Giffgaff Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at Giffgaff
Giffgaff is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (57%)
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Phone (18%)
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Internet (17%)
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Total Blackout (7%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Read Fluid Art
(@artbyjoread) reported
@giffgaff do you have somewhere other than the support pages I can put a complaint in. I asked for reasonable help from your support agents in a problem I was struggling with due to my disabilities but was given generic advice that I no way helped me.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@Xxlisalou83xX We're very sorry to hear this. Please can you provide your full UK postcode via DM. So we can check for issues in the area on our end also - giffgaff Jade
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Gareth Bayard
(@GarethBayard) reported
@giffgaff Appalling service from your agents after suspending my sisters account. Currently our whole family are on giffgaff and if this isn’t resolved within the next few days we will ALL be leaving. We pay you over £50 between us each month and now you have robbed us!!!
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GaliGIS
(@dgdGIS) reported
@giffgaff Yes I have sent a message to one of your agents explaining the issue.
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S
(@S15175240) reported
@giffgaff how do you activate your giffgaff sim without an email address? Can't create email because don't know the number can't register the sim because no email going round in circles such an awful network
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Quintessential Englishman
(@RonaldJ61016789) reported
@giffgaff This has been so stressful that my health is now in a very bad way
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Shazmeen
(@shazy_mazy114) reported
@giffgaff my phone has been showing No Sim Card - Emergency Calls Only for past 24hrs despite no phone hardware issue. Is there a network problem?
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GaliGIS
(@dgdGIS) reported
@giffgaff I ordered a goodybag last 30/01 and should expire on the 30/02 but my profile says there's no credit? Please fix the issue asap. Cheers
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giffgaff | The mobile network run by you
(@giffgaff) reported
@RonaldJ61016789 We do not have a customer service number Ronald. Have you got in touch with our online agents through the link we provided? - giffgaff Jade
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peter wilson
(@wilsonpeter48) reported
@KCOMhome because giffgaff has problems with a local mast I had to make 6 local calls on my land line I can't believe you have charged me a pound a call. That's not helping my budget I remember when it was about 5p how times change and chairman's and shareholders get greedy