Giffgaff Outage Report in Ely, Cambridgeshire, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (41%)
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Phone (24%)
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Internet (19%)
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Total Blackout (14%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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firegirl_30
(@30_firegirl) reported
@giffgaff had no signal coverage for over 10 hours now???
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F Tekin
(@TekinFM) reported
@giffgaff Incident Ref: 210702-000149 on 3 July confirming no charges despite the withdrawals. There are others this week, your staff pretending not understanding the problem: 210802-001916 Then a few more for not working logins - not interested! All I need STOP charging!
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F Tekin
(@TekinFM) reported
@giffgaff So frustrating! Itis NOT my number, it is you NUMBER. I DID cancel it 2 months ago after using it with a visiting friend. You ACKNOWLEDGED and confirmed it to be CANCELLED it. You are still charging for it!
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F Tekin
(@TekinFM) reported
@giffgaff Why ARE you asking me to log in.Your system NO LONGER letting me in?? Why can't you say why you are still charging me ? On what excuse you are still charging despite your colleague promise no to !!! I hope the public see the kind of FRUSTRATION caused by simply purchasing service
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giffgaff | The mobile network run by you
(@giffgaff) reported
@jackam2021 It sure is, Ashh. When you select and follow the prompts that is closest to your issue, you will be able to contact our agents directly through your account, so this can be investigated for you - giffgaff Jade
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F Tekin
(@TekinFM) reported
@giffgaff Yes endless messages dragging feet not to understand. It is NOT a rocket science: I cancelled your service by following your procedures. You already apologised last month, promised no withdrawals but till continuing to withdraw the cancelled subscription!!!
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giffgaff | The mobile network run by you
(@giffgaff) reported
@asaltyplace We understand that you need this sorted out ASAP Kay, but we are an online only mobile network and we do not have a customer service number. Our standard response time is up 24 hours, but we do aim to get back to you much sooner - giffgaff Jade
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Matthew Pennell
(@matthewpennell) reported
@RoyalMail Your "Create a returns label" service isn't working properly - every time I fill in the form and submit it, it returns an error. Can you fix it so I can return something to @giffgaff since they don't provide an actual return address, please?
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Natalie
(@natcmidge) reported
@giffgaff hi, no network issues showing in the area but my mum can’t use either her phone or tablet both on giffgaff. She can’t top up or call you to discuss the issue…she’s just had surgery and needs phone access! Help please
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SJ
(@SJTurner93) reported
@giffgaff my friend had her phone stolen last night, and is trying to order a new SIM card but the “reset your password” email isn’t coming through. Any chance you can help? 🙏🏼