EE

EE Outage Report in Lerwick, Shetland Islands, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Lerwick, Shetland Islands, Scotland 03/28/2026 13:35

March 28: Problems at EE

EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE I seem to have missed topping up today for my pack, my phone is still not fixed so need to put £10 on for the pack to renew, can you help please and do it over the phone, I usually do it on 360, but need to locate the p/w had a gas service today,Thanks Keith

  • FionaMayes12 Fiona Mayes (@FionaMayes12) reported

    @EE what’s happening with your lines today! I haven’t been able to make calls all day! Bet I still get charged for the service though

  • neon_rainbows85 Jackie (@neon_rainbows85) reported

    @tarxherr @EE I put airplane mode on and then off, seem to solve my issue

  • jamie_trueman96 JT (@jamie_trueman96) reported

    Any recommendations for 📱 contract other than @EE? Service is a joke,ordered the new iPhone about 6 weeks ago and told it would be here in a week.Turns out it’s out of stock and they cant tell me when it’s going to be back in so looking else where, would of been nice to be told

  • Susan392539472 Susan (@Susan392539472) reported

    @EE how do I report the fact I have no 5g wifi, no network coverage and continued dropped calls since 9ish am this morning? Still isn’t working! Im in the EH4 area of Edinburgh.

  • catheri19156028 catherine smith (@catheri19156028) reported

    An unusual problem with land line coming in through the window frame. Its let water in.damp walls indoors. @BritishTelecom useless. @EE did the job. #dontgotobt

  • OuterHeadDebris PolkaMing (@OuterHeadDebris) reported

    @EE Shouldn't you be posting an update on the network issue?

  • ladypetroleum linda mccarney (@ladypetroleum) reported

    @EE I have been unable to make calls all day and your message support appears unavailable. How can I talk to your customer service?

  • mercede72928186 ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported from Willenhall, England

    Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

  • KyleGunnReid Kyle Reid (@KyleGunnReid) reported

    @jamie_trueman96 @EE I switched to Vodafone as it was cheaper, no idea what the service is like up north though. iPhone 14 came in 2 days of ordering.