Giffgaff outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  mrg9999 (G8NNT) (@mrg9999) reported 20 minutes ago from Woking, England

  Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  loo58 (@moaningminnie58) reported 4 minutes ago

  @giffgaff HI still cant get the help I need Im Blind now & can only talk. Please help me.

• 
  zaf (@zaffyzak) reported 7 minutes ago

  What ******** is wrong with your network today????? @giffgaff

• 
  Steve (@alpherah) reported 8 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Char 💜 (@char86) reported 9 minutes ago

  @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

• 
  Colin MacRae 🇺🇦 (@colinmac7) reported 10 minutes ago

  @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

• 
  Jacob Smith (@Smit3930) reported 12 minutes ago

  @giffgaff Oh my bad, I'll do that now.

• 
  Ben "consistent stooge" Knightsby (@KnightsbyBen) reported 13 minutes ago

  @_imey @DanNeidle Yeah, I reckon it shows ripoff O2 prices, etc. After changing to giffgaff my price is down on 10 years ago.

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 16 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 18 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  giffgaff (@giffgaff) reported 20 minutes ago

  @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade