Giffgaff Outage Report in London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in London come from postal codes EC4R and NW10.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Giffgaff
Giffgaff is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (45%)
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Internet (28%)
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Total Blackout (13%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near London, England
The most recent Giffgaff outage reports came from the following cities: London, Finchley, Poplar, Watford, Croydon, Southwark, Ealing, Hackney, Lewisham, Streatham, Acton, Orpington and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| Finchley |
Wi-fi | |
| Poplar |
Internet | |
| Poplar |
Phone | |
| Watford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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Dr Aaron Braddy-Green
(@DrAaronBraddy) reported
from
Enfield Lock, England
@PhilSheaS @lungsatwork I got a crappy phone with a £5 a month GiffGaff sim for a job I recently did with non-resident on call...100% worth it - switched off when not at work, never had to give randoms at other hosps my personal No & no dodgy calls OOH or when not at work! Definitely do this @PhilSheaS
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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Neil Jackson
(@drneil667) reported
from
Harlesden, England
@blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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@Love_SE4💙
(@Love_SE4) reported
from
London, England
@giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back
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Ewan Stevenson
(@EwanJStevenson) reported
from
Harrow Weald, England
@giffgaff plz can you help. I am waiting for a refund for a returned phone.
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🍎Corona🍎******🍎(****/****)
(@CoronaSinger) reported
from
Stratford, England
@giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you
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Lucy Howarth
(@lucylocket_93) reported
from
Barnet, England
I’m gonna leave giffgaff as soon as I get home - £10 per month is great but you never have ******* signal!
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jacek wojt
(@jacekwojt) reported
from
Bromley, England
@VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff | The mobile network run by you
(@giffgaff) reported
@ChericoRoo Hello there, giffgaff uses the O2 network. Our goodybag plans can be used in the EU and selected destinations. You are entitled to a maximum of 63 days of EU roaming after UK usage is detected in any four-month period, with data use capped at 20GB per goodybag. - giffgaff Ann 1/2
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🇺🇦 Dex 💚 デックス 🕹️
(@_lagspike) reported
@giffgaff Yep, no dice I'm afraid (his OnePlus wouldn't disconnect to connect to a "forbidden" network, while my Pixel 5 did allow it). Still "invalid number". 😔
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giffgaff | The mobile network run by you
(@giffgaff) reported
@SigniusNetworks Okay, thanks for checking that. If you're using an android device, there should also be a disable network toggle that will stop notifications every time you pass a Wi-Fi hotspot - giffgaff Nicole
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Swarley Quinn
(@Joen_Th3) reported
@giffgaff Network is down. FY8 3FR. Motorola G100, restarted and turned phone off multiple times, turned SIM off and on multiple times, no fix.
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Cherico 🌻
(@ChericoRoo) reported
@giffgaff Could you confirm which network you piggy back on? I’m@looking to seitxh but we only have a signal with Vodafine here. Also what are your EU data roaming prices?
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Swarley Quinn
(@Joen_Th3) reported
@giffgaff Having checked with a colleague, it's the mobile data that is the problem rather than my calls. I renewed my goody bag this morning. Does that help?
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louisiana slim✧ ꈍ ✰
(@Bebopop_) reported
Anyone else’s @giffgaff down?
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👑A👑
(@A_L_M_95) reported
@giffgaff SERIOUSLY you need to sort it out I’ve just got a new @e_emobile sim and trying to get a pac code to keep my number is impossible!!! Ridiculous worse signal just everything about giffgaff is dreadful!!!!
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Emma
(@DrChemistryEmz) reported
@Arednel @giffgaff Wel nobody messages me anyway, but I’m out tomorrow so not having any signal will just make me stressed out
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Emma
(@DrChemistryEmz) reported
@Yorksims @Arednel @giffgaff Yep that’s the plan! Tried another network sim and it works. I’m just not sure if I can grab a Sim at Tesco this late, I don’t know if they have them for sale.