Giffgaff Outage Map
The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Giffgaff users affected:
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Poplar, England | 4 |
| Bristol, England | 2 |
| Hammersmith, England | 1 |
| Edinburgh, Scotland | 1 |
| Tadley, England | 1 |
| Burnley, England | 1 |
| Airdrie, Scotland | 1 |
| London, England | 1 |
| Leeds, England | 1 |
| Birmingham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Beano
(@benno44775) reported
@2milionmilebike @giffgaff Hi marmalade what's the problem with it?
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The Clandestine Sheep
(@T_C_Sheep) reported
@giffgaff So they answered with a generic copy and paste answer. Maybe time for a new network
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han :)
(@hnnhbe) reported
honestly so stupid that giffgaff doesn’t get o2 priority even though it’s under o2
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John Humphreys
(@MrJohnHumphreys) reported
from
Littlebourne, England
@catherine_mayer I managed one month with EE (via UW) before leaving. Terrible signal - like it was 2001 again - both in town and the countryside. Went back to O2 via Giffgaff, not probs at all now.
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Kyah_Music
(@KyahMusic) reported
Thinking of replacing my @giffgaff sim card iPhone to a Samsung Galaxy S22 from your online store. What I need to know is whether the S22 has ironed out the GG (O2) network issues that Galaxy S8 had?
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Carl Pearce
(@joesontv) reported
@giffgaff Is anyone having network issues in the UK? unable to make calls?
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Julian B
(@storeyarmer) reported
@giffgaff Hi Jade, ive done that already no issues locally. :(
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iBladey
(@StevoBladeCoD) reported
@giffgaff I have the worst 4G signal ever. It’s just O2 I think . They cannot be bothered where I live so am leaving for EE on 16th . Sorry but I was told it would get fixed and it never has .
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The Clandestine Sheep
(@T_C_Sheep) reported
Is there a problem with @giffgaff this morning? I haven't been able to connect to the network at all. No data. No phone. Tried rebooting, airplane mode, mobile data off and on and reseating the SIM card. No change. This is not good.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@amandafclark Okay, no problem. Take care. - giffgaff Tasbiya
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John Woods
(@Yorksims) reported
@stevie_gadget @giffgaff You can add all of the accounts to the giffgaff app and manage them all from there. You can log in to the app biometrically so never have to deal with the 2FA and switch from one account to another without having to log out of the app.
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「ᶜᵃᵖˢ」
(@callcapz) reported
@Spargsy @giffgaff makes sense as to why theyre so bad then
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Adam Bond
(@adamebond) reported
@giffgaff A new 5G mast has been put up quite close to me, but I can’t seem to connect to it. I’ve toggled 5G on in my service settings, but it’s still showing 4G at the top of my phone, and giving me really slow speeds. Any idea what’s going on?
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Kyah_Music
(@KyahMusic) reported
@giffgaff Thanks for replying, but I don't see a drop down menu subject where I could state my query.
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Nayim Tollaz
(@Nazza1993) reported
@giffgaff I need a sim replacement but when it prompts me to enter email I don’t get an email can you guys help me out
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