Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 03/01/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (38%)

    Wi-fi (38%)

  2. Phone (26%)

    Phone (26%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Lisacshotmail Lisalashes (@Lisacshotmail) reported

    @giffgaff the service is poor, if customers have queries you should have people to answer their queries, i have a 2nd sim i need replacing asap, and no assistance to enable me to do so, this isn’t acceptable!

  • GraceAnatomyUK Grace Anatomy (@GraceAnatomyUK) reported

    Both my mobile service and my broadband are down. I've found an unsecured network to join but it's still scary! #giffgaff

  • NIGHTSLXYERR b. (@NIGHTSLXYERR) reported

    @lonlycrybIood oh shiiiiiit, i’m a sucker for o2 cos the signal is always good, plus free wifi an priority. i’ve heard of ID but didn’t know it was a whole network thing, i thought it was like giffgaff

  • MintlilyMktg Samantha Varriale (@MintlilyMktg) reported

    @giffgaff I've been using ID mobile for the past year, but I have also tried my giff gaff SIM in the affected phone and that doesn't work either, pointing to the phone being the issue

  • soylentteal X Æ A-12🌈🧢😷 (@soylentteal) reported

    @giffgaff Please support Wi-Fi calling or else I’ll have to switch to another provider 😓

  • hereport Patricia Dyer (@hereport) reported

    @MoneySavingExp Will it affect Giffgaff customers, who use the O2 network?

  • TerraMontana_ 🏆Terra Montana🏆 (@TerraMontana_) reported

    Hello my iPhone won’t connect to service provider, I’ve had apple look into this and they said to contact you because it’s not a hardware problem? @giffgaff

  • Jon__crawford Jon Crawford (@Jon__crawford) reported

    @giffgaff Ok, got an active Golden Goodybag. Got an area with a 5G signal. Not got a 5G signal. Got a OnePlus 8 Pro running Android 11. Is there an issue with that phone & O2 / giffgaff 5G?

  • onerealbeanie onerealbeanie (@onerealbeanie) reported

    @giffgaff Sorry, I've got to say I find this new voicemail voiceover guy irritating. Please kindly go back to what we've had for years. Why fix something that isn't broken?? Far too slow, overly "personal", and in my face. Voicemail is a deal breaker for me. Total giffgaff(e).

  • osd_ball 🏄🏾‍♂️ way (@osd_ball) reported

    @giffgaff Hi Jade - the sim seems to not be picking up signal anymore? I've put it into another phone but it still has the same issue. Ideally I would like to pass the number over to a new sim and keep access to it rather than changing the number altogether.... can you support on this?