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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:
  • alfitzi73 fitzgerald (@alfitzi73) reported

    @giffgaff after a recommendation on the @giffgaff website I purchased an unlock code from @MobileUnlocked_ WHAT A JOKE still No code & No reply from emails sent! DONT RECOMMEND CRAP COMPANIES TO CUSTOMERS

  • jkohbk jalila (@jkohbk) reported

    @giffgaff then try and get more money out of them to fix it! If the screen is going funny then it shouldn’t of been sold to me in the 1st place! 😡😡. And there’s no way to contact anyone to speak to them about this matter.. wow What an absolute joke of a company you are!!

  • jkohbk jalila (@jkohbk) reported

    @giffgaff wow may have just found the worst mobile company ever. You have sold me a pre owned phone which the screen keeps freezing and you are telling me that I have to pay nearly £200 quid to fix it, despite the fact the phone was sent out like it !! 🤬🤬 fuming is not the word

  • _binbag 🚮 Peter 🍂 (@_binbag) reported

    someone's broken giffgaff, they're selling the iphone XR at £100 more than the X

  • BomperEfc G C —- EFC (@BomperEfc) reported

    @Yorksims @giffgaff Yep turned off but still used over 2GB thinking of changing networks as never happened on my old network

  • swebby27 stephen webb (@swebby27) reported

    @Re1axinmood @giffgaff @VodafoneUK your right there plus better signal with giff gaff

  • CallumTomz Callum Thomas (@CallumTomz) reported

    @Mykiel_B @giffgaff I've contacted them monthly and it's the same story that the mast is not working in my area. While it's not a GG problem I can't continue with just one bar or no service at all most of the time. Even the data barely works

  • BeffernieBlack Bethany Black (@BeffernieBlack) reported

    @WillM66 @giffgaff @TSB Looking it up TSB doesn’t do them electronically, you still have to go in to the branks which is stupid as they’ve closed most of their branches now

  • daffdaisy #AdoptDontShop (@daffdaisy) reported

    Worshipping the God’s over @giffgaff keeping me alive while the awful uni wifi is down (again!) - just to hope I’ve got enough data to last until they fix it🤞

  • lucafanacc ʙ (@lucafanacc) reported

    @withthedraco giffgaff is the worst part of this

  • princessviki13 boss🔑🔍🚽vikki (@princessviki13) reported

    ok can anyone help a lilbit plz i need to top up my phone before 12am cant call the stinkin council in the morning otherwise all i need is a £15 giffgaff please🤞🏽

  • SjWiLKiN Simon John Wilkin (@SjWiLKiN) reported

    @Mykiel_B @giffgaff So poor. It pretty much means I can’t buy this phone from them now and I’ll have to go elsewhere

  • atotalshunt Best Podcast Machine (@atotalshunt) reported

    @giffgaff Seems odd for singing, with the moving round and stuff. That’s what the “Brittany” mic is for. Don’t worry I couldn’t care anyway the vice and xfactor etc is the worst thing to happen to the British music industry

  • D8Boi Deryck Fay (@D8Boi) reported

    @james_c_ashe Giffgaff only do PAYG, not contract. They have a monthly recurring bundle option paid from your credit or debit card which means you don’t have to worry about topping up. They do everything online, the website is easy to use. Customer care is online only and run from Derry:-)

  • Kerazene Kerazene (@Kerazene) reported

    @Mykiel_B @giffgaff Hi there, I'm getting to the part just after I've entered my bank details and press the confirm button, presumably to have the credit check done and be approved for it. Will try again later and contact support if I have no luck, thanks!

  • TechySquirrel Hakim Squirrel (@TechySquirrel) reported

    @TokenScandi @techpractical @giffgaff International calls are one of the few things I'll struggle with Skype's terrible UI for...

  • CallumTomz Callum Thomas (@CallumTomz) reported

    @GiffGaff Have finally pushed my patience. For 7 whole months the Phone Mast in my area hasn't been working with them saying there's no ETA for engineers to work on the Mast. Sorry but as a network you'd want the problem fixed ASAP not 7months down the line with still NO PLAN

  • TechySquirrel Hakim Squirrel (@TechySquirrel) reported

    So @giffgaff is cheap and cheerful but I'm so tired of the restrictions on SMS (no short code support, no MMS)

  • KadrliakLukas LukasKadrliak (@KadrliakLukas) reported

    @kevupnorth @Google @Android @xiaomi @XiaomiUK @plusnethelp @O2 @EE @tescomobile @giffgaff I think I am gonna take down my tweet, forgot to check APN (access point name, my mobile data are working now fine. But I think some users may experience that issues because I read few articles that not all modems (as I mentioned in my tweet) are working.

