Giffgaff Outage Report in Ely, Cambridgeshire, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
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E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (42%)
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Wi-fi (22%)
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Internet (19%)
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Total Blackout (17%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Baller
(@1BenBaller) reported
@Mark_Antony_3 @JoshBond94 @giffgaff You will need to wait for a response from an agent given the provided timeframe. Telefonica will be unable to assist as support cases are managed differently.
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Mark Bradfield
(@Mark_Antony_3) reported
@JoshBond94 @giffgaff Im done with them mate. My internets **** can't get any shows up and dont have a TV. I think the best option now mate is to take it to court. Yes but I need that money so I can get good Internet
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Mark Bradfield
(@Mark_Antony_3) reported
Dont join @giffgaff you request refund due to breach of contract and they ignore you. I have had to involve my bank, small claims court and trading standards for fraud. They are in serious trouble now
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Ben Baller
(@1BenBaller) reported
@Jennife20404667 @giffgaff Customer support has responded and like with every case, they need time to investigate and respond adequately
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Mark Bradfield
(@Mark_Antony_3) reported
Thanks @giffgaff for ******* up my birthday plans because I'll need to be in a WIFI Spot as you are illegally refusing a refund, which means I can go to a better network but you just want to drag this out longer
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Shout 85258
(@GiveUsAShout) reported
@SBKIngleton Hi Kai, It is free and confidential to text our service from the following major networks: EE, O2, Three and Vodafone. These include – BT Mobile, Tesco Mobile, Virgin Mobile, iD Mobile, Sky, Telecom Plus, Lebara and GiffGaff. (1/2)
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Mark Bradfield
(@Mark_Antony_3) reported
Looks like a complaint is needed about @giffgaff tomorrow to @Ofcom unfortunately Giff Gaff have breached contract and are now refusing a refund, I have tried and tried to stop all this action being taken, but as they continue to ignore, I have been left no alternative
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Neville Braithwaite
(@NevBraithwaite) reported
@giffgaff Please help, I have lost my phone and the password for my giffgaff. I want to replace my sim but each time I request a password reset on my giffgaff account giffgaff says it has sent it either via text (and I don't have my phone) or by email but it so far hasn't arrived
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WorldWideChels
(@WorldWideCheIs) reported
@Laus1507 Cheapest Giffgaff and 3 But worst connection for data Decent Internet in certain areas Vodafone and ee 02 and virgin good on trains underground wifi
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Mark Bradfield
(@Mark_Antony_3) reported
@JoshBond94 @giffgaff Josh ive now seen on their website I can cancel and they are refusing it. Ive now had to involve my MP