Giffgaff

Giffgaff Outage Report in Croydon, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Croydon, Greater London, England 05/21/2024 08:50

May 21: Problems at Giffgaff

Giffgaff is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Hackney, Belsize Park, City of Westminster, London, Surbiton, Bermondsey, Croydon, Hounslow, Islington, Twickenham, Chislehurst, Sevenoaks, Ealing, Lewisham and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomHackney E-mail
United KingdomBelsize Park Phone
United KingdomCity of Westminster Internet
United KingdomLondon Phone
United KingdomSurbiton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • denisdevlin1 Denis Devlin (@denisdevlin1) reported

    @giffgaff Yes guys was told to check the network updates for reports of service interruption in my area.....well obviously there is ......🤳

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Kawa11Qt Oh dear. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • onlytruejosh Josh 💙 (@onlytruejosh) reported

    @xanpagebrown @BradMcA Biggest issue with Giffgaff for me is that Sky Mobile and O2 direct offer much better deals - O2 in particular if you like the O2 Priority rewards. Usually they do 10GB @ £10/mo Granted that's on a contract, but still.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @discocampbell We're very sorry to hear this, David. Please can you provide your full UK postcode via DM. So we can check for issues in the area - giffgaff Jade

  • Fudgel11 Mac :: Scotland (@Fudgel11) reported

    @peejay_adams Ah okay, I'd hoped a solid year would be good enough to allow me to pay them £40 a month, but it's not. So yes SIM only was a route I'd considered, a prev post about this, GiffGaff came out as no1 for most folk as best SIM only deal/service. I wanted a fancy phone. My bad

  • sofiasoarex bitchonly (@sofiasoarex) reported

    @giffgaff My mobile phone as from yesterday has stooped getting incoming messages and phonecalls. Also cannot ring or message out. I live in Blackpool area postcode FY4 2BL. Having trouble with the signal???

  • ItsLethalMC Lethal-Mc (@ItsLethalMC) reported

    @giffgaff your services are not working. Cant send texts.

  • bitoclass Paul #DistantSocialising (@bitoclass) reported

    @giffgaff Thanks. All those APN settings were already correct, and I tried uninstalling and reinstalling the app earlier. I also tried deleting the saved Wifi Extra network and re-adding it after reinstalling the app. No luck yet, still the same error.

  • Oweizzle ºᒍᗩIᔕEᑭᕼ ♂ (@Oweizzle) reported

    @giffgaff I DM you as its not working

  • peterkin1010 Peterkin2020 (@peterkin1010) reported

    @Ker_Anderson @jmcomms @VodafoneUK They were all equally bad back then. The DWP used to use 0845 numbers which all networks charged aroind 50p a minute to call. And yes GiffGaff caught me again in May 2012 when my £10 'goody bag' ran out. Topped up again and they clobbered me for 25p a minute calls.