Giffgaff Outage Map
The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Giffgaff users affected:
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Lee E Collins | Reassuringly Daft
(@Lee_E_Collins) reported
@northcamesouth I went giffgaff a few years back and have never looked back. £10 per month, unlimited text and minutes and 15GB data per month
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Beano
(@benno44775) reported
@wendylynnzhang @giffgaff Hello Wendy. Are you still having problems with accessing internet ?
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𝓙.𝓛
(@xjessliux) reported
Switched to @giffgaff and after a month, it’s time to switch again. The service/connection is worse than my previous provider.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@kksinn We're not aware of any issues on our end. Are you able to send us a screenshot please? - giffgaff Tasbiya
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Katie Mills
(@katiem565) reported
@__Myron__ @giffgaff It’ll be 4 weeks tomo! They couldn’t replace phone so I asked for a refund, they’ve just given me £149…for an £800 phone, they’re a joke! Impossible to contact and impossible to resolve any problems
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Paul Daly
(@PaulDaly_) reported
@giffgaff This is the issue. I need to get this resolved now. Sending chats and waiting 24 hours for a message to resolve an issue on your side isn’t ideal. Is there a contact number I can call instead?
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Beano
(@benno44775) reported
@_realFIFA @giffgaff You tried airplane mode off and on ? Usually when my network is poor I will do this.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@sophiejardine16 Oh dear Sophie. What can we help you with today? - giffgaff Nicole
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VBScab
(@VBScab) reported
@giffgaff Trying to contact you about the non-arrival of a SIM I ordered but your help system refuses to get past the verification code entry screen. Tried all 3 browsers on desktop & mobile, get same result
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Paul Hutchinson
(@PaulHut66991139) reported
@munyachawawa @giffgaff I'd like some customer service from giff gaff. I had my old sim card stolen and upon replacing it with a new one the dashboard froze up. And before you ask, I was not logged into my old account when I tried. It will not unfreeze from this stupid sales pitch; I do not want a plan.
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Paul Hutchinson
(@PaulHut66991139) reported
@munyachawawa @giffgaff Please can you unfreeze my dashboard. Since putting in the new sim card it wont free up. Done nothing wrong. Get your techs to fix this please
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noname
(@PrimaryMike) reported
@giffgaff You could try fixing your authentication…without fail, every time I want to log in and manage multiple phones I need to reset everything. Try managing 3 kids phones via a phone that’s not on gifs gaff. Almost impossible
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liya
(@mnd1n) reported
so so embarrassing when i miss calls cause i know they’re gonna be hit with the ‘ this is the giffgaff voicemail service’ AGHHHHHHHH SO PEAK
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Paul Daly
(@PaulDaly_) reported
.@giffgaff I bought an iphone and my data is not working as it should. I’ve reset my network settings and it’s still not working as it should be. Is there a customer service # I can contact? Waiting hours for a reply every time I send a message to resolve the issue isn’t ideal.
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...
(@kksinn) reported
@giffgaff It isn’t a problem with my bank. I’ve confirmed this with them. Also when I’ve asked a family member to try on a laptop with a different card, the same issue occurs so it is obviously a problem on your end.
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