Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 11/22/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (62%)

    Wi-fi (62%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • meoww7869 meoww 🇪🇸 CODE MEOWW-. #AD (@meoww7869) reported

    @Kev1nFX @giffgaff i went from 0 ping to 1000 ping like wtf is happening my internet is having diahhorea or something

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @CynieLaGazelle Hello there, We're sorry to hear that you're having issues when trying to purchase a phone. Please try clearing your browser cache and Internet history and use another browser agent e.g Google Chrome, Mozilla Firefox and then try again. - giffgaff Ann

  • ThatEnglishGent ThatEnglishGent (@ThatEnglishGent) reported

    @GavinMcKeeman If you're just after a new phone service, go with @giffgaff. I've never looked back since switching.

  • Jon__crawford Jon Crawford (@Jon__crawford) reported

    @giffgaff Ok, got an active Golden Goodybag. Got an area with a 5G signal. Not got a 5G signal. Got a OnePlus 8 Pro running Android 11. Is there an issue with that phone & O2 / giffgaff 5G?

  • ChrisAvern Chris Avern (@ChrisAvern) reported

    @hhaarrryyyy2020 @giffgaff I know some areas can have what I call dead spots. Had issues with a surburban area yrs ago where there was no signal etc not sure if there can be blind spots between masts. It could also be something in the construction/materials of you're home. Sounds crazy I know but possible

  • osd_ball 🏄🏾‍♂️ way (@osd_ball) reported

    @giffgaff Hi Jade - the sim seems to not be picking up signal anymore? I've put it into another phone but it still has the same issue. Ideally I would like to pass the number over to a new sim and keep access to it rather than changing the number altogether.... can you support on this?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @kirstmichelle95 Please try using a different browser or device and log in with your mobile number instead Kirsty. If this doesn't work, get in touch through DM and we'll assist you further. - giffgaff Jeanette

  • kirstmichelle95 Kirsty 🦄 (@kirstmichelle95) reported

    @giffgaff I have reset my password and still can’t access my account 😩 help a sister out pls

  • ChrisAvern Chris Avern (@ChrisAvern) reported

    @hhaarrryyyy2020 @giffgaff Of you step outside does it change at all? Sadly all networks can have this problem. Not sure if newer phones may work better or the incoming 5g signal. Difficult to suggest a solution, sorry for that but I hope something can be done to help you.

  • Spear_UK Spear_UK (@Spear_UK) reported

    @ZenInternetHelp your mobile bundle it states "mobile bundles include calls to EE, Three, Vodafone, 02, T-Mobile and Orange. Calls to other mobile service providers are not included." How does this effect providers like giffgaff/id that run on the above networks?