Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 18 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Nigel Craft (@CraftyNigel) reported 35 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo 🤍 (@Joa_Lipa) reported 4 minutes ago

  @giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?

• 
  KnowYourSelf (@kindanew) reported 8 minutes ago

  @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.

• 
  curn96 (@ACurnick) reported 8 minutes ago

  @giffgaff @samuelb06214426 This is why I left giffgaff coz there is no decent customer service

• 
  Shark peppers (@yhm505037470433) reported 9 minutes ago

  @giffgaff Listen, you have no right to disconnect my service. I’m a legitimate user currently residing in China long‑term. Blocking my card will cause me serious trouble!

• 
  Warlord (@Evilmonkeyfart) reported 10 minutes ago

  I got a new data sim and my golly I think giffgaff was genuinely the problem

• 
  Jason ferguson (@Jasonrfc90) reported 14 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

• 
  Quintessentially (@Hesketh_CW) reported 21 minutes ago

  @dcuthbert @Cliffinkent O2, VF, Giffgaff? Which is which you ******* idiot. Try a decent network provider for a start

• 
  Ethan Powell 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Ethan_Powell04) reported 22 minutes ago

  @Jacquel33959016 I used to be with @giffgaff they were terrible

• 
  H.M Haōshoku (@SleepyShoku) reported 23 minutes ago

  "wtf is Giffgaff" well

• 
  Diablo (@ARRelectech) reported 25 minutes ago

  Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff