Giffgaff

Giffgaff Outage Report in Hackney, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hackney, Greater London, England 04/26/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (42%)

    Wi-fi (42%)

  2. Internet (33%)

    Internet (33%)

  3. Phone (18%)

    Phone (18%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hackney, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Poplar, Surbiton, Radlett, Bermondsey, Lewisham, Ealing, Coldblow, Hackney, Wembley, Croydon, Dagenham and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomPoplar Wi-fi
United KingdomPoplar Wi-fi
United KingdomSurbiton Internet
United KingdomRadlett Phone
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • _weareallmad Federica ♡ ℋ (@_weareallmad) reported

    @giffgaff good morning! I have still many GBs but datas not working for me, nor can I connect to any wifi. It says on the phone the 4G is active but nothing is working.

  • _Ben_Dickinson_ Ben (@_Ben_Dickinson_) reported

    Bye three, hello giffgaff 📱 🙌 Hopefully won't have the same issues I did with three 🤞

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @kianryan Hi Kian. We're so sorry to hear that you're having problems. Have you been in touch with our agents through your account about this? - giffgaff Emer.

  • CBarrett1994 C Barrett (@CBarrett1994) reported

    Disappointing that @giffgaff have still not rectified network issues that they claimed, would be resolved by Friday. Have been unable to use my phone for over two weeks. Can anyone recommend a reliable network provider?

  • kianryan Kian Ryan 🏳️‍🌈 (@kianryan) reported

    Well, @giffgaff support is honestly just a bunch of... O2 says strong 4G, 4G not working, they've sent out a replacement SIM (no joy), asked/given the same information three times and pointed me to the same community post twice. Think we're done.

  • ancr_cotswold harrison🌾 (@ancr_cotswold) reported

    @giffgaff i need help, i think i’ve paid twice for a goodybag, i only see one transaction on my banking but your system text messages me to say i haven’t paid for my current goodybag.

  • catashton Cat Ashton Ryan - fully 💉🏳️‍🌈 (@catashton) reported

    @kianryan @giffgaff Oh yes we have. And had the form responses that weren't followed up. We've even had a replacement SIM sent out without communication. No actual technical support. All buck passing.

  • fecob FecoB (@fecob) reported

    @giffgaff Issue persists with other phones too. Can I report this to someone?

  • axlrosesasswipe slash (@axlrosesasswipe) reported

    @burner100200 HOW DO YOU USE EE DATA AND HAVE 4G MINE WAS SO BAD I HAD TO SWITCH TO GIFFGAFF

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @fecob Oh dear, that's not good. Have you tried your SIM in another phone to see if the issue persists? - giffgaff Tasbiya