Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 9 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Nigel Craft (@CraftyNigel) reported 40 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ry Ry #coyg (@Ry_R0se) reported 19 seconds ago

  @giffgaff when will issues be sorted in mk451ph area have no data connection

• 
  Leila - レイラ (@twistedhumanoid) reported 2 minutes ago

  @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

• 
  9 wine (@Wine92023) reported 4 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  Rhoda (@UkRhoda) reported 9 minutes ago

  @giffgaff How can a “service” company run with zero customer service/help and no phone number? What nonsense! Scammers!

• 
  ツユナギ【旅行中】 (@TsuyuriNagisa) reported 11 minutes ago

  @giffgaff Return my money if you are determined to deactivate my account and the phone number without any acceptable statement or understandable solution for a ridiculous reason which can not be seen in your account policy

• 
  global thinktank hq (@lott1emusic) reported 11 minutes ago

  @giffgaff help me I have 2 bars signal and nothing works

• 
  Blair James Lennon (@blairlennon) reported 13 minutes ago

  @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

• 
  Warlord (@Evilmonkeyfart) reported 16 minutes ago

  @FartProducer78 Is giffgaff just the worst data provider

• 
  sable (@SableVex) reported 16 minutes ago

  @Ricky_ting777 @dbcxptures Strange, I spend most of my days in the country or near/on farms and it has done a full 180. Was giffgaff for years until this issue forced me to try something new

• 
  Behram Qazi 🇵🇰 🇨🇦 (@DeafMango) reported 20 minutes ago

  Hello people at @giffgaff 👋🏽 I just bought a sim and plan, and have no access to data or cellular service. Please help, thank you 🙏🏽