Giffgaff Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes SE25.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Giffgaff outage reports came from the following cities: Wandsworth, Sevenoaks, Hounslow, Islington, Cricklewood, Paddington, London, Tower Hamlets, Teddington, Croydon, Hackney, Lewisham, Catford, City of Westminster and Orpington.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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CW McGinnes (@CWMcGinnes) reported from London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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ric (@ric_mc) reported from Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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ric (@ric_mc) reported from Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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Sofi Summers (@sofiloco) reported from Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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RAVEAUD Emmanuel (@Maliwil) reported from London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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Brad (@BRADBFC1889) reported from Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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(high-room) (@hyrume1) reported from Hounslow, England
@giffgaff your mobile services are ****
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Neal D'Cruz (@nealdcruz) reported from Bromley, England
@giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx
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☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England
R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad
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Cr£am (@EdoreFaine) reported from London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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DJ Rowland Samuel (@djrowsam) reported from Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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gracialnation (@GracialNation) reported from Hackney, England
@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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Karen Reekie (@catskidschaos) reported from Richmond, England
If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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Unotheactivist (@kiers__) reported from Islington, England
@RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit
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Tronald Dump. (@TronalddumpUS) reported from London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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Laura Summers (@LauraSummersNow) reported from London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
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Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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meg (@Muvaharris) reported from London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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Jordan Revell (@jordanrevell) reported from Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Davies (@philipp06783381) reported
@reazemon @giffgaff We’re in exactly the same situation. No service for two days and no further updates. Appalling service.
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Sheikh Ahmed (@SheyxAhmed) reported
@giffgaff I've lost signal all of a sudden. And manually connecting does nothing.
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VeganJo🌱 (@joannalivelife) reported
@giffgaff yesterday my old number was meant to be transferred from O2 to giffgaff. I understand there’s a problem with that, but I’ve had “no signal” for 28 hours: unable to text, call or use data. My account says I have no goody bag but I purchased one last week. Help please.
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giffgaff | The mobile network run by you (@giffgaff) reported
@gibby26 We don't have any recent messages from you, but if you have an open case please send us a DM with your case reference number. We understand how stressful this must be for you, and we want to help get your issue resolved ASAP. - giffgaff Megan
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giffgaff | The mobile network run by you (@giffgaff) reported
@Robdeespania Oh dear. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade
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A Slightly Off Coloured Bruise (@supermonkey77) reported
@giffgaff my sons account has been hijacked and locked so we cannot get access. Would you be able to close it down or at least stop all payments?
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Beano (@benno44775) reported
@SarahRBardell @giffgaff Hello Sarah I am reading that there are a number of problems with this at the minute
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Reaz (@reazemon) reported
@giffgaff I have transferred my number from O2 to Giffgaff. PAC sent and transfer in progress - have ZERO network for last 2 days & ghosted by your CS team. No response on any of my multiple messages and support tickets. Save me from this misery please. Regret switching, shame!
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Gibbo (@gibby26) reported
@giffgaff It's only frustrating, I'm unable to do my job while my phone is out of action. 'Not registered on the network' since this morning.
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VeganJo🌱 (@joannalivelife) reported
I need it sorting ASAP. No customer service support. @giffgaff