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EE Outage Report in Lerwick, Shetland Islands, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Lerwick, Shetland Islands, Scotland 01/11/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mrmatt1997 Matt. (@mrmatt1997) reported

    @VodafoneUK So first you guys cancel WiFi on the tube network without any notice, and now your signal starts being rubbish. Any point sticking with you? Can't say I ever had this with @O2 or @EE.....

  • Lorraine67L Lorraine Burton (@Lorraine67L) reported

    @EE Home broadband. I switched to you a couple of months ago in the hope of a better connection service.

  • dannipurnell Daniel Purnell (@dannipurnell) reported

    @EE Three works perfectly well in central London, never any issues, plenty of internet and phone calls for £8. Way less than EE could ever offer me, a previous customer of around 15 years!

  • TherealNihal Nihal Arthanayake 🏳️‍🌈🇱🇰🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@TherealNihal) reported

    Hello @bt_uk can you help? After downloading the Japanese govt's OCHA app you have locked me out of my email for "suspicious behaviour". I am also being told I have got the security questions wrong. I cannot connect to yr UK number from Japan either @EE Er....HELP!

  • keeks98x Ciara (@keeks98x) reported

    @EE why do I have no mobile coverage???? Took my sim out, wiped it, turned phone off and on and still not working!!!

  • footie_prints viciwitt (@footie_prints) reported

    @EE it has now been over 72 hours since I requested my now out of contract phone to be unlocked by phoning customer support. Nothing heard back and phone still locked. I can't log in to ee online and never have been able to. Please can you advise.

  • VickyHewlett1 Vicky Hewlett (@VickyHewlett1) reported

    @EE your app is such a bad customer experience. Trying to upgrade with a sim only plan advertised to me by text which then isn’t available when it takes me to login. The more info on plans doesn’t work, live chat is unavailable so no way of contacting for help?!

  • mfraz74 Mark Fraser🇪🇺 (@mfraz74) reported

    @EE Still not working.

  • ValerieAmajoutt Valerie (@ValerieAmajoutt) reported from Camden Town, England

    @EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀

  • nikcoultas Nik Coultas (@nikcoultas) reported

    @EE is it normal for 4G upload to be be significantly faster than download ? I keep logging problems and they keep coming back as no issue ... but we consistently see slow download, fast upload.