Giffgaff Outage Map
The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Giffgaff users affected:
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E-mail
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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G
(@Gordon_998877) reported
@nsandihelp @Langfordgolf Having same problem ie typing # to NS&I security calls & you've said same to me that it's poor-quality compression of reverse DTMF files. I feel this is "new" & NS&I shld do more inc contacting the main network providers. I've raised w/ GiffGaff but I think NS&I should do more.
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Super Wayne
(@SuperWayne11) reported
@giffgaff its a terrible way to treat customers, can a please get what a paid for or my money back
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Melroy
(@melroykazoole) reported
@giffgaff what’s going on with my internet recently? Data seems to be flying out the window but apps are slow or won’t load and keep getting asked to check Internet connection 😫 is there a problem?
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giffgaff | The mobile network run by you
(@giffgaff) reported
@Gemma_OcTh We're very sorry to hear this, Gemma. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade
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giffgaff | The mobile network run by you
(@giffgaff) reported
@Lovelylisa09 We're very sorry to hear this, Lisa. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade
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𝕲𝖆𝖗𝖞𝕽𝖚𝖘𝖘𝖊𝖑𝖑
(@GR19161970) reported
I'll give them their due they deliver alright not a bad network at all @giffgaff
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Justin McAree
(@justin_mcaree) reported
@giffgaff Can't get Android app to load. Deleted and reinstalled. You aware of any issues?
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Open Dorz
(@open_dorz) reported
@giffgaff I have been struggling to get giffgaff to help us with our help the phoneless campaign only asking to waiver connection fee and i have been messed around by your team leaving me un answered for weeks and now saying they cant get intouch with the relevant
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Steve johnson
(@Stevieboyj1000) reported
@giffgaff Still we wait for the app to be fixed.....this shows how unorganized and unskilled Giffgaff really is....when there's a problem they haven't got a clue how to fix it !!
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RULE BRITANNIA. 🏴🇹🇻🇹🇦🇹🇨🇸🇭🇬🇧
(@borisourhero) reported
@giffgaff your always on is crap , cant even run a youtube video
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Jon Pow 🏳️🌈
(@nojwop) reported
@giffgaff 96 hours later and you still have not resolved the goodybag incident. Utter incompetence and i beg people to think twice before switching to giffgaff as their mobile phone service provider.
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Open Dorz
(@open_dorz) reported
@giffgaff I think its sad how you preach about community yet the ones that are really struggling you cant help, it really just comes down to money, i have been with giffgaff most of my life. Think its time to change Help the phoneless- we provide basic mobile handsets to the unfortunate
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Lisa
(@Lovelylisa09) reported
Does anybody have problems with @giffgaff being slow and 4G not loading things properly when out and about?!
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R🔥nge Heating
(@RangeHeating) reported
from
Stockport, England
@giffgaff Doesn’t get to the root of the problem though. And it doesn’t help prevent it happening to others who may not be as savvy and may fall for it. @Ofcom
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Steve johnson
(@Stevieboyj1000) reported
@giffgaff @justin_mcaree I think you should look at getting a new team with how long this problem is still going unfixed?????
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