EE outages and service status in Lerwick, Scotland

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@mechmonkey) reported 55 seconds ago

  @EE Appreciate the help. Will I be refunded for the over charge for the last 2 months?

• 
  SaltyTech (@Captin__Caveman) reported 1 minute ago

  @EE almost no signal in south worksop S80 2RS 😭😭😭

• 
  Teds (@Tedtalks13) reported 2 minutes ago

  They accessed my phone on my camera . Get it ******** off. @EE

• 
  Robert Melvin (@Melvin23Rob) reported 7 minutes ago

  @EE Yes, however your contact system is so poorly configured that, having fought through the very poor AI to get to a human, they always appear unable to do anything after 30 minutes of identification and account checks

• 
  Julie (@jhshepherd9) reported 7 minutes ago

  @EE when your told the reason your wifi isn’t working right is because it’s school holidays and the WiFi traffic is bad. Doesn’t change the fact that I PAY to use WiFi school holidays or not

• 
  Colin Raffell (@Newtonpop) reported 10 minutes ago

  @EE do you have an online chat facility please? I’ve got a problem with my daughters PAYG phone & she’s out in Australia

• 
  Opeyemi Daniel (@DinaGlyphs) reported 13 minutes ago

  @EE In the few instances where the texts arrive, it only leads to the service status check, which provides no detailed feedback other than a consistently changing deadline for the broadband problem fix. It’ll only make sense to have someone reach out with an alternative means to access the Internet. (P.S.: There’s no public EE Wi-Fi available here.)

• 
  Dr Helen Perkins (@earlyyearsHP) reported 14 minutes ago

  @EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 14 minutes ago

  @EE can you please tell me why I’ve had Nigerian scammers calling me directly through your X account and harassing me. You need to check your support team account because it’s been hacked , they wanted my WhatsApp details.

• 
  Gill Clarke 🐝 (@Gillykins58) reported 14 minutes ago

  @MCFC2012 @EE Not sure where you are based but we are in Cheshire with BRSK. Never had an issue with the Wi-Fi since we changed to BRSK.