Giffgaff outages and service status in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Nicola Fine (@NicolaFine1) reported 9 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Jean Sullivan (@jeansull) reported 22 minutes ago from Swansea, Wales

  Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kazzie (@kazzie222) reported 8 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good

• 
  giffgaff (@giffgaff) reported 12 minutes ago

  @cazjj Hi Caz. Oh dear, that's not right. Please drop us a DM, so we can help. - giffgaff Tasbiya

• 
  Mary Noonan (@MaryHawk90908) reported 14 minutes ago

  @itvMLshow Hello Martin, after one of your shows I took advice on changing my mobile service provider from 02/virgin media to Giffgaff, sadly I didn't check the end date and landed up paying £107 as I was 10 days early.Just a warning to others!

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 15 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  giffgaff (@giffgaff) reported 16 minutes ago

  @mmordecai No problem, Mark - giffgaff Hannah

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 17 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 18 minutes ago

  @giffgaff Yes have tried this and they not able to refund me so I can continue with my plan ..but I feel I should be reimbursed something as never heard of data costing that much didn't even give me chance to get on my gif gaff account to restart contract

• 
  sarah (@sarah_church) reported 18 minutes ago

  @giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks

• 
  Ben "consistent stooge" Knightsby (@KnightsbyBen) reported 20 minutes ago

  @_imey @DanNeidle Yeah, I reckon it shows ripoff O2 prices, etc. After changing to giffgaff my price is down on 10 years ago.

• 
  Gareth Kirk (@GarethTheNerd) reported 20 minutes ago

  @mhewson_MCH @O2 Honestly the networks all own a cheaper brand. O2 - GiffGaff Vodafone - Voxi (or talkmobile) Three - Smarty mobile EE - EE don't own a flanker brand but 1pMobile sort of fills that gap Would recommend any of them over the big names (apart from 1p mobile as I've never tried it)