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Giffgaff

Giffgaff outages and service status in Ely, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Giffgaff

Giffgaff is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 42% Phone (42%)
  • 25% Internet (25%)
  • 20% Wi-fi (20%)
  • 13% Total Blackout (13%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel
    Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • CraftyNigel
    Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • DJMidarezaki
    Midarezaki, Esq.🇬🇧🇨🇦🇭🇰🇹🇼 #GETTR (@DJMidarezaki) reported

    @ItsJamesPowers @EE This is why I buy my phone outright, and use a PAYG network for my personal line and a 1 month rolling SIM-only deal for my second line used for work (yes, they pay me an allowance). That way I'm not tied into anything and if giffgaff or Three annoy me enough I can easily move.

  • BenHSimmonds
    Ben Simmonds (@BenHSimmonds) reported

    @giffgaff So I didn't get any recognition of my complaint so I left giffgaff. Very disappointing

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @wendy_harris Hello Wendy, There are no current issues with the website. Please send us a DM so that we can get some more information to look into this for you. - giffgaff Ann

  • elogudbyegirl
    Christal Mighty (@elogudbyegirl) reported

    It's just not acceptable to have a 25% increase! Anyone else having massive issues with EE, it wouldn't be so bad if I had perfect connection and no drop outs but it's not as good as @giffgaff my old supplier, who incidentally have frozen their charges until the end of 2023.

  • porthvader
    Half tidy like (@porthvader) reported

    @giffgaff Hiya. Any date on when you'll enable WiFi calling? Think I'm going to have to change providers if it's not soon. Been a customer for more than. 5 years. Ta Chris

  • wendy_harris
    Wendy Harris 🇺🇦 🇪🇺 💙💛 (@wendy_harris) reported

    @giffgaff Hi Ann, I've just sent a DM to giff gaff to request help.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @lucy_zepeda That's odd, Luz. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • fatiima_aah
    Fatima (@fatiima_aah) reported

    Why is GiffGaff signal sooo bad?! 😤

  • nickofmn0506
    Nick Oliver 🇬🇧 (@nickofmn0506) reported

    @giffgaff is there any chance that you and your partners O2 could fix the network outage near Dundas by the canal? 2 days without proper coverage when you are isolated is less than acceptable.

  • _TheGbolahan_
    one spanner loss (@_TheGbolahan_) reported

    @__Frolliks__ Giffgaff actually runs on 02 network so both of them are the same thing. 3 is way better than both of them