Giffgaff Outage Map
The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Giffgaff users affected:
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Cooper
(@zingerboxmeal) reported
Lost my phone last week. Unable to log into my @giffgaff account because of two factor authentication which is absolutely ridiculous. How ******** can i receive a text when I’ve lost my phone???? Can’t even log into anything because of this 2FA. Anyway, got a new phone and number
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Alexander 🏳️🌈🎸🇺🇦
(@Alexand57638684) reported
Great customer service from @giffgaff today. Told them I was having issues with my data connection. Within an hour told I was being processed a refund. Thanks guys.
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Terry FCFC Smith
(@TerryFCFCSmith) reported
@giffgaff are you having issues with service? Not being able to receive calls or texts all day and when I'm calling or messaging out other people aren't receiving them, I'm in Leeds if that helps
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Liv
(@itslivmattock) reported
So … I lost the phone with the SIM card linked to this account so I had to order a new one. Then I had to wait for GiffGaff to transfer my number. Then I tried to get a code sent to this one and it never came. Then I had to tweet Twitter Support / Elon Musk and practically beg.
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𝕧𝕚𝕠𝕝𝕖𝕥𝕞𝕒𝕫𝕖 ★⭐︎☆⭐︎★
(@violetmaze) reported
@DaveSThompson @sonya_grattan I told EE I’m hopefully going to join a phone Co op (or giffgaff) when I finish my contract. EE have no loyalty to longstanding customers. I pay more for my service than most people I know! Have complained but got fobbed off with crap excuses 🤯🤬
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Caroline McDonagh-Darwin
(@CazMcDo) reported
Hold up, isn't there that @giffgaff advert talks about the future and says turnips are the latest craze... Is Therese Coffey's media strategy "Oh ****, what was that thing I saw on TV last night"?
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Stephen Welling
(@stevewelling15) reported
@giffgaff no service in Manchester?
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🌱
(@celebrutality) reported
...customers are treated. @giffgaff let estelle know her customer service is nonexistent. you will not see another penny from me.
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Crawley, England
@IAG828 Talk mobile is about the same cost as giffgaff and is on Vodafone network
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Scott
(@Scott1970c) reported
@MENnewsdesk GiffGaff..who piggy back tge O2 network have no planned increases for 2023. £10 month I get unlimited minutes/text & 20GB data +5GB buffer (free) incase I go over 20GB £20 month unlimited everything
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Stevie-Oi
(@PoppyFatherCult) reported
Isn't it odd how the contract phone networks like EE, 02 and Vodaphone have issues with keeping customers when they impose annual RPI increases Buy a phone direct from Apple & Samsung then go to a PAYG network like GiffGaff or SMARTY It's sh1† loads cheaper I did
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Farai
(@Farai53710377) reported
@DowlerLorraine @O2 @giffgaff Giff gaff is worse please save yourself rubbish network 02 is better
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sie evans
(@sieco) reported
@giffgaff No good to me, I need a proper service, this has nothing to do with the service being 'busy' and a lot to do with O2 not fixing or upgrading equipment. Looks like i'm off to vodafone......
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Stevie B 2 the tron
(@StevieB_tron) reported
@giffgaff No, no I can't... I'm just letting you know there's a problem
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sie evans
(@sieco) reported
@giffgaff Hi, my postcode is SM5 3AG O2 initially said it was due to a fault about 2 weeks ago, now their service checker states it's due to being a busy area! Data is pretty much unusable now which is the only reason I signed up to Giffgaff. No problems for the last year or so.
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