Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 38 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

• 
  Nigel Craft (@CraftyNigel) reported 49 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom (@yo_tom_o) reported 9 minutes ago

  @ljupc0 @giffgaff Been central London and countryside, 5g in both cases, can't stream a reel without buffering constantly, websites take forever to load. Swear it wasn't this bad last time I was in the UK

• 
  Josh Jackson (@IamJoshJackson) reported 11 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  samuel blanchard (@samuelb06214426) reported 12 minutes ago

  @giffgaff HELLO. MY NEPHEW ANDREW PROUT A CUSTOMER OF YOURS HAS GONE MISSING. HIS PHONE NUMBER IS 0775265322 HIS PHONE IS BROKEN IS THERE ANY OTHER WAY HE CAN BE CONTACTED. WE'RE OBVIOUSLY VERY WORRIED

• 
  Searán (@shaxmack) reported 17 minutes ago

  My partner has had phone stolen and doesn't remember any login details and he cannot get codes text to him Any suggestions @giffgaff

• 
  RealEyezRealise (@EyezRealise) reported 18 minutes ago

  @giffgaff @johnait72020789 Why do you have no customer service????? You told me to log into my account and top up to keep my phone number but I couldn't log into account because your website it broken.

• 
  zaf (@zaffyzak) reported 19 minutes ago

  Wow just when I thought Giffgaff had the worst network signal, @ThreeUK came to dethrone them. Genuinely what ******** is wrong with you all

• 
  loo58 (@moaningminnie58) reported 20 minutes ago

  @giffgaff HELP 2 months now renew failed cant login now what?

• 
  hakology (@hakology) reported 20 minutes ago

  @kokeshimum @O2 i live less than 100ft from a cell phone mast ... yet i get 0 signal ... weird that? and im on 02 aka giffgaff

• 
  Baluster (@baluster57785) reported 24 minutes ago

  @giffgaff @moaningminnie58 Your online support has not replied to me I am waiting for my SIM card it was promised 6 days ago.

• 
  kelly (@purple_dragon25) reported 26 minutes ago

  @giffgaff Thing is it's not sorted, the app doesn't work.