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EE Outage Report in Lerwick, Shetland Islands, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Lerwick, Shetland Islands, Scotland 03/26/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ljpnicholls Lauren Nicholls (@ljpnicholls) reported

    @EE I made a payment on the 4/10 and the money was taken, it still says I haven’t paid on my account. So I’ve gone to make the payment again and you’ve taken it again but said the payment wasn’t successful. I’ve had two emails to confirm the payment has been made?? Help!

  • rlpartida Raul Lopez (@rlpartida) reported

    @EE Hey I am havinf problems to get extra add ons on My EE. Are you having troubles with the system? I need your help, it is urgent I need to buy more data

  • Kaaayliii_xo Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported

    @EE I’ve been waiting over a day for a response. I’m sick of waiting days for a reply. I have anxiety and waiting makes me more anxious. Your service is diabolical.

  • petit_reveur petit_reveur 💙 (@petit_reveur) reported

    Should a call logged at 8am with @EE (who pride themselves on their excellent customer service), for what is clearly a device issue and under 12 months old, take 12+ hours and 5 different advisors in an effort to resolve to then be carried over to the next day as it’s past 8pm?

  • RobynLewes Robyn (@RobynLewes) reported

    @EE I’m having trouble logging in: when I enter my log in details it just refreshes to a screen telling me I have successfully logged out. Can you please advise?

  • Flo_lvaN Flo (@Flo_lvaN) reported

    @EE I tried to contact customer support via app to give you notice to end my current contract as at 27th November. Unfortunately they say its not possible as I have to contact them on 27th October. If I do it now, it will end on 11th November. 1/

  • DocEvil666 Robert H (who/what) (@DocEvil666) reported

    @EE 2 hours on hold on chat to speak to an agent 😡😡😡 that's not customer services, that's #NothingNowhere @kevinbacon wouldn't be impressed @Ofcom either.

  • creventa Creventa (@creventa) reported

    @ChefWayner @O2 @ee are bang on, great service via web chat or phone but the former works really well.

  • hjkenza Kenza (@hjkenza) reported

    . @EE Impossible to get in touch with customer service, been trying for a month and no luck. Chat option not available online. Calling from abroad so costing me quite a lot, are you guys even here anymore 🥲

  • david_bazinga David Ryan (@david_bazinga) reported

    @EE My signal keeps dropping out at work from around 9am to 3pm. It's been doing it since monday