EE outages and service status in Lerwick, Scotland

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  My Question Is? (@MyQuestionIs2) reported 2 minutes ago

  @EE You’re obviously not working hard as it says in the message. This has been happening for over a week, the device has upto date software and app.

• 
  Dave (@_DaveCross_) reported 5 minutes ago

  Dear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future

• 
  Ian Bennett (@bernifresh) reported 9 minutes ago

  @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

• 
  Tania 🩷✨ (@TrophyPop_) reported 12 minutes ago

  @TheWobblyGamer @EE I’ve had the exact same experience. I was with BT but they couldn’t offer me the same service when I moved, so they suggested I moved onto EE as that would be the best option but it’s been utter rubbish. Router needs reset around once a day and the connection is mediocre at best

• 
  AM (@itsmeitsmeandy) reported 12 minutes ago

  @CooperativeBank @EE is @EE one of your customers ? or is this just another case of rich establishment sticking together against the poor little nothing man ?

• 
  Lynds Maple (@lyndsMaple) reported 12 minutes ago

  @EE riddle me this, why am I getting no little to no signal at home on the ground floor, upstairs only one bar. Signal checker says no problems but won't let me check further?!

• 
  Surtsey (@SurtseyAna) reported 13 minutes ago

  @EE Call you - on a phone that's not working? Use the app - on a phone that's not working? Or go to your website on a PC, so the website can send an authentication text - to phone that's not working? Did anybody think this through?

• 
  Peter Cross (@CronoYellow27) reported 14 minutes ago

  Hi @EE like some other users I have been struggling getting a signal while at home. Meaning I can't access certain sites/apps on my phone. The mobile coverage checker says excellent coverage inside & outside but that's not the case, any ideas please?

• 
  cass 💖🇮🇱 (@sassycassyL) reported 15 minutes ago

  @WoodUksparky137 @EE on my last contract renewal I decided to do a sim only contract then PX my phone with back market for a nearly new one, my contract with EE went from nearly 70 a month to 22, I'll never buy the phone with contract again

• 
  Craig Taylor (@blown_ranger) reported 15 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person