Giffgaff Outage

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

 No problems detected at Giffgaff

Giffgaff problems in the last 24 hours

Giffgaff Outage Chart

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (50.00%)
  • Phone (50.00%)

Giffgaff Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:
  • OhhMattyy MattyCFW (@OhhMattyy) reported

    @giffgaff I Would Appreciate if Giffgaff support would reply to me on the website :)

  • CamzyXBL Cammyiana🍫🌊 (@CamzyXBL) reported

    @JustChxtah @aekzaah @Welshhy Your skinny and built like an giffgaff simcard you won’t do shit

  • ItIsAGZ AGZ 🐊 Pay Back (@ItIsAGZ) reported

    Imagine I’ve had the same iPhone for two years running on some shit ee data bundle getting gassed everytime I get a 500mb boost and today discover that I could have put my giffgaff sim in it the whole time because apparently it’s unlocked 😐

  • ethnic_dreams Boo 💙 (@ethnic_dreams) reported

    It amazes me that Giffgaff is still offering 3GB for £10. I'm sure they offered more years back. Then again it's not as bad as some providers offering 500MB!

  • auhliya Aliya (@auhliya) reported

    @qushra Except for when O2 went down and giffgaff did alongside it...

  • jeansull Jean Sullivan (@jeansull) reported from Swansea, Wales

    Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

  • ZakWaters Zak Waters 🌹 (@ZakWaters) reported

    @giffgaff still nothing. No access to customer service after 5 hours. Good job I wasn't stuck with my phone and needed help. Shocking. You wont be getting anymore of my money. I paid for a month. My 250 minutes lasted 6 days without me calling anyone and even I had it wasnt over 4 hours.

  • ZakWaters Zak Waters 🌹 (@ZakWaters) reported

    @giffgaff state of art communication network and delivery, but make it almost impossible to talk to customer service live. Interesting. They take your money though.

  • A1babyox A1💯 (@A1babyox) reported

    @giffgaff I bought a goody bag why Isit not working

  • BigEthe B Benson (@BigEthe) reported

    @giffgaff I’m confused about stuff. Please help

  • cigarrass Cigarrass (@cigarrass) reported

    @PupJaffa Check your area coverage first. They're all good but only if they support your area. Cheapest is Giffgaff but want the fastest network speeds then ee, bt is great if you have them already but found them pricey Orange and t mobile are under ee also. So much more info no more space

  • cathybaylis CC (@cathybaylis) reported

    @giffgaff We have no signal coverage indoors today in Birmingham.

  • xuewenda xuewenda (@xuewenda) reported

    @giffgaff Hi no signal again from 12 pm till now

  • ChristopherShaw Christoph (@ChristopherShaw) reported

    @Mykiel_B @giffgaff Thanks for the help, she hasn't opened the link, I've told her to delete the message and to never open links.

  • _ChrisseLDN Ki✨ (@_ChrisseLDN) reported

    @giffgaff I need the contact to make a complaint immediately.

  • shel_1310 Michelle (@shel_1310) reported

    @giffgaff But nobody is discussing anything via my account - that's the problem! You do not understand my frustration as if you did, this would've been resolved by now

  • shel_1310 Michelle (@shel_1310) reported

    @giffgaff None of this is good enough. I have been ignored and then lied to. You have essentially stolen from me. I am appalled by your customer service and I hope that people never trust your services in the future.

  • ThePrinceJay_ Prince Jay (@ThePrinceJay_) reported

    @giffgaff I’ve had no service all day, what’s up with that

  • shaaafiiaa shafia (@shaaafiiaa) reported


  • shel_1310 Michelle (@shel_1310) reported

    @giffgaff It has been 4 days since I messaged your customer service - no response. I sold you my phone, you confirmed you sent the payment yet you haven't. I will never use your services again seeing as it appears you have taken my phone and failed to pay for it

  • Raymond22855108 Raymond Henderson (@Raymond22855108) reported

    @SketchLisa @giffgaff We live in a very cruel world where as far as honnesty and decency goes is somewhat limited I hope you Will get every penny back and never suffer any further terrible indignities

  • ZunairaAziz Zoons (@ZunairaAziz) reported

    Giffgaff Internet is so shit!

