Giffgaff Outage Report
Why is my Giffgaff service not working?
No problems detected
If you are having issues, please submit a report below.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Giffgaff reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Giffgaff compensate me for the outage?
The recent Giffgaff outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Giffgaff if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Giffgaff has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (45%)
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Internet (28%)
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Total Blackout (13%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Giffgaff outage reports came from the following cities: London, Newcastle upon Tyne, Southampton, Eastbourne, Derby, Coventry, Blackburn, Newport, Manchester, Dagenham, Witham, Walsall, Huddersfield, Glasgow and Perth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Southampton |
Internet | |
| Eastbourne |
Phone | |
| Derby |
Internet | |
| Coventry |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Shanks 🔸🇬🇧🇪🇺🇺🇦
(@handysnaks) reported
@giffgaff No contract, flexible and cheaper. If they would permit mobile calls via wifi then they would be perfect! (Selfish ask as I have awful mobile reception at my home)!
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V6xix6V
(@V6xix6V) reported
@giffgaff hi, I was trying to see the status in area DE1 3LD, but couldn't figure it out. Haven't had service for nearly two days now. Thanks!
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The Wall of Wall Street
(@lordmansouri) reported
@giffgaff Bought twice and had problems with activation twice. Never bought again!
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pete
(@pete42158873) reported
Hum. Now there are some words that do not hang well together Three and support staff and service best move i ever made was switch to GiffGaff far better service .
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Tomasz
(@Tomasz49183814) reported
@giffgaff @UswitchUK What's going giffgaff, blackout on 2 phones in ba14 area,
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Robert Beattie
(@THATUncleRobert) reported
@giffgaff not receiving notifications for security logins but receiving texts from longer numbers. What's the issue
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berb
(@robertjohnhill) reported
@giffgaff did my goodybag stop auto renewing or did I do a stupid? I just bought a new one.
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RP
(@Dio_medes) reported
@sleepmancer @jasondmacleod @katystoll Check out the UK's Giffgaff if you want to make yourself feel bad 😬
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giffgaff | The mobile network run by you
(@giffgaff) reported
@JackVTaylor That doesn't sound good, Jack. Please can you provide your full UK postcode via DM, so we can check for issues in the area for you - giffgaff Jade
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sugar ray tyson
(@lukecrawshaw) reported
@giffgaff im trying to change a number between 2 giff gaff sims and I’m having issues could you help?
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Aaliyahzameer
(@aaliyahzameer) reported
@giffgaff how do I cancel my giff gaff
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M̷a̷d̷z̷s̷-̷ ̷(̷L̷y̷n̷d̷o̷n̷)̷
(@MadzsEU) reported
@giffgaff Hi, is there any outage or anything? Had no service for a while now.
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Kerry Little
(@_KerryLittle) reported
@giffgaff Hi are there signal issues my internet is down. Need it back to wfh
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Lola
(@TheirNameIsLola) reported
@giffgaff Cleared out cache and cookies and just tried it in Chrome and Firefox and it's still not getting me to the agent messages section. Could I DM you about my issue?
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Cécile
(@parispagesblog) reported
@giffgaff I joindre giffgaff because I apparently fancy paying for a service that simply isn't running and for which I will not get any refund #giffgaffstories
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Matt Hardwick
(@MattHwick) reported
@giffgaff I got fed up of my son having a full signal and me having non when I’m sat next to him 😤#giffgaffstories
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Balaji V
(@iambalajiv) reported
@giffgaff Only simcard provider that could ship UK SIM card before hand . This was a great help to me 👍
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Naomi Luxford
(@nooplenoo) reported
@giffgaff shocking service, two cases and a complaint open and no contact. No service on daughter’s phone since 5.3.22
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Robert Beattie
(@THATUncleRobert) reported
@giffgaff It's even giffgaff which has the problem all short coded messages
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con
(@cconnnn) reported
@giffgaff Hi - I have had no service on my phone for 24 hours now - tried all of the manual resets, resetting network data etc., nothing working? Is giffgaff network down?
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Bev Boyle
(@BevKnox) reported
What is going on Wednesday: I've had no phone network all day; messages not coming in or out, and now there is #bloodrain. @giffgaff can you help with the former?
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kelly * hibernation mode active *
(@purple_dragon25) reported
@giffgaff because I'd heard really good things about Giffgaff, it was cheaper and much more user friendly than my previous network.
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Lucy Hill
(@HLucyloo) reported
Hey guys would anyone recommend a good network to go with? I'm with giffgaff atm and I keep running out of data it's a nightmare. I used to be with EE but they ended up charging me double what I should have been charged and generally I've just had a bad experience with them.
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kelly * hibernation mode active *
(@purple_dragon25) reported
@giffgaff because I'd heard really good things about Giffgaff, it was cheaper and much more user friendly than my previous network. #GiffGaffStories
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Cécile
(@parispagesblog) reported
Hello @giffgaff Could you please let me know if there was a service issue over the weekend/ until now? I have just received all the texts and voice mails of phone calls I got over the weekend - many from the NHS as I had a poorly toddler. I'm not really a happy customer !
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Gary Mackenzie
(@harlequin_1963) reported
@giffgaff I joined giffgaff because____ They provided a 4g signal in the same area that EE had not managed for over 18 months due to ''aerial maintenance'' problems. I also got 100GB of data for less than EE were charging me for 20GB #giffgaffStories
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Leah-Marie Tyrrell
(@leahhmariee93) reported
Hey @giffgaff I’ve been with you for years and as much as I love your deals etc your signal is shockingly bad, I rely on my mobile data as have no wifi in my flat, but getting sick of nothing working or loading from constantly being stuck on two bars of signal 😩
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Lola
(@TheirNameIsLola) reported
@giffgaff Hey folks. I can send a message to your agents but I can't get to the inbox to respond or look at it. Whenever I go to the link to do that it just redirects me to the Help hub. :(
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Martin Wharmby
(@Fnerk) reported
Any recommendations for reliable, low-cost monthly sims that aren't giffgaff? Tired of having great signal but barely functional internet.
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sans 击 GOT MCR TIX
(@moagirlkisser) reported
@spamllama i am sorry what ******** is giffgaff