Giffgaff

Giffgaff Outage Report in Guildford, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Guildford, Surrey, England 12/16/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • BobPrydderch Bob Prydderch (@BobPrydderch) reported

    @giffgaff When you chose a category it then takes you off on a tangent of yes/no questions totally unrelated to “ no service “ . You tell me what categories to go down to report a claim for no service please.

  • AmySkuce Amy Skuce (@AmySkuce) reported

    Hi @giffgaff are you rolling out WiFi calling anytime soon? No signal at home and WhatsApp calling etc no use for calling Drs or delivery issues, so will have to swap network if its not on the cards soon 😭

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @BobPrydderch You can select any one of these Bob, your issue will still be directed to the correct team once you fill in the comment box at the end - giffgaff Nicole

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @DavidTh55952799 We understand that you're eager to get this sorted out, but please allow the agents time to look into your issue. They will get back to you via your case as we’re unable to investigate this further for you through social media. - giffgaff Megan

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @BobPrydderch We understand how frustrating this is Bob, but unfortunately we have no further information via social media to give you. Please keep in contact with the agents through your open case for further help and updates - giffgaff Nicole

  • DavidTh55952799 David Thomas (@DavidTh55952799) reported

    @giffgaff wasn't confusing when I first applied for the Giffgaff SIM deal. I chose a MB deal and goodie bag for £10 a month. I've had a look at the goodbag deal since raising this problem and know another £10 has left my account. So in two days £30 has left my account. I didn't confirm it

  • BobPrydderch Bob Prydderch (@BobPrydderch) reported

    @giffgaff Nicole, your agent advised me of what I have said above. I have paid giffgaff for 2 month service, giffgaff can’t provide that service but will not compensate me for “ no service”

  • BobPrydderch Bob Prydderch (@BobPrydderch) reported

    @giffgaff Nicole, your agent is just saying” you are entitled to nothing” I repeat, I have paid for a service, no service is not a service. I want to tell everyone what Giffgaff’s approach is to a customer who has paid for a service but is getting “ no service “ and that is NOTHING”

  • paulsrje paul (@paulsrje) reported

    @giffgaff How does that help? Do you then think it's the phones fault?

  • Lawrencemuraga Lawrence (@Lawrencemuraga) reported

    @giffgaff I have been with giffgaff for a year only complain the network they use is crap am forever asking people there wifi passwords when I have unlimited data