Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 18 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Nigel Craft (@CraftyNigel) reported 40 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Kirk (@GarethTheNerd) reported 8 minutes ago

  @mhewson_MCH @O2 Honestly the networks all own a cheaper brand. O2 - GiffGaff Vodafone - Voxi (or talkmobile) Three - Smarty mobile EE - EE don't own a flanker brand but 1pMobile sort of fills that gap Would recommend any of them over the big names (apart from 1p mobile as I've never tried it)

• 
  Adil (@AKolil) reported 9 minutes ago

  @techtoby__ Get an eSim from a different network and switch around when the internets slow or down. I’ve got unlim EE physical sim and giffgaff eSim as a backup👌

• 
  Pete Lawson (@stitch_83) reported 10 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  That Josh Guy (@thatjoshguy69) reported 10 minutes ago

  @LuftkoppTim @luciascarlet Idk bout over there, but here O2 suuuuucks. I was with giffgaff, an mvno on the O2 network, for a lil while before switching to Smarty (on 3). And literally night and day difference. Its subjective though. In other places in the UK, 3 sucks and EE is better, or Vodafone even 💀

• 
  fullcirclephoto (@FullCircleNE) reported 14 minutes ago

  Hey @giffgaff My broadband deal with Virgin ends in April and I really want to jump ship to yourselves. The service checker says I can't get it as you're not in the area but checking my neighbour who isn't with Virgin, it says he can sign up. Please help.

• 
  kazzie (@kazzie222) reported 14 minutes ago

  @giffgaff Awful customer service , seriously 😡

• 
  kazzie (@kazzie222) reported 16 minutes ago

  @giffgaff Can I have an update on my service please I still after several week have no service , I will have to consider changing to another network provider if not sorted soon

• 
  SteezeMcQueen (@SteezeMcQueen1) reported 17 minutes ago

  @giffgaff I need help with something urgently as I'm not get a response though the normal help desk procedure online

• 
  ROBIN HOOD 🏹 (@Robinsolshood) reported 18 minutes ago

  @giffgaff why ******** my unlimited data not working again Sort it out lads

• 
  giffgaff (@giffgaff) reported 21 minutes ago

  @cazjj Hi Caz. Oh dear, that's not right. Please drop us a DM, so we can help. - giffgaff Tasbiya