Giffgaff

Giffgaff Outage Report in Guildford, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Guildford, Surrey, England 11/14/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (67%)

    Wi-fi (67%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • MulierFortis Mulier Fortis (@MulierFortis) reported

    Oh come on, @giffgaff - the internet has been patchy/practically non-existent for over a week, as have calls. Calls go straight to voicemail, without my handset ringing. And you can't even say when it will be fixed! It's appalling service...

  • iAmPimmiCue 𝓗𝓪𝓶𝓹𝓽𝓮𝓻 (@iAmPimmiCue) reported

    Giffgaff is such a terrible network to be with. My number has been deactivated because I didn't know you had to make a call or text every 6 months, but they sure as **** took the money out for the Goodybag despite it not activating my number again

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

  • JediPolarBear JadedPeanutButter (@JediPolarBear) reported from Bangor, Northern Ireland

    Hey @giffgaff, is there an issue with Voicemail? I can't seem to access mine...

  • alexminett Alex (@alexminett) reported

    @thestrayferret Which mast is out? The @O2 signal is pretty rubbish where we are but I do like @giffgaff as a provider 😕

  • stuartwilks Stuart Wilks (@stuartwilks) reported

    Lost my phone at the weekend 🤦 but nobody noticed, because incredibly @giffgaff were able to get me back up and running again with a new phone within minutes. And I didn't even need to speak to anyone. Such a great service.

  • morg3nmckenzie Morgan Mckenzie (@morg3nmckenzie) reported

    @Yorksims @giffgaff So your telling me I paid £20 for 200mb can you refund me my £20 immediately this is absolutely shocking service . MAKE YOUR ADVERTS CLEARER FOR PEOPLE

  • chriscomben The English Klose (@chriscomben) reported

    So GiffGaff is just the same as every other mobile network except it doesn't have a customer service department, just an online knowledge base?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @MulierFortis Oh dear, we're sorry about this. Can you please drop us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya

  • MulierFortis Mulier Fortis (@MulierFortis) reported

    @giffgaff Still no decent phone signal, @giffgaff and the texts and internet are patchy. Very disappointed in the lack of communication