Giffgaff

Giffgaff Outage Map

The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Giffgaff users affected:

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 14
Poplar, England 7
Blackburn, England 5
Cheltenham, England 4
Belfast, Northern Ireland 3
Dornoch, Scotland 3
Halifax, England 3
Batley, England 2
Glasgow, Scotland 2
Leeds, England 2
Hammersmith, England 2
Manchester, England 2
Birmingham, England 2
Hailsham, England 2
Derby, England 1
Harringay, England 1
Woodstock, England 1
Dunstable, England 1
Barry, Wales 1
Worksop, England 1
Liverpool, England 1
Bromley, England 1
Ilkeston, England 1
Dudley, England 1
Cambridge, England 1
Hackney, England 1
Scunthorpe, England 1
Plymouth, England 1
Carmarthen, Wales 1
Peterborough, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • kieranjwright kwright007 (@kieranjwright) reported

    @actionfrauduk @WhichUK Of I had to creat a report everytime I sent something I'd never get any of my work down, there must be an easier way, 7726 fails on my giffgaff sim as well possibly because it not free @giffgaff

  • prepostoceros Prepostoceros (@prepostoceros) reported

    @o2 @giffgaff why is my phone working so badly? Rh16 here, service going down maybe hundreds of times in a day!!?

  • Infosecbear1 Infosecbear (@Infosecbear1) reported

    A network i have never used sim never worked now give me a valid Pac code to leave and they CANT DO NOT USE @giffgaff ❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌

  • poppyjoey JCamm (@poppyjoey) reported

    @giffgaff my friend has just swapped to giffgaff and is having awful problems, such as no-one can call her. Is there a phone number as she keeps getting fobbed off on the online system. Thanks.

  • antrei01 Anthony Reilly (@antrei01) reported from Portlethen, Scotland

    @giffgaff how do I cancel my 2 SIM cards!!!!!! This is the worst company, no phone number or email to contact anyone. Can you help asap please, thank you.

  • louise1994__ Louise (@louise1994__) reported

    @giffgaff is their a signal problem in ML11 area? Usually get great signal but don’t seem to be getting any in my house today.

  • ChrisAdams014 Chris Adams (@ChrisAdams014) reported

    Another day of no @giffgaff service!!

  • prepostoceros Prepostoceros (@prepostoceros) reported

    What's going on with #Giffgaff? Presumably it's something to do with #o2 - sometimes it works ok for an hour or so, but recently it's been going down maybe hundreds of times in a day

  • sswasss7 berryberrystrawberry⁷🐻 (@sswasss7) reported

    YOUR TELLIBG ME I MISSED A TAEKOOK LIVE ON INSTA BECAUSE I HAD **** DATA **** YOU GIFFGAFF

  • ojw123 ojw123 (@ojw123) reported

    Hey @giffgaff is your network down I seem to be unable to make or receive calls just says no network

  • HhmmZoe Zoe (@HhmmZoe) reported

    @giffgaff I bought my son a refurbished handset which has a speaker issue, your repair centre received and condemned the phone at 12.36, how they managed to diagnose the repair in the same minute is beyond me. I’ve now been quoted £369 to repair the handset. I only paid £219 tbc-

  • MarissaNumber2 Marissa number2 Farrar (@MarissaNumber2) reported

    BE WARNED! Spent £240 on a refurbished iphone for my daughter for Xmas. It's already broken, and now GiffGaff are refusing to repair because the 'find my iphone' is enabled. I'm down £240 and my daughter has no phone. DISGUSTING SERVICE! Avoid at all costs! @giffgaff

  • GemmaLJackson Gem JackOLantern 🎃👻🧙‍♀️🧹💀☠ (@GemmaLJackson) reported

    Hi @giffgaff why have I got no signal in preston for the last 3weeks? I can bearly get a 3g signal and making a phone call is near impossible at the moment we have 3 different phones so it's not our phones?

  • graceprudhoe Grace (@graceprudhoe) reported

    Why has @giffgaff just stopped working, signal and data is just pure ****

  • ReginaldJohnst7 Reginald Johnston (@ReginaldJohnst7) reported

    @jonesycartoons Throw out your TV and cut out your landline. Keep your broadband. Set up a Giffgaff sim account for each in household and get rid of all streaming services. Can't say explicitly but there are other ways to get TV shows and movies. No TV = no BS. Turn off data roaming when home.

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