Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 12/20/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Internet (20%)

    Internet (20%)

  3. Phone (19%)

    Phone (19%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @granth1974 With any network, the network itself is not guaranteed to be fault free, and sometimes issues occur, or upgrading work needs to be completed, which can cause the service not to work as it should be. We do appreciate that it's inconvenient for you at present. - giffgaff Jeanette

  • TimWhitemore Tim Whitemore (@TimWhitemore) reported

    @ottocrat @giffgaff @ThreeUK PlusNet. Good customer service also.

  • Yorksims John Woods (@Yorksims) reported

    @Inthedin1 @giffgaff giffgaff don't support calls or texts via Wifi,you need a network connection for them to work.

  • KieranCairns Kieran Cairns (@KieranCairns) reported

    @dovdacosta @giffgaff Just £2.67/GB ain’t bad.

  • ottocrat Chris Kendall 🇪🇺🇺🇦 (@ottocrat) reported

    @BrianCop @giffgaff @ThreeUK That’s not the solution I want. I want what I had, and what my provider promised to keep: seamless coverage within the EU exactly as if it were within the UK. No extra costs, no second sim.

  • michaelocyoung Michael Young 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇸🇪🇧🇻 (@michaelocyoung) reported

    @littlesthomebrw Update. Got an email from @giffgaff today to say EU roaming is going to be capped at 5GB data (down from 20) but calls/texts still same as if in UK (if I've understood it right). Seems to be working fine in 🇸🇪 this week so far.

  • granth1974 Neil G (@granth1974) reported

    @KieranCairns @giffgaff Which is why my very first question was whether I moan to O2 and giffgaff. Tbh it's irrelevant who they use. I purchase airtime from giffgaff. It's giffgaff responsibility to me as a customer to tell me what is going on. If they can't do that they should escalate to o2

  • GuyEmerson Guy Emerson (@GuyEmerson) reported

    @giffgaff My daughter is a student who resides in the UK but is abroad for 3 months. Like I said poor choice as you lose a young person for what is highly likely to be forever. Your business.

  • TheTallBlonde1 Stefan Selby 🇺🇦 (@TheTallBlonde1) reported

    @giffgaff @sixtwotwo1 I contacted you 2 days ago and this is still not resolved. This is a massive problem considering some family issues at the moment. What can be done?

  • stephaniedale_ Steph (@stephaniedale_) reported

    @O2 / @giffgaff please can you check your signal / networks / masts around Staffordshire and Cheshire? The service is shocking. Has been for months. 3 of us are all having issues - it's almost unusable. Calls drop all the time, no signal or poor signal.