Giffgaff outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  ruth ruthlloyd31@gmail.com (@ruthlloyd6btin1) reported 32 minutes ago from Chester, England

  @giffgaff Can 7 help i managed to buy a top up voucher but when I phone 434340 it says I don't have enough credit Please help I am new to this & this is an emergency

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DFitz (@DFitzwiliam) reported 2 minutes ago

  @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation

• 
  Josh Jackson (@IamJoshJackson) reported 3 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  MJS (@messrsmooney) reported 3 minutes ago

  @_msec_ @giffgaff I switched from them precisely because of their poor EU roaming limits. Went to @iD_Mobile_UK and have never looked back.

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 4 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

• 
  billy horan (@billyhoranuk) reported 6 minutes ago

  @AskKlarna @giffgaff Klarna approved, then an issue with giffgaff checks. Via the website chat with a klarna person the suggested option was to build up credit to solve this situation. Seems like a strange strategy…

• 
  I L (@iluyimbazi) reported 10 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Jazza (@jmilprint) reported 11 minutes ago

  @mhewson_MCH @NickOresme @O2 I just switched to Giffgaff, 40gb data, and unlimited calls etc £10 a month on a rolling monthly contract. The 5G has been much more consistent with Giffgaff although it's the same network!!

• 
  AM (@itsmeitsmeandy) reported 12 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 13 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 14 minutes ago

  @tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network