Giffgaff Outage Report in Ely, Cambridgeshire, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
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E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (37%)
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Internet (28%)
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Phone (27%)
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Total Blackout (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Giffgaff Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@lostgate92) reported
Looks like I'll not be on @giffgaff much longer, took 10 minutes to just send money to someone because the data is so slow, it's not nearly busy enough to warrant them running out of bandwidth or however it works with them. Anyone have any recommendations?
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Gemjl
(@Gemeek) reported
@giffgaff This is unbelievable, I request to change the delivery date as I was out of town to be delivered today and now, when I check in the @DPDgroup_news app the status is Returning to you!!???? I am working from home just to receive the phone can you please help?? Thanks -
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Kingsley
(@BigBlackKei) reported
@giffgaff I'll save you the time, I've gone through these troubleshooting options a million times. Respecfully, your network is the problem. I've checked the coverage, I've swapped sims, I've even bought a new phone, and GiffGaff is the common denominator
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EloRich
(@g_neshh) reported
@giffgaff pls do you have a toll-free customer care line I can call pls ?
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John Snowdon
(@snowspain) reported
@giffgaff got ‘no service’ on my phone for the last 2 days. Carried out all suggestions in the chat still no good. Anything else I can do?
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Tom
(@flibidie) reported
@giffgaff I ordered a phone which never arrived even though DPD claim they delivered it. No way to report it. I've contacted goffgaff agents, no reply. Contacted DPD they fobbed me off saying their system was down and would contact me, which they haven't. Black Friday deal = Black Hole!
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Beano
(@benno44775) reported
@g_neshh @giffgaff Hi Elo giffgaff is online and does not have a customer support number
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Nurse Jeni from the hills
(@FromNurse) reported
why is buying a new phone so difficult- went on the @giffgaff website to buy a new phone- s my phone is totally broken won't switch on etc.. so a reasonable person would think a fairly straightforward transaction- ah contraire .. obv i'm not on @giffgaff website often- so..
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Nurse Jeni from the hills
(@FromNurse) reported
@giffgaff I can't order the phone as it won't recognise I have a previous account and won't let me purchase it to a different address than my family home and are insisting on sending a code to my broken phone before I can go to the checkout. why such a faff?? its a phone!!!
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giffgaff | The mobile network run by you
(@giffgaff) reported
@HobbitInACloset Hi there Reshma. SIM activation can take up to 24 hours to fully complete, so please do not worry if the goodybag isn't showing as live on the account as yet. Reboot the phone periodically for service and refresh your giffgaff account page during this time. - giffgaff Jeanette