Giffgaff

Giffgaff Outage Report in Merton, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Merton, Greater London, England 05/30/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (55%)

    Wi-fi (55%)

  2. Internet (19%)

    Internet (19%)

  3. Phone (17%)

    Phone (17%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Merton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: City of Westminster, Carshalton, London, Redhill, Leyton, Poplar, Croydon, Surbiton, Bermondsey, Lewisham and Ealing.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomCarshalton Internet
United KingdomLondon Wi-fi
United KingdomRedhill Phone
United KingdomLeyton Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @blakeg38171204 That's not right. Have you reached out to our agents about your service issue? - giffgaff Jeanette

  • splashsquelch Matt Webb (@splashsquelch) reported

    @ThreeUK you failed to port my number from giffgaff, after disconnecting it, and now cust svcs say it may take until Tuesday, and refuse to help further. Cannot login to banks, websites, taxis, etc. etc. Need your help in getting 3 to take this problem seriously and fixed today.

  • Velvetronics lXVSXl 🌹 🇺🇦 (@Velvetronics) reported

    @bmay @O2 I used to be with O2, moved to GiffGaff and never had any problems - all done online very swiftly.

  • wiganlady81 Karen Louise (@wiganlady81) reported

    @giffgaff how the heck do I order a sim for my son (a clone of the one he's lost) it's only a basic pay and go... Help!

  • jaxon6661_ jax’s corner ✧ (@jaxon6661_) reported

    Hey @giffgaff I’ve paid for a golden goody bag but the internet speed is so slow— is this normal? I’ve been with you guys for years and haven’t had this problem before :(

  • Prendo93 CP (@Prendo93) reported

    @Daniel_Bugg @O2 wouldn’t have this issue at giffgaff

  • HistoryAshe SeánAshe🇺🇦 (@HistoryAshe) reported

    Ouch, 4G+ speeds on GiffGaff are slow... Download: 0.89 Mbps Upload: Error I will be trying Voxi in a few weeks to see how that compares. These GiffGaff speeds just aren't good enough.

  • DeanusJack Jack Deanus (@DeanusJack) reported

    @Leah_EEE They may not use, but for mobile I moved to a 1 month rolling contract with smarty, giffgaff etc. No drama when it comes to price, just works, parents on it too, can even do it as a group and manage for them. Internet and Phone I have just concluded they are all awful :(

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @ryanpboothroyd Hello Ryan, There are no plans to remove the giffgaff to giffgaff free calls service. - giffgaff Ann

  • kieranp__ kieran (@kieranp__) reported

    @dxstant If you’re not bothered about getting a new phone then look at Giffgaff and and check the goody bags, I did that and it’s class because now I can choose if/when to upgrade and it’s like £15 a month for the same service I had before instead of £50