Giffgaff

Giffgaff Outage Report

Why is my Giffgaff service not working?

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours

The graph below depicts the number of Giffgaff reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Giffgaff Outage Chart 05/13/2025 21:30

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Giffgaff compensate me for the outage?

The recent Giffgaff outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Giffgaff if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Giffgaff has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (48%)

    Wi-fi (48%)

  2. Internet (28%)

    Internet (28%)

  3. Phone (16%)

    Phone (16%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Giffgaff outage reports came from the following cities: Alcester, Manchester, Bolton, Edinburgh, Bristol, Glasgow, London, Poplar, Southampton, Leeds, Felixstowe, Nottingham, Birmingham, Croydon and Finchley.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlcester Phone
United KingdomManchester Phone
United KingdomBolton Total Blackout
United KingdomEdinburgh Internet
United KingdomBristol Total Blackout
United KingdomGlasgow Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamBirdRadio Liam Bird 💙 (@LiamBirdRadio) reported

    @giffgaff as a phone network that supports its users to assist and support other users. I will be moving to a different service if you start advertising on GB News. A news network that is looking to divide and promote misinformation. #DontFundGBNews

  • ElspethWebb E Webb 💙 (@ElspethWebb) reported

    Hi @giffgaff You are my mobile network provider. But I will switch service provider immediately if I hear of one @giffgaff or @O2 advert placed on that channel. #DontFundGBNews

  • KathLangrish Katherine Langrish (@KathLangrish) reported

    @giffgaff please don't advertise with or otherwise support GB News. Let's not allow US Fox-news-style tv channels to get a hold in Britain. #DontFundGBNews

  • dr_paul_budd Paul Budd 🇪🇺🇬🇧🇪🇺 #FBPE 3.5%#Rejoin #RejoinEU (@dr_paul_budd) reported

    Hey @giffgaff please don't even think about going anywhere near advertising with toxic Fascist propagandists as we love the service you provide and would hate it if our whole family had to go elsewhere. #DontFundGBNews

  • kd84afc Keith (@kd84afc) reported

    @Martinhambleton @StopFundingHate @giffgaff The way giffgaff works, people come and go, so Martin, too giffgaff you're just a customer who could be gone next month, do you really think they're going to listen to you?

  • JohnHopkins_ John (@JohnHopkins_) reported

    @giffgaff I will switch service provider immediately if I hear of one Giff Gaff advert placed on GB News. #DontFundGBNews #GiffGaff

  • KarlRobinson02 Karl Robinson (@KarlRobinson02) reported

    @JulianneRegan5 @giffgaff It's ironic that you call them fascist while trying to get them brought down in exchange for media that only you agree with. That in itself would constitute as fascism.

  • HazzaGrazza Hazza Grazza (@HazzaGrazza) reported

    @jo_the_hat @dwrtrigs @giffgaff You appear to be an expert at shutting down debate and opinion that differs from your own 👏👏

  • n_riddell Neil Riddell (@n_riddell) reported

    @jo_the_hat @giffgaff Another @giffgaff customer here in full agreement #DontFundGBNews #dontfundhate

  • JohnHopkins_ John (@JohnHopkins_) reported

    @NoakesJon @giffgaff #FakeNews Just like Gammon Broadcasting will provide. Any idiot knows that there is no contract with Giff Gaff. Nice try though idiot.

