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Giffgaff

Giffgaff outages and service status in Swansea, Wales

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • jeansull
    Jean Sullivan (@jeansull) reported from Swansea, Wales

    Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • AustenMathieson
    π™°πšžπšœπšπšŽπš— π™ΌπšŠπšπš‘πš’πšŽπšœπš˜πš— (@AustenMathieson) reported

    @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

  • 665162
    Lucky (@665162) reported

    Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.

  • UkRhoda
    Rhoda (@UkRhoda) reported

    @giffgaff How can a β€œservice” company run with zero customer service/help and no phone number? What nonsense! Scammers!

  • giffgaff
    giffgaff (@giffgaff) reported

    @KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

  • Wine92023
    9 wine (@Wine92023) reported

    @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

  • samuelb06214426
    samuel blanchard (@samuelb06214426) reported

    @giffgaff HELLO. MY NEPHEW ANDREW PROUT A CUSTOMER OF YOURS HAS GONE MISSING. HIS PHONE NUMBER IS 0775265322 HIS PHONE IS BROKEN IS THERE ANY OTHER WAY HE CAN BE CONTACTED. WE'RE OBVIOUSLY VERY WORRIED

  • HHeilier
    heilier (@HHeilier) reported

    After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the Β£10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

  • RichaMa42314735
    Richa Malhotra (@RichaMa42314735) reported

    @xunfenghellolo Sorry! Contact giffgaff support about refunds. Good luck!

  • alpherah
    Steve (@alpherah) reported

    @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

  • patrickjreddy
    Patrick Reddy (@patrickjreddy) reported

    @dbcxptures Been with Giffgaff for ever. Never had an issue. Never had a price increase either.