EE outages and service status in Aviemore, Scotland

Problems in the last 24 hours in Aviemore, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Aviemore, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maria Zelenova (@maria__zelenova) reported 7 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Rachel Bridge (@rachelbbridge) reported 9 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  Simon Patterson (@denkmit) reported 12 minutes ago

  @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?

• 
  Le Coq (@LeCoq_79) reported 13 minutes ago

  @Ladydollx_ @EE I had a similar issue when they switched BT internet over to @EE. They insisted I’d get the same plan for the same price, but delivered a far lower plan and then tried to charge me for the upgrade. Eventually the call logs were “lost” and they matched the original offer.

• 
  Tony Crystal (@TonyCrystals) reported 18 minutes ago

  @Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.

• 
  Karim Harbott (@KarimHarbott) reported 19 minutes ago

  @EE I’m done with your call centres. 3 months. No support. I’m not calling back. I’m writing to @Offcom about the most laughable awful service I’ve ever received.

• 
  Sam J (@samj2501) reported 20 minutes ago

  @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with

• 
  Matt (@MattCowlin) reported 21 minutes ago

  @EE My mobile data is not working on my plan. In the CM17 area. Is this a known issue?

• 
  Micky Jones (@MickyJones_) reported 21 minutes ago

  @EE I got it done on the website eventually. The app is still down

• 
  S.O.X (@SexOffenderX) reported 23 minutes ago

  @Surviving_LADa @EE No worries, even if you did get through nobody would help. And the time on hold would bankrupt you!