Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 8 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

• 
  Nigel Craft (@CraftyNigel) reported 47 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 5 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

• 
  Chi Amaka (@Amakz007) reported 6 minutes ago

  @giffgaff Your network has been terrible for over a week. Keeps getting worse by the day.

• 
  Leila - レイラ (@twistedhumanoid) reported 8 minutes ago

  @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

• 
  John Younghusband (@nenamewilldo) reported 10 minutes ago

  @giffgaff stolen phoen everyday occurrance yet nowhere is there guidance on your stupid website

• 
  James Drury (@jamespdrury) reported 10 minutes ago

  Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

• 
  Benny the Fishe (@squidgyfishy) reported 12 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  Bob McLobb (@BMclobb) reported 14 minutes ago

  @andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs

• 
  giffgaff (@giffgaff) reported 15 minutes ago

  @garvinchen1015 Hi there, Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  DOBO (@LouisDobo) reported 18 minutes ago

  @giffgaff Please help me out before I join another company...

• 
  MrRee (@MrReeSolutions) reported 19 minutes ago

  @oliverhenry @FelixAmazonCat Gonna be as bad a GiffGaff no doubt.