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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

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Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 100% Matchmaking (100%)

Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • RickFannin23
    Richard Fannin (@RickFannin23) reported

    @GunMediaSupport @Friday13thGame Yup. Logged on today to discover to my surprise the “database error” message was gone. Moments later, was horrified to see I’d lost all my game progress, and can’t even play the characters I’ve been working on. Can you give us back our progress, please?

  • theboy_trello
    LATRELL ❤️‍🩹 (@theboy_trello) reported

    @GunMediaSupport @Friday13thGame I hope they fix it

  • Shape_1978
    TheShape_1978 (@Shape_1978) reported

    @Rozsea11 @Friday13thGame No problem.

  • FluffyJaxon
    Paul Jackson (@FluffyJaxon) reported

    @Friday13thGame you guys going to fix everyone's profiles who lost all their levels and perks?

  • coryatkinson9
    Cory Atkinson (@coryatkinson9) reported

    @GunMediaSupport @Friday13thGame It’s now February 1st and still no updates on anything. Everyone’s perks and badges are gone and it looks like nothing is being done about it. Also if a host decides to leave the game it should automatically add a new host.. NOT END THE GAME ENTIRELY! FIX THIS PLS!

  • Lindsey_Ahhhhh
    lindsey uderwood (@Lindsey_Ahhhhh) reported

    @GunMediaSupport @Friday13thGame Now I can get in the game but all my perks and levels are gone. I better be back up to my level 115+ when this is over. How are you gonna take over a week to fix it.

  • FlashYT1_
    Destroyer1 (@FlashYT1_) reported

    @GunMediaSupport @Friday13thGame I have Been having the same issues From before When the issue got fixed but after some rounds my game didnt work and when i restarted my game and Did other Multiple things trying to fix my game It Still didnt work And i Reseted my Pc But it doesnt work Please help? Username zlruc

  • EusebioMuriel
    eusebio muriel (@EusebioMuriel) reported

    @Friday13thGame @GunMediaSupport any news with the problem reset level in the game?

  • Cuddlebugg77
    Lora (@Cuddlebugg77) reported from Bowling Green, Kentucky

    @Friday13thGame I have been trying for two days to play and keep getting data base login failure verify internet. I don't everything my internet works etc. I have had this game for several years I got alot of legendary perks and I'm a level 150 those is ridiculous fix this

  • Tobz1987
    Tobz87 (@Tobz1987) reported

    @Friday13thGame and once again Friday 13th has been hit by Database login failure is it going to be fixed soon or will we be waiting 2 weeks or is that the end of f13? Just let us know wtf is going on and for the love of god reverse the resets to peoples accounts.

  • WainerdWayne
    Moldilocks (@WainerdWayne) reported from Providence, Rhode Island

    @GunMediaSupport @Friday13thGame I lost all my progress I worked for after all these years on my switch. What’s the deal? Had log in errors a few weeks back. Finally tried to log in and was at a level 1.

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @GunMediaSupport @Friday13thGame I can into the game but I am back to Level 1. I am a day 1 gamer of F13. You better fix this!

  • ConnorShrek
    Connor Shrek (@ConnorShrek) reported

    @GunMediaSupport @Friday13thGame I hope you guys fix it 😭

  • azzzuraa
    m (@azzzuraa) reported

    @Friday13thGame where my levels at dawg, been playing this game for too long for it to just go to waste. fix this 😭

  • Savante8893
    Savante (@Savante8893) reported

    fix your servers @fearthegun @Friday13thGame @GunMediaSupport

  • TheRealCDT1
    THEOfficialCDT (@TheRealCDT1) reported

    @Friday13thGame @GunMediaSupport FIX OUR GODDAMN GAME THAT WE PAID FOR. LEVEL AND PERKS GONE

  • antwoinejohns16
    antwoine johnson (@antwoinejohns16) reported

    @GunMediaSupport @Friday13thGame The game totally broken I can’t even level up I’m still stuck on level 8 and I play few matches and I still stuck on the same level and my xp had stopped

  • KingRobertson34
    king Robertson (@KingRobertson34) reported

    Honestly. People rather play @Friday13thGame more than @DeadbyDaylight . I'm sorry had to fix your bots than people will play @DeadbyDaylight more

  • MasonBittle4
    Mason Bittle (@MasonBittle4) reported

    @GunMediaSupport @Friday13thGame My level is back to 1 it was at 150 please fix it

  • Patrickstar0789
    Patrickstar0 (@Patrickstar0789) reported

    @GunMediaSupport @Friday13thGame I was lvl 150 now I'm lvl 1 and it doesn't even let me lvl up pls fix ur game

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @KaiwenWae @Friday13thGame @GunMediaSupport But tried it just there and it was fine, so it might have just a minor glitch or something

  • CoreyGamesYT
    Corey Games (@CoreyGamesYT) reported

    @GunMediaSupport @Friday13thGame So can u make a post rn because it still says database login failure

  • CarlosC49977353
    Carlos Cabrera (@CarlosC49977353) reported

    @GunMediaSupport @Friday13thGame Hey gun media I was level 136 and now at one can you please fix this issue

  • BossFiregold
    Firegold Boss (@BossFiregold) reported

    @GunMediaSupport @Friday13thGame I still have the problem with connecting and from what I've seen some can play

  • unitedtxa
    tia ♥ (@unitedtxa) reported

    @GunMediaSupport @Friday13thGame omds fix this ****

  • Lacey100295
    Lacey Ferguson (@Lacey100295) reported

    @GunMediaSupport @Friday13thGame I was able to play on 1/3 and 1/4 but when I tried to play today on 1/5 it wouldn’t allow me to sign in

  • SampsonShelby1
    Sampson Shelby (@SampsonShelby1) reported

    @GunMediaSupport @Friday13thGame I’ve been looking up on YouTube and Internet and I see that everyone has the same complaint. I’ve had this game ever since I came out my level was like 140 and now when I login I’m at level one and all my data is gone all my badges all my Pamela tapes. Everything is gone.

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?

  • greg_1227
    Greg (@greg_1227) reported

    @GunMediaSupport @Friday13thGame It’s been almost two weeks for me. Lost literally everything and back at level 1 but I also can’t even play the game I get a database login error ? Is there a timeframe at least ?

  • Take_Them_Lzz
    Noob3 is my dad (@Take_Them_Lzz) reported

    @GunMediaSupport @Friday13thGame When are y’all gonna fix this???😭