Giffgaff Outage

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

 No problems detected at Giffgaff

Giffgaff problems in the last 24 hours

Giffgaff Outage Chart

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Total Blackout

Giffgaff Outage Map

The most recent outage reports and issues originated from Croydon, Sutton Coldfield, Solihull, Derbyshire, London, Bolton, Thirsk, Manchester, Brentford, Stratford, Cambridge, Plymouth, St Helens, Dunoon and Wigan.

Croydon Internet
Sutton Coldfield Total Blackout
Solihull E-mail
London Phone
Bolton E-mail
Thirsk Phone

Giffgaff Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:
  • willarcher_ Will Archer (@willarcher_) reported

    @giffgaff What a stupid race we are. Care more about a quick dollar than saving our planet for future generations

  • JohnBeardon John Beardon (@JohnBeardon) reported

    @foxemerson @Three_Is_Broken @ThreeUK @giffgaff @oneplus @ThreeUKSupport Considering it but I moved from O2 to Tree about 4 years ago because I never had data coverage and basically wnt through the same issues as I'm getting now. Telecoms in the UK are ****** for all but the few. Doesn't matter what badge is in the can.

  • ginjin24 carol clements (@ginjin24) reported

    @giffgaff Says I have to register to say my idea so theres no point I'll just look into another network that may help

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @JohnBeardon @ThreeUK @giffgaff @oneplus @ThreeUKSupport They're busy with all the extra support calls. This is the consequences of the poor network and coverage :(

  • _edawsonn Emily Dawson (@_edawsonn) reported

    @giffgaff I’ve added a new bag to my account, not airtime. I didn’t know that this would be an issue to be out of the country

  • CheltenhamGrape The Grape Escape (@CheltenhamGrape) reported

    SMALL BUSINESSES BEWARE & PLEASE RT Last evening we received a call claiming to be a bailiff demanding money for @CheltenhamBC - v aggressive - used @giffgaff 07808586994 number - fraudulent history when checked online - thank you @GlosPolice_SOC for great support

  • demijwatson Demi Watson (@demijwatson) reported

    After my provider and me have notified you that it is fraudulent it seems amazing you have not shut the phone line down or actively looked to stop the problem. @giffgaff @ICOnews

  • demijwatson Demi Watson (@demijwatson) reported

    @giffgaff I am absolutely appalled that you are allowing criminals to actively use my phone line that they have stolen from EE and not shut it down. No customer service it’s an absolute joke. You are aiding FRAUD by allowing these people to use your network

  • JohnBeardon John Beardon (@JohnBeardon) reported

    Day 2 of no @ThreeUK service. Network not available when forcing manual connection. Good job I've got a @giffgaff sim as a backup in my @oneplus 5. @ThreeUKSupport

  • feb12boy So Block Me (@feb12boy) reported

    @JamessReality @EE Couldn't agree more. Rarely any service in my area and I'm stuck with his damn contract for 18 more months. My friends on O2 and giffgaff are getting on just fine.

  • _edawsonn Emily Dawson (@_edawsonn) reported

    @Mykiel_B @giffgaff Basically I can’t call or text. I’ve been out of the country since May, I haven’t had an issue since now. I’ve tried what I can do, I’ve rebooted everything and still doesn’t work. I’ve topped up my credit and still say “oh no you’ve got no credit” even to the payment went in ok

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @monks_lydia Hi Lydia. We are a pay as you go mobile network, we do not offer broadband - giffgaff Jade

  • fishter_uk Graeme Hilton (@fishter_uk) reported

    @Ponder65 @giffgaff Please try an alternative reality. Any remaining problems are yours.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @dohkell We're sorry to hear you're having issues. Please try clearing your cache, cookies and history then try to log in again. Please also try another browser or device to see if this helps - giffgaff Jade

  • akaalanjones Alan Jones (@akaalanjones) reported

    @andyluvv @ThreeUK @giffgaff I’ve got a Rolling monthly contract 20GB (upgraded to 40GB) unlimited calls and text £20 per month. If it’s crap then I’ll go elsewhere lol. X

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Hey @giffgaff since upgrading my phone it frequently says ‘No service’ these days. Apple say it’s not their issue so now I’m looking at you..

