EE outages and service status in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barney & Chris (@AmbroseBarnaby) reported 5 minutes ago

  @EE If I do the upgrade in person I assume this won’t be an issue and the device will be delivered to the store. I can do this if needs be

• 
  D (@dan_yell21) reported 5 minutes ago

  @Lionesses @EE Don't lock everything down to an app, I am on a computer - there is no way to install an app.. stop excluding people.

• 
  Anjali Singh (@anjalisingho) reported 10 minutes ago

  @BorderOtter @EE red los after they've ceased copper's properly scary when security's down, can't imagine waiting for a splicer while they cancel tlos

• 
  Andrew Robinson (@apr9999) reported 15 minutes ago

  @EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!

• 
  micka9990 (@Michael66108716) reported 16 minutes ago

  @EE I’ve you any idea how much it would be cancel today?

• 
  JT (@JTXbox) reported 16 minutes ago

  @marcusoft365 @EE @XBOX I am also an EE customer, but financial circumstances atm I cant even afford the extra £80 atm even though thats an absolute steal, congrats on getting one, I managed to get the controller on Smyths though.

• 
  Andrew Vincent (@AndrewV67381394) reported 16 minutes ago

  @ee absolutely shocking service… misleading new customers… Told in JULY ‘shouldn’t take more than 10 days’ to connect my high speed internet. Told yesterday earliest external work would be 7 December!?! Not even my actual connection! How do you get away with this?

• 
  Martin Elliker (@MartinElliker) reported 21 minutes ago

  @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

• 
  micka9990 (@Michael66108716) reported 23 minutes ago

  @EE can I get some help with logging into my account please ? I’ve raised a complaint because this has been going on for a long while now , there is no online chat without logging in ( which I can’t do) and call backs don’t seem to happen , thanks

• 
  Mr Gray (@Monetization26) reported 23 minutes ago

  So today has been a new low for @EE a staff member has refused to connect me to there cancellation team and then telling me I don’t have the right to cancel. As a consumer we all have the right to cancel if we are not getting the service that we pay for!!. @Ofcom