Giffgaff

Giffgaff Outage Map

The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Giffgaff users affected:

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 9
Manchester, England 5
Kingston upon Hull, England 3
Birmingham, England 3
Edinburgh, Scotland 2
Belfast, Northern Ireland 2
Liverpool, England 2
Norwich, England 2
Bradford, England 2
Croydon, England 2
Corby, England 2
Thetford, England 2
Market Drayton, England 2
Loughborough, England 2
Carlisle, England 1
Cheshunt, England 1
Berkhamsted, England 1
Dublin, Leinster 1
Greenock, Scotland 1
Burnley, England 1
Colchester, England 1
Antrim, Northern Ireland 1
Basildon, England 1
Newham, England 1
Evesham, England 1
Whitehaven, England 1
Rotherham, England 1
Kettering, England 1
Poplar, England 1
Hackney, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Bexstorr We're sorry to hear this, Rebecca. If your phone is asking for a SIM Network PIN then this means your phone is locked to the previous network you used. In this case, you'll need to get in touch with them or take it to a Mobile repair store near you. - giffgaff Tasbiya

  • hoytehablode Hoy Te Hablo De (@hoytehablode) reported

    @giffgaff Iwas with Giffgaff for 5 years, but I never got any perk, any discount on phones, any good deal for renew so I left last year

  • updates_brumz Brumz Updates 📢 (@updates_brumz) reported

    @giffgaff Not a problem 👍

  • MichaelRotschi1 Michael Rotschild (@MichaelRotschi1) reported

    @giffgaff It's nonsense I send you that tweet just to send you for this number a txt message with setup restore wap protocol its easy i don't know what its problems for you???

  • MercurialMeee Martin Ellis (@MercurialMeee) reported

    @giffgaff **** the £10 one.

  • Pixel6Pro Sherlock  (@Pixel6Pro) reported

    @CoachDriverHugh @ThreeUKSupport Three are terrible. I joined them a month ago which was a mistake. Nothing but "network issues" in my town since joining resulting in inability to call and delayed notifications. Just waiting for my number to transfer to @giffgaff 👍🏼 (I do wish they had WiFi calling).

  • cyberkith awm (@cyberkith) reported

    bri'tish mfs are insane like wtf is even giffgaff *****

  • iosifica11 Iosif Popa (@iosifica11) reported

    @giffgaff Even if it is completly broken can get money on it?

  • Bexstorr Rebecca Storr (@Bexstorr) reported

    @giffgaff Transferred over to giffgaff, followed all steps and SIM Network PUK not working. Unable to use phone. Help!!

  • elizavrose06 evrhc (@elizavrose06) reported

    @giffgaff I can never seem to view my repayment schedule of my phone loan, when I click on the link it takes me back to the homepage. I’ve had this issue previously and it’s never seemed to be resolved?

  • BrattyEdenMoon Eden Moon (@BrattyEdenMoon) reported

    @giffgaff say you can change your plan but then don’t let you. Disgusting and customer service is non existent.

  • ezelukwu ◤𝓝 (@ezelukwu) reported

    @giffgaff is there a reason you don't allow conference calls on your network? I mean, you should let people know this on time, so people can avoid your network.

  • rebby1992 Rebekah Chapman (@rebby1992) reported from Nottinghamshire, England

    @giffgaff can you tell me why you keep turning off my network? I need my internet and calls for work and you keep cutting me off. Your website doesn't have any information on it as to what is going on.

  • Kennywspark Kenny waugh (@Kennywspark) reported

    @giffgaff I bought £10 of credit... Never used it now it says I have ran out of credit 🤔.. 07745837474

  • Kat71645262 Kat (@Kat71645262) reported

    @giffgaff hi, my daughters phone is saying "no sim" where it usually says "giffgaff." Is there a problem with the network?

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