Giffgaff Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Giffgaff
Giffgaff is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (56%)
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Phone (19%)
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Internet (18%)
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Total Blackout (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Nurse Jeni from the hills
(@FromNurse) reported
to sign in.. obviously had forgotten password and asked to be sent email- did this a couple of time- no email arrived. so had to re register. then made the transaction- oh the billing address has to be same as delivery address - WHY @giffgaff WHY?? And no option that other ..
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John Snowdon
(@snowspain) reported
@giffgaff got ‘no service’ on my phone for the last 2 days. Carried out all suggestions in the chat still no good. Anything else I can do?
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giffgaff | The mobile network run by you
(@giffgaff) reported
@FromNurse You just need to select categories that are closest to your issue to get in touch, then explain the issue in the comment box at the end, and your case will be directed to the correct team - giffgaff Jade
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Lazy chris 🎮🎮 🇺🇦🇺🇦
(@Lazychris14) reported
@giffgaff Can you reply bk to my dm plz id like a Refund plz as I’ve had no service for my data for 2 weeks in my area
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Ms. Deathwish: Butcher of the Unborn
(@Ms_Deathwish) reported
@Monkyjamm Yeah it's a great budget network we have over here that runs off the back of the o2 network. I pay £6 a month and never run out of minute or texts. Plus giffgaff to giffgaff calls and texts are always free so me, Mini D and Mr D all use it.
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loganlopeziscoming
(@onlymyuncle) reported
@sarahcerave welcome to the giffgaff voice messaging service, you have no new messages and 1 saved message. Press # to hear the saved messages
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giffgaff | The mobile network run by you
(@giffgaff) reported
@carlbarrett We can see that there are network issues with the masts located at Manchester Piccadilly station we're afraid Carl, so this may be why you're facing issues when at the station. - giffgaff Jeanette
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Marvellous mechanical mountain goat 🐐
(@silvergoatish) reported
@virginmedia I am close to running out of my phone's data. I've just about used up a month's worth of GiffGaff, for essential communications, in the past 5 days while Virgin broadband has been down. I'm unable to connect to GiffGaff for a phone top up with a poor signal.
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Nurse Jeni from the hills
(@FromNurse) reported
why is buying a new phone so difficult- went on the @giffgaff website to buy a new phone- s my phone is totally broken won't switch on etc.. so a reasonable person would think a fairly straightforward transaction- ah contraire .. obv i'm not on @giffgaff website often- so..
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Nurse Jeni from the hills
(@FromNurse) reported
@giffgaff I can't order the phone as it won't recognise I have a previous account and won't let me purchase it to a different address than my family home and are insisting on sending a code to my broken phone before I can go to the checkout. why such a faff?? its a phone!!!