EE outages and service status in Newton Stewart, Scotland

Problems in the last 24 hours in Newton Stewart, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Stewart, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BARRY (@XBAZAER) reported 4 seconds ago

  @EE Just got your broadband and i was better off with bt as your Internet is utterly useless it basically only can ******* run prime video can't play any video games without your Internet being so **** worst mistake going to you!!!!!!!!

• 
  WelshSully (@WelshSully96) reported 1 minute ago

  @DPDCariers I spoke to the team online and on the phone they didn't seem to care less. At least @EE did all they could best that can be done is re delivery tomorrow not that I have much hope. Honestly DPD is making EE look so bad with the service from yourselves as there chosen provider.

• 
  oufc_sausage_rolls (@spindloufc) reported 7 minutes ago

  @EE I need to speak to technical support urgently. Cannot be solved on the app!

• 
  Dr Helen Perkins (@earlyyearsHP) reported 8 minutes ago

  @EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡

• 
  ali ˚୨୧⋆｡ (@rnbwithu) reported 10 minutes ago

  @EE three days of no service how am i even supposed to get this fixed if i can't ring your customer service AS I HAVE NO SERVICE????

• 
  Daz Byerley 💂‍♂️🦐🚘💙 (@mondazeo88) reported 10 minutes ago

  @EE what is going on with your network coverage in Tilbury? It's like a black hole! Come on. Get it sorted!

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 13 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

• 
  Jim C (@Showmethetears) reported 13 minutes ago

  @EE Yea, me and my no phone signal will give you a call to figure out the problem as to why there's no phone signal....

• 
  Karen Loughridge (@KLearn) reported 14 minutes ago

  @EE Customer service REACHING NEW DEPTHS today!!! Passed from Customer Service (CS) to Local store (Meadowhall) to franchise store (Rotherham) and back to CS - each telling me to speak to the next. Surely to goodness somebody owns a responsibility for something somewhere!

• 
  Irfan (@IrfanAlMoha) reported 14 minutes ago

  @EE 01282 573603 received a call saying they were calling from BT/EE sound like scammers as they said number would be blocked next few days due to new sims rolling out due technical issues,wanted me to confirm memoword/email I ignored him.