Giffgaff Outage

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Giffgaff problems in the last 24 hours

The following chart shows the number of reports that we have received about Giffgaff by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Giffgaff Outage Chart 10/26/2021 19:40

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 44.42% Phone
  • Internet 31.16% Internet
  • Total Blackout 17.46% Total Blackout
  • E-mail 3.65% E-mail
  • Wi-fi 2.76% Wi-fi
  • TV .55% TV

Giffgaff Outage Map

The most recent outage reports and issues originated from Manchester, Chelmsford, Birmingham, Luton, Inverness, Cheltenham, Southampton, London, Glasgow, Walsall, Chislehurst, Sunderland, Sidcup, York and Edinburgh.

United KingdomManchester Phone
United KingdomChelmsford Phone
United KingdomBirmingham Wi-fi
United KingdomLuton Internet
United KingdomInverness Phone
United KingdomCheltenham Phone

Giffgaff Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:
  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @JayPalmer17 Hi Jay. As the giffgaff SIM is working in another phone it seems that the issue is not with the SIM itself. We would recommend getting in touch with the manufacturer of the phone so that they can look into this for you - giffgaff Hannah

  • JayPalmer17 Jay Palmer (@JayPalmer17) reported

    @giffgaff I've tried this and it still won't connect. I've put an EE sim in the phone and it connected instantly so it's an issue with giffgaff not the phone

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @manansaddique If your giffgaff SIM card is working fine in another handset, this is not a network or SIM issue, Mannan. We must recommend that you get in touch with the retailer so this can be investigated further - giffgaff Jade

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @manansaddique It sounds like the phone itself is locked to a certain network, Mannan. We would recommend contacting the retailer directly, to query this further - giffgaff Jade

  • manansaddique Mannan Saddique (@manansaddique) reported

    @giffgaff Yes, ee sim works. It detects the sim but says network unavailable so i dont think there is a problem with the sim or the phone.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @manansaddique Oh dear. As your giffgaff SIM card is working fine in another phone, it sounds like the issue is with the phone itself. Have you tired a non giffgaff SIM card in your new phone? - giffgaff Jade

  • manansaddique Mannan Saddique (@manansaddique) reported

    @giffgaff just popped my sim into my new phone (pixel 6 pro) and i dont get calls or sms or data. The phone detects the sim but says “unavailable”. Any help

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Zeeyg93 That's very strange, Zed. Please can you try using a different browser or device as this should help - giffgaff Jade

  • Zeeyg93 Zed Gabby (@Zeeyg93) reported

    @giffgaff why is card payments not working?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @kingrajib123 Oh dear, that's not good. Can you please drop us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya

  • kingrajib123 Arsenal (@kingrajib123) reported

    @giffgaff my sim is down all of a sudden no service for the past hour I’ve put it back in after getting it out but sim goes off after 10 mins

  • AMP_Parcels AMP (@AMP_Parcels) reported

    @giffgaff Hi, is there a network issue in Bristol/Chippenham area? My number starts 07976.... No signal or data, but registered with network....

  • JayPalmer17 Jay Palmer (@JayPalmer17) reported

    @giffgaff @davorg I'm having the same issue, haven't managed to connect to the network once. As soon as I put the SIM back in my pixel 5 it connects automatically

  • davorg Dave Cross (@davorg) reported

    @giffgaff I've just put my 5G sim into my new Pixel 6 Pro, and I'm not getting any service. Do you need to jiggle anything at your end?

  • mike77cos Mike Read (@mike77cos) reported

    @MotoringEvents @Sir56ALot @thealso I'm on Giffgaff, never had a issue, just got back from Kos and had good service

  • AaronSadlerUK Aaron Sadler (@AaronSadlerUK) reported

    Good bye @VOXI_UK ... Hello @giffgaff ... 2 Months and many many failed promises to fix my billing issue is far too long!

  • CammieRacing Cammie Racing (@CammieRacing) reported

    @giffgaff Yes, just letting everyone else know the kinda service GiffGaff offers to customers who bought phones from you.

  • CammieRacing Cammie Racing (@CammieRacing) reported

    Bad experience with @giffgaff. 2''Like New'' iPhone refurbs & both had faulty batteries - Told their agents I want a refund but they're sending me a replacement I don't want. Can't fone them, can't leave a msg with the return team, agents take 2-3 days to reply...

  • SalXhussain sal hussain (@SalXhussain) reported

    Honestly I never thought too many people dislike giffgaff network. But also we must know that the main network is O2

  • CammieRacing Cammie Racing (@CammieRacing) reported

    @giffgaff The last time I used the online agents they took 2-3 days to respond which is going to be too slow if your team is going to send a replacement phone I don't want. I just want my money back, no more refurb phones with faulty batteries please. Give me a phone number to call plz.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @spaffbadger1 We're very sorry to hear this. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Bexstorr We're sorry to hear this, Rebecca. If your phone is asking for a SIM Network PIN then this means your phone is locked to the previous network you used. In this case, you'll need to get in touch with them or take it to a Mobile repair store near you. - giffgaff Tasbiya

  • Bexstorr Rebecca Storr (@Bexstorr) reported

    @giffgaff Transferred over to giffgaff, followed all steps and SIM Network PUK not working. Unable to use phone. Help!!

  • CharlieBabsx Charlie. (@CharlieBabsx) reported

    @giffgaff hello ever since I’ve moved to you guys my signal is so bad. Everything seems to load so slow. Am I missing something? Do I need to change a setting? Or is the signal just poor in my area. Merseyside area

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @SamAli77777 We're so sorry about this, Sam. Can you please drop us a DM, so we can help further? - giffgaff Tasbiya

  • ezelukwu ◤𝓝 (@ezelukwu) reported

    @giffgaff is there a reason you don't allow conference calls on your network? I mean, you should let people know this on time, so people can avoid your network.

  • 1990_cia Ciaran (@1990_cia) reported

    @giffgaff hi, I moved my number to your sim today, the swaps happened as number now registered on Acc but sim not working, any advice?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @elizavrose06 Hello there, Please try clearing your browser cache, Internet history and use another browser and then try again. If the loan is with Ratesetter we are aware of an issue with the website, so please contact Ratesetter directly on 020 3142 6226 for the schedule. - giffgaff Ann

  • elizavrose06 evrhc (@elizavrose06) reported

    @giffgaff I can never seem to view my repayment schedule of my phone loan, when I click on the link it takes me back to the homepage. I’ve had this issue previously and it’s never seemed to be resolved?

  • dazzaellis Darren Ellis 💙 PLEASE WEAR A MASK (@dazzaellis) reported

    @Ofcom Most of them come from mobile numbers that's an issue and it seems @giffgaff is the worst provider of these scam calls