Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 01/23/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (55%)

    Wi-fi (55%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • lucy_zepeda Luz I. Zepeda (@lucy_zepeda) reported

    @giffgaff is there an issue with the app or website? I’m trying to check my data usage and it says I don’t have a goodybag, and when I try to purchase one it says it can’t be done.

  • elogudbyegirl Christal Mighty (@elogudbyegirl) reported

    It's just not acceptable to have a 25% increase! Anyone else having massive issues with EE, it wouldn't be so bad if I had perfect connection and no drop outs but it's not as good as @giffgaff my old supplier, who incidentally have frozen their charges until the end of 2023.

  • BenHSimmonds Ben Simmonds (@BenHSimmonds) reported

    @giffgaff So I didn't get any recognition of my complaint so I left giffgaff. Very disappointing

  • CJWizzle Chris (@CJWizzle) reported

    @giffgaff Hi, there is no response and my response never shows in the history.

  • Freemasonsnakes John (@Freemasonsnakes) reported

    @giffgaff Stay away! You can't cancel as nobody to call! No customer service 🙉

  • Yorksims John Woods (@Yorksims) reported

    @lucy_zepeda @giffgaff For the last few days there's been a problem with the last version of the app where the homepage didn't show your goodybag or credit. To cure the problem uninstall the app then download and install the new version.

  • Redjoshi99 Sam Joshi (@Redjoshi99) reported

    Here @giffgaff when you get a phone sent back for repair, why don’t you let your customer know what you’ve done to fix the issue or what the issue was before sending it back? Having got it back, I can confirm that whatever you’ve done, hasn’t fixed the issue what so ever

  • fatiima_aah Fatima (@fatiima_aah) reported

    Why is GiffGaff signal sooo bad?! 😤

  • wendy_harris Wendy Harris 🇺🇦 🇪🇺 💙💛 (@wendy_harris) reported

    @giffgaff Hi Ann, I've just sent a DM to giff gaff to request help.

  • benno44775 Benno (@benno44775) reported

    @LPrivileged @giffgaff Hi sir if you are having trouble with o2 specifically then you will need to contact them directly 👍