Giffgaff

Giffgaff Outage Report in Merton, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Merton, Greater London, England 05/08/2025 17:20

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (48%)

    Wi-fi (48%)

  2. Internet (29%)

    Internet (29%)

  3. Phone (15%)

    Phone (15%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Merton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Poplar, London, Croydon, Surbiton, Bermondsey, Lewisham, Ealing, Hackney and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoplar Wi-fi
United KingdomPoplar Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • lpoolgaymer Lpoolgaymer 👩‍🚀 (@lpoolgaymer) reported

    @dalehay @O2 @giffgaff Mate O2 are ******* awful. I live in Liverpool city centre and have had shocking signal issues. Just left them and went to ee. May be more expensive but at least I can use my phone!

  • Batmans_mummy Mash (@Batmans_mummy) reported

    @giffgaff I have previously made a complain a few weeks ago but these sims from giffgaff with weird names keep coming. Me and my partner are both on a monthly contract with EE so we have never requested any of these sims.

  • Scammer54602191 Scammers🕶 (@Scammer54602191) reported

    @giffgaff Never put money in giffgaff there a scam network

  • danidalgrande Daniele (@danidalgrande) reported

    @giffgaff hey guys - I'm having issues in receiving calls both on 4g and 5g, signal cuts or call drops as soon as I answer. I'm on iPhone 13 pro.

  • sammy56373846 sammy (@sammy56373846) reported

    @Yorksims @GiftyAkuamoah1 @giffgaff Thanks for the reply. So will I have service with my old provider to use whilst the transfer is taking place? In other words I can still use my Vodafone sim, until Monday 9pm?

  • Fi_Me1 Fiona - Financially Independent Me (@Fi_Me1) reported

    @ToluFrimpong I use giffgaff. £10 for 15gb data, unlimited texts and minutes. Hubby pays £15 for 20gb (or maybe 25gb) and UL texts and minutes. They work off the back of 02 so pretty good signal everywhere :)

  • Batmans_mummy Mash (@Batmans_mummy) reported

    @giffgaff pls help me I’m being bombarded with sims from giffgaff I have never ordered!! I have had 12 giffgaffs with my home address and random names on it. Some sort of scam.

  • mikekmale Uncle ******** (@mikekmale) reported

    @giffgaff I can't sign into my account. The new 2 step sign in method is supposed to send me a code. I didn't receive anything. I've checked junk and other folders.

  • Simon546260961 Simon (@Simon546260961) reported

    @supernaturebro @BBCNews @tescomobile You are aware they operate on the VMO2 network? Same as Sky and GiffGaff?

  • Amytothemack Amy (@Amytothemack) reported

    @giffgaff No I would recommend you just let your web-store team know - your page abondmemt rates will be high enough for them to clock the issue, it’s happening on mobile and desktop.