Giffgaff outages and service status in Stranraer, Scotland

Problems in the last 24 hours in Stranraer, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Stranraer, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Greenland (@SprocketEtQuill) reported 3 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  netmonkey (@WingedNetMonkey) reported 6 minutes ago

  @MoistKritikal51 @TheNorfolkLion I managed to get a 256gb pixel 10a from giffgaff for £400 + £10 rolling monthly contract which I will cancel. Sold out at the minute. Not sure when they will be getting them back in stock but may be worth keeping a check on their site if you live in the UK.

• 
  James Drury (@jamespdrury) reported 6 minutes ago

  Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

• 
  Amit Desai (@AmitDesai1978) reported 7 minutes ago

  2/2 when my friends on @o2 and @giffgaff have signal. Get your act together!

• 
  Barry (@Gowithbazza1) reported 12 minutes ago

  @giffgaff Is that every day the mast is down or having issues because this seems to happen quite often 🤔

• 
  giffgaff (@giffgaff) reported 14 minutes ago

  @Mishishell No problem, Michelle - giffgaff Hannah

• 
  Jazza (@jmilprint) reported 15 minutes ago

  @mhewson_MCH @NickOresme @O2 I just switched to Giffgaff, 40gb data, and unlimited calls etc £10 a month on a rolling monthly contract. The 5G has been much more consistent with Giffgaff although it's the same network!!

• 
  Stevio (@Rothbury01669) reported 17 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  svengali (@_imey) reported 18 minutes ago

  @DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.

• 
  o RLY (@rly_o12) reported 20 minutes ago

  @giffgaff my giffgaff has been no service since Monday afternoon and I can’t get into my account so I need help here please?