Friday The 13th: The Game status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

• Matchmaking (100%)

Live Outage Map

The most recent Friday The 13th: The Game outage reports came from the following cities:

City	Problem Type	Report Time
Lille	Matchmaking	1 month ago
Watertown	Sign in	7 months ago
Bremerton	Online Play	7 months ago
Florence	Sign in	1 year ago
Omaha	Sign in	1 year ago
Calais	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fix cross progression (@FixCrossprogres) reported 3 minutes ago

  @GunMediaSupport @Friday13thGame We dont fall for your lies anymore Just fix the bloody gaaaaaame!

• 
  Tracie Louise (@TracieLouise5) reported 4 minutes ago

  @Pobster8815 @GunMediaSupport @Friday13thGame Didn't they have this issue back in June/July and they sorted it? I don't know I'm just going on what I've been reading on YouTube, I've only been playing this for like 3 month, discovered it late.

• 
  Grizzilla (@Zanco96) reported 7 minutes ago

  Trying to play @Friday13thGame but can only play offline. Keep getting login failure. What a day to have this happen!!

• 
  Gianna (@_GiannaBo) reported 9 minutes ago

  @GunMediaSupport @Friday13thGame Went on to play today, my level reset back to 1. Got not jason’s, counselors, perks, or kills. Please help restore this issue.

• 
  Jesse Sims (@Death_X_2854) reported 10 minutes ago

  @GunMediaSupport @Friday13thGame Every since I got reset on Friday the 13th game, my level is stuck and I can't level up to unlock anything, please fix it

• 
  **** (@KILLUMINATI_200) reported 10 minutes ago

  @GunMediaSupport @Friday13thGame Guys I found a FIX!!!! First take the game out, reset the PlayStation/Xbox, hold down the main button for 5mins and turn the console on again and insert the disk. 100% Working, I did it last night

• 
  . (@twitrisbad) reported 10 minutes ago

  I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

• 
  Anthony Bethell (@AnthonyBethell2) reported 11 minutes ago

  @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

• 
  Anthony Bethell (@AnthonyBethell2) reported 11 minutes ago

  @GunMediaSupport @Friday13thGame You ************* have ignored all three of my emails about your ****** ******* game resetting my level back to 1. Answer and fix this issue or I want my money back. ******* sacks of ****

• 
  Ryan (@swotted7) reported 13 minutes ago

  @GunMediaSupport @Friday13thGame What’s going on!! Just trying to play bro and can’t get in!!! Been ages since you reposted or tweeted out man! Please fix quickly

• 
  Ranger Rosa Batateira (@KimSBC) reported 14 minutes ago

  @GunMediaSupport @Friday13thGame Friday the 13th has reverted me back to level 1. I was level 150 and unlocked everything. Now everything has been erased like I’ve never even played the game. Really hoping y’all can fix this and get all the stuff I unlocked back.

• 
  Tobz87 (@Tobz1987) reported 18 minutes ago

  @Friday13thGame and once again Friday 13th has been hit by Database login failure is it going to be fixed soon or will we be waiting 2 weeks or is that the end of f13? Just let us know wtf is going on and for the love of god reverse the resets to peoples accounts.

• 
  Tj (@TjH1998_) reported 18 minutes ago

  @shamarie_c @GunMediaSupport @Friday13thGame If they don’t fix it I won’t play friday again but I will get the Texas chainsaw game

• 
  Krassy (@bkrass) reported 25 minutes ago

  @WillyTRachels @GunMediaSupport @Friday13thGame This happened to me and all of my DLC is gone. That is theft and they better fix it.

• 
  Pennywise 4 Dead By Daylight 🎈🤡 (@Pennywise4DBD) reported 26 minutes ago

  @MrBlondeTTV @IGN @Friday13thGame That game had so many problems. But it did have its potential- if they fixed it. Hopefully the Halloween game lasts

• 
  Richard Riccio (@RichardRiccio10) reported 28 minutes ago

  @Friday13thGame The Game database login failure made me lose my savini Jason

• 
  Kyle Kemp (@KyleKem11859338) reported 31 minutes ago

  @GunMediaSupport @Friday13thGame Level reset is also a big issue.

• 
  Jeremy Acevedo (@JeremyA3239) reported 34 minutes ago

  @Friday13thGame It keeps taking back to level 1 This the second time I was at 140, then I went to level 1 start fresh from rank up to 22 then I’m back to level 1. What’s going on Friday the 13th. Please fix’s this . So annoying I can’t enjoy the game.

• 
  Ttvkadef10 (@ttvkadef10) reported 34 minutes ago

  @GunMediaSupport @Friday13thGame I still can’t login but my brother can

• 
  Benjamin Summers (@BSummers1120) reported 36 minutes ago

  @GunMediaSupport @Friday13thGame Before the server issue i lost all my progression then my unprogressed save over wrote the cloud data. Is there anyway to fix or just gonna have to grind again when servers are back

• 
  ReAnimateHer (@ReAnimateHer_) reported 36 minutes ago

  @MichaelLakeArt @fearthegun @Friday13thGame Yea they fixed it. However me and my friends could not play yesterday. We all kept getting errors. Also my 150 was reset to level 1

• 
  ScarfyTV (@ScarfyTV) reported 37 minutes ago

  @GunMediaSupport have you an update on @Friday13thGame? There are still reports of database errors and, levels being reset. People have bought the game to play, not to have it sit dormant and collect cyber dust. #FridayThe13th #GunMedia

• 
  Horror_fan_1984 (@Horror_fan_1984) reported 40 minutes ago

  @GunMediaSupport @Friday13thGame We want our level 150s back we want our CP in our XP and our perks back we don't want the game to crash anymore and get a database login failure again to where it causes everybody to lose everything again

• 
  Ashley 💕 (@xashley136x) reported 40 minutes ago

  Wtf is going on with the @Friday13thGame ??? Keeps saying error and kicking me out.

• 
  Dreadder (@Dreadder272) reported 46 minutes ago

  @GunMediaSupport @Friday13thGame Ok the games back but I’m level one y’all 😩 please tell you’re gonna fix this

• 
  THEOfficialCDT (@TheRealCDT1) reported 49 minutes ago

  @GunMediaSupport @Friday13thGame if u guys could fix it before when it's done this why not now? Why taking so long? FIX OUR GAME WE PAID FOR. restore our level,CP,perks, and Jason's.

• 
  Noob3 is my dad (@Take_Them_Lzz) reported 53 minutes ago

  @GunMediaSupport @Friday13thGame When are y’all gonna fix this???😭

• 
  Kaze Jah 🇯🇲 🇨🇦 (@JahKaze) reported 56 minutes ago

  @GunMediaSupport @Friday13thGame What a mess. This dates back to december. Its now 3 weeks. I have to start from 0. Then 3 weeks later the problem happens again? You guys arent serious.

• 
  Greg (@greg_1227) reported 57 minutes ago

  @GunMediaSupport @Friday13thGame It’s been almost two weeks for me. Lost literally everything and back at level 1 but I also can’t even play the game I get a database login error ? Is there a timeframe at least ?

• 
  Azyln (@AzylnNB) reported 58 minutes ago

  @GunMediaSupport @Friday13thGame Please fix it 🥲