Giffgaff Outage

@giffgaff I have filled in the return as the phone is for my daughter and it needs to be a reliable one. I am surprised that the engineers missed the problems on this phone. Home button doesn’t work and the phone is stuck on the set up screen. Learnt my lesson

@TabbyAli1 Hi there Tabby, we've no reported issues. Please try uninstalling and reinstalling the app to see if the resolves the issue for you. giffgaff Natalie.

@lilbopeep28 @O2 If it doesn't work out, I recommend @giffgaff

@giffgaff hi currently dealing with an ongoing issue with your services ....I Emailed you guys however there’s still no response.

@giffgaff I was told my number switched today as I just joined but I don’t think it has 🙈 please help 😆

No phone signal all day on @tescomobile and my @giffgaff phones, so no number in an emergency for my disabled sons school to contact me on. First it was repairs on a mast now its works which will finish eve of 28th. Come on Tesco/O2 sort this out please @O2

@VodafoneUK Whenever I'm back in the UK, I will never use @VodafoneUK again. Instead I will opt for @EE, or @O2 or or @ThreeUK or @giffgaff.

@Chiktaaay Naaaa I’ve never had a bad day with giffgaff uno

@giffgaff Fix it right NOW!!!!!!!!!!!!!!!

@giffgaff I already informed your "agents" FIX IT NOW or I will be asking for compensation for the inconvenience this has caused me! I didn't ask for this

@giffgaff I bought a goody bag and it hasn't started I NEED IT TO START NOW!!!!!!! YOU'RE ABSOLUTELY INEFFICIENT And there's no number to call to get an immediate fix.. this is ******* costing me to much

@giffgaff Thank you for fixing my problem @giffgaff still annoyed that my number has somehow been given out and I've lost £4.50 for no reason to some game company. Please protect our data better! (The number to get a refund is fake, from the company)

@giffgaff service is shit!!

@Mugatool We would advise contacting her bank as soon as possible. We will investigate from our side to see what's happened via her account. Don't worry, we will do our best to help sort this. giffgaff Natalie.

@giffgaff I have contacted them but she needs to know if she has to cancel her card ASAP

@ACCarnall @giffgaff Apologies for all the complications Adam, please direct message me the tracking number so I can look into this issue further for you. Kind regards, Amrick

@ackmage @PhishingAi @Namecheap @Google @giffgaff @facebook @Airbnb @malwrhunterteam @SteveD3 @nullcookies @dave_daves Namecheap is a cluster **** for spammers and the domain is hosted by namecheap with about 900+ other domains hosted on same ip

@giffgaff I've just ordered Moto g7 and SIM .I need to cancel ASAP

@giffgaff What a crock...you should see these people leaving their rubbish and dropping it..sometimes they even sit on the grass within feet of a bin and still leave their rubbish...nearly as bad as the climate change school kids

@hebaBy2k11 This is the only way we can help, we require a case in order to investigate. Please try clearing your cache, cookies and using another browser to see if this helps. giffgaff Natalie.

Hi @giffgaff Please resolve this issue. I am a Loyal Customer and have been inconvenienced this entire month over this #TechIssue on your website. Please don't link me to the chat webpage as I'm unable to use it.

@cakey39 I was told Giffgaff does count as an O2 network but i don't know if that applies here! 😂

@giffgaff screw that voice message then i am not paying £10 to listen to a voicemail wtf 😭

As a regular traveller in the EU, I will have no option but to change network from @giffgaff (The phone - a Moto G6+ running Android Pie - can see the networks, but all are "Forbidden".

Really P'd off with @giffgaff Have just returned from France where, for the third EU trip in a row, my SIM would not connect to local networks. Roaming turned on on my phone. Roaming turned on on my Giffgaff account settings. Have posted on the Community, but no solution.

@EE No bud, basically your network is really bad and am paying to be on that rubbish network... where’s @giffgaff when you need them!

@N_MonkeyUK @EdesonTony Giffgaff and no signal

@giffgaff By which I mean the issue about the credit registering as the wrong amount

terrible customer service @giffgaff ported number to you on Thursday and no calls/texts since then, no customer helpline to phone and zero response from your 'agents'; seems to be an ongoing problem and you're just hiding it away in your 'archive' section

@theanalyst Try @giffgaff Simon. Never had any problems with them that couldn't be sorted out

@aurelmondon @giffgaff Three has a very friendly roaming policy in its feel at home destinations (includes non-EU countries). I have never had to ask for a confirmation of my phone number, so don’t know if they would be more responsive, but you can download your bills from their website

@al_ifriqii @inamohamedx @abellaferguson @ThreeUK Giffgaff is the awnser - OK so some have issues which is the inevitable nature of the beast but credit where due they sort it out quick enough. I'm not in thier pay BTW - trust me I will tear into companies where I need to - just look at my bitter rants with @tescomobile

@Danuals @CPWTweets Mine was delayed by a month. No comms from CPW until I chased. I had a 45 mins to cancel the order and then get a refund. Ordered one from @giffgaff. It’s being delivered tomorrow.

