Giffgaff

Giffgaff Outage Report in Merton, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Merton, Greater London, England 11/13/2025 00:15

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (67%)

    Wi-fi (67%)

  2. Phone (15%)

    Phone (15%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

Live Outage Map Near Merton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Poplar and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • t0mpy JT (@t0mpy) reported

    @giffgaff I'm an ex-customer with a billing query. Could someone contact me please? I don't have the necessary information to get help online (new phone).

  • AliceThommo Alice Thompson (@AliceThommo) reported

    @giffgaff finding it impossible to figure out how to contact you. Bought refurbished phone from you in November but battery life is nonexistent so I've barely had it on but need to fix it. Can you help?

  • HaldaRee Halda Ree (@HaldaRee) reported

    @simonslives @giffgaff Talk to @instant_hellp they helped me when support services wouldn’t help me

  • Kozzy118 Kozz (@Kozzy118) reported

    @giffgaff I put a £10 credit onto my account, and I've only sent one text during this time yet I log into my account and it says I have £0.00 credit... nothing in usage apart from one text... help please?

  • Ali_Sutherland Alis Jones (@Ali_Sutherland) reported

    @giffgaff we have a simcard delivered to our address, for an unknown person, and we wonder if this is fraud. Can you help?

  • NadineHarkin3 Nadine Harkin (@NadineHarkin3) reported

    @giffgaff can someone message me some help?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @SamMackrill That's odd. Try clearing your cache and cookies, Sam. If this doesn't work, try using a different browser or device. If you're using the app, please try deleting the cache, cookies and history and then reinstalling the application.- giffgaff Jeanette

  • paige_mariah PM. 🦋 (@paige_mariah) reported

    @sabbydoux I was with GiffGaff since I moved to London but recently switched last month because they have like 0 service in my new area smh

  • CyberLangdon 澜璒 (@CyberLangdon) reported

    @giffgaff I downloaded your app on one of my Android devices, but I got the same response. Do I need to provide my user name or mobile number to help me with this issue? Even though I only activated my SIM about an hour ago.🥲

  • MacinnesTracy Tracy MacInnes (@MacinnesTracy) reported

    @benno44775 @giffgaff Thanks.. much appreciated. I had no service to text anything. Luckily the issue was resolved mid afternoon. It was just the lack of info from giffgaff saying that they had an issue!