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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 11/28/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jennymatt73 Jenn Matthews🇮🇪🇪🇺🇵🇸☘ (@jennymatt73) reported

    @EE So disappointed that after being with EE for at least 4 yrs, my broadband contract just keeps going up in price, no loyalty discounts at all. You've just lost another customer.

  • Jodiddlyodi Jodi (@Jodiddlyodi) reported

    @EE third time in the last week the signal has been down in ng18. This is getting ridiculous paying for a service that's not working!

  • rubymoreton ℜ𝔲𝔟𝔶 𝔐𝔬𝔯𝔢𝔱𝔬𝔫 (@rubymoreton) reported

    No signal for @EE today at work, super helpful when you rely on a phone for customers! 🙃🙃🙃

  • WGJohn89 Rev’d Geraint John (@WGJohn89) reported

    @EE Thanks for the reply. Unfortunately I was told by customer services that the deal is not available to me as it’s only available to customers on very old plans. It’s a shame that you are penalising loyal customers who have upgraded over the years. I will DM details. Thank you.

  • Aaron_lfc28 Aaron Wilkinson (@Aaron_lfc28) reported

    @du_ismagilov @EE @btsport Any of you guys get this sorted , same issue since Saturday, tech team are useless, states I need to upgrade my subscription, which I have, highly frustrating.

  • stuart_blaney Stuart Blaney (@stuart_blaney) reported

    @EE disappointed with your service. Called in Feb to ask if account had 5G, you confirmed it had. No 5G signal on my 5G phone, called last week to query turns out wasn't enabled. Had to upgrade and told new SIM being sent out. No SIM arrived. Called today, don't need new SIM!

  • garyd001 Gary Dowdell (@garyd001) reported

    @EE Any chance of telling us what's happening with the mobile phone service!!!

  • jackiestagg1 jackie stagg (@jackiestagg1) reported

    @EE I guess you've put this on the beaches which are crowded with people. The wild and distant beaches and moors where people might need a signal in an emergency still have none at all. So keeping the punters happy is more important than providing an emergency service

  • PT732 PT 73 (@PT732) reported

    @EE hi messed up my registration for the BT sports smart phone add on!!! Help

  • TheyCallHimR R (@TheyCallHimR) reported

    Still awaiting a reply. Ridiculous customer service. See above @EE