EE outages and service status in Lerwick, Scotland

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  StevieP (@stevep27a) reported 48 seconds ago

  @EE Your broadband app doesn't work and there are features that can only be done on the app - help please!

• 
  Tracy Woods (@tracyanne1965) reported 1 minute ago

  @EE please send me an email address I can send a message I keep getting on my phone, need some help!

• 
  Rachel Bridge (@rachelbbridge) reported 2 minutes ago

  @grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.

• 
  Haseeb Arslan (@HaseebarslanUK) reported 8 minutes ago

  @EE worst company to deal with. Customer service is so horrible that it’s beyond imagination. Someone please help me 😡

• 
  Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported 11 minutes ago

  So @EE is down and I can’t pay my bill 😩 could you please fix this issue so I can pay?

• 
  not jay (@notjay92349724) reported 15 minutes ago

  @EE That’s exactly what I told him, but with the issues above he doesn’t want to make a fuss, and won’t push it. I’m surprised the guide at the time never looked into it. Instead they just out his tariff down to a consumer tariff

• 
  Queen Marie 21st👑❤ (@Mariexxxx21) reported 17 minutes ago

  @virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄

• 
  ⚫️ ElleQat (@BaroqueChic) reported 17 minutes ago

  @EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?

• 
  Jason tulip (@Jasont72) reported 17 minutes ago

  @EE Don’t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?

• 
  Joe Gill (@Joesgill) reported 19 minutes ago

  @EE can you update me if your network is down. My phone signal, WiFi & your website is down