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EE Outage Report in Thurso, Highland, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thurso, Highland, Scotland 01/16/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Cherize16 Tricia (@Cherize16) reported

    @butlerx12 @EE I'm having the same problem! Very frustrating!

  • Samishlol Samuel (@Samishlol) reported

    @EE why does your website need to be down?

  • greenlandm Mark Greenland (@greenlandm) reported

    @EE is there an issue with your app and website, as I've been trying login to my account for over an hour? Not good enough. Again.

  • enigma_57 The Boss (@enigma_57) reported

    Is @EE website and app down? #EE

  • KeelMcn keel mcn (@KeelMcn) reported

    @EE Hey, with the high winds last night I have woke up to no internet in ky6 area of fife just wondering if it’s and issue with my home or if there is a issue overall in my area?

  • Kris1878efc Kswin1878 (@Kris1878efc) reported

    @EE I have a query with my bill but your website and the my EE App is down. Can you help me please?

  • robin_parker Robin Parker (@robin_parker) reported

    @EE @Kris1878efc Hi @EE, this seems to be an issue that's affecting all of your customers this morning, any chance of issuing an update on when it's likely to be fixed, without us all having to DM you??

  • CKRosekilly30 Carl (@CKRosekilly30) reported

    @EE trying to make a top-up on my phone but it seems like your services are down. Can't login anywhere, any help?

  • lannadle laura maidment (@lannadle) reported

    @EvanyaParker @EE Yeah they said for me to dm them. They wouldn’t help as it’s “the same for all customers” and that it is based on previous inflation not future. I asked if they would decrease the price if it went down and “it might be looked into”.

  • paulEfC1975 paul1878rob3rts U💙T💙F💙T (@paulEfC1975) reported

    @EE hi ee have charged my step father £26 for a router he didn't even ask for is there help available please