Giffgaff Outage

You left us no choice @virginmedia @virginmobile and as a direct result we have all moved to giffgaff. Even a bank will send out lost login details to do this to recover my account. Bye

@grumpyincambs @virginmedia @Ofcom @giffgaff Why you so angry lady... It's technology, it has hiccups. Calm down, maybe it's better they stop having such an angry customer.

@giffgaff I need to get my old number back ASAP please help me! I was on your service with my old phone.

@giffgaff have had no service for 3 hours now. Manually selecting a different network doesn’t work either.

…and, relatedly, my phone number just finished transferring to giffgaff and I recieved a text message! Now I can do 2-factor authentication again and order takeaway and taxis without fearing that they'll get lost and never arrive!

@IainDale @VodafoneUK Get rid of that shit!! You want to go Giffgaff...

@giffgaff hi guys. Swapped my sim over on my mums phone 2 days ago and both phones are now inactive. Not had a response from the community at all - please can you help ASAP as she’s without a phone now. Thanks

@giffgaff and @Apple why is it whenever I turn on my data and the app I wanna use on my data I come off the setting and go on to the app to find out my data switched its self off! It’s been doing this for AGES help me please!! And both of your support parts DONT WORK!

@EE yes but i keep getting texts saying its taking longer etc. i'll need a working service over xmas for work so will have to move to giffgaff if u cant fix it

@Joey_E6 @O2 @VodafoneUK @giffgaff @TalkTalk @DirectMobilesUK @EE I’m with EE, absolutely hate them. Signal is terrible as well as poor customer service

@RickyD_09 @O2 @VodafoneUK @giffgaff @TalkTalk @DirectMobilesUK @EE @EE are useless with current customers. Rewards for being a new customer are always better! Free agent Burwood signing on soon!

@giffgaff Hi, no are reported on the site, but I've been in contact with several Giffgaff, O2 customers and none of us have signal. Manual roaming allows me to see other networks but not connect.

@giffgaff Hi, got no service in some parts of the IV40 area. Can you check this out please.

@ThreeUKSupport No network issues offered a booster box which has made no difference now in the hands of the ombudsman while I enjoy coverage with @giffgaff

@ThreeUKSupport so you text me asking to call. BUT I can't because I don't get signal. Wait for the ombudsman in the mean time I'm joining @giffgaff

@bookwormmumof2 I ditched O2 at the earliest opportunity. Worse mobile phone company I’ve ever had the misfortune to deal with. As the Telefonica network is the best around here we moved to Giffgaff. Never looked back.

@Nat3006 @giffgaff Allow up to 9pm. When your sim goes off, you know porting has started. Reboot every 30 mins from there on till full signal resumes.

@deanrmarsh @ThreeUKSupport Buy a giffgaff SIM card, open a web chat, type a question/issue........ get a message saying everyone is busy try later!

@kennabjones o shit lol I have giffgaff and I had my 4G they only charged me 20p per MB £2 is insane

@giffgaff I’ve gone through all that for the last few days, I just want a phone number to speak to someone! I joined giffgaff for the good customer service but I’m starting to wish I didn’t.

@ThreeUKSupport I have a dead lock letter your not interested in resolving the issue just fleecing me out of £42 for a phone I can't use at home. Now using giffgaff sim only and getting more value for £10 than you gave at £42

@giffgaff So having waited 2 days for phantom deliveries im supposed to hang around and put my life on hold for a further phantom delivery on wednesday. ABSOLUTELY NOT ACCEPTABLE

@giffgaff Nothing on there to solve my problem which is the sheer ineptitude of gg/dhl. Neither youselves or dhl permit customers to actually talk to a human rep of their organisations which thereby tells a tale

@giffgaff Bought refurb phone, dhl have been shocking, 5 days later no phone, cant speak to a human at gg or dhl. please cancel phone, shocking service

@giffgaff signal is pretty shit tbh.

@m1ke_ellis I used to like giffgaff but o2 service was crap were we live . No signal in house or garden

@imlosingctrl I got a refurbished phone from giffgaff - super cheap, reliable, good service etc xx

@giffgaff NO TEXT OR EMAIL TO INFORM THAT MAST HAD BEEN REMOVED ITS DISGRACEFUL THAT NO ONE INFORMED US ,MY RECEPTION IS NOT GOOD AT ALL ,CALLS CRACKING ,CALLS DROPPING NOW MY MUSIC BEING AFFECTED !!! i pay for a service not half a service !!! mast should not take this long !!

@giffgaff APPALLING SERVICE FOR NEARLY 4 WEEKS NOW RECEPTION IS REALLY BAD WAS ADVISED AFTER I HAD TO CONTACT GIFF GAFF THAT MAST BEEN TAKEN DOWN AND REPLACING BUT HOW LONG DOES THIS TAKE TO DO ITS REALLY IRRITATING AS I PAY FOR A SERVICE !!!

