Giffgaff outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  mrg9999 (G8NNT) (@mrg9999) reported 22 minutes ago from Woking, England

  Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RealEyezRealise (@EyezRealise) reported 3 minutes ago

  @giffgaff @johnait72020789 Why do you have no customer service????? You told me to log into my account and top up to keep my phone number but I couldn't log into account because your website it broken.

• 
  giffgaff (@giffgaff) reported 6 minutes ago

  @Michael70481373 Unfortunately, this is not something we can investigate further through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya

• 
  curn96 (@ACurnick) reported 8 minutes ago

  @giffgaff @samuelb06214426 This is why I left giffgaff coz there is no decent customer service

• 
  Uptimus (@UptimusApp) reported 13 minutes ago

  Update 08:25 UTC — giffgaff reports: giffgaff's status page published a new incident update.

• 
  Signius (@SigniusNetworks) reported 14 minutes ago

  @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

• 
  9 wine (@Wine92023) reported 14 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah

• 
  homelander (@jtbbtnt54249) reported 19 minutes ago

  @giffgaff @reubenwvw Does your garbage company have any sense of ethics at all? You ban people’s accounts without offering any proper way to resolve the issue, and now you won’t even refund the remaining balance—you’re just keeping all the money for yourselves?

• 
  giffgaff (@giffgaff) reported 22 minutes ago

  @lipanlin35134 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  giffgaff (@giffgaff) reported 25 minutes ago

  @SpongboobSpants No problem. Take care - giffgaff Hannah