Giffgaff Outage Report in London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in London come from postal codes EC4R and W4.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 05: Problems at Giffgaff
Giffgaff is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Internet (41%)
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Wi-fi (28%)
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Phone (22%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near London, England
The most recent Giffgaff outage reports came from the following cities: London, Poplar, Ealing, Hackney, Wembley, Croydon and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Poplar |
Phone | |
| London |
Internet | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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gracialnation
(@GracialNation) reported
from
Hackney, England
@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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Daniel MacQueen
(@macqueendan) reported
from
Tottenham, England
@giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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☃️🎄🦌loucathwil🧵✂️🧸
(@Loucathwil) reported
from
Bexleyheath, England
R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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Alvin
(@jetsettersw) reported
from
Lambeth, England
@giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾
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Unotheactivist
(@kiers__) reported
from
Islington, England
@RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit
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Neal D'Cruz
(@nealdcruz) reported
from
Bromley, England
@giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx
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Alvin
(@jetsettersw) reported
from
Lambeth, England
@giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
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jason k
(@Benjakev) reported
from
Hammersmith, England
@PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@barnstormed) reported
@Yorksims @giffgaff And yet Giffgaff have since gone back on their tweet from a few days ago and are saying it doesn't work?!
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John Woods
(@Yorksims) reported
@barnstormed @giffgaff As long as you have a giffgaff 5G sim installed and are in a 5G area then yes you should. The 8 series including the Nord had problems with O2 5G but the last I saw from Oneplus in their forum was that the 9 shouldn't have the same problem.
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Lisalashes
(@Lisacshotmail) reported
@giffgaff the service is poor, if customers have queries you should have people to answer their queries, i have a 2nd sim i need replacing asap, and no assistance to enable me to do so, this isn’t acceptable!
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Andrew Whitford
(@DrailerEve) reported
@VodafoneUK despite the fact that my elderly mother's Doro phone was bought direct from Doro, you have managed to lock her phone up when we tried to change from your pay as you go to GiffGaff. This phone is for emergencies. Please help.
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Bronwyn Johnson
(@BronwynEmilyJ) reported
@giffgaff My cats told me to tell you that’s so rude.
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Stephanie Brooke
(@manx_maid) reported
@giffgaff However, the choice of only a driving licence or passport to prove age is your choice, and excludes many disabled people as I said, who no longer or have never had either ; there should be alternative means of lifting the block.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@dc_mtb_road If you closed the account on your end then it's not giffgaffs fault. Our members are to ensure that all recurring features are disabled.. Could you send us a Private Message, so we can help you out with this.. - giffgaff Tasbiya
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Jonathan Brooks
(@MertonMuffley) reported
@giffgaff hi gifgaff. Not sure whats going on but every month for past couple of months my auto top up doesnt occur and I end up using up credit and/or running out with no idea why my phone has stopped working. Can you fix?
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Mike Henson 🙉🙈🙊
(@MikeHenson) reported
@bazzacollins I had reliability problems with GiffGaff/O2 with my alarm system so I bought a SIM from Libara/Vodafone which has given me a consistent reliable signal. I bought it through U-Switch and got a discount - I pay £3.50 a month but I do only send text messages.
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b.
(@NIGHTSLXYERR) reported
@lonlycrybIood oh shiiiiiit, i’m a sucker for o2 cos the signal is always good, plus free wifi an priority. i’ve heard of ID but didn’t know it was a whole network thing, i thought it was like giffgaff