connor Hamilton (@connorclarke16) reported

    @EE great once again meant to go into a team meeting and the WiFi has gone down. Been out for over an hour at this point.

  • CA_OFFICIAL97 C.A (@CA_OFFICIAL97) reported

    @EE my service is down

  • liamkil Liam Kilminster (@liamkil) reported

    @EE I'm not giving you a call, why should I? Your broadband is terrible, your TV boxes are ridiculously bad