Giffgaff Outage

@giffgaff What a stupid race we are. Care more about a quick dollar than saving our planet for future generations

@foxemerson @Three_Is_Broken @ThreeUK @giffgaff @oneplus @ThreeUKSupport Considering it but I moved from O2 to Tree about 4 years ago because I never had data coverage and basically wnt through the same issues as I'm getting now. Telecoms in the UK are ****** for all but the few. Doesn't matter what badge is in the can.

@giffgaff Says I have to register to say my idea so theres no point I'll just look into another network that may help

@JohnBeardon @ThreeUK @giffgaff @oneplus @ThreeUKSupport They're busy with all the extra support calls. This is the consequences of the poor network and coverage :(

@giffgaff I’ve added a new bag to my account, not airtime. I didn’t know that this would be an issue to be out of the country

SMALL BUSINESSES BEWARE & PLEASE RT Last evening we received a call claiming to be a bailiff demanding money for @CheltenhamBC - v aggressive - used @giffgaff 07808586994 number - fraudulent history when checked online - thank you @GlosPolice_SOC for great support

After my provider and me have notified you that it is fraudulent it seems amazing you have not shut the phone line down or actively looked to stop the problem. @giffgaff @ICOnews

@giffgaff I am absolutely appalled that you are allowing criminals to actively use my phone line that they have stolen from EE and not shut it down. No customer service it’s an absolute joke. You are aiding FRAUD by allowing these people to use your network

Day 2 of no @ThreeUK service. Network not available when forcing manual connection. Good job I've got a @giffgaff sim as a backup in my @oneplus 5. @ThreeUKSupport

@JamessReality @EE Couldn't agree more. Rarely any service in my area and I'm stuck with his damn contract for 18 more months. My friends on O2 and giffgaff are getting on just fine.

@Mykiel_B @giffgaff Basically I can’t call or text. I’ve been out of the country since May, I haven’t had an issue since now. I’ve tried what I can do, I’ve rebooted everything and still doesn’t work. I’ve topped up my credit and still say “oh no you’ve got no credit” even to the payment went in ok

@monks_lydia Hi Lydia. We are a pay as you go mobile network, we do not offer broadband - giffgaff Jade

@Ponder65 @giffgaff Please try an alternative reality. Any remaining problems are yours.

@dohkell We're sorry to hear you're having issues. Please try clearing your cache, cookies and history then try to log in again. Please also try another browser or device to see if this helps - giffgaff Jade

@andyluvv @ThreeUK @giffgaff I’ve got a Rolling monthly contract 20GB (upgraded to 40GB) unlimited calls and text £20 per month. If it’s crap then I’ll go elsewhere lol. X

Hey @giffgaff since upgrading my phone it frequently says ‘No service’ these days. Apple say it’s not their issue so now I’m looking at you..

@kazmarston Giffgaff. Like! It's cheap! The website/app is user friendly. Customer service= a community message board! 🤔 Coverage is reasonable

@usmanb97 @giffgaff It’s acc a scam. Looks so appealing and cheap but it’s just some outdated network.

How do @virginmedia get away with charging for a service they can’t provide🙄 internet is down literally every day😂 it’s beyond a joke! Big up @giffgaff for running my house hold right now with stable internet🙌🏼

@giffgaff When it could have fell down the loo after someone had a poo and still works no no no I just couldn’t

Iv got Sky and GiffGaff. Battle of who can be the shittest network provider and Sky ur winning rn u pricks

@giffgaff It’s still the same. So annoying. Constantly paying for some slow internet.

as you can't be bothered to reply to a loyal customer @giffgaff could you explain instead to my 13 year old why he hasn't got his birthday present this year courtesy of @dhlexpressuk #willsomeoneanswerthephone @MartinSLewis #2dayswasted

@kazmarston Giffgaff. Coverage is OK (I think - I'm never sure if I just get sometimes-spotty coverage because of where I live and the fact that I buy shitty phones). Never really had cause to contact them so can't comment on customer service. But they're SO cheap.

@giffgaff My posts never get reviewed.

@GeeNelly Giffgaff and my friend has a contract with 02 and doesn’t have any problems with them

Giffgaff has to be the worse network for signal! Deals yeah but network boooooo👎🏾

@giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

@giffgaff Hi, I've sent a message to your agents. There shouldn't be any issue in my local area so I dont know what's going on.

