EE Outage Report in Lerwick, Shetland Islands, Scotland

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jaysview106 (@JanineD17377909) reported 8 minutes ago

  @EE has charged me £480 for a SIM card for a tablet I got in 2021 even though I have never had a SIM card. Then £1680 since I have been out of contract. It’s a disgusting practice for the so called best network. I have been refunded £274 which I almost didn’t get

• 
  Steve G (@stevegaughan1) reported 9 minutes ago

  @EE I’ve had a “conversation” with one of your staff online that has taken over 2 hours. And I’ve made almost zero progress. It’s painfully slow, frustrating and cannot be an acceptable way to manage customer enquiries. I cannot face going through all of that again.

• 
  susan vinnicombe (@mersthamsue) reported 10 minutes ago

  @EE you offer all sorts of stuff but how about a new phone? Ours are out of contract, there is no phone shop anymore in Redhill area. What do you suggest? I have been a customer of yours since 1999

• 
  Kevin Orchard (@kevorchard) reported 15 minutes ago

  @EE are you guys aware that your website portal and PAYG portal is the WORST experience ever. My dog could design a better website.

• 
  Ray’s Work Phone (@RaysWorkPhone) reported 16 minutes ago

  Customer with @EE since 2018, I’ve got 2 landline broadband contracts and 3 mobile phone contracts over £260 a month. Looking to change after bad experience over the phone today. Any/All service providers my inbox is open 🤝

• 
  Lukas Spyrou (@LukeSpyrou) reported 17 minutes ago

  @EE No chance...service is terrible. Didn't even turn up to fix my issue and now your DM service won't accept messages. Any chance of actually physically speaking to a human being please!!

• 
  Dan Grimley (@dangrimley) reported 18 minutes ago

  @EE in Pendeen in Cornwall and your broadband isnt working. I understand there are issues. Can you let me know the current situation as to when this will be sorted out.

• 
  Dave Ahern (@CorkGourmetGuy) reported 23 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  jacob (@j4cob97) reported 24 minutes ago

  @EE there is no problem in the area and I don't have access to make phone calls now at all, I don't have any other phones with me and wifi calling does not work atm🙄

• 
  Dave Ahern (@CorkGourmetGuy) reported 26 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.