Giffgaff Outage

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

 No problems detected at Giffgaff

Giffgaff problems in the last 24 hours

Giffgaff Outage Chart

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Total Blackout

Giffgaff Outage Map

The most recent outage reports and issues originated from London, Kidderminster, Birmingham, Glasgow, Bury, Doncaster, Middlesbrough, Bolton, North Berwick, Exeter, Brighton, Cardiff, Stoke-on-Trent, Manchester and Nottingham.

London Internet
Kidderminster Phone
Birmingham Phone
Glasgow Phone
Doncaster E-mail
Middlesbrough Phone

Giffgaff Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:
  • DMax_music D-Max_Music (@DMax_music) reported

    @giffgaff awh man soooop exited to leave this shitty network. Data speed is an absolute joke fs

  • stalinsslut single father of two (@stalinsslut) reported

    @Grandpa @giffgaff I’m on 4g and in London and the pictures arent loading give me help

  • sheenaluker11 sheenaluker1 (@sheenaluker11) reported

    @giffgaff I've done that. I'm hoping it won't take 2 weeks to fix

  • TheTestingMuse 𝙳𝚊𝚟𝚒𝚍 𝚆𝚒𝚕𝚕𝚒𝚊𝚖𝚜💡 (@TheTestingMuse) reported

    @dansodergren They give you a ”free trial” for x months of both of those and then *dun dun dah* it becomes a monthly chargeable service, irrelevant of use. They’re also slu when it comes to changing a contract. I'm looking forward to searching to GiffGaff as soon as my contracts are up.

  • NICOL_Marquis Nicol Marquis (@NICOL_Marquis) reported

    I love @VOXI_UK but the signal drops are really doing my head in now... my GiffGaff is fine but my Voxi signal drops all the time and is becoming unbearable 👎 Can't play games or stream as can drop 3, 4, 5, 8 times in 10mins 😫 Everyday 👎

  • IG_fairtelecoms IG - fairtelecoms (@IG_fairtelecoms) reported

    @PrideInSurrey @haltymandi Some providers do not charge for calls to 101. BT callbox payphones have never charged. More recently some providers have starting to waive the charges: all giffgaff mobile phones, all Vodafone pay-as-you-go phones, all Virgin Media landlines and all Virgin Mobile mobile phones.

  • PhD_mentalist Anonymous Environmentalist (@PhD_mentalist) reported

    @alltheTinChina @virginmedia I see 2 problems with this here tweet: 1. You must have internet to post this tweet. 2. You rely on virgin media for internet at home. Solution: Drop virgin media and insert a Giffgaff SIM into your phone and tether from it. Result: Cheap internet everywhere you go & no bills

  • sheenaluker11 sheenaluker1 (@sheenaluker11) reported

    @giffgaff Thank you. According to the app there is a mast down & will be repaired by the 25th

  • Jaimi_Shrive Jaimi 🌍 (@Jaimi_Shrive) reported

    @giffgaff No error message, just no signal or internet. The entire sim isn’t working

  • _C_J_Lee_ Chris Lee (@_C_J_Lee_) reported

    @giffgaff @Jaimi_Shrive Now this... is customer service!

  • Phoenix_SC_GTR Phoenix (@Phoenix_SC_GTR) reported

    @giffgaff Can you Seriously Look into the systems as all of today my calls have just been failing for no reason despite having full signal .... also Voicemails today have completely Failed ..... Right just now as well FULL signal and it just fails the call for no reason

  • Rak1B2 Rak B (@Rak1B2) reported

    @giffgaff Hi I tried that link it's telling me to log in, I'm contacting you on behalf of my dad who passed 2weeks ago and he was your customer. How do I cancel his contract, as I have closed his account as from today

  • Annihilatorlee Lee andrews (@Annihilatorlee) reported

    @giffgaff Phone works fine.. Also your coverage checker says no issues.. I got a job going into radcliffe now.. So im gonna check if data stops

  • Annihilatorlee Lee andrews (@Annihilatorlee) reported from Bury, England

    @giffgaff I have narrowed down the problem. When i go into radcliffe within a certain perimiter its total internet blackout. When i. Come out it returns as if there was no problem. Im a taxi driver. I have never had any issue like this with all the years ive been with you. My Three

  • Annihilatorlee Lee andrews (@Annihilatorlee) reported from Bury, England

    @giffgaff never had a problem.. Today im having a big problem. No internet. I use as part of my business. Yes i have data in my goody bag.

