Friday The 13th: The Game status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Benjamin Summers (@BSummers1120) reported 7 minutes ago

  @GunMediaSupport @Friday13thGame Before the server issue i lost all my progression then my unprogressed save over wrote the cloud data. Is there anyway to fix or just gonna have to grind again when servers are back

• 
  Nathan Logan (@Lord_Lag_Man) reported 8 minutes ago

  @GunMediaSupport @Friday13thGame Hi, I've been getting the database login error and can't play the game on my ps5, please help

• 
  Kyle Kemp (@KyleKem11859338) reported 9 minutes ago

  @GunMediaSupport @Friday13thGame Level reset is also a big issue.

• 
  Connor / BhoyCon (@Bhoycon1) reported 12 minutes ago

  sooo is anyone having issues getting on to @Friday13thGame and getting their stats to reset when was last on ?? #FridayThe13thTheGame #FridayThe13th @GunMediaSupport

• 
  Big Sex Haver (@BigSexHaver_) reported 12 minutes ago

  @Friday13thGame fix ur servers this **** getting unplayable

• 
  Burt Fletcher (@BurtFletcher4) reported 13 minutes ago

  @GunMediaSupport @Friday13thGame The game is not working again! The game is not working again! The game is not working again!

• 
  SneakyBoyProductions😏 (@Gregwill11) reported 13 minutes ago

  So this @Friday13thGame glitch is just here to stay then huh ok I guess kinda annoying, but whatever.

• 
  mr_biv (@mr_biv_) reported 13 minutes ago

  @Friday13thGame @GunMediaSupport I can’t login into the servers. Just the other day I could now I can’t? Why is that? Others are having the same issue. Please fix ur game. My account is mr_biv- , I’m on PS5. Thanks

• 
  Michael Bienvenu JR (@MichaelBienven8) reported 21 minutes ago

  @Friday13thGame hello I have the Friday the 13th the game on Xbox series s next gen console and I am getting data base login failure for a week now can you please fix this thanks

• 
  Anthony Bethell (@AnthonyBethell2) reported 21 minutes ago

  @Friday13thGame punk *** pieces of ****. I have contact you by tweets and nothing. I have contacted you by email and nothing. You scumbags need to fix the issue of my level being reset to 70 something to 1. I'm ready for legal action

• 
  javnik 27 (@Javnik27) reported 22 minutes ago

  @Friday13thGame Still shows database login failure 😕

• 
  Adam Q (@AdamQ227) reported 24 minutes ago

  @Friday13thGame why does my game keep saying there’s an error? Every time I log on through ps plus it goes down before a game plays out? Please help me out

• 
  Adam Clark (@adamclark83) reported 25 minutes ago

  @KimSBC @GunMediaSupport @Friday13thGame That's the problem when you have online, multiplayer-only games. If anything goes wrong with the developer, suddenly players' progress gets lost and any bugs don't get patched.

• 
  JJmopsy (@JmopsyJ) reported 30 minutes ago

  @GunMediaSupport @Friday13thGame My Friday database login fail has been fixed, although it now says that I'm level 1 and I was previously level 56 I have no perks but yet my clothes have saved and so has my Jason skins

• 
  🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported 32 minutes ago

  @fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?

• 
  Brigmay (@brigmay) reported 38 minutes ago

  @Friday13thGame not working .. Database login failure 😣 what’s going on. Fix please

• 
  Tj (@TjH1998_) reported 40 minutes ago

  @shamarie_c @GunMediaSupport @Friday13thGame If they don’t fix it I won’t play friday again but I will get the Texas chainsaw game

• 
  Tobz87 (@Tobz1987) reported 42 minutes ago

  @Friday13thGame and once again Friday 13th has been hit by Database login failure is it going to be fixed soon or will we be waiting 2 weeks or is that the end of f13? Just let us know wtf is going on and for the love of god reverse the resets to peoples accounts.

• 
  Wyatt Clare (@Wyatt41116) reported 46 minutes ago

  @Friday13thGame Last night I got to level 39 and I woke up today and I'm a level 1. Is there a way to fix this?

• 
  Kaze Jah 🇯🇲 🇨🇦 (@JahKaze) reported 46 minutes ago

  @GunMediaSupport @Friday13thGame What a mess. This dates back to december. Its now 3 weeks. I have to start from 0. Then 3 weeks later the problem happens again? You guys arent serious.

• 
  kimberlee corbitt (@kimberleecorbi2) reported 48 minutes ago

  @GunMediaSupport @Friday13thGame Can u please fix everyone's game who got reset back to level 1 back to what theor current level was before the reset please and thank u

• 
  م. (@_fz6k) reported 49 minutes ago

  @Friday13thGame Hello. I have a problem I am an old player who has been playing since 2019 and I was very tired on my account and made it the maximum level and I entered the day before yesterday and grew to level 0 and everything is on compensation for compensation and Max pepper like before

• 
  Ron DeForest ( capitalism is death ) (@rdeforest1969) reported 50 minutes ago

  @Friday13thGame Yeah hey. My nephew logged into the game and saw he was at lvl 1. He was at lvl 150. I looked it up in case it was a glitch but there seems to be a ton of people having the same experience but only on the PlayStation. Is there something we can do?

• 
  tia ♥ (@unitedtxa) reported 52 minutes ago

  @GunMediaSupport @Friday13thGame omds fix this ****

• 
  Justin Logan (@JustinLogan88) reported 53 minutes ago

  @GunMediaSupport @Friday13thGame Yeah, I was just hit with this. Hopefully you can fix this soon

• 
  Padawan Patrick (@PatrickPadawan) reported 54 minutes ago

  @GunMediaSupport @Friday13thGame Mine worked for a day or so, and is now back to not working. Lolz,and it erased my progress (I was 150!). Yall gotta figure this out. Christ, just do a new game with no existing IP so u never hafta worry about silly ****

• 
  Muhammad (@Muhamma24335427) reported 55 minutes ago

  @GunMediaSupport @Friday13thGame It’s happened again it’s says error ffs

• 
  Paul Jackson (@FluffyJaxon) reported 57 minutes ago

  @Friday13thGame you guys going to fix everyone's profiles who lost all their levels and perks?

• 
  Jeff Williams (@JWilliams6116) reported 58 minutes ago

  @GunMediaSupport @Friday13thGame Getting a “failed to create game session. Check internet” error. My internet is fine. What’s the deal?

• 
  H (@H07261123) reported 59 minutes ago

  @GunMediaSupport @Friday13thGame My account has been reset please fix this 🙏🏻