Giffgaff outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  mrg9999 (G8NNT) (@mrg9999) reported 14 minutes ago from Woking, England

  Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lord Miles Spencer LLB (@lordspencer) reported 3 minutes ago

  @giffgaff How long to fix mast near SO17 ? Ive been without service for 27 HOURS now

• 
  ฅ^•ﻌ•^ฅ (@makingdemands) reported 6 minutes ago

  wtf is giffgaff

• 
  giffgaff (@giffgaff) reported 12 minutes ago

  @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 12 minutes ago

  @giffgaff Trying to top up my mum's phone but you **** app has logged me out AGAIN. Can't log on because of the two factor bullshit sending a code to my other phone. You are ******* useless, your app is ******* useless.

• 
  Sam Greenland (@SprocketEtQuill) reported 13 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  Leila - レイラ (@twistedhumanoid) reported 17 minutes ago

  @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

• 
  smallest ferret🔫 (@marcoDuomo) reported 18 minutes ago

  @heroinechrist @entheziz Wtf is giffgaff

• 
  Warlord (@Evilmonkeyfart) reported 19 minutes ago

  I got a new data sim and my golly I think giffgaff was genuinely the problem

• 
  Char 💜 (@char86) reported 20 minutes ago

  @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 22 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful