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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 01/18/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • superstevie268 Wee Stevie C (@superstevie268) reported

    @EE your customer service rep Bev Ferguson is some you should be proud of! Excellent service from a very lovely person. Gone above and beyond to help today after @OpenreachHelp decided not to send engineer this morning to upgrade broadband line but didn't bother to tell anyone

  • Rdickinson1987 Roberto. (@Rdickinson1987) reported from Leeds, England

    @EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time

  • shaniquesamuels shahn (@shaniquesamuels) reported

    @O2 why is that everytime, every single time I call the phone line gets mysteriously cut off?! Please can someone call me regarding my ongoing issue. I'm still waiting for my manager call back. I will be returning to @EE this a joke! You clearly don't want my money!!

  • AaronCromwell3 AceOfSpace (@AaronCromwell3) reported

    @EE took out a sim only deal, waited nearly 2 weeks for the sim card but never arrived, so i decided to go with another service provider (I received their sim within 24hrs). But now @EE want to bill me, tried speaking to an agent to fix this but no help 🙄

  • luciemugridge Lucie Mugridge (@luciemugridge) reported

    @EE I had to take out phone insurance as part of my new deal, I would now like to cancel said insurance, can you help me with this please?

  • coffeefuelled_ coffee fuelled omar ☕🇪🇺🇬🇧 (@coffeefuelled_) reported

    @EE I placed it through the app. I think I misunderstood, I rang through and turns out I don’t need a new SIM card to pick up 5G, it should just work. I was expecting a new SIM until I re-read my email to find out it’ll just update automatically. Problem solved!

  • ClairePelly Claire Pelly (@ClairePelly) reported

    @EE @RoyalMail @RoyalMailHelp after my phone was stolen on NYE- I am still with out a replacement Sim from EE. Royal Mail doesn’t seem to be delivering to me atm (zone 2 London). I rely on my phone for work in a hospital. Have DMd you both with zero assistance given. Please help.

  • Jallenn96 Jɒɔʞ (@Jallenn96) reported

    Honestly if @EE ever offer trade in deals on their site just don’t use them lmao, I know we’re in a pandemic but their service has been an absolute joke

  • garethdore Gareth Dore (@garethdore) reported from Royal Leamington Spa, England

    @EE not having much luck with EE at the moment, today my internet has gone. Is there an outage in CV32 area?

  • 1rCam cam ♡ (@1rCam) reported

    @EE just got my new EE pay monthly sim. trying to make an account and im getting "Your account isn't available at the moment, try again later or contact us ". help? :/