Giffgaff outages and service status in Horsham, England
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- Giffgaff generated 0 outage signals in the last 24 hours around Horsham, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Horsham, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Giffgaff Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Barbara Poole ⚽🦅 (@Barbara4003) reported from Crawley, England@IAG828 Talk mobile is about the same cost as giffgaff and is on Vodafone network
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Luke_Kell (@LukeKell2) reported from Crawley, England@giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?
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Barbara Poole ⚽🦅 (@Barbara4003) reported from Crawley, England@IAG828 GiffGaff is on the O2 network if that’s any help
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Andy Lulham (@LulhAndy) reported from Crawley, England@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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sarah (@sarah_church) reported@giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks
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MrRee (@MrReeSolutions) reported@oliverhenry @FelixAmazonCat Gonna be as bad a GiffGaff no doubt.
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Millen (@singhmillen) reported@giffgaff network 4-5g issues not working at all or at very very slow speeds in derry. Any reason or when it will be fixed
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Pete Lawson (@stitch_83) reported@giffgaff Yes, they reply once I have chased them and simply say we don’t have an update so it’s now been 20 calendar days with a partially working sim plan - sorry but it’s not good enough - I don’t want a response - I want a solution!!
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giffgaff (@giffgaff) reported@JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah
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kazzie (@kazzie222) reported@giffgaff Awful customer service , seriously 😡
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Chris Tait (@chris_tait) reported@O2 @giffgaff hi, I’ve been experiencing service issues on the giffgaff network in Stowmarket area for nigh on a week now. Service status on both your pages state there’s a phone mast issue but should be able to do all the usual things, however you can’t. ETA on fix?
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TheDePINCat 🐈🌐 (@TheDePINCat) reported.@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.
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giffgaff (@giffgaff) reported@gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah
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giffgaff (@giffgaff) reported@fergus_kiely Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2