“Giffgaff the mobile network run by you.” That’s probably why it’s so shite with terrible customer service. 😳😂😂 #ads #adverts #thismorning #giffgaff

@JohnnyC1983 @Three_Is_Broken @ThreeUKSupport @ThreeUK You should leave Three immediately. I've switched to GiffGaff and the signal is SO much better !!!

Never use Three in the UK!!! Go GiffGaff or Virgin

Vodafone zameen ke upar bhi theek se nahi chalta hai and here giffgaff type local okay-ish network gives 3G beneath the ocean. Bataiye.

@giffgaff No option for my issue but have picked one and sent a message about my problem

@giffgaff ok this is driving me mad. Unable to reset password. Ask for a text, dont revive one. Email option, just get sent back to reset page. Help!!

@giffgaff struggling to login. No texts/emails being sent so I can reset password

@musicMagpieCS I had advice from my network Giffgaff and 2 codes neither worked. I needed a more up-to-date, inexpensive 2nd handset for the business I have started. What a headache this has been!

Lol I ordered giffgaff Sims and I never came Or maybe it did and someone three it away **** knows

@AvrilWatson @Three_Is_Broken @ThreeUK @ThreeIreland It is absolutely shocking here whiuch is wht I changed to @giffgaff @threeuk are so bad that there is an account here dedicated to calling it out @Three_Is_Broken

@giffgaff I’ve had issues topping up my balance with my card repeatedly. How do I fix this

Last time I shall be using @VodafoneUK. Their network is rubbish, their customer services are non existent. Better off with giffgaff as expectations of customer service already set low.

@britishlou12 Hi there. We have no plans to support this at the moment but this could change in the future - giffgaff Caitlin

Im so tired. The baby won’t stop crying. Waking up every damn hour to cry. I’m mad. She’s mad. Tried everything. Streamed her music on YouTube in the hope she would sleep better. Still woke up. I woke up to texts from @giffgaff saying I used all my data. I forgot to turn WiFi on

@giffgaff On checking the area status coverage, it says there is a phone mast not working 🙃

@My6Percent You should be able to use your giffgaff SIM card in the EU with no issues, just like you would at home. As long as you haven't already been roaming in the EU for 63+ days in the last 4 months and you have your roaming switched on in your phone settings - giffgaff Jade

Wot is up with Giffgaff today 😲 the signal keeps on dipping 🤔 @giffgaff

@JunaidMiah2000 @giffgaff Stop ruining the service for others 😂

@Mick20191 @giffgaff If you do I think they cancel your service

@VOXI_UK @giffgaff Still "no service" and no reply to the DM I sent 8 hours ago... I've now been without a working number for over 24 hours (which should have transferred yesterday) and I've been given no indication from @VOXI_UK on how, when or if this will be resolved. Awful customer service.

@strawb3rrycats The only thing that giffgaff hasn't got is customer service...

@EE your signal is terrible. How can I be in central London and not get a signal. I'm on business tariff and get cut off on business calls because of your signal. Wish I had stayed on @giffgaff

@VOXI_UK @giffgaff Over 24 hours without a working number, despite selecting yesterday as my switch date... and I've still had no to reply to the DM I sent this morning - apart from an automatic reply, which was really unhelpful. Not a great way to treat a new customer!

@PapaBoab Hi Robert. You should have no issues using a giffgaff SIM card in any unlocked phone. We recommend that you double check this with the phone manufacturer/retailer to see if their phones are compatible - giffgaff Jade

@giffgaff Ive just paid £20 for the ultimate go slow. This is not acceptable.

@giffgaff I’ve tried both still not working

@giffgaff As already mentioned, SIM already received and in use, though it was ordered by an existing customer using registered email, address, etc.

@giffgaff I am having problems trying to top my phone up or it won’t let me on my account. Keeps saying website not recognised.

@giffgaff I just ordered a SIM for my wife, which has now been activated. However, there was no mention of any rewards for your "refer a friend" scheme. I have been a customer for a while now.

@giffgaff I just ordered a SIM for my wife, which has not been activated. However, there was no mention of any rewards for your refer a friend scheme. I have been a customer for a while now.

@jasuk1970 Hi Jason. We're sorry to see that you're having issues. There's no issues with our site at the moment. We would suggest contacting IT support in your office. - giffgaff Emer.