Giffgaff

Giffgaff Outage Report in Swansea, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Swansea, Wales 12/16/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • jeansull Jean Sullivan (@jeansull) reported from Swansea, Wales

    Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • javedmann Javed Mansuri (@javedmann) reported

    @giffgaff @giffgaff @UswitchUK What's the definition of emergency support ? How you can provide emergency support to your customer?

  • Thriftmaster2 Thriftmaster (@Thriftmaster2) reported

    @tescomobile @AnnReyn75876642 Tesco don't have a "physical" network, Tesco mobile is just rebranded O2, same as giffgaff, same as sky mobile.

  • clarinette02 Datarainbow 🌈Privacy Advocate (@clarinette02) reported

    @ThisIsKateS @O2 You should switch to Giffgaff. Same network, cheaper.

  • javedmann Javed Mansuri (@javedmann) reported

    @giffgaff Yes it was replied yesterday itself and looking for support looking at the urgency of the issue. I hope you understand this.

  • O2 O2 in the UK (@O2) reported

    @beesinateacup Hi Lorna 😞 Was the phone purchased from O2 directly, or Giffgaff? if the phone was purchased from us, but the Giffgaff sim works in it, this would mean the phone is unlocked, as it wouldn't work if the phone was locked to O2, even though they use our network.

  • javedmann Javed Mansuri (@javedmann) reported

    Worst support I have ever seen. No customer care. @giffgaff doesn't have any medium of communication where you can get any help on emergency. DO NOT USE @giffgaff , Giving suggestions based on experience.

  • _gordongeorge Gordon (@_gordongeorge) reported

    @giffgaff your app bug is still there. I pay for a Goodybag, the confirmation wording says new Goodybag starts on 23rd April. When I look on my account it says, correctly, the Goodybag starts on 23rd March. Reported this many times. Plse don't ask for more info. But plse fix it.

  • bfpix Bruce Fitzgerald Photography (@bfpix) reported

    Please get a move-on and fix the mast @giffgaff and @TheO2 network and I'm trying to run a business here! We've had no phone signal for over a week now at HX63ED. While you're at it, improve what was there to a better all-round signal. Thank you

  • javedmann Javed Mansuri (@javedmann) reported

    @giffgaff Can someone follow up with the agent ? I have updated incident, so that agent can respond on time ?

  • newagepixie 🏳️‍🌈Pixie Davies (@newagepixie) reported

    @ADCARTATTACK I'm still confused as to why people still use contracts. I've never spent more than £250 on a phone and have a giffgaff sim with a £10 golden goodybag. I usually change my phone every 2-3 years so I just start again with saving the £250 I'd spend on a phone.