Giffgaff Outage

Is Giffgaff having an outage right now?

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

 No problems detected at Giffgaff

Giffgaff problems in the last 24 hours

Giffgaff Outage Chart

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Phone 77.55% Phone
  • Internet 16.33% Internet
  • E-mail 4.08% E-mail
  • Wi-fi 2.04% Wi-fi

Giffgaff Outage Map

The most recent outage reports and issues originated from Lancaster, Frome, Watton, Gillingham, Daventry, London, Newcastle upon Tyne, Poulton-le-Fylde, Leeds, Bristol, Paignton, Chatham, Fifehead Magdalen, Glasgow and Sheffield.

Lancaster Phone
Frome Internet
Watton Phone
Gillingham Internet
Daventry Phone
London Phone

Giffgaff Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:
  • ROSALEENTOHER ROSALEEN TOHER-GINTY (@ROSALEENTOHER) reported

    @GiveUsAShout When I sent the text message shout to 85258 tonight, I was not connected to your service. My mobile is run by Giffgaff so I am wondering if they are offering this free service

  • itscostag Costa 🇨🇻 (@itscostag) reported

    **** Giffgaff net de merda 😔

  • zerotash Tash (@zerotash) reported

    Hi my brother bought an iPhone 11 and it's not working @giffgaff

  • carbonize Stewart (@carbonize) reported

    @Scoty2hotty30 @HuaweiMobileUK @CPWTweets Maybe time to change operator then. I was on O2 then Giffgaff but Giffgaff data speed is crap so now I'm on Vodafone.

  • RaphasAngel Emma-Leanne💓loves Rapha 💓 (@RaphasAngel) reported

    @officialGWMBE Yeah 😭 giffgaff are being slow tonight x

  • CPfenton Chris Fenton (@CPfenton) reported

    @giffgaff What would be great is actually being able to contact you if someone had managed to access our accounts. There is a reason other network providers maintain call centres.

  • Rant_75 Rant (@Rant_75) reported

    @giffgaff Thanks... although I’ve now activated the sim... added a bundle for her... but the data doesn’t seem to be working... im trying different websites & its just spinning or not working...

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @owenbarden Hi there Owen, sorry to hear you're having trouble. We had issues with the site but everything is back up and running now so you should have no further hassle. giffgaff Natalie.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @djq1814 Hi Dianne, we had a few issues with the site which are now resolved. We're sorry about this, please try clearing your cache, cookies and using another browser, you should have no further trouble. giffgaff Natalie.

  • morganisaphatty mørgan (@morganisaphatty) reported

    @giffgaff how come when I try to login on the giffgaff app it keeps saying cancelled

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Chewbaccasbeard Hi Andrew, we're currently investigating the issue with our website and are working to get things back to normal as soon as we can, sorry for the inconvenience - giffgaff Kyle

  • dylan19jones Dilly Willy (@dylan19jones) reported

    @giffgaff I’m having problems activating my sim

  • James_w_97 james 🇬🇧 (@James_w_97) reported

    @giffgaff Well, our boss isn’t too familiar with any Microsoft software, he just thought his connection was poor. We were hoping he would leave but he caught us out eventually! Luckily he didn’t fire any of us; he found it quite amusing. 😂😂

  • _stingxrae sᴛɪɴɢ ʀᴀᴇ — ᴏɴʟʏғᴀɴs ᴏɴ sᴀʟᴇ ♡⤵︎ (@_stingxrae) reported

    Her phone service is called giffgaff, I love it.

  • shanerow1 Shane OAFC Rowbottom (@shanerow1) reported

    @giffgaff The only problem is we buy a voucher from morrisons, I haven't logged in for 4+ years I do have her number though. Thanks for the quick response by the way.

  • TheCustomer14 TheCustomer (@TheCustomer14) reported

    @giffgaff Thank you for your failure! Let me know please how I can get my PAC as I need a reliable network not some fraudsters that take my money but then fail to provide. Kindly remove the contact numbers from your site if those are not in use but just a silly joke at customers expense

  • Danny_Ashcroft ⚽ Danny Ashcroft ⚽ (@Danny_Ashcroft) reported

    @ChrisByrne7 **** em off and go on giffgaff.

