Giffgaff Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC1N and SE14.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (59%)
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Phone (21%)
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Internet (13%)
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Total Blackout (7%)
Live Outage Map Near London, England
The most recent Giffgaff outage reports came from the following cities: London, City of London, Poplar and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| City of London |
Phone | |
| Poplar |
Total Blackout | |
| Hammersmith |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Dr Aaron Braddy-Green
(@DrAaronBraddy) reported
from
Enfield Lock, England
@PhilSheaS @lungsatwork I got a crappy phone with a £5 a month GiffGaff sim for a job I recently did with non-resident on call...100% worth it - switched off when not at work, never had to give randoms at other hosps my personal No & no dodgy calls OOH or when not at work! Definitely do this @PhilSheaS
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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Ewan Stevenson
(@EwanJStevenson) reported
from
Harrow Weald, England
@giffgaff plz can you help. I am waiting for a refund for a returned phone.
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Kay george
(@Kaygeor53353208) reported
from
Croydon, England
Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff
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jacek wojt
(@jacekwojt) reported
from
Bromley, England
@VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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Neil Jackson
(@drneil667) reported
from
Harlesden, England
@blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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Lucy Howarth
(@lucylocket_93) reported
from
Barnet, England
I’m gonna leave giffgaff as soon as I get home - £10 per month is great but you never have ******* signal!
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🍎Corona🍎******🍎(****/****)
(@CoronaSinger) reported
from
Stratford, England
@giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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@Love_SE4💙
(@Love_SE4) reported
from
London, England
@giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Radek R'adek
(@radeknaughty) reported
@Markngaz1 @giffgaff I've swap two cards already m8. Both are not working. Fresh goody bag has been paid.
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Craig
(@craiglaurenc) reported
Just requested a PAC code from @giffgaff shocking mobile data connection.. it never works. Can't wait to leave
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RJ
(@RJ_the_man87) reported
And @giffgaff - I need me phone for emergency contact with me disabled brother and elderly Aunt. I can't phone them or receive calls so its been a worry for last couple days with no signal (I have contact through other means but its annoying)
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MikeKAB
(@Mykiel_B) reported
@monaghp @giffgaff Hi Paul. Giffgaff don’t support eSims am afraid.
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The Wrestling Dad - Damon Leigh
(@DamonLeigh) reported
Anyone else had shocking "customer service" from @giffgaff ? My wife is in tears trying to access her account after her phone was stolen and they won't let her access anything due to security?! For all we know someone is using her account. Shocking.
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wendy
(@twiwendyuk) reported
@Mykiel_B @cristobalypunto @giffgaff My phone calls are even cut out, your DM CHAT SERVICE IS APPALLING, STOP FOBBING OFF AND GIVE PEOPLE AN ANSWER, #watchdog should look into how you guys are ripping me off and others
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Talon Fast
(@talonfast) reported
@MammothWhale Other providers will be the same, as they’ll rely on Openreach to actually configure the connection. A good temporary solution would be a VOXI or Giffgaff prepaid SIM card, and putting it in a cheap 4G router. You can get them on Amazon for about £60-70
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wendy
(@twiwendyuk) reported
@giffgaff No signal 25 a month NO SERVICE WHEN YOU DM on hear. No ADVICE NO HELP FROM, GIFFGAFF staff Just want to fobb people off I got more internet and service from a 5 Internet on Vodafone years ago How can you say you offer a chat service and just say "have I contacted anyone else
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Carl Johnson
(@notrmsn) reported
@enomiseleda Yes Simma! I’m all good, same to you. Make sure you phone them instead of doing it online you can usually negotiate a better deal. Stay away from GiffGaff too they’re awful
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John Woods
(@Yorksims) reported
@craigy_xo @giffgaff There is no way to switch it off unfortunately,giffgaff have made it compulsory for all members. Not a problem for me but there have been an awful lot of posts in the giffgaff community from members who don't want it.