Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 12/29/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • J_Ded Jon Marr (@J_Ded) reported

    @cruciomysoul @giffgaff It's a fault with the new software upgrade, if you have a look on here you will see that thousands of us have got the same issue regardless of network. The #Pixel6 is a complete waste of money, does everything but connect to a phone network since the "upgrade" I'm returning mine

  • JerryStillman A Party Representing Nobody (@JerryStillman) reported

    @ewanewa It's 4G home broadband. I'm with giffgaff on my phone but in an O2 blackspot, EE are really expensive but I get really good signal with 3, but there's way too much downtime and the customer service is the worst I've experienced except maybe BT

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Edyir_ Yes that was for NE17PF, the data appears to be slow in NE289HQ. You could try switching the mobile data connection from 4G to 3G in the meantime to see if that helps your connection, 1/2 - giffgaff Nicole

  • sazzygeek Sazzygeek (@sazzygeek) reported

    All of our handsets come from @giffgaff and returns have been super easy with refund showing in my bank the day after they receive it. However this time nothing. Not even annl acknowledgement of receiving the phone. Someone at @giffgaff please help me.

  • DrSamHayes1 Dr Sam Hayes (@DrSamHayes1) reported

    @giffgaff Look I’ve literally got covid and I’m tired and we’ve just had to try and get power restored to our house during which time my crap giffgaff made that harder.

  • sazzygeek Sazzygeek (@sazzygeek) reported

    So @giffgaff received my returned handset but unlike in the past where the return is handled within 24hours 48 at the very latest it seems their track info on returns page isn't even acknowledging a return. So annoying and you can't talk to anyone as zero phone support.

  • JasonPtrDavies Jason Davies (@JasonPtrDavies) reported

    @MarahJaraisy @coldtusker Those are bad deals! (Giffgaff would do the trick but you get those by post…I suspect another infinite loop could be involved)

  • drvape999 Totally wicked (@drvape999) reported

    @giffgaff Not accepting an issue is a weak respy imo , I've checked coverage checker and there seems to be an issue, never had it in my area b4

  • seamus_mr Mr. Seamus McMichael (@seamus_mr) reported

    I seem to be getting no signal, my mobile network is GiffGaff

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @drvape999 We ask our members to send us DM's so that you're not publicly posting your full postcode to us. The only ongoing issue that we were aware of, was for Aberdeenshire, which has since been resolved. If there is an issue showing, this should be resolved soon. - giffgaff Jeanette