EE

EE Outage Report in Lerwick, Shetland Islands, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Lerwick, Shetland Islands, Scotland 12/09/2025 15:25

December 09: Problems at EE

EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AbbieHeath13 Abbie Alexandra (@AbbieHeath13) reported

    @EE please fix your network

  • Oliver__James Oliver James (@Oliver__James) reported

    Hi @EE I am unable to connect to the internet using my data (I have got a balance update and I have 15gb remaining), I can connect using WiFi temporarily, but my data connection doesn't work. Do you know of network issues in Kent/London?

  • SportAnalysisUk PerformanceAnalysis ❁ (@SportAnalysisUk) reported

    If anybody is looking for a new mobile network DO NOT choose @EE . Mass outage in UK thousands asking whats happening and all their customer service saying theyre unaware of any issues. You couldnt mae this up. Absolutely clueless. No network, emails, socials, internet, nothing

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • missNicholaKay Nichola Kay (@missNicholaKay) reported

    @EE no network, no Internet. Plesse support

  • ShotterOli Oliver (@ShotterOli) reported

    @erlendscott @bt_uk @EE None down South either. I'm in London and there's nothing. Nationwide outage :(

  • RumerKelleher Rumer Kelleher (@RumerKelleher) reported

    @EE Answers or details on lack of signal and data please?

  • tdoukinitsas Thomas Doukinitsas (@tdoukinitsas) reported

    @EE just so you know your DNS server seems to be messed up. Switching my router to Google's DNS (8.8.8.8 as primary and 8.8.4.4 as secondary) seems to have fixed my service.

  • JasonIB93 Jason 🔴⚪️ (@JasonIB93) reported

    @EE @NicNicJ2010 Bullshit. Entire network down and my Tweet ignored

  • B3NBBB Ben (@B3NBBB) reported

    @EE 4GEE home router not working at all and my mobile device on 4GEE is very slow and patchy. I use this internet for home working please provide an update. Thanks