Giffgaff outages and service status in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Jean Sullivan (@jeansull) reported 2 minutes ago from Swansea, Wales

  Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

• 
  Nicola Fine (@NicolaFine1) reported 25 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyah_Music (@KyahMusic) reported 4 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  jake scrivens (@JakeMUFCSceptic) reported 6 minutes ago

  @giffgaff Perhaps you could tell me the category, sub category, and sub sub category that is closest to my issue. That might be 'helpful'. Something which customer support is supposed to be. Be better.

• 
  giffgaff (@giffgaff) reported 6 minutes ago

  @fergus_kiely Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  Ancestral_Spirit (@Ancy_Spirit) reported 15 minutes ago

  @FyrFrames @DoesItPlay1 This is the part I don't understand. I am on a pay as you go with Giffgaff and mine worked, he's on the same pay as you go deal as mine, his doesn't work 🤷

• 
  DOBO (@LouisDobo) reported 16 minutes ago

  @giffgaff Please help me out before I join another company...

• 
  Ry Ry #coyg (@Ry_R0se) reported 17 minutes ago

  @giffgaff when will issues be sorted in mk451ph area have no data connection

• 
  giffgaff (@giffgaff) reported 20 minutes ago

  @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

• 
  Bob McLobb (@BMclobb) reported 25 minutes ago

  @andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs

• 
  james gmail (@jamgmail83959) reported 26 minutes ago

  @giffgaff Accidentally signed for 18-month contract on 13/3/26. Router with SIM off since 17/3 for some months, so this contract is hardly useful!. I wish to cancel under my 14-day statutory right to cancel please. How? No email, phone contact, agent does not allow questions.

• 
  Mark1165 (@MarkC1165) reported 31 minutes ago

  @giffgaff I purchased some travel data for Canada on Friday morning. 16)5/2026. It shows as valid in the app but when I choose mobile data I don't get any signal? Do I have to enable roaming? I don't want to lose the credit on my account.