Giffgaff Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 05: Problems at Giffgaff
Giffgaff is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Internet (41%)
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Wi-fi (28%)
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Phone (22%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Croydon, Greater London, England
The most recent Giffgaff outage reports came from the following cities: London, Poplar, Ealing, Coldblow, Hackney, Wembley, Croydon, Surrey, Dagenham and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Poplar |
Phone | |
| London |
Internet | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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☃️🎄🦌loucathwil🧵✂️🧸
(@Loucathwil) reported
from
Bexleyheath, England
R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad
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Neal D'Cruz
(@nealdcruz) reported
from
Bromley, England
@giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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gracialnation
(@GracialNation) reported
from
Hackney, England
@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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Unotheactivist
(@kiers__) reported
from
Islington, England
@RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Katy Whitton
(@katy_whitton) reported
I can't vote!!!! My #Eurovision call keeps being cut off. How rude @giffgaff - Just because I'm not voting for your favourite
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jamie
(@statement2020) reported
@dalehay @giffgaff @ShitUserStory As a customer who has run out of data I need some data So I can top up my data
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Shaun
(@swallygray) reported
from
Paisley, Scotland
@giffgaff hi there, I am looking for some guidance in relation to a phone I would like to cancel, any help would be appreciated
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giffgaff | The mobile network run by you
(@giffgaff) reported
@charlottevslife We're very sorry to hear this, Charlotte-Louise. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade
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DEEPDOWNDIRTY
(@DeepDownDirtyRL) reported
@giffgaff I am having massive issues accessing my online account. I requested a new sim after losing my phone (now found) and activated it but when I try to set up a new password I am told there are multiple account associated with my email address. Help!
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Astrid Johnson
(@jaffameister) reported
cool, just had to mark myself down as male to change my giffgaff settings because apparently there's a number on my provisional license that says i'm a man
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DEEPDOWNDIRTY
(@DeepDownDirtyRL) reported
@giffgaff PLEASE can you help me? I can't access your community because I cannot access my account. I have DMd you :( I am totally stuck!
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Aidan Hawkins
(@AidanHawkins98) reported
When GiffGaff expects me to put £10 credit down just to vote on Eurovision 😭 #Eurovision
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eileen
(@yellow9776) reported
@giffgaff im angry i cant use my phone goody bag paid but saying no credit cant login either frustrated
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Solomon 🇧🇬🇩🇰🇫🇷🇷🇺🇧🇪🇺🇦
(@SolCuthbertson) reported
from
Edinburgh, Scotland
I can’t vote because Giffgaff has stupid rules, someone spend a fiver voting for France for me please x