Giffgaff Outage Report in Ely, Cambridgeshire, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
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E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (60%)
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Phone (21%)
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Internet (11%)
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Total Blackout (8%)
Community Discussion
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Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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SuperTaxi
(@super_taxi) reported
@giffgaff Visually, I can now see the 4g sign at the top of the screen. Hopefully normal service resumed....
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Mel
(@lissa1511) reported
@giffgaff is there an update or ETA on when service will be resumed? Website last updated 24hrs ago. Not a good start for a new customer!!
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Pollyanna Gunning
(@pollygunning) reported
@giffgaff During this 11 day period my Mum spent a week in hospital, I am her next of kin. Thank god my phone was working on the night I had to call the ambulance. It added so much stress to a horrible situation trying to provide the help she needs with no phone.
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Caroline Hett
(@Swedes2Turnips1) reported
from
Harpenden, England
@giffgaff My daughter is having a problem with her data. Is there a helpline we can call? You’ve sent an email saying where have you gone but it offers no option for further help,
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giffgaff | The mobile network run by you
(@giffgaff) reported
@lissa1511 Hello, We apologise for the inconvenience caused to you and your Mother by this issue. Unfortunately, we don’t yet have an ETA to full service restoration. The backlog is still currently being processed, so hopefully this will be resolved very soon. - giffgaff Ann
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Helen @ The Unicorn Factory | Surface Design
(@unicornfacuk) reported
@giffgaff If it wasn't for my husband being a long-term @giffgaff customer I'd be leaving again pretty quickly. I know he's generally had good experiences so I'll stay and give @giffgaff the benefit of the doubt for now
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jeeves
(@scrofff) reported
@ess_jay_em @O2 Yes. I use tesco and giffgaff which both use O2 Data stop start. On a minute basis. .Bridgwater area. Been going on for weeks now. Signal full 4g. But no data. There is definitely something not right . Agreed
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La Shaz⭐️
(@Shazzarinski) reported
@giffgaff I have been frozen out of my bank account beachside I can’t receive an sms on my phone…my goody bag hasn’t been activated in 7 days, I’ve swapped@my sim & done all the reboots and can’t even make a call or use data to help sort this out! This is a nightmare
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Mr Billy Man
(@Mr_Billy_Man) reported
@giffgaff Just moved home from abroad, got a GiffGaff SIM paid £20 yesterday ready for a drive up to Scotland today. It’s still got no signal… :( Now I have to go on a road trip without any calls/texts/data. Any resolve? 🥺 #giffgaff #help
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Ann Collinson
(@AnnColl02782394) reported
@DJMidarezaki I actually think giffgaff are very good, but it's simpler to do things yourself. There is a box to tick on your account/payment page if you want to stop your automatic payments. Giffgaff doesn't work like other businesses