Giffgaff

Giffgaff Outage Report in Guildford, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Guildford, Surrey, England 11/17/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (67%)

    Wi-fi (67%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveEllisDev Dave Ellis 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DaveEllisDev) reported

    I love that using @giffgaff means having full signal constantly but still not having a working connection. It’s like being gaslit by your phone every time you leave the house.

  • swalki Sarah Walker-Thomas. (@swalki) reported

    Is @giffgaff down? I can’t send any messages etc

  • Edyir_ Chris Reid (@Edyir_) reported

    @giffgaff just switched to your sim only and in Newcastle city centre and Ne28 the signal is too slow to use the internet on 4g, never mind 5g! Is there a cooling off period?! Horrendous experience so far

  • DrSamHayes1 Dr Sam Hayes (@DrSamHayes1) reported

    @giffgaff It’s not a transient issue because of the current power issue affecting our house. It’s ongoing poor performance. Constantly having to use Wi-Fi because my mobile connection is so poor. Text messages that just can’t send. Call strength that makes calls impossible at home.

  • sazzygeek Sazzygeek (@sazzygeek) reported

    So @giffgaff received my returned handset but unlike in the past where the return is handled within 24hours 48 at the very latest it seems their track info on returns page isn't even acknowledging a return. So annoying and you can't talk to anyone as zero phone support.

  • misterjoemiles joe miles (@misterjoemiles) reported

    Useless customer service from @giffgaff Wish I could actually talk to someone rather than having to write a question in the chat and wait a day for someone to respond incorrectly. And repeat endlessly. #unmerryChristmas #customerexperience?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @drvape999 We ask our members to send us DM's so that you're not publicly posting your full postcode to us. The only ongoing issue that we were aware of, was for Aberdeenshire, which has since been resolved. If there is an issue showing, this should be resolved soon. - giffgaff Jeanette

  • stasbutler Staś Butler | 貝德旭 (@stasbutler) reported

    @papagaeio @alicetams To be fair to poor Carl he says he's very happy to give it up, but Giffgaff says there's no way of getting it back once it's gone, for reasons unknown

  • CheltenhamRed CheltenhamRed (@CheltenhamRed) reported

    @VOXI_UK @giffgaff are the network to be with,10 years trouble free

  • DrSamHayes1 Dr Sam Hayes (@DrSamHayes1) reported

    @giffgaff I’ve been through the community forum stuff and done your manual roaming. I think it’s just your service isn’t very good. I know loads of people who have the same experience. As I say, it’s cheap for a reason.