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EE Outage Report in Lerwick, Shetland Islands, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Lerwick, Shetland Islands, Scotland 12/10/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Khanage70 Ashiq Khan (@Khanage70) reported

    Hey EE, I made a complaint via your website on Sunday 30th October. Not even had an acknowlement. @EE

  • DatabaseSponge David, Antigrowth Coalition CTO (@DatabaseSponge) reported

    @EE I don't need a hand, but the EE website is broken. EE can help thermselves by fixing their website.

  • MissPJane Natalie (@MissPJane) reported

    Wow. The @EE drama continues. I was sent a settlement cheque because of all the hassle, which i'm now being charged for. "Best customer service", says who?

  • m1key_m Mikey! (@m1key_m) reported

    @EE Hi Helen, The issue is still the same sadly! There was another update but all balances still showing as 0.

  • glosghost N (@glosghost) reported

    @EE DebbieI sent a reply but it seems to have gone missing. The main problem I have is poor reception in context to other suppliers. My wife with 3 will have reception in the same building but I won’t.

  • Amy_compton_ Amy Compton (@Amy_compton_) reported

    @EE Hi sorry the notification never showed up, it’s still not working properly and I’m only getting 2 bars at most

  • fanuccc1 Ben (@fanuccc1) reported

    @EE my phone signal seems to be much weaker recently in South Yorkshire, is this a wide scale problem?

  • thegingerpig Ginger Pig1 (@thegingerpig) reported

    @EE No resolution other than I can upgrade now and I have to return my phone and pay to send it back ! I’m not signing up for another 2 years and returning a phone I paid for for 19 months I will wait then go elsewhere dim only cheap contract and buy a phone trading in the old one !

  • Jamieleeboy Jamie Lee (@Jamieleeboy) reported

    @GooglePlay why is your support line down? I’ve had £250 of fraudulent charges made on my mobile phone account with @EE and they tell me I have to call you or nothing can be reversed. Yet your call centre is shut?

  • bertiepeek Bertie Peek (@bertiepeek) reported

    @EE No EE connection to network on my phone since this morning - definitely the Sim/network and not the phone as other EE sims are working in it. Tech support and in store say they can't do anything as their system is down. Looks like you're about to break that 2 hour promise