EE outages and service status in Luimneach, Munster

Problems in the last 24 hours in Luimneach, Munster

The chart below shows the number of EE reports we have received in the last 24 hours from users in Luimneach, Munster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wendy Beech-Ward (@wendybeechward) reported 8 minutes ago

  Just had a terrible customer service experience with @EE. Shame that a formerly good customer focused company is so now so bad.

• 
  micka9990 (@Michael66108716) reported 13 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

• 
  Phil Coyne (@PhilCoyne) reported 15 minutes ago

  @EE Don't worry though, I've already contacted my MP and will send everything over to Watchdog soon. Great way to treat a disabled customer, I'm sure the public will be shocked at the behaviour of a multi million pound company 👍

• 
  Jen (@sassybadassy15) reported 20 minutes ago

  @EE Morning Team. I would like to recognise the agent I spoke to just now for their excellent customer care and compassion in helping me a distressing situation. How can I pass this on?

• 
  PH (@PHEFC83) reported 21 minutes ago

  @EE sneaky from you guys telling people to hang up and reply to a text for quicker service. Yet the number to reply to doesn’t work!!! 45min wait or text a number that isn’t working 🥴🥴🥴🥴

• 
  Yasmin Stafford (@YasminStafford) reported 26 minutes ago

  @EE Still no resolution on this. After all day trying I was eventually told on Monday the 12 month would be created for me. Only for the contract to be sent over at 24 months. When I queried they said contact again in 48 hours for it to be re written. Now being told o can’t have it

• 
  Julie Walkling🏳️‍🌈🎓🐝 (@JulieWalkling1) reported 26 minutes ago

  @EE I am utterly appalled at you. Shifted early July as @BTGroup encouraged me to. Loads of issues have come up, still no fibre & appt moved 3 times, & when I’ve tried to call to speak, no way at all. Went to complain, could only do via AI and it kept stopping me from typing 😡

• 
  Clive Wilmot (@CliveWilmot1) reported 27 minutes ago

  @EE That’s total nonsense. One of my team have spoken to EE abd they’ve advised they’ve a significant technical issue in Europe. “A few minutes abd it’ll be resolved”…it’s not been resolved and as for the chat…should anyone, let alone a business account holder wait an hour!?

• 
  Ant Wilson (@AntWilson15) reported 30 minutes ago

  @EE There multiple people i know having this issue !!

• 
  Dudley (@agoldentale) reported 35 minutes ago

  @EE Thanks, managed to top up via your link. There's definitely an app issue, it asked for approval in banking app which was done and then top up approved and then nothing happened. Balance didn't change and money didn't leave bank, unfortunately didn't manage to get a screenshot