Giffgaff Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Giffgaff
Giffgaff is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (61%)
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Phone (20%)
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Internet (11%)
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Total Blackout (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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RL
(@ManOfTungsten) reported
@ask_burton I was on hold for >2 hrs this morning (cost me £40 in charges) before GiffGaff cut the call short. I have been urgently trying to get an ordered sorted but got no response, where are the customer service agents?!!
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Steve Cottam
(@sjcot1983) reported
@giffgaff I have ordered a sim card twice from your website and both times they've failed to arrive. Any ideas? Seems something or someone doesn't want me to join your network! 😔
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giffgaff | The mobile network run by you
(@giffgaff) reported
@WithaVeeAy The issue appears to be at their end. The call goes through all the way to the point you hear the music, which means on our end its connected. - giffgaff Tasbiya
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Jordan
(@JSB93x) reported
@giffgaff hey I’ve been having trouble with my 4G recently. It’s really slow and not loading the internet or apps?
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MoJo
(@Mohammed_mojo) reported
@giffgaff i have a contract for iphone 11 pro which iv had for a year . The phone has stopped working , i need help
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Phil Sullivan
(@Philsull) reported
@Food_Fascist @VodafoneUK I've been a Vodafone customer since analogue days and stayed mainly due to the #suresignal I have now found my current handset WILL operate on WiFi calling with GiffGaff (O2) so #vodafone days may be numbered if they can't get me connected. Check out the Vodafone forum!
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brookie
(@Brookie63) reported
@giffgaff hi ordered a new SIM from you over a week ago and it hasn't arrived yet. Can anyone help?
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Stevan 🏴 🇪🇺
(@WithaVeeAy) reported
@giffgaff Thanks, Tasbiya. Have tried for a couple of days, and it's the same, on two different numbers. Also odd that the call gets charged as though it had connected. But I'll give it a while longer, as obviously you're unaware of any GiffGaff issue.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@WithaVeeAy The call is connected which means you'll be charged at the standard rates. Are you able to delete the contact, re add it and see if this helps? If this doesn't then it does appear to be an issue on their end. - giffgaff Tasbiya
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ConcreteL10n
(@concretel10n) reported
@giffgaff so - I can't activate my card cos I changed providers, but I need my provider to activate my card, but I need my card to activate my provider, I bought a voucher, but I still need my card. See what's happening? Can someone help? Don't want to go back to @ThreeUK