Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 11/14/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (68%)

    Wi-fi (68%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Vhai_T Vhai (@Vhai_T) reported

    @giffgaff hi there! My data has suddenly stopped working and I have followed the guidelines regarding resetting network data and the mobile data APN, username and password. Any issues going on? Thanks

  • jiangji44843183 我是海兄 (@jiangji44843183) reported

    @giffgaff Why sometimes the data suddenly not working

  • Deiricog Derek Gleeson (@Deiricog) reported

    @McLaughlin_1888 I use @giffgaff can never use up the minutes or data and £20 a month pay as you go

  • chizmw Chisel (@chizmw) reported

    @giffgaff Ah yes, I was already aware of the MNVO link between giffgaff and O2. I'm trying to establish if O2 really does use the VirginMedia network as it's backbone/infrastructure.

  • hayleygsoprano Hayley ✨ (@hayleygsoprano) reported

    @giffgaff are you having service problems? I’ve got no phone signal since this morning! (South West London)

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Vhai_T Good Morning. We're sorry to hear that. Can you please send us a DM with your full post code so that we can help? - giffgaff Tasbiya

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @pompster Hi Steve, so sorry to hear that you're having issues with your replacement phone. Have you raised this issue through your account? If you have please send us a DM with the case reference number? - giffgaff Ann

  • JK_3D JK3D (@JK_3D) reported

    @giffgaff I'm trying to login to my account and I reset my password but I've been locked out even though I logged in with the correct password. I can't use any of the help services and there aren't any contact numbers, what am I supposed to do?

  • glenboid glenboid (@glenboid) reported

    Poor effort #giffgaff 3G only! In Hornchurch

  • LilMsFickle Lil Ms Mally (@LilMsFickle) reported

    Bitten the bullet and preserved a new phone direct from apple, iPhone 12 mini, going for closing o2 account and paying it off asp their customer service are crap and I’ve had nothing but issues with them. I’m off with a giffgaff sim only deal so I’m not as tied in.