  • Helenmarchant9 Helen's Here 👼👼👼 (@Helenmarchant9) reported

    @giffgaff Absolutely, I’m glad he is through this time 😃👌 thing is this happened with olly as well he was turned down the first time look at him now 💪🏻#TheVoiceUK

  • Jac7724 Jackie (@Jac7724) reported

    @giffgaff Windows down Obvs! 🤣 #TheVoiceUK

  • Fatmidkk Lemonlu tae🇹🇷 (@Fatmidkk) reported

    @jiminarchy "Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network." lol

  • 64angel2 angel (@64angel2) reported

    @giffgaff can you sort my Giffgaff gaff problem regarding goody bag and active today but even though sent messages to agent still waiting getting fed up Giffgaff I think it's agent 630 new customer .sixteen years with previous network no probs .not good start

  • tristramharry79 larry11 (@tristramharry79) reported

    @giffgaff hi can someone help I’m trying to cancel a sim contrac I don’t use,have try resetting my pass to login but is not work,any help pls be4 u take any more money from my bank

  • davecrawford84 Dave Crawford (@davecrawford84) reported

    @giffgaff Can this be rectified please as I didn’t consent to this particular charity and was never asked. Thanks

  • davecrawford84 Dave Crawford (@davecrawford84) reported

    @giffgaff Please see previous post from you regarding the incident last December

  • BootBlock ლ(´ڡ`ლ) (@BootBlock) reported

    Those adverts where there's someone giving a rhyming monologue to the camera are really damn annoying and becoming a shitty cliche at this point. #giffgaff #nationwide #gumtree

  • praise_star01 Emi N. Tuedon (@praise_star01) reported

    @giffgaff I'm supposed to be on a 4g network but it's so much slower than or at times the same as the 3g network I was on with EE.

  • richardkirkwood Richard Kirkwood (@richardkirkwood) reported

    @giffgaff After a long conversation, @giffgaff support unequivocally told me that it was not guaranteed that I can access my voicemail from my own mobile when not in the UK. If the local provider does not provide CAML access to 443, there is no alternative.

  • doctor_regtools Michael (@doctor_regtools) reported

    @giffgaff nah, it's an incapsula error message. Looks like lots of people have problems getting to giffgaff due to incapsula who you use for security.

  • doctor_regtools Michael (@doctor_regtools) reported

    @giffgaff 2019-01-17 18:37:28 UTC Your IP176.12.107.132|Proxy IP149.126.74.51(ID 10801) Incident ID: 801000680183665804-526297071936930893

  • lifesoulcool Ruby 👑 (@lifesoulcool) reported

    @O2 They said they can't help hence I came to you @giffgaff

  • O2 O2 in the UK (@O2) reported

    @lifesoulcool Thanks for the information Ruby. If the number was disconnected by GiffGaff, they would be the only network that would be able to reactivate the SIM for you. We'd recommend checking with GiffGaff to see if this is possible.

  • Klhatch_1909 mrs t-rex arms 🙋🏻‍♀️🏋🏼‍♀️🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Klhatch_1909) reported

    @Millieleosmum @giffgaff Ive been with them from almost day 1. No problems, no cold calls trying to get more money, honest and reliable

  • missFke2013 lisa fke brown (@missFke2013) reported

    @giffgaff It states that you have a ten pound goody bag but not activated sim yet but cant as won't let us you had to buy the phone with the ten pound ontop but not working

  • officiallychan #hellomynameis Chan (@officiallychan) reported

    @AnneleyEve Giffgaff for me; though they run on the O2 network, there’s no tandem customer service aspect (or lack thereof).

  • OliverOgg OliverOgg (@OliverOgg) reported

    @allabouthairSW2 @EE @VodafoneUK I tested them all. Vodafone was good, but went with GiffGaff which uses O2. EE was the worst.

  • Hohojanna Johanna (@Hohojanna) reported

    @travellingcoral @AgentK23 Giffgaff OK so long as you need no customer service. Tesco super cheap but systems are clunky. Both 02 network which is not good near me so I reluctantly went back to Vodafone who do PAYG cheap bundles + rewards . 02 do cheap PAYG bundles too.

  • Portac Pelin Ortac (@Portac) reported

    Data is not working again @giffgaff

  • LouOnBrew Lou On Brew 🍺 (@LouOnBrew) reported

    @RGrumpy You might be able to find a network who 'piggyback' O2's signal. Giffgaff, Tesco and Sky are all on O2's infrastructure.

  • Talktomedarlin Nuur (@Talktomedarlin) reported

    @giffgaff my brother didn't make a login, i have the number and can provide details of the payees information to help track it. thanks for messaging back so quickly.

  • mrgater71 Gate (@mrgater71) reported

    @giffgaff please can giff gaff contact me with a customer service number please ASAP thank you.

