Giffgaff

Giffgaff Outage Report in Swansea, Wales

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Swansea, Wales 12/28/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • jeansull Jean Sullivan (@jeansull) reported from Swansea, Wales

    Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @AlxMakes It seems that the SIM swap has gone through Alex, so keep track of the community link given, as it is likely this is why the new SIM is not working due to our service issue. We are working as hard as we can to resolve this quickly. - giffgaff Jeanette

  • ChericoRoo Cherico 🌻 (@ChericoRoo) reported

    @giffgaff Could you confirm which network you piggy back on? I’m@looking to seitxh but we only have a signal with Vodafine here. Also what are your EU data roaming prices?

  • FoxKelah Kelah Fox (@FoxKelah) reported

    @giffgaff please help, I've have topped up £10.00 this morning 08.02am and have recieved a text message (14.04pm) saying that I have no mins and no £10.00 goody bag. Where has my credit gone, please help.

  • DrChemistryEmz Emma (@DrChemistryEmz) reported

    @Yorksims @Arednel @giffgaff Yes, sorry, I meant if they were available all the time the store is or only from the mobile phone mini shop. They’re available all the time on the tills, just grabbed one but can’t activate it until the morning. The sim is working though (shows signal) so looks good! Thanks:)

  • sciencepie Science Pie (@sciencepie) reported

    @giffgaff here's a question, what do you do with £5 bonus credit? Myself and both my kids have it on account but we buy goodiebags every month and never need calls, texts or data. Can you use the credit towards a goodiebag?

  • question_dog who me? (@question_dog) reported

    @giffgaff I've been watching that page for last 28 hours. Since there has not been a single update posted, is it safe to assume you've not got a clue why its not working and you have no idea when I will be able to use my sim?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @question_dog We can appreciate how frustrating this is for you, with having no service since activating your SIM. Please be assured we are working as hard as possible to resolve this issue and have your service resume, we just don't have an exact time frame for this. - giffgaff Jeanette

  • FlyMax1 Pablo Max (@FlyMax1) reported

    @danster62 @lorrainemking @BT GiffGaff is a virtual provider Who's network do they us and what kinda of top level functionality they provide Now the top level provider that has to deploy and manage a network cannot and will not give the same levels of service cutting their own throats

  • itsPipper Pipper the Springer (@itsPipper) reported

    @TeaganTheDog Giffgaff is phone service provider, a MVNO using the O2 network. I don't think they have contracts like networks themselves do.

  • ChrisJo24895371 Chris Jones (@ChrisJo24895371) reported

    @graceybabe1 @giffgaff I've got the same issue. I'll send a PM