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Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel
    Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • CraftyNigel
    Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • PplRism
    PplRism (@PplRism) reported

    Hi @giffgaff, this is not good enough. Sorry, but your service during the streaming of the #ENGDEN match was appalling. Please refund me, or I will go elsewhere.

  • PeteAustin_
    Pete Austin (@PeteAustin_) reported

    @giffgaff Yeah I’ve done those steps over and over again but it still won’t connect to Wi-fi Extra. Is there support beyond that step by step guide?

  • PplRism
    PplRism (@PplRism) reported

    @giffgaff No, I was trying to watch the football, and you completely destroyed it. Utterly USELESS. I have now switched it off, result unknown, because you cannot provide the service I paid for.. #giffgaff

  • PlipOGamez
    Plipo Gamez (@PlipOGamez) reported

    @giffgaff Is it guaranteed I will get 100GB for £20? You people should learn how do good support. Each time I contact you with a simple question, I get fobbed off by people who don't know how to do their job. You should aim to resolve issues with the least number of interactions.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @PplRism We're very sorry you're having issues. Can you please DM us with your full post code, so we can rule out any issues in your area. - giffgaff Jeanette

  • michaelcallagh7
    michael callaghan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@michaelcallagh7) reported

    @O2 signal is terrible it's like being with tmobile years ago and having to hang about near window to get a signal, costing me £25 a month, should if stayed with @giffgaff

  • BobFlem25914696
    Bob Fleming What's going on? (@BobFlem25914696) reported

    @SMARTYMobileUK Week after week terrible signal. Stay with giffgaff folks.

  • cannyhilltweets
    Canny Hill (@cannyhilltweets) reported

    @giffgaff I wish to stop you'r marketing materials coming into my inbox. It should be a simple procedure but have it found impossible. I do not understand most of the options offered up & the one I assume is the correct one am told don't have access to. Please help.

  • RobbieTheMoo
    Rob (@RobbieTheMoo) reported

    @giffgaff GiffGaff, are you feeling ill? Under the weather? I ask as signal coverage has been very bad in Edinburgh past few days. Wondering if it is a wider problem or a localised problem? Wife and I affected at very least across two phones between us.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @donnajeff Hello there, We have not had any reports of an issue with not receiving text messages. Please send us a direct message so that we can get some more information. - giffgaff Ann