Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 11/22/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (62%)

    Wi-fi (62%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • josda100 Josephine (@josda100) reported

    Can you tell me how long it takes to switch over to your network? #giffgaff

  • RoddamNick Nick Roddam (@RoddamNick) reported

    @giffgaff trying to send phone back for a repair but an original return that I later changed my mind about is preventing me from raising. Please help.

  • Siksnyte 📚Bluebell (@Siksnyte) reported

    @giffgaff Hi! I'm abroad since Dec and the last few weeks there is barely any signal at all, I can't call or use internet (out of 9GB I purched, I only used 342MB, because nothing is working)... It's almost always on "emergency calls" only, please help with the issue!

  • Monsieur_Green Craig Green (@Monsieur_Green) reported

    hey @giffgaff what's your process for testing refurb phones? Because twice now you've sent us phones with problems that render the phone useless, and would be spotted immediately if they had been tested at all.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @TheakerRhodri We're very sorry to hear this, Rhodri. Please can you provide your full UK postcode via DM. So we can check for issues in the area - giffgaff Jade

  • freedom92979546 freeland👑🦁 (@freedom92979546) reported

    @giffgaff @NeonDragonPSX I’ve just top up £25, And when I wanted to convert it to a £25 goodybags, its says you have got £24.99, So I couldn’t go for unlimited internet, Its a second time giffgaff rubbed me, Never again, Shame on giffgaff, That’s not a professional way to do business

  • BrazenDwarf7402 Ray 💙 (@BrazenDwarf7402) reported

    When did @giffgaff change their voicemail message? When I was a customer they had a nice soothing Geordie accent. I'm calling a lot of giffgaff users as part of a project I'm doing atm...

  • LoganBanks2 Logan Banks (@LoganBanks2) reported

    @EE Anyone joining EE needs their head checking. Crap customer service. Poor loyalty scheme (with them for 5 years and still wanted money for upgrade) non competitive deals. Do what I did and join @giffgaff

  • Siksnyte 📚Bluebell (@Siksnyte) reported

    @giffgaff I tried this many times, it takes a long time to connect to any of the networks, and when I do, the connection stays for only a few minutes and I'm left with 'emergency calls' only again. So, unfotunately, this doesn't help. I also tried to turn off and on my phone many times..

  • caleb84418080 caleb (@caleb84418080) reported

    @giffgaff I need your help to unlock my new phone because my giffgaff sim don’t work in it