Giffgaff Outage

@giffgaff I Would Appreciate if Giffgaff support would reply to me on the website :)

@JustChxtah @aekzaah @Welshhy Your skinny and built like an giffgaff simcard you won’t do shit

Imagine I’ve had the same iPhone for two years running on some shit ee data bundle getting gassed everytime I get a 500mb boost and today discover that I could have put my giffgaff sim in it the whole time because apparently it’s unlocked 😐

It amazes me that Giffgaff is still offering 3GB for £10. I'm sure they offered more years back. Then again it's not as bad as some providers offering 500MB!

@qushra Except for when O2 went down and giffgaff did alongside it...

Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

@giffgaff still nothing. No access to customer service after 5 hours. Good job I wasn't stuck with my phone and needed help. Shocking. You wont be getting anymore of my money. I paid for a month. My 250 minutes lasted 6 days without me calling anyone and even I had it wasnt over 4 hours.

@giffgaff state of art communication network and delivery, but make it almost impossible to talk to customer service live. Interesting. They take your money though.

@giffgaff I bought a goody bag why Isit not working

@giffgaff I’m confused about stuff. Please help

@PupJaffa Check your area coverage first. They're all good but only if they support your area. Cheapest is Giffgaff but want the fastest network speeds then ee, bt is great if you have them already but found them pricey Orange and t mobile are under ee also. So much more info no more space

@giffgaff We have no signal coverage indoors today in Birmingham.

@giffgaff Hi no signal again from 12 pm till now

@Mykiel_B @giffgaff Thanks for the help, she hasn't opened the link, I've told her to delete the message and to never open links.

@giffgaff I need the contact to make a complaint immediately.

@giffgaff But nobody is discussing anything via my account - that's the problem! You do not understand my frustration as if you did, this would've been resolved by now

@giffgaff None of this is good enough. I have been ignored and then lied to. You have essentially stolen from me. I am appalled by your customer service and I hope that people never trust your services in the future.

@giffgaff I’ve had no service all day, what’s up with that

@giffgaff WHY ARE YOU DOWN AGAIN WHY ARE MY CALLS FAILING TO GO THROUGH

@giffgaff It has been 4 days since I messaged your customer service - no response. I sold you my phone, you confirmed you sent the payment yet you haven't. I will never use your services again seeing as it appears you have taken my phone and failed to pay for it

@SketchLisa @giffgaff We live in a very cruel world where as far as honnesty and decency goes is somewhat limited I hope you Will get every penny back and never suffer any further terrible indignities

Giffgaff Internet is so shit!

Is anyone on giffgaff bc I needs some help :/

@goodgoingfx @Mykiel_B @giffgaff That's actually a really bad idea, it allows them to validate their lists easier, plus you can pick the good login out of thousands in a few seconds. Not to mention various browser exploits.

@Mykiel_B @giffgaff Actually the best way to stop these scams is to reply. They rely on the idiot to give user name and password. If everyone replied with false inputs they can't find the idiot in thousands of replies.

@SketchLisa @giffgaff Oh that's terrible. Hope you get it all sorted...

@Raymond22855108 @giffgaff I’d never heard of GiffGaff until today. One of their customers has hacked my PayPal and taken my money. They don’t seem to care and bounce it to PayPal!

@Jamiesbit @giffgaff Jamie, that’s a lot and like you rightly said, you might as well stick to the £20. Sometimes your device or network issues doesn’t struggle to recognise the drop to 384kbps after the first 20gig so at that stage a manual roam can help when u realise data is unusable 1/2

@sazmeister88 @virginmedia Damn. Worth looking at Giffgaff and Plusnet in that case. Both had better PAYG options last time I looked. Giffgaff were great when I was with them.

@JayBec2015 @giffgaff Hi. O2 shouldn’t block your phone before day of transfer. Call them or use their online support for them to help you troubleshoot any issues u r having as it could be something else. Porting only start on day u chose or given for porting.