  • sophia____1 Soph (@sophia____1) reported

    Is anyone on giffgaff bc I needs some help :/

  • olihough86 Oliver Hough 🐦 (@olihough86) reported

    @goodgoingfx @Mykiel_B @giffgaff That's actually a really bad idea, it allows them to validate their lists easier, plus you can pick the good login out of thousands in a few seconds. Not to mention various browser exploits.

  • goodgoingfx goodgoing (@goodgoingfx) reported

    @Mykiel_B @giffgaff Actually the best way to stop these scams is to reply. They rely on the idiot to give user name and password. If everyone replied with false inputs they can't find the idiot in thousands of replies.

  • F1shyBob Disco Sausage (@F1shyBob) reported

    @SketchLisa @giffgaff Oh that's terrible. Hope you get it all sorted...

  • SketchLisa Lisa Harding (@SketchLisa) reported

    @Raymond22855108 @giffgaff I’d never heard of GiffGaff until today. One of their customers has hacked my PayPal and taken my money. They don’t seem to care and bounce it to PayPal!

  • Mykiel_B MikeB (@Mykiel_B) reported

    @Jamiesbit @giffgaff Jamie, that’s a lot and like you rightly said, you might as well stick to the £20. Sometimes your device or network issues doesn’t struggle to recognise the drop to 384kbps after the first 20gig so at that stage a manual roam can help when u realise data is unusable 1/2

  • thisisacesspit thisisacesspit (@thisisacesspit) reported

    @sazmeister88 @virginmedia Damn. Worth looking at Giffgaff and Plusnet in that case. Both had better PAYG options last time I looked. Giffgaff were great when I was with them.

  • Mykiel_B MikeB (@Mykiel_B) reported

    @JayBec2015 @giffgaff Hi. O2 shouldn’t block your phone before day of transfer. Call them or use their online support for them to help you troubleshoot any issues u r having as it could be something else. Porting only start on day u chose or given for porting.

  • ncl_medic ncl_medic #FBPE 🇪🇺 (@ncl_medic) reported

    @strutcakes So while they’re not brilliant, I’ve still been with EE (and prev Orange) for 15 years. Alright customer service and coverage good. I’m actually going to move to Giffgaff. Buy the phone from them pay over 2yrs. Advantage is your plan is sim only so you can move whenever.

  • SketchLisa Lisa Harding (@SketchLisa) reported

    @giffgaff Your complaints procedure only works for customers. I am NOT a customer. I am an innocent person who’s never heard of you whose had money taken from my account by one of YOUR users .

  • ionasurveyor Iona (@ionasurveyor) reported

    @SketchLisa @giffgaff That’s terrible

  • ashfaq_555 Ashfaq (@ashfaq_555) reported

    @giffgaff I want to keep my old number on to a payg giffgaff sum but don’t know how because you don’t have a customer phone number and your website doesn’t help either

  • SketchLisa Lisa Harding (@SketchLisa) reported

    .@giffgaff please help. someone is using my paypal account to pay for your service and i dont have a giffgaff account. please tell me how i can get my money back now

  • thegourmetgays Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • platernian Ram Ose (The grand Pomegranate) (@platernian) reported

    @giffgaff Costant loss of connection, makes this the worst data goodybag I have ever experienced.

  • GiaRose001 Gia lele Amos (@GiaRose001) reported

    @giffgaff I got a wish list atm lil poor haha

  • Cand1eStikMan Candle Stick Man (@Cand1eStikMan) reported

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco ID Mobile piggy backs on the 3 Network. I’ve been with them for a few years and have no problem with 4G in Manchester.

  • WhoPotterVian Sean the Mondasian Cyberman (@WhoPotterVian) reported

    @giffgaff Oh yes, it has plagued many celebrities. Michael McIntyre had the same issue when he was judging Britain's Got Talent.

  • dereksmithboro1 derek smith (@dereksmithboro1) reported

    @giffgaff I'm sure a lot of your customers would do a victory dance when you stop spamming this crap

  • dereksmithboro1 derek smith (@dereksmithboro1) reported

    @giffgaff I'll believe it if you stop spamming us all with this complete rubbish, most of us follow you for stuff that actually MATTERS, like customer service issues, network issues etc and not this reality TV bollocks.

