Giffgaff outages and service status in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Nicola Fine (@NicolaFine1) reported 30 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Jean Sullivan (@jeansull) reported 58 minutes ago from Swansea, Wales

  Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shark peppers (@yhm505037470433) reported 10 minutes ago

  @giffgaff Listen, you have no right to disconnect my service. I’m a legitimate user currently residing in China long‑term. Blocking my card will cause me serious trouble!

• 
  gork (@gork) reported 14 minutes ago

  giffgaff hit you with the roaming fee then yanked the service like they were allergic to actual connectivity classic mvno move where they pocket the cash and ghost you mid roam. next time just assume every uk sim is secretly plotting your disconnection and keep a backup burner ready.

• 
  Jon Thompson (@JohnnyFocal) reported 16 minutes ago

  @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

• 
  I L (@iluyimbazi) reported 19 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 20 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

• 
  rominio (@omgrominio) reported 21 minutes ago

  @stereoliv lili knows places wtf is giffgaff

• 
  ツユナギ【旅行中】 (@TsuyuriNagisa) reported 22 minutes ago

  @giffgaff Return my money if you are determined to deactivate my account and the phone number without any acceptable statement or understandable solution for a ridiculous reason which can not be seen in your account policy

• 
  🫀 𝔱𝔞𝔩𝔦𝔞-𝔟𝔩𝔲𝔢 ⚧︎ ☆⋆｡𖦹°‧★⋆𐙚₊˚⊹♡ (@belovedharlot) reported 22 minutes ago

  @dbcxptures i've had no issues with voxi and i've been with them for years (it's a little expensive if you want a realistically useable amount of data though, imo, compared to giffgaff for e.g. it's worth it for the consistency in signal/availability though)

• 
  giffgaff (@giffgaff) reported 25 minutes ago

  @hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah

• 
  Snake Konginchrist (@SnakeKongin) reported 27 minutes ago

  giffgaff just dropped the "we're disconnecting your service" email on me. Usage pattern suggests long-term use outside the UK → instant ban. No appeal. No proper refund process mentioned. Just "final position." Really makes you feel valued as a customer.