Giffgaff

Giffgaff Outage Report in Hounslow, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hounslow, Greater London, England 05/17/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (49%)

    Wi-fi (49%)

  2. Internet (27%)

    Internet (27%)

  3. Phone (16%)

    Phone (16%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hounslow, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Croydon, Finchley, Surbiton, Slough, Ealing and Wembley.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • macg33zr Bill Dennis (@macg33zr) reported

    @LookoutPoint2 I've got Giffgaff which is using O2. I can get a signal outside and upstairs. It's not great for data but OK for backup. Problem is the mast is uphill at the crossroads and most of village is in a dip!

  • Arleta1 Barrie Llewelyn (@Arleta1) reported

    Wow @giffgaff Massive customer service fail. And I used to tell people how brilliant you are. Is it greed or laziness? Actually don’t answer that. I don’t care. Thanks @Barclays customer service for sorting. Dominic was calming!!! Moving on…

  • dazmellor Darren Mellor (@dazmellor) reported

    @padwar11 @ThreeUK Ditched all my three contracts worst customer service ever, get rid buy an iPhone from currys then get on giffgaff £20 a month for 80 gigs

  • maximillianroth Max Rothery (@maximillianroth) reported

    @DavidSpinks From an org perspective I don’t distinguish, I think all ‘customer’ functions should report into community and play a key role in informing community strategy. I guess there are ways to apply community tactics to customer success (e.g. giffgaff). You?

  • stephanemassey Stéphane Massey (@stephanemassey) reported

    @giffgaff why if your site down ?

  • aaroncoxuk Aaron Cox (@aaroncoxuk) reported

    @giffgaff Hi, is it correct that only certain goodybags come with 5G signal? If I was to downgrade to a cheaper goodybag sometime, would I no longer pick up a 5G signal until upgrading goodybag? Will you be introducing roaming charges again like some of the other networks? Thanks

  • DJExo17 Jordan Lindsay (@DJExo17) reported

    @giffgaff what's wrong with the network I cannot top up I cannot access your website either

  • Brookie63 brookie (@Brookie63) reported

    @giffgaff Yes it is and the rest of my post has no problem arriving

  • Amazingbruce Bruce S (@Amazingbruce) reported

    Some days its more reliable to set up a mobile hotspot on my @giffgaff phone than use my alleged super fast home broadband with @BTCare.. Always on damp days... and BT the issue isn't in my house..

  • Steveejp Stevep (@Steveejp) reported

    @Michelle_L74 @giffgaff Michelle. I have experienced the same issue and it is currently on-going, cannot send texts. The service has been very sporadic all day. So you are not alone.