EE outages and service status in Ruanaich, Scotland

Problems in the last 24 hours in Ruanaich, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ruanaich, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Ruanaich, Scotland

Latest outage, problems and issue reports in Ruanaich and nearby locations:

• 
  GB. Grumpy but hopeful. (@gordonbruce7) reported 44 minutes ago from Baile Mor, Scotland

  Hi @EE, Service from your mast at Fionnphort/Tormore on the Southwestern tip of the Isle of Mull is absolutely dire. In the last 7 days I’ve had 4 emails to say that there is a problem. This is not good enough. Please don’t bother asking for a DM - it never achieves anything. 🤬

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jambags (@jambags) reported 2 minutes ago

  @EE I can’t get anywhere, I go to order help, put tracking number in and it says “it’s been delivered, click here for refund and return”, I DID NOT receive the item, there’s no option in the help section for this!

• 
  darren styles (@darrenjstyles) reported 4 minutes ago

  @EE I reported a fault with our Broadband last week, it was supposed to be fixed by yesterday, just so you know it’s still not fixed and nothing has been done by Open Reach, no updates, which is really poor customer service, and cost to me paying for something that isn’t working.

• 
  Rach 🇪🇺 (@MsVespertilio) reported 6 minutes ago

  @EE kind of poor service the ONLY way to get help is via the chat service who haven’t actually solved an issue despite assuring me they had. You’re delivering expensive kit to a house I don’t own. Bravo!

• 
  Sharne Hawkins (@sharnehawkins) reported 8 minutes ago

  @EE I left my airtime contract with you at the start of the year but I'm still paying my device. Due to issues with my bank account I missed my direct debit last month. I can't see anywhere on the app or website to pay it?

• 
  BamBamMK2 (@Williams91898) reported 9 minutes ago

  @EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this

• 
  WaveyDavey001 (@WaveyDavey001) reported 9 minutes ago

  Had to call @EE twice for two separate issues today. Both call centre operatives listened, were polite and helped quickly. Massive improvement on when I dealt with BT previously. Well done EE I’d moan if you were bad so credit where credit’s due. 👏👍

• 
  DftguyUK (@BigGayDanxx) reported 12 minutes ago

  @EE spent ages on the phone with auto customer services. For it to end with you must text for this service and they ended the call. I do the text thing and get a response "we cant match your details to an account" So yeah.....useful service. WiFi signals been awful for days!

• 
  Gareth Owen (@gjo2405) reported 15 minutes ago

  @EE If only I could get someone to phone me and talk through the problem instead of bots it would be a start, it’s very poor to say the least @Ofcom might be my next hope to get this ongoing issue sorted

• 
  clearaswater (@samebothsides) reported 16 minutes ago

  @EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money

• 
  Stephen Goodair (@stevegoodair) reported 19 minutes ago

  @EE your broadband is down Has been all night