Giffgaff Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC4R, SW8 and SW20.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (38%)
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Internet (35%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near London, England
The most recent Giffgaff outage reports came from the following cities: London, Newham, Poplar, Hackney, Croydon, Ilford, Barking, Tower Hamlets, Epsom, Camden Town, Ealing, Fulham, Woolwich and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Newham |
Phone | |
| Poplar |
Internet | |
| Hackney |
Internet | |
| Croydon |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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Daniel MacQueen
(@macqueendan) reported
from
Tottenham, England
@giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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Alvin
(@jetsettersw) reported
from
Lambeth, England
@giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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Neal D'Cruz
(@nealdcruz) reported
from
Bromley, England
@giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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gracialnation
(@GracialNation) reported
from
Hackney, England
@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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☃️🎄🦌loucathwil🧵✂️🧸
(@Loucathwil) reported
from
Bexleyheath, England
R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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Alvin
(@jetsettersw) reported
from
Lambeth, England
@giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾
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Unotheactivist
(@kiers__) reported
from
Islington, England
@RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit
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Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
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Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Faye
(@fayecavender) reported
@giffgaff I’ve been trying to contact you since Boxing Day. Issues still not resolved! The refurbished phone I bought for my daughter loses charge after 10 mins and now won’t turn on at all! We received it in early November but not used until Xmas day. Please help.
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Jessica Sheen
(@JessicaSheen76) reported
@giffgaff Aweful, awful, awful! Big mistake to buy a returned phone from this company. I have been a customer for over 6 yrs and happy with my monthly service but big mistake to buy a phone from you. Have returned it but now, over 6 days later, it still hasnt been received.
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Elvst
(@headybow) reported
@giffgaff Hi giffgaff, what’s happening to your network today, I can’t make any call to mobile besides landlines. Is there an outage on your line today?
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MikeKAB
(@Mykiel_B) reported
@Kimbo69957778 @giffgaff Hi Kimbo, locked phones come up with ‘sim not supported or phone locked to a different network etc’. Is the sim you’ve got activated at all? Try the sim in another unlocked or locked to o2 phone to see if that works. Also see if u can try a sim from a df network in it to check.
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Neil Renwick
(@NeilARenwick) reported
@giffgaff I got a text yesterday saying my goody bag has expired - it should auto-renew each month. I've logged an agent request but no reply yet and I'm completely without service presently. How can I get this resolved faster?
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alex
(@0daaa64011c4449) reported
@giffgaff I have received my refurbished iPhone and I am disappointed that it has a fault with the speaker when i make a phone call I have no sound and the microphone doesn’t work this only happens on calls I have a return created but it doesn’t let me explain the problem
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Jessica Sheen
(@JessicaSheen76) reported
@giffgaff Also you sold a phone where someone else's details were still on it so texts coming through asking them to make urgent contact for being late with very and next payments!!! No sound when you call someone. Battery will says its 60% but cut out.
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Jessica Sheen
(@JessicaSheen76) reported
@giffgaff Its as though I was sold a prank phone for £130. It is of no use to anyone. Yes, I will have my refund now please plus compensation for the stress this issue has caused.
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kelly cunningham
(@kelc_06) reported
@giffgaff what is wrong with ur service today? 7 hours a million resets and none of my family can dial out or receive calls
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Chris Field
(@thatguyuk) reported
Hey @giffgaff I bought a refurb phone from you for Christmas and it has a microphone and ringer fault. I want to return it and get a replacement. How can I when you just send me round in circles. Help!