Giffgaff

Giffgaff Outage Report in Hackney, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hackney come from postal codes N1.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hackney, Greater London, England 01/25/2026 18:20

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (54%)

    Wi-fi (54%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hackney, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Hackney, Poplar, Harringay, Bromley and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • lucylocket_93 Lucy Howarth (@lucylocket_93) reported from Barnet, England

    I’m gonna leave giffgaff as soon as I get home - £10 per month is great but you never have ******* signal!

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • DrAaronBraddy Dr Aaron Braddy-Green (@DrAaronBraddy) reported from Enfield Lock, England

    @PhilSheaS @lungsatwork I got a crappy phone with a £5 a month GiffGaff sim for a job I recently did with non-resident on call...100% worth it - switched off when not at work, never had to give randoms at other hosps my personal No & no dodgy calls OOH or when not at work! Definitely do this @PhilSheaS

  • CoronaSinger 🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • MissBrownYork83 Helen Brown (@MissBrownYork83) reported

    @giffgaff Hi. I didn’t but didn’t know if it was the phone itself or a network issue I’m having? Thank you for replying; it’s appreciated.

  • creventa Creventa (@creventa) reported

    @loupepper But EE cannot be cancelled as easily as GiffGaff (which runs on the O2 network)

  • tamarisc tamaris collins (@tamarisc) reported

    @giffgaff you are causing my wife @Jaynemcgrogan1 unnecessary upset. All she wants is an explanation as to why two payments have been taken and also to cancel all future payments, she has answered all questions you have sent. This has been going on for 12hrs now. Close it ASAP.

  • smileyjam James Bailey (@smileyjam) reported

    @giffgaff I would rather continue this discussion here. Your support team seem to have stopped responding after 2 messages. I feel like the effort you have put in responding here is more than it would have taken to update my account to stop the scammers sending me these texts.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @MissBrownYork83 If it's issues with the volume then it would be a handset issue. We would recommend you get in touch with your point of purchase. - giffgaff Tasbiya

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @lightning_hands This is not something we are currently planning to support - giffgaff Jade

  • HuskyDiesel HuskyDiesel (@HuskyDiesel) reported

    @giffgaff can't login to my account, apparently you've been working hard to fix it since last night but still not working. Can't get a verification code as it throws an error and when you ask for help, it demands you login, which needs a verification code. I'm new to giffgaff.

  • daycoder hywel (@daycoder) reported

    @Snaptophobic Might not be what you want, but I usually buy refurbs from giffgaff and haven’t had a bad one. They start at £79 for a scruffy but fruity one.

  • ahren_armstrong Ahren Armstrong (@ahren_armstrong) reported

    @Yorksims @giffgaff Thank you for letting me know this information. There is a terribly bad storm so I believe that what the problem was when it comes to the mast

  • tamarisc tamaris collins (@tamarisc) reported

    @giffgaff Yes but can't access her account. Tried everything. Just cancel the account.