EE outages and service status in Lerwick, Scotland

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart (@Stuart61838784) reported 8 minutes ago

  @EE your network is **** I will be leaving at the end of the contract after 15 years, your network is getting worse and yet you put your prices up

• 
  Lisajalvarado (@Lisajalvarado) reported 8 minutes ago

  @EE your customer service is a shambles I have been passed from pillar to post on a corporate/small Business account now for over an hour and a half….shambles 🤬🤬🤬🤬🤬 DONT USE THEM FOR SMALL BUSINESS OR CORPORATE DEALINGS

• 
  cal🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TartanHaggis93) reported 11 minutes ago

  @EE I have, more than once and recieved no resolution. It is not worth me annoying myself reporting it again for you guys to do nothing when i can just change provider

• 
  Alan Roberts (@AlanRob68902430) reported 13 minutes ago

  @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate

• 
  Stephen Allen (@JesusLuvsYooh) reported 15 minutes ago

  @EE Same problem with different browser. Likely wifi IP block, out of mobile data (used up during new house move) cannot use that. Ive had pages not loading, spinning wheels and all sorts this week, hoping it was known issue for everyone and fixed soon, but seems not🤔 what to do..

• 
  Polemic Paine (@PolemicTMM) reported 17 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not yours. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  Reg Morton (@RegJTMorton) reported 19 minutes ago

  @EE Your guys in the executive complaints dept stated today that it's a final decision and they can't challenge the repair shop. Your own staff took photos and videos confirming not damaged when I left it with you. Then the repair shop sent that laughable image. It's a known fault. Anyone reading this can Google Samsung fold 7 green lines screen. Instead of being reasonable you try to charge me £600 and claimed that this image is damage. It's ridiculous. Your letter informs me my only option is ombudsman. So that, other than an apology and a repair, is what I'll do. Along with everything possible to publicise this complete fraudulent farce, of which I've only just begun. Imagine losing a £2k per year customer for this man. Have a word with yourselves.

• 
  mumtaz khan (@nayah_2010) reported 21 minutes ago

  @EE worst customer service ever will never go with you again

• 
  Tania 🩷✨ (@TrophyPop_) reported 23 minutes ago

  @TheWobblyGamer @EE I’ve had the exact same experience. I was with BT but they couldn’t offer me the same service when I moved, so they suggested I moved onto EE as that would be the best option but it’s been utter rubbish. Router needs reset around once a day and the connection is mediocre at best

• 
  PrimeSiteUK (@PrimeSiteUK) reported 28 minutes ago

  @alphafox UTTER ****! And @EE use this **** to promote its mobile service? Seriously?