Giffgaff Outage Report in Ely, Cambridgeshire, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
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E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (57%)
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Phone (17%)
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Internet (14%)
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Total Blackout (11%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Scorer
(@ImperioBellaL) reported
@giffgaff Any update yet? I still have no signal! What's the point in paying for a service if I can use it.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@ImperioBellaL Hi Rebecca. We have checked this and can see that there is still a problem with the mast in your area and unfortunately there's no update on when this will be resolved yet. We're so sorry, our engineers are working on getting this sorted out as soon as possible. - giffgaff Emer.
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Si.Shezzy
(@SiShezzy) reported
@giffgaff Ive forgotten my password and am trying to change it but when I press the submit button for a new password i receive no text or email. Pls help as I urgently need to top up.
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Paul Gardner🌻🌍☀️🌈 #BLM
(@paulgardner303) reported
@giffgaff @salome_gongadze I have also been having poor or no service from giffgaff since the early afternoon today. Right now it's showing as "No Service". I have rebooted my iphone several times to no avail. Do not patronise us by pretending it's a settings issue.
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Paul Gardner🌻🌍☀️🌈 #BLM
(@paulgardner303) reported
@Yorksims @giffgaff Yes, it’s confirmed that there is a mast fault. Data is still down, voice and SMS are intermittent. It was annoying last night as I couldn’t access a particular account because I needed a code texted to me for security, as is common these days.
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John Kennedy might stop pontificating. Soon.
(@jazzporridge) reported
@giffgaff having a nightmare setting my account up. Any chance of a human to talk me off the ceiling? Been using your service for nearly two weeks and the website keeps asking me to activate SIM. A competent customer service rep would fix my issue instantly. Can I get a number?
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Paul Gardner🌻🌍☀️🌈 #BLM
(@paulgardner303) reported
@giffgaff I have rebooted the phone multiple times and it is having no effect, so please do not patronise me by pretending it's a "settings" issue like you did with a previous customer a few hours ago.
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🌈Thoughts Aloud!😷
(@lpz3) reported
@virginmedia I accessed that using paid for @giffgaff data when your broadband was off in our area for 4th time in 6wks (or less). @Ofcom - is there any scope for auto refunds when a service is not reliable? The 24hr loss of use thing is pointless for us as its off for less - but often!
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giffgaff | The mobile network run by you
(@giffgaff) reported
@ImperioBellaL We're very sorry about this Rebecca. It would seem there is no time frame for this being resolved, but please be assured the engineers will be resolving this as soon as possible. You'll experience issues in this area till the mast is in full working order. - giffgaff Jeanette
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Sophie Oliver💙💛
(@sophieoliver_) reported
@giffgaff I’ve added a goody bag to a phone as it’s lost I need to be able to track it on find my iPhone so I needed data, and it still says offline. Can you help please