EE outages and service status in Fraserburgh, Scotland

Problems in the last 24 hours in Fraserburgh, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Fraserburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gordon Murdie (@GordonMurdie) reported 3 minutes ago

  @EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.

• 
  John Martin Moore (@Dream_Sculptor) reported 9 minutes ago

  @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?

• 
  🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported 11 minutes ago

  @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract

• 
  Sparky (@sparkyuk11) reported 11 minutes ago

  @EE It's just your signal/service, no issue with the hardware as it happens to all in my team and we're all over the UK, different devices. Get 4 bars, but data throughput is very poor.

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 13 minutes ago

  @EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful

• 
  Michael Knight (@michaelmknight) reported 14 minutes ago

  @EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.

• 
  Taylor (@dtaylor5633) reported 16 minutes ago

  @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

• 
  Neil Davis (@neiltheshaker) reported 16 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…

• 
  Karen Reid (@Karenreid24) reported 16 minutes ago

  Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.

• 
  ChrisM (@chrismaddison74) reported 20 minutes ago

  @EE android app is still down. Website keeps taking you to the app and the app doesn't work. Put your prices up by extortionate amounts and nothing works #ripoff prices.