Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 01/30/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ka_sheridan Kathleen Sheridan (@ka_sheridan) reported

    @giffgaff Please can you give an email address where I can contact you about a refurbished phone? The ask a question on your website is frustratingly not working after going through several steps. Thanks.

  • Yorksims John Woods (@Yorksims) reported

    @mruk69 @giffgaff Unfortunately not,giffgaff don't support esims.

  • bantaking666 bantaking666 (@bantaking666) reported

    @giffgaff and ask to use there phone and there Twitter to contact you as there is no customer service number

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @bluntkrayon Yes, you should have no issues with this. - giffgaff Tasbiya

  • bantaking666 bantaking666 (@bantaking666) reported

    @giffgaff Good afternoon I’m having trouble accessing calls and data it is of great importance that I have calls and data I am disabled and suffer from a heart condition I have been unable to get in contact with my career too I have had to come and knock on my neighbours door

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Fifthcolumnblue We'll need the post code of the location where you're having issues. - giffgaff Tasbiya

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @DanielR26058162 We're not aware of any issues in your area, Dan. Please send us through your full postcode in a DM, so we can check if there's anything wrong where you are. - giffgaff Jeanette

  • UnknwnUsrZero Zero (He/Him) (@UnknwnUsrZero) reported

    @giffgaff Hey, just thought you should know, I received a SIM in the post today, for someone who doesn't live here, who has never lived here in the 10 years I've been here and I'm pretty sure has never lived here. What should I do with it?

  • vermontaigne Rex Ratio (Official) (@vermontaigne) reported

    @O2 Your service has been absolute garbage. Can't call, text, or access mobile data. Tried all afternoon to get customer service, no luck. Did everything in your FAQs, no help. Never had this trouble with Giffgaff on your network. New phone is a brick. Disgusting.

  • benno44775 Benno (@benno44775) reported

    @RJ_the_man87 @giffgaff Hi rj turn off voicemail by calling 1626 and turn it on by calling 1616. Does that help?👍🏼