  • outstanding zander (@outstanding) reported

    @brandan2638261 @policescotland @giffgaff I need ur support number

  • RandleVictoria Vix (@RandleVictoria) reported

    @Millieleosmum @giffgaff Been on giffgaff for over 3 years from 02 and never had a bad experience. Best move I made switching. X

  • Talktomedarlin Nuur (@Talktomedarlin) reported

    @giffgaff my dad wants to cancel charges coming to his account for my siblings phone bill as he does not use it anymore... there is no contact number for giffgaff plus his already sent a message as directed and there has been no contact. Let me know what can be done. Thanks

  • amcrthr Anne-Marie Crowther (@amcrthr) reported

    @emergentp YES. Been on giffgaff now for several years after experiencing appalling customer service from EE. I've found giffgaff to be cheaper (especially as calls and texts are free to other giffgaff users) and I like their flexibility & business model.

  • MissLisaMarie_B Lisa-Marie Burrows (@MissLisaMarie_B) reported

    @giffgaff @thevoiceuk No problem at all. I have followed you.

  • ukayone Paul Hibbert (@ukayone) reported

    @giffgaff phone still not activated. This is beyond a joke now! It's apparent your site has major issues - it's unacceptable for giffgaff to lead people on like you've done me. Issues like this is why I left Giffgaff as my main carrier a few years ago, Giffgaff is all talk and no action!

  • sarahclxrke Sarah Clarke👩🏻‍🦰 (@sarahclxrke) reported

    @giffgaff I have done all of that, but what is the best solution as I cannot be without my phone for work reasons

  • EpicOracle Buubuu (@EpicOracle) reported

    @jonjamesmiller @Rob_Fiehn @giffgaff Hello! I need your help. I used my savings to purchase an iPhone SE online only to find out it had been icloud locked. The seller refused to accept it back. I'm in dire need of your help, please Imei 355433071790699 S/N C39RL0GQH2XM Model A1662 iPhone SE

  • Yorksims John Woods (@Yorksims) reported

    @tom_geraghty @Mykiel_B @giffgaff I would guess (just a guess) it's to allow networks to limit their losses on EU roaming. When you're roaming giffgaff have to pay the foreign network you're using in addition to their usual costs but don't pass those extra charges on to you until you reach the FUP limit.

  • Meeshtress I am the Lau 🧂🔮 (@Meeshtress) reported

    @JohnPlayerNo6 Holy ****! Then yes, £35 is the way to go. Before WiFi I used to use like 25gb a month in my phone but then giffgaff was properly unlimited when they now drastically cap speeds after 20gb usage

  • MuntBmunt Barbara Munt (@MuntBmunt) reported

    @giffgaff Followed 🙂 Horrible start to the week....cheer me up please 😀

  • pauldalrymple Paul Dalrymple (@pauldalrymple) reported

    @EdgbastonPark could not get WiFi to work in hotel - seemed to allow access without security questions & showed as connecting on phone but no actual connection. Own network @giffgaff no signal in hotel either but does work in hotel car park from which now tweeting 😕

  • pauldalrymple Paul Dalrymple (@pauldalrymple) reported

    @EdgbastonPark could not get WiFi to work in hotel - allowed access without security questions and stated connecting by no actual connection. Own network signal @giffgaff not connecting on hotel either.

  • pauldalrymple Paul Dalrymple (@pauldalrymple) reported

    Managed to access own network signal @giffgaff in hotel car park

  • hrobyn_ hollie (@hrobyn_) reported

    I've never brushed my teeth & got ready for work quicker than I did this morning to enter the @BBCR1 @the1975 competition! My texts wouldn't send, GiffGaff didn't recognise me to let me top up but in that 10 mins I DID IT & text 3 TIMES...& didn't win. Dammit 😂 enjoy Gareth! 👏

  • MsKimUmmQF Ms Kim (@MsKimUmmQF) reported

    @ExpatLink @ThreeUK I couldn't use 3 in my own home. Was heavily preggy, high risk & i was told " stand out in the street to get a connection." I told the cs agent to pull another leg. He still insisted i stood oitside in winter n preggy to use the phone. I never used them again. Hello giffgaff 👍🏼

  • elitedigits Incog Nito (@elitedigits) reported

    @giffgaff @ukmail @DHLParcelUK I raised a complaint (3 times) with UKMAIL with no response. Today I sent a phone back to giffgaff, option was replace or refund, due to the disgraceful service from ukmail previous I chose a refund, I dont want UKMail at my door ever again.

  • thoughtsofally Ally H (@thoughtsofally) reported

    @giffgaff I have sent a query. There has been NO NETWORK for over 2 days in my area.