  • owenp Owen Philipson (@owenp) reported

    @kazmarston Giffgaff. Like! It's cheap! The website/app is user friendly. Customer service= a community message board! 🤔 Coverage is reasonable

  • SharmarkeAbdul9 shamz (@SharmarkeAbdul9) reported

    @usmanb97 @giffgaff It’s acc a scam. Looks so appealing and cheap but it’s just some outdated network.

  • Talia_13ox Talia Wilkins (@Talia_13ox) reported

    How do @virginmedia get away with charging for a service they can’t provide🙄 internet is down literally every day😂 it’s beyond a joke! Big up @giffgaff for running my house hold right now with stable internet🙌🏼

  • _JonGregory Jon Gregory (@_JonGregory) reported

    @giffgaff When it could have fell down the loo after someone had a poo and still works no no no I just couldn’t

  • _k4mran KJ🤙🏽 (@_k4mran) reported

    Iv got Sky and GiffGaff. Battle of who can be the shittest network provider and Sky ur winning rn u pricks

  • SharmarkeAbdul9 shamz (@SharmarkeAbdul9) reported

    @giffgaff It’s still the same. So annoying. Constantly paying for some slow internet.

  • CarolineSidney1 Caroline (@CarolineSidney1) reported

    as you can't be bothered to reply to a loyal customer @giffgaff could you explain instead to my 13 year old why he hasn't got his birthday present this year courtesy of @dhlexpressuk #willsomeoneanswerthephone @MartinSLewis #2dayswasted

  • KiaThomasEdits Kia Thomas (@KiaThomasEdits) reported

    @kazmarston Giffgaff. Coverage is OK (I think - I'm never sure if I just get sometimes-spotty coverage because of where I live and the fact that I buy shitty phones). Never really had cause to contact them so can't comment on customer service. But they're SO cheap.

  • adz232 Adam Crawford (@adz232) reported

    @giffgaff My posts never get reviewed.

  • zerkaaswill amy (@zerkaaswill) reported

    @GeeNelly Giffgaff and my friend has a contract with 02 and doesn’t have any problems with them

  • chamaraxx nonchalant (@chamaraxx) reported

    Giffgaff has to be the worse network for signal! Deals yeah but network boooooo👎🏾

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • LucyJane789 Lucy Spreadborough (@LucyJane789) reported

    @giffgaff Hi, I've sent a message to your agents. There shouldn't be any issue in my local area so I dont know what's going on.

  • YTVChase NiceGuyAlbi (@YTVChase) reported

    “Giffgaff the mobile network run by you.” That’s probably why it’s so shite with terrible customer service. 😳😂😂 #ads #adverts #thismorning #giffgaff

  • foxemerson Fox Emerson (@foxemerson) reported

    @JohnnyC1983 @Three_Is_Broken @ThreeUKSupport @ThreeUK You should leave Three immediately. I've switched to GiffGaff and the signal is SO much better !!!

  • CapshawJanice Janice Capshaw (@CapshawJanice) reported

    Never use Three in the UK!!! Go GiffGaff or Virgin

  • MauveMemory Confusedicius (@MauveMemory) reported

    Vodafone zameen ke upar bhi theek se nahi chalta hai and here giffgaff type local okay-ish network gives 3G beneath the ocean. Bataiye.

  • stax97 Liam O'Rourke (@stax97) reported

    @giffgaff No option for my issue but have picked one and sent a message about my problem

  • stax97 Liam O'Rourke (@stax97) reported

    @giffgaff ok this is driving me mad. Unable to reset password. Ask for a text, dont revive one. Email option, just get sent back to reset page. Help!!

  • jacquic71 JacquiC (@jacquic71) reported

    @giffgaff struggling to login. No texts/emails being sent so I can reset password

  • aandpbikephoto 🏍📷A&P Bike Photo🇬🇧🏁 (@aandpbikephoto) reported

    @musicMagpieCS I had advice from my network Giffgaff and 2 codes neither worked. I needed a more up-to-date, inexpensive 2nd handset for the business I have started. What a headache this has been!

