Giffgaff

Giffgaff Outage Report in Guildford, Surrey, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Guildford, Surrey, England 12/04/2025 09:25

December 04: Problems at Giffgaff

Giffgaff is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • zebz_knn zeba khan (@zebz_knn) reported

    @giffgaff hi I am being charged from yourselves but I am not with your network

  • SaaidiAbdullah Abdullah Saaidi (@SaaidiAbdullah) reported

    @giffgaff No particular thing. GiffGaff charges huge amount of money if the package ended few days earlier. Very difficult to communicate with customer service ( last time I submitted a request and received a response next day). I prefer to ba able to call rather than just typing.

  • vikki_price Vikki Price (@vikki_price) reported

    @giffgaff please tell me how To cancel with you? I got SIM card simply to check lock position on handset and paid £6, set up an account online with details but cannot remember my password and despite using all the methods you suggest to get the information I am not receiving it.

  • RobertWest2 Rob West (@RobertWest2) reported

    @giffgaff I’ve attempted to contact online but no response. Please can someone advise ASAP as I need my phone connected to the network

  • pluginmoomin9 Nicoletta (@pluginmoomin9) reported

    @giffgaff really need a response to what's going on with goodybag guys? Not just me multiple people on community having issue whts going on!!!!

  • nickjjackson_ Nick Jackson (@nickjjackson_) reported

    @jalada @harvest @djave_co Same here, I'm on BT, but my co-founder on Virgin Media is fine. Tethering on GiffGaff works fine. Not having issues with other sites.

  • paulmsmith1975 Cllr Paul M Smith BA (Hons) MDipNLP CISM CISSP (@paulmsmith1975) reported

    @giffgaff I need a point of contact to email the paperwork to who can refund her money & fix her tariffs - this is a vulnerable elderly lady trying only to help others - we need a goodwill gesture & then her tariffs fixed

  • f_kski Freddie (@f_kski) reported

    @robin__craig worst thing about this was that you had the giffgaff simcard for ages but kept putting off switching over

  • ClaytonJarvisP1 Clayton J-P (@ClaytonJarvisP1) reported

    Is anyone else having problems with @giffgaff? My goodybag won't update. It has just said they're updating it now for almost 2 hours ...

  • GarethUFC Gareth (@GarethUFC) reported

    @giffgaff has awful customer service. How to do I get my puk code to leave.