EE outages and service status in Lerwick, Scotland

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Snow (@darrensnowecfc) reported 3 minutes ago

  @EE after given you basically 5 weeks to set up a new customer, had cancelled because 4 of your employees have lied to me, and I’ve still not received any equipment

• 
  Carlo Gibbs (@carlogibbs) reported 4 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.

• 
  Will Wright (@WillWri36918764) reported 4 minutes ago

  @Kezmeister82 @EE @BT Doesn't surprise me, even once they connect you, don't be surprised if it won't connect on laptops and mobile phones. Good luck trying to raise an issue after! Have been awful

• 
  Ian Jacklin (@IanJacklin1) reported 6 minutes ago

  @EE @nstoker Network doesn't allow calls here in the UK

• 
  Kev (@KevlarBrock) reported 7 minutes ago

  Seeing as I’ve lost all @EE connectivity (again) can someone update me with the #F1 quali please. The ONLY damn thing I wanted to do today 😡🤬 (ongoing exec complaint)

• 
  Barry Dance (@dance_barry) reported 7 minutes ago

  @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

• 
  Lisa Lewendon (@little_lisa85) reported 8 minutes ago

  @EE Can you tell me if my WiFi is down in Lowestoft

• 
  Christopher Tracy (@Milnero4) reported 13 minutes ago

  @EE Still not had a response to my complaint from a week ago.

• 
  Mark H (@Lordylord) reported 16 minutes ago

  @EE your tnt sports activation process is virtually non existent online. Wasted 45mins of my life before resorting to having to wait in queue for telephone support (god knows how much more waiting is needed there)

• 
  Andrew Western (@AndyWestern) reported 21 minutes ago

  @EE absolutely fantastic that our broadband has cut out 4 times in the last 20 minutes or so 🙃