Giffgaff

Giffgaff Outage Map

The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Giffgaff users affected:

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Poplar, England 12
London, England 12
Todmorden, England 5
Bristol, England 2
Ripon, England 1
Hailsham, England 1
Halifax, England 1
Blackburn, England 1
Cardiff, Wales 1
Coatbridge, Scotland 1
Stoke-on-Trent, England 1
Cambridge, England 1
Hebden Bridge, England 1
Liverpool, England 1
Stockport, England 1
Nuneaton, England 1
Leeds, England 1
Hammersmith, England 1
Edinburgh, Scotland 1
Tadley, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • SOLIDLIQUID5 SOLID LIQUID (@SOLIDLIQUID5) reported

    @giffgaff IT HAS BEEN 4 DAYS YOU HAVE NOT BLOCKED MY LOST PHONE AND SIM YOU WILL NOT GET AWAY WITH THIS AND YOU CAN NOT TRY TO HIDE FROM THE COMPLAINT TALKING ABOUT YOU DO NOT KNOW WHO I AM SO SEND THE LETTER TO MY HOUSE LIKE YOU SENT THE SIMCARD YOU SCUMBAG COMPANY

  • SOLIDLIQUID5 SOLID LIQUID (@SOLIDLIQUID5) reported

    @giffgaff I HOPE YOU ALL LOOSE YOUR JOBS . I HAVE SENT YOU WHAT SHE WROTE TO ME ANY NORMAIL COMN=any you would call this trash cheapskate scumbag company has no support then puts rascist staff to mess with customers

  • knjflying . (@knjflying) reported

    @giffgaff what’s going on with your wifi. I’m getting only 2 bars of service and it’s so slow.

  • SOLIDLIQUID5 SOLID LIQUID (@SOLIDLIQUID5) reported

    @giffgaff IS WHAT YOUR PISS OF CRAP COMPANY ASKED FOR WHAT IS THIS CRAP SO EXPLAIN WICH ONE YOU NEVER GOT A ANSWER FOR AND EXPLAIN HOW FIND MY PHONE IS LESS IMPORTASNT THAN A FOOLISH QUESTIONS PUT TO ME FROM YOU

  • maxine_deuchar Maxine (@maxine_deuchar) reported

    @giffgaff you guys are the worst providers. I have been trying to get in contact with someone for ages. I would really appreciate it if someone could please reach out to me

  • Yorksims John Woods (@Yorksims) reported

    @Pogit @giffgaff That consumer law (Consumer Rights Act 2015) requires you to prove that the problem was down to a fault or issue at the manufacturer, as opposed to wear and tear or misuse. So you need an engineer's report ideally from Apple to prove the phone was faulty when they made it.

  • SOLIDLIQUID5 SOLID LIQUID (@SOLIDLIQUID5) reported

    @giffgaff what is this **** this company is proper insane

  • SOLIDLIQUID5 SOLID LIQUID (@SOLIDLIQUID5) reported

    @giffgaff I'm sorry I'm unable to assist you further regarding your complaint without your giffgaff account details. THIS FOR A NUMBER SENT TO ME TO MY HOUSE GET AWAY FROM THIS SCUMBASG COMPANY NOW THIS IS A WARNING TO ALL YOUR CUSTOMERS THEY NEED TO GET AWAY FROM YOU ASAP

  • SOLIDLIQUID5 SOLID LIQUID (@SOLIDLIQUID5) reported

    @giffgaff They also have direct access to your account without having to clear additional security checks below which can delay us in helping you through an official complaint. I'm sorry I'm unable to assist you further regarding your complaint without your giffgaff account

  • Queenjunkfood crisp connoisseur (@Queenjunkfood) reported

    @SOLIDLIQUID5 @giffgaff At a certain point they can just block you because you're technically being abusive to their staff. They'll take your dozens of hostile messages and use it as an excuse to ignore you. You're not helping whatever issue you have by hounding them like this I promise.

  • bookmadmum Sara Clifford-Gray (@bookmadmum) reported

    @ThreeUK I am no longer with your network so why do you insist on calling me twice a week to ask me if I want to come back? The fact that you hound me with phone calls doesn’t make me want to return - I’ll stick with @Giffgaff thanks as they leave me alone and don’t harass me

  • Yorksims John Woods (@Yorksims) reported

    @gemma20101 @giffgaff I'd log into your Paypal account again and cancel the approved payment to giffgaff plus change your account password because it looks like someone else has access to it if they can restart things you've cancelled.

  • avraam2000 Maria (@avraam2000) reported

    @giffgaff can you help please. I've purchased a £35 goody bag. I cannot connect hot-spot to my laptop. There's no signal!

  • SOLIDLIQUID5 SOLID LIQUID (@SOLIDLIQUID5) reported

    @giffgaff STOP SENDING M,E GENERIC CRAP I JUST POSTED TO YOU WHAT YOUR SCUMBAG COMPANY SENT BACK TO ME HAS A REPLY WHAT ARE YOU TALING ABOUT

  • SOLIDLIQUID5 SOLID LIQUID (@SOLIDLIQUID5) reported

    @giffgaff the mobile network run by me really you pay me for this ? bullsh word mobile ney=work ran by imbeciles or no one ran by nobody . just free money for no service literally no support and no signal your price should be a quarter of what it is really . just send the deadlock letter

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