Giffgaff Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Giffgaff
Giffgaff is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (35%)
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Phone (29%)
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Internet (20%)
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Total Blackout (14%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Jham
(@boomgoesd) reported
@giffgaff Hi Tasbiya, thanks for the swift reply. Turns out I just had to turn my phone off and back on to fix it. Thanks though
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Kat Poole
(@katfpoole) reported
@giffgaff Hiya, after a week of this being unresolved your agents are now not responding to me and I’ve chosen to leave the network. I am honestly so disappointed in the service I’ve received - not sure ignoring customers is the right way to go about things!
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Nadine Coyles Passport
(@scotinthecity) reported
@giffgaff after weeks of complaining I am now in Portugal unable to make international calls and having my credit card not working means I am stuck and unable to call my canadian bank. WHY CAN'T YOU GUYS HELP
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giffgaff | The mobile network run by you
(@giffgaff) reported
@DatUncleOfYours Hi El. Oh dear. Please send us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya
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Andrew Sanderson
(@AndrewS31859941) reported
@giffgaff mobile phone data and roaming are down in Nottingham NG7 area for me wtf is going on
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Nadine Coyles Passport
(@scotinthecity) reported
@giffgaff I just need some help
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jason
(@jason_ffc) reported
@giffgaff my mums phone has been stolen what's the easiest way to cancel her account and if she orders a new sim can she keep the old number
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Katie Mills
(@katiem565) reported
@giffgaff Thanks for replying Jeanette, I’ve contacted an agent & have an incident number, am waiting for a reply. This is ridiculous, I can’t send my phone back & wait for it to be repaired, I need my phone! I’m in the middle of dealing with solicitors, doctors plus more so MUST have one.
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Maybe: hannah montana
(@HannahAMont) reported
@giffgaff been having connectivity problems for weeks. It shows I have full 4G but it’s as if I have data turned off. Restarting my phone or putting it in airplane mode and then taking it off again fixes it in that moment, but it keeps happening. Any suggestions?
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Five
(@AEGIS_Five) reported
No issues are being resolved, our time is being wasted and quite frankly I'm done with being treated like a decade of my money means nothing. @O2 @VodafoneUK @giffgaff or whoever else hit me up with some deals.