Giffgaff Outage Report in Ely, Cambridgeshire, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (37%)
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Wi-fi (26%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (2%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent Giffgaff outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Phone | |
| Ely |
Phone | |
| Ely |
Total Blackout | |
| Ely |
Phone | |
| Ely |
Phone | |
| Ely |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Worst person
(@ThomGonga) reported
Looks like I’m going elsewhere then… poor effort from @giffgaff
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Andy Holding
(@ProveIt78) reported
@giffgaff And you still haven’t answered my question. This can be dealt with if I DM the details. There are plenty of examples of this. I’ll add your name to my complaint because of the poor way you have handled my concerns.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@MsNMcLoughlin No, that's not a problem at all. You can return the phone in any suitable packaging that you have available, if you no longer have the original packaging. - giffgaff Emer.
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Andy Holding
(@ProveIt78) reported
@giffgaff Please stop repeating yourself. Why will you not deal with this when you (giffgaff) have looked into other issues relating to inactive accounts via DM? This is a serous issue involving potential fraud.
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joeydfree
(@joeydfree) reported
@daazioor Okay, former telecommunications engineer here anything powered by EE is gonna have best covage as the do emergency services, O2 are a bit meh but does the job and Vodafone is using Huawei and three are hit and miss. Giffgaff is O2
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Mademoiselle LeVell 3.5% funny ✊🏽 💚
(@Mlle_LeVell) reported
@giffgaff Thanks. I’m quite surprised though. This has never happened before and I can’t work out why I’ve suddenly used so much more data. Any ideas? I’m normally at home & connected to WiFi.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@ProveIt78 You just need to select 'continue' under not a member, and follow the on screen instructions. Whenever you're asked for an incident number, you can select 'I don't have an incident number', and then 'Make a complaint' to continue. - giffgaff Emer. (2/2)
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Andy Holding
(@ProveIt78) reported
@giffgaff How ironic. A mobile network company that are unable to make calls! And you do deal with inactive accounts on Social Media as I pointed out. So deal with this. Go to the account of Muzamil Mughal, remove my address from his account and cancel the SIM you sent to my address.
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Andy Holding
(@ProveIt78) reported
@giffgaff I don’t believe you. There is always a way to escalate and prioritise. With customer service (or rather lack of it) like this. I’m very glad I’m not a customer and never will be. How do I complain about your complaints process.
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Andy Holding
(@ProveIt78) reported
@giffgaff I’ve received a SIM card through the post addressed to someone I’ve never heard of and who doesn’t live at my address. I need you to cancel the sim and remove my address from your records and the potential fraudsters account.