Giffgaff Outage Map
The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Giffgaff users affected:
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Louise McNamara
(@maccalouie) reported
@giffgaff all my calls are going straight to voicemail. The network is clearly down given all the other tweets you are getting on this issue. Why not post a message to state what is wrong and when you estimate it will be fixed?
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ApplebestApps Andrew
(@2022itstime) reported
@giffgaff is a rubbish network don't use it automated does not mean ultimate data you get 80 GB and then they don't give you anything after that you have to wait
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giffgaff | The mobile network run by you
(@giffgaff) reported
@jamieduguid We're sorry to hear that Jamie. Is the SIM showing service at present? What happens when she tries to make a call? Are there any errors when trying to call her number? - giffgaff Jeanette
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Annene Vermeulen (Nina)
(@AnneneV) reported
@giffgaff Constantly! We are going around in circles. I would really appreciate your help please
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Mark Allan 🖤
(@MarkXA) reported
Fiddlesticks. @giffgaff don't support WiFi calling so I can't switch (map says indoor coverage at home but reality says otherwise).
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Miss B™
(@QueenWeezy) reported
@giffgaff Ok but my other number I’m doesn’t say that, but we can log in, so i’m sure there is a way to salvage that one. I need proper help
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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The Globe Players
(@theglobeplayers) reported
@giffgaff Tried that Jeanette, sadly still nothing. All our data disappeared overnight and I’m trying to start the next goody bag early, it won’t work. Something is wrong…data couldn’t have been used and no way to fix it…help!
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giffgaff | The mobile network run by you
(@giffgaff) reported
@theglobeplayers Yikes. What issues are you having trying to top up? Please try a different browser or device to ensure it's not a browser issue. - giffgaff Jeanette
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Cathie C
(@CathieC88149455) reported
@giffgaff Is the network down? We cannot make or receive calls
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lucie !!
(@tommysnation) reported
harrison sent me to that stupid giffgaff voicemail again im gonna hurt him
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O2 in the UK
(@O2) reported
@LveLuvLeo As you're not an O2 customer, we'd be unable to advise further from here. Please contact giffgaff for further help.
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Olivia Solon
(@oliviasolon) reported
@giffgaff is there a problem with your network? Calls haven't been getting through/going straight to voicemail, very patchy coverage.
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Chris Lee
(@chrislee1628) reported
Been with giffgaff from the start, I did go back to O2 for a while, signal strength has always been the same, with all networks offering unlimited minutes and text, data now separates the providers
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Annene Vermeulen (Nina)
(@AnneneV) reported
@giffgaff can someone please call me urgently. We are trying to get our old number back and ordered x2 sims already and activated it but it’s not working. Please it’s been over 2 weeks now and we have lost two vouchers now of £40!! Please urgent
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