Giffgaff

Giffgaff Outage Report in Hackney, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Hackney come from postal codes E2 and N16.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hackney, Greater London, England 04/05/2025 11:55

April 05: Problems at Giffgaff

Giffgaff is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Wi-fi (28%)

    Wi-fi (28%)

  3. Phone (22%)

    Phone (22%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hackney, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Poplar, Ealing, Coldblow, Radlett, Hackney, Wembley, Croydon, Dagenham and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomPoplar Phone
United KingdomLondon Internet
United KingdomEaling Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • barnstormed Matt (@barnstormed) reported

    @Yorksims @giffgaff And yet Giffgaff have since gone back on their tweet from a few days ago and are saying it doesn't work?!

  • Yorksims John Woods (@Yorksims) reported

    @barnstormed @giffgaff As long as you have a giffgaff 5G sim installed and are in a 5G area then yes you should. The 8 series including the Nord had problems with O2 5G but the last I saw from Oneplus in their forum was that the 9 shouldn't have the same problem.

  • Lisacshotmail Lisalashes (@Lisacshotmail) reported

    @giffgaff the service is poor, if customers have queries you should have people to answer their queries, i have a 2nd sim i need replacing asap, and no assistance to enable me to do so, this isn’t acceptable!

  • DrailerEve Andrew Whitford (@DrailerEve) reported

    @VodafoneUK despite the fact that my elderly mother's Doro phone was bought direct from Doro, you have managed to lock her phone up when we tried to change from your pay as you go to GiffGaff. This phone is for emergencies. Please help.

  • BronwynEmilyJ Bronwyn Johnson (@BronwynEmilyJ) reported

    @giffgaff My cats told me to tell you that’s so rude.

  • manx_maid Stephanie Brooke (@manx_maid) reported

    @giffgaff However, the choice of only a driving licence or passport to prove age is your choice, and excludes many disabled people as I said, who no longer or have never had either ; there should be alternative means of lifting the block.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @dc_mtb_road If you closed the account on your end then it's not giffgaffs fault. Our members are to ensure that all recurring features are disabled.. Could you send us a Private Message, so we can help you out with this.. - giffgaff Tasbiya

  • MertonMuffley Jonathan Brooks (@MertonMuffley) reported

    @giffgaff hi gifgaff. Not sure whats going on but every month for past couple of months my auto top up doesnt occur and I end up using up credit and/or running out with no idea why my phone has stopped working. Can you fix?

  • MikeHenson Mike Henson 🙉🙈🙊 (@MikeHenson) reported

    @bazzacollins I had reliability problems with GiffGaff/O2 with my alarm system so I bought a SIM from Libara/Vodafone which has given me a consistent reliable signal. I bought it through U-Switch and got a discount - I pay £3.50 a month but I do only send text messages.

  • NIGHTSLXYERR b. (@NIGHTSLXYERR) reported

    @lonlycrybIood oh shiiiiiit, i’m a sucker for o2 cos the signal is always good, plus free wifi an priority. i’ve heard of ID but didn’t know it was a whole network thing, i thought it was like giffgaff