EE outages and service status in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren Holmes (@ooLaurenn) reported 7 minutes ago

  @EE hi, do I have to ring up to cancel my internet after my contract is up?

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 8 minutes ago

  @EE @EE further to this, I asked your complaints team to cancel the upgrade on my son's account - I do not want to be stuck on a new 24 mo contract so I can consider my options. They said they'd do it; then I received an email saying I had to go to the store; then the store refused.

• 
  ЩΣBBY (@TheonlyWebby) reported 8 minutes ago

  @EE how do I make a complaint about your door to door people? 7pm. Presses the ring doorbell. Doesn’t wait for a response. Hits the door like he’s coming through it. Just as my 10 month olds had gone to bed!

• 
  Johnny Mac (@JohnMac19059272) reported 8 minutes ago

  @EE Thank you for sending a newer improved router but why is it so hard sending the old one back. Qr code not working and now got to try the post office tomorrow.

• 
  TrikkzFN (@TrikkzFN_7) reported 10 minutes ago

  @LouiseShaunsmum @EE Same with me EE broadband quarter to 12 last night midnight went down still now in Glasgow in drumchapel

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 11 minutes ago

  @EE I’ve just said I have no service so I can’t call either that number or 150? Can you send me a private message please

• 
  hanmark (@hanmark) reported 13 minutes ago

  @TomTugendhat @O2 @EE Tom doesn't use bike lanes or crossings so nobody else should be able to. Tom likes to show off that he lives in a more expensive area than you but thinks your tax should solve his connectivity problems. Tom hasn't heard of broadband or WiFi. Don't be like Tom.

• 
  Sarah Dixon (@SiDix67) reported 14 minutes ago

  @EE Call the number and guess what? Yup, an automated message. "Hang up, we"ll send you a text to get started."

• 
  ᴄᴏʟɪɴ ᴇɴɢʟɪꜱʜ (@ColinJEnglish) reported 16 minutes ago

  Dear @EE, why does my new fibre broadband installation not work all the time? It's down in the evening, early morning, and sometimes in the afternoon. Not every day but it is annoying.

• 
  Colwyn00 (@colwyn0077668) reported 18 minutes ago

  @TomTugendhat @O2 @EE mobile networks have been **** for ages. we have agents out up and down the uk and difference contracts with different providers and over different handsets have all been garbage.