EE outages and service status in Lerwick, Scotland

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  roqzee (@roqzivelli) reported 3 minutes ago

  Best of luck switching to @EE with their bait and switch £50 deposit mentioned literally nowhere until you get your first bill and which they will hold “until you establish good payment history” which means indefinitely. FOH. Cancel it quickly please.

• 
  Mr Gray (@Monetization26) reported 3 minutes ago

  @EE If you DM me and then I’ll reply with my details and then a senior complaints manager can call me. If not cancel my service and I’ll take my business elsewhere!!.

• 
  None Superior (@nonesuperior) reported 5 minutes ago

  I’ve read time & again that a toxic workplace often reflects the character of its management, from senior leadership down to operations. @Concentrix is a clear example of this! And @EE is complicit in this with the upselling and unending sale targets. @Ofcom needs to look in.

• 
  Simone Bini (@SimoneBini) reported 7 minutes ago

  @EE reception in Wimbledon Park area is now a 1970 service. Impossible to make or receive calls. Disgraceful to say the least.

• 
  Will Wright (@WillWri36918764) reported 18 minutes ago

  @EE I've had a complaint running for weeks, can't speak to any body. Absolute **** customer service

• 
  Daily Thoughts 🤷🏻‍♀️ (@dailythought99) reported 21 minutes ago

  @EE how do you justify £300 charges in one go to cancel wifi a bit earlier? You are money grabbing and have 0 ethics. I will never recommend you to anybody and will make sure everyone is aware how you operate as a business

• 
  Daily Thoughts 🤷🏻‍♀️ (@dailythought99) reported 21 minutes ago

  @EE do not ever use EE for your broadband absolute scammers. Try to charge you £310 for ending your wifi a bit earlier!! Money grabbing and no compassion whatsoever for anybody’s circumstances. I will never ever use them again in my life

• 
  Gareth Owen (@gjo2405) reported 21 minutes ago

  @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

• 
  RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported 23 minutes ago

  @SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.

• 
  Bionic_KT (@bionic_KT) reported 24 minutes ago

  @WeAreOpenreach @EE The issue is the lack of momentum by Openreach to gain this permission. I got this myself and passed it on via EE but they were advised by you that it had to be you that got this. So I gave details and now you’ve emailed once.