Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 27 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Nigel Craft (@CraftyNigel) reported 57 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fergus Kiely (@fergus_kiely) reported 10 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  Yb (@1ysfb) reported 10 minutes ago

  @giffgaff My second sim isn’t working and it won’t let me access my account, it doesn’t help that you’ve to wait 24hrs for a response either since I’m traveling

• 
  giffgaff (@giffgaff) reported 15 minutes ago

  @hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah

• 
  Kevin Durham ✝️ 🕎 🇺🇦 🇮🇱 (@KevinDurham321) reported 21 minutes ago

  @Iromg Vodafone are expensive and they have the worst reception. Giffgaff use 02, and they're cheap and reliable.

• 
  rory hamilton (@rory1972ham) reported 21 minutes ago

  @cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm

• 
  Warlord (@Evilmonkeyfart) reported 24 minutes ago

  I got a new data sim and my golly I think giffgaff was genuinely the problem

• 
  Josh Jackson (@IamJoshJackson) reported 27 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  Searán (@shaxmack) reported 28 minutes ago

  My partner has had phone stolen and doesn't remember any login details and he cannot get codes text to him Any suggestions @giffgaff

• 
  sable (@SableVex) reported 28 minutes ago

  @Ricky_ting777 @dbcxptures Strange, I spend most of my days in the country or near/on farms and it has done a full 180. Was giffgaff for years until this issue forced me to try something new

• 
  giffgaff (@giffgaff) reported 31 minutes ago

  @MRP_YT We're a web based company, so there is no contact number for us. If you have an account with giffgaff, you'll have entered an email address to activate your SIM. It's worthwhile checking your emails for any coming from giffgaff, to help with logging in. - giffgaff Jeanette