EE outages and service status in Lerwick, Scotland

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev (@KevlarBrock) reported 5 minutes ago

  Now in the process of setting up every single one of my devices at home after being told a router reset would NOT change the network name or password. Thanks Libby from @EE (and incidentally if you fixed the issue in the first place I wouldn’t need to keep calling) 😡

• 
  Martin Elliker (@MartinElliker) reported 9 minutes ago

  @EE another day goes by and still no resolution- your organisation really is the worst I’ve ever had the displeasure of having to have a service forced on me that isn’t fit for purpose, I’m fed up with sorry, I’m fed up of the whole damn saga - your service deserves every single one of these piles and yrs It’s now 18 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

• 
  AnnBeddow🇪🇺 lno DMs (@BeddowAnn) reported 11 minutes ago

  @Hepworthclare @EE I do hope you get some satisfaction soon Clare, the Worlds gone mad with all this technical stuff. Could you perhaps contact the Ombudsman? I hate the system we have to plough through just to get a civil answer to a problem these days. They call it progress I’d call it regress.

• 
  Chelsey (@chelshakespeare) reported 12 minutes ago

  @EE It happens every time my phone goes to 4G - there can’t be issues everywhere!

• 
  Emma Lockhart (@EmmaLockha51775) reported 13 minutes ago

  @EE take out a phone contract, get promised free buds, 6 calls later and still not sorted. Keep getting told our guide says we have to do this, well your guide is not working so we need another solution. I am going to @OmbudsmanPh if this isn't sorted

• 
  Alan Aiken (@AlanAiken) reported 14 minutes ago

  @EE EE, your broadband service stopped in my flat yesterday. I can’t reach you by mobile as it takes me via a web link to an on line webpage to report a fault. Having done this I receive a text message to say I don’t have an account with EE??!! If that is the case then why are you taking money from my bank account. This is really trashy service and rather than run around in circles for the next 3 months I will switch. But how can I cancel an account that does not exist? What a total shower.

• 
  Robert Rutherford (@ruthersrobert) reported 20 minutes ago

  @RossGibbs78 @SkyHelpTeam @EE Yes it is down

• 
  Gemma (@G3mmak74) reported 22 minutes ago

  @EE where can I get support about an issue with my dads home landline/broadband that was installed yesterday? I’m shocked that an 82 year old appears to have been left without a working landline system 😤

• 
  Zoe Family (@zoefamily2) reported 23 minutes ago

  @EE help my broadband has broken and I can’t get a new one until Monday at the earliest. Can you get it to me any soon or does any EE shops have any stock of routers that I could collect ,my girls having a sleepover on Saturday to watch movies on @NetflixUK and on @sky streaming

• 
  Ravi Dheer (@RaviDheer) reported 25 minutes ago

  @EE That's my whole point, there is no where to find any help. Every month I try to pay, and every month I get an error. No point sending me a generic message.