Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 27 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

• 
  Nigel Craft (@CraftyNigel) reported 52 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo 🤍 (@Joa_Lipa) reported 4 minutes ago

  @giffgaff Thank you I have sent a complaint and responded to the previous agent, although it’s taking 24+ hours for a response apparently

• 
  伐无道！ (@hungxuto110236) reported 4 minutes ago

  @giffgaff giffgaffIf you are not providing the service, please refund my prepaid amount. Thank you.

• 
  Richa Malhotra (@RichaMa42314735) reported 6 minutes ago

  @xunfenghellolo Sorry! Contact giffgaff support about refunds. Good luck!

• 
  Barry (@Gowithbazza1) reported 7 minutes ago

  @giffgaff Is that every day the mast is down or having issues because this seems to happen quite often 🤔

• 
  Signius (@SigniusNetworks) reported 8 minutes ago

  @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

• 
  Leila - レイラ (@twistedhumanoid) reported 8 minutes ago

  @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

• 
  Anna Hanchard (@AnnaHanchard) reported 8 minutes ago

  @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @satoshi49192836 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 9 minutes ago

  @giffgaff Sir, I have already emailed you about this issue. Please help me resolve it. I raised my voice here only because I need your help. Kindly look into my case. Thank you.

• 
  Bobo Li (@Jushbo779) reported 11 minutes ago

  giffgaff: “We’re different from traditional mobile networks.” They weren’t joking. Most networks take your money and provide a service. giffgaff apparently takes your money and provides a lesson in reading the Fair Usage Policy. Truly innovative. 👏🇬🇧