Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 19 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Nigel Craft (@CraftyNigel) reported 30 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sarah (@sarah_church) reported 6 minutes ago

  @giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks

• 
  Guy Emerson (@GuyEmerson) reported 9 minutes ago

  @giffgaff Just give up. So many excuses for an appalling service. Just think ‘customer’ and take accountability, not how you can avoid doing anything. @giffgaff

• 
  Rob Osbourne (@osbourne71240) reported 9 minutes ago

  @giffgaff I come to the conclusion that that giffgaff is just crap network got 3 bars 5g and active goodie bag and no Internet. #giffgaff is 💩

• 
  Who Dey From UK (@WhoDeyFromUK) reported 11 minutes ago

  @giffgaff full signal and 4G yet mobile internet is not working… y’all having issues?

• 
  Caz 🇬🇧 (@cazjj) reported 11 minutes ago

  @giffgaff @bbuk You've let me down. Please give an email to complain. I CANNOT get into the app as the phone and sim are gone! None of your advisors are helping me!

• 
  Carl Wills (@carlwills85) reported 17 minutes ago

  @giffgaff I'm in central london and getting no signal. Tried phone on and off etc and all the usual bits. Any idea what's happening?

• 
  Matt (@MattskiMK) reported 17 minutes ago

  @PeterCrouchPod got me thinking! My loyalty to @VodafoneUK is being abused. Their charge increase is #phoneshithousery & for a 5 phone family with me being 20 years in maybe time for a change #onenetworkplayer 3 phones out of contract - where do i go? Is @giffgaff the solution?

• 
  ᴊᴀᴄᴋ (@imcalledjac) reported 18 minutes ago

  @giffgaff why does my network go down at 3pm everyday? It lasts about 30-45mins daily! It's beyond a joke now

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  Mark1165 (@MarkC1165) reported 19 minutes ago

  @giffgaff I purchased some travel data for Canada on Friday morning. 16)5/2026. It shows as valid in the app but when I choose mobile data I don't get any signal? Do I have to enable roaming? I don't want to lose the credit on my account.