Friday The 13th: The Game status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dreadder (@Dreadder272) reported 3 minutes ago

  @GunMediaSupport @Friday13thGame Ok the games back but I’m level one y’all 😩 please tell you’re gonna fix this

• 
  Connor Shrek (@ConnorShrek) reported 6 minutes ago

  @GunMediaSupport @Friday13thGame I hope you guys fix it 😭

• 
  Benjamin Summers (@BSummers1120) reported 7 minutes ago

  @GunMediaSupport @Friday13thGame Before the server issue i lost all my progression then my unprogressed save over wrote the cloud data. Is there anyway to fix or just gonna have to grind again when servers are back

• 
  TheDysfunctionalVet (@TheDysfunctio14) reported 11 minutes ago

  So @Friday13thGame is down for me and a few viewers (Xbox One)…any chance some loyal players can get a good update on the issue and response unlike that bot response from when it was down a few weeks ago @fearthegun @GunMediaSupport ?

• 
  Noob3 is my dad (@Take_Them_Lzz) reported 11 minutes ago

  @GunMediaSupport @Friday13thGame When are y’all gonna fix this???😭

• 
  Nick Raffety (@RaffetyNick19) reported 14 minutes ago

  @GunMediaSupport @Friday13thGame Can y’all please like hurry up and fix the game cause I’m tired of playing offline mode just got into playing again and it worked for a couple hours the other day and then back to its bs of not working and it restarted me too back at Level 1

• 
  Kailey McClain (@kailey_mcclain) reported 15 minutes ago

  @Friday13thGame the same database connectivity issue is happening again…what’s the deal? Is there a permanent solution? So frustrating!

• 
  Justin Logan (@JustinLogan88) reported 17 minutes ago

  @GunMediaSupport @Friday13thGame Yeah, I was just hit with this. Hopefully you can fix this soon

• 
  Nike (@Nike27131322) reported 17 minutes ago

  @GunMediaSupport @Friday13thGame Worst video game connection ever!! I lost my level and was dropped to Level 1. Everything I earned is gone. You guys need to seriously fix this, I’m sure nobody paid for this game to be ripped off, and waste time regaining awards we’ve already earned!

• 
  X-Creator TV (@XCreatorTV) reported 18 minutes ago

  @Friday13thGame after the login error, everything in my locker gone

• 
  Gianna (@_GiannaBo) reported 19 minutes ago

  @GunMediaSupport @Friday13thGame Went on to play today, my level reset back to 1. Got not jason’s, counselors, perks, or kills. Please help restore this issue.

• 
  SSS77 (@SSS7786521197) reported 19 minutes ago

  I start the game and it says database login failure why ? Im sad 😥 @Friday13thGame

• 
  antwoine johnson (@antwoinejohns16) reported 19 minutes ago

  @GunMediaSupport @Friday13thGame The game totally broken I can’t even level up I’m still stuck on level 8 and I play few matches and I still stuck on the same level and my xp had stopped

• 
  Ronnie (@Supaflyprince) reported 20 minutes ago

  @GunMediaSupport @Friday13thGame I no longer receive the database login failure but when I logged back on for the first time my account had been reset to level 1

• 
  Dominic Abdo (@sxh29k9qrs) reported 23 minutes ago

  @GunMediaSupport @Friday13thGame No way another database error bruh

• 
  . (@twitrisbad) reported 24 minutes ago

  I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

• 
  Jewishseaslug (@bend_podcast) reported 26 minutes ago

  @GunMediaSupport @Friday13thGame My progress got reset pls fix this pls

• 
  tj benton (@ratard4life) reported 27 minutes ago

  @GunMediaSupport @Friday13thGame How do is fix this issue

• 
  Ron DeForest ( capitalism is death ) (@rdeforest1969) reported 29 minutes ago

  @Friday13thGame Yeah hey. My nephew logged into the game and saw he was at lvl 1. He was at lvl 150. I looked it up in case it was a glitch but there seems to be a ton of people having the same experience but only on the PlayStation. Is there something we can do?

• 
  Grizzilla (@Zanco96) reported 29 minutes ago

  Trying to play @Friday13thGame but can only play offline. Keep getting login failure. What a day to have this happen!!

• 
  Lora (@Cuddlebugg77) reported 30 minutes ago from Bowling Green, Kentucky

  @Friday13thGame I have been trying for two days to play and keep getting data base login failure verify internet. I don't everything my internet works etc. I have had this game for several years I got alot of legendary perks and I'm a level 150 those is ridiculous fix this

• 
  slasherology yt (@osc330) reported 33 minutes ago

  @BurtFletcher4 @GunMediaSupport @Friday13thGame Patience. They’re focusing on Texas chainsaw massacre rn. I don’t see the reason for them to go back and fix an old dead game

• 
  Connor / BhoyCon (@Bhoycon1) reported 34 minutes ago

  sooo is anyone having issues getting on to @Friday13thGame and getting their stats to reset when was last on ?? #FridayThe13thTheGame #FridayThe13th @GunMediaSupport

• 
  Mark (@PRoach316) reported 40 minutes ago

  @Friday13thGame was the progress issue ever fixed? Still at level 1 after completing 100%on Xbox and level 150 hundreds times over.

• 
  WarviN (@WarviN01) reported 43 minutes ago

  @_GiannaBo @GunMediaSupport @Friday13thGame Gianna ever got an answer for this ? we are suffering from the same problem ...

• 
  tia ♥ (@unitedtxa) reported 46 minutes ago

  @GunMediaSupport @Friday13thGame omds fix this ****

• 
  Cory Atkinson (@coryatkinson9) reported 46 minutes ago

  @GunMediaSupport @Friday13thGame Any updates??? The servers are back on and I’m able to play online but it reverted me back to level 1 when I’m level 47. Please fix this.

• 
  Robert Hiddleston (@Robhid55) reported 49 minutes ago

  @GunMediaSupport @Friday13thGame You guys are s—t it’s gone off again today this is f-cling annoying not only started back at level one after playing for over 2 years solid with over 2 million CP lost and Jason’s locked but got the third time it’s showing login connectivity error. Sort it out 🤬

• 
  R€NAT ™️ (@RENAT_DOSAEV) reported 58 minutes ago

  @GunMediaSupport @Friday13thGame Still have this problem with internet connection

• 
  Jesse Sims (@Death_X_2854) reported 60 minutes ago

  @GunMediaSupport @Friday13thGame Every since I got reset on the Friday the 13th game, my level is stuck and I can't level up to unlock stuff anymore, please fix it