EE outages and service status in Thurles, Munster

Problems in the last 24 hours in Thurles, Munster

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thurles, Munster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Reg Morton (@RegJTMorton) reported 4 minutes ago

  @EE Your guys in the executive complaints dept stated today that it's a final decision and they can't challenge the repair shop. Your own staff took photos and videos confirming not damaged when I left it with you. Then the repair shop sent that laughable image. It's a known fault. Anyone reading this can Google Samsung fold 7 green lines screen. Instead of being reasonable you try to charge me £600 and claimed that this image is damage. It's ridiculous. Your letter informs me my only option is ombudsman. So that, other than an apology and a repair, is what I'll do. Along with everything possible to publicise this complete fraudulent farce, of which I've only just begun. Imagine losing a £2k per year customer for this man. Have a word with yourselves.

• 
  Bob (@Bobd2411) reported 6 minutes ago

  @GreenVapinGiant @EE How stupid can you be? Not everyone has the money to buy the phone outright so the pay more to get it with a sim. Basic economics.

• 
  Robert Marrs (@farmermarrs) reported 9 minutes ago

  @EE I’ve complained several times and all I get told to do is to reset the device and then it works for 2/3 days then goes back to been absolute garbage!!

• 
  Surtsey (@SurtseyAna) reported 11 minutes ago

  @EE Call you - on a phone that's not working? Use the app - on a phone that's not working? Or go to your website on a PC, so the website can send an authentication text - to phone that's not working? Did anybody think this through?

• 
  Richard Sandor Jakovics Ferrari Fury Dior (@Ricsi95baby) reported 13 minutes ago

  I have never been to Kilburn in my life @EE maybe confusing me with some fat Irish dosser

• 
  Colin Bassett (@SkyAtNight0000) reported 16 minutes ago

  @EE How is this a marketing preference? How did i ever agree to receive notifications for mailbox messages every 15 minutes when I have never had a text message ever. It's a constant nuisance call which are unlawful. Stop them now! If I call i will just cancel & close my account.

• 
  Michelle Masson 🙃 (@shellm1971) reported 19 minutes ago

  @EE You have X down on your website as a way to contact you but what’s the point if all you do is tell people to phone the number above 🙄

• 
  Andy B (@nffc999) reported 19 minutes ago

  @ianclatworthy @EE Go elsewhere. No loyalty/empathy from these providers, @EE are terrible.

• 
  Alan Roberts (@AlanRob68902430) reported 20 minutes ago

  @EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and

• 
  Alison simpson (@Dolly2107) reported 23 minutes ago

  @EE Oh my days. Ordered a phone its all messed up now cancelling and going to Tescos to buy the said phone that was ordered the service has been abismle. Service of the year ? You must be joking ! Primary school children could do a better job 😒