Giffgaff

Giffgaff Outage Map

The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Giffgaff users affected:

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 44
Poplar, England 10
Manchester, England 10
Birmingham, England 5
Edinburgh, Scotland 4
Southampton, England 3
Ealing, England 2
Leeds, England 2
Hackney, England 2
Chichester, England 2
Buckingham, England 2
Croydon, England 2
Leicester, England 2
York, England 2
Boston, England 1
Halifax, England 1
Nottingham, England 1
Coldblow, England 1
Newark on Trent, England 1
Monmouth, Wales 1
Radlett, England 1
Brighton, England 1
Glasgow, Scotland 1
Cumbernauld, Scotland 1
Gateshead, England 1
Crowborough, England 1
Upminster, England 1
Coventry, England 1
Oldham, England 1
Cleckheaton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • andydouglas1967 Andrew Douglas (@andydouglas1967) reported

    Had an email this morning, and a text, from @giffgaff saying it looks like I had trouble sending a text or making a call? I didn't. I haven't called or texted anyone. Someone trying to scam my phone perhaps?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Sarojkawatra1 SIM swaps/activations can take up to 24 hours, so everything should start kicking in around 11:30PM tonight. Should you have issues after this time frame then please get in touch, and we'll investigate this for you. - giffgaff Tasbiya

  • scathach72003 Skya Mcleod (@scathach72003) reported

    @giffgaff Absolutely DIREservice. My daughter is disabled and we have had NO MOBILE access from our phones for ONE WEEK. Your staff didn't even bother to read the report, instead telling me to 'reset' my phone. ITS TWO PHONES. WE HAVE NO ABILITY TO CALL ANYONE IN AN EMERGENCY. APPALLED.

  • kuocsemajn enough 🇵🇸 (@kuocsemajn) reported

    @wolfnsunflowers 20gig for £12 on giffgaff, calls and texts thrown in. you need a smartphone and decent mobile signal though

  • scathach72003 Skya Mcleod (@scathach72003) reported

    @giffgaff We need answers from you. We have told you we do not have a service on either of our phones. Each time we try to make a call there is horrific interference. You told us to BOTH reset our phones? Seriously? One WEEK without service. You NEED to FIX this issue now.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @lesleyeagan Hi Lesley. We're not aware of any issues, so we would recommend removing the app, and then re-installing it again to see if this helps? Please be sure to download the latest version of it. - giffgaff Tasbiya

  • NathanManombo Nathan (@NathanManombo) reported

    @KingShay15 Perhaps it's your network, what's giffgaff? 💀

  • thisghostofme Paul McKenzie (@thisghostofme) reported

    @giffgaff been having trouble with your website all day, is it down?

  • scathach72003 Skya Mcleod (@scathach72003) reported

    @digitachrist @giffgaff Hi Christopher, did you have any luck? We have been left with no phones for a week now. And the response from these people was absolutely awful. Still have no sevice

  • emmagabarda ♫ Emma Gabarda ♫ (@emmagabarda) reported

    Has anyone else been experiencing very bad signal on Giffgaff lately? I have 4G+ in Glasgow city centre but the internet pages don't or take ages to appear #giffgaff

  • charlieisspring lol (@charlieisspring) reported

    @giffgaff pleaaaase help i just got my refurbished phone and its network locked!!!!!! was advertised as unlocked to any network (and the network im on is you guys!)

  • Just_Jon_Swift Jonathan Swift (@Just_Jon_Swift) reported

    @benno44775 @giffgaff I know - but there's something wrong with their system and it won't accept payment! I was hoping there would be an alternative way of paying, such as over the phone...but apparently, they have no such contingency plan should their online method fail leaving customers with no data

  • CloudJKay Jon (@CloudJKay) reported

    @scottjorton @O2 Well they can’t give my number back until it’s ported as it is gone from giffgaff. Then I can cancel and Port out. But dead until then

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Sarojkawatra1 Hello there. We completely understand your disappointment, but would advise that you please allow 24 hours for your services to kick in. Should the issues persist after this time frame then please get back in touch, and we'll help you further. - giffgaff Tasbiya

  • Puretechreviews PureTechReviews (@Puretechreviews) reported

    @giffgaff hi I have just Dm u please help me I am stuck

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