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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 01/14/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • karenfiliz karen filiz (@karenfiliz) reported

    @EE Thankfully the service came back on last night and I now have 4g. At least EE refunded me which is more than I can say for BT who gave a measly £50 credit after months of upset and still no broadband.

  • The_Unusual_J james (@The_Unusual_J) reported

    @EE any idea why I still haven’t received my order confirmation after nearly 72 hours? Cant even connect to chat on app so terrible customer service, will be cancelling and switching if no solution soon.

  • SandraW17259355 Sandra Wallace (@SandraW17259355) reported

    @EE yet another issue with EE#get your act together!#totallack if communication

  • random_c random_c (@random_c) reported

    The 150 ladies were great. The web chat were confusing, contradictory, WRONG and worse, told me the problem was MY fault. I get that faults can be difficult to find and resolve but how hard is it to put a banner or popup on myEE site admitting to the issue @EE ?

  • 1800freddie Freddie (@1800freddie) reported

    @EE app never works. 0 data remaining all the time. Never any info on boosts. You have to question if you are getting all the data you pay for because it never matches what your phone says.

  • snoop2003 John Wilson (@snoop2003) reported

    @EE Hi, it was restored 2 days after the outage Olivia. How do I get reimbursed for this please?

  • Jord_Edwards Jordan Edwards (@Jord_Edwards) reported

    Looks like I’m in for another week of piss poor service from @EE then! #WhatsNew #WhyChange

  • random_c random_c (@random_c) reported

    Hey @EE why aren't you telling your PAYG customers that there's an ongoing issue with the web site and app which make it appear that they have no data when, in fact, they do, and they should text AL to 150 to get the right info? Took me nearly 4.5 hours to get sorted.

  • PoadyR Poady (@PoadyR) reported

    So flippant and arrogant. @EE service is beyond a joke

  • schellm2012 mark (@schellm2012) reported

    @EE could you help me with an online order I placed. It won't let me track it