Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 14 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Nigel Craft (@CraftyNigel) reported 29 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Benny the Fishe (@squidgyfishy) reported 5 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  Lilith Tuylor (@lilith15016) reported 7 minutes ago

  @giffgaff Since you dismiss a potential CUSTOMER as not worth replying to, with a copy pasted 'go to website' 'response' it is clear that my custom would not be welcome.

• 
  kazzie (@kazzie222) reported 12 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good

• 
  Warlord (@Evilmonkeyfart) reported 22 minutes ago

  @FartProducer78 Is giffgaff just the worst data provider

• 
  Graham Joyce 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦋 (@g_joyce) reported 23 minutes ago

  @giffgaff why can’t I make a phone call from Edinburgh? Every time I try to call someone, the network drops out.

• 
  giffgaff (@giffgaff) reported 26 minutes ago

  @JamEfter We're sorry to hear that there seems to be an issue moving your number across to us. Rest assured the agents will be able to help further via your case. In the meantime we would recommend removing your case reference number from public posts - giffgaff Jade

• 
  DFitz (@DFitzwiliam) reported 26 minutes ago

  @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation

• 
  MJS (@messrsmooney) reported 26 minutes ago

  @_msec_ @giffgaff I switched from them precisely because of their poor EU roaming limits. Went to @iD_Mobile_UK and have never looked back.

• 
  giffgaff (@giffgaff) reported 27 minutes ago

  @HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade

• 
  Kevin Greaves (@KevinGreaves20) reported 28 minutes ago

  @giffgaff Please explain why I am getting no data signal in Dubrovnik but my partner who is on O2 is?