Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 01/27/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (54%)

    Wi-fi (54%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolineStroud3 Caroline Stroud (@CarolineStroud3) reported

    @giffgaff Yes, no problem - (as long as your content doesn’t misrepresent my tweet or it’s intention of course)...

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @icallitjustice Hi there. We haven't advised that there are any faults with your device. If there are no network coverage problems in your area, then we would recommend that you try going through troubleshooting steps. - giffgaff Emer.

  • TheSikThSenSE ELF丨TKC丨TheSikThSenSE (@TheSikThSenSE) reported

    @giffgaff Yeh, no problem!

  • CammieRacing Cammie Racing (@CammieRacing) reported

    @giffgaff I want to return it for a refund, but I can only find options for a repair - I don't want a 3rd iPhone 7, as it seems all your 'like new' iPhone 7's have battery health problems? :/

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @TheChusid Hello there, We don't support e-sims. - giffgaff Ann

  • CH41N Chain (@CH41N) reported

    @giffgaff - Any updates on plans to offer wifi calling? I'm starting to struggle with calls at home for some reason and that would help out a great deal.

  • EscapeToWhere Escape (@EscapeToWhere) reported

    Your PAYG network is awful and the user interfaces are hopeless. Also no longer good value for money now the summer promotion has ended. I was thinking of moving to Voxi as the UI might be better, but have just ordered a GiffGaff sim for my wife. No excuse in this day and age.

  • icallitjustice 👁‍🗨 (@icallitjustice) reported

    @giffgaff I have tried everything you had told me to. You told me “there doesn’t seem to be an issue” and to “turn the device off and on again”. That implies it is an issue with the device and not giffgaff. It is CLEARLY an issue withe giffgaff as I’m not the only one having trouble.

  • wesayso Wes West (@wesayso) reported

    Has anyone got experience of moving away from GiffGaff to another PayAsYouGo network? I'm getting a bit fed up with the poor coverage and slow speeds.

  • CammieRacing Cammie Racing (@CammieRacing) reported

    @Xander11012 @giffgaff It was a 'like new'' refurbished phone bought from @giffgaff & browsing imgur over wifi the battery life fell quickly. In 'Battery' settings it says 'Battery health significantly degraded' and prompts me to book a service/repair with an Apple centre. I've had the phone 2-3 weeks.