Friday The 13th: The Game status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.
Problems in the last 24 hours
The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Friday The 13th: The Game users through our website.
- Sign in (100%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Friday The 13th: The Game Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard Fannin (@RickFannin23) reported@GunMediaSupport @Friday13thGame Yup. Logged on today to discover to my surprise the “database error” message was gone. Moments later, was horrified to see I’d lost all my game progress, and can’t even play the characters I’ve been working on. Can you give us back our progress, please?
-
Dominic Abdo (@sxh29k9qrs) reported@GunMediaSupport @Friday13thGame No way another database error bruh
-
Anthony Bethell (@AnthonyBethell2) reported@GunMediaSupport @Friday13thGame You ************* have ignored all three of my emails about your ****** ******* game resetting my level back to 1. Answer and fix this issue or I want my money back. ******* sacks of ****
-
lindsey uderwood (@Lindsey_Ahhhhh) reported@GunMediaSupport @Friday13thGame Now I can get in the game but all my perks and levels are gone. I better be back up to my level 115+ when this is over. How are you gonna take over a week to fix it.
-
Mark (@PRoach316) reported@Friday13thGame was the progress issue ever fixed? Still at level 1 after completing 100%on Xbox and level 150 hundreds times over.
-
Horror_fan_1984 (@Horror_fan_1984) reported@GunMediaSupport @Friday13thGame We want our level 150s back we want our CP in our XP and our perks back we don't want the game to crash anymore and get a database login failure again to where it causes everybody to lose everything again
-
Antonio King (@Antonio10720974) reported@GunMediaSupport @Friday13thGame i was level 140 and it reset me back to ley1 gun please fix this issue please 😭😭😭
-
Ronnie (@Supaflyprince) reported@GunMediaSupport @Friday13thGame I no longer receive the database login failure but when I logged back on for the first time my account had been reset to level 1
-
John Rambo (@ChainsawRambo) reported@GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated
-
Nike (@Nike27131322) reported@GunMediaSupport @Friday13thGame Worst video game connection ever!! I lost my level and was dropped to Level 1. Everything I earned is gone. You guys need to seriously fix this, I’m sure nobody paid for this game to be ripped off, and waste time regaining awards we’ve already earned!
-
Ernest Craven (@ErnestCraven2) reported@JulieRites @GunMediaSupport @Friday13thGame Yup this just happened to me like 10 min ago,and if you back out you will get database login failure again. What a joke
-
PC Principal (@DaGawdOdyseeus) reported@Friday13thGame y’all ever going to fix the reset or I gotta replay this game forever again? Cause I will but god damn.
-
slasherology yt (@osc330) reported@BurtFletcher4 @GunMediaSupport @Friday13thGame Patience. They’re focusing on Texas chainsaw massacre rn. I don’t see the reason for them to go back and fix an old dead game
-
🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported@fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?
-
Moldilocks (@WainerdWayne) reported from Providence, Rhode Island@GunMediaSupport @Friday13thGame I lost all my progress I worked for after all these years on my switch. What’s the deal? Had log in errors a few weeks back. Finally tried to log in and was at a level 1.
-
SSS77 (@SSS7786521197) reportedI start the game and it says database login failure why ? Im sad 😥 @Friday13thGame
-
mr_biv (@mr_biv_) reported@Friday13thGame @GunMediaSupport I can’t login into the servers. Just the other day I could now I can’t? Why is that? Others are having the same issue. Please fix ur game. My account is mr_biv- , I’m on PS5. Thanks
-
Zilla (@WhoDeyZilla) reported@Friday13thGame is the game down? Database login failure
-
tj benton (@ratard4life) reported@GunMediaSupport @Friday13thGame How do is fix this issue
-
. (@ABlackLilac) reported@GunMediaSupport @Friday13thGame Fix your game, I reset my internet about five times and it’s still saying my internet needs to be checked
-
Azyln (@AzylnNB) reported@GunMediaSupport @Friday13thGame Please fix it 🥲
-
Michael Bienvenu JR (@MichaelBienven8) reported@Friday13thGame hello I have the Friday the 13th the game on Xbox series s next gen console and I am getting data base login failure for a week now can you please fix this thanks
-
Richard owens (@richardpowens5) reported@Friday13thGame gun media I was recently level 85 on Friday now I’m level 1 can you fix this
-
X-Creator TV (@XCreatorTV) reported@Friday13thGame after the login error, everything in my locker gone
-
Jesse Sims (@Death_X_2854) reported@GunMediaSupport @Friday13thGame Every since I got reset on the Friday the 13th game, my level is stuck and I can't level up to unlock stuff anymore, please fix it
-
Bluekisses07 (@Bluekisses071) reported@SkwrlHead @GunMediaSupport @Friday13thGame Even if they are still looking into the issue it’s completely unacceptable to not even communicate that.
-
Adam Clark (@adamclark83) reported@KimSBC @GunMediaSupport @Friday13thGame That's the problem when you have online, multiplayer-only games. If anything goes wrong with the developer, suddenly players' progress gets lost and any bugs don't get patched.
-
**** (@KILLUMINATI_200) reported@GunMediaSupport @Friday13thGame Guys I found a FIX!!!! First take the game out, reset the PlayStation/Xbox, hold down the main button for 5mins and turn the console on again and insert the disk. 100% Working, I did it last night
-
م. (@_fz6k) reported@Friday13thGame Hello. I have a problem I am an old player who has been playing since 2019 and I was very tired on my account and made it the maximum level and I entered the day before yesterday and grew to level 0 and everything is on compensation for compensation and Max pepper like before
-
Greg (@greg_1227) reported@GunMediaSupport @Friday13thGame It’s been almost two weeks for me. Lost literally everything and back at level 1 but I also can’t even play the game I get a database login error ? Is there a timeframe at least ?