  • marlinasnow91 Marlina (@marlinasnow91) reported

    @giffgaff No problem, but don’t expect any miracles 😆 I’m not a real grandma, more like a twenty-something grandma-apprentice and my socks show it 😅😂

  • beresfordhelen Helen Beresford (@beresfordhelen) reported

    @iD_Mobile_UK moved my number over from @giffgaff when I joined iD, but now getting messages saying Giffgaff are about to give it to someone else... Please help!

  • GiaRose001 Gia lele Amos (@GiaRose001) reported

    @giffgaff Least you've not spilled them down the sofa this time. Asking if id like used crips tut haha.. hungry and tired ive napped and ate like a hippo im ready bring it on #TheVoiceUK i wanna see this show boom my living room tonight

  • adilr__ Adil💆🏽‍♂️ (@adilr__) reported

    @giffgaff is the worst serivce ever🤬

  • as7861 {-_-} Amer {-_-} (@as7861) reported

    @OctaviaMalkz @giffgaff Hi, The payment will start as soon as you activate the sim card. What I mean is you need to activate sim card with top up or goodybag package :) Only thing is I do not want vodafone to take payment for continued service. (1/2)

  • SteHyatt Ste Hyatt (@SteHyatt) reported

    @giffgaff @SamsungHelpUK Tried these while in wigan. Full 4G bars no change. Back home 1 bar 4G. Says full service it isn't. Back to wifi now. Gonna try a few other sim cards and see what their signal is like. @O2 bought more 4G spectrum. Have seen no benefit yet though.

  • MDOG_Manchester Manchester Dining Offers (@MDOG_Manchester) reported

    @WayneCorrigan @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco @quichie72 @MoneySavingExp I did. Linked to their site. And was checking all tariffs. So bad I can’t cope with it RN.

  • MDOG_Manchester Manchester Dining Offers (@MDOG_Manchester) reported

    @WayneCorrigan @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco @quichie72 @MoneySavingExp ******* @VodafoneUK website is absurdly slow 💤

  • Mykiel_B MikeB (@Mykiel_B) reported

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco No not at all. What I was trying to say is that if it was signal or coverage (as u mentioned 4G) you had issues with when on o2, then it won’t be diff with gg or TescoM as they run on o2. But if say it’s better bundles, CS, freedom to come and go, value4money etc then that’s diff

  • sasbradley Sarah Bradley (@sasbradley) reported

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco @Plusnet uses EE and I’ve never had a problem

  • Mykiel_B MikeB (@Mykiel_B) reported

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco Giffgaff piggybacks on o2 network so you might as well rule them out if signal was the issue you had. But you can get a giffgaff sim, activate and try it out for a month and see if it works for you.

  • dlandoncole David Landon Cole (@dlandoncole) reported

    @BritishGasHelp So, it seems like the issue may be on @giffgaff's end. I'm following up with them - apols for the mistake

  • guikasema Brykasema (@guikasema) reported

    @giffgaff I’m ready for the voice to finish. It’s nearly as bad as that other pile, dancing on ice.

  • EdmundCraske Edmund Craske (@EdmundCraske) reported

    @O2 I’m with @giffgaff. I’ll try 3G next time I have a problem, I’ve left Leeds now and I’m getting good 4G in the countryside!

  • tigerman2570 Philip Woolford (@tigerman2570) reported

    @giffgaff I've been having issues all week & contacted agents, used the community forum & even raised a complaint but nothing has been resolved so doing my best to give @giffgaff & @O2 as much bad press as I can on here when I have Wi-Fi #VERYBADSERVICE

  • wilf37506282 wilf®️🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@wilf37506282) reported

    @giffgaff ******* awful

  • amy16011 aimz (@amy16011) reported

    @giffgaff your 4G is so astoundingly shit it makes me want to slam my face into a ******* wall

  • GloriaRoyer Glo (@GloriaRoyer) reported

    @giffgaff I haven't got hardly any internet to load this page so really unsure how to sort this issue