Giffgaff

Giffgaff Outage Map

The following outage map shows the most recent areas in the United Kingdom where Giffgaff users have reported their issues and outages. If you are having an issue with Giffgaff and your location is not listed, make sure to submit a report below.



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At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Giffgaff Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:
  • giffgaff | The mobile network run by you (@giffgaff) reported

    @SteveCluett We're sorry about this, Steve. Can you please drop us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya

  • Steve Cluett (@SteveCluett) reported

    Hey @giffgaff we’ve been experiencing little to no coverage in the Winchester area (SO23) for over a week now. Was wondering if you could shed some light on the issue please

  • Dakara_Spawn_Blk (@DakaraSpawnBlk) reported

    Right now my GiffGaff service on my phone is faster and more reliable than @virginmedia #virginmedia I can go on like this for days until I've been released from my contract or go to the #newspapers or #bbc to expidte things. Every month there's something. Luckily for now I CBA!

  • Adam Howells (@AdamHowells) reported

    The frustrations of having full signal and 4G, but your phones acting like it’s at the top of the Himalayas. Is this the end of 4G as we know it? #5Gtakingover @giffgaff

  • giffgaff | The mobile network run by you (@giffgaff) reported

    @stuartbentley82 We're sorry to hear this Stuart. We've had a look and can see there is a mast issue where you work, so this is why you're facing issues with your signal. The engineers will be working as hard as possible to resolve this, and we appreciate your patience. - giffgaff Jeanette

  • Adrian Greenwood (@GreenwoodAd) reported

    @giffgaff Can someone help me with a phone I’ve returned?

  • Trev P (@TrevPollitt) reported

    @giffgaff I have just ordered my sim from you guys, I hope your better than @virginmedia because they have left me with no mobile service for 5 days and counting. I wont be able to text PAC from my number, will i still be able to keep my old number

  • Trev P (@TrevPollitt) reported

    @virginmedia You are without doubt the worst company to deal with, i have had no mobile service since 27/11, I spent 3 hours on chat and have been sent a new sim, that I have to text ready on my old sim, which doesn't work because i have no service. #giffgaff

  • ⁷BTSBreathedSameAir⁷N inLoveWithOT7 (@MayaheeM) reported

    @giffgaff @giffgaff it’s been 3 whole weeks I don’t have network in Thamesmead area ! Can you do something about it ?

  • One with God (@iamnot_shuttiya) reported

    @giffgaff @giffgaff Hi I need your help , my acccount goody bag expired dec29th and I renewed it, but it doesn’t work I was trying to check it out on your portal but mistakenly I bought another goodybag kindly help as I want a refund for one out of the two.

  • Ori (@kendall1tau) reported

    @O2 Aren’t you 50% owned by @TelefonicaUK ? who own 100% of @giffgaff ? The phone is locked to your network surely you must of come across the situation before and could help ?

  • Sam Loveridge (@HighburySam) reported

    @giffgaff please can I speak to someone. Sent phone to you to buy on Friday - 24 hr service but have heard nothing.

  • V6xix6V (@V6xix6V) reported

    @giffgaff This has been going on for sometime but total signal loss about four days now. I do these other options but is something actually being done about this, if so how long until this gets somewhat resolved? How much longer do we just sit around and wait?

  • V6xix6V (@V6xix6V) reported

    @giffgaff Since switching to your network it's been terribly spotty & recently lost all connection no incoming/outgoing calls/texts. Done all we can with the phone, is there something else going on within the network? Some insight & when it will be back up. Area code DE1 3LD

  • giffgaff | The mobile network run by you (@giffgaff) reported

    @_childishways We're very sorry to hear this, Becca. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade


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