EE outages and service status in Lerwick, Scotland

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Powell (@MartinPowe16355) reported 7 minutes ago

  @loisgriff_ @EE EE thats the problem

• 
  Holly Gaze (@HollyGaze) reported 8 minutes ago

  @EE Shocking customer service. Have had my time wasted with misinformation and now I have to pay extra for my broadband because of this. I have been with EE for years. No customer loyalty. I do not recommend.

• 
  Surinder (@SurinderRehal) reported 8 minutes ago

  @EE Im making enquiries of sky at the moment as they will pay up to £200 to cancel existing contracts

• 
  DragonsofWales (@DragonsofWales) reported 9 minutes ago

  Shout out to @EE for wrecking thousands of people’s WiFi routers with their latest firmware update and, in their usual style, doing nothing to fix it. Don’t bother replying to this, EE. I am done talking to you. Time for us all to vote with our wallets.

• 
  Jay (@Jason87r) reported 9 minutes ago

  What the actual **** @EE why the hell can't you turn off voice over LTE on your network ******* stupid and that's coming from an IT guy!!! Calls drop constantly can the data stream can't handle it, most moronic thing i have ever seen in my life!!!

• 
  Shane (@Beasty177) reported 11 minutes ago

  I’ve never known signal to be so bad on @EE as it has been for the last few months. Constantly one or two bars and calls cutting off.

• 
  Matt (@mechmonkey) reported 15 minutes ago

  @EE Resolved, the customer care dude in Cardiff was awesome.

• 
  𝕧𝕚𝕠𝕝𝕖𝕥 𝕞𝕒𝕫𝕖｡˚☽˚｡⋆ 𓆉⋆｡˚⋆❀ 𓇼 (@violetmaze) reported 15 minutes ago

  @EE ARE RUBBISH. Parcel delayed and I am going on holiday. (Failed to send me a tracking email too). Told me to go to @RoyalMail sorting office and tell them which I just did. They told me it's EE problem not theirs and they should be dealing with it.

• 
  Surinder (@SurinderRehal) reported 19 minutes ago

  @EE Looks like their E E. X has broken down. Would not recommend how things like alarms, all the mod cons in the house don’t work. One of the biggest mistakes I’ve made. I’m going to consider sky and see what penalties they will cover for me if I leave E E.

• 
  Shaun Adams (@shaundadams) reported 23 minutes ago

  @EE I’m assuming from the lack of response you are not going to help??!