Giffgaff Outage Map
The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Giffgaff users affected:
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Mike d
(@miked36) reported
@giffgaff how long dies it take for your recycle team to send a phone back? You really are a bag of ****. 24 hours to answer a question and then dont give a straight answer. Delaying it further.every heard of live chats in these modern times?
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Andy Blackmore
(@andymblackmore) reported
@tescomobile You can’t provide services concentrate on keeping customers happy not easy money giffgaff all the way @giffgaff NEVER had a problem with and on the same network Tesco mobile a big con CEO email next Rob thanks for pushing me away from Tesco
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Andy Blackmore
(@andymblackmore) reported
@tescomobile the worst network EVER worst customer service EVER bad mistake going from giffgaff to Tesco mobile even though on O2 network rude staff just trying to get cancellation after 2 MONTHS JOKE
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John David polley
(@JohnDavidpolle2) reported
@HuaweiMobileUK I have a B311 router with a giffgaff SIM card but cannot get the internet to work primarily to use my fire stick.Can anyone help please ?
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Mary Knight: Allsorts
(@MaryKnightArt) reported
@giffgaff Hi, not tried yet but apple has no ‘hotspot’ listed in system menu. when I contacted someone on their ‘support’,chat (cannot checkback as did not keep the ref. number, he proposed that Apple did not support Giffgaff. (When I get my sim this week I will try and see).
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Odd Sock Out
(@OddSockOut247) reported
The hot spot runs on the O2, TESCO mobile and giffgaff network.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@fantom4 Not a problem. We're here until 11PM. - giffgaff Tasbiya
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Mike d
(@miked36) reported
@giffgaff So still no reply to my question. Why does it take so long? You really are the worst company I gave ever dealt with
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Dom
(@dom209) reported
@mouthwaite @caitlinmoran @EE GiffGaff is O2's budget brand so uses their network. Voxi is Vodaphone's. Might be worth checking signal coverage where you are...
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giffgaff | The mobile network run by you
(@giffgaff) reported
Hey folks, can you help finish this sentence for us? "You should join giffgaff because___"
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Mammachef
(@Mammachef1) reported
@mouthwaite @EE Don't use contract phones. Buy a phone the best you can afford and pay insurance for it. Use giffgaff (O2 network) They advise you if you are on wrong tariff for your use ie. I was buying a goodybag costing £20pm they emailed me suggesting I use £10pm. Amazing company
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Faye Montford 💙
(@faye_montford) reported
@mouthwaite @EE Move to @giffgaff been with them years never regretted it.
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Jools
(@B1uehoo1igan) reported
@giffgaff I get really good H+ signal where I live. (that is better than 5G right?l
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I’m wearing pyjamas
(@cosychatheaux) reported
@slut4satanism Giffgaff for me too. Also good if you never want to have to speak to customer service on the phone
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P@ul is getting bored...
(@Ser_Pyrro) reported
@giffgaff Clearly this isn't based on your customer service... 17hours since I last heard from your "agent"
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