Giffgaff Outage Map
The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Giffgaff users affected:

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Bhoyalways1 (@gGuinnessnut) reported
@ThreeUK This is 2nd time in as many months with this **** network, get better signal from pay&go o2, giffgaff ffs, disgrace
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j8hnb (@j8hnb2010) reported
@EE @giffgaff wtf happened to unlimited data goodbag or a plan with unlimited data for pay as you go you made it so hard to purchase ffs
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j8hnb (@j8hnb2010) reported
@EE @giffgaff wtf happened to unlimited data goodbag or a plan with unlimed data for pay as you goade it so hard to purchase ffs
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Crunchy (@Crunchyjayman) reported
@TroyByrneUK @Starlink Get an unlimited giffgaff sim or something else if the signal around you is okay. You can probably get something for around £20
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The ghost of Mughals past🔻🍉🍁 (@FridoKala) reported
Got a 3rd phone from giffgaff to replace the refurb that I purchased over a year ago. This one doesn't work either. I think I am done trying to get a working phone from them and am just going to change provider. Do not buy refurbished phones from giffgaff.
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Lee Wakefield (@anorak58) reported
@EE Contract ends 16/06 for 2 iPhone 14s. Want a sim only deal until we upgrade later this year. You can offer 5/10GB deals. Very poor when I can get monthly deal with giffgaff for £8 for 5GB. Obviously not worried about customer retention.
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Rambling Rosey (@child2mann) reported
@MarinaPurkiss @EE Sign up to Martin Lewis' MoneySavers website and get his weekly email full of latest offers and practical help similar to Which but free. EE has bad customer service. I have a SIM from GiffGaff that costs me £10 a month but I am a light user
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BornFab_NotAFAB (@Ms_MerryThought) reported
@MarinaPurkiss @EE I never have a contract. Use giffgaff and monthly goody bag. Can never be overcharged or get into any of these silly situations.
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Dirk Bruere (@DirkBruere) reported
@dshensmith @ThreeUK I use giffgaff Zero problems
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ely (@elyy033) reported
@giffgaff I have unlimited data and my bill has been paid, but my data is not working and I have no access to internet
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Stephane (@ptitstef1) reported
@giffgaff Hi, any explanation why Jersey is not included in your goody bags/roaming ? I'm there for the weekend and it doesn't work. My partner on O2 (Giffgaff uses its network) and it's included. Thx
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thinfluencer (@notgayneverwas) reported
can someone recommend a uk service provider that isnt giffgaff. their service is actually terrible i hope they see this tweet and kill themselves
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#luc-ifer (@lucifer261164) reported
@NedHartley @ThreeUK No alert for me on o2 network with GiffGaff
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GameTripper | Matt Gardner (@GameTripperUK) reported
@gatchacaz That's so weird! Also, I flirted with Giffgaff years ago. I hate the forum-based support. So weird!
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Dominic (@D_Rodders) reported
@giffgaff Hi, struggling to login to active our SIM, as I don't know my giffgaff number, or member name! Only the email address I signed up with. Any ideas?