EE

EE Outage Report in Thurso, Highland, Scotland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 12/08/2025 08:25

December 08: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ImmyC1992 Disney Dreaming 🧡 (@ImmyC1992) reported

    @EE Is there a network issue? As both my personal and work phone are not working on mobile data?

  • bwssycat BWSSYCAT (@bwssycat) reported

    I have had 2 emails, 4 phone calls and 3 txts from @ee TODAY alone trying to get me to take out fibre broadband….the best bit is. This area doesnt currently support fibre broadband. So if you can get that installed for me here *** sure ill take you up on it x

  • RD48615 Richard Darby (@RD48615) reported

    @EE can you confirm why GB news is not available on your TV service, I can see it's available on demand but why isn't it available to watch on a normal service?

  • lfckristian ً (@lfckristian) reported

    @EE on bt mobile and roaming not working and can’t find setting to adjust spend cap

  • DanielMacfie Dan Macfie (@DanielMacfie) reported

    @EE Ah I see there is a problem ok thx

  • mister_surname Clive Surname 🪵 (@mister_surname) reported

    @EE @VodafoneUK Switched him to @ThreeUK , problem sorted. Thanks for ignoring me EE and Vodafone for not answering. The UK telecom industry is utter shite

  • rayesofsunny Raye (@rayesofsunny) reported

    @DanielMacfie @EE I’ve been having issues all day and I live in this area. I was just told it’s a hardware problem. I need a new router which won’t arrive until Thursday and so I have no wifi for three days. Absolutely ridiculous!

  • thebigspaniard Alex Perez (@thebigspaniard) reported

    @eestore_uk @EE first contacted EE store CS on 18th August to change a faulty Dualsense controller.Several emails later and still no closer to help from your CS team.please someone help or give me a number to call. Service has been absolutely shocking the whole time.

  • SteJohn1111 Ste John (@SteJohn1111) reported

    @EE I went onto your contact us page and sent the customer services e mail

  • Benjacques2024 Ben Jacques (@Benjacques2024) reported

    @EE your customer service is abysmal. Ive never known a company to not want to keep hold of their clients... I will happily take your business and my money elsewhere! #joke