EE

EE Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 12/02/2025 20:15

December 02: Problems at EE

EE is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielJ34077817 Daniel Jones (@DanielJ34077817) reported

    @EE can you help me? No reply to email or DM struggling to speak to anyone at all at EE

  • LeylandRick LeylandRick (@LeylandRick) reported

    @EE what do you need to do to talk to someone. App is ****. Online chat is ****.. yet you swarmed over me like flies around a **** when I mentioned upgrade. Funny that as it appears that is the only time people you actually connect to someone. #badservice

  • meligoodwin Melissa Goodwin (@meligoodwin) reported from Leicestershire, England

    Horrendous customer service once again @EE 👍🏼👍🏼👍🏼

  • deerly_obsessed ⛄️Elle  my deer & cat🦌🐱*Irish New Year doe* (@deerly_obsessed) reported

    @5DSoul @EE Well I’d think they’d want to issue a new number to that person. If it were me, I’d say I made a police report. That will scare them into taking this matter seriously!

  • horseygin ginny young (@horseygin) reported

    @LeylandRick @EE Par for the course Im afraid. Ee “ pride themselves on customer service”. Go to the ombudsman. Thats what Im about to do . They want me to make a note of all the details of my dropped calls .. like I have time for that with 2 terminally ill patents and working !

  • Little_MissJoJo Jo (@Little_MissJoJo) reported

    @EE hopefully you can help me. My aunties phone is directing her to the website to pick up mms. We have contacted customer service and inputted the apn for internet and mms but still happening?

  • lindzzz18 Lindy (@lindzzz18) reported

    @EE I tried placing an upgrade order for my watch online but I couldn’t get it to work so I called in and spoke to someone and it was finalised but I’ve had no confirmation email for the order and can’t find how to check it on the app, can someone help?

  • alex_purvis The Pink One (@alex_purvis) reported

    My @virginmedia internet is down and as I hardly get signal from @EE in the house, I have no phone as I rely on wifi. Really hope no one needs me or I need to make an urgent call! Hurry up and fix it Virgin 🙄

  • alfiebuzz79 Leigh Barrett (@alfiebuzz79) reported

    @EE Think it’s sorted I upgraded my phone and pad but it says there was issue but seems to be sorted now hopefully. Thank you

  • battlecryy_ your mum's favourite (@battlecryy_) reported

    @ScottMcShagger @EE I'm poor 💔