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EE Outage Report in Lerwick, Shetland Islands, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Lerwick, Shetland Islands, Scotland 12/13/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • craigpep Craig Pepper (@craigpep) reported

    @EE I just contacted the Digital sales team using the number given from yourselves but they wasn’t able to deal with my issue so transferred my call I was on hold for 5 mins then disconnected

  • louisekilleen Louise Killeen (@louisekilleen) reported

    @EE really let down by EE again. Customer service were no help whatsoever even though their texts state “we are here for you during uncertain times”. So frustrating!

  • CTIDDB Smoky (@CTIDDB) reported

    @EE are you having problems with you're service today , got 4g but no bars all morning?

  • chantry5 SarahLN (@chantry5) reported

    @EE Hello, I've had the email regarding #eetv ending and that I can cancel my broadband contract early free of charge, I will be joining #skybroadband from March 9th. Do I need to contact you myself about this please?

  • sedgy71 Elizabeth Sedgwick (@sedgy71) reported

    @ee Explain to me how my mother clicked on a zoom invite (on her mobile) to speak to her grandson on his birthday is charged £234 for the call. Apparently you claim she manually typed in the number herself. She would never ring an American number &She was only one to be charged

  • SharonHarland Sharon Harland (@SharonHarland) reported

    I bet if I was a new customer @EE I’d have one here by tomorrow may have to review my contract

  • khall_1983 Kerry Hall (@khall_1983) reported

    Super frustrated to find @EE trying to rip me off with @Brightstar for my trade-in upgrade. Genuinely expected better service from these people. Will not use them again after the threatening email to charge me for something I already returned.

  • Carla_M_Mall Carla Malley (@Carla_M_Mall) reported

    @EE absolutely disgraceful customer service. 2 payments taken this month, left with no money and have to wait up to 5 days to get the money back YOU were unauthorised to take.

  • MoustafaMallah ملاح (@MoustafaMallah) reported

    Anyone else on @EE having terrible signal

  • HJPritchard Hugh Pritchard (@HJPritchard) reported

    @EE @btsport Hey there, been having issues with our broadband recently. It’s been intermittently dropping out throughout the day (past week). It’s particularly bad later in the day/early evening. Any recommended fixes or solutions?