Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 48 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Nigel Craft (@CraftyNigel) reported 49 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 4 minutes ago

  @HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade

• 
  fullcirclephoto (@FullCircleNE) reported 4 minutes ago

  Hey @giffgaff My broadband deal with Virgin ends in April and I really want to jump ship to yourselves. The service checker says I can't get it as you're not in the area but checking my neighbour who isn't with Virgin, it says he can sign up. Please help.

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @Don_Felipe007 Virgin Media and O2 merged and giffgaff runs on the O2 network. - giffgaff Ann

• 
  AM (@itsmeitsmeandy) reported 10 minutes ago

  @giffgaff hello i am having major issues with bt i am now paying out of contract prices with them and they wont let me cancel my landline unless i renegotiate a contract with them which i no longer wish to do. is there any phone number to talk to someone about a one switch move ?

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 11 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 13 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  kazzie (@kazzie222) reported 13 minutes ago

  @giffgaff Awful customer service , seriously 😡

• 
  BornFab_NotAFAB (@Ms_MerryThought) reported 13 minutes ago

  @MarinaPurkiss @EE I never have a contract. Use giffgaff and monthly goody bag. Can never be overcharged or get into any of these silly situations.

• 
  Meady (@Meady19Meady) reported 16 minutes ago

  @EE @SaltyJoshy EE really going down the dumps ! Sky is better or giffgaff pebbly go to them.

• 
  🇯🇲 ********** VanCarthen 🇯🇲 (@JVanCarthen) reported 18 minutes ago

  I’ll never ******* forget when I first moved her and my dad took me to get a plan (I had my own device) I couldn’t believe it. Going from £15 a month unlimited everything on GiffGaff to $120 with Telus literally brought tears to my eyes.