Giffgaff

Giffgaff Outage Report in Runcorn, Borough of Halton, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Runcorn, Borough of Halton, England 11/24/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (61%)

    Wi-fi (61%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent Giffgaff outage reports came from the following cities: Liverpool.

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City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomWarrington Phone
United KingdomLiverpool Phone
United KingdomRuncorn Phone
United KingdomRuncorn Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • gcat1169 Gordon Catterall (@gcat1169) reported from Bryn, England

    @giffgaff. Made complaint via email 9.7. Told a reply within 5 days for reply. It is now 28.7. Any chance of contact being made. First time I’ve had an issue with yrselves. Lack of communication a second bigger issue

  • bikeanddogtrips bikeanddogtrips (@bikeanddogtrips) reported from Seaforth, England

    @Mykiel_B @giffgaff Mike & Jade. I just tried the following. Phone off. Remove sim. Restart phone. Phone off. Re insert SIM. Restart phone. I now have a signal but I don't know why I lost it. Just running some tests. Thank you for your input 😀

  • DJGlassBack ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Garston, England

    Why is your signal so poor all across liverpool @giffgaff it's so bad I cant even listen to music on spotify!!

  • gcat1169 Gordon Catterall (@gcat1169) reported from Bryn, England

    @giffgaff Contacted you EARLY July re complaint, eventual customer service response but no response to my complaint. Asked for pac code and was given it and told any credit on account would be lost!!! This credit is what Ive been complaning about for months. OFTEL NEXT STOP

  • HayleyJ2019x ♡♡ Hayley ♡♡ (@HayleyJ2019x) reported from Liverpool, England

    @giffgaff what’s up with your network bcoz my family members top up yesterday and there internet is being slow is it the phones there using or your services

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @SephBentos Hi there. We're really sorry to hear about this. Are you having problems receiving any other texts, or is it just texts from your bank? - giffgaff Emer.

  • SephBentos Theoretically Seph Bentõs 🎸🎶 (@SephBentos) reported

    @giffgaff It’s just the bank, I double checked I didn’t have their number blocked and spent half an hour on the phone to their online team to make sure the problem wasn’t at their end. Also your name is really cool 💛

  • SephBentos Theoretically Seph Bentõs 🎸🎶 (@SephBentos) reported

    @LloydsBank Ok, I tried to circumvent the issue by logging on via a desktop computer and adding my parent’s landline as an alternative number but this time it said it would text me rather than call me. The text never came through. Giffgaff can’t block texts, so it’s definitely a Lloyds fault

  • kingkaifc 👑 (@kingkaifc) reported

    @CFCJae_ @EE Up the giffgaff mate. People wanna take the piss but I pay pennies for elite signal

  • SephBentos Theoretically Seph Bentõs 🎸🎶 (@SephBentos) reported

    @giffgaff It’s not a text it’s a call, the app shows a code that you have to verify over a call but the call can’t get through. When I was on the phone to them they said giffgaff have blocked them before. Apparently I have to ask you guys to do a “signal diagnostic” or something?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @SephBentos As it's just the bank that you're unable to receive texts from, you would need to be report the issue to the bank, so they can initiate an investigation on their end as we're not able to block the text from coming through to you. Also, thank you so much. - giffgaff Emer.

  • Glasgow_Stuff Glasgow (@Glasgow_Stuff) reported

    @debbiejallan @giffgaff They have very bad customer service. They force everyone to register before they can top up

  • OldGrumpyPerson Michael Doran (@OldGrumpyPerson) reported

    @WCelt2 giffgaff, bought a couple from there and not had any problems with them.

  • borristhepanda Borris the Panda (@borristhepanda) reported

    @Ethanmayer1 @VOXI_UK I can't imagine they will support it - none of the other virtual networks do, presumably because if the (real) networks (Vodafone, O2, etc) offered all of these features on their budget brands (Voxi, giffgaff), there'd be no point in customers paying for their main brand.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Rania06396702 We're so sorry to hear that didn't help, Rania. We are investigating intermittent log in issues with the app, so hopefully this will be resolved soon. We would recommend that you keep trying, but in the meantime, you should be able to log in on the website. - giffgaff Emer.