Giffgaff Outage Report in London, England

Problems in the last 24 hours in London, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

• Phone (40%)
• Internet (24%)
• Wi-fi (22%)
• Total Blackout (12%)
• E-mail (1%)

Live Outage Map Near London, England

The most recent Giffgaff outage reports came from the following cities: London, Hammersmith, Wandsworth, Poplar, Harringay, Hackney, City of London, Southwark, Harrow, Wembley, and Chigwell.

City	Problem Type	Report Time
London	Wi-fi	1 day ago
Hammersmith	Phone	2 days ago
Wandsworth	Phone	5 days ago
London	Internet	8 days ago
London	Phone	8 days ago
London	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

• 
  Laura Summers (@LauraSummersNow) reported 6 minutes ago from London, England

  @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

• 
  Alvin (@jetsettersw) reported 10 minutes ago from Lambeth, England

  @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

• 
  Tronald Dump. (@TronalddumpUS) reported 11 minutes ago from London, England

  @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

• 
  Cr£am (@EdoreFaine) reported 18 minutes ago from London, England

  How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

• 
  Karen Reekie (@catskidschaos) reported 20 minutes ago from Richmond, England

  If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

• 
  Prince Vegeta (@TheGaffaSM) reported 25 minutes ago from Merton, England

  Never GiffGaff💥

• 
  gracialnation (@GracialNation) reported 26 minutes ago from Hackney, England

  @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

• 
  Sofi Summers (@sofiloco) reported 31 minutes ago from Hackney, England

  @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

• 
  jason k (@Benjakev) reported 32 minutes ago from Hammersmith, England

  @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

• 
  Neal D'Cruz (@nealdcruz) reported 34 minutes ago from Bromley, England

  @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

• 
  Jordan Revell (@jordanrevell) reported 40 minutes ago from Camden Town, England

  @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

• 
  Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported 46 minutes ago from Camberwell, England

  Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

• 
  (high-room) (@hyrume1) reported 46 minutes ago from Hounslow, England

  @giffgaff your mobile services are ****

• 
  Unotheactivist (@kiers__) reported 47 minutes ago from Islington, England

  @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

• 
  Daniel MacQueen (@macqueendan) reported 48 minutes ago from Tottenham, England

  @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

• 
  Mr Martin Calder (@Mr_MartinCalder) reported 48 minutes ago from Walthamstow, England

  @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

• 
  RAVEAUD Emmanuel (@Maliwil) reported 54 minutes ago from London, England

  @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

• 
  DJ Rowland Samuel (@djrowsam) reported 54 minutes ago from Paddington, England

  @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

• 
  Alvin (@jetsettersw) reported 56 minutes ago from Lambeth, England

  @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

• 
  ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported 60 minutes ago from Bexleyheath, England

  R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Bradfield (@Mark_Antony_3) reported 4 minutes ago

  @giffgaff HEY. UNLESS YOU WANT A COMPLAINT AGAINST YOU. CAN YOU RESPOND TO MY MULTIPLE MESSAGES

• 
  giffgaff | The mobile network run by you (@giffgaff) reported 7 minutes ago

  @Mark_Antony_3 The option in your network selections for LTE, is 4G Mark. It is sometimes labeled as LTE in certain phones. If you switch this on, 4G should show on your network, but the speeds will be reduced with the always on data now being live.. - giffgaff Jeanette

• 
  Tesco Mobile (@tescomobile) reported 12 minutes ago

  @velse @giffgaff Hi Steve, sorry to hear this. There have been no reports of any issues, what issue are you experiencing? - Maria

• 
  Mark Bradfield (@Mark_Antony_3) reported 12 minutes ago

  @giffgaff YES U R. QUICK RESPONSE WHEN YOU WANT ME TO SPEND MONEY BUT NOW IVE FOUND YOU GUILTY OF BREACHING THE CONSUMER RIGHTS. YOU WANT TO IGNORE. IM NOT WAITING ANOTHER 5 DAYS. THAT WILL BE A WEEK WITH POOR SERVICE

• 
  Mark Bradfield (@Mark_Antony_3) reported 21 minutes ago

  So @giffgaff will now need to deal with a dispute and if they fail to accept the money being returned. Fraud will be involved

• 
  Jennifer Partridge (@Jennife20404667) reported 21 minutes ago

  Hey @giffgaff are the rumours true regarding customer care? I am looking to join you but ive had you have very poor customer and you refuse refunds for poor service

• 
  Ben Baller (@1BenBaller) reported 26 minutes ago

  @Jennife20404667 @giffgaff Customer support has responded and like with every case, they need time to investigate and respond adequately

• 
  Ben Baller (@1BenBaller) reported 26 minutes ago

  @Mark_Antony_3 @JoshBond94 @giffgaff You will need to wait for a response from an agent given the provided timeframe. Telefonica will be unable to assist as support cases are managed differently.

• 
  Lucie K (@Lucie84) reported 26 minutes ago from Midsomer Norton, England

  @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

• 
  giffgaff | The mobile network run by you (@giffgaff) reported 30 minutes ago

  @dkxtwt That's strange. We're not aware of any issues with payments. Have you contacted our agents about this? Are you a giffgaff member or a new member? - giffgaff Jeanette