Giffgaff Outage Report in Ely, Cambridgeshire, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (56%)
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Phone (19%)
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Internet (18%)
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Total Blackout (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Pollyanna Gunning
(@pollygunning) reported
@giffgaff During this 11 day period my Mum spent a week in hospital, I am her next of kin. Thank god my phone was working on the night I had to call the ambulance. It added so much stress to a horrible situation trying to provide the help she needs with no phone.
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Caroline Hett
(@Swedes2Turnips1) reported
from
Harpenden, England
@giffgaff My daughter is having a problem with her data. Is there a helpline we can call? You’ve sent an email saying where have you gone but it offers no option for further help,
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Jules Evans
(@JulesEvans11) reported
@Baz92037485 @giffgaff Me too! Ordered a sim from another company, figure there’s an issue with gif gaff and their provider (O2?) cos it’s not working well at the moment
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Pollyanna Gunning
(@pollygunning) reported
@giffgaff Ann, instead of 'as soon as possible', which you've been saying for 11 days, I need an actual timeframe. If you're unable to resolve this problem please at least admit it so I can take other action.
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Barry Kent
(@ke98729578) reported
@LukeB_MTB Not me I use data to access the Internet giffgaff £20 a month 100GB ok I'm not downloading tunes of **** but its still better than VM BT etc
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Mr Billy Man
(@Mr_Billy_Man) reported
@giffgaff Just moved home from abroad, got a GiffGaff SIM paid £20 yesterday ready for a drive up to Scotland today. It’s still got no signal… :( Now I have to go on a road trip without any calls/texts/data. Any resolve? 🥺 #giffgaff #help
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Colin Hayes
(@Colin_J_Hayes) reported
@giffgaff I have a problem with my voice messages. When I call VM it tells me to enter a PIN to change my PIN, even though I didn't enter a PIN to begin with.
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Baz
(@Baz92037485) reported
@giffgaff I've checked myself and no issues today or yesterday
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VeganJo🌱
(@joannalivelife) reported
@giffgaff @giffgaff when is my number being transferred? I have been without service for 6 days. I keep being directed to updates which always say they are working through the backlog.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@pollygunning Morning Pollyanna, We are sorry for the continued delay. Unfortunately, we don’t yet have an ETA to full service restoration. Someone from the escalations team will be touch with you through your open case as soon as they have a further update. - giffgaff Ann