Giffgaff

Giffgaff Outage Report in Croydon, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Croydon, Greater London, England 11/25/2025 03:05

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (62%)

    Wi-fi (62%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Croydon, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Poplar, Hammersmith and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoplar Total Blackout
United KingdomHammersmith Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomPoplar Wi-fi
United KingdomPoplar Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • xdschoonx dschoon (@xdschoonx) reported

    @giffgaff sorted out my problem fast professional support .... appreciate JohnCare

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @xannov Hi Simon. This is not something we support, and we have no current plans to do so - giffgaff Jade

  • josephjscollen Joe Scollen (@josephjscollen) reported

    @Baz92037485 @giffgaff Had a refund for the month! Great customer service from @giffgaff. Very understanding! May I add this was the only time I’ve ever had a problem during the years!

  • Andrew50139839 Master james (@Andrew50139839) reported

    Is there any any women on here on the network giffgaff on their mobile

  • AndyPayne67 andy payne (@AndyPayne67) reported

    @giffgaff Your customer support is appalling, I urgently need to top up my son’s phone and cannot speak to anyone. No one returns messages, 24 hour sla is very poor. If this doesn’t get resolved quickly, I will take our phone numbers to another provider.

  • mikekmale Uncle ******** (@mikekmale) reported

    @giffgaff in Poland and my credit runs out. Add £10 and that's gone within 24hrs. All apps shut. Now I'm in the airport relying on crap WiFi and can't make any calls. Thanks.

  • stillawake Joanna Booth (@stillawake) reported

    @ChopsyBristol They are so rubbish in Bristol. I'm on giffgaff, which uses O2, and as soon as I leave my house it all falls apart. I had 3G outside City Hall the other day. I could never play that Pokemon game around the city because the internet was so bad. #FirstWorldProblems

  • mr_bridger ROSPITALITY (@mr_bridger) reported

    @giffgaff Got a mast issue near me (so says your site), any way to find out when it might be fixed? CV56UB. 👍

  • chickennrice00 Dave (@chickennrice00) reported

    @giffgaff Hi I need some help can you reply back to my dm

  • benno44775 Beano (@benno44775) reported

    @EmrysMordin @giffgaff Hi em this was a temporary problem they had with their goody bags. It should work fine now 😎