Giffgaff outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CakeBake (@C_W_T_F) reported 7 minutes ago

  @giffgaff hi, im having trouble with network. I ca get online but streaming is very poor and cannot make or receive calls. I have switched on and off, call settings are all on/the right settings. Please help

• 
  Caz 🇬🇧 (@cazjj) reported 7 minutes ago

  @giffgaff @bbuk You've let me down. Please give an email to complain. I CANNOT get into the app as the phone and sim are gone! None of your advisors are helping me!

• 
  Gareth Kirk (@GarethTheNerd) reported 8 minutes ago

  @mhewson_MCH @O2 Honestly the networks all own a cheaper brand. O2 - GiffGaff Vodafone - Voxi (or talkmobile) Three - Smarty mobile EE - EE don't own a flanker brand but 1pMobile sort of fills that gap Would recommend any of them over the big names (apart from 1p mobile as I've never tried it)

• 
  Observer_of_Decline (@Decline_Observe) reported 10 minutes ago

  @lukerobertblack The Boomers think that because you spend a tenner a month on a GiffGaff and have a phone that costs £20 a month you are frivolous and don't work hard. And that a one bedroom flat at 12x earnings is just a matter of knuckling down.

• 
  Jax (@CarnorJax87) reported 14 minutes ago

  Anyone on Giffgaff... Is your service down?

• 
  Char 💜 (@char86) reported 14 minutes ago

  @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

• 
  kazzie (@kazzie222) reported 15 minutes ago

  @stitch_83 @giffgaff I feel your pain Pete , I got so fed up with not being updated or given an date for when the service would resume I’ve gone with another provider

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 15 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  Steve (@alpherah) reported 16 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Emily Lay (@emsywemsy10) reported 16 minutes ago

  @giffgaff The call number says there is an issue and doesn’t work. And the number to text isn’t working either.