Giffgaff Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: wi-fi, internet and phone.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at Giffgaff
Giffgaff is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (53%)
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Internet (20%)
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Phone (19%)
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Total Blackout (7%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Jenna Johnson 💛
(@jennajohnson94) reported
I honestly don’t think I’d be happy with any other phone company than @giffgaff ever again. They just have the BEST customer service. Can’t recommend enough.
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Emma Jones
(@emmadotcom) reported
Hi @giffgaff, I’m getting no service on my phone despite my sim working fine just yesterday. Can you help? Thanks!
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Rowley Birkin
(@BorisBirkin) reported
@giffgaff Still the same not working cant get a service on the sim i have put in the mobile
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Emilia Pepperrell
(@EmPep09) reported
@giffgaff She hasn’t received the phone or sim from EE yet. They advise it is not transferred until the EE sim is in her phone. So why has her network been stopped?? You’ve left her without a phone for the foreseeable, she lives alone and now has no means to call especially in an emergency
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giffgaff | The mobile network run by you
(@giffgaff) reported
@BorisBirkin SIM activation can take up to 24 hours Rowley, so this may be why there is no service. Are you getting any emails from us with a password reset link attached? - giffgaff Jeanette
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Haoyu ****
(@why8195) reported
@emmadotcom @giffgaff I have the same problem.
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Owen Warren
(@owenwarren) reported
@giffgaff Does GG support eSim phones? Like the Motorola RAZR?
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Jade Wood
(@Jadey_Lemonadey) reported
@giffgaff are there currently any known issues with the service? I can't access mobile data on 2 different devices
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giffgaff | The mobile network run by you
(@giffgaff) reported
@Aaron74214045 We're sorry to see you're having signal issues Aaron. Please send us a DM with your full post code and we can see if there's something going on. - giffgaff Jeanette
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𝒜𝓃𝓃𝒶
(@Anna_Pandaeyes) reported
@giffgaff My mobile signal keeps cutting out and important phone calls keep on going straight to voicemail. Can you look into what's happening please?