EE outages and service status in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iain (@iainfrichardson) reported 3 minutes ago

  @EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!

• 
  prince’s adore x (@privwithadot) reported 5 minutes ago

  @EE your customer service towards customers that have YEARS of honouring contracts is probably the worst thing ive ever come across, i cant even get my stolen phone replaced. Its the most unprofessional and disgusting service ive ever had

• 
  PT (@ptavfc1) reported 7 minutes ago

  And btw @EE you have closed a complaint that I asked for a senior manager to look into and contact me!! Appalling service from EE

• 
  Belfast Col (@BelfastCol) reported 8 minutes ago

  @EE on hold for technical support. After the recording told me you are the UKs favourite network you then told me my call should be answered 'within an hour' Really!?!?!

• 
  PT (@ptavfc1) reported 9 minutes ago

  @EE Even your spelling and grammar is poor…….. amend it and try again the I’ll engage with you @EE

• 
  Kaci (@anon809) reported 10 minutes ago

  @EE is your service down right now because my mum hasn’t had any all day

• 
  Loz Perugini (@LozzyPurry) reported 10 minutes ago

  @EE hey, my internet connection constantly drops. We’ve had numerous people out to “fix” it. It’s dropped 10+ times today alone. It’s abysmal

• 
  Aces High (@Elliot1980) reported 12 minutes ago

  @robbopalmer @EE Never had an issue with @EE

• 
  Warszawa 🖤🇺🇦🇪🇺 (@Warszawa2025_) reported 13 minutes ago

  @robbopalmer @EE I got a refund off them when I cancelled my contract then received 2 letters threatening bailiffs if I didn't pay the outstanding balance which was the refund they had sent me. Absolutely the worse customer service I've experienced 🙄

• 
  Sharyn (She/Her) (@SharynM22) reported 17 minutes ago

  @MancPictures @EE Yep 👍🏼 send me a code, wants me to set a pin (which is odd because it’s already been set) and then tells me I can’t login