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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 12/24/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PheeboBland Phoebe (@PheeboBland) reported

    There is no service on your network in my area, your help page says to call you but with no service this is not possible. This has been ongoing for about 1 week @EE

  • phillyonskem The Real Philip Lyon (@phillyonskem) reported

    i hate @EE . after the roaming on holiday debacle, how im trying to log into my account, password not correct, so click forgot password, sends 6 digit verification code to my email input code. "we are having trouble performing verification try again" did - same again.

  • SerenAwst Danielle Kirkwood (@SerenAwst) reported

    @EE I’ve tried to buy from you. You misled and missold me. I called you to chase, spent 3 hours with no resolution. Was told I would get a call back, didn’t. I called again. I’m still nowhere. It’s taken 6 hours so far. I just want to buy EE One. This is rediculous.

  • mantralouie zee (@mantralouie) reported

    @EE please check my dms. it is impossible to get any kind of proper support and the app isn’t working properly. i am unable to pay my bill

  • judefrank19 Judith Frank-Simon (@judefrank19) reported

    @EE just curious. I had an email now closing a complaint but a) the complaint was raised this morning on the advice of one of your technicians & b) nothing has been done or communicated to me about the complaint so how did you close it already?

  • SerenAwst Danielle Kirkwood (@SerenAwst) reported

    @EE Unbelievable answer. Are you kidding? I’ve already raised a complaint and it was closed within 20 minutes

  • jamie_2127 Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @djjordan23uk @EE I think they called it 5G standalone.What a joke. Yes, Never known it to be so bad.

  • najahmalii نجاح محمد علي (@najahmalii) reported

    🚨 Urgent alert for @EE: SMS messages are still being routed to a temporary number after porting! Verification codes aren’t arriving, causing serious disruption. Please fix the account routing so all messages reach the correct number immediately. #EE #CustomerSupport #Urgent

  • MTLavery Mark Lavery (@MTLavery) reported

    @EE if your engineer fails to show up two days in a row, that's £60 compensation, right? Customer service clearly not a strong point. #broadband #CustomerService

  • mrsunnymatharu Sunny Matharu (@mrsunnymatharu) reported

    @EE Your website is so frustratingly broke and slow. I only want to upgrade my SIM only plan and give you another 24 months of business but you're really putting me off. Can someone reach out to speak about whats available? For some reason im only able to select a 30 day plan