EE outages and service status in Newton Stewart, Scotland

Problems in the last 24 hours in Newton Stewart, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Stewart, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Oliver (@TonyRome51) reported 0 seconds ago

  Hey @EE your engineer has been & fitted new broadband at my in laws today. Despite your assurances over the phone your engineer was the smarmiest, clever arse **** who ever walked & it would seem incredibly rude to boot . And the TV & telephone don’t work either.

• 
  Jacqui Archer (@jacqui_archer) reported 48 seconds ago

  @EE Hi, I'm trying to work from home and my broadband keeps going down. This is the 2nd time I've reported it

• 
  Barry Dance (@dance_barry) reported 2 minutes ago

  @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

• 
  Grant Ingrams (@gji1964) reported 8 minutes ago

  @EE never had reason to complain but following you failing to turn up to upgrade my broadband you are sending repeated messages that I must return the kit & a list of penalty costs if I don’t. You know, the kit I continue to use as you failed to turn up. This is harassment

• 
  They call me Shrugs (@Cooksley) reported 11 minutes ago

  @EE I gave up, but the backup service is a nonsense

• 
  Naomi Langford-Wood (@NaomiLWood) reported 20 minutes ago

  @EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.

• 
  Scotland The Great (@ScotlandTheGr8) reported 20 minutes ago

  @EE I did call. Your advisor basically said it was the best he could do (and it was worse than your own new customer offers).

• 
  sandie wilson-greene (@sandiewg) reported 20 minutes ago

  @EE when are you going to fix the pathetic coverage in Edinburgh? Since BT got their grubby paws on EE huge dead spots have appeared. Don’t text me to say I’ve got super 5G when I can’t even get 4 🙄

• 
  Caustic Chris (@CawSticky) reported 23 minutes ago

  @EE (2/2) I also pay £25/mnth for TV which I can get from HBO for about £10....the equipement is 4-5 year old BT stuff that you wouldn't upgrade. All in all I am getting a ***-deal for £70/month. MUCH slower than advertised AND I have never received a contract, + can't find it online

• 
  G E E T U P 💪🏼 (@dalli_72) reported 25 minutes ago

  @EE think I’ll be cancelling today something so simple awful reps customer service is shocking AVOID!!