Giffgaff Outage Report
Why is my Giffgaff service not working?
No problems detected
If you are having issues, please submit a report below.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Giffgaff reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Giffgaff compensate me for the outage?
The recent Giffgaff outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Giffgaff if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Giffgaff has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map
The most recent Giffgaff outage reports came from the following cities: Ealing, Bradford, Linlithgow, Coventry, Dolgellau, Ipswich, East Dereham, Rickmansworth, Cobham, Ludlow, Loughborough, Bristol, Sunderland, Rochdale and Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Phone | |
| Bradford |
Phone | |
| Linlithgow |
Internet | |
| Coventry |
Phone | |
| Dolgellau |
Phone | |
| Ipswich |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff | The mobile network run by you
(@giffgaff) reported
@AdrianKeithBrya We do understand the frustration this causes and do apologise for the inconvenience. Once the issue has been resolved, do drop us a DM so we can look at adding some account credit as a goodwill gesture for the downtime. - giffgaff Dana
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giffgaff | The mobile network run by you
(@giffgaff) reported
@Limbo87 Hi there Caroline. Yikes, that's not good. We are an online based network, meaning we don't have a number for members to call. Could you please DM us so we can help you further? - giffgaff Dana
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Mark Robertson
(@intoxic8) reported
@giffgaff Good day, I am a customer of yours and the giff gaff network has been down for the last 2 days and I'm unable to make calls. I live in Kilkeel,Co.Down BT34. My friend who from Newry BT35 is on O2 and he is in the same boat there. How long is this Likely to last.
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Toad of Earlham Hall
(@frogsatuea) reported
@Chris_Lansdell @MulbartonBirder Giffgaff works pretty well in most parts of Norfolk (it runs on the O2 network)
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James 🇺🇦
(@james_reynolds2) reported
@giffgaff 5g is absolutely terrible in Ipswich yet again
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Mark Robertson
(@intoxic8) reported
@benno44775 @giffgaff I checked that service checker and it said service will be disrupted untill 23rd of February, does that mean I'll not be able to make calls for over another week.
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Steve Rawlinson
(@SARawlinson) reported
@giffgaff I'm on a wired connection on a PC. This is not a network issue.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@intoxic8 Hi Mark. Oh no, that's not good to hear. Please drop us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya
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James Ivens
(@jamesivens) reported
@AskKlarna Hello your service on Giffgaff has been stuck on the spinning wheel of death for half an hour despite several retries. My phone is not working so I can't call or get the SMS code to log into your site for chat. No one is responding to my DMs. Please can you reply.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@reetpetitezero Hi there. We're sad to hear you had an issue with your services yesterday. Rest assured, an agent will respond to your case as soon as possible. - giffgaff Dana
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Carles Pina
(@carles_pinux) reported
@oyinkan_ @giffgaff @giffgaff : I cannot login to any account (tried with the app and two browsers, incognito mode, etc.). Error on the browser: "Oops. Sorry, something went wrong on our side. Try again in a few minutes" (for more than 10-15 minutes)
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Steve Rawlinson
(@SARawlinson) reported
@giffgaff I'm a web application developer. This is not a client side problem.
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Honey🍯
(@oyinkan_) reported
@giffgaff is your service down ?? Why can’t I do anything online?
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Sir Adrian Keith Bryan
(@AdrianKeithBrya) reported
@giffgaff Thanks but that will be 4 days without signal - pretty poor to say the least!
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⚡Reet Petite⚡
(@reetpetitezero) reported
@giffgaff Was there a problem with your service yesterday? Unable to send or receive whatsapps during the afternoon and several missed voicemails and text messages have only just come through today after a restart. This happens a lot. I have logged a complaint.
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Alex May
(@AlexJFMaizy) reported
@jasebyjason If it's the O2 network you are after, giffgaff is pretty good and runs on O2, as they are month-to-month so no contract nonsense
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Benno
(@benno44775) reported
@LittleMissAspie @giffgaff hi littlemiss i have recycled my phone many times without issue. just ensure you wrap it well and securely
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Framob
(@weedgies) reported
At @giffgaff feeding me BS & then fraud get’s committed using my card,don’t you really think I’ve not been in their network & gathered the evidence,same with @buyvpnservice you really insult my intelligence thinking I don’t have enough to bring them all down. I’m just in process/
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Sir Adrian Keith Bryan
(@AdrianKeithBrya) reported
@giffgaff SA15 2RB - network virtually non-existent for 3 days
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John
(@Freemasonsnakes) reported
@giffgaff Stay away! You can't cancel as nobody to call! No customer service 🙉
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Susan
(@soosoosieque) reported
@giffgaff is there a service outage just now?
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Alex
(@gamesbizuk) reported
@jasebyjason Giffgaff is a decent bet. Cheap but also uses O2's network, IIRC
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dunno
(@PenpawC) reported
@giffgaff @world_erorr I can but I'm trying to get help with my problem, so probably won't ty
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John
(@Freemasonsnakes) reported
@giffgaff Don't use this network! You can't cancel its a nightmare. No telephone to call or customer service! Robots! Ask for you IMIE but if you post phone you have not got. 🙉
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giffgaff | The mobile network run by you
(@giffgaff) reported
@carles_pinux That's odd, Carles. Please can you clear your cache, cookies and web history then try this again. Please also try using a different device, as this should help - giffgaff Jade
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Benno
(@benno44775) reported
@AureliusMari @JustinAlphabet @giffgaff hi aurelius you could never use your full goodybag data for eu roaming. it was 20gb before but now lowered to 5gb many months ago
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Ed Watson
(@ed_watson_seng) reported
@giffgaff currently deployed in Turkey with search and rescue @team_saraid In desperate need of data - please help? #TurkeyQuake
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•
(@zrazram) reported
@giffgaff why am I not able to call anyone? It just says NO MOBILE NETWORK AVAILABLE.. help!
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Henke Moravcik Oh
(@HenkeLuboh) reported
@quigley_mick GiffGaff for the last 7/8 years, never had an issue, internet has never went down and never not had a signal
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Sir Adrian Keith Bryan
(@AdrianKeithBrya) reported
@giffgaff you data network in Llanelli is pathetic - it'd be quicker over a 56k dial-up modem!