Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 02/17/2026 22:05

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (41%)

    Wi-fi (41%)

  2. Phone (24%)

    Phone (24%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @lissa1511 We do appreciate this is frustrating Mel, and we're working as best we can to get the backlog processed as quickly as possible. In the meantime, we can only advise to reboot your phone periodically, to see if service resumes for you. - giffgaff Jeanette

  • Swedes2Turnips1 Caroline Hett (@Swedes2Turnips1) reported from Harpenden, England

    @giffgaff My daughter is having a problem with her data. Is there a helpline we can call? You’ve sent an email saying where have you gone but it offers no option for further help,

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Happy_kiddo It should work to transfer the number Nidhi, but we just need to advise that there may be complications as you won't be connected to the giffgaff network. - giffgaff Jeanette

  • noovaries_stoma Hannah (@noovaries_stoma) reported

    @giffgaff is your website down? I can’t access my account to start my goody bag early

  • troyhunt Troy Hunt (@troyhunt) reported

    His data also had a username in it which he explained in his response to me: "[redacted] was my GiffGaff (Uk mobile phone network - subsidiary of O2 - Telefonica) username - this and the fact the survey was about GiffGaff tends to point to it being related"

  • AnnColl02782394 Ann Collinson (@AnnColl02782394) reported

    @DJMidarezaki I actually think giffgaff are very good, but it's simpler to do things yourself. There is a box to tick on your account/payment page if you want to stop your automatic payments. Giffgaff doesn't work like other businesses

  • Shazzarinski La Shaz⭐️ (@Shazzarinski) reported

    @giffgaff I have been frozen out of my bank account beachside I can’t receive an sms on my phone…my goody bag hasn’t been activated in 7 days, I’ve swapped@my sim & done all the reboots and can’t even make a call or use data to help sort this out! This is a nightmare

  • Shazzarinski La Shaz⭐️ (@Shazzarinski) reported

    @giffgaff come on!! Please help me at least have a working phone number…it’s 2022!!

  • pollygunning Pollyanna Gunning (@pollygunning) reported

    @giffgaff During this 11 day period my Mum spent a week in hospital, I am her next of kin. Thank god my phone was working on the night I had to call the ambulance. It added so much stress to a horrible situation trying to provide the help she needs with no phone.

  • DJMidarezaki DJMidarezaki, Esq.🇬🇧🇨🇦🇭🇰🇹🇼#NeverRishi (@DJMidarezaki) reported

    @AnnColl02782394 My problem isn't with Giffgaff, it's with Esure.