EE outages and service status in Fraserburgh, Scotland

Problems in the last 24 hours in Fraserburgh, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Fraserburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig Barton (@barton6435) reported 2 minutes ago

  @ad_moran4 @EE @O2 Do not switch to o2 theres a reason their cheaper their signal is awful im o2 wifes EE she always has signal i dont. I've been o2 for about 20 years the minute my contracts up im off

• 
  Robert Melvin (@Melvin23Rob) reported 6 minutes ago

  @EE Despite your helpful Tech 1 team telling me my problem with you activating my Apple TV trial without actually giving me any means to actually use it was in hand and elevated to Tech 2 - the call back and resolution in 24 hrs still hasn't happened. Not very good really!

• 
  Surinder (@SurinderRehal) reported 7 minutes ago

  @EE This is becoming a joke, and as I’ve said previously, I haven’t got the energy to go up and down three floors to sort your rubbish out

• 
  Holly Gaze (@HollyGaze) reported 9 minutes ago

  @EE Shocking customer service. Have had my time wasted with misinformation and now I have to pay extra for my broadband because of this. I have been with EE for years. No customer loyalty. I do not recommend.

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 9 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

• 
  Restore_NE (@Restore_NE) reported 10 minutes ago

  @EE no signal from Ilford road to South Gosforth on the Metro system Any reason why ?

• 
  Luke (@lukey_jt91) reported 11 minutes ago

  @EE I am fed up of losing signal every time I leave the house.

• 
  Irfan (@IrfanAlMoha) reported 13 minutes ago

  @EE 01282 573603 The above number claimed they were you, please could you check and confirm? And action as a customer who's been with you for years this number should be investigated and communicated to UK authorities and BLOCKED/CANCELLED.

• 
  MCFC Ant (@MCFC2012) reported 19 minutes ago

  @Gillykins58 @EE Horwich Gill. Really bad for WiFi dropping.

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 21 minutes ago

  Very frustrating that after being a loyal customer of @EE for over 25 years the best deal they can do me is £73 a month for the new iPhone 17 when @O2 can me the same deal for £57 a month. Loyalty means nothing these days ! 😡