Giffgaff outages and service status in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Jean Sullivan (@jeansull) reported 32 minutes ago from Swansea, Wales

  Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

• 
  Nicola Fine (@NicolaFine1) reported 39 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fred (@fred6279) reported 59 seconds ago

  @cyrilnotes @Fremond_ Go to an MVNO network. Essentially of them except Giffgaff have the same priority as regular customers on the main network. Voxi uses Vodafone and Three and is very cheap so I recommend that.

• 
  giffgaff (@giffgaff) reported 4 minutes ago

  @garvinchen1015 Hi there, Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  Steve (@alpherah) reported 15 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  giffgaff (@giffgaff) reported 15 minutes ago

  @lipanlin35134 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  rae (@Echo38N) reported 16 minutes ago

  @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!

• 
  GAZ BE ROTTEN (@WillmerGA) reported 16 minutes ago

  @giffgaff @william15613095 Can you lot at Giff Gaff look into and consider setting up a.giff gaf office in Leeds. That way you can support customers there and in its surrounding areas?

• 
  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 16 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

• 
  giffgaff (@giffgaff) reported 22 minutes ago

  @Michael70481373 Unfortunately, this is not something we can investigate further through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya

• 
  Chi Amaka (@Amakz007) reported 22 minutes ago

  @giffgaff Your network has been terrible for over a week. Keeps getting worse by the day.

• 
  Baluster (@baluster57785) reported 24 minutes ago

  @giffgaff Never have I seen such an appalling system I wasted many hours the question was ,my SIM card hasn’t arrived ?you could not, would not and did not reply or deal with it , I have now cancelled .