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Giffgaff

Giffgaff outages and service status in York, England

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  • Giffgaff generated 0 outage signals in the last 24 hours around York, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in York, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff (@giffgaff) reported

    @TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann

  • giffgaff
    giffgaff (@giffgaff) reported

    @fergus_kiely Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

  • giffgaff
    giffgaff (@giffgaff) reported

    @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

  • therealgojjam
    gojjam (@therealgojjam) reported

    @kaixan203 @P0lyblank Chill on giffgaff wtf

  • stitch_83
    Pete Lawson (@stitch_83) reported

    @giffgaff Yes, they reply once I have chased them and simply say we don’t have an update so it’s now been 20 calendar days with a partially working sim plan - sorry but it’s not good enough - I don’t want a response - I want a solution!!

  • alpherah
    Steve (@alpherah) reported

    @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

  • Robinsolshood
    ROBIN HOOD 🏹 (@Robinsolshood) reported

    @giffgaff why ******** my unlimited data not working again Sort it out lads

  • sarah_church
    sarah (@sarah_church) reported

    @giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks

  • iluyimbazi
    I L (@iluyimbazi) reported

    Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

  • JVanCarthen
    🇯🇲 ********** VanCarthen 🇯🇲 (@JVanCarthen) reported

    I’ll never ******* forget when I first moved her and my dad took me to get a plan (I had my own device) I couldn’t believe it. Going from £15 a month unlimited everything on GiffGaff to $120 with Telus literally brought tears to my eyes.