Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 28 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Nigel Craft (@CraftyNigel) reported 33 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Happy BTS Year⁷💜 (@Zeel_BTS) reported 17 minutes ago

  Why didn't I get the UK alert that the whole nation got? Does Giffgaff suck that bad?

• 
  giffgaff (@giffgaff) reported 20 minutes ago

  @94bellababy123 Hi there. Oh dear, we understand that's frustrating. Especially when he was likely looking forward to it. Please advise him to report this to an agent via his account or via his delivery info link, and they will help him with this. - giffgaff Gavin

• 
  Warlord (@Evilmonkeyfart) reported 20 minutes ago

  Giffgaff gotta be the worst data provider ever

• 
  Eddie Allegro (@AllegroEddie) reported 20 minutes ago

  @giffgaff I'm a new customer transferring over from O2. I've been told that everything should happen tomorrow. I've a really stupid question... Do I put your new SIM into my phone now or wait until tomorrow?

• 
  Shoshanah Cohen (@sc2987) reported 22 minutes ago

  @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

• 
  Chazza (@W12_Charlie) reported 22 minutes ago

  @giffgaff what’s the point paying for 5G. I swear Sainsburys wifi is better than your the signal i get

• 
  loo58 (@moaningminnie58) reported 25 minutes ago

  @giffgaff HI still cant get the help I need Im Blind now & can only talk. Please help me.

• 
  Signius (@SigniusNetworks) reported 25 minutes ago

  @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

• 
  samuel blanchard (@samuelb06214426) reported 31 minutes ago

  GIFFGAFF CUSTOMER SERVICES PHONE NUMBER URGENTLY WANTED

• 
  giffgaff (@giffgaff) reported 31 minutes ago

  @wife_squirt Unfortunately, this isn't something we can investigate further through social media, and must advise that you keep in touch with our agents through the case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya