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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 01/12/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kimology2k16 Kimology Sports (@kimology2k16) reported

    @EE the worst company to deal with 🙄

  • mrmheeley Mr Heeley 🗣💼 🇫🇷 (@mrmheeley) reported

    Went into an @EE store to change my plan today. Four members of staff sitting around doing nothing and I was told I needed to call 150 to do it. Stellar customer service. 🙄

  • LordElderEmo Lord Elder Emo (@LordElderEmo) reported

    @EE want to tell me why your trying to bill me for a service I have never had?

  • serialwillis Colonel Bustard (@serialwillis) reported

    @EE day three of asking for help...

  • dmrobertson Daniel Robertson (@dmrobertson) reported

    @EE I think you have a problem with the Amy Account section of your website. Neither the add or website seem to be working. Other people are tweeting. For example I’m trying to view my bill and date usage, just goes to a blank white screen

  • kemp889 Chris Kemp (@kemp889) reported

    @EE can anybody help me please need some assistance

  • Wystwice Wys (@Wystwice) reported

    @EE internet has gone out at least 5 times in the past 12 hours. The outages range from a few seconds to a few minutes and it’s definitely not an issue with connection to the router as I have Ethernet and wifi devices going down at the same time

  • PuffyBooks PuffyBooks 🖤 (@PuffyBooks) reported

    @EE please can you send me a copy of the form for cancelling a mobile contract that is under 14 days in an editable format. I've tried with the online form in 5 different pieces of software and it won't let me do it. Thanks for your help.

  • PuffyBooks PuffyBooks 🖤 (@PuffyBooks) reported

    @Vhero @EE I spoke to a person at ee yesterday morning, they told me I will get 5gb on top of the standard min of 1gb because of being a broadband customer... My account got updated today. Still says 1gb in my ee account. I really am not trusting it right now.

  • Jo_Haseltine Jo Haseltine (@Jo_Haseltine) reported

    @EE No problem, could see you've been rammed! Just sent DM.