Giffgaff Outage Map

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Giffgaff Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:
  • Michelle (@shel_1310) reported

    @giffgaff None of this is good enough. I have been ignored and then lied to. You have essentially stolen from me. I am appalled by your customer service and I hope that people never trust your services in the future.

  • Prince Jay (@ThePrinceJay_) reported

    @giffgaff I’ve had no service all day, what’s up with that

  • shafia (@shaaafiiaa) reported


  • Michelle (@shel_1310) reported

    @giffgaff It has been 4 days since I messaged your customer service - no response. I sold you my phone, you confirmed you sent the payment yet you haven't. I will never use your services again seeing as it appears you have taken my phone and failed to pay for it

  • Raymond Henderson (@Raymond22855108) reported

    @SketchLisa @giffgaff We live in a very cruel world where as far as honnesty and decency goes is somewhat limited I hope you Will get every penny back and never suffer any further terrible indignities

  • Zoons (@ZunairaAziz) reported

    Giffgaff Internet is so shit!

  • Soph (@sophia____1) reported

    Is anyone on giffgaff bc I needs some help :/

  • Oliver Hough 🐦 (@olihough86) reported

    @goodgoingfx @Mykiel_B @giffgaff That's actually a really bad idea, it allows them to validate their lists easier, plus you can pick the good login out of thousands in a few seconds. Not to mention various browser exploits.

  • goodgoing (@goodgoingfx) reported

    @Mykiel_B @giffgaff Actually the best way to stop these scams is to reply. They rely on the idiot to give user name and password. If everyone replied with false inputs they can't find the idiot in thousands of replies.

  • Disco Sausage (@F1shyBob) reported

    @SketchLisa @giffgaff Oh that's terrible. Hope you get it all sorted...

  • Lisa Harding (@SketchLisa) reported

    @Raymond22855108 @giffgaff I’d never heard of GiffGaff until today. One of their customers has hacked my PayPal and taken my money. They don’t seem to care and bounce it to PayPal!

  • MikeB (@Mykiel_B) reported

    @Jamiesbit @giffgaff Jamie, that’s a lot and like you rightly said, you might as well stick to the £20. Sometimes your device or network issues doesn’t struggle to recognise the drop to 384kbps after the first 20gig so at that stage a manual roam can help when u realise data is unusable 1/2

  • thisisacesspit (@thisisacesspit) reported

    @sazmeister88 @virginmedia Damn. Worth looking at Giffgaff and Plusnet in that case. Both had better PAYG options last time I looked. Giffgaff were great when I was with them.

  • MikeB (@Mykiel_B) reported

    @JayBec2015 @giffgaff Hi. O2 shouldn’t block your phone before day of transfer. Call them or use their online support for them to help you troubleshoot any issues u r having as it could be something else. Porting only start on day u chose or given for porting.

  • ncl_medic #FBPE 🇪🇺 (@ncl_medic) reported

    @strutcakes So while they’re not brilliant, I’ve still been with EE (and prev Orange) for 15 years. Alright customer service and coverage good. I’m actually going to move to Giffgaff. Buy the phone from them pay over 2yrs. Advantage is your plan is sim only so you can move whenever.

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