Giffgaff

Giffgaff Outage Report in Merton, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Merton, Greater London, England 03/26/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Internet (22%)

    Internet (22%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Poplar, Harringay, Hackney, City of London, Hammersmith, Southwark, Harrow, Wembley, Reigate, Wandsworth and Croydon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPoplar Phone
United KingdomHarringay Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • CoronaSinger 🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • benno44775 Beano (@benno44775) reported

    @Lots_Fuzion @giffgaff They are 'complaining' to a customer to agreed to the T&Cs...

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @SoPo88 That's very strange, as there should be no issues with logging in. Are you able to try this on another device? - giffgaff Jade

  • FrankieKlaus Hampton Harry (@FrankieKlaus) reported

    @giffgaff hi, network speeds really poor in central London this week, post code ec4m, anything going on?

  • benno44775 Beano (@benno44775) reported

    @nickofmn0506 @giffgaff hi nick👋🏼 i can log in without a problem. if you have a goodybag and it is due to renew today then your payment option will be locked until tomorrow while it processes

  • SoPo88 Sophie (@SoPo88) reported

    @giffgaff Thanks for quick reply. It’s still not working says that there is a problem on your side

  • Jobjohn (((JD))) 💙🌻 (@Jobjohn) reported

    **** @giffgaff... am leaving as you have no coverage in Manchester!

  • deliaclaudette leia (@deliaclaudette) reported

    @ariannetehtarik @_ShannenT_ omg I use giffgaff it sucks *** but idk how to change since my bank acc is up

  • wustasaucee Mo Iqbal (@wustasaucee) reported

    I been on giffgaff for a whole *** decade damn

  • FrankieKlaus Hampton Harry (@FrankieKlaus) reported

    @benno44775 @giffgaff They reported a dodgy mast in central London. Pretty good comms, so not great network speeds but at least I know why

  • bicycloraptor 輪恐竜 (@bicycloraptor) reported

    @giffgaff hey there, ive had no phone signal all day and can't quite point out why. did all the troubleshooting on the website and nothing