Giffgaff Outage Report in Croydon, Greater London, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (53%)
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Phone (20%)
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Internet (18%)
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Total Blackout (7%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Giffgaff outage reports came from the following cities: Bromley, London, Hackney, Hammersmith, City of London and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Hammersmith |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
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@Love_SE4💙
(@Love_SE4) reported
from
London, England
@giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back
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Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
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gracialnation
(@GracialNation) reported
from
Hackney, England
@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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Neal D'Cruz
(@nealdcruz) reported
from
Bromley, England
@giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx
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Neil Jackson
(@drneil667) reported
from
Harlesden, England
@blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.
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🍎Corona🍎******🍎(****/****)
(@CoronaSinger) reported
from
Stratford, England
@giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Quammie
(@Helen_Quammie) reported
@giffgaff Can you help me gain access to my online account as i am trying to reorder a replacement micro SIM card for my number '0797 683 3686'.
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Mıchæl ▪ ᴮᴿᴵᴺᴳᴏɴᵀᴴᴱʙᴇᴇʀ
(@bringonthebeer_) reported
@callmelamb You may know this already, but bear in mind any mobile network that isnt O2, EE or Vodafone will be a "virtual" network that piggybacks on one of the main three. Sky, like GiffGaff, uses O2, so if it's coverage you're after, you may find better options elsewhere
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Russian Warship: ***🌻
(@Jonstackpool) reported
@VodafoneUK Hey. Masts go down. I understand that. Stuff happens. But what I didn't realise was that your customer service SLAs were below those of GiffGaff. Not an irate user; just a disappointed one.
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nemopop
(@nemopopp) reported
@tescomobile Nothing. Bought phone outright 4yrs ago, £8 pcm with Giffgaff since-not one problem in 4yrs
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Ergun Kazali
(@Ergun_Kazali) reported
@shirleyjones999 @giffgaff No, they piggyback on O2’s network.
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Tony_R 🇵🇸
(@Tony_Ryan1892) reported
@giffgaff Yes unfortunately their advice hasn't improved my signal at home or all the deadspots around the city
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James
(@JimJamming) reported
@giffgaff hi is there a reason why I'm getting next to no service even when it says I've got full 4G? Doesn't seem to matter where I am! Certain tasks are almost impossible. Won't load videos. Or allow me to do a speed test. Websites take ages to load.
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Amy
(@keithhlorraine) reported
@giffgaff @O2 do I complain to you or O2 about the lack of service in my area. It's been a over a month now!
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shirley jones
(@shirleyjones999) reported
@giffgaff @UswitchUK Please could you advise. I need to prove (it's vital) that we did not receive a certain call on a certain day. Your rep said that there is no way you can help, as you do not keep a record of calls received by the phone, only a record of calls made from it. Is this correct?
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giffgaff | The mobile network run by you
(@giffgaff) reported
@Tony_Ryan1892 If you are still having issues after our agents response we would recommend getting back in touch with them through your case, to see if there is anything else they can advise, Tony - giffgaff Jade