Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 02/20/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (41%)

    Wi-fi (41%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • floxyvoices floxy (@floxyvoices) reported

    @giffgaff Worst customer service ever still trying to get refund 4 hours later

  • jonbradbury Jon Bradbury  (@jonbradbury) reported

    @ThePollitt @LNSRBL23 Assuming as you say it’s o2 SIM, o2, tesco, giffgaff all use that network and any will send a payg sim in the post for nothing, worst case scenario it costs you nothing to test it. If it works you can have an incoming line just put a little credit on it to keep it active

  • floxyvoices floxy (@floxyvoices) reported

    @giffgaff Worst customer service ever still trying to get refund 4 hours later

  • calywalyalvin Calvin Scoular 🥃🥃🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@calywalyalvin) reported

    @giffgaff I’ll not be trying anything else. I’m hardly gonna drive 70 miles to Edinburgh with a spare phone and check. Technically I’m asking if anyone else has noticed how bad your coverage is. More talking about you than to you. I could give you 10 postcodes it wouldn’t matter.

  • benno44775 Benno (@benno44775) reported

    @papaspai @giffgaff Hi lucila I would suggest that you contact your bank and get them to cancel and refund such payment if you are not a giffgaff customer 👍

  • philwalsall Phil Roberts (@philwalsall) reported

    Hi @giffgaff having problems sending texts and my partner got no Internet and can't send text are any problems reported

  • Mr___Boy John (@Mr___Boy) reported

    @giffgaff 4g used to be really quick at home, these days my phone often shows full 4g bars but it's really slow and unresponsive. My wife's on Giffgaff and noticed the same. Is there any diagnostic we can do or anything?

  • clarkie_18_ Clarkie 💙 (@clarkie_18_) reported

    @giffgaff hi, my daughter has come home with her phone saying no service no sim, was working fine when she left this morning.

  • Marco_lfc Marco (@Marco_lfc) reported

    @giffgaff Hi any help unlocking my phone as its asking for a PUK code Kind regards

  • VictoriaMWright Victoria Wright (@VictoriaMWright) reported

    @benno44775 @giffgaff Hi Benno, it's still not working. Been over 24 hours. I suspect you're right. I'll contact Giffgaff for replacement. Cheers!