Giffgaff Outage Report in Ely, Cambridgeshire, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (46%)
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Internet (28%)
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Total Blackout (13%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent Giffgaff outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Phone | |
| Ely |
Phone | |
| Ely |
Phone | |
| Ely |
Internet | |
| March |
Wi-fi | |
| Chatteris |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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David Thomas
(@DavidTh55952799) reported
@giffgaff You took £10 yesterday and confirmed it to me via email. Then reset my balance to £0 and again today. So £20 and no service and your telling me it's going to take 24 hours? No no no no
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Bob Prydderch
(@BobPrydderch) reported
@giffgaff When you chose a category it then takes you off on a tangent of yes/no questions totally unrelated to “ no service “ . You tell me what categories to go down to report a claim for no service please.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@BobPrydderch Just select the categories closest to your issue and you can fill in the comment box at the end, and your case will be directed to the correct team - giffgaff Nicole
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David Thomas
(@DavidTh55952799) reported
@giffgaff Not impressed that there isn't a direct way to make contact with an agent. Bank switch system has worked well with all other direct debit I have. I manually updated Giffgaff my account after it just stopped. It's only by good fortune that I'm able to hot spot to raise this issue
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Lawrence
(@Lawrencemuraga) reported
@giffgaff I have been with giffgaff for a year only complain the network they use is crap am forever asking people there wifi passwords when I have unlimited data
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Bob Prydderch
(@BobPrydderch) reported
@giffgaff Dishonesty is not excusable. We are now told next update is 9th July. Just say what the real issue is. How much can I claim for each day if no service please?
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A
(@abyaradia) reported
@giffgaff I already checked for issues on the online checker and it doesn't show any issues.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@BobPrydderch You can select any one of these Bob, your issue will still be directed to the correct team once you fill in the comment box at the end - giffgaff Nicole
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giffgaff | The mobile network run by you
(@giffgaff) reported
@paulsrje You shouldn't be facing issues Paul, but it does seem that there is no service for your phone to make calls/texts. If possible, please try your SIM in a different phone to see if this makes any difference. - giffgaff Jeanette
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Bob Prydderch
(@BobPrydderch) reported
@giffgaff Nicole, your agent is just saying” you are entitled to nothing” I repeat, I have paid for a service, no service is not a service. I want to tell everyone what Giffgaff’s approach is to a customer who has paid for a service but is getting “ no service “ and that is NOTHING”