Giffgaff

Giffgaff Outage Report in Hackney, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hackney, Greater London, England 09/25/2025 08:55

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (37%)

    Phone (37%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (15%)

    Total Blackout (15%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Hackney, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Poplar, Borehamwood, Chingford, Croydon and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomPoplar Wi-fi
United KingdomLondon Wi-fi
United KingdomPoplar Wi-fi
United KingdomLondon Wi-fi
United KingdomPoplar Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @miillsy You would have been given a transfer date Amy, and on this date, both SIMs would lose service, with your giffgaff SIM then being disconnected as your number would then be on your new SIM. If this hasn't occurred, please contact your new provider. - giffgaff Jeanette

  • morenikee7 Moreniké🇳🇬 (@morenikee7) reported

    @giffgaff I have had no service on my phone for 2 days. Can you help?

  • TomjHindle Tom Hindle (@TomjHindle) reported

    @giffgaff hi! I use you for my sons phone and I lost my bank card l, I have updated the new card details but his monthly goody bag is not coming out and he doesn’t have any data! Can you help please

  • HarriettEvelynn Harriett.Evelynn (@HarriettEvelynn) reported

    @giffgaff so dpd @DPDgroup_news have admitted my new phone is lost and I updated the agent chat yesterday at lunchtime but no response. I appreciate you're busy but I would like this resolved especially when seeing other customers having similar problems and being ignored. 1/2

  • Stephen53044740 Stephen Lloyd (@Stephen53044740) reported

    @giffgaff My girlfriend and I are both on giffgaff and been unable to make or receive calls for 3 days. Tried changing roaming as per website. Please help…

  • Musti_khader Musti (@Musti_khader) reported

    Btw like is EE banned in Manny because why do I have bad reception everywhere in that city? Giffgaff *** merchants.

  • WSC0_X { wsc }; (@WSC0_X) reported

    @Messsingh @MartinSLewis That's because iD Mobile uses the Three network. Try someone like giffgaff which is on the much better O2 network.

  • Myers_Helper Lisa (@Myers_Helper) reported

    @giffgaff I know that but I still don't know how to do it. Hence my problem

  • Myers_Helper Lisa (@Myers_Helper) reported

    @giffgaff In an ideal world vodaphone should give a pac code. But after speaking to 3 different customer service advisers this is definitely not going to happen so I'll need a new number

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Kevjarm Hi Kevin. It can take up to 24 hours from activation for your services to be fully up and running. During this time we recommend that you reboot your phone off and on again a few times, to help speed this up - giffgaff Jade