Giffgaff

Giffgaff Outage Report in Merton, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Merton, Greater London, England 10/15/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (31%)

    Internet (31%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. Total Blackout (15%)

    Total Blackout (15%)

Live Outage Map Near Merton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, London and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomPoplar Wi-fi
United KingdomLondon Wi-fi
United KingdomPoplar Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • Ryanclairmont 🅡🅨🅐🅝 (@Ryanclairmont) reported from Ilford, England

    Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshuaK77047681 Joshua Kay (@JoshuaK77047681) reported

    @giffgaff do you support 5g on BYOD device's

  • HavocTechie Havoc Techie (@HavocTechie) reported

    @giffgaff Did you hear of a little thing called Covid, kids studying from home and yet you decided to double the cost per mb from 5p to 10p. Hope non you ever have to scrap by you awful humans.

  • Deiricog Derek Gleeson (@Deiricog) reported

    @McLaughlin_1888 I use @giffgaff can never use up the minutes or data and £20 a month pay as you go

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @giffgaff how do I report a fraud??? Not even a customer????

  • Has_Leeds Ahsan Hussain (@Has_Leeds) reported

    @O2 still no explanation for why even though i have unlimited data i am unable to use any data at all. Working from and lockdown with no wifi and data. Costing me a fortune topping up my wifes giffgaff!!! Can anyone in o2 help?

  • tainkirrahe 🔥 ᴛʜᴇ ʟɪᴇᴠ sᴄʜʀᴇɪʙᴇʀ ᴏғ ᴄʀᴏᴄʜᴇᴛ - vangelus (@tainkirrahe) reported

    ugggghhhhHHH so it looks like the work phone I've been bought doesn't work with giffgaff sims, would have been nice to maaaybe mention that on the product page argos?!

  • ShaneSlackMusic Shane Slack Official 🌍 🏳️‍🌈 🧠 (@ShaneSlackMusic) reported

    @ giffgaff Hi, I'm looking to leave your network as I need customer support but you have no customer service number, no customer service email and you keep telling me I'm locked out of my account. This is ridiculous.

  • kakaahmed1 A (@kakaahmed1) reported

    @giffgaff I’m sorry but you can’t tell me when my number is going to be back on! I have a really good number and I am afraid the number has been stolen! Nobody can help me all I’m getting told is there is work going on but my wife’s on giff gaff and her number is fine !

  • sarahkeir1 sarah (@sarahkeir1) reported

    @giffgaff Hello, please can someone help, I have agreed to recycle my old handset with you but I need to double check what bank details I provided before I send the phone back. I’ve tried to message but the answer was unhelpful. I don’t want to send it & not get payment! Thanks.

  • RedshawAmanda Amanda Bogdanovich (@RedshawAmanda) reported

    @MatthewIkwuama2 @Mykiel_B @giffgaff I also am having this problem today