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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 02/14/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jezocall LCOB (@jezocall) reported

    @EE I have a mobile with you on contract an iPhone 12 Plus Max. I used to have an iPhone XR. All my account details are showing correctly on my EE app except my phone is still showing as an XR and not the 12. I have been trying to resolve this issue since May when I purchased it

  • Dxtnguyxn1748 Dxt nguyxn (@Dxtnguyxn1748) reported

    @EE my current ee sim have been drain my phone battery really fast and my friend who uses the same phone as me with ee doesn't have this issue at all. We're both in the same area. This battery drain has been happening for years now. Is there any ways I can get a replacement sim?

  • zombie_apoc1 GJM (@zombie_apoc1) reported

    @EE Hi EE who is running the company. I have had the most appalling experience. I have been contacted back but things seem to be going from bad to worse. @MarcAllera needs to sort it out. Especially when you claim to be the UK’s favourite network.

  • seeyaseeyabye Triple Calo (@seeyaseeyabye) reported

    @EE why is there no option to print a pdf document of my bill? The forums say otherwise but there’s literally none. Also unable to chat to customer service.

  • ChrisWilson1888 Chris (@ChrisWilson1888) reported

    @EE Seemed to solve it. The last App update screwed it up. It's not **** anymore. Thanks 👍

  • Asmi15102441 Asmi (@Asmi15102441) reported

    @angiepink38 @EE It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cyber_support1 on Twitter they’re the one who got my account back,they will help you with your account

  • ferret_7 Ferret (@ferret_7) reported

    Who’s got the best deals for iPhones? Daughter needs a new one and @EE are being massive wankers over her renewal so looking to move. Any help appreciated. 👍🏻

  • LewisWood2020 Lewis Wood (@LewisWood2020) reported

    @EE No help 2 days in a row? Can I get a response regarding an order?

  • mazhismommy LareaRD (@mazhismommy) reported from Nottinghamshire, England

    @EE what is wrong with this app. Its always down and its becoming to be irritating

  • rachaelcoulter Rachael Coulter (@rachaelcoulter) reported

    I'm not one to complain on Twitter but I've never had a worse customer experience than I have with the @EE business team - avoid with a wide berth!