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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

Service-wide status: Friday The 13th: The Game

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

Friday The 13th: The Game signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 50% Matchmaking (50%)
  • 50% Online Play (50%)

Live Outage Map

The most recent Friday The 13th: The Game outage reports came from the following cities:

CityProblem TypeReport Time
Slunj Online Play 21 hours ago
Lille Matchmaking 3 months ago
Watertown Sign in 8 months ago
Bremerton Online Play 9 months ago
Florence Sign in 1 year ago
Omaha Sign in 1 year ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • SamHarr17427302
    Sam Harris (@SamHarr17427302) reported

    @GunMediaSupport @Friday13thGame It’s broken again, at least for me

  • EusebioMuriel
    eusebio muriel (@EusebioMuriel) reported

    @Friday13thGame @GunMediaSupport any news with the problem reset level in the game?

  • JustinLogan88
    Justin Logan (@JustinLogan88) reported

    @GunMediaSupport @Friday13thGame Yeah, I was just hit with this. Hopefully you can fix this soon

  • Impulse0420
    Richard Knowles (@Impulse0420) reported

    @Friday13thGame what is going on. It won't login. It says database failure. It works for my friend

  • adamclark83
    Adam Clark (@adamclark83) reported

    @KimSBC @GunMediaSupport @Friday13thGame That's the problem when you have online, multiplayer-only games. If anything goes wrong with the developer, suddenly players' progress gets lost and any bugs don't get patched.

  • ChainsawRambo
    John Rambo (@ChainsawRambo) reported

    @GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated

  • Antonio10720974
    Antonio King (@Antonio10720974) reported

    @GunMediaSupport @Friday13thGame i was level 140 and it reset me back to 1 today gun please fix this issue 😭😭😭😭

  • JWilliams6116
    Jeff Williams (@JWilliams6116) reported

    @GunMediaSupport @Friday13thGame Getting a “failed to create game session. Check internet” error. My internet is fine. What’s the deal?

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @KaiwenWae @Friday13thGame @GunMediaSupport But tried it just there and it was fine, so it might have just a minor glitch or something

  • WarviN01
    WarviN (@WarviN01) reported

    @_GiannaBo @GunMediaSupport @Friday13thGame Gianna ever got an answer for this ? we are suffering from the same problem ...

  • Take_Them_Lzz
    Noob3 is my dad (@Take_Them_Lzz) reported

    @GunMediaSupport @Friday13thGame When are y’all gonna fix this???😭

  • WillyTRachels
    Will Rachels (@WillyTRachels) reported

    @MeganMICo @GunMediaSupport @Friday13thGame Sadly no, I just tested it not long ago. Now it won’t let me login. So many issues with this game. I’m being patient and hoping gun media support can’t fix everything. 🤞

  • BurtFletcher4
    Burt Fletcher (@BurtFletcher4) reported

    @GunMediaSupport @Friday13thGame The game is not working! The game is not working again! The game is not working again! The game is not working again! The game is not working again!

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @Friday13thGame punk *** pieces of ****. I have contact you by tweets and nothing. I have contacted you by email and nothing. You scumbags need to fix the issue of my level being reset to 70 something to 1. I'm ready for legal action

  • Javnik27
    javnik 27 (@Javnik27) reported

    @Friday13thGame Still shows database login failure 😕

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame We want our level 150s back we want our CP in our XP and our perks back we don't want the game to crash anymore and get a database login failure again to where it causes everybody to lose everything again

  • Muhamma24335427
    Muhammad (@Muhamma24335427) reported

    @GunMediaSupport @Friday13thGame It’s happened again it’s says error ffs

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @GunMediaSupport @Friday13thGame I can into the game but I am back to Level 1. I am a day 1 gamer of F13. You better fix this!

  • WainerdWayne
    Moldilocks (@WainerdWayne) reported from Providence, Rhode Island

    @GunMediaSupport @Friday13thGame I lost all my progress I worked for after all these years on my switch. What’s the deal? Had log in errors a few weeks back. Finally tried to log in and was at a level 1.

  • JeremyA3239
    Jeremy Acevedo (@JeremyA3239) reported

    @Friday13thGame It keeps taking back to level 1 This the second time I was at 140, then I went to level 1 start fresh from rank up to 22 then I’m back to level 1. What’s going on Friday the 13th. Please fix’s this . So annoying I can’t enjoy the game.

  • TobyAlvizo3
    ToxicWalrus9000 (@TobyAlvizo3) reported from San Antonio, Texas

    @gunnmediagroup can y’all fix the crappy servers ? @Friday13thGame annoying

  • metalfacebloom
    go away. (@metalfacebloom) reported

    @Friday13thGame can’t play on switch for 2 days now. Login connectivity error 😭

  • osc330
    slasherology yt (@osc330) reported

    @BurtFletcher4 @GunMediaSupport @Friday13thGame Patience. They’re focusing on Texas chainsaw massacre rn. I don’t see the reason for them to go back and fix an old dead game

  • Nike27131322
    Nike (@Nike27131322) reported

    @GunMediaSupport @Friday13thGame Worst video game connection ever!! I lost my level and was dropped to Level 1. Everything I earned is gone. You guys need to seriously fix this, I’m sure nobody paid for this game to be ripped off, and waste time regaining awards we’ve already earned!

  • Savante8893
    Savante (@Savante8893) reported

    fix your servers @fearthegun @Friday13thGame @GunMediaSupport

  • Christo93256167
    The_rand0m_dude (@Christo93256167) reported

    @Friday13thGame So the game is working well but can you please tell me why I got reset back to lvl 1😭.please fix this problem 🙏

  • Rburdusis
    Ryan (@Rburdusis) reported

    @GunMediaSupport @Friday13thGame I’m having the same issue. Can you please work on this asap

  • _fz6k
    م. (@_fz6k) reported

    @Friday13thGame Hello. I have a problem I am an old player who has been playing since 2019 and I was very tired on my account and made it the maximum level and I entered the day before yesterday and grew to level 0 and everything is on compensation for compensation and Max pepper like before

  • Lindsey_Ahhhhh
    lindsey uderwood (@Lindsey_Ahhhhh) reported

    @GunMediaSupport @Friday13thGame Now I can get in the game but all my perks and levels are gone. I better be back up to my level 115+ when this is over. How are you gonna take over a week to fix it.

  • NicoleLong77
    Nicole Long (@NicoleLong77) reported

    @GunMediaSupport @Friday13thGame I’m having issues with logging on to the game tonight says check internet connection but I’m connect so not sure what’s going on.

Friday The 13th: The Game detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (15 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (15 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Friday The 13th: The Game is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Friday The 13th: The Game; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works