Giffgaff

Giffgaff Outage Map

The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Giffgaff users affected:

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 14
Margate, England 8
Birmingham, England 5
Southwark, England 4
Oxford, England 4
Manchester, England 3
Ballynahinch, Northern Ireland 3
Torquay, England 3
Leeds, England 3
Ely, England 3
High Wycombe, England 3
Poplar, England 2
Watford, England 2
Croydon, England 2
Ealing, England 2
Bradford, England 2
Glasgow, Scotland 2
Brentwood, England 2
York, England 2
Peterborough, England 2
Huddersfield, England 2
Blackburn, England 2
Welwyn Garden City, England 1
Hitchin, England 1
Didcot, England 1
Barnsley, England 1
Aberdare, Wales 1
Burton upon Trent, England 1
Bromsgrove, England 1
St Albans, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • LJ1101234 Liam (@LJ1101234) reported

    @gooner145 @ThreeUK They’ve been terrible for me. I’ve always had Giffgaff and always had great signal. Moved to Three and signal gets lost constantly. Really poor

  • Lif3capture Andrew💙 (@Lif3capture) reported

    @PoppyFatherCult @giffgaff @O2 Yes issues all day. O2 looks poor as well but functions. Looks like giffgaff down. My iMessage keeps signing out as can’t verify. Basic text and calls are ok. This started around midday for me. Think Giffgaff need to look into it.

  • srafferty73 Stephen Rafferty (@srafferty73) reported

    @giffgaff Do you have any details on when firmware updates are due to arrive on specific devices via your network?

  • StageSideUK1 StageSideUK (@StageSideUK1) reported

    not me having to BEG @giffgaff for help with my phone contract, because im not getting data or signal, and then being told to leave the network and find somewere else

  • _shannonbpowers Shannon Rivers (@_shannonbpowers) reported

    @giffgaff you might want to speak with your mobile line/owners @O2. You’re customers deserve better and @O2 aren’t taking it seriously. So many of us need to be able to call for help. Some of us are disabled and need to get onto the drs. Really unacceptable.

  • lumix_foto Kristian Thomas (@lumix_foto) reported

    @giffgaff no service today in Shaftesbury, Dorset. Anything reported?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Nelgumford No problem at all. Our SIM cards will not expire before they are activated, so you can pass the SIM on whenever you are ready. - giffgaff Megan

  • HavocWreckless WrecklessHavoc (@HavocWreckless) reported

    @giffgaff my wife's service is not working but mine is, any issues with blackouts today in Northern Ireland?

  • huntharry Harry William (@huntharry) reported

    @giffgaff I ordered a new phone yesterday and the incorrect handset has been delivered. Please help me to resolve this ASAP.

  • DjshaxS fkucti (@DjshaxS) reported

    So I've got a SIM card, activated it, paid a tenner to try it, checked and the payment's gone through BUT, I don't have any service. #giffgaff is as 💩 as @ThreeUK. Don't these 💩 company's want any custom. Off into town tomorrow to talk to a human at #02

  • LindyLoo_Sweet Linda Sweet (@LindyLoo_Sweet) reported

    @1BenBaller @giffgaff Thanks. It more than 24 hours now though and still not working. So frustrating.

  • DjshaxS fkucti (@DjshaxS) reported

    So @giffgaff just took a tenner off me trying to upload a short video which didn't finish uploading before ten pound of credit ran out. Well #giffgaff can füçk right off. Just lost a customer. Crooks.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @LindyLoo_Sweet Hi there Linda. It can take up to 24 hours from your port in day for your service to be fully up and running. During this time we recommend that you reboot your phone off and on again a few times, to help speed this up - giffgaff Jade

  • PoppyFatherCult Stevie-Oi (@PoppyFatherCult) reported

    Anyone got issues with 02 today ? I am on Giffgaff and the Mister had to ring the house phone as it keeps saying my phone is switched off. Texts are fine as we both use iMessage on iPhone Giffgaff runs on 02 @giffgaff @O2

  • LindyLoo_Sweet Linda Sweet (@LindyLoo_Sweet) reported

    @giffgaff I switched from Vodafone yesterday. Now can’t receive calls or texts messages on iPhone. Have turned off, updated software etc etc. Help!

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