Giffgaff

Giffgaff Outage Map

The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Giffgaff users affected:

Less
More

giffgaff Hero Image

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 44
Manchester, England 19
Poplar, England 16
Leeds, England 5
Edinburgh, Scotland 5
Glasgow, Scotland 4
Nottingham, England 3
Birmingham, England 3
Felixstowe, England 2
Radlett, England 2
Luton, England 2
Cardiff, Wales 2
Slough, England 2
Hackney, England 2
Liverpool, England 1
Alcester, England 1
Bolton, England 1
Bristol, England 1
Southampton, England 1
Croydon, England 1
Finchley, England 1
Blackpool, England 1
Fakenham, England 1
Milton Keynes, England 1
Tewkesbury, England 1
Paignton, England 1
Neston, England 1
Surbiton, England 1
Bermondsey, England 1
Chard, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @OllyFT @O2 @giffgaff Hey Oliver, I'm sorry to hear that you've had trouble upgrading. What were the glitches that prevented this We can also feedback the failed callbacks if you'd like to DM us to discuss this further. - Mohammed

  • lovefoodcic LOVE FOOD CIC (@lovefoodcic) reported

    Rant for today - the battery power on my refurbished @giffgaff phone is rubbish & it barely lasts until lunch time, so I have to carry a charger all the time. I've messaged & been told I can send back for repair but it could take up to 10 days. Anything else you can do to help?

  • MrVRedheart Vincentius Redheart (@MrVRedheart) reported

    @LittleRed_x It is definitely better than being tied down to a contract, I've switched to Giffgaff a few years ago and feel much freer. Granted; I'm paying anywhere between £10 to £20 a month and it's still technically pay as you go, but you're not paying more for when you need credit.

  • VOUCHLVJY Sim 🦔🎸 || 7 DAYS TILL LVJY (@VOUCHLVJY) reported

    and **** GIFFGAFF MONEY GRABBING *****

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @CorkLike68 You just need to select 'continue' under not a member, and follow the on screen instructions. Whenever you're asked for an incident number, you can select 'I don't have an incident number', and then 'Make a complaint' to continue. – giffgaff Megan (2/2)

  • lizzy_goulding Lizzy | 22 days 🧜‍♀️ (@lizzy_goulding) reported

    @giffgaff I’ve had no signal at all since yesterday so can’t receive text messages / use mobile data , just wondering why this is?

  • TheMcVariations 𝙳𝚊𝚗 𝙼𝚌𝙽𝚎𝚒𝚕 (@TheMcVariations) reported

    @giffgaff Hi - done all that, same issue. Have always used Safari on iOS and OSX, never a problem until now…any recent issues?

  • manlikemart Man like clart (@manlikemart) reported

    @benno44775 @giffgaff @UswitchUK Fair enough, but its crap.for me

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Teresa_M73 We can appreciate this must be frustrating Teresa and can assure you that the engineers will be doing everything they can to resolve this as soon as possible. Any issues/updates as to what is going on, will be updated in due course. - giffgaff Jeanette

  • Surftrev1 surftrev-1 (@Surftrev1) reported

    @giffgaff joke of a company with zero customer service…no phone number and they actively steer you to bullshit q&a that is never what your problem is…

  • Teresa_M73 teresa (@Teresa_M73) reported

    @giffgaff Unfortunately I can't as twitter want to send a text to verify my account so I can send dms but as I have no signal I can't receive the text 🙄

  • Helen_Breese Helen Breese (@Helen_Breese) reported

    Hi @giffgaff I spent a month waiting for you to send me a replacement handset, you've sent me a faulty one, please can someone reply and actually help?

  • Teresa_M73 teresa (@Teresa_M73) reported

    @giffgaff yet again no signal at all in TN12 6 postcode. No warning. Impossible to do anything that requires a mobile passcode. Absolutely ridiculous as lost signal for several days last month too.

  • samwich2 Sam I (@samwich2) reported

    @giffgaff Ah, I can't send a DM as twitter want me to re-verify my account by sending me a text and I have no signal 😭. I have been at 3 different postcodes over the day and all have had no signal.

  • 1benballer Ben Baller (@1benballer) reported

    @TheMcVariations @giffgaff Hi Dan, I believe this was a reported issue. Is it still ongoing?

Map Check Current Status