Giffgaff outages and service status in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Jean Sullivan (@jeansull) reported 8 minutes ago from Swansea, Wales

  Can't make or receive calls, 4 bars signal and 4G. What's going on @giffgaff #giffgaff

• 
  Nicola Fine (@NicolaFine1) reported 27 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ifastcc (@ifastcc) reported 4 minutes ago

  **** giffgaff. They shut down my account and kept my £30 balance. How is this not robbery? @giffgaff @CommsOmbudsman @Ofcom

• 
  Michelle🇺🇦 (@Mishishell) reported 6 minutes ago

  @giffgaff been having problems with data all day

• 
  blank (@heedy73) reported 9 minutes ago

  @ZiaYusufUK Just cancelled and gone to Giffgaff all 4 devices **** em

• 
  MRP (@MRP_YT) reported 15 minutes ago

  @giffgaff Called my bank. Direct debit canceled. Will never use Giffgaff again.

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 17 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 19 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

• 
  Chippy (@NiftyNick4) reported 21 minutes ago

  @OwenJBlanche I’d defo get into them about that, including sports but no Films I always bartered them down to £80, then £50 for BB and another £150 for 3 mobiles. They’ll get nothing in 6 weeks. Vodafone for BB, ID & Giffgaff for mobiles and Virgin for TV. £130 all in. And a magic stick

• 
  9 wine (@Wine92023) reported 26 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  I L (@iluyimbazi) reported 30 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Jason ferguson (@Jasonrfc90) reported 33 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company