EE outages and service status in Lochearnhead, Scotland

Problems in the last 24 hours in Lochearnhead, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lochearnhead, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jackson Eagleson (@Oradaman) reported 4 minutes ago

  @EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.

• 
  Universe 25 ⚠️ (@Cynicicide) reported 4 minutes ago

  @GillRaeWalker @LeilaniDowding @EE My elderly parents were forced onto fibre by BT. Now they can't guarantee being able to phone for assistance during a power cut. Had to get new mobiles because 3G was turned off yet I work in parts of the country with no signal at all.

• 
  ちはる (@chi_i_i_ha) reported 7 minutes ago

  @ZachMcElroy1 @EE You can talk to @EllaCoding, support won't help you

• 
  Ian Wardell (@ian_wardell) reported 7 minutes ago

  @EE You sent me a text message advising me to text 150 saying CANCEL CALL BACK. But that number doesn't accept any text messages, I tried about 20 times. I don't think it can be a legitimate number.

• 
  Jo (@JoCornwall26) reported 14 minutes ago

  @EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!

• 
  Craig Johnson (@j300hno) reported 17 minutes ago

  Is it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out

• 
  Alan's daughter the super supporter⚫⚪ (@Hodbow) reported 20 minutes ago

  @EE my daughter signed up for your broadband on the basis of getting an iPad for £100. She has an email promising a text/email after the cooling off period. This has never materialised. She’s been into store & called and your staff couldn’t be more unhelpful.

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 21 minutes ago

  @LeilaniDowding @EE Oh and the mast had gone down too so the mobile phone wouldn’t work either! I had to drive over to check on my parents.

• 
  Cuddly Uncle Steve (@kccpiggy) reported 25 minutes ago

  @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

• 
  MindTheGap (@mindthegap2018) reported 25 minutes ago

  @EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?