Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 04/01/2026 09:10

April 01: Problems at Giffgaff

Giffgaff is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (24%)

    Internet (24%)

  3. Wi-fi (22%)

    Wi-fi (22%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Stevieboyj1000 Steve johnson (@Stevieboyj1000) reported

    @giffgaff All gone downhill since then aswell....poor reception and still unable to get on the app !!!

  • SeraiAashish Aashish Serai (@SeraiAashish) reported

    @giffgaff Im having trouble logging in to my account , please check dm’s its very urgent

  • PCBullshit18 PC Bullshit (@PCBullshit18) reported

    @Snakio64 Bloody awful isn’t he? #giffgaff

  • rra__x ROLO 🧜🏾‍♀️ 🐉 (@rra__x) reported

    @giffgaff my internet has been down since this afternoon 😠

  • SuperWayne11 Super Wayne (@SuperWayne11) reported

    @giffgaff a need the 20 pounds back that has been wiped from my credit if u cant provide me a service here

  • Gordon_998877 G (@Gordon_998877) reported

    @nsandihelp @Langfordgolf Having same problem ie typing # to NS&I security calls & you've said same to me that it's poor-quality compression of reverse DTMF files. I feel this is "new" & NS&I shld do more inc contacting the main network providers. I've raised w/ GiffGaff but I think NS&I should do more.

  • borisourhero RULE BRITANNIA. 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇹🇻🇹🇦🇹🇨🇸🇭🇬🇧 (@borisourhero) reported

    @giffgaff your always on is crap , cant even run a youtube video

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @melroykazoole We're very sorry to hear this, Melroy. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade

  • melroykazoole Melroy (@melroykazoole) reported

    @giffgaff what’s going on with my internet recently? Data seems to be flying out the window but apps are slow or won’t load and keep getting asked to check Internet connection 😫 is there a problem?

  • GR19161970 𝕲𝖆𝖗𝖞𝕽𝖚𝖘𝖘𝖊𝖑𝖑 (@GR19161970) reported

    I'll give them their due they deliver alright not a bad network at all @giffgaff