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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 03/04/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • paddyr650 Paddy R (@paddyr650) reported from Portaferry, Northern Ireland

    @EE So 1 month on and the problem with my local mast still isn't fixed. I have absolutely no signal at all in either my partners or my own house. WiFi calling isn't really a solution when out and about. Hope this is fixed very very soon!

  • nickwoody89 Nick Woodward (@nickwoody89) reported

    Is there a problem with @EE in and around the Manchester area? Mobile data seems to be completely down.

  • 762Andy Andy Brown (@762Andy) reported

    @LeamingtonSBC Hopefully @EE can fix my phone, then a @atagheating boiler repair. Same cause, 24kw combination boiler, 4 rads left at 80% output. Result,broken expansion vessel.

  • NatashaFarrant1 Natasha Farrant (@NatashaFarrant1) reported

    Hey @EE how do I find out when we get broadband back? It's been down since Tuesday, no-one is answering your phones or calling me back.

  • stu39978478 stu (@stu39978478) reported

    @EE quite disappointed in your customer service today when I tried to get my iPhone replaced that was stolen and the. You tell my my insurance doesn’t cover theft !!! This wasn’t made clear when I purchased it !!

  • robaldred Rob Aldred (@robaldred) reported

    @EE We've found a phone from one of your customers on our front lawn. Sim serial 329206 517588, can you help us return it to them?

  • MadeYorkshire Made In Yorkshire (@MadeYorkshire) reported

    @EE What were you thinking with that hideous new advert with the snake? Suspect there are an awful lot of people out there who will just turn the TV off every time that advert starts.

  • cpritch Chris Pritchard (@cpritch) reported

    Requested a PAC code for @EE today, happy to pay to escape last month of contract as the service is unusable in Shrewsbury and other parts of north Shropshire at the moment. Other users saying the same.

  • ByromDigger David Byrom (@ByromDigger) reported from Leeds, England

    Fair play after 70 minutes on the phone and speaking to three people issue resolved refund from @EE @BritishTelecom on the way

  • ladypickers Sarah P (@ladypickers) reported

    @EE #EE livid with EE. Links to some months bills not working on their website nor app. Chat is useless wanted to charge me for the copies of the bills, transferred me to technical still waiting 1hr. So rang was told they can’t email pdfs have to post them. Seriously