Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 11/16/2025 16:50

November 16: Problems at Giffgaff

Giffgaff is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (65%)

    Wi-fi (65%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @kumssey Oh dear, that's not good. Please DM us your full postcode and we'll check if there are any issues in your area. - giffgaff Janine

  • torito_cat Cat (@torito_cat) reported

    @giffgaff Hi there! For some reason I am not receiving any texts that people are sending me, but they are receiving ones that I send. Is there anything up with the network? Thanks!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @markt1985 Oh dear. Can you please try your SIM card in another phone? This can help us to tell if the issue is with the phone, or the SIM - giffgaff Hannah

  • torito_cat Cat (@torito_cat) reported

    @giffgaff Hi, just followed those steps and got one text through when it reconnected to giffgaff, but not the other ones I know people have sent me! 🤔 Checked my postcode on the website service checker but it's says it's fine.

  • chrisfrank7777 Chris (@chrisfrank7777) reported

    @VodafoneUK Hi, could you please allow My Vodafone UK app to be available to download in other countries like Poland? There’s a problem cause my phone is set to Polish region in the App Store (EE’s app works there, O2’s, Giffgaff’s too) and I can’t download your app.

  • HannahCarneyArt Hannah Carney (@HannahCarneyArt) reported

    @giffgaff I can't login to the app or the website!!! I don't know what to do. Just spinning circle on the web and on the app it says there are network problems....HELP

  • harrycomeup Harrycomeup (@harrycomeup) reported

    @giffgaff Please sort this out. I have tried to contact you many ways with no success I don't feel like a valued customer.

  • KathLangrish Katherine Langrish (@KathLangrish) reported

    @giffgaff please don't advertise with or otherwise support GB News. Let's not allow US Fox-news-style tv channels to get a hold in Britain. #DontFundGBNews

  • HammerFan1963 AndyCowan (@HammerFan1963) reported

    @giffgaff hello I have a giff gaff sim card in use on another phone can I use it in my phone with my current phone number that I have with another network.

  • HamieJones Hamish Jones 💙 (@HamieJones) reported

    Hi @giffgaff really enjoyed your service & phones over last 5 years. Family now too. However if you choose to take advertising obey from the far right we'll be ex-customers immediately. #DontFundGBNews