@peaapod__ @giffgaff If you didn’t enter your details no sim swap will happen. If you did then contact your bank now to report a pontential breach as that’s the scammers main aim. If you use your giffgaff login on any other websites, change the passwords on those accounts now.

@ThreeUK Worst network, I’ve been a loyal customer for years but they really don’t make it easy. Speeds in London are dismal, there is no coverage when you need it the most, I will be joining the large crowd of people leaving. Side note: my gf is on @giffgaff, it’s way better + reliable

after switching from giffgaff to voxi, i can say it was a bad choice, judging by the reviews i read online, i thought they would of been a decent network to be with, their coverage is crap

after switching from giffgaff to voxi, i can say it was a bad choice, judging by the reviews i read online, i thought they would of been a decent network to be with, their coverage is whack, time to switch to another provider

@ShadyShergold @EE Giffgaff or Three. I only switched from Three as the signal in Winchester is crap.

@Buzz_Bingo Hello. I'm having problems logging into the mobile application, keeps coming up with a internal error. Using Xiaomi Mi A1 on GiffGaff.

So I’m stuck with speed restricted #Giffgaff and the can’t be arsed to help #O2 . Because the phone ( a second hand gift ) appears to be locked to them I was told it’s unlocked.O2 won’t unlock it unless the original owner contacts them. Well that can’t be done. Nightmare FFS 🤬

Hello @giffgaff I requested a SIM card and received a text saying it was on its way...but it's not arrived 😢 any help with this would be great 😊

@HarrisonRBRadio @FlippinKath @iainlee I could be wrong, but I *think* someone said GiffGaff uses the O2 network...

@iainlee phone contracts are awful I think. We are with giffgaff so cheap to top up etc

@paul_tweedy @VodafoneUK @giffgaff ‘Cept they’re awful too. 😏

@ThreeUKSupport 2 hours on the phone to cancel a £9 sim only contract, wild really. Still not convinced it's actually been processed. Back to @giffgaff I go.

****** #giffgaff there’s getting slower speeds, I get that, but then there’s getting the spinning circle of doom for -at times- 10 minutes just trying to tweet . I think I’ll have to take my £25 to a No speed restrictions deal . Damn we were getting on so well 💔

@bamforthmi @CPWTweets @ytsethunder @BBCWatchdog I’ve just ordered one from @giffgaff. I’ve already had a text message to say it’s been dispatched and will be delivered on Monday. @CPWTweets please take note this is how a company SHOULD treat their customers. Please hurry up and sort out my refund. #lovegiffgaff #cpwfail

@giffgaff I’d love to, but @VodafoneUK are wanting me to pay £400 to get out of a contract, even though they aren’t providing the service I’m paying for 😢 @BBCWatchdog

@giffgaff I am really confused as to why I have less than 1Mb download and upload data speeds and I have 5GB of data. Please fix this ASAP before I am forced to leave this network.

@sheepchase I just did this in August. I chose giffgaff as they had the best coverage in my parents hometown (they use O2 signal). Definitely check coverage maps if you will be anywhere rural!

@giffgaff been with you for 6 years but recently my signal/data speed is so slow or not working at all I think I’m going to have to leave!! 😩

@giffgaff your goodybags are SHIT why am i always on some slow ass 3G come on man, sort it out.

@giffgaff i can't complete my phone purchase after being approved by ratesetter because it now says the phone is out of stock. It should be out of stock because i bought it (at least i'm hoping so). Please help me. No agents have replied to me. This is utterly ridiculous.

@Mykiel_B @giffgaff @RateSetter I've updated my query but i'm not holding my breath. They haven't replied to me yet from my original query. Thanks very much for your help anyway.

@giffgaff I checked. Network in my area was fine. I refreshed, and it didn’t solve the problem.

@Mykiel_B @giffgaff Thanks for replying. Ratesetter haven't asked me to order again, just to approve the purchase but i can't do that. I haven't had any contact from ratesetter or giffgaff to say there is any problem. I'm stuck now not knowing if i should get a different phone or not

@giffgaff @Vodafone you’ve been rubbled with your Stealth charge on your handsets. you are and you know you are charging for handsets long after the handset is paid for and if the customer doesn’t notice they can lose hundreds of pounds

@giffgaff Hi, I'm still having issues receiving text messages

@MarkAsari @giffgaff Yeh bro I am....I've had no issues with them at all

@ciscoaqf yea thats pretty sad though we have one called giffgaff and the give you 40GBs before slowing you down