Giffgaff Outage Report in Ely, Cambridgeshire, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
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E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (39%)
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Internet (28%)
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Wi-fi (19%)
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Total Blackout (14%)
Community Discussion
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Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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P@ul is getting bored...
(@Ser_Pyrro) reported
@giffgaff Clearly this isn't based on your customer service... 17hours since I last heard from your "agent"
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giffgaff | The mobile network run by you
(@giffgaff) reported
@miked36 We're really sorry to hear about the problems with that, Mike. We will look into this for you on your case and get back to you as soon as we can. - giffgaff Emer.
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Helen
(@helentot_) reported
I thought @ThreeUK was bad, until I tried @giffgaff and these scammers charged me for the third 10gb goody bag for two weeks, while I am constantly on WiFi! Is this ok?
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P@ul is getting bored...
(@Ser_Pyrro) reported
@giffgaff Why not take a look at your awful customer service or lack of...
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P@ul is getting bored...
(@Ser_Pyrro) reported
@IsabelDavies_ @giffgaff Great Service??? £35 was just taken from my disabled mother's account and I can't even get a hold of anyone to find out why!!
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Mike d
(@miked36) reported
@giffgaff So still no reply to my question. Why does it take so long? You really are the worst company I gave ever dealt with
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thegurkha
(@TheGurkha) reported
Fair play, when they swing into action @giffgaff customer service are communicative, clear, informed, and helpful. My issue was resolved in a few days, and they even worked on the issue over the weekend.
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Sherlock Poirot-Gently 💙 #supportnhs 🌈🦊
(@JohnRouker) reported
@giffgaff I'll give it a try but in fairness this supposedly modern building we're in is bad for signals. (Do need more 5g coverage though)
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Faye Montford 💙
(@faye_montford) reported
@mouthwaite @EE Move to @giffgaff been with them years never regretted it.
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P@ul is getting bored...
(@Ser_Pyrro) reported
@giffgaff @Katielydall You'll help that right away but don't care when an elderly disabled woman has £35 taken from her account and is left with no internet or even calls or texts...