  • doyourworstbaby Lacey (@doyourworstbaby) reported

    Lol I ordered giffgaff Sims and I never came Or maybe it did and someone three it away **** knows

  • disgruntledtory David Ward (@disgruntledtory) reported

    @AvrilWatson @Three_Is_Broken @ThreeUK @ThreeIreland It is absolutely shocking here whiuch is wht I changed to @giffgaff @threeuk are so bad that there is an account here dedicated to calling it out @Three_Is_Broken

  • KanjiNasir Nasir Kanji (@KanjiNasir) reported

    @giffgaff I’ve had issues topping up my balance with my card repeatedly. How do I fix this

  • sirebel Quisquous (@sirebel) reported

    Last time I shall be using @VodafoneUK. Their network is rubbish, their customer services are non existent. Better off with giffgaff as expectations of customer service already set low.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @britishlou12 Hi there. We have no plans to support this at the moment but this could change in the future - giffgaff Caitlin

  • Rebbie_Shane Rebecca-Shane Rhodes (@Rebbie_Shane) reported

    Im so tired. The baby won’t stop crying. Waking up every damn hour to cry. I’m mad. She’s mad. Tried everything. Streamed her music on YouTube in the hope she would sleep better. Still woke up. I woke up to texts from @giffgaff saying I used all my data. I forgot to turn WiFi on

  • HAM44Strip ɮօʊռƈɛɮǟƈᏦ ǟʍʏ💗 (@HAM44Strip) reported

    @giffgaff On checking the area status coverage, it says there is a phone mast not working 🙃

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @My6Percent You should be able to use your giffgaff SIM card in the EU with no issues, just like you would at home. As long as you haven't already been roaming in the EU for 63+ days in the last 4 months and you have your roaming switched on in your phone settings - giffgaff Jade

  • HAM44Strip ɮօʊռƈɛɮǟƈᏦ ǟʍʏ💗 (@HAM44Strip) reported

    Wot is up with Giffgaff today 😲 the signal keeps on dipping 🤔 @giffgaff

  • Nazzyyy123 Shoheb (@Nazzyyy123) reported

    @JunaidMiah2000 @giffgaff Stop ruining the service for others 😂

  • DanielBolland8 Daniel Bolland (@DanielBolland8) reported

    @Mick20191 @giffgaff If you do I think they cancel your service

  • clairescatwalk Claire Wilkinson (@clairescatwalk) reported

    @VOXI_UK @giffgaff Still "no service" and no reply to the DM I sent 8 hours ago... I've now been without a working number for over 24 hours (which should have transferred yesterday) and I've been given no indication from @VOXI_UK on how, when or if this will be resolved. Awful customer service.

  • G3nic Gary Sims🇬🇧 (@G3nic) reported

    @strawb3rrycats The only thing that giffgaff hasn't got is customer service...

  • ct_rodrigues Carlos Rodrigues (@ct_rodrigues) reported

    @EE your signal is terrible. How can I be in central London and not get a signal. I'm on business tariff and get cut off on business calls because of your signal. Wish I had stayed on @giffgaff

  • clairescatwalk Claire Wilkinson (@clairescatwalk) reported

    @VOXI_UK @giffgaff Over 24 hours without a working number, despite selecting yesterday as my switch date... and I've still had no to reply to the DM I sent this morning - apart from an automatic reply, which was really unhelpful. Not a great way to treat a new customer!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @PapaBoab Hi Robert. You should have no issues using a giffgaff SIM card in any unlocked phone. We recommend that you double check this with the phone manufacturer/retailer to see if their phones are compatible - giffgaff Jade

  • robyngreenwood1 robyn greenwood (@robyngreenwood1) reported

    @giffgaff Ive just paid £20 for the ultimate go slow. This is not acceptable.

  • _edawsonn Emily Dawson (@_edawsonn) reported

    @giffgaff I’ve tried both still not working

  • G0ROC RADARS (@G0ROC) reported

    @giffgaff As already mentioned, SIM already received and in use, though it was ordered by an existing customer using registered email, address, etc.

  • _edawsonn Emily Dawson (@_edawsonn) reported

    @giffgaff I am having problems trying to top my phone up or it won’t let me on my account. Keeps saying website not recognised.

  • G0ROC RADARS (@G0ROC) reported

    @giffgaff I just ordered a SIM for my wife, which has now been activated. However, there was no mention of any rewards for your "refer a friend" scheme. I have been a customer for a while now.

  • G0ROC RADARS (@G0ROC) reported

    @giffgaff I just ordered a SIM for my wife, which has not been activated. However, there was no mention of any rewards for your refer a friend scheme. I have been a customer for a while now.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jasuk1970 Hi Jason. We're sorry to see that you're having issues. There's no issues with our site at the moment. We would suggest contacting IT support in your office. - giffgaff Emer.