  • L_A_Cullen L.A. Cullen (@L_A_Cullen) reported

    Sadly gonna have to leave GiffGaff after many years I can’t cope with slowwwww / no data during half term or Saturday afternoons! Wish @giffgaff / O2 would just block snapchat / Instagram video rather than punish whole network!! Can’t even load a single image today. Off to Voxi

  • Madmuller18 Ali Khan (@Madmuller18) reported

    Giffgaff is so shit

  • tiggastar Tigga (@tiggastar) reported

    @giffgaff Terrible terrible network. Don't believe the hype 🤢🤮🤮🤢🤮

  • RabHarling Rab Harling (@RabHarling) reported

    @proctorstudio @Apple Giffgaff are upping the data on their £20 package to 80gb soon, which in comparison with a landline is not too bad, if only @apple would sort out the issues & available options with Personal Hotspot!

  • ZanaBratton Zana Bratton (@ZanaBratton) reported

    @giffgaff We’ve already opened a complaint but there won’t be a response until 5 days. We are without a phone & need to know if the order has gone through because we need to make other arrangements if not

  • hayleydonigan Hayley Donigan (@hayleydonigan) reported

    @motorolaUK I'd appreciate that. Unfortunately it isn't an option for me to go without my phone for a week, and I have no faith at all that @giffgaff will resolve the issue. Thanks

  • hayleydonigan Hayley Donigan (@hayleydonigan) reported

    @giffgaff Hello. I don't want to waste any more time with your customer service as I've been in touch twice and had no resolution on my issue.

  • hayleydonigan Hayley Donigan (@hayleydonigan) reported

    @AndreaZick @motorolaUK @giffgaff Yes so frustrating! Have been a customer to both for years!

  • hayleydonigan Hayley Donigan (@hayleydonigan) reported

    Nothing resolved by @motorolaUK . They have referred me to speak to @giffgaff 's customer service which is completely useless. This is clearly a known fault in these phones and I'm losing money from using up all my data because of this issue.

  • TheAFCFranco86 M 🔴 ⚪️ (@TheAFCFranco86) reported

    @giffgaff It ain't working in my area N2 fix it pleaseeeee

  • TheAFCFranco86 M 🔴 ⚪️ (@TheAFCFranco86) reported

    Yoooo @giffgaff why have i got no service and the app ain't working. help me bruh

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @DrMatthewJones no issues with @giffgaff myself & have referred to family & friends & they're enjoying it. I'm on my 3rd or 4th year now & last year I got a new mobile thru GiffGaff for a good price on a 12 month payment plan. Phone not linked to a/c so can leave if I want to.

  • lukeslater_ Luke Slater (@lukeslater_) reported

    @MrLukowski @DaveOfGray @giffgaff Ahhh. Mine is already a bit scratched so not really sure I’ll be able to return it. Have complained to CAB though but the Three customer service is as useful as ever.

  • OneDirecti0n0 inactive bc exams (@OneDirecti0n0) reported


  • cl4iret Claire (@cl4iret) reported

    @EmEssOh @O2 @giffgaff Well I’ve been looking into it for a bit and Giff Gaff is run on O2 network apparently. Smarty is another one and you can get 50GB for £15pm. I’m paying £24pm for 15GB at the moment which was good when I took my contract out. Not anymore 🙄

  • JordaanLeee Jordan Thomas (@JordaanLeee) reported

    @VodafoneUK are absolutely ****! Worst PAYG deals ever! @giffgaff offer the best deals! Certainly switching! 🤣

  • Jane_C_18 Caroline Colwill (@Jane_C_18) reported

    @giffgaff Can't even text you to get a PAC code to move to a more reliable and helpful network. Absolutely useless.

  • Jane_C_18 Caroline Colwill (@Jane_C_18) reported

    @giffgaff So my husband's number transfer still hasn't gone through. Not impressed with this and the lack of help and support offered by GiffGaff. 24 hours, no phone.

  • Iaura__ Laura (@Iaura__) reported

    @MxSays I literally want to scream every time I have the misfortune of talking to them. They’re the worst, the staff don’t know what they’re doing, I had to go buy a GiffGaff sim because my EE one is down

  • Jane_C_18 Caroline Colwill (@Jane_C_18) reported

    @giffgaff Waited till 9pm as advised. Checked everything and still no service on either number. Absolutely useless.

  • Jane_C_18 Caroline Colwill (@Jane_C_18) reported

    @giffgaff Husband has had no service after his number transfer. It's been 8 hours now. New giffgaff phone and goody bag. Not impressed. Used the help option on his account but we can't access the reply. At this rate phone will be going back and he will go back to o2

  • CSGO_Genesis Joel (@CSGO_Genesis) reported

    @giffgaff fix your shit my internet is lagging like ****

  • juniordrumkit gay witches for abortion (@juniordrumkit) reported

    @BookElfLeeds So if your old contract has run out, and you could get a new handset but your old one still works fine, you could switch to giffgaff with a sim only deal as long as your old handset is unlocked to O2 as giffgaff piggybacks off that network

  • RemySololaa Remercier✨ (@RemySololaa) reported

    @daisymoiraann @giffgaff Apparently they base the payment on your credit score so if it’s bad your payment will be declined .