  • Okbloomer3 COYFI🌹🌹🌹 (@Okbloomer3) reported

    @A_myJ @StopFundingHate @giffgaff Why isn’t he still Potus then? Idiot

  • TonyMac29195546 Elan's Mask (@TonyMac29195546) reported

    @Femi_Sorry @EE Who ******** are you , trying to dictate where they spend their advertising budget ? Take your 45 quid contract and **** off to Giffgaff, they would love you there.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • MaleTechWitch Male Tech Witch (@MaleTechWitch) reported

    @StopFundingHate @notrashcougar Phone network listen to their customers they really don't giffgaff is the only one that has really good service and there is just as many people leaving networks as that are joining them so the fact there are many networks prove that everyone needs to be part of a network

  • mkfrison92 Michele Frison (@mkfrison92) reported

    Hi @ThreeUK. I've been your customer for more than 10 years, but I will switch to @giffgaff or @VodafoneUK if you advertise on GB news. We don't need more one-sided broadcasting in the UK. #DontFundGBNews

  • sirbernardh Rich (@sirbernardh) reported

    I'd like to think that @giffgaff would never advertise with GB News, but should good sense fail them, they'll be losing my custom - morals matter and I won't fund hate. #DontFundGBNews

  • DebbieDebsleo Debs #JusticeForOsimeBrown #OsimeNeedsHisFamily (@DebbieDebsleo) reported

    Dear @giffgaff I have no complaints regarding your service, but if you advertise on GBNews I will switch supplier immediately. #DontFundGBNews

  • katy_whitton Katy Whitton (@katy_whitton) reported

    Hi @giffgaff I've been a happy customer for around a decade now. I know you like advertising your network on television, but if you decide to advertise on GB News you'll lose a customer #DontFundGBNews

  • JonPetreDish Jon Petre (@JonPetreDish) reported

    Hi @giffgaff - just want to make sure that you don't sign a contract with GBNews. We really could do without a Fox-style network in the UK. #StopFundingHate

  • katy_whitton Katy Whitton (@katy_whitton) reported

    @NoakesJon @giffgaff Well, maybe you should watch Fox if you need a fix of some right-wing fascist content then.

  • dialecticdingo Political Animal (@dialecticdingo) reported

    @robloxtheresam1 @giffgaff "Could be" ? Ah yes, because they haven't broadcast anything yet. So they "Could" also save our democracy! Does @giffgaff want to be the network which is not supporting a channel that "could" save a billion lives?

  • mamabinkyboo mamabinkyboo #mama #binky #boo #itsy #bitsy #FBPE (@mamabinkyboo) reported

    I and many others will move provider if any mobile network advertises with GB News @giffgaff #DontFundGBNews

  • boisvert_c Charles Boisvert (@boisvert_c) reported

    @giffgaff : #DontFundGBNews. I am a faithful sort of customer, but this matters to me more than the peace of not chasing other providers. I will systematically change service providers away from supporters of hate and division.

  • hb_1593 HB (@hb_1593) reported

    @StopFundingHate @giffgaff as a valued customer of yours I urge you to advertise with GB new so we can have some factually correct unbiased journalism in the UK #FundGBNews

  • gotacommonname Rachel Murray (@gotacommonname) reported

    @giffgaff @O2 please #DontFundGBNews - me and everyone of my family/friends I’ve referred to you will switch if you advertise with them or any fox style news channel as we do not support funding hate

  • BeasantBen Ben Beasant (@BeasantBen) reported

    @EdMossBtG @giffgaff @StopFundingHate Poor Ed needs a hug and a 🍼

  • percysnoodle Simon Booth (@percysnoodle) reported

    @giffgaff I've been a happy customer for years now, but I will switch our three accounts straight away if I hear that Giffgaff have run a single advert on GB news. #DontFundGBNews

  • JONATHANGOUGH16 fell (@JONATHANGOUGH16) reported

    Hi @giffgaff. I've been with you for seven years as I liked your sim only payg deal and was working abroad a lot But I will switch service providers immediately if I hear of one advert placed on GB News or similar #DontFundGBNews

  • Bigdawny1 Dawny (@Bigdawny1) reported

    @giffgaff #DontFundGBNews from a customer 👍

  • robloxtheresam1 robloxtheresamay (@robloxtheresam1) reported

    @giffgaff #DontFundGBNews. be the mobile network for the people and don't advertise on the one network that could be the most damaging to this country