Giffgaff Outage Map
The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Giffgaff users affected:

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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R29 (@Rcaeh29) reported
@giffgaff signal on low on none at all bars today :/ ......
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Cheryl Brown (@C96943089) reported
I am new to giffgaff. They have charged for a txt NOT made how do I speak to giffgaff. This does not fit into any of the help subjects on website. Help please.
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Rich Ward (@Metaorphan) reported
@giffgaff “Should”? I should have received the last one. I should have my refund in my account. I should not have had to discover this problem myself, giff gaff should have.
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giffgaff | The mobile network run by you (@giffgaff) reported
@PurePoliceCams We are very sorry that this is occurring. We can try and assist in getting you signal if there is a way, if you're able to send us a DM. - giffgaff Jeanette
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hol🍷🥀🍓 (@mirxclealigner) reported
why would u come to tesco mobile with a problem with your giffgaff phone make it make sense
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Rich Ward (@Metaorphan) reported
@giffgaff so we're back to waiting 24 hours, despite having waited 3 days already and you telling me it should have been update by now. TERRIBLE customer service, TERRIBLE
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Rick Joaquim, SASC (@RickJoaquimDOP) reported
@giffgaff Anything you could do to help or suggest?
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giffgaff | The mobile network run by you (@giffgaff) reported
@manx_maid We're very sorry to hear this, Stephanie. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade
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K⚔️ (@BielsaWW) reported
@htheremix Broke boi **** imagine being on giffgaff
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🚲 Will 🇬🇧🇿🇦 (@WilliamNB) reported
Still no mobile signal where I live, but my phone works fine outside of the area. If course, @giffgaff now claims it might be my SIM card. Even though I told them it works fine outside of the area. FFS. Don't you get tired of being treated like a moron?
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Beverly Netherton (@BevNev) reported
@giffgaff Everything fine on that front. Keep being asked to connect to O2 network
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Hunchback of Thotradame (@AposematicHate) reported
@PurePoliceCams @giffgaff What network do they use? I'm with BT which uses EE's and I get signal almost anywhere I go. When on giffgaff I found I was a bit screwed in certain parts of the South East.
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Charlie King (@Charl1eKing) reported
@eleanormaykhs they look decent but what isn’t decent is that network provider wyd on giffgaff 😭
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Beverly Netherton (@BevNev) reported
@giffgaff hi I got a text saying my plan will auto renew do you know why it hasn't? Is there an issue?
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Derek Kirkpatrick (@dekkirky) reported
@giffgaff is there any issues in the SY23 area Aberystwyth? 4 of us on giffgaff have no service.