Friday The 13th: The Game status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.
Problems in the last 24 hours
The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Friday The 13th: The Game users through our website.
- Matchmaking (100%)
Live Outage Map
The most recent Friday The 13th: The Game outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lille
|
Matchmaking | 1 month ago |
 Watertown
|
Sign in | 7 months ago |
|
Bremerton
|
Online Play | 7 months ago |
 Florence
|
Sign in | 1 year ago |
|
Omaha
|
Sign in | 1 year ago |
|
Calais
|
Online Play | 1 year ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Friday The 13th: The Game Issues Reports
Latest outage, problems and issue reports in social media:
-
Jen Trow (@JenTrowNY) reported@GunMediaSupport @Friday13thGame @weskeltner Day 8 of asking you to do the right thing and communicate to your loyal F13 players on how you are fixing ongoing log-in errors, loss of levels, perks, CPs, etc. The last update on this was on 12/30- 24 days without effective communication. Do better.
-
Ghost T (@BDT44316961) reported@Friday13thGame hey guys we can’t invite our friends to games on console. Maybe something you would look into? Anyone know how to fix this issue?
-
Antonio King (@Antonio10720974) reported@GunMediaSupport @Friday13thGame i was level 140 and it reset me back to 1 today gun please fix this issue 😭😭😭😭
-
Anthony Bethell (@AnthonyBethell2) reported@GunMediaSupport @Friday13thGame You ************* have ignored all three of my emails about your ****** ******* game resetting my level back to 1. Answer and fix this issue or I want my money back. ******* sacks of ****
-
999☆TPNEHYPE☆ (@daGoatMarlo) reportedMaybe not since @Friday13thGame wants to crash mid game every. Single. Time. I cannot get a whole match in and now I'm just frustrated asf
-
Connor / BhoyCon (@Bhoycon1) reportedsooo is anyone having issues getting on to @Friday13thGame and getting their stats to reset when was last on ?? #FridayThe13thTheGame #FridayThe13th @GunMediaSupport
-
Gay (@A_Random_Queer1) reported@Friday13thGame what a way to spend Friday the 13th, I’m back at level 80, my perks work, points are normal. But not for my friend it has completely restarted her level and now she has to rework her way back up. Please fix the game this has been our favorite things to play.
-
Horror_fan_1984 (@Horror_fan_1984) reported@GunMediaSupport @Friday13thGame We want our level 150s back we want our CP in our XP and our perks back we don't want the game to crash anymore and get a database login failure again to where it causes everybody to lose everything again
-
Zilla (@WhoDeyZilla) reported@Friday13thGame is the game down? Database login failure
-
Mark (@PRoach316) reported@Friday13thGame was the progress issue ever fixed? Still at level 1 after completing 100%on Xbox and level 150 hundreds times over.
-
Nick Raffety (@RaffetyNick19) reported@GunMediaSupport @Friday13thGame Can y’all please like hurry up and fix the game cause I’m tired of playing offline mode just got into playing again and it worked for a couple hours the other day and then back to its bs of not working and it restarted me too back at Level 1
-
THEOfficialCDT (@TheRealCDT1) reported@Friday13thGame @GunMediaSupport FIX OUR GODDAMN GAME THAT WE PAID FOR. LEVEL AND PERKS GONE
-
javnik 27 (@Javnik27) reported@Friday13thGame Still shows database login failure 😕
-
Kaze Jah 🇯🇲 🇨🇦 (@JahKaze) reported@GunMediaSupport @Friday13thGame What a mess. This dates back to december. Its now 3 weeks. I have to start from 0. Then 3 weeks later the problem happens again? You guys arent serious.
-
Richard Riccio (@RichardRiccio10) reported@GunMediaSupport @Friday13thGame Mine was fine the other day then later that night went down again please fix this
-
John Rambo (@ChainsawRambo) reported@GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated
-
Parker Coatr (@PCoatr) reported@GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370
-
TheShape_1978 (@Shape_1978) reported@Rozsea11 @Friday13thGame No problem.
-
Burt Fletcher (@BurtFletcher4) reported@GunMediaSupport @Friday13thGame The game is STILL NOT WORKING. What is being done about it, and when will it be in working order again? I do enjoy the Friday the 13th game very much. And would love to play the game more. So with all due respect please do your damn due diligence and get the game working!!
-
Tobz87 (@Tobz1987) reported@Friday13thGame and once again Friday 13th has been hit by Database login failure is it going to be fixed soon or will we be waiting 2 weeks or is that the end of f13? Just let us know wtf is going on and for the love of god reverse the resets to peoples accounts.
-
Maggie (@Maggie_Queen66) reported@Friday13thGame I'm very upset with the game, this database error ended my games..... I was at level 150, and when I went to check I'm at 1.... I'm outraged with the producers, it's time to resolve this. .. Detail was nothing for free, I invested in the game....
-
Richard Fannin (@RickFannin23) reported@GunMediaSupport @Friday13thGame Yup. Logged on today to discover to my surprise the “database error” message was gone. Moments later, was horrified to see I’d lost all my game progress, and can’t even play the characters I’ve been working on. Can you give us back our progress, please?
-
Ryan (@Rburdusis) reported@GunMediaSupport @Friday13thGame I’m having the same issue. Can you please work on this asap
-
R€NAT ™️ (@RENAT_DOSAEV) reported@GunMediaSupport @Friday13thGame Still have this problem with internet connection
-
Brigmay (@brigmay) reported@Friday13thGame not working .. Database login failure 😣 what’s going on. Fix please
-
Sampson Shelby (@SampsonShelby1) reported@GunMediaSupport @Friday13thGame I’ve been looking up on YouTube and Internet and I see that everyone has the same complaint. I’ve had this game ever since I came out my level was like 140 and now when I login I’m at level one and all my data is gone all my badges all my Pamela tapes. Everything is gone.
-
Adam Clark (@adamclark83) reported@KimSBC @GunMediaSupport @Friday13thGame That's the problem when you have online, multiplayer-only games. If anything goes wrong with the developer, suddenly players' progress gets lost and any bugs don't get patched.
-
MediumPeroXL (@MexMediumXL) reported@Friday13thGame what happened to the game? Is it broken?
-
WarviN (@WarviN01) reported@_GiannaBo @GunMediaSupport @Friday13thGame Gianna ever got an answer for this ? we are suffering from the same problem ...
-
Benjamin Summers (@BSummers1120) reported@GunMediaSupport @Friday13thGame Before the server issue i lost all my progression then my unprogressed save over wrote the cloud data. Is there anyway to fix or just gonna have to grind again when servers are back