EE outages and service status in Lerwick, Scotland

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lerwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Bassett (@SkyAtNight0000) reported 5 minutes ago

  @EE How is this a marketing preference? How did i ever agree to receive notifications for mailbox messages every 15 minutes when I have never had a text message ever. It's a constant nuisance call which are unlawful. Stop them now! If I call i will just cancel & close my account.

• 
  Im✨ (@imogenallen6) reported 6 minutes ago

  @EE Please can you help. I’ve just landed in Tenerife, I cannot get any service all I have is the aeroplane sign and SOS message. I can’t log on to the app because it wants me to verify my account by sending a text to my phone which I’m unable to receive text messages.

• 
  Photo man (@ach59) reported 11 minutes ago

  @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer

• 
  Peter Cross (@CronoYellow27) reported 15 minutes ago

  @owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.

• 
  🇯🇲7hanos876🇯🇲 (@thanos876) reported 17 minutes ago

  Switching to @ee broadband, might’ve been the worse thing I’ve done!! Damn near every week something is wrong with it! I’m sitting in the same room as the router, and I can’t get any connection.

• 
  Jaymz Hatstand (@jaymz_hatstand) reported 17 minutes ago

  @EE our fibre broadband which we've had installed for a week, after over 2 months of waiting has gone down this evening. The website says we need an engineer and one can come out on Thursday 9th! We both work from home and require our connection for that. Can this be sorted?

• 
  My Question Is? (@MyQuestionIs2) reported 18 minutes ago

  @EE You’re obviously not working hard as it says in the message. This has been happening for over a week, the device has upto date software and app.

• 
  Gillian McKinnon (@giframac) reported 19 minutes ago

  @Ofcom why is @EE able to suspend my phone despite asking repeatedly to set up a direct debit? Followed all their requests. Spent a whole day on the phone. Women’s refuge. Having no phone is dangerous! No one listening or doing anything! Very frustrated! 😩 please help!

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 21 minutes ago

  @JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol

• 
  Alison simpson (@Dolly2107) reported 21 minutes ago

  @EE Oh my days. Ordered a phone its all messed up now cancelling and going to Tescos to buy the said phone that was ordered the service has been abismle. Service of the year ? You must be joking ! Primary school children could do a better job 😒