@lagadu123 We would ensure that the phones are running perfectly, without any faults, Jane. We do also provide a 12 month warranty with all our refurbished phones, should you encounter any problems at all. - giffgaff Emer.

@n0_userId @giffgaff I asked them, they did it was down to the carriers now as its been released 🤔

@giffgaff Very bad experience with you #giffgaff

@giffgaff I’m changing to a better network now I bought goodybag of £25 and the internet has ended up within 11 days!! very very bad not worth the price. GUYS I DONT RECOMMEND #giffgaff to anyone.🤬

@giffgaffgplan sorry to say that I DONT REALLY RECOMMENDS #giffgaff to anyone. I bought goodybag the £25 but the internet has ended up within 11 days WTF and the last purchase was the same. Time to change now 🤚🏼

.@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

@barnettenergy @Netflixhelps @drbenpotter @virginmedia I have the same issue! The Netflix app on my phone doesnt work when connected to wifi (I use Virgin Media) but it works when I use my mobile data (using GiffGaff)

@giffgaff I though mobile networks had "guaranteed delivery" on SMS messages, and that the network would send messages on when the phone finally registered back on the network. This doesn't seem to happen between phones on giffgaff.

@giffgaff Hi, recently I've noticed a number of failures for text messages to reach the recipient - also on giffgaff, but in a location where their phone sometimes has poor or no reception.

@giffgaff sort your shit laggy mobile data out 😡

@ElectricVandal No signal at home, no signal at Jenny's where I practice music, none at Nottingham Hackspace, none at any point between those. For 2 weeks. Meanwhile I got a giffgaff SIM that works immediately in both of my phones. Oh and coincidentally I had to do phone surgery during it all

Beyond a joke... Sat here with full 4G signal and yet again, @giffgaff network is dead to the world! #PissTake #GiffGaff

@ecarsontc We can then help further via your case as soon as possible - giffgaff Jade (2/2)

@giffgaff Hello. Thanks. I can’t get past the diagnostic page. None of the results describe my issue. I have spent considerable time with Apple but they now say best to return to you under warranty. Warranty has now ended but the issue arose before that, as recognised in an email from you

@wtfbliss @inccog @Tilzys Giffgaff easily the worst provider ee on top

@inccog @Tilzys GIFFGAFF WTF IS THAT PROVIDER

@giffgaff Still waiting on a reply from yesterdays support ticket about this.......

@SophieEB @giffgaff @ThreeUK Worth reading through the @ThreeUKSupport pages before signing with @ThreeUK . They do not provide a good network and if you dare to contact them they will refuse to help and just offer abuse.

@giffgaff No, no never. You can have your chocolate cake but I come with a small dowry of iPhone 11 pro max and AirPod pros

@vikki_w87 @VOXI_UK No I'd left the network to go back to giffgaff, as the network signal iffy where I live. I've left the network over 2 month cancelled and the automatic payment for the second time.

@megsauce Not from the US obvs but if temporarily having a different number isn't a problem, giffgaff are quite good for short term sims! You can just buy a "goody bag" of however much data etc online. I kept my sim and used it when I moved over because I'd used the number already

@SophieEB @giffgaff @ThreeUK @giffgaff good @tescomobile bad To paraphrase Orwell

@k3llz8 @O2 Come to giffgaff. Easy pay-and-go online, phones well-priced with option to pay in installments. They use the same network as O2, though. 🙄

It's always broke ass ******* with their Dell laptops old enough to have a LAN port and got a Giffgaff SIM in their dusty iPhone 6 that they've had for half a decade clowning on ppl who like Android for apparently being poor... always

I’d be interested to hear the thoughts of @ee @vodafoneuk @threeuk @tescomobile @giffgaff @skyuk @bt_uk @btcare @voxi_uk @id_mobile_uk on this issue. Feel free to get in touch as I’m looking for a new provider. @O2 has lost a customer

@IndigoTeardrops against my better judgement, i'm on giffgaff. the worst data signal ever.

@giffgaff can someone please contact me regarding the slowness of my 4g. Its been all week now. I can't log into my account to check anythink. Help please.

@SophieEB @giffgaff @ThreeUK Giff gaff are amazing so good, I switched from another provider awhile ago as I was sick of poor customer service. I haven't looked back on all fronts

ok but this years rewind sucks it’s literally a powerpoint presentation and it looks like a giffgaff ad

DHL ‘customer care’ is the worst customer service I have ever spoken to in my life. @giffgaff you have to change delivery company. These people are letting you down. I’m one day away from asking for a refund

@giffgaff Done, thanks. This is a long-term very frustrating problem for people in Canterbury relying on the @O2 network.