  • TheCustomer14 TheCustomer (@TheCustomer14) reported

    @Mykiel_B Rebooting the phone doesn’t work. My number is on giffgaff but they failed to activate it for SMS and Voice. If that contact us number is on the website I expect that to work. If its not working giffgaff should remove it rather then misleading customers

  • Livikyu Liv⁷ (@Livikyu) reported

    Calling America from o2 - £3.00 a minute Calling America from giffgaff - 2p a minute Wtf

  • TheCustomer14 TheCustomer (@TheCustomer14) reported

    @giffgaff you have failed transferring my number on Monday to your network. Now I am locked outside my number. I cannot receive/make calls send/receive texts. The impact of this is that I am locked out of all MFA apps for work and personal. Your failure may cost me my job.@Ofcom

  • BitsVlog BitsNPiecesVlog (@BitsVlog) reported

    @giffgaff I locked myself out of my account and can't top up I've tried resetting my password but it doesn't seem to want to send me a link! Can someone help me out pls 😊

  • talk2bona B.O.N.A (@talk2bona) reported

    @DrOlufunmilayo GiffGaff.... Haven't used that network since I left Middlesbrough

  • DavideRoveri Davide Roveri (@DavideRoveri) reported

    @giffgaff Hi Jade, I've sent a message to support but just so you know in the meantime I also received an email where you suggest to "buy a local SIM for extended breaks" Needless to say this lack of awareness and empathy for the current situation is truly disappointing...

  • floydroad Edward Adkins (@floydroad) reported

    @giffgaff Done this five thousand times and never, ever works. I have lost money on this. Thanks. @Ofcom

  • Awoken_Genius Lord of Calamity (@Awoken_Genius) reported

    @mo_rahman7 @giffgaff Same problem here, sometimes calls can't get through and go straight to voicemail as well

  • shomer34447580 Shomer (@shomer34447580) reported

    @giffgaff Hy, I'm using your service for a long time, so far I was very happy, but from yesterday my connection is terrible, internet doesn't work properly,and call get cut off, please help

  • m_relle M_relle (@m_relle) reported

    @giffgaff We do not have a Giff gaff case reference number, I have an order number from Giff gaff & a DPD case number. Giff gaff have provided no confirmation to say that a complaint was logged on our end. I can DM the information I have

  • m_relle M_relle (@m_relle) reported

    @giffgaff hi! My sister paid for a refurbished iPhone which was set to be delivered two days ago by next day delivery. She’s raised an issue and tried every day to get hold of someone and nothing has been communicated

  • RosaStraw Rosa Straw (@RosaStraw) reported

    Hia @giffgaff my new phone arrived sunday which is great thanks. I'm transferring my old sim to my new sim & was told this would take 48hrs. But it's now weds - I have no phone at home with a young child😢 I can't ring you (or anyone else) Help! Pls let me know if there's a delay

  • _weareallmad Federica ♡ ℋ (@_weareallmad) reported

    @giffgaff ‘morning, I bought a 20£ goodybag, I’m abroad but absolutely nobody told me I would have to pay extra after 20gb as I am abroad. I had to investigate it myself. I want a solution please, I for sure won’t pay any more than what I already paid

  • PacerCommander Flora Poil (@PacerCommander) reported

    @giffgaff He was never going to give us up

  • CheshireCreamT Cream Tea (@CheshireCreamT) reported

    @UswitchUK Loads of Gigs - no signal. Anywhere. I’m with GiffGaff (O2), wife’s with 3. Regrets ever moving from GiffGaff to 3. No signal. Pointless, useless network.

  • parkytom90 alan daivis (@parkytom90) reported

    @GMB To all internet provider's I know it's tuff but you need to provide some free internet to people not cash in Please not everyone can afford prices PLEASE PLEASE help it's important now money means nothing lives are important ee Vodafone Giffgaff all of you please help.

  • SirMustard Crispin (@SirMustard) reported

    @MattMarmoset @giffgaff Ohhh, I see. I've misread you. You're saying community is not having alien cultures shoved down your throat.

  • Mickey___J Mickey J (@Mickey___J) reported

    @reavo81 @EE @giffgaff Ive had no problems, apart from no signal in Wembley stadium

  • reavo81 Paul Reavley (@reavo81) reported

    @Mickey___J @EE @giffgaff Still same though mate, O2 network... I’d rather eat my own arsehole

  • Joshywoosh josh (@Joshywoosh) reported

    @giffgaff i spent £20 on the goody bag on friday and since then the data has been extremely slow to the point where a simple google search takes over 30 seconds to complete. i have lots of online meeting and i’m unable to do anything because of this slow speed. i feel scammed

  • AvrilCoelho Cllr Avril Coelho 🔶️🏳️‍🌈🇪🇺⚫💜 (@AvrilCoelho) reported

    @reece_dinsdale Great news. When I used to use them on a recommendation from my cousin, he did say that they do that a lot and you have to watch your bills from them and take it up with them. Shouldn't be that way. Don't have that problem with cheaper GiffGaff. Glad you're on it! Watch them! 😉

  • scott161 IronLion (@scott161) reported

    @JadeLucasUK I was locked to O2 on one phone but as GiffGaff runs on their network it worked anyway. Worth checking the current situation with it all. Voxi is the Vodafone social media one. Not quite as good data deals but then if Facebook etc is free then that’s a large chunk for me!

