Giffgaff

Giffgaff Outage Report in Ely, Cambridgeshire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Ely, Cambridgeshire, England 01/09/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @erabass Oh dear, Erato. We can appreciate how frustrating this must be for you. Our agents have different shifts, so this would be why you speak to someone else when receiving a reply. Please send us a DM with your case reference number and we'll help chase this. - giffgaff Jeanette

  • Staymadho3 BIG SPEAKER 🗣 (@Staymadho3) reported

    @giffgaff just locked my sim and can’t make any calls or texts, need some help.

  • erabass Erato Basea (@erabass) reported

    @giffgaff I have been trying to seek help to activate my SIM card (but keep my old number) for a month but your customer service leaves a lot to be desired. Why don't you do call centers? I think I speak to a different person each time who doesn't know all previous correspondence

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @lozzypopcorn Please try clearing your cache and cookies, and trying again. If this doesn't work, try using a different browser and device to raise your case as this shouldn't be occurring. - giffgaff Jeanette

  • lozzypopcorn Laura (@lozzypopcorn) reported

    @giffgaff I’ve tried they’re not helping! I can’t get past the stupid diagnostic tool to complete a return. Whatever I click through either says my problem is solved (which it clearly isn’t), or that the phone needs to go for a chargeable repair (which I’m clearly not paying for)!!!!

  • CoronaSinger 🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Vocare88 Oh no. Please drop us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya

  • LDX25 LDX2 (@LDX25) reported

    @giffgaff Hello, I need urgent help with a set up for a pay as you go sim that’s seems to not be activated. You have no contact number so that’s not helpful. !!

  • d_andre96 Whoever you want me to be 🤸🏾‍♀️ (@d_andre96) reported

    @SidecarSue12 @tescomobile @EE Giffgaff is the way to go! I'm moving my EE number to them pretty soon! Was with t mobile, t mobile/orange then ee over the years but the price increase and services decline just isn't worth it. My work number is already on giffgaff! (They run on O2's network)

  • FallackP Fallack Palas (@FallackP) reported

    @MPSHammFul @metpoliceuk I do not believe this is a live feed for one ******* minute , that royal ******* cousin who owns giffgaff got me on lockdown and also they get my ime instantly , I can't escape these ******* .