  • tombomp tom (@tombomp) reported

    it looks like you can get it free with some providers but not Giffgaff (which tbf kind of sucks a lot now)

  • juniordrumkit gay witches for abortion (@juniordrumkit) reported

    @BookElfLeeds @burnyourbones Not to be a reply guy but I switched to giffgaff sim only and never looked back, I only pay £10/month

  • Jay13074842 Jayden (@Jay13074842) reported

    @xRudyIX Wtf is a giffgaff

  • Yorksims John Woods (@Yorksims) reported

    @fenazz @giffgaff No,giffgaff don't support wifi calling but are hoping to launch it sometime this year.

  • lucyholt97 Lucy Holt (@lucyholt97) reported

    @O2 It’s back up and running now but any giffgaff users or O2 had no service all night. Wasn’t sure if it was a maintenance thing

  • EmailBurger Email Burger (@EmailBurger) reported

    @giffgaff No you can't. That takes you to a page that states 'Choose your monthly deal' - not a one time goody bag. I've contacted VISA and requested a full chargeback as you are no help at all.

  • JamesNa71360330 James Nash (@JamesNa71360330) reported

    @giffgaff We could have been warned of a technical issue. It's a huge in convenience as I'm on a day off trying to make calls

  • y2jabba FeSTuS (@y2jabba) reported

    @giffgaff mobile data and phone calls have been down since last night.

  • welsh_little LittleWelshDragon (@welsh_little) reported

    @giffgaff Thanks. The issue for me is 80 gb is way to much for me and it seems like an waste of cash so I may need to look elsewhere

  • Yzma4eva Yzma (@Yzma4eva) reported

    @giffgaff That’s all well and good except when I’m on the train I can’t check it because I don’t have service or 4G...

  • sallyneale Sally (@sallyneale) reported

    @giffgaff Hi Jade, thanks for replying, it's not an activation issue. I've had an account with you for 7 months and never had a problem before. I've opened a case with you Ref: 200218-001643

  • LILYROSE1402 Lily Rose 🌹 (@LILYROSE1402) reported

    @O2 @giffgaff please #StopFundingHate or I will no longer be a customer, after half my lifetime I shall no longer use your services if this continues. @StopFundingHate #DontReadTheSun #DontClickTabloids #TheSun #DailyMail

  • wakeupspoon lady beep (@wakeupspoon) reported

    damn got an email from giffgaff saying ive been using them for 7 years which is a long time and also, the same age as isla

  • manera34 Fatih ÜÇKUZULAR (@manera34) reported

    @giffgaff Doesn't work only phone calls works

  • manera34 Fatih ÜÇKUZULAR (@manera34) reported

    @giffgaff I bought a plan from you but internet connection is not working did everything in the help as well 2020 sms is always busy message this service sucks think when buying.

  • bondgirl9161 louby loo (@bondgirl9161) reported

    @AlisonMoyet I’ve just gone to GiffGaff from O2. It runs on O2 network 😊

  • Mykiel_B MikeB (@Mykiel_B) reported

    @Davidbiz0303 @giffgaff The fraud occurred way before you travelled David. All am trying to say is that, every PAC request is treated legitimate unless for example a fraud query is raised b4 the submission or less likely during processing otherwise a network has no way of knowing a pac is illegitimate

  • Mykiel_B MikeB (@Mykiel_B) reported

    @Davidbiz0303 @giffgaff The “going around” I used is fact that smishing and phishing texts/emails are going round and unsuspecting members are clicking links and entering their details thereby initiating such frauds. Giffgaff or any they network investigate Port Authorisation Code acquisition

  • Mykiel_B MikeB (@Mykiel_B) reported

    @Davidbiz0303 @giffgaff Giffgaff wouldn’t know a number is stolen when a legitimate PAC is issued and processed. They would stop it if they can if whilst one transfer you reported to 3 about the incident and 3 told giffgaff. This scam is going around n hope u’ve reported n getting ur things back 🤞🏾

  • Phoenix_SC_GTR Phoenix (@Phoenix_SC_GTR) reported

    @giffgaff heads up! my calls are being interupted by some sort of weird static wavy jumbled voice like forced sounds and or being interupted by some sort of voice thingy with static .... been happening scince Sept last year always ends with Call Failed even when on full signal

  • BFS_Connor JustConnor (@BFS_Connor) reported

    @giffgaff for some reason I have 4G full signal yet things are painfully slow at loading...