Giffgaff

Giffgaff Outage Report in Croydon, Greater London, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Croydon, Greater London, England 01/27/2026 13:45

January 27: Problems at Giffgaff

Giffgaff is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (54%)

    Wi-fi (54%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Croydon, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Hackney, Poplar, Bromley and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Agathi0usssss Agathe (@Agathi0usssss) reported from Hackney, England

    Am I the only one having Data issue with @giffgaff ! Every time it says my 3G is on but it doesn’t work at all 😡😡

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • SophieGudge_ Sophie 💕 (@SophieGudge_) reported from Stratford, England

    @l0ulaa I had this issue in Lincoln with Three... had to change to giffgaff as it was so bad!

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Agathi0usssss Agathe (@Agathi0usssss) reported from Poplar, England

    @giffgaff It’s ain’t working since yesterday afternoon I have tried to disconnect and reconnect it ain’t working and the network seems to be fine where I am right now 😡 I’m paying £25 to have unlimited and right now it isn’t!

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Family visiting needed a local sim. Got @giffgaff prepaid & activation was simple & fast. Catch is you need to get a voucher or credit/debit card to load selected bundle as store could not help and needed browser access to activate sim and load bundle. Otherwise 5 stars :)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Tcorona35 Teresa Askew (@Tcorona35) reported

    terrible service from @yorkshirebank. Step mum banks with them and can’t receive text messages from them only (they say it’s @giffgaff and GG say not). Codes coming to me, i send on and still the account is locked and she’s getting nowhere on the phone. Time to change bank!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Wedge Oh dear. There are no known issues with our log in systems. What error are you receiving when you try to log in? - giffgaff Jade

  • carsandtractors Mo (@carsandtractors) reported

    @giffgaff Why are Christmas trees so bad at sewing? 🪡They always drop their needles! #giffgaffmas

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Streather That's odd. Please try clearing the cache and cookies on the browser you're using, or try again from a different browser and let us know if you're still having issues. - giffgaff Janine

  • therealgem87 •gem• (@therealgem87) reported

    Hi @giffgaff I have had 3x direct debits coming out of my account that I didn’t authorise, there is no customer service number to call. My bank has advised I speak to you. Where can I take this matter to get it resolved? Thank you.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @aIIexx_ We're sorry about this Alex. What issue are you having? Have you returned a phone to be repaired, or to be recycled? - giffgaff jeanette

  • sirlestweets Dr. Sir Les (@sirlestweets) reported

    Dear businesses, if you spam me on Christmas Day with junk mail about your online sales, products or similar I will block you and never deal with you again. I’m warning you especially @thread and @giffgaff and you @BulbUK

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Malcy7 We're sorry to hear this, Malcolm. Please send us your full postcode and we'll check if there are any issues in your area. - giffgaff Janine

  • paulstpancras PaulStPancras ⌛#NHS #COP26 #Rejoin #NoHS2 🇪🇺 ©™ (@paulstpancras) reported

    @AgiBergman @AnyVan @bt_uk We're with Vodaphone for broadband, but also use different mobile providers. We found Virgin broadband a rip off and EE, due to links with BT, a disappointment. We'd both been with T-Mobile and Orange for a decade but EE/BT sucks. We use GiffGaff, Voxi, 3 & Vodaphone mobile. 😎

  • therealgem87 •gem• (@therealgem87) reported

    @giffgaff This is the problem, I don’t. I did (what I thought was) a one off pay&go top up on my stepdaughter’s phone which she doesn’t even have anymore, yet there is now a DD/standing Order on my account where you are taking £10 a month, since October. I have no account &nor does she