Giffgaff

Giffgaff Outage Report in Merton, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Merton, Greater London, England 09/25/2025 08:55

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (37%)

    Phone (37%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (15%)

    Total Blackout (15%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Merton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Poplar, Croydon and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomPoplar Wi-fi
United KingdomLondon Wi-fi
United KingdomPoplar Wi-fi
United KingdomLondon Wi-fi
United KingdomPoplar Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaBollic Ella Vator (@AnnaBollic) reported

    @giffgaff Right, which numpty set up the new security code to get in to your account? I CAN NO LONGER GET IN TO MY ACCOUNT BECAUSE WHEN I GO TO RECEIVE THE STUPID CODE YOU KEEP SENDING ME VIA EMAIL, BY THE TIME I RE-ENTER GIFFGAFF, THE CODE NO LONGER WORKS

  • manfrommaralea James McLaren (@manfrommaralea) reported

    @TonyMoretta @myPhilTaylor @VodafoneUK The answer's a dual-SIM phone. For some reason Google, MS, Yahoo et al won't recognise my JT number range for sign-ups - and JT won't recognise this is an issue. Thank goodness for my giffgaff SIM.

  • MeanTeam Chris Hart (@MeanTeam) reported

    @Aldouk @EE No, I left GiffGaff when I bought my Pixel on EE. It's an option to go back though. Leaning towards O2 at the moment who I was with for years. Tbh, the coverage has never been great on EE here on the outskirts of Nottingham. Regularly have no service.

  • scwhite_1 Sarah White (@scwhite_1) reported

    @giffgaff signal has been out for over a day - when is the mast near me going to be fixed please?

  • AndyDav75047066 Andy Davies (@AndyDav75047066) reported

    @giffgaff @giffgaff Victims of #modernslavery aren't. Are you showing contempt for them and the law? Your lawyers will confirm you are in breach of Section 54 the Modern Slavery Act 2015, because your Statement is at least a year out of date. Please act. Show you give a damn.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @elivila9 Yes, please try clearing cookies, cache and history and then re try logging in. This should help. - giffgaff Tasbiya

  • NStand11 NorthStand11 (@NStand11) reported

    @giffgaff my signal has completely gone - is there a network issue??

  • andygawley andrew gawley (@andygawley) reported

    @MsGHist Buy a cone and go with @giffgaff . No contract, I pay 6 per month and have never run out of data, and brill service

  • jemjabella Jem (@jemjabella) reported

    @theotherman @mdhalstead Thanks so much both, didn't even realise this was a thing I could do! Looks like Giffgaff doesn't support it but I'm not averse to switching!

  • NikitaJenkins20 Nikita Jenkins☻ (@NikitaJenkins20) reported

    @RateSetter Good morning☺ I've been asked to contact you directly regarding my mobile contract with Giffgaff. I'm trying to pay my contract off early, but their site doesn't allow for it. Could you please help?