Giffgaff

Giffgaff Outage Report in Merton, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Merton, Greater London, England 08/31/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Wi-fi (25%)

    Wi-fi (25%)

  3. Internet (22%)

    Internet (22%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Merton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Poplar, Croydon, Mitcham, Harrow, Bermondsey, Eltham and Leyton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomPoplar Wi-fi
United KingdomLondon Wi-fi
United KingdomPoplar Wi-fi
United KingdomLondon Wi-fi
United KingdomPoplar Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • CoronaSinger 🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • DMC83_HX Darrel (@DMC83_HX) reported

    @RyanHTAFC8 @giffgaff Oh dear, im only in Halifax and no issue. Must be a mast reyt next to yours. Hope its cleared up soon 👍

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @RyanHTAFC8 We're sorry to hear this, Ryan. Can you please drop us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya

  • RyanHTAFC8 RyanHTAFC 💙 (@RyanHTAFC8) reported

    @DMC83_HX @giffgaff In my area there is an issue as its been confirmed by Giffgaff

  • Stemac2010 Pixels In The Sky (@Stemac2010) reported

    @george24740 @VodafoneUK @giffgaff What network?

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported

    @LexmotofmxRider Has giffgaff sorted out your issue because you’re top up didn’t appear?

  • FMCJ10 Chris (@FMCJ10) reported

    @Tim_Arnold1977 @giffgaff Once 5g was installed round here, which we don't get access to - only Bilborough. Speeds went to ground, I switched to the same network as Kate and I haven't looked back.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @c_l_dimond We're very sorry to hear this, Charlotte. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade

  • RozBrabner rosalindbrabner (@RozBrabner) reported

    @giffgaff Is it normal to have gaps of over 8+ hours for a reply to an email chain? I’m genuinely so shocked at how appalling the customer service has been this week.

  • only1jones Chris Jones (@only1jones) reported

    @giffgaff Hi, I now have a new phone and a new sim. I did manage to get this one on the tube wifi but last night it stoped working again and I’m getting the same problem as before. Which categories should I choose in the help? I see nothing remotely applicable

  • oobergrafik øober gräfik (@oobergrafik) reported

    Why is the 4G coverage so **** in L17, but when I'm in Huyton, or Whiston, for eg, I've got a full 4 bars 🙄 @giffgaff @TheO2