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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

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Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • BossFiregold
    Firegold Boss (@BossFiregold) reported

    @GunMediaSupport @Friday13thGame I still have the problem with connecting and from what I've seen some can play

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

  • SwitchXil
    SwitchXIL_¥¥¥ (@SwitchXil) reported

    @GunMediaSupport @Friday13thGame finally was able to login, unfortunately everything on my account was reset…at least I get to play :) I hope y’all are able to resolve the issue soon.

  • Daisy44293207
    Daisy Molina (@Daisy44293207) reported

    @ShyanneJones9 @GunMediaSupport @Friday13thGame Several has Database login failure, I can play but I lost everything and I’m stuck at level 10

  • voneschen0860
    Dylan Von Eschen (@voneschen0860) reported

    @GunMediaSupport @Friday13thGame On ps5 and ps4 I can only play the game for about 10 mins then get an error that makes u restart everything. Have deleted the game and redownloaded it but nothing works. Same thing is also happening for my friends on PlayStation.

  • mr_biv_
    mr_biv (@mr_biv_) reported

    @Friday13thGame @GunMediaSupport I’m trying to login but it’s not working just the other day I was online and now it can log me in anymore. Is there a reason why this is happening? I’m on PS5 and my account is Mr_biv- . PLEASE FIX UR GAME

  • HelloFoo989
    Adam Manchester (@HelloFoo989) reported

    @GunMediaSupport @Friday13thGame You dumb mfs fixed the ******* data base login failure but reset my whole ******* Fridays account great all the hard work for what?

  • MexMediumXL
    MediumPeroXL (@MexMediumXL) reported

    @Friday13thGame what happened to the game? Is it broken?

  • CarlosC49977353
    Carlos Cabrera (@CarlosC49977353) reported

    @GunMediaSupport @Friday13thGame Hey gun media I was level 136 and now at one can you please fix this issue

  • DaGawdOdyseeus
    PC Principal (@DaGawdOdyseeus) reported

    @Friday13thGame y’all ever going to fix the reset or I gotta replay this game forever again? Cause I will but god damn.

  • Tobz1987
    Tobz87 (@Tobz1987) reported

    @Friday13thGame and once again Friday 13th has been hit by Database login failure is it going to be fixed soon or will we be waiting 2 weeks or is that the end of f13? Just let us know wtf is going on and for the love of god reverse the resets to peoples accounts.

  • MichaelLakeArt
    The Art Of Michael Lake (@MichaelLakeArt) reported

    @ReAnimateHer_ @fearthegun @Friday13thGame I know they said before the New Year's they knew of an issue. It might be a person to person thing, because I'm ok, but my friend's profile isn't.

  • SampsonShelby1
    Sampson Shelby (@SampsonShelby1) reported

    @GunMediaSupport @Friday13thGame I’ve been looking up on YouTube and Internet and I see that everyone has the same complaint. I’ve had this game ever since I came out my level was like 140 and now when I login I’m at level one and all my data is gone all my badges all my Pamela tapes. Everything is gone.

  • HaileyPete1
    HaileyPete (@HaileyPete1) reported

    @Friday13thGame @GunMediaSupport database login error for Friday the 13th on Xbox series X. Only offline play is available at the moment. Pls fix!

  • goatisgody
    Ghost (@goatisgody) reported

    @GunMediaSupport @Friday13thGame Bro lvl 1 NB again fix your game

  • TracieLouise5
    Tracie Louise (@TracieLouise5) reported

    @Pobster8815 @GunMediaSupport @Friday13thGame Didn't they have this issue back in June/July and they sorted it? I don't know I'm just going on what I've been reading on YouTube, I've only been playing this for like 3 month, discovered it late.

  • Wyatt41116
    Wyatt Clare (@Wyatt41116) reported

    @Friday13thGame Last night I got to level 39 and I woke up today and I'm a level 1. Is there a way to fix this?

  • JeremyA3239
    Jeremy Acevedo (@JeremyA3239) reported

    @Friday13thGame It keeps taking back to level 1 This the second time I was at 140, then I went to level 1 start fresh from rank up to 22 then I’m back to level 1. What’s going on Friday the 13th. Please fix’s this . So annoying I can’t enjoy the game.

  • Savante8893
    Savante (@Savante8893) reported

    fix your servers @fearthegun @Friday13thGame @GunMediaSupport

  • AzylnNB
    Azyln (@AzylnNB) reported

    @GunMediaSupport @Friday13thGame Please fix it 🥲

  • A_Random_Queer1
    Gay (@A_Random_Queer1) reported

    @Friday13thGame what a way to spend Friday the 13th, I’m back at level 80, my perks work, points are normal. But not for my friend it has completely restarted her level and now she has to rework her way back up. Please fix the game this has been our favorite things to play.

  • richardpowens5
    Richard owens (@richardpowens5) reported

    @Friday13thGame gun media I was recently level 85 on Friday now I’m level 1 can you fix this

  • twitrisbad
    . (@twitrisbad) reported

    I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

  • Take_Them_Lzz
    Noob3 is my dad (@Take_Them_Lzz) reported

    @GunMediaSupport @Friday13thGame When are y’all gonna fix this???😭

  • BurtFletcher4
    Burt Fletcher (@BurtFletcher4) reported

    @GunMediaSupport @Friday13thGame The game is STILL NOT WORKING. What is being done about it, and when will it be in working order again? I do enjoy the Friday the 13th game very much. And would love to play the game more. So with all due respect please do your damn due diligence and get the game working!!

  • Death_X_2854
    Jesse Sims (@Death_X_2854) reported

    @GunMediaSupport @Friday13thGame Every since I got reset on Friday the 13th game, my level is stuck and I can't level up to unlock anything, please fix it

  • Patrickstar0789
    Patrickstar0 (@Patrickstar0789) reported

    @GunMediaSupport @Friday13thGame I was lvl 150 now I'm lvl 1 and it doesn't even let me lvl up pls fix ur game

  • Christo93256167
    The_rand0m_dude (@Christo93256167) reported

    @Friday13thGame So the game is working well but can you please tell me why I got reset back to lvl 1😭.please fix this problem 🙏

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @KaiwenWae @Friday13thGame @GunMediaSupport But tried it just there and it was fine, so it might have just a minor glitch or something

  • H07261123
    H (@H07261123) reported

    @GunMediaSupport @Friday13thGame My account has been reset please fix this 🙏🏻