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EE Outage Report in Lerwick, Shetland Islands, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Lerwick, Shetland Islands, Scotland 12/29/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MohZaghari M0H (@MohZaghari) reported

    @EE because of protests in Iran, the Islamic republic regime cut the internet connection so we cannot communicate with our families and friend in Iran via internet. Can you support the Iranians overseas and make the direct calls for free to Iran?

  • DawnDiaper 🦋Dawn_Dee🦋 (@DawnDiaper) reported

    @EE It was 2 days ago! Too late to be of help

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    Hey @EE why do I need to call to transfer my Apple Watch SIM. Now on a 20+ technical support hold for no reason.

  • jasonjones95 Jason (@jasonjones95) reported

    @EE If by sorted u mean put in a complaint after the online help told me my phone was at my local store for it not to be

  • EdinburghUnique Derek Gilchrist (@EdinburghUnique) reported from Glasgow, Scotland

    Hey @EE - can you let us know when the internet outage that’s been going on for 48 hours in Glasgow is likely to be fixed. Thanks!

  • ural43203 ural4320 (@ural43203) reported

    @EE I have no internet access for 3rd day in a row. Full 4G signal shown but no connection.

  • SBuxWarriors Simon Buckett (@SBuxWarriors) reported

    @EE No. No one’s called me and this is day 5 of no internet. You say it doesn’t sound right but EE aren’t willing to do anything about it. Your company is a damn joke. I will be cancelling my contract with you.

  • Tracy52468806 Tracy (@Tracy52468806) reported

    @EE Appalling customer service!

  • pandoramummy Cindy Armstrong (@pandoramummy) reported

    @EE can you explain what’s happening with the mast near SA19 7NW. We’ve had a weak signal for three weeks now and also rely on it for the only broadband option here, 4G mobile broadband. I’ve called Tech Support and Customer Complaints but can’t get accurate info.

  • AusterityAirli1 Just Airliners (@AusterityAirli1) reported

    @EE Mobile broadband only working for about two hours a day maximum. Phone connection worst than normal. This has been going on for five days in the EX8 Exmouth postcode. Previous to that service was generally good. Please fix the problems or lose a customer.🤬