Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 4 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

• 
  Nigel Craft (@CraftyNigel) reported 44 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @KielyFergus Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @gallo17657 Hello Peter, we understand your disappointment if you're unable to use your services. Please update your open case advising that the issue has not been resolved and the agent who has access to your account can look into this further for you. - giffgaff Ann

• 
  Warlord (@Evilmonkeyfart) reported 9 minutes ago

  I got a new data sim and my golly I think giffgaff was genuinely the problem

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  giffgaff (@giffgaff) reported 15 minutes ago

  @JamEfter We're sorry to hear that there seems to be an issue moving your number across to us. Rest assured the agents will be able to help further via your case. In the meantime we would recommend removing your case reference number from public posts - giffgaff Jade

• 
  I L (@iluyimbazi) reported 21 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  kakarot (@kakarotx92) reported 25 minutes ago

  @giffgaff Leeds, not good enough. I have important work to be done and all I get is crappy slow internet and the internet cuts off when making calls. Not good enough. Enough is enough, Sorry

• 
  wulfsage (@wulfsagemakes) reported 26 minutes ago

  @robj3d3 @ThreeUK Yeah giffgaff been just paying the minimum sim only plan since before I left UK, never had issues. If you don’t pay it for a few months they threaten to close it.

• 
  Benny the Fishe (@squidgyfishy) reported 29 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  Ryan Sael (@RyanSael) reported 37 minutes ago

  @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.