EE

EE Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 02/05/2026 15:30

February 05: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • leimonio Konstantinos Leimonis (@leimonio) reported

    That's the 3rd day @EE has left me without mobile service!! Result: I can't even contact them! Online chat is down, really not a single way to get them and resolve the issue!

  • chelseastevo steve smith (@chelseastevo) reported

    @EE 5th day with no signal in ST10 - ESSENTIAL IMPROVEMENTS LOL - not today maybe tomorrow!!

  • melariffic mel johnson (@melariffic) reported

    @EE no service again in M24, any clues how long it’s for? I need my phone for work/school 😩

  • Gsxr1000UKKO Kevin Owens 🇬🇧 Ⓜ️🥛🐄🧀🐑 (@Gsxr1000UKKO) reported

    @CD_Strickland @EE Same our area Chris, 60 meg down to 1.5, working from home and trying to upload photos…

  • DanielleHigham1 Danielle Higham (@DanielleHigham1) reported

    @emmeko81 @EE Even after all the work I still don’t get signal in west derby 🤪🤪

  • slothpower84 Kris Instone (@slothpower84) reported

    @EE your colleagues have cancelled my upgrade order, but I have to call back (wasting more time) later to try again. 3hrs on the phone so far to get nowhere with my issues.

  • Mykie0121 Mykie🏳️‍🌈 (@Mykie0121) reported

    @EE just rang your topup line at was put through to an operator who was incredibly rude and hung up the phone on me wth is going on!

  • CODWarfareForum COD Warfare (@CODWarfareForum) reported

    @EE Are your services down? As I can't ring out

  • ianmilleruk Ian Miller (@ianmilleruk) reported

    Broadband down. My usually reliable backup @ee 5G also acting up, barely able to scrape to 500kB connection speed. Work is not going well today.

  • Gulay_Cfs Gulay Ahmet (@Gulay_Cfs) reported

    @EE I've had my phone number disconnected & I can't get into my accounts to raise money as I'm bedridden,No patient access no gofundme access no appointment as missed 9am call for uc but never got call for dla, its neglect of a very sick person with asthma,Osteoporosis, m.e.lung dise