Giffgaff

Giffgaff Outage Map

The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Giffgaff users affected:

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 18
London, England 15
Leeds, England 7
Glasgow, Scotland 6
Manchester, England 6
Bradford, England 4
Newcastle upon Tyne, England 4
Lewisham, England 3
Tower Hamlets, England 3
Reading, England 3
Edinburgh, Scotland 3
Dagenham, England 3
Brighton, England 3
Croydon, England 3
Basildon, England 3
Hartlepool, England 3
Derby, England 3
Leicester, England 3
East Dereham, England 2
Loughborough, England 2
Bristol, England 2
Poole, England 2
Belfast, Northern Ireland 2
Morecambe, England 2
Hackney, England 2
Crawley, England 2
Nottingham, England 2
Newark on Trent, England 2
Sheffield, England 2
Chesterfield, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • KarimKerbouche Karim Kerbouche (@KarimKerbouche) reported

    @giffgaff Hi, I’ve just started using giffgaff and the internet has been awful, it never finds 4G. This is the case all across London so it’s nothing to do with network coverage

  • ShaunnaL1704 Shaunna (@ShaunnaL1704) reported

    @giffgaff is so stressful! Forgotten my login details to purchase another bundle.. have followed all the necessary steps to recover my account but have still not recieved an email or text to change my password?? Any ideas?????

  • ivinsp Paul Ivins 🏴󠁧󠁢󠁷󠁬󠁳󠁿 ♎ 💙🏳️‍🌈 🏳️‍⚧️ 🇪🇺 (@ivinsp) reported

    @richie_rich77 You might want to send a text with the number of the call to 7726 (SPAM) free so your network (giffgaff I believe?) can look into it

  • HACKWORLD01 ACCOUNT RECOVERING (@HACKWORLD01) reported

    @toniclarke67 @giffgaff Send me a direct message for help

  • scouselesley Lesley McGlynn (@scouselesley) reported

    @giffgaff is giffgaff down in NW3??

  • caitmait1 caitlin donnelly-pierre (@caitmait1) reported

    @giffgaff @scouselesley Mine is down too, LS17. No service or 4G at all

  • sjebp St John's Church, N4 (@sjebp) reported

    @giffgaff I think person needs a PUK code to unlock the phone (he's somehow locked it). The problem is that because we activated the sim for for him, he doesn't have an account with you, so I can't get it from his online account.

  • ree_tweets_ Ree (@ree_tweets_) reported

    @giffgaff hello, I had no mobile data all day and now I do, it's not even 3G, it's that slow! Bad timing too as my broadband is out. Can you help me figure out what's happening

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @mothranite We're very sorry to hear this. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade

  • MrBradPreston Brad (@MrBradPreston) reported

    @giffgaff hey guys - my data stops working when I go into the city centre. I’ve checked your site to see if there’s any reported issues, but there isn’t. Very frustrating.

  • fleming77 Jane Fleming (@fleming77) reported

    @giffgaff [incident # 210721-000266]

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @annawel67671202 We do appreciate how frustrating this must be for you Anna, and we're sorry for the trouble that you're having. If you select buying or returning a phone, returning my phone, and then no, I still need help, on that screen, you will be able to contact our agents. - giffgaff Emer

  • IKILLTHEPOLICE june (@IKILLTHEPOLICE) reported

    @HSTSKaczynski no way ****** rlly just b naming **** giffgaff like what

  • MrBradPreston Brad (@MrBradPreston) reported

    @giffgaff They just said there’s no service issue.

  • OTBLENKIN Dawn Blenkin (@OTBLENKIN) reported

    @giffgaff With the service I’m currently receiving over a basic sim swap you would not get my vote!

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