Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 11/21/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (63%)

    Wi-fi (63%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (13%)

    Internet (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristOnABike01 Christ On A Bike (@ChristOnABike01) reported

    @giffgaff My brother tried to set up his account on your network, and he got his account set up, entered a voucher number, his SIM activated, but the goodybag never started. Why is that? He's refusing to pay for another goodybag (which makes sense) because he can't use this one😕

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @baz82921815 Not a problem, Baz. You just need to make sure that your Mothers phone is unlocked to all networks or locked to O2, for the giffgaff SIM to work - giffgaff Jade

  • virgomoontingz 𝖕𝖎𝖘𝖈𝖊𝖘 𝖕𝖊𝖆𝖗𝖑 🧜🏽‍♀️ (@virgomoontingz) reported

    @giffgaff Yes I have been in touch with your agents who told me my local mast is not working and suggested I travel over 2 miles to receive universal credit calls…I’ve now missed multiple phone appointments because of this and will have my money cut if this isn’t sorted.

  • L30n45 Leon (@L30n45) reported

    Do you know who else is supremely crap? @giffgaff. Soon as this month runs out, MI GARN

  • osofiaf Olga Sofia (@osofiaf) reported

    @giffgaff I looked on your site, and that is not clear at all. Just says new goodybag available. Things like this should be clear and transparent to the customer.

  • Alexand71730874 Cryptocurrency? (@Alexand71730874) reported

    @giffgaff You are going to steal £8 from my account and I can't do anything about it. Send help now!

  • virgomoontingz 𝖕𝖎𝖘𝖈𝖊𝖘 𝖕𝖊𝖆𝖗𝖑 🧜🏽‍♀️ (@virgomoontingz) reported

    @giffgaff are ridiculousl. Their phone mast is not working so their suggestion is - travel at least 2 miles away from your home to receive a call. Yep, that’s really reasonable. Especially to someone with chronic illnesses that affects their ability to even walk most days. 👍🏽

  • darrienkek Darrienkek (@darrienkek) reported

    @giffgaff apparently I’m not allowed to buy a goodybag and I really need to buy one! Help :(

  • Alexand71730874 Cryptocurrency? (@Alexand71730874) reported

    @SarahHo05607009 not instagram. #giffgaff has not helped me. Issue been unresolved for weeks

  • gunnergrahamV Rich Graham (@gunnergrahamV) reported

    @giffgaff hey folks! Is there any kind of network issues around the DG16 area? One of my work colleagues is having problems using his phone. Shows no signal