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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

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Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 100% Matchmaking (100%)

Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • Javnik27
    javnik 27 (@Javnik27) reported

    @Friday13thGame Still shows database login failure 😕

  • Wyatt41116
    Wyatt Clare (@Wyatt41116) reported

    @Friday13thGame Last night I got to level 39 and I woke up today and I'm a level 1. Is there a way to fix this?

  • azzzuraa
    m (@azzzuraa) reported

    @Friday13thGame where my levels at dawg, been playing this game for too long for it to just go to waste. fix this 😭

  • CarlosC49977353
    Carlos Cabrera (@CarlosC49977353) reported

    @GunMediaSupport @Friday13thGame Hey gun media I was level 136 and now at one can you please fix this issue

  • twitrisbad
    . (@twitrisbad) reported

    I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

  • FlashYT1_
    Destroyer1 (@FlashYT1_) reported

    @GunMediaSupport @Friday13thGame I have Been having the same issues From before When the issue got fixed but after some rounds my game didnt work and when i restarted my game and Did other Multiple things trying to fix my game It Still didnt work And i Reseted my Pc But it doesnt work Please help? Username zlruc

  • Lord_Lag_Man
    Nathan Logan (@Lord_Lag_Man) reported

    @GunMediaSupport @Friday13thGame Hi, I've been getting the database login error and can't play the game on my ps5, please help

  • Nike27131322
    Nike (@Nike27131322) reported

    @GunMediaSupport @Friday13thGame Worst video game connection ever!! I lost my level and was dropped to Level 1. Everything I earned is gone. You guys need to seriously fix this, I’m sure nobody paid for this game to be ripped off, and waste time regaining awards we’ve already earned!

  • Muhamma24335427
    Muhammad (@Muhamma24335427) reported

    @GunMediaSupport @Friday13thGame It’s happened again it’s says error ffs

  • iamstefanotadei
    𝑳𝒊𝒕𝒕𝒍𝒆 𝑴𝒐𝒏𝒔𝒕𝒆𝒓 🦄 (@iamstefanotadei) reported

    @GunMediaSupport @Friday13thGame The game is ok, but I lost my level 150 and my legendary perks, I had more than 3 million PP accumulated. This problem is plaguing everyone, just fix it... please !

  • JustinLogan88
    Justin Logan (@JustinLogan88) reported

    @GunMediaSupport @Friday13thGame Yeah, I was just hit with this. Hopefully you can fix this soon

  • WarviN01
    WarviN (@WarviN01) reported

    @_GiannaBo @GunMediaSupport @Friday13thGame Gianna ever got an answer for this ? we are suffering from the same problem ...

  • RickFannin23
    Richard Fannin (@RickFannin23) reported

    @GunMediaSupport @Friday13thGame Yup. Logged on today to discover to my surprise the “database error” message was gone. Moments later, was horrified to see I’d lost all my game progress, and can’t even play the characters I’ve been working on. Can you give us back our progress, please?

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

  • Michealsimons2
    Micheal simons (@Michealsimons2) reported

    @Friday13thGame Friday the 13th is working again for me but I have been set back to level one I was level 150 fix this please

  • ChainsawRambo
    John Rambo (@ChainsawRambo) reported

    @GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated

  • vexx0927
    Jason Richardson (@vexx0927) reported

    @GunMediaSupport @Friday13thGame Please fix this issue and return all my levels. Vexx0927 PSN...

  • TylerKingsley5
    Tyler Kingsley (@TylerKingsley5) reported

    @GunMediaSupport @Friday13thGame I've been reset to level 1 twice I'm done with Friday all together now till they fix it

  • ResidentDaniel2
    Daddy NORTH✨ (@ResidentDaniel2) reported

    @PlayStation #playstation are you aware @Friday13thGame has had all of our progress and earned achievements taken away and they refuse to respond to fans as for a fix? How can you sell a game in the marketplace with it being like this? @GunMediaSupport #videogames #games

  • KyleKem11859338
    Kyle Kemp (@KyleKem11859338) reported

    @GunMediaSupport @Friday13thGame Level reset is also a big issue.

  • hellnosaidhello
    luca cacciatore (@hellnosaidhello) reported

    @GunMediaSupport @Friday13thGame hello there i was able to login today but im back on lvl 1 should i wait and will it come back or do i have to get support?

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @Yer_Maws_Da @Friday13thGame @GunMediaSupport just that the game would still be the game is still available to play online through peer-to-peer matchmaking. and haven't had a issue getting into a match when i played it

  • SmveCrimnL
    SlaughterGangCEO🩸 (@SmveCrimnL) reported

    @Friday13thGame having connectivity errors, is the whole database not working properly these last couple days?

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?

  • Take_Them_Lzz
    Noob3 is my dad (@Take_Them_Lzz) reported

    @GunMediaSupport @Friday13thGame When are y’all gonna fix this???😭

  • daGoatMarlo
    999☆TPNEHYPE☆ (@daGoatMarlo) reported

    Maybe not since @Friday13thGame wants to crash mid game every. Single. Time. I cannot get a whole match in and now I'm just frustrated asf

  • RaffetyNick19
    Nick Raffety (@RaffetyNick19) reported

    @GunMediaSupport @Friday13thGame Can y’all please like hurry up and fix the game cause I’m tired of playing offline mode just got into playing again and it worked for a couple hours the other day and then back to its bs of not working and it restarted me too back at Level 1

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @Friday13thGame punk *** pieces of ****. I have contact you by tweets and nothing. I have contacted you by email and nothing. You scumbags need to fix the issue of my level being reset to 70 something to 1. I'm ready for legal action

  • SamHarr17427302
    Sam Harris (@SamHarr17427302) reported

    @GunMediaSupport @Friday13thGame My level 93 account got reset to level 1, can you please look into this and try to fix this?

  • TheDysfunctio14
    TheDysfunctionalVet (@TheDysfunctio14) reported

    So @Friday13thGame is down for me and a few viewers (Xbox One)…any chance some loyal players can get a good update on the issue and response unlike that bot response from when it was down a few weeks ago @fearthegun @GunMediaSupport ?