  • lolShipshaped Charlie (@lolShipshaped) reported

    @giffgaff trying to buy a phone and goodybag on your website and getting an 'oops it's not you it's us message' after entering payment details. Tried yesterday, now trying today with different payment methods and still the same issue.. help please!

  • Zaaccc Zaaccc ♥️ stream Addicted To Blue 💎 (@Zaaccc) reported

    @giffgaff Hahaha I kinda shoulda cropped the image down to get rid of the black above and below - but hey ho, it was fun to make!!😜

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @kkg167 Hi there, we don't support this currently. Apologies for any disappointment caused. giffgaff Natalie.

  • HAyuela Hernán Ayuela (@HAyuela) reported

    @giffgaff I already have, and now help was giving. Just a phone number of loan financial company.

  • scftroni aditya (@scftroni) reported

    @scftnessa wtf is giffgaff

  • Danwilde9908 mufc99 (@Danwilde9908) reported

    @giffgaff Has a seagull shit in her head

  • MattMarmoset Matt (@MattMarmoset) reported

    @giffgaff Not having a load of alien cultural values shoved down my throat.

  • RevDrPaulW Rev Dr Paul Wilcock (@RevDrPaulW) reported

    @giffgaff @jonswales77 Dear @giffgaff please will someone from your organisation call Jon to resolve this. There are vulnerable people who rely on this means of communication. You make a great deal of your high quality customer service!

  • mdoherty_ michael (@mdoherty_) reported

    @giffgaff Yes i need help with my order please

  • girlcrushrach Rach (@girlcrushrach) reported

    @twoghostshes I bought it outright so I’m like £12 a month.. defo have a look into giffgaff contracts tho!!! My fave network I’ve ever been with

  • jonswales77 Jon Swales (@jonswales77) reported from Leeds, England

    @giffgaff I know you wont be able provide support via social media. I was suggesting a phone call to help navigate support and ask necessary security questions.

  • spankymonkey78 evilalien (@spankymonkey78) reported

    @giffgaff deep down you know you're boring and pretentious like your stupid f***ing dreadlocks. Which, by the way, always look embarrassing on white people. They're not countercultural, they actually scream 'Oh, I've got a trust fund!' so get a normal haircut

  • jonswales77 Jon Swales (@jonswales77) reported from Leeds, England

    Everything was working well with @giffgaff account until it stopped working and unable to log into account. Many may feel that we have let them down.

  • jonswales77 Jon Swales (@jonswales77) reported from Leeds, England

    @giffgaff everyone was receiving two texts a day to offer support , advice and comfort. Through this number we were able to get help for those socially isolating without family support or internet.

  • _Idris7 Idris (@_Idris7) reported

    @Ruqitic Three is honestly the worst network, need to ditch them ASAP. I moved from giffgaff to three and the difference is zameen asmaan faraq.

  • iwaslabour Weapons Of Mass Deception (@iwaslabour) reported

    @respeak_uk I just got infinite minutes and texts from GiffGaff - at no extra cost - to help with lockdown... maybe time to switch...

  • jonswales77 Jon Swales (@jonswales77) reported

    @giffgaff Tried that. Been working on it for a few hours and going round in circles. Number we used disappeared and can’t log in via web. Please could someone ring to help sort this.

  • jonswales77 Jon Swales (@jonswales77) reported

    Hi @giffgaff. Need your help about a giffgaff account ASAP. Our @LighthouseStGs @giffgaff Covid helpline has strangely disappeared and vulnerable adults can't contact us. Please Help!

  • slowhands27 Dan (@slowhands27) reported

    @giffgaff White people with dreds are literally the worst.

  • Austinwrk AuzK (@Austinwrk) reported

    Looks like my virginmedia has gone down. Fortunately I do have GiffGaff n tethering. But still paying for the virgin media :(

  • martineyles Martin Eyles (@martineyles) reported

    @stevelitchfield Thanks. After some investigation, I actually think it might be a giffgaff data issue and not a problem at your end. Seems that psc and one other podcast won't download over my data. My broadband is very unreliable at the moment, but it might work long enough to download psc.