Giffgaff Outage

@giffgaff I have an urgent security problem but I cannot get support. Please help!!!

@giffgaff hello @giffgaff I have an urgent security problem and I cannot get any support. Please help.

@giffgaff I’m desperately trying to start my queued goodybag early as I’ve run out of data but it’s not working! 😭😭 please help me :/

@giffgaff I only activated my sim with you earlier in the week and have had no service all day. Not a great start...

@dandub86 That's strange Dan. If TSB is the only app you're having trouble with, and your data is otherwise working fine, it is likely to be an issue with the app. - giffgaff Janine.

Oi I’m so confused ??? So I got a GiffGaff SIM card sent to my house with my business POBOX as the address ?? Wtf, I never ordered this ? How did they know my business address ???

@giffgaff I’ve been having a problem with my data/signal with you guys. It comes up with no signal and no it’s officially come up with No Sim. When I use my data it cuts out or uses 3G not 4G which is what I pay for. Any ideas why?

@Willho2 We're sorry to hear this. Please DM us your full postcode and we'll check if there are any issues in your area. - giffgaff Janine.

@giffgaff Hi Have you guys had problem with network Tooting area London last few days?/ My 4G and 3G isnt working at all...

@giffgaff Totally cheesed off with your sale of Refurbished phone procedures. 2 phones ordered. BOTH not as described and the only thing I can do is send them back for evaluation. (10days) Your service is letting you down guys. Tempted to leave and go back to EE!

@giffgaff Avoid this like the plague. Bought 2 x apple xs phones both in a right state. Now I see there is small print on the website which appears to undermine the "no quibble returns" OMG giffgaff. WTF.

@giffgaff So I have purchased 2 refurbished phones from you guys. 1 x good and 1 x Like new. Good device has a crack & Like new has scratches on the screen. certainly not pristine. What a Terrible refurbish experience guys! Both phones will be returned and bad reviews to follow!

@SMARTYMobileUK just changed my provider from Giffgaff to @SMARTYMobileUK and the coverage is terrible I keep getting 'data usage alerts' no signal Not very happy #mobilecoverage

I have an appointment with my surgeon and i forgot my phones moving over to giffgaff today from o2 so as its not working im using the hospitals wifi and its just told me i cant go on am as its 'pornography' hahahaha! Oopsy🤭x

I can't call a human and your message system is AWFUL/website is a joke! DM me so I can sort this, you can fix my FAULTY phone that you sent to me and we can get on with our lives. ASAP! @sladerhosen @giffgaff

@giffgaff Hi we have had no mobile signal in our area for a few days now. Is there a problem with signal in some areas at the moment? Thanks.

Does anyone know how Virgin Mobile stacks up data-speed-wise against their parent network EE? I worry it'll be another GiffGaff/O2 scenario where traffic appears to be treated worse.

@DavidJEWood This Samsung Galaxy A10 isn't bad. 32gb of memory is good, as is the 80gb I get off GiffGaff every month - I never get anywhere near using up my data allowance - for only £25 a month...

@ThreeUK My network doesn't work every week, if I ring up about it three they keep me on the phone for hours to waste my time doing the same basic checks. I use giffgaff even though I'm imprisoned in a contract with three. Don't buy three folks!!!

@MeloDotty @giffgaff May Shaun have mercy on their poor doomed souls

@giffgaff why is data so slow during the say then it come to 9pm and it speeds up again why is it not at a constant speed like come on go to watch a video at 11am and it buffers at 240p and then in the evening i can watch 1080p no buffer no issuses

@giffgaff @giffgaff Just got a refurbished iPhone mobile SE £150 but after 2 weeks had a faulty battery. Sent it back & U just emailed to say it will cost me £250 to fix? #Faultymobile what's going on? #consumerrights

Changed to giffgaff a few days ago and I've legit had nothing but trouble since

@butterflymindE We're sorry to hear this. We're not aware of any issues with members logging in, so please reply with the error you're receiving when trying to log in and the error you receive when trying to reset your passwords. - giffgaff Jeanette

Just to follow up, I have tested sending and receiving texts to my boyfriend (also on giffgaff) neither of us have received anything. Please can you tell me how I can fix this issue?

@giffgaff hiya, are there any issues receiving texts in the E2 area? I haven’t received one I’m expecting from my doctor’s surgery, but they say they have sent it twice now

@giffgaff me, my partner and his mum all can't log in to our accounts! Different browsers, the app, WiFi, Mobile data, nothing seems to help. If we try to change our passwords we get an error. Any idea what's going on?

@CAslett97 That's not good, Charlie. Please DM us your full postcode and we'll check if there are any issues in your area. - giffgaff Janine.

6 days without mobile signal. Sort it out @giffgaff. Jokers.

@giffgaff is the worst mobile operator I have ever had the misfortune to deal with. Constant throttling of speeds and terrible coverage.