Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 32 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

• 
  Nigel Craft (@CraftyNigel) reported 35 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kakarot (@kakarotx92) reported 5 minutes ago

  @giffgaff your mobile service is a disgrace. You should quit now instead of robbing

• 
  MidgecpfcⓂ️ (@Midgecpfc) reported 12 minutes ago

  Shite mobile coverage on @giffgaff because O2 is down in my area as well @virginmedia How I so wish we could go back to the old days of having 4/5 channels and having no subscriptions or relying on Internet to do basic things. I WANNA WATCH THE ******* FOOTBALL!

• 
  Chi Amaka (@Amakz007) reported 15 minutes ago

  @giffgaff Your network has been terrible for over a week. Keeps getting worse by the day.

• 
  Anna Hanchard (@AnnaHanchard) reported 16 minutes ago

  @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.

• 
  Steve (@alpherah) reported 17 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  Shoshanah Cohen (@sc2987) reported 19 minutes ago

  @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

• 
  jo (@scjott57) reported 19 minutes ago

  @giffgaff my daughter accidentally clicked on the contract package when selecting an earlier monthly plan as she had run out if data. How do I check if its gone through and if so how do I cancel?

• 
  Fergus Kiely (@fergus_kiely) reported 21 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 22 minutes ago

  @giffgaff Yes have tried this and they not able to refund me so I can continue with my plan ..but I feel I should be reimbursed something as never heard of data costing that much didn't even give me chance to get on my gif gaff account to restart contract

• 
  SteezeMcQueen (@SteezeMcQueen1) reported 24 minutes ago

  @giffgaff I need help with something urgently as I'm not get a response though the normal help desk procedure online