Giffgaff

Giffgaff Outage Report in Hackney, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hackney, Greater London, England 11/25/2025 18:20

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (62%)

    Wi-fi (62%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Hackney, Greater London, England

The most recent Giffgaff outage reports came from the following cities: City of London, Poplar, Hammersmith and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Phone
United KingdomPoplar Total Blackout
United KingdomHammersmith Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomPoplar Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • Ryanclairmont 🅡🅨🅐🅝 (@Ryanclairmont) reported from Ilford, England

    Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • benno44775 Beano (@benno44775) reported

    @stuartdan88 @giffgaff Hi Stuart 👋 you must get one month goodybag but you can cancel after by turning off the recur setting

  • reedvinc Vincent Reed ✝️ 🇬🇧 🇮🇹 (@reedvinc) reported

    @giffgaff I get an error when logging in saying “there’s been a problem on our side”

  • srobalino Bereft of all social charms 🏳️‍🌈/🇺🇸/🇬🇧 (@srobalino) reported

    Does anyone know if you can preorder a pay-as-you-go SIM card to use in Spain (ie get it sent to a US address)? @Giffgaff does this for UK. Trying to help a friend travelling outside of North America for the first time.

  • chichi_writes Chichi (@chichi_writes) reported

    @benno44775 @giffgaff I've done that. giffgaff says the signal is good but O2 says the signal is poor in my area. I am still struggling to get a signal. I've never had this issue before and I've been with giffgaff for years.

  • yeahalsotaken Ingrida (@yeahalsotaken) reported

    @giffgaff Exactly. The customer service could be better. But with everything what is happening now, you can’t have too much. Thank you. I hope get it solved.

  • Fidelsoji Soji (@Fidelsoji) reported

    Giffgaff no go see me again chai wtf

  • HannahV24303499 Hannah Violet (@HannahV24303499) reported

    @giffgaff please can you sort out my signal, now on day 2 of no signal and I need to receive a text to be able to log into an online account

  • Nath_557 Nate_ (@Nath_557) reported

    @giffgaff Please could you help me with ticket 220925-001852 asap, I am overseas and this is causing me a lot of urgent problems. I have no idea what to do with my golden ticket and being unable to start a new one or cancel existing.

  • Jadeelizb Jade Burrell (@Jadeelizb) reported

    @giffgaff Hi. I have an issue with my account. Please can customer service call me? Thanks

  • Ian_MKMMA Ian_MKMMA (@Ian_MKMMA) reported

    I opened an account with GiffGaff Saturday. Made no calls or texts as no service yet I find today that most of the money I paid in and saw on the account page online has 'disappeared' and I have to wait FIVE days for a response/solution... #money