Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 6 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Nigel Craft (@CraftyNigel) reported 39 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  james gmail (@jamgmail83959) reported 2 minutes ago

  @giffgaff Accidentally signed for 18-month contract on 13/3/26. Router with SIM off since 17/3 for some months, so this contract is hardly useful!. I wish to cancel under my 14-day statutory right to cancel please. How? No email, phone contact, agent does not allow questions.

• 
  Steve (@alpherah) reported 3 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  Baluster (@baluster57785) reported 5 minutes ago

  @giffgaff Never have I seen such an appalling system I wasted many hours the question was ,my SIM card hasn’t arrived ?you could not, would not and did not reply or deal with it , I have now cancelled .

• 
  Jacob Smith (@Smit3930) reported 5 minutes ago

  @giffgaff Oh my bad, I'll do that now.

• 
  DOBO (@LouisDobo) reported 5 minutes ago

  @giffgaff Please help me out before I join another company...

• 
  giffgaff (@giffgaff) reported 5 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann

• 
  Ancestral_Spirit (@Ancy_Spirit) reported 13 minutes ago

  @FyrFrames @DoesItPlay1 This is the part I don't understand. I am on a pay as you go with Giffgaff and mine worked, he's on the same pay as you go deal as mine, his doesn't work 🤷

• 
  Caz 🇬🇧 (@cazjj) reported 14 minutes ago

  @giffgaff @bbuk You've let me down. Please give an email to complain. I CANNOT get into the app as the phone and sim are gone! None of your advisors are helping me!

• 
  giffgaff (@giffgaff) reported 14 minutes ago

  @mmordecai No problem, Mark - giffgaff Hannah

• 
  AM (@itsmeitsmeandy) reported 14 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly