Giffgaff outages and service status in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Nicola Fine (@NicolaFine1) reported 28 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Jean Sullivan (@jeansull) reported 57 minutes ago from Swansea, Wales

  Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  K!mpossible 💙 (@BubbaBubs2007) reported 6 minutes ago

  @giffgaff good morning, I bought a phone from giffgaff last April & I believe its still in warranty. I am unable to get signal despite following all the steps including a new sim card & still no signal. I can only assume its the handset. Will a cracked screen affect the warranty?

• 
  Fergus Kiely (@fergus_kiely) reported 11 minutes ago

  @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.

• 
  ฅ^•ﻌ•^ฅ (@makingdemands) reported 13 minutes ago

  wtf is giffgaff

• 
  Stevio (@Rothbury01669) reported 25 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  giffgaff (@giffgaff) reported 25 minutes ago

  @Kari_Casanova29 We do not have access to accounts or cases via social media Karina. If you reply to the agents via your case, they will get back in touch as quickly as they can to help further - giffgaff Jade

• 
  John Younghusband (@nenamewilldo) reported 30 minutes ago

  @giffgaff stolen phoen everyday occurrance yet nowhere is there guidance on your stupid website

• 
  Warlord (@Evilmonkeyfart) reported 30 minutes ago

  I got a new data sim and my golly I think giffgaff was genuinely the problem

• 
  Beepu☭🇵🇸🇨🇩🔻 (@BoppuBeepu) reported 32 minutes ago

  @aricolonthree the actual **** is giffgaff

• 
  giffgaff (@giffgaff) reported 33 minutes ago

  @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah

• 
  zaf (@zaffyzak) reported 33 minutes ago

  @giffgaff Yeah no, same bloody script all the ******* time! Bye I’m moving to other network that’s more reliable