@strutcakes So while they’re not brilliant, I’ve still been with EE (and prev Orange) for 15 years. Alright customer service and coverage good. I’m actually going to move to Giffgaff. Buy the phone from them pay over 2yrs. Advantage is your plan is sim only so you can move whenever.

@giffgaff Your complaints procedure only works for customers. I am NOT a customer. I am an innocent person who’s never heard of you whose had money taken from my account by one of YOUR users .

@SketchLisa @giffgaff That’s terrible

@giffgaff I want to keep my old number on to a payg giffgaff sum but don’t know how because you don’t have a customer phone number and your website doesn’t help either

.@giffgaff please help. someone is using my paypal account to pay for your service and i dont have a giffgaff account. please tell me how i can get my money back now

@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

@giffgaff Costant loss of connection, makes this the worst data goodybag I have ever experienced.

@giffgaff I got a wish list atm lil poor haha

@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco ID Mobile piggy backs on the 3 Network. I’ve been with them for a few years and have no problem with 4G in Manchester.

@giffgaff Oh yes, it has plagued many celebrities. Michael McIntyre had the same issue when he was judging Britain's Got Talent.

@giffgaff I'm sure a lot of your customers would do a victory dance when you stop spamming this crap

@giffgaff I'll believe it if you stop spamming us all with this complete rubbish, most of us follow you for stuff that actually MATTERS, like customer service issues, network issues etc and not this reality TV bollocks.

@giffgaff No problem, but don’t expect any miracles 😆 I’m not a real grandma, more like a twenty-something grandma-apprentice and my socks show it 😅😂

@iD_Mobile_UK moved my number over from @giffgaff when I joined iD, but now getting messages saying Giffgaff are about to give it to someone else... Please help!

@giffgaff Least you've not spilled them down the sofa this time. Asking if id like used crips tut haha.. hungry and tired ive napped and ate like a hippo im ready bring it on #TheVoiceUK i wanna see this show boom my living room tonight

@giffgaff is the worst serivce ever🤬

@OctaviaMalkz @giffgaff Hi, The payment will start as soon as you activate the sim card. What I mean is you need to activate sim card with top up or goodybag package :) Only thing is I do not want vodafone to take payment for continued service. (1/2)

@giffgaff @SamsungHelpUK Tried these while in wigan. Full 4G bars no change. Back home 1 bar 4G. Says full service it isn't. Back to wifi now. Gonna try a few other sim cards and see what their signal is like. @O2 bought more 4G spectrum. Have seen no benefit yet though.

@WayneCorrigan @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco @quichie72 @MoneySavingExp I did. Linked to their site. And was checking all tariffs. So bad I can’t cope with it RN.

@WayneCorrigan @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco @quichie72 @MoneySavingExp ******* @VodafoneUK website is absurdly slow 💤

@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco No not at all. What I was trying to say is that if it was signal or coverage (as u mentioned 4G) you had issues with when on o2, then it won’t be diff with gg or TescoM as they run on o2. But if say it’s better bundles, CS, freedom to come and go, value4money etc then that’s diff

@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco @Plusnet uses EE and I’ve never had a problem

@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco Giffgaff piggybacks on o2 network so you might as well rule them out if signal was the issue you had. But you can get a giffgaff sim, activate and try it out for a month and see if it works for you.

@BritishGasHelp So, it seems like the issue may be on @giffgaff's end. I'm following up with them - apols for the mistake

@giffgaff I’m ready for the voice to finish. It’s nearly as bad as that other pile, dancing on ice.

@O2 I’m with @giffgaff. I’ll try 3G next time I have a problem, I’ve left Leeds now and I’m getting good 4G in the countryside!

@giffgaff I've been having issues all week & contacted agents, used the community forum & even raised a complaint but nothing has been resolved so doing my best to give @giffgaff & @O2 as much bad press as I can on here when I have Wi-Fi #VERYBADSERVICE

@giffgaff ******* awful

@giffgaff your 4G is so astoundingly shit it makes me want to slam my face into a ******* wall

@giffgaff I haven't got hardly any internet to load this page so really unsure how to sort this issue