EE

EE Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 02/19/2026 09:10

February 19: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MattO_crypto Matt🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MattO_crypto) reported

    @EE Can you help with getting registered with EE perks? Never got a confirmation email when first registered and can’t sign in, don’t get any emails when trying to reset password either.

  • PedroStephano PedroStephano (@PedroStephano) reported

    @EE terrible trouble, which I understand due to the number of people in the stadium. BUT this was well after crowd departed, and internet STILL lousy. Can you make it better?

  • lincsbirder2019 lincsbirder2019 (@lincsbirder2019) reported

    @FanMadeMunkVidz @EE Just bought an upgrade phone from them but don’t like so I filled in the online returns form. Still waiting for the returns bag. Hope they don’t try to hang it out until my 14 days cooling off period has expired ! ! Need to get back to my old contract and finish it to move on

  • lauz_alexandria Lauren Alexandria (@lauz_alexandria) reported

    @EE why should I stay with a company who can't answer questions, is avoiding responsibility for an EE rep mistake with my address and can't fix it? telling me to just place a new order but not telling me what I'm phoning and what I'm asking?? So unhelpful this is a disgrace.

  • locke101 steven locke (@locke101) reported

    @EE No point the customer services is no use at all

  • Running_Fat_Man Mike B (@Running_Fat_Man) reported

    @EE Big event is we've arrived in Singapore but my wife's phone is locked so we can't use a local sim. The unlock service says it has an issue. Can you confirm? As the imei I enter is correct.

  • Brandetweets Brandon (@Brandetweets) reported

    @VodafoneUK has to be the worst carrier for stable 4G/5G in London— I don’t ever remember not stable cellular connection on @EE.

  • Johnryder48 JR (@Johnryder48) reported

    @EE Very disappointed that despite coming into your store last week to close my deceased's wife phone down I get a link to my new EE online account and it's all still in her name. I was assured it had all been sorted. Very disappointed and upset.

  • squeakerslair Tim Moore (@squeakerslair) reported

    @EE I’ve been advised it’s already in hand and should be resolved within 5 hours.. what I object to is being advised to use a service that isn’t available to me

  • fonix232 Jozsef Kiraly (@fonix232) reported

    @EE care to explain why your AUTOMATED reply system takes 5-10 minutes to respond? Can't even get to an actual person to get my issue sorted out.