EE outages and service status in Aviemore, Scotland

Problems in the last 24 hours in Aviemore, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Aviemore, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RageByRich (@RageByRich) reported 5 minutes ago

  @bmstewart2004 @EE are no different. I get a message to extend my contract when it ends in November with "great offers" but I'll be paying £3 more per month through the app (currently £49.99/mo). They want me to "contact customer services" to talk about it but no, I shouldn't have to. I can wait until my contract ends, then go through my Zable Credit Card and take advantage of the same speeds, etc for £25/mo. You want to retain your customer vase, EE should offer the same prices as "new customers" on the app. Which is where we are told to do all our business.

• 
  JJ (@TrentRedsnor) reported 6 minutes ago

  @EE Hi, the issue isn't the offer, which was an EE One discount code, which I obviously can't share on an open forum. The issue is that in the trade-in section on the app and your website, Samsung Z Fold 7 is not listed, so I'm unable to trade my current phone in and use the offer

• 
  Jack 💛💙 (@ItzJack1995) reported 6 minutes ago

  @whatdoumeantho @EE Nope! I got sent in a circle of Jargon and just gave up very disappointed as i have been an EE customer for over 10 years

• 
  Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported 7 minutes ago

  @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.

• 
  London Roof & Guttering (@gutterdons) reported 7 minutes ago

  @EE again absolute shocking service from EE ordered additional handset for my bussiness over 4 days ago, no order confirmation, when I ring CS passed through multiple departments which results in automated message saying that are too busy to speak to anyone. EE are a joke really

• 
  Rhian (@rhiangibson_) reported 7 minutes ago

  @EE That will be when we land back in the UK in a week. So frustrating that I’m completely unable to call customer services.

• 
  Will Wright (@WillWri36918764) reported 10 minutes ago

  @Kezmeister82 @EE @BT Doesn't surprise me, even once they connect you, don't be surprised if it won't connect on laptops and mobile phones. Good luck trying to raise an issue after! Have been awful

• 
  Mathew.C.Mara (@tatsuo367) reported 11 minutes ago

  @alwaysMadManC87 @EE Tbf its so irritating that most voicemails dont give the option to cancel etc. When I worked on calls sometimes it goes to vm either without you realising or as you're hanging up or leaving notes yourself

• 
  Gareth Owen (@gjo2405) reported 11 minutes ago

  @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

• 
  Louise cooksley (@louise_cooksley) reported 17 minutes ago

  @EE Nothing has been installed since June as was promised My dad is poor health at 91 the same for my mum at 87 to be left without a landline is absolutely ridiculous