Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

Problems detected

Users are reporting problems related to: phone, wi-fi and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 03/28/2026 13:35

March 28: Problems at Giffgaff

Giffgaff is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Wi-fi (24%)

    Wi-fi (24%)

  3. Internet (23%)

    Internet (23%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • LJC_69 Les Cozens (@LJC_69) reported from Newquay, England

    @giffgaff hi 👋 still currently showing No Service

  • HinkypunkIllus1 Hinkypunk Illustrations (@HinkypunkIllus1) reported from Peacehaven, England

    @SMARTYMobileUK just changed my provider from Giffgaff to @SMARTYMobileUK and the coverage is terrible I keep getting 'data usage alerts' no signal Not very happy #mobilecoverage

  • IanPemb84232474 Ian Pemberton (@IanPemb84232474) reported from Hornsea, England

    @giffgaff evening, I’ve been getting a poor signal now for more than a month or more, been told previously it’s a mast issue that’s being sorted, still struggling, what’s happening??

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • grieve51166 Helen Grieve 🇬🇧 🦊 (@grieve51166) reported from Formby, England

    @WeDoNotLearn73 I'm with Giffgaff. Couldn't care a damn.

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • sharif08473616 sharif (@sharif08473616) reported from Glasgow, Scotland

    @giffgaff Giffgaff I thinks I made a mistake to sign a contract with you because we don’t have any customer service number anything to contact the company for an issues this is absolutely

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @zaldizki @giffgaff I can send texts no problem at all just calls are still a bit iffy!!

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?