Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 01/18/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @callumstokes44 We're not aware of any issues with using top up vouchers, Callum. Have you tried dialing 43430 to add this? - giffgaff Jade

  • Sunalunafish Suna 🕊 (@Sunalunafish) reported

    @giffgaff Which is why I was trying to contact sn agent on my account so I got more than basic problem solving but your having an issue loading the agent page, all other giffgaff website pages load.

  • White2Janice 🎀💜Janice 🍬🌺 (@White2Janice) reported

    @MartinSLewis Been with @giffgaff for a few years and buy a £6 goodybag monthly. Never had any issues and they have a great community forum to help if there are any problems. Wouldn’t go anywhere else.

  • SpeedbirdFan A Happy Speedbird Fan (@SpeedbirdFan) reported

    @giffgaff Hi there... Setting up a giffgaff for my father and despite the the activation process going through, he's not able to make any calls - can you help, please? He's on a pay as you go plan

  • Thealizaa Liz. (@Thealizaa) reported

    @giffgaff Can't you guys improve your customer service??

  • Scottkyles6 Scott kyles (@Scottkyles6) reported

    Anybody else experiencing @giffgaff getting worse every day or is it just me? Can't get reception anywhere considering they are meant to use 02 network.

  • CodeNmeAngryMan 🏴󠁧󠁢󠁳󠁣󠁴󠁿𝙄𝙖𝙣 𝙈𝙘𝘾𝙧𝙤𝙣𝙚🇺🇦 🏴‍☠️ (@CodeNmeAngryMan) reported

    @tescomobile serious question, when topping up with yourselves will I need to deal with a two factor authentication hurdle or can I just sign in and top up? [been years since I was with Tesco mobile] GiffGaff are doing my head in with theirs.

  • callumorphism Callum Rogers (@callumorphism) reported

    @MartinSLewis Please note that price alone for a virtual network does not take priority into account. Example: giffgaff is a virtual network provider on O2's network. But the moment that there is contention (lots of people using it), O2 will give their own direct customers priority. 1/2

  • VModifiedMind Vince (@VModifiedMind) reported

    @alexbloor @Johndevine @giffgaff Nope. They won’t. It’s at trial and they won’t issue any new ones. They’ll replace existing ones if you swap handset but that’s it. It exists but is still in trial stage. But they do exist.

  • alexmidd1960 Alex Middletön 💙💛 (@alexmidd1960) reported

    @MartinSLewis I’m paying £8 a month and my wife £6 a month. We don’t want to move because we are with GiffGaff and we like them, Sure, we could save a few quid but it’s really not a problem. We’re happy with GiffGaff.