Giffgaff outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 28 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Nigel Craft (@CraftyNigel) reported 48 minutes ago from Ely, England

  @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin MacRae 🇺🇦 (@colinmac7) reported 10 minutes ago

  @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

• 
  giffgaff (@giffgaff) reported 19 minutes ago

  @gallo17657 Hello Peter, we understand your disappointment if you're unable to use your services. Please update your open case advising that the issue has not been resolved and the agent who has access to your account can look into this further for you. - giffgaff Ann

• 
  Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported 20 minutes ago

  @giffgaff Ok you will be losing a long time customer.

• 
  SMPT (@SMPT799053) reported 20 minutes ago

  @Woody3704 @crip72012 @hewantswealth Giffgaff uses the O2 network

• 
  PhilC (@gibberingphil) reported 23 minutes ago

  @Mattisamazing33 Just check that any of the virtual networks you use have a decent signal where you are, and/or allow WiFi calling. I originally went with giffgaff when I retired, who are great to deal with, but use the O2 network which only works in our back bedroom.

• 
  Adil (@AKolil) reported 30 minutes ago

  @techtoby__ Get an eSim from a different network and switch around when the internets slow or down. I’ve got unlim EE physical sim and giffgaff eSim as a backup👌

• 
  Warlord (@Evilmonkeyfart) reported 34 minutes ago

  Giffgaff gotta be the worst data provider ever

• 
  AM (@itsmeitsmeandy) reported 34 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  Matt (@MattskiMK) reported 35 minutes ago

  @PeterCrouchPod got me thinking! My loyalty to @VodafoneUK is being abused. Their charge increase is #phoneshithousery & for a 5 phone family with me being 20 years in maybe time for a change #onenetworkplayer 3 phones out of contract - where do i go? Is @giffgaff the solution?

• 
  Warlord (@Evilmonkeyfart) reported 39 minutes ago

  @FartProducer78 Is giffgaff just the worst data provider