Giffgaff

Giffgaff Outage Report in Guildford, Surrey, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Guildford, Surrey, England 12/26/2025 04:45

December 26: Problems at Giffgaff

Giffgaff is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • axlfx alexander shaw (@axlfx) reported

    @giffgaff using your service including the app in the USA is awful ! Second time I’ve been lately and even if you have £50 credit nothing seems to work anywhere, the app won’t even ope on wifi. I was left stranded with no phone in unsafe surroundings! Rubbish

  • originaldodgeCC C.C (@originaldodgeCC) reported

    @S14HX Giffgaff is where it is at... EE not bad either

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Samiya61558547 Unfortunately, we don't have a time frame as to when this will be fixed. We would advise that you keep an eye out for updates on the service checker site. - giffgaff Megan

  • CEO_TTUK The Travel CEO (@CEO_TTUK) reported

    @awake_more @CarolineCoramUK Its obviously a Giffgaff issue I assume 🤷🏻

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @curlycarli83 Oh no, that's not good. Can you please drop us a DM with your full post code, so we can check for any issues. - giffgaff Tasbiya

  • awake_more More Awake In Sleep (@awake_more) reported

    @CEO_TTUK @CarolineCoramUK That's interesting because I'm giffgaff and only noticed bad internet no problems with calls or texts. But 02 and EE have lots of calling issues

  • MartyHopkirk2 Marty Hopkirk (@MartyHopkirk2) reported

    @giffgaff We have indeed and have been told if we ask the bank to cancel/reverse the chargeback only then would the block be lifted. However until we determine if the overcharge was/was not a fault of Giffgaff then they do not want to do this.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @moanyian That's odd, Ian. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • chrisGUK87 ChrisGD (@chrisGUK87) reported

    @giffgaff please fix signal in DH1 2RS it’s been down for days. My phone is useless as I can’t send or receive anything at all for the whole day. Please help

  • awake_more More Awake In Sleep (@awake_more) reported

    @pillowpants18 @CarolineCoramUK So Vodafone is bad too? Which